Thanks for taking the time to show us the difference between the 2 machines! I don't like the way the humidifier is designed on the dream station 2. I also don't like the fact that you have to remove the humidifier in order to replace the filters. If I am laying in bed which is how most people use their machine I will not be able to see or adjust the setting menu on the Dream Station 2 like I can on the Dream Station 1. It looks to me like they took a step backward on the new machine.
Prefer the DS1 - looks like the DS2 was mainly designed as a cheap recall replacement for the DS1 or System One (if not repairable). Thanks for showing the side grating where the outside air comes in !
Exactly! The DS1 was about $2,600 when I purchased it. The DS 2 was about $800 before Philips jacked up the cost. So basically it's 1/3 the price of the original -- the poor design and pared down features/controls prove that out.
@@everquestfan Hi PC - I have a Philips DS1 - Philips contacted me and said they would not repair the old one but send me a brand new machine half DS1and that I would have to connect the old DS1 humidifier to that new machine half to make it part new (the new machine half) and part old (the old humidifier half). the new half was not refurbished but brand new. It came in a brand new Philips carry bag, with new filters and a new power supply and cord = a simple hose but not heated (would have to connect the old heated hose to the humidifier. I noticed the new power supply transformer was the same watts in power but smaller in size. Philips did want the old one back (old machine half sent back to them for research purposes). I said I would like to keep it so they accepted taking back an old Philips System One Series 60 I had lying around ( I took the old bad foam out first as evidence if required). Trusting I helped... PS Philips were very helpful and gracious to me
Received the DreamStation 2 directly from Philips Respironics last week as a replacement for my recalled DreamStation. First and foremost, the design of the humidification chamber is horrific. What a colossal pain in the a#@ to have to disassemble the machine to fill the chamber every night. I'm sure that many of us place our CPAPs on a small bedside table and there just is not enough room to maneuver everything around to pull the machine apart in order to add water. I agree with other commenters that the user interface on the top of the machine is a bit small and doesn't accommodate "fat fingers", as well as the fact that the screen cannot be seen easily once the user is in the prone position. Sure, it blows air at the force determined to be appropriately therapeutic for my level of apnea, but many of the design features are a "fail". Unless I want to pay out of pocket, I have no real choice but to use this DreamStation 2 for a few years until the next time my Doc re-assesses my condition.
Plus, some of us don’t use the humidifier. With the old machine, you just disconnect the humidifier and plug the hose directly into the machine. Can’t do that with the new one. Also the filters are on the inside of the humidifier area. So you have to constantly disconnect the janky, ill fitting humidifier to change them. Too many problematic plastic parts. It’s the humidifier construction that will land the Dreamstation 2 in the trash before long.
I completely agree. As someone who will be traveling again, that's the one plus side to the new unit the size and weight. But beyond that the DS2 is a complete design failure. Used to just be able to flip the water chamber lid up now you have to rip the machine apart and hope you don't dump the water as you set it down how insane! The screen is also very small compared to the original I agree as well but the humidified reservoir is my biggest gripe about this unit and its a HUGE one. The lid feels like it will eventually crack and break, its a nightmare waiting to happen. Replacing the filters was a lot easier as well because you used to access from the side and now you have to pull the tank off.
I prefer the original DS1. In fact I DO NOT like the new one at all. First, on the 1 the hose exits from the top and rotates so that the machine will stay in place on the night stand where as on the 2 it is only 1 position, out the front so the machine moves about on the night stand. Next the 1 had basically an integrated night light that I could just turn the knob 1 click and it would come on for about a minute. The 2 has no such feature. And my biggest pet peeve about the 2 is the poorly designed water chamber. On the 1 just open the lid and remove it. Clean it and it had very easy drying capability (no "nooks and crannies) on the 2 you need to completely remove the water chamber (which is awkward for me because due to spinal fusion I can not bent at the waist). Also it is very difficult to completely dry it after washing. There are at least 5 or 6 places where you simply can not feed a drying towel or rag. Also the lid is VERY fragile. It's made out of a very brittle plastic and if not VERY careful it WILL break. MY over all rating on the Dreamstation 2 is 3 thumbs DOWN. I only got it because my old DS1 was recalled. I am also up for a renewal in a few days so I will be looking at a different machine all together I think. Get your act together Phillips. Reinstate the DS1 with better foam and scrap the DS2 design all together. It is TERRIBLE!!!
