Update Released to Fix Ioniq 5 Level 2 Charging Problems!
ฝัง
- เผยแพร่เมื่อ 31 มี.ค. 2023
- We finally have a TSB to resolve intermittent level 2 charging failures! Come back and let us know if this update solves your charging issues.
⏬Download the TSB here: drive.google.com/file/d/1KNLM...
👍Be sure to join the over 4K members of The Ioniq Guy community on Facebook for further discussion about our cars and anything else: profile.php?...
😎Need a place to store your sunglasses in your Ioniq 5? If you're in the US you can purchase my magnetic design here: www.ioniqguy.com
🌍International buyers, please order on Etsy: theioniqguy.etsy.com
🍺If you'd like to support the channel further, you can always buy me a beer here: www.buymeacoffee.com/theioniqguy
✅Ioniq Guy Approved Accessories:
▶️LinerX Ioniq 5 Floor Mats (SE/SEL): amzn.to/3Pfljfs
▶️LinerX Ioniq 5 Floor Mats (Limited): amzn.to/3sMKeQ7
▶️USB LED Lights: amzn.to/3QGkP13
▶️FitcamX Integrated Dashcam: amzn.to/41OLlLL
▶️Autel 50A Hardwired Charger: amzn.to/44C9Rk9
▶️Autel 40A NEMA 6-50 Charger: amzn.to/3NtiF56
▶️Autel 40A NEMA 14-50 Charger: amzn.to/3PH8ZXw
▶️Tesla Charging Adapter: amzn.to/3Pb3Ncy
▶️Cabin Air Filter: amzn.to/3IWwhUc
▶️OBDII Scanner for Monitoring Battery Temps: amzn.to/3GYBI1N
▶️Bosch Icon Wiper Blades 26A & 18A: amzn.to/3sFlzcq
▶️RainX Wiper Blade (Driver): amzn.to/461Xb70
▶️RainX Wiper Blade (Passenger): amzn.to/3PajIHZ
▶️28MM LED Bulbs for Trunk and Vanity Lights: amzn.to/3GXr11t
▶️Padded Armrest Cover: amzn.to/3elUbx2
▶️Black Mirror Caps: amzn.to/3eVWuqP
▶️Black Bezel Cover: amzn.to/3dCeB4u
▶️Retractable Cargo Cover: amzn.to/3QBCG9E
▶️Trunk Mat: amzn.to/3vUYzc8
▶️Seat Back Covers: amzn.to/3JPx21p
▶️Turtle Wax Hybrid Solutions Ceramic Spray: amzn.to/3xXAao9
▶️Motorola MA1 for Android Auto: amzn.to/3wUftHf
▶️CarlinKit 5.0 for Apple CarPlay/Android Auto: amzn.to/3LgHReX
▶️Screen Protector: amzn.to/3xFQW9s
▶️4 Dot Emblem: amzn.to/3yfbk2w
▶️4 Dot Open Emblem: amzn.to/3EAJ0eO
▶️Armrest Organizer: amzn.to/3A0eecI
▶️Center Console Organizer: amzn.to/3OFAMnw
▶️Door Handle Bowls: amzn.to/3Sc1aas
▶️Rubber Liners: amzn.to/3ScVRHW
▶️LinerX Ioniq 5 Floor Mats (SE/SEL): amzn.to/3Pfljfs
▶️LinerX Ioniq 5 Floor Mats (Limited): amzn.to/3sMKeQ7
▶️USB LED Lights: amzn.to/3QGkP13
▶️FitcamX Integrated Dashcam: amzn.to/41OLlLL
▶️Autel 50A Hardwired Charger: amzn.to/44C9Rk9
▶️Autel 40A NEMA 6-50 Charger: amzn.to/3NtiF56
▶️Autel 40A NEMA 14-50 Charger: amzn.to/3PH8ZXw
▶️Tesla Charging Adapter: amzn.to/3Pb3Ncy
▶️Cabin Air Filter: amzn.to/3IWwhUc
▶️OBDII Scanner for Monitoring Battery Temps: amzn.to/3GYBI1N
▶️Bosch Icon Wiper Blades 26A & 18A: amzn.to/3sFlzcq
▶️RainX Wiper Blade (Driver): amzn.to/461Xb70
▶️RainX Wiper Blade (Passenger): amzn.to/3PajIHZ
▶️28MM LED Bulbs for Trunk and Vanity Lights: amzn.to/3GXr11t
▶️Padded Armrest Cover: amzn.to/3elUbx2
▶️Black Mirror Caps: amzn.to/3eVWuqP
▶️Black Bezel Cover: amzn.to/3dCeB4u
▶️Retractable Cargo Cover: amzn.to/3QBCG9E
▶️Trunk Mat: amzn.to/3vUYzc8
▶️Seat Back Covers: amzn.to/3JPx21p
▶️Turtle Wax Hybrid Solutions Ceramic Spray: amzn.to/3xXAao9
▶️Motorola MA1 for Android Auto: amzn.to/3wUftHf
▶️CarlinKit 5.0 for Apple CarPlay/Android Auto: amzn.to/3LgHReX
