Oil change scams: Hidden camera investigation on what really happens to your car (CBC Marketplace)
ฝัง
- เผยแพร่เมื่อ 9 ก.ย. 2014
- CBC Marketplace finds aggressive upselling and services paid for but not performedTo read the full story:
www.cbc.ca/1.2418675. Originally broadcast Nov 8, 2013.
When you trust someone else to take care of your car, can you trust that they're not taking you for a ride? Our undercover investigation reveals ripoffs at a popular oil change chain. We're going in for the advertised $19.99 oil change, but you won't believe the charges we end up with. And did they even do the work? We go up on the hoist to show you what’s really going down at these oil change shops.
More from CBC Marketplace, Canada's top consumer affairs show:
Watch episodes online at cbc.ca/marketplace
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Talk to us on Twitter: / cbcmarketplace
Follow our hosts @cbctom and @cbcerica
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Sir your gas tank smells like gas but it's supposed to smell like gasoline, in all honesty we're gonna have to change that. It'll be $199.99.
@uchihaboy Glad to give someone a little laugh! ✌
Sir, your fart smell. You have to pay $999.99
@@Specifix5 That was so bad. Just stop.
Haha thx for the laugh mate 😂
Sir ur breathing in my shop and making conversation w/ me and other customers. That would be an additional 299.99. 😂
I really need to go to sleep and don't even have a car at the moment what the hell am I doing here
Lmao same
me eather .
+Caelan Bacon lol
I find myself on useless TH-cam sprees all the time hahaha
Given name Surname good night
I live in Norway. I went to my local Car Mechanic and asked for an oil change. He asked me when it was changed last, and if the filter also was changed. He then told me "come back when you've driven another 2000 miles and we will change it for you, it's still good"
I came back after 2000 miles, and he asked me if I wanted to see when he changed so that I could do it myself one day if I wanted, but he would gladly change it for me always if I wanted.
I now work there.
Damn that’s wholesome
nice. Over the border they charge you 4-500 bucks for an oil/filter change lmfao
🇸🇯🇸🇯🇸🇯🇸🇯🇸🇯🇸🇯
People are more honest there than USA.
Another reason to move there.
My papa told me before I bought my first car at 16 "If you can't do the maintenance on it, you don't need to be driving it" I have been doing all my own maintenance since and I actually find it very rewarding and gives me peace of mind that its been done correctly.
I know a lot about mechanic works but have a 5 year old so I have been hesitant to try snd do this axle job and valve cover gaskets myself you think I can do it ?
@@ashleyredden2201 as long as you follow all the procedures i think you should be fine
In what world does that make sense? That's like saying don't eat food if you can't cook. Lmao
@@hanledeezbars No, It actually makes perfect sense...because driving is a privilege and not a necessity to live. Also I would argue if your old enough to drive you should also be able to cook...its called life skills.
@@Sweshification I go along with that as well. However, todays vehicles are a far cry from the 50's. One horrible word, !!electronics!!. A totally different mindset along with the need of countless electronic gadgets and an error of knowledge or judgement can set the world awry. Anyone wishing to learn, practice, or even enjoy the love of simple cars, get a pre 2000 model. pre pollution mostly. Think classic not plastic, well not quite but more or less. And for the great sea of neigh-sayers out there, a well tuned and maintained older car is just as non-pollutant worthy as todays cars.
Fun fact: You didn’t search for this video
I actually didnt, it just showed up
Calm Down there FBI man
That is a true fact
Nimble I did I just wanted to watch them get exposed
Fun fact: you're not original
“Fraud is theft with a smile” I’m adding that to my list of advices and life lessons
ye
A life lesson that says fraud is bad?
Happy 500 likes plus mine
same
I would like but it's at 666 sorry bro
I've always done my own maintenance. A few years back, my brakes started to squeal, so there was some urgency to change the pads. I bought a set and changed them that evening. While I had the wheels off, I noticed that the tyres were getting close to the end as well, so after putting in the new pads, I took it for new tyres the next day. The mechanic raised it on the jack, appeared to look behind the wheel, and said "Your brake pads need changing." I asked how bad they were, and he said "They're completely shot" (having driven all for 20 miles!)
Needless to say, somebody else got the job of changing my tyres.
I would've been furious.
how did the rotors look though
@@MidNite.Garage "rotors"? What's that? I'm a Brit, so we may use a different word over here.