Thank you for your Feedback! Your honest review will help many find a machine that works for them! If you enjoyed watching our video, please don't forget to press Like & Subscribe!
@@bcape-su6gr The DreamStation (first one) was recalled because they used a foam inside of the machine to muffle the sounds it makes. But with high humidity and long time use there was/is a great chance of the foam deteriorating and getting in the tube and air in the tube. Making it so you're inhaling the foam.....Not a good idea. A couple of people in my country are taking Phillips to court stating they have gotten sick from the machine.
Can't believe it only took the Philips engineers 6 years to totally negate all of the useful convenient features of the DS1, I'll use it because it was provided free due to the recall but if I paid for it, it would be going back for a refund...believe me!!
Thank you for taking the time to compare these two machines. The information was well organized. However, the noise made by the machines when you moved them about on the tables was very distracting to me and detracted from the enjoyment of the video. A cloth on the table may help dampen the din if you plan future videos.
Got this replacement for today. SO difficult to fill reservoir, has to be removed from side, fits into grooves at the bottom and water spills everywhere. You need to use phone to connect to Bluetooth. Can’t see readings without doing that. Cheaper all around. I do not like it.
I have 2 dreamstations and had a dreamstation 2 and sold it. The dreamstation was a good machine if it wasn’t for the foam. The dreamstation 2 is a cheap POS. It is very cheaply made. Like I said I sold the dreamstation 2 and bought a ResMed AS 10 auto. I absolutely love it. I will never own anything that has Philips on it. Especially since I have 2 spots on my lungs.
I’ll have to check that out when it gets time for my machine retirement. Wonder if this resets my 5 year replacement? Since the Dream Station 2 will be it’s replacement. 🤔
I would contact your provider or Philips Respironics to see if they can supply you with the a Dream Station 1 that has been fixed. Philips can be reached at 877 907 7508. Please feel free to call us at 866 936 3754 if you have any questions and don't forget to Like and Subscribe for more CPAP content.
From what I have read recently, the DreamStation 1 has been withdrawn from sale by the manufacturer. It used styrofoam to help muffle sound. Over time, the styrofoam began to deteriorate and flakes of it got into the breathing tube and possibly into your lungs. I don’t own one, but you may want to check out knowledgeable commentary on TH-cam.
I just. Got my replacement and I’m only on day 6. I already feel it is louder and my Ahi is really high with the ds2. I liked being able to see my screen in the front. To have the data on the top is annoying. I feel like the 2 is not blowing as hard as 1. I had a ds1 that the screen was damaged in the airport and I got a new one and they let me keep the old one. I am going to get it down and use it.
Hi there, sorry to hear you are unhappy with your DS2. We would suggest speaking to your provider to see if they can make some changes to your therapy.
I agree with comments here about trusting Phillips after the way they handled the recall. My doctor was in the process of changing my machine from ResMed Airsense 10 because of noise and pressure issues and then the recall came about. Are there any machines out there that are better or equal to ResMed or Phillips? I don't trust either company!
You can look into the Fisher & Paykel CPAP units. I have used the airsense 10 and noise and pressure issue have never been an issue. I would have checked to see if the machine was defective or maybe you weren't given the opportunity to use the comfort features like Ramp, EPR, Soft mode, etc
I finally received my replacement CPAP machine from Philips. They sent me what I believe is the DS1. The model number is: UDSX500S11 Previous to this machine I had the Philips Responics with the foam/sponge like filter. Correct me if I am wrong but the filter was the reason for the recall, yes? Anyway, since it took so long for the recall item to arrive I bought the Airsense 11 from my local DME. This machine is fantastic and obviously does not have the foam/sponge filter. With the model number above did I actually receive the DS1 and is everybody else here receiving the same machine as part of the recall?