▶️Screen Protector: amzn.to/3xFQW9s
▶️4 Dot Emblem: amzn.to/3yfbk2w
▶️4 Dot Open Emblem: amzn.to/3EAJ0eO
▶️Armrest Organizer: amzn.to/3A0eecI
▶️Center Console Organizer: amzn.to/3OFAMnw
▶️Door Handle Bowls: amzn.to/3Sc1aas
▶️Rubber Liners: amzn.to/3ScVRHW
📷Follow me on Instagram: @theioniqguy
#ioniq5 #news #softwareupdate #level2 #hyundai
💵Linked Amazon products earn me a small commission for purchasing via the provided links. - ยานยนต์และพาหนะ
Thank you, thank you, thank you. Took my car into the dealership because my car would stop charging at about 80% and the cord was hot so it seemed like it was overheating. Dealership claimed it was my "aftermarket" charger from Amazon (Juicebox 40 amp). They told me i should only be using the one that came with the vehicle. My husband came across this video and I went in to pick up my car because there was "nothing they could do". Showed the service rep this video and the Hyndai docs that accompany this and sure enough there was a "recall". They installed the updates and sure enough my car charges just fine now.
Heading to dealer this week. This was never a problem until recently. I will share it with the dealer. I think they will need it.
Based upon reports from owners who’ve installed this update, it reduces charging current to prevent overheating.
It’s like bringing your new car in for service because it overheats when driving at 65MPH, and the dealer installing an update limiting max speed to 35MPH.
Not a fix.
Extremely timely. I was looking to see if the Ioniq 5 version of the TSB had been released so that I could get it done with my state inspection on my now 1 year old car. And there is your 1 hour old video on the subject. Sweet!
Update: Got it installed and it works as you described, dropping down in speed rather than stopping.
Thanks Corbin, very much appreciated info.
I have a 2023 I5 SE RWD since Nov '22. I started experiencing the intermittent charging stops in February when it was in the 50s and 60s F here in Phoenix, AZ. I am able to charge at work where we now have ClipperCreek Dual Car chargers with 40A (max) output (for single car) or 20A output (with two cars connected). Note: our work set up is 208V, 3-phase which resulted in more than 40A (~41-42A) outputs when I used my Shell branded, portable L2 charger with the I5 set to Reduced since the Max setting tripped the overcurrent switch on the cable controller (~46-47A). And yes, I experienced the charging stops with the portable charger first before they installed the ClipperCreeks in March. With the ClipperCreek chargers I experienced the intermittent stops with the single car charger setting when the I5 is set to Max or even Reduced (I mostly charge using the Reduced setting, gives ~ 7.4 kW on dash). Now, that we are already in the 80s and 90s F I might start off with the Reduced setting in the AM and once the first Stop event occurs I have to go out to the car and change it to Min (~ 4.9 kW). No stop events with this setting yet. It just gets cumbersome managing charging when another car plugs in and the Charger switches to the 20A output (I get ~3.6 kW on Reduced and ~2.4 kW on Min then).
