Pairing your Nucleus® 8 Sound Processor with Cochlear™ Wireless TV Streamer
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- เผยแพร่เมื่อ 29 พ.ย. 2022
- This video is an easy-to-follow comprehensive guide on pairing your sound processor with the Cochlear Wireless TV Streamer. Once paired, you can enjoy high quality audio streamed directly to your sound processor from your TV. Plus, if you have a compatible device, you can control the Wireless TV Streamer directly from the Nucleus® Smart App. Visit our website for detailed compatibility information: www.cochlear.com/compatibility. Elevate your hearing journey today! For additional device support videos, explore our complete TH-cam playlist: bit.ly/3T3oGaN.
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One thing I discovered which I have not seen mentioned anywhere - if you have more than one paired device (like a streamer as well as a mini mic), if you press the pairing button ONCE when pairing the second device it will overwrite the first one. So when pairing the second device you need to press TWICE.
Cochlear really needs to redo this video. We need all information in order to have a successful experience. After all, having a new device is a bit overwhelming and easing the way is consistent with Cochlear America's goal.
Well that was easy, thanks. 👍🏼
Hi Stephen, we are glad to learn that you enjoyed the video and found the instructions easy to follow. Please don't hesitate to contact us with any other questions you may have!
@@CochlearAmericasI wife I can pair with my Mac or x box
Hi Justin! Thank you for contacting us today. We are sorry that at this time you cannot connect directly to your MacBook or Xbox, however if you have a Mini Microphone you can plug it directly into either your laptop or gaming system and be able to stream the sounds directly from your Mini Mic to your sound processor. We hope that helps!
Is there anything cochlear has for Gaming? Like PlayStation or Computers? I know many young teens want to communicate with their friends online while gaming. My daughter uses earphone microphones but she said it hurts her eardrums
Hello Rogelio, thank you for contacting us! If you are interested in streaming audio from the games to the Processor, you should be able to connect the TV Streamer to your TV if the gaming system is connected to the TV. If you are wanting to stream audio from a computer, you can use the Mini Microphone 2+ or the Phone Clip to stream the audio to the Sound Processor. If you would like more assistance with this setup, please contact us directly at 1-800-483-3123, or send an email to customer@cochlear.com, or Live Chat on our online store. We are available Monday through Friday 6am to 6pm MST.
@@CochlearAmericas I’m having a problem getting sounds from my tv smart tv my streaming device is connected to my tv but can’t get the sound to come through I have a cochlear I’m plant in the left ear and cochlear hearing aid in right ear it is a blessing to be able to hear when I’m take them off I can’t hear anything but University Hospital of Cleveland Ohio give me my hearing back even after wear Bluetooth hearing aid for years my hearing had gotten worse thank you all for the support help I can’t say thank you all for your talent gifts of community of cochlear implants
Hello @teresagalloway6592,
I understand you're not receiving sound from your TV Streamer. I'd like to look into this further as it sounds like there may be a connection issue between your TV and TV Streamer. Can you please contact us via phone, email, or chat so we can do further troubleshooting?
Please feel free to contact us directly at 1-800-483-3123, you can send an email to customer@cochlear.com, or Live Chat on our online store, 8am to 5pm MT. Contacting us by phone we are available Monday through Friday 6am to 6pm MT.
Oi