I believe you misspoke. You said it comes with the easy on turned on. There is a feature named “EZ start” but it is not automatically turned on, and that is a feature meant for people new to CPAP where it slowly ramps up your prescribed pressure a little each night until it gets to the full pressure. As far as I can tell, the DS2 does not have a feature where it automatically turns on when you put your mask on. I’ve searched every menu in both the patient and provider options and have yet to find that feature, and mine certainly doesn’t have it automatically on. It’s listed in the manual, saying “If your home care provider has enabled the Automatic On feature, the device will automatically turn the airflow on when you put on your mask and breathe.” However, I can find nothing to back this up or setting to change to allow this. I would actually LOVE to be proven wrong because I miss this feature and had my DS replaced by the recall with this DS2. And I have to say, like most of you, I’m not a fan so far.
Hello, Sorry for the late reply. Thank you for your feedback. I had a chance to re-watch our video and you are correct at 9:10 she does reference the EZ start as an auto on and off. To clarify the EZ start is a comfort feature which does reduce the start therapy by half on the 1st night on fixed therapy and by 1cmH20 on max on auto. The Auto start is an automatic feature built in for the DS2. It can take up to 3-4 breathes for most to activate the auto start, so there will be no feature found on your machine.
Why did they design it so you can easily break it? I see a big problem. The older dreamstation were the little latch that keeps the lid closed the spring wears out. Eventually air will escape from the humidifier because the lid is not secured, and the spring is integrated to the whole entire casing so in order to repair the locking latch you will have to replace the entire humidifier. Planned obsolescence in effect.
Thank you for your feedback. We will surly pass this over to Philips Respironics. As a supplier it is great to hear what works and what doesn't. Please feel free to call us at 866 936 3754 if you have any questions and don't forget to Like and Subscribe for more CPAP content!
My husband just recieved his and its a cheap recall replacement as Breaker 1 said. He may keep my DS1 and not return it and he is considering taking it apart and removing what ever foam they are talking about. He has no particles as of yet that I can see. Maybe an inline filter for the DS1 would be the ticket? He hasent even unboxed the DS2 and after reading these reviews he may not!
Fill them both to the line with water. I thought the Dreamstation was bad; Dreamstation 2 is an abomination. Its a lot of trouble to fill and almost impossible to fill it to the line and get it back on the machine without a watery mess.
Some patients have shared that they do prefer the DS2 over the DS1. It is patient preference. Since you have made several comments about preferring the DS1, I do suggest calling Philips and your provider and ensuring they fix your unit rather then replace it with the DS2.
I am sorry to hear you are unhappy with your DS2. We agree the DS2 does feel like a model set back. You might want to try contacting your CPAP provider to see if you are able to get a repaired DS1 and exchange it.
DS2 is such a massive downgrade from the Ds1. The DS1 felt like a Cadillac. The Ds2 is a Nissan Sentra. That stupid foam ended up putting me in the hospital with a throat infection where I was in the ER getting minor throat surgery as the infection from that foam caused a reaction and was making my throat swell shut. All during early Covid in March of 2020. Took two months to recover. If I'd of known they were going to replace my machine with this cheap of a replacement I'd of just got a new machine in the meantime and sold this one. What a mess. What a joke...
We are sorry to hear you were affected by the Philips Recall. The team at RespShop are glad to hear you are well and recovered. Thank you for watching! If you enjoyed our video, please don't forget to give us a Like and Subscribe for more CPAP and Sleep related videos/content.
DS2 looks cheap. Not impressed with their alternative to the original. Its a shame the company is so shady in the reckless manufacturing of toxic material used in the original. How do we KNOW the DS2 has safe foam? Are we to believe them after ALL this with the recall? Can't be trusted. No way no how.
This machine just plain old sucks, Ive Been using Cpap machines for over 20 years and this is the worst one I have ever seen, even with the features of ramp and Flex
The water reservoir and how you open it is such a terrible design that it's very obvious Philips didn't complete the design with proper test and quality control or care that they released a much lesser quality machine. It's also sad that all the health 'care' providers that review this machine only sing its praises. All pretend there's nothing wrong with this machine and instead lie to us about how it's better. This is not heath 'care'... it's greed and deception, and it's unethical. It would be better if we didn't need a prescription for this and could freely purchase it on an open market; that way there would be more options, higher quality, cheaper prices. People have lost a LOT of trust in health 'care' because of the systemic dishonesty.