I think you mentioned that this software "fix" switches automatically to Min in case of Charge Port Over Temp instead of stopping charging as it does right now (it actually stops and restarts, and stops and restarts after a while - that can't be good for the air flabs going up and down all the time, etc.). Besides the auto switch to the Min setting it would be great if this could also be remotely set thru BlueLink or the website under Charge Management besides setting the SoC level there. It will be interesting to see how things will work with this TSB (I have my 1st service appointment later in May and hope they can do the TSB), especially now that we are rapidly approaching our typical summer temps of 110 to 115 F and our work chargers are not covered/shaded.
Thank you for all TSB that you provide to us. I watch all of your TH-cam videos.
Can you ask Hyundai to provide a TSB for Wi-Fi hotspot in IONIC5 ?
In engineering mode, IONIC5 has Wi-Fi and Verizon LTE. It is exactly the same in KIA EV6.
KIA EV6 has Wi-Fi hotspot while IONIQ5 does not have that. This causes my kids to feel embarrassed to carpool with their schoolmates every other week in IONIQ5.
Thank you and have a great weekend
Thank you! I should go and get this update ASAP.I have had this issue for about 7 or more months since I started to charge at home more and more. The only time I can charge at home without worrying to wake up and find the car didn't charge is by limiting the charge current to minimum. This give me around 5.8 kWh which is very slow but at least I can wake up knowing my car has charged.
I had this TSB installed last week. Prior to that I could only charge my Ioniq 5 at the minimum charging level, which took about nine hours. Now I can charge at the maximum charging level off of our solar panels (level 2 charger at about 9.5 kWH) and it takes about 6 hours to add 60%. Thanks Ioniq Guy for the tip!
Does your service receipt say what was done/replaced with this TSB?
Thanks! Same here. I started having the problem 2 weeks ago. Lowered from 48 A to 40 A, and had no issue after, but it's not as quick. The car is due for maintenance. I will make sure that they look at Hyundai latest Bulletin. Thanks for the info Ioniq Guy!!
I got my fist OTA update this morning on this. Went pretty smoothly and took maybe 15 minutes. Popped up late last night when I got home but figured I would do it while I was in the car. Worked while driving but no music or screen access. Some features of HDA did not work while driving but adaptive cruise control worked.
Wow I feel like a real dope! I've been commenting about this subject on your posts for over a month and somehow didn't see this video until now😂
Hello. I listen to most of your videos, which I find very well done. I have a dilemma that I will face by the end of the year. I live in Canada, and here, the waiting list for ioniq5s is very long. I made a deposit January 27th 2022 for an ultimate lucid blue and I still don’t have a delivery date yet. I was told end of 2024 by my dealer end of last year. Surprise! I received a call from the dealer telling me that they are starting to receive Ioniq5s and wanted to know if I still want one,and if I was ready to take a preferred instead. I said no. The dilemma I may face is that I bought a Tesla 3 rwd in February this year. I like it a lot but there are some irritating issues I face with it, compared to my Santa Fe. No sensors, access to wipers speed on the screen, inside space which is smaller. I still see the ioniq5 as being a better car overall than the Tesla 3. Do you agree? For the price of my Tesla 3 rwd, I could get an ultimate. What do you think?
Thanks - After showing them the bulletin they found the error codes and applied fix. Will it work?
It will be interesting to see what this does. In my opinion, this is a hardware fault where about 25% of the vehicles manufactured have a defective electrical bridge causing excessive heat. I don’t see how a software update is anything more than a bandaid. This update actually makes me feel LESS comfortable with owning the hyundai.