If you mean the disks, I drove the car for about 3 more years then sold it when I moved from France to UK.
Kwik Fit by any chance?
@@marflitts No - I was living in Paris at the time, but there are scammers everywhere.
How come nobody was charged with fraud for taking money for a service that was not even done??
There is no way to prove the work was not done, even if they admit it
@@TheSadMusicianthey have video proof the services where not done, even just claiming to do a full radiator flush and the bottom fluid being orange proves it
Sir your tires are black and are supposed to be green that will be $900
And still walk out with black tires😂
🤣😂🤣😂
You should get that blinker fluid checked out
@@karsonhevener8773 😂😂 Hey guys Chris fix here I'm going to show you how to replace your blinker fluid!
Imagine if they said "your radio fluid needs to be changed" ffs
TH-cam getting comfortable giving us double unskipable ads
ad remover: allow me to introduce myself
Just go out of the vid and back in. Takes maybe 2 or 3 goes to dismiss ads. It's random how many ads you get and how long they are
@@TheRealHoltzy adblock
Get youtube premium no ads best thing ever
I have premium it’s pretty lit my guy😎
This is why I ALWAYS do my own oil changes. I tell my kids the same thing. I’m not even worried about the scams…it’s the incompetence I don’t want
spot on. overfill/underfill, not putting oil cap back on, not putting dipstick back in, stripping threads of drain plugs, overtightening of oil filter....these oil shops take no pride iin their work.
That’s why it’s important to know about your car and simple things such as what color your fluids should be, how to do an oil change properly, etc. If you’re falling for that power steering fluid mess, then you might as well bring blinker fluid with you 💀
The blinker fluid should be bright pink, but it's gone brown and smells burnt from too many blinks.
I would LOVE for them to tell me my powerstearing fluid needs flushed, bc the power steering motor is 25 years old and leaks like a mofo.
Tech: Your fluid is burnt.
Me: Well ya I hope so that power steering motor is 25 years old and burns fluid if its not burnt then it broke.
A lot of cars nowadays use electric power steering and don't even need power steering fluid. So if your car is like this and the tech tries to sell you a power steering flush, run.
Lmao i had a mechanic argue with me saying i needed power steering fluid flush when i know for a fact i have electric power steering
@@jordanmchighlander9365I'm gonna tell them hey can you change my power steering fluid even though I dont have a power steering pump
Well they closed down shortly after this published so look who won in the end.
they went somewhere else lol
the ceo went from a range rover to mini van real quick.
then minivan to Peel P50
they still do exist, including their homepage lol
website still shows 7 locations although i haven't verified that they're actually there.
"You've got winter air in your tires. We can change for summer air for $59.😶"
Sir, you killed me! 🤣🤣
👏🏼
👏🏼👏🏼
What about raspberry smell for air inside tires?
@@aleksandrpanayev8852 raspberry fart
Thank god I took auto mechanics in high school for two years…I’m now 55, but those simple lessons have saved me thousands in rip off repairs. I’d HIGHLY recommend that everyone take a community collage course on basic automotive repair. You don’t have to be a pro, but it teaches you the basics to protect yourself from rip offs like the ones in the video. I’ve owned dozens of cars over the years, and have called out so many mechanics trying to rip me off, I lost count! (I’ve had to call the police 3 times after confronting the garage, and they threatened me!!!) Knowledge is key in protecting yourself!
I do all my own maintenance, but living in a apt in Vermont with no garage it might not be a great idea to take up auto mechanics.
@@RogerMudd-gh4ms I live in a high rise condo in downtown Toronto, I park underground…I just do my maintenance in the wash bay at night when no one is around, but I totally understand your point, especially in the winter!
This solidifies why I learned how to oil change myself and do the maintenance. There are tons of TH-cam videos out there now that show how to do it properly you can honestly just do it yourself, if you invest on the proper tools you can get started.
"Fraud is theft with a smile"
You guys that put checks at the end of your names really makes me thinks you're a famous TH-camr
@@meridox6460 well he does have over 400k subsribers...
@@kesters2747 oh, thanks I thought it was Just 400, well I'm going to sleep rn so cool
YES, Yes it is!
Lol that s more like a gold digger
moral of the story: learn how to fix cars so you can do it yourself for free
Actually, learn from Chrisfix, he knows everything lol
you still have to buy oil
+Parts
Even if u know how, u need some place and equipement to do it.
For example u cant do mechanic in the street in France that illegal
My saying exactly!