We are sorry to hear you do not like your DS2. Have your tried contacting your provider to see if you are able to trade your machines, or contact Philips to see if you can get your DS1 without the foam. Thank you for watching! If you liked our video, please don't forget to Like and Subscribe for more CPAP and Sleep related content.
The DS2 is considerably bigger with the reservoir removed from the DS1. Disappointing for travel purposes. The reservoir on the DS2 when removed doesn't really make the unit smaller.
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Thanks for taking the time to show us the difference between the 2 machines! I don't like the way the humidifier is designed on the dream station 2. I also don't like the fact that you have to remove the humidifier in order to replace the filters. If I am laying in bed which is how most people use their machine I will not be able to see or adjust the setting menu on the Dream Station 2 like I can on the Dream Station 1. It looks to me like they took a step backward on the new machine.
Looks cheap
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@@staceyconyers6873 It is.
Prefer the DS1 - looks like the DS2 was mainly designed as a cheap recall replacement for the DS1 or System One (if not repairable).
Thanks for showing the side grating where the outside air comes in !
Exactly! The DS1 was about $2,600 when I purchased it. The DS 2 was about $800 before Philips jacked up the cost. So basically it's 1/3 the price of the original -- the poor design and pared down features/controls prove that out.
I want to keep my ds1 for a spare the two struck me as cheap , do you have to send it back after you get the ds2 recall replacement?
@@everquestfan Hi PC - I have a Philips DS1 - Philips contacted me and said they would not repair the old one but send me a brand new machine half DS1and that I would have to connect the old DS1 humidifier to that new machine half to make it part new (the new machine half) and part old (the old humidifier half). the new half was not refurbished but brand new. It came in a brand new Philips carry bag, with new filters and a new power supply and cord = a simple hose but not heated (would have to connect the old heated hose to the humidifier. I noticed the new power supply transformer was the same watts in power but smaller in size. Philips did want the old one back (old machine half sent back to them for research purposes). I said I would like to keep it so they accepted taking back an old Philips System One Series 60 I had lying around ( I took the old bad foam out first as evidence if required). Trusting I helped...
PS Philips were very helpful and gracious to me
@@everquestfan I wouldn't send it back hope you didn't.
Received the DreamStation 2 directly from Philips Respironics last week as a replacement for my recalled DreamStation. First and foremost, the design of the humidification chamber is horrific. What a colossal pain in the a#@ to have to disassemble the machine to fill the chamber every night. I'm sure that many of us place our CPAPs on a small bedside table and there just is not enough room to maneuver everything around to pull the machine apart in order to add water. I agree with other commenters that the user interface on the top of the machine is a bit small and doesn't accommodate "fat fingers", as well as the fact that the screen cannot be seen easily once the user is in the prone position. Sure, it blows air at the force determined to be appropriately therapeutic for my level of apnea, but many of the design features are a "fail". Unless I want to pay out of pocket, I have no real choice but to use this DreamStation 2 for a few years until the next time my Doc re-assesses my condition.
I am so sorry to hear you are having issues with your replacement unit. You may want to reach out directly to Philips or to your provider.
100% agree with others on the new dream station. It’s ridiculous how hard it is to refill. I’m not satisfied with this replacement.
Plus, some of us don’t use the humidifier. With the old machine, you just disconnect the humidifier and plug the hose directly into the machine. Can’t do that with the new one. Also the filters are on the inside of the humidifier area. So you have to constantly disconnect the janky, ill fitting humidifier to change them. Too many problematic plastic parts. It’s the humidifier construction that will land the Dreamstation 2 in the trash before long.
I completely agree. As someone who will be traveling again, that's the one plus side to the new unit the size and weight. But beyond that the DS2 is a complete design failure. Used to just be able to flip the water chamber lid up now you have to rip the machine apart and hope you don't dump the water as you set it down how insane! The screen is also very small compared to the original I agree as well but the humidified reservoir is my biggest gripe about this unit and its a HUGE one. The lid feels like it will eventually crack and break, its a nightmare waiting to happen. Replacing the filters was a lot easier as well because you used to access from the side and now you have to pull the tank off.