Hyundai is repurchasing my car as a lemon buyback due to this issue. It’s a shame they released this car knowing damn well it had this problem.
Same, I'm a 40 amp charging guy, and I've only owned my car so far in the cold weather months, so I'm not too worried, but it's good to know about.
We did a big poll last summer and there were many 40A people that still had the problem so you might not be immune but maybe you’ll be lucky like myself.
Thanks a lot! Can you possibly link all TSBs that you have mentioned in your prior TH-cam videos on your website? That would be great. Then we would have a one stop overview of all possible updates available for our Ioniq 5s. thanks.
That’s a good idea. I’ll see what I can do
I’m interested in purchasing this vehicle and I’m curious when this issue was present, did you have to take your car in to get it fixed? Or did something get uploaded or how did the problem get solved? Thanks!
So I have had no issue at 48a until it started getting hot. Now i have seen this issue twice in one day. I'll be going 8n to get this TSB.
I just received my Ioniq 5 limited ,AWD with the Ultimate pkg. I am finding that I am only getting 390 kms per charge in nice spring weather. Is this normal or should I expect better range?
I wonder if this would fix the scheduled charging issue I've been having.
Is there anyway we can update by ourselves? My dealership from me is more than 1 hour driving.
Wish they will do ota update vs going go through dealership
Is it the same for the Kia EV6?
I have a 20A plug in my garage I could easily use a 16A..I am retired should have my new I5 shortly. Would being able to charge at 16A lessen the charging losses We travel back and forth to the arizona area anually Snowbirds.
Could I email you to discuss infotainment issues or talk on phone.
Terrific, Corbin, thanks!
Our 22 SEL charged at 40A every time for about two months, then started having problems. We have only been able to charge at 32A since then. Please post more if you happen to come across any details on what this software fix is actually doing.
Based on what some EV6 owners are telling me it sounds like as the temperatures at the charging port begin to rise, the car automatically dials back the charging current to around 6kW. This isn't ideal but I guess it's better than waking up to see your car didn't charge at all.
@@TheIoniqGuy I agree, definitely better than an unexpected middle-of-the-night charge failure. However, if you pause 40A charging for more than 12 minutes per hour to cool things down, that's the same throughput as just charging at 32A with no pause. 6kW is better than a full pause (0 kW!), of course, but it seems unclear that this will make your car charge any faster than just configuring at 32A depending on how often and for how long the 40A current gets dialed back. (And if the new software is buggy you could burn your house down.) I'm thinking I will let others test this first and wait to see if there's any real benefit over simply keeping my EVSE config at 32A.
I just got the update last Friday. It will only charge at 32 amp now. It check at 48 amp for a few seconds and drop down to 32 amp for the rest of the time. Super disappointed with the update.
@@at612 Sorry to hear that A T , but it seems to be the result I am reading from most people. You might even be luckier than most as more people seem to be getting knocked back well below 32A. I don't think I'll be getting the update -- I'd rather charge 32A start to finish than start at 40A for X minutes (where X < 30?) and then get slapped back to 24A or worse for the rest of the night.
I had a problem with intermittent charging about eight months ago. They fixed it by replacing the entire VCMS unit. I cannot charge at 48A currently, but 40A is fast enough and works perfectly now.
48 amps is over the limits of 10.9 kw
I have this problem. It seems to be heat related. My I5 was built Dec 2022, it is a 2023. I have had no issues until the weather got hot. My car charges in the garage where it can get quite warm on sunny days, and this appears be the onset of the intermittent charging issue.
This just happened last night. Does it sound like the issue in your video?
2022 SE AWD. Plugged in car last night at 7p central time. Car said "charging started" and I went about my business. When I awoke this morning the car was still charging and according to my ChargePoint app (hardwired unit 60A/48A for 11.3kWh) the car stopped charging and started charging several times overnight. And this morning I started getting MyHyundai messages saying the car isn't charging. The car only has 2,100 miles and I'm not sure what's going on. This is the first time having charging issues.