$20.00 for a oil change 8 years ago is hard to believe. I did my own oil changes 8 years ago and it costed me more to do it back then. Now you are looking at $100.00 plus for a synthetic oil change at a shop.
its because its terrible quality oil bought in bulk and they upsell you on everything else
This is one of the reasons I do ALL my own work and refuse to take my vehicle in smh
That old saying if you want something done right you got to do it yourself has stuck with me especially after seeing the troubles others go through almost daily
A honest mechanic is as important as a good doctor.
And just as hard to find!
If your brakes or steering goes out while you’re doing seventy you’ll appreciate a well maintained car like never before.
@@johnnolan4003 Power steering flushes aren't even a thing. You will not find it in any owners manual on any car.
John Nolan Next time you're sick in hospital remember to send for a good mechanic.
@@tonygrettel Hydraulic power steering fluid still is used by many vehicles. My G37 recommends change at 60k, i do it every 30.
I love how the mechanic guy gets angrier and angrier as each car returns. Appalled at the sheer negligence.
Because it gives the rest of us a bad name. You ever went above and beyond to make sure a car was done right, the whole time the customer is making an angry face at you and judging you because they think you're ripping them off.
Just yesterday a lady came in for a headlight bulb and her brake pedal went to the floor with no stopping power applied. Replaced her bulb and checked the brake fluid. It was empty. She refused service, so I at least topped it off and pumped the brakes a bit to get the warning light off and get somewhat of a pedal. She then loaded up her kid in the car seat and drove off.
God that must of been infuriating. I don't know too many people that could stay that composed while watching a mockery be made of their profession.
You could’ve saved 3 letters and 1 space if you just said “Mechanic”. The Guy part was not needed
@@MichaelJ44 ok
@@MichaelJ44 okay I’m pretty sure the commenter guy doesn’t care
Happened to me once at a place like this in the US. They really bank on people knowing nothing about their cars. Brought in my suburban for an oil change and was told it also needed the front differential oil changed. This came as quite a surprise to me because the truck was 2 wheel drive and literally did not have a front differential. You can probably imagine the look on the guy's face when I told him that. Lol! These places just exist to rip people off sadly
😭
Been changin oil at home and still will for the rest of my days.
I love how the expert almost sounded offended that they called his transmission fluid burnt.
MandishFyre this coming from a mechanic, I understand because it's like them saying he didn't do his job right 😂 and he's like oh hell nawwww
Lee, I thought the same thing. "You say I couldn't do my job and you don't even know the colour of the transmission fluid, BOI"
Its because Transmission fluid doesnt burn unless theres a leak somewhere dropping on the exhaust lol
+Chickenhunter22 Pretty sure burnt or damaged transmission fluid is caused by not replacing it for a long time.
Kings glory Pro Yeah, I Worked for Firestone For a Number Of Years. Total scam artists to be honest...
I‘ve been to a place like that in Germany. They have screens and cameras everywhere so you can follow every step they do. Very good service, very trustworthy.
Isn't it due to the fact that Germany is more strict when it comes to consumer protection laws and regulations?
Meinst du ATU?
That's why they called Germans
@@arkadybelsky4256 Isnt that a good thing, to have more consumer protection laws? I mean u dont get scammed so often
@@arkadybelsky4256 You must be from USA, you aren't?
I live in a small german village. I love having a mechanic that took over his family business. He cares about his reputation and is always very clear about the costs. The guy has even done things for me and not charged... Thats quality service right there....
Since I started driving in 1967 I have never had somebody change my oil. And I have done EVERYTHING that needed done to my cars since 1972.
At least they aren't charging for blinker fluid
Lol
@@nobody7817 haha
I'm so hungover
@@kingfrogbog9595 I'm so hungover
@@nobody7817 I'm so hungover
I hate how all this shady places give the good mechanics a bad name.. what a shame.
Agreed
But that's the problem (one of them). They aren't mechanics. I have had friends who worked at these places. They were not mechanics and didn't even work on their own cars. These places really will hire almost anyone with a pulse.
Alex there are a lot of shady mechanics as well. I don't trust none of them.
DisillusionedReality I'm a mechanic myself and I know many many mechanics that really do care about costumers and their cars but I also know a bunch of them who don't give a damn and are in it just for the money.
DisillusionedReality Are you religious?
What really needed to be shown in this video, is "someone" being held accountable for these crimes!
Just found your channel. Love the spirit within you 💯.