Solid video. I was shocked how cheap the DS2 looked while unboxing. Seems I am not the only one highly disappointed in the Philips DreamStation 2.
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It's disturbing.
I prefer the original DS1. In fact I DO NOT like the new one at all. First, on the 1 the hose exits from the top and rotates so that the machine will stay in place on the night stand where as on the 2 it is only 1 position, out the front so the machine moves about on the night stand. Next the 1 had basically an integrated night light that I could just turn the knob 1 click and it would come on for about a minute. The 2 has no such feature. And my biggest pet peeve about the 2 is the poorly designed water chamber. On the 1 just open the lid and remove it. Clean it and it had very easy drying capability (no "nooks and crannies) on the 2 you need to completely remove the water chamber (which is awkward for me because due to spinal fusion I can not bent at the waist). Also it is very difficult to completely dry it after washing. There are at least 5 or 6 places where you simply can not feed a drying towel or rag. Also the lid is VERY fragile. It's made out of a very brittle plastic and if not VERY careful it WILL break. MY over all rating on the Dreamstation 2 is 3 thumbs DOWN. I only got it because my old DS1 was recalled. I am also up for a renewal in a few days so I will be looking at a different machine all together I think. Get your act together Phillips. Reinstate the DS1 with better foam and scrap the DS2 design all together. It is TERRIBLE!!!
Thank you for your Feedback! Your honest review will help many find a machine that works for them!
If you enjoyed watching our video, please don't forget to press Like & Subscribe!
You all are correct. Huge step back in convience. Made as a cheap replacement to cover their a$$ quickly. Hope all this puts them out of business.
Hello Brian, thank you for your feedback. We will be happy to share it with Philips Respironics.
Dreamstation 2 looks cheap. Dreamstation is a great machine to bad it is recalled now.
What’s the recall?
@@bcape-su6gr The DreamStation (first one) was recalled because they used a foam inside of the machine to muffle the sounds it makes. But with high humidity and long time use there was/is a great chance of the foam deteriorating and getting in the tube and air in the tube. Making it so you're inhaling the foam.....Not a good idea. A couple of people in my country are taking Phillips to court stating they have gotten sick from the machine.
Thank you for your insight and your feedback!
Just got my replacement DS for the recall. Took a year. It is a refurbished DS1and I am glad.
Can't believe it only took the Philips engineers 6 years to totally negate all of the useful convenient features of the DS1, I'll use it because it was provided free due to the recall but if I paid for it, it would be going back for a refund...believe me!!
Thank you for your feedback, you may want to contact Philips to ensure you get the machine you want.
Thank you for taking the time to compare these two machines. The information was well organized. However, the noise made by the machines when you moved them about on the tables was very distracting to me and detracted from the enjoyment of the video. A cloth on the table may help dampen the din if you plan future videos.
Thank you for your feedback!
Got this replacement for today. SO difficult to fill reservoir, has to be removed from side, fits into grooves at the bottom and water spills everywhere. You need to use phone to connect to Bluetooth. Can’t see readings without doing that. Cheaper all around. I do not like it.
Thank you for your Feedback, I am sure it will help many make a decision on a machine they can choose.
nah, I don't like DS2 at all. I just got a ResMed AS 10 Auto a couple of days ago and I am happy with it.
I have 2 dreamstations and had a dreamstation 2 and sold it. The dreamstation was a good machine if it wasn’t for the foam. The dreamstation 2 is a cheap POS. It is very cheaply made. Like I said I sold the dreamstation 2 and bought a ResMed AS 10 auto. I absolutely love it. I will never own anything that has Philips on it. Especially since I have 2 spots on my lungs.
I’ll have to check that out when it gets time for my machine retirement. Wonder if this resets my 5 year replacement?
Since the Dream Station 2 will be it’s replacement. 🤔
Glad to hear you found a machine that works best for you!
I have the original Dreamstation and I’m not sure I would like the humidifier setup on the Dreamstation 2
I would contact your provider or Philips Respironics to see if they can supply you with the a Dream Station 1 that has been fixed.