New owner of an ioniq 5. Got it about a week ago. We experienced these stops in charging but it manage to continue charging after a few minutes every time it happened. Then we got a OTA update this week. Is this included in that? When I came home today and wanted to charge the car it gave me hell. It started charging for just a minute and then said it wasn’t connected. Then I gave up and headed inside. Then after about 15 minutes the car realized it was connected and finally started charging for a longer period (30 min in now..). Made me really concerned. No fun if the charging will be a hassle. 😢
2023 Ioniq 5 DC fast charging update, yesterday the Technician replaced the VCMS module, no change the car will not fast charge. After 7 months I am going to reach out to Hyundai for a new replacement, my dealer says I may have a shot at getting one, they are in short supply in Canada, but someone refused their Teal color Limited equavalent at my dealer, hope this works out!
I have my 15k mile service tomorrow. I bought my SEL LR RW in June of last year. A few months after purchased i began getting failed charges with 40 amp... then 37amp... then 34. I can't charge my car without a fail over 31ish amps. Ive reproduced this on 3 other chargers so i knew it wasnt my wallbox. I Called my service center to see if they could apply this update while doing my 15k. I was given a little push back, well see how things go . He also told me now (im waiting at the dealer) that its going to take several hours to do the update.
On the Kia side, the software “fix” actually reduces the charging speed from about 11 KWH to 6 or 7KWH after about an hour of charging to correct the problem. I feel like there is an inverter problem with the car that they are too cheap to fix and have provided this software “fix” to sweep the problem under the rug.
Thanks for the information and frank advice. So Hyundai does not send out these notices to owners via email? Hard to believe that they are not keeping dealers updated. In any case, thank you
They do not. They expect people to have issues and just go to their dealers complaining and the technicians look up resolutions and find the TSBs
I also have a maxpeedingrod 5500W generator that produces 220v at 21A, for charging when I am off road in the Quebec bush
I haven't had this problem at all. Until I received two updates last week now I do have the problem. That the heck..!!??
I have a 48 amp charger and charged for the last two months on a 2023 limited without issue at 11.1kwh but that's in the winter in the mountains. I can tell you that when I have to take my car in, I'm going to have them update all the software and lie about it. It's BS that if you don't have the issue, you don't get the software updates and if you have the issue outside of warranty, they don't update it for free even if the TSB was within the warranty period.
As a new owner, I have a question. What has your experience been with what the cars projected range displays and what you actually get ? It seems to me I get less than what it projects?
Put the auto Regen in the lowest option and hold the left pedal to get the most Regen possible. I'm getting 400 plus miles on my all wheel drive and I only charged to 80 %
That's street and highways miles, on the street you get more range
When the I5 stops L2 charging how does it stop? Does the 240v circuit breaker trip? Does the car’s charging system stop operating? Or maybe both occur?
It’s on the cars side. Charger and circuit breaker are fine
I just had the update done at the dealer and not only did it NOT fix the charging problem but it made it much worse. I had to unplug and replug the car 4 times to get a 90% charge. Also after the update the day time running lights and the parking lights stopped working. I also had the rear hatch rattle / crack noise fixed but that is still there. I traded the Ioniq 5 in the next day and got a Tesla Model Y and it blows the ioniq away.
Grateful for them, but these TSB's you have been posting are not at my dealer in Colorado. I haven't had any issues with this one but I tried the slow ECO mode at my annual service and they stated they have nothing in their system about it, even after I printed the one you linked. Must be a slow roll out.
Same thing happened to me today at my Virginia dealer. I should have had the print out. They found nothing.
Does the charger coupler temperature actually get too high? So, is the result of installing this software update that the car ignores signals that the charger coupler is too hot? If yes, that seems like sweeping the problem under the rug.