Instead of trying to confront the owner, why not file a lawsuit with all that damning evidence
Cliff Hopkins legally it not work. You could go as far as to take the technician who scammed you to court. But that’s about it.
That's not what the show is trying to do. The show is just trying to inform the uninformed
Why not do both?
Bedside they were filmed without their consent so it can't be used in court
@@americatorres3978 is it a public place? If so you don't need consent to film.
Me: comes in with a Tesla
Economylube: you're gunna need an oil change for that.
😂
Hands down best comment 😂
Please no
"Your battery fluid is brown and its smells burnt"
😂😂😂😂😂😂😂😂
It's Valvoline for me. Not only do they fill your tires, top off the fluids, check all lights, change the oil, but they do it all in front of you and show you the new oil on the dip stick when it's done.
I am delighted with the young fellow who came clean at the end. That says a lot about his character.
This video has been recommended to me for atleast 2 years. TH-cam just don't give up, so I guess I'll watch.
Dude same
I'm from russia we don't have EconomyLube. It was enlightening thou. Even if I don't have a car...
Same here
Me too
@@user-lz2yd5oz5j I forgot to care
"Your hidden camera seems to be defective, would you like us to replace it for you?" LOL
😂😂😂
But why would they offer that, lf we JUST got them installed🤔
Frankie5231 😂😂😂
Hahahaha
@@mrloverman2.0 time??
I've been recommended this video for literal years and I've finally clicked on it.
I remember at our oil change shop, we were required to first go by maintenance interval, then by coloration. Even if a fluid looks new, if its been 80k miles and the transmission was never services, and it requires a service at 80k, we recommend it. This being based off of manufacturers recommendations. We generally looked over the vehicles fluids, judged them by color or smell, then checked the intervals using carfax and our own records, then went to make sales. Occasionally we didn’t need to check intervals because the color was extremely bad, but almost all of the employees got real pissy when upper management began to nag us for not making as many sales. Sorry we’re the best in the county for doing the job right
my dad owns an auto shop and always makes sure they get their money's worth, Shoutout to my dad
👍🤗👍
Shoutout pops!
Shout out to pops
shoutout to ur dad
My dad left me when I was a kid, shoutout to my dad 🤪
people keep saying, "do your own work on your own car." how about dont commit fraud and charge people for services that were never needed or performed? not everyone has the time to learn how or to actually service their vehicle, especially for services more difficult than a simple oil change. we shouldnt have to learn something on our own if others can do it for us legitimately.
That logic would also follow: "Don't ever eat at restaurants when you can make your own food." Being self sufficient is awesome, and it's a benefit to those who are; however, I for one would rather not live my life so distrustful of people that I can't have services done for me that I pay for.
but to be fair if you change your own oil you save soooo much money and create a bond with your car
FishAntsPlantsAndDave pussy! Taking a few minutes of research will save you thousands. My 9 year old niece knows how to change oil and brakes on a car. Under my supervision of course.
great for her. not sure how that makes me a pussy though...i make 100 grand a year. 100$ per year on 2 oil changes isnt really breaking the bank for me lmao.
lets assume you do the minimum oil change requirement on all your cars over 50 years of driving. 30$ per change at 2 changes a year = 3,000$ over 50 years. i dont see how taking the time to do it yourself is really that much of a benefit to anything.
glad i was taught how to do everything correctly. plus working at a dealership we have specific things that need done at certain intervals (brake fluid flush and cabin filter every 40,000km) (air filter every 60,000km) (brake fluid flush, cabin filter, air filter and spark plugs every 120,000km) etc, and the customer can choose to not do certain things before taking the car in
I had a recent experience with getting an oil change. After the oil change, I suddenly started losing oil, which had never happened before. Every gas fill up, I had to fill up on oil too. By the time I was able to figure out what to do about this, the vehicle blew up and became a total loss.
Without being disrespectful that doesn't sound like it's the fault of the oil change place it sounds like your car was burning oil in the engine was going bad lol. It's easy to blame other people for our problems, but try and take responsibility sometime. It's good for you
This is a perfect example if "you need something done, learn it, practice it, and do it yourself".