Philips can be reached at 877 907 7508.
Please feel free to call us at 866 936 3754 if you have any questions and don't forget to Like and Subscribe for more CPAP content.
Dream Station 2 sounded pretty loud in the video. I would like to hear one in person to find out how that compares to the original.
From what I have read recently, the DreamStation 1 has been withdrawn from sale by the manufacturer. It used styrofoam to help muffle sound. Over time, the styrofoam began to deteriorate and flakes of it got into the breathing tube and possibly into your lungs. I don’t own one, but you may want to check out knowledgeable commentary on TH-cam.
@@kilgen28 Thank you; I had not heard that.
I think the tube was not connected to the device, hence the loud sound.
I find the DreamStation 2 louder than the DreamStation especially where the unit and humidifier connect. You can hear a wheezing when I inhale.
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I just. Got my replacement and I’m only on day 6. I already feel it is louder and my Ahi is really high with the ds2. I liked being able to see my screen in the front. To have the data on the top is annoying. I feel like the 2 is not blowing as hard as 1. I had a ds1 that the screen was damaged in the airport and I got a new one and they let me keep the old one. I am going to get it down and use it.
Hi there,
sorry to hear you are unhappy with your DS2. We would suggest speaking to your provider to see if they can make some changes to your therapy.
I agree with comments here about trusting Phillips after the way they handled the recall. My doctor was in the process of changing my machine from ResMed Airsense 10 because of noise and pressure issues and then the recall came about. Are there any machines out there that are better or equal to ResMed or Phillips? I don't trust either company!
Try Fisher & Pykel. Their machines are good according to reviews.
You can look into the Fisher & Paykel CPAP units. I have used the airsense 10 and noise and pressure issue have never been an issue. I would have checked to see if the machine was defective or maybe you weren't given the opportunity to use the comfort features like Ramp, EPR, Soft mode, etc
I finally received my replacement CPAP machine from Philips. They sent me what I believe is the DS1. The model number is: UDSX500S11
Previous to this machine I had the Philips Responics with the foam/sponge like filter. Correct me if I am wrong but the filter was the reason for the recall, yes?
Anyway, since it took so long for the recall item to arrive I bought the Airsense 11 from my local DME. This machine is fantastic and obviously does not have the foam/sponge filter.
With the model number above did I actually receive the DS1 and is everybody else here receiving the same machine as part of the recall?
Please feel free to call Philips Respironics to determine the exact model provided. Telephone number: 1877-907-7508.
I believe you misspoke. You said it comes with the easy on turned on. There is a feature named “EZ start” but it is not automatically turned on, and that is a feature meant for people new to CPAP where it slowly ramps up your prescribed pressure a little each night until it gets to the full pressure. As far as I can tell, the DS2 does not have a feature where it automatically turns on when you put your mask on. I’ve searched every menu in both the patient and provider options and have yet to find that feature, and mine certainly doesn’t have it automatically on.
It’s listed in the manual, saying “If your home care provider has enabled the Automatic On feature, the
device will automatically turn the airflow on when you put on your mask and breathe.” However, I can find nothing to back this up or setting to change to allow this.
I would actually LOVE to be proven wrong because I miss this feature and had my DS replaced by the recall with this DS2. And I have to say, like most of you, I’m not a fan so far.
Hello, Sorry for the late reply. Thank you for your feedback. I had a chance to re-watch our video and you are correct at 9:10 she does reference the EZ start as an auto on and off. To clarify the EZ start is a comfort feature which does reduce the start therapy by half on the 1st night on fixed therapy and by 1cmH20 on max on auto. The Auto start is an automatic feature built in for the DS2. It can take up to 3-4 breathes for most to activate the auto start, so there will be no feature found on your machine.
Why did they design it so you can easily break it? I see a big problem. The older dreamstation were the little latch that keeps the lid closed the spring wears out. Eventually air will escape from the humidifier because the lid is not secured, and the spring is integrated to the whole entire casing so in order to repair the locking latch you will have to replace the entire humidifier. Planned obsolescence in effect.
