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- เผยแพร่เมื่อ 30 พ.ค. 2017
- Good Communication 101: Mirroring, Jargon, Hifalutin Words
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Communication is more than a string of words that gets across static information. The language we use to converse does more than give facts-it can actually offer understanding. Take it from Alan Alda, a career actor whose craft thrives on effective communication through openness and emotional availability. When Alda isn't on set, he is working to help people communicate more effectively. Through the Alan Alda Center for Communication Science, he helps people understand techniques, like mirroring, that can be deployed to enhance communication. While certain tools of language, like jargon, can facilitate more efficient communication between individuals who share a specialized lexicon, they can also confuse the non-initiated. Alda has summarized his adventures in in the art and science of communication in his book, If I Understood You, Would I Have This Look on My Face?
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ALAN ALDA:
Alan Alda has earned international recognition as an actor, writer and director. In addition to The Aviator, for which he was nominated for an Academy Award, Alda's films include Crimes and Misdemeanors, Everyone Says I Love You, Flirting With Disaster, Manhattan Murder Mystery, And The Band Played On, Same Time, Next Year and California Suite, as well as The Seduction of Joe Tynan, which he wrote, and The Four Seasons, Sweet Liberty, A New Life and Betsy's Wedding, all of which he wrote and directed. Recently, his film appearances have included Tower Heist, Wanderlust, and Steven Spielberg's Bridge of Spies.
He helped found the Alan Alda Center for Communicating Science at Stony Brook University where he is a Visiting Professor, helping to develop innovative programs that enable scientists to communicate more effectively with the public. He originated The Flame Challenge, a yearly international competition for scientists in which they compete to explain complex scientific concepts so that 11-year-olds can understand them. Since 2008, he has worked with physicist Brian Greene in presenting the annual World Science Festival in New York City, attended since its inception by over a million people. He has won numerous awards for communicating science from the National Academy of Sciences, the American Chemical Society, and the National Science Board.
Alda was born in New York City, the son of the distinguished actor, Robert Alda. He began acting in the theater at the age of 16 in summer stock in Barnesville, Pennsylvania.
During his junior year at Fordham University, he studied in Europe where he performed on the stage in Rome and on television in Amsterdam with his father.
After college, he acted at the Cleveland Playhouse on a Ford Foundation grant. On his return to New York, he was seen on Broadway, off-Broadway and on television. He later acquired improvisational training with "Second City" in New York and "Compass" at Hyannisport. That background in political and social satire led to his work as a regular on television's "That Was the Week That Was."
His wife, Arlene, is the author of nineteen books, including her latest, Just Kids from the Bronx. An award winning professional photographer, her work has appeared in a number of magazines and books. They have three daughters and eight grandchildren.
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TRANSCRIPT:
ALAN ALDA: Jargon gets a bad reputation for good reasons. But there's something good about jargon, and I think it should be explored because jargon hangs on, I think, in our speech because it has a usefulness.
When people in the same profession have a word that stands for five pages of written knowledge, why say five pages of stuff when you can say one word? And if the other person understands it exactly the way you understand it then jargon has usefulness.
The trouble is we develop such specialized words that they're not understood by people with just a little distance from our expertise. For instance, even show business, which you wouldn't expect to have a technical jargon-or you might not expect it-even show business has it, movie making. “Take this gobo and put it on the Century over there, and hurry up because this is the martini shot. And while you're at it bring me a half-apple.” That's not understood to most people and it's crystal clear to somebody who's been on a movie set for a while. I guess I have to explain it or people will be writing you letters saying “what does all that mean?”
A gobo is a...
For the full transcript, check out bigthink.com/videos/good-comm...
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Alan Alda is so eloquent in his communication, so personal, and so caring that I feel like he’s treating me like a good friend of his. And that makes me want to listen to e dry word.
This was brilliant. I unconsciously started using this technique about a year ago and it has helped so much when I finally realize it. Not a lot of people can comprehend what linguistics mean when it comes to communication. Every word can and has a profound effect.
I'd wish I have Alan Alda as my grandfather. I wouldn't mind seeing him everyday and learning new things over a cup of coffee. Very inspiring, sir!
This kind of video's is why I'm still subscribing this channel.
So happy to have you again Alda!!!!!!!!!!
Alan is a true treasure. His insights over the years have shaped the person I am, and want to be. The other thing people need to learn to do is listen and understand before they react. I'm tired of people getting up in arms about the 'PC police' and all, and think that people need to be called out on bullshit and bullying behaviour, but equally wish that people would take a breath to try and understand things before they react, and ask for clarification on the words they used.
I love Alan Alda more than just about anyone else. He's a treasure.
Brilliant, true compassion its really what the world needs. Alan Alda, a beautiful man with insight, seeing things for what they really are and moving past the ego to true communion. Thank you for posting this.
Alan Alda is awesome.. I've seen so much of him starting from childhood with my dad watching reruns of MASH all the way to his role on Louis CK's newer show, and he's always been awesome. Very glad to see him featured here: and it doesn't disappoint, his insights are on point and very insightful..
Alda you're my spiritual mentor!!!!!+!!!