Couldn’t tell you
This concerns me as well!
Yes my charge port hits 228 degrees Fahrenheit when it stops charging
@@larryhouse8558how do you measure the heat? I’d like to test mine
The question is does Hyundai recommend this TBS on any car, some of us use 40 amp and may not be aware of this issue till we use one?
TSBs are usually reserved for complaints so only if you’ve had that issue. You’re more than welcome to try to have it as a safety net
2:10 I have level 2 32amp (ford mobile charger) and level 2 40amp grizzl-e EVSE which showed same issue
We just had our "VCU" update completed, was a recall apparently
I just got my brand new 2023 Ioniq 5 Limited today. I plugged it into my Chargepoint Flex Home Level 2 (set at 40 amps) and within 2 seconds it tripped something in the charger and the light changed from blue to red. I tried various resets and changed the charging rate from Maximum to Minimum, but no progress. I talked to Chargepoint tech support for a while and they are trying to figure out what is wrong. But then, I tried to charge the car using the Hyundai supplied 120V charger. I plugged it into my outlet in the garage, which is a 20 amp circuit, had it set at 6 amps, and it immediately tripped the GFI circuit. I reset it a couple of times, an each time, it immediately tripped it. I'm talking to the Hyundai dealer in a few minutes, but have you heard of a case like this, where the car trips any kind of home charger?
Mine trips the 20 amp GFCI intermittently at 120V 16 amp 1.6kw charge rate (aftermarket L1 charger) but I think that is due to other loads eating up the capacity of the circuit. Mine always trips the 50a circuit breaker with a L2 40 amp grizzl-e charger. All this time I’ve been troubleshooting my 240v home electrical circuit when it’s likely the car, at least at 240v. I’d check your 120v for other loads and that your GFCI hasn’t gone bad/tripping prematurely. I found some of my garage lights were on the same circuit.
Never had this issue until Thursday of this week. I have 41000 miles on my Limited and suddenly, intermittent charging. Had to go to reduced amperage to get my normal charge. Making an appt this morning.
They did not fix the issue. It just reduce the charging speed to 32 amp and called a day… totally useless
Been having the same issues for the past 8 months...troubles started about 2 months after taking delivery...got the TSB done last week and during the first charge at 48A, the AC temperature inlet reached 107 deg celcius..before that, the charge would stop after the sensor reached 100 degrees... now the charge continues and the temperature gets crazy high...waiting for a response from the dealership...what gives Hyundai...!!!!
Hoping this isn't some April Fool's joke, as we finally scheduled service this week for the dealer to look at this issue.
As he mentions in the video, take the print out in hand with you (he puts a link to the PDF in the description)!!!
No joke my friend although I wanted to make an April fools day prank video and completely forgot
@@TheIoniqGuy Are you sure? The DTCcode of P1"bad" seems kind of funny ...
what exactly this TSB does?
cause besides lowering the amperage there is no way to lower the heat... Do they change the port?
Unknown, I’ve reached out for comment
My guess is it does lower the amperage as the heat picks up. Essentially doing what people do as a workaround by lowering their amps on their charger. Only this is handled by the vehicle itself when the heat picks up.
Had an unexpected issue occur yesterday (out of the blue) when the car stopped charging. I unplugged it and plugged it in again and it said, "Charging Unsuccessful." I turned on the car for a little while (no error codes) and tried it again - same thing, "Charging Unsuccessful." I broke out my Level 1 charging cord and tried it just to make sure it was't my Level 2 charger -- same thing, "Charging Unsuccessful." I see some comments on forums indicating this exact problem, but also indicates that Level 3 still works. I'm going to make an appointment at the dealership and also try a Level 3 charger to see if it's true. More to follow...
Damn that’s a bummer. I have heard from a couple other people in the last few weeks with this issue. Did you have the iccu recall done recently?