Thank you for your feedback. We will surly pass this over to Philips Respironics. As a supplier it is great to hear what works and what doesn't. Please feel free to call us at 866 936 3754 if you have any questions and don't forget to Like and Subscribe for more CPAP content!
Great tutorial video.. Thanks .
Glad it was helpful! Please do not forget to like and subscribe for more CPAP and sleep apnea content.
My husband just recieved his and its a cheap recall replacement as Breaker 1 said. He may keep my DS1 and not return it and he is considering taking it apart and removing what ever foam they are talking about. He has no particles as of yet that I can see. Maybe an inline filter for the DS1 would be the ticket? He hasent even unboxed the DS2 and after reading these reviews he may not!
Here at RespShop we are sorry to hear you have been affected by the recall.
Fill them both to the line with water. I thought the Dreamstation was bad; Dreamstation 2 is an abomination. Its a lot of trouble to fill and almost impossible to fill it to the line and get it back on the machine without a watery mess.
Thank you for your honest feedback Greg. I will pass this information over to Philips and in hopes they have a solution.
Question: Is there anyone, anywhere, who actually likes this POS and prefers it over the DS1??
Some patients have shared that they do prefer the DS2 over the DS1. It is patient preference. Since you have made several comments about preferring the DS1, I do suggest calling Philips and your provider and ensuring they fix your unit rather then replace it with the DS2.
DS2. Just feels so cheap. I just got mine and I'm not real happy so far. Feels like it won't last long at all. 😕
I am sorry to hear you are unhappy with your DS2. We agree the DS2 does feel like a model set back. You might want to try contacting your CPAP provider to see if you are able to get a repaired DS1 and exchange it.
DS2 is such a massive downgrade from the Ds1. The DS1 felt like a Cadillac. The Ds2 is a Nissan Sentra. That stupid foam ended up putting me in the hospital with a throat infection where I was in the ER getting minor throat surgery as the infection from that foam caused a reaction and was making my throat swell shut. All during early Covid in March of 2020. Took two months to recover. If I'd of known they were going to replace my machine with this cheap of a replacement I'd of just got a new machine in the meantime and sold this one. What a mess. What a joke...
We are sorry to hear you were affected by the Philips Recall. The team at RespShop are glad to hear you are well and recovered.
Thank you for watching! If you enjoyed our video, please don't forget to give us a Like and Subscribe for more CPAP and Sleep related videos/content.
Done with philips won’t ever use nothing from them fisher and paykel for me
Thank you for your Feedback!
DS2 looks cheap. Not impressed with their alternative to the original. Its a shame the company is so shady in the reckless manufacturing of toxic material used in the original. How do we KNOW the DS2 has safe foam? Are we to believe them after ALL this with the recall? Can't be trusted. No way no how.
Thank you for your feedback and your insight.
This machine just plain old sucks, Ive Been using Cpap machines for over 20 years and this is the worst one I have ever seen, even with the features of ramp and Flex
Thank you for your feedback.
The water reservoir and how you open it is such a terrible design that it's very obvious Philips didn't complete the design with proper test and quality control or care that they released a much lesser quality machine. It's also sad that all the health 'care' providers that review this machine only sing its praises. All pretend there's nothing wrong with this machine and instead lie to us about how it's better. This is not heath 'care'... it's greed and deception, and it's unethical. It would be better if we didn't need a prescription for this and could freely purchase it on an open market; that way there would be more options, higher quality, cheaper prices. People have lost a LOT of trust in health 'care' because of the systemic dishonesty.
Please note we are not the manufacture of the device. Feel free to provide your feedback to Philips Respironics at pcms.support@philips.com.
@@RespShop I fully realize you are a health 'care' business that sells and promotes the product.
ds 2 is utter crap. much worse than 1.
We are sorry to hear you do not like your DS2. Have your tried contacting your provider to see if you are able to trade your machines, or contact Philips to see if you can get your DS1 without the foam.
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The DS2 is considerably bigger with the reservoir removed from the DS1. Disappointing for travel purposes. The reservoir on the DS2 when removed doesn't really make the unit smaller.
Hi, yes the DS2 is an interesting new design compared to the original DS. It's unfortunate that the humidifier isn't detachable. Thanks for watching!