I Love Alan Alda , I believe he is a Wonderful Actor because he's just playing himself. He's a National Treasure
“Real effective communication isn’t because I have something perfect to say to you, but because you can understand and internalize what I say to make it your own”
I enjoyed listening to your insights, specifically on the value of jargon (if polished). I see that connection in children's stories, including mine! And this is experienced and felt when we, as authors, set to read our stories aloud -for our young readers! During these combinations, I realize the effectiveness of the jargon on kids' as it seems to give them a margin to sink in as they internalize the story and find/discuss their preferred narrative (or ask questions).
such a fine actor and resonant human being...
The skill that he was talking about is one of important skills which can improve not only the connection with people but even our own selves. In another word, it's kind of self-improvement due to that it has a special communication way with the person who you're communicating with. also, I believe this skill can show a grate improving movement in the society
Thank you, Alan.
Fantastic video on communication. Noise such as jargon can seriously cause reception problems to a receiver.
Irreplaceable, brilliant Alan 💖 you
I love video's that send a great message without politics clouding the message.
alan alda is one of the best actors of all time, his performance in horace & pete was absolutely outstanding. the show itself really, everything written by louis ck is golden
Exactly, and thank you so much for this. I've been saying this for over a decade, but you said it so much better than I ever have.
Amazing story
Love Alan Alda, I've read his books
really effective communications is sounding like Alan Alda
Alda is a treasure! :D
Well worth the watch!
I learned so much about how to simplify my language by teaching English to kids in China. I think it's going to follow me well into my career as an occupational therapist.
I just needed to build and master to communicate using English, Japanese, Korean and German. I think this bigthink will gonna be useful for subscriber of it.
Wow. Great talk.
I didn't understand the word at 3:00 so I tried to google it. I think it's highfalutinous. I'm not sure if that's actually a word but apparently, there is highfalutin, which matches the context. From google: Highfalutin - (especially of speech, writing, or ideas) pompous or pretentious
Very good video.
how proper that a tv doctor tells a story about real doctor and med student about ways to effectively communicate.
That last MASH was like whooooooaaaaa
I
He'll always be Hawkeye to me ♡
I like him
I wish I could be a friend with Alan Alda.
I wish he wasn't so famous, so I could maybe get his attention and win him over as a friend.
Does he live in a normal neighborhood and go to normal social stuff?
If so, I might move there. Except ... would that be a creeper thing?
Make me cry.
The prenatal to postmortem existential continuum is metaphorically equivalent to a cardboard containment vessel enclosing extremely finely ground Theobroma cacao seeds with a sucrose additive; foreknowledge of material reception is absent.
Ugh. I can't stand people who use big words to make themselves look perspicacious.
Apologies. It's a medical condition. My vernacular serves as an expulsory measure to remove the sub-millimeter crystals of silicon dioxide. It's imperative that this be performed or else I'll run the risk of them embedding in my endometrium ;-)
Pauli: So, life is like a box of chocolates.
But I don't get the last one yet, smarty-panties.
You don't know what yer gonna get.
It's beautiful how mundanely he narrates the story without over hypes voice modulation and expression and audience still connect with him.
I only see him as uncle Pete now.. from Horace and Pete..
Real communicators make sure that the communication extends to those who are deaf or are losing their hearing, or have a processing disorder. Captions are essential if you do not want to exclude a huge demographic.
penile 1 Thank you for your assistance. No need to be unkind.
I noticed he never said "uh" or "um" when he was talking.
yep, when he thinks he shuts up or slows down the pace
He's a consummate professional. He still has that smooth as silk voice.
5:56
1:02
5:07
It's all about symbols/metaphors/shorthand.
Hey Louie, hand me that hootus! I used to work for an old driller who called every one "Louie" and everything a "hootus".
Martini Video^^
We could just explain the jargon, that way more people will know the jargon of our subject. That's what I do often.
Hawkeye!
If you want to learn something, teach it. (Really, you should learn it, then do it, _then_ teach it so that you’re qualified to teach it and won’t waste all of your time). Once you’re teaching it, you can finish learning it and become a master of it.
I see the progression going this way: An amateur doesn’t know what to do. An expert knows what to do. A master knows what not to do. That’s why an expert can only teach using jargon, while a master can teach anyone using plain language. An amateur makes something look impossible. An expert makes something look complicated. A master makes something look simple and obvious, or even unnecessary.
"Take this gobo and put it on the Century over there and hurry up because this is the martini shot and while you're at it bring me a half apple".... makes me laugh every time I hear him say it.
That doctor story..
I gotta woder if, IN THIS CASE, and indeed ANY where terminal illness is presumed, they/we really SHOULD go this route. Placebos work, many a time death has been thwarted through belief that a cure is possible. It happens...and, no theyre not lucky or special cases
I understand the context and his point. But honestly, mirroring during normal conversation is kinda awkward.
NLP
Dr. Pierce!! Love him.
Horace and pete
Keep It Short Sweet and Simple. K.I.S.S.S
Haha...... I think it's right! But you looks like my uncle.
Finally a down to earth video
thank you big think for putting this stuff on,
now please get rid of that idiot(s) who panders to the politically correct and SJWs.. cos he ain't the nice guy or the science guy...
"Please remove anything I don't like..."
I don't think you have been paying attention in this video.
that he lost to santos in the election could only be explained because the writer of the show wanted it so...in real life, he would have won by a landslide imo
What the hell is hifalutin? Lol.
Overly fancy. Being, or trying to be more sophisticated than necessary or that you actually are. Or how you talk when you do believe you are super sophisticated.
He does not say "YOU KNOW" I find that really annoying if I knew why am I listening to you
Ironically he didn't communicate his points clearly.