That sounds like a hardware fault to me as well. If so the hardware needs changing, not a software upgrade which I suspect would just limit the capabilities of the car to charge quickly. I did not know about this and it has just cost the manufacturer a sale. 'Not of merchantable quality' possibly here in the UK.
What will Hyundai do to fix the problem? Replace the J1772 receptacle with an improved version that is capable of handling hotter temperatures?
I reached out last week. Hoping to get a response this week
Hmmm
Should we get update regardless?
Jim Southern Maryland I took my Ioniq 5 to the dealer on 4/54/23 for a 10,000 service and TSB fixes for battery reconditioning and intermittent charging with my 40 watt EVSE. I received a call that my car is now not drivable because of a “high voltage” problem due to the upgrade. I spoke with the head service manager and was told that the battery conditioning was a recall not a TSB. The parts needed to fix the problem are not available and on back order. The parts needed are a ICCU fuse and ICCU fuse box Due to DTC Codes P1A9096 and DC converter input voltage sensor fault and Code 182c00-EVSE Failure.
If this is a recall for all Ioniq 5’s there will be months before parts are available. How can a company like Hyundai be so negligent to have the problem and make your car sit on the dealer’s lot for who knows how long. Is Hyundai headed for the same problems that VW had with diesel-gate??
I can’t even charge it 40 A, I have to reduce the charge rate to minimum in the EV settings, in order to charge, which nets me at about 4.6 kW. I will definitely be scheduling service to get this fixed, this has been plaguing me for at least six months.
What is the other car, is that an Ariya?
2020 Kona Electric
So glad I passed last year on the Ioniq 5. My Santa Fe is so awesome
I have been dealing with this issue for a year in and out of service replacing the same part 3 times. Got the software update 3 days ago. It charged all night yes, but only because it automatically lowered the amperage once the car overheated. So...not a fix!! Only a bandaid that just pisses me off even more!
The TSB is a patch not a fix. After getting the software "fix" my EV charged at the highest rate for about 45 min then dropped to the lowest rate for about 7 hrs until 100% charge. It never went back to the higher rate if/when cooled. There is a design flaw creating charging port heat. It's not a problem for DC fast charge charging, but if you are at a hotel with L2 charging they will give you grief if you camp out at the charger for too many hours. My option is Hyundai has a critical design flaw that needs a new connection receptacle. The s 5:08 inoftware changes is like arranging deck chairs on the Titanic.
Chip
I am having issues charging . Will charge for 5 min and stop
Update doesn’t work.
i think the limit is 10.9 kw so charging at 11 kw would be over that and cause problems
No, the limit is 11.5 kw (48 A at 240 V)
@@alexnado2000 oh even better :))
I charge at 7.5 kw
Mine was fine then I got the update and now I have the virus.
Took a whole damn year for Hyundai to address it? Unacceptable!
48amp level 2 charging requires the wall charger to be "hardwired" as apposed to plugging it into the 240v outlet. Most people have their chargers setup the second way.
A Reddit user posted this after he got the TSB done: I spoke way too soon. I'll provide another detailed update with pics. It seems all this TSB does is actually continously lower the charge rate. It does not fix the charging speed issue. I went from a 40 amp charger, charging at around 9.5kw to then dropping to 7.1kw a little over 2 hrs in, to now its less than 5kw. This defeats the purpose of charging over night, or have multiple evs charging within a day reasonably..... sigh.
I’ve been chatting with him. I’ve reached out to Hyundai to find out what their game plan is if this is truly a hardware issue being managed by a SW update
@@TheIoniqGuyI hope Hyundai has some answers. I spent a great deal of money purchasing a ChargePoint Home Flex and paying an electrician to hardwire so that I could charge at 11.4kW. Period. Until recently my two Ioniq 5’s have never had an issue.
They said they're going to get some more information for me. Hoping to have something in the next week
@@TheIoniqGuy Thank you so much!
@@TheIoniqGuy what did Hyundai say?