Ohyeah let me learn how to do a hospital operation in 1 yt video
@@beterverwijderen lol we're talking oil changes and fluids. Legit takes me 15 minutes to do it at home
Theres loads of videos on changing oil, chrisfix does a good one, honestly all you need to change oil is
Correct oil for your car (its on the cap)
A funnel to fill the oil
A filter
A wrench
Depending on your car you might need a tiny gasket for the oil plug if your car needs that
2 hands with 10 digits and working legs and feet
@@brandonjohnson8880 try rebuilding a transmission
@@mamoochie7392 did the rebuild on my NV3550 from my 01 Jeep TJ in my garage last summer... 😂 (Used a manual)
Did they remember to change their blinker fluid though?
Paul Cosby lol
Paul Cosby lol thats my favorite comedian
Paul Cosby what about the headlight fluid?
Shadow Ranger the air freshener is turning green when it should be brown and it's started to smell like it's burning so we're gonna have to change your air freshener fluid
well at least they can't pull that line when you come with a BMW :D
I complete my own oil and oil filter changes on my '38 Chev coupe and my '67 Chev C-10 stepside pickup truck. Since i don't have a "lift," I have to use ramps to raise up the front end for access to the oil drain plugs. A tight squeeze, but at least I know that the cost will be only for the supplies, and I don't have to worry about screw-ups or outright fraud from oil-change shops.
I took the truck to Econolube for lubrication several years ago. The oil was changed, but the technician failed to tighten the drain plug properly. Later that day while parked nearby in a large box store parking lot, I noticed a large puddle of oil beneath the truck. After checking the problem (a loose drain plug), I tightened it and added oil required to bring the level to the proper mark on the dipstick. Econolube or other oil change companies will never touch these classic vehicles again.
I love it... When he first started, he'd never changed a single oil drain plug. Now, he's an expert at determining the percentage of vehicles that needed services or not.
I wonder how much he was paid to make that statement.
Just imagine what they’re doing to elderly people ripping them off
And females
Reckon it's probably more common in lots of young people that don't know anything rather then older people.
):
@@dreameryoung38 r elderly people just men
I'm 74 and 'elderly" but do not get ripped off. Why assume we are non compos menti?
If Canadians are doing this to one another, no one is safe.
Jangus oh my God your right
Screaming here...LOL!!!!!!
Jangus As an American, I can confirm- with the exception of small business local mechanics that the entire neighborhood knows.
Jangus i am Canadian
I gonna get cha
He means that because Canadians have a reputation for being so polite, that if even they are deceiving each other over oil changes, the rest of the nations (which are less polite) will also be victims of this practice by mechanics.
Glad my brother runs an honest shop ,makes it harder to survive but its good honest hard work
Always first check the instructions in the car manual. So you know what kind of work needs to be done at how many miles and check that on the bill you get. Also check at a good garage what time a mecanic needs for certain works.
Why people should work on their own cars. A good mechanic will keep you coming back
there are a few good mechanics buy they're hard to find
everything is electrical now, soon cars won't come with oil dip sticks
Black Star Chevy does that now in the new Malibu
the Asus pro Mac is a lie good lord
Reason I do my own small work on my own car like the oil, collent, break and tires rotation. I have a pro do the heavy stuff like engain work that needs to be done that is a family friend.
I really wanted one of the testers to say: "I just want the 20$ oil change."
It is not necessary to have a Ph.D degree to change the oil in your car !
Stephen S having a Ph.D degree is why people don’t change their own oil
And how is this relevant to the fact that I just wanted to have one of the testers say, I just want the "advertised" 20$ oil change?
It would have been interesting to see how they handle it. If the business still would have tried to sell them more or just done what they asked. Or pretend to do the oil change etcetera.
@@lynmortem648 Hello they should have had at least one of the three be firm "just an oil change" ... however at the sametime the other "RECOMMENDATIONS" couldn't have been checked if they hadn't agreed to them ... testing to see if they were actually performed ... as we found out they weren't and the coolant recovery tank will cause engine damage ... those are completely different formulas and they ARE NOT compatible ... there are some that can be used with either the red/orange or green ... but the container must say so ... naturally the ones that aren't will SPECIFICALLY SAY SO
Lyn Mortem they pretended to do other things tho like brake flushes and coolant flushes it’s all on camera
Walmart Automotive here in Redding, CA has serviced my trucks and cars for 20 years now. I always look to see that they installed the correct oil filter, and I observe them letting the old oil out and refilling it with the correct viscosity oil.
Had some dealings like this with a Goodyear place saying the battery was low. My sister said replace it. They broke a piece of metal off the car. Tried calling around places to find replacement part, no luck. Manager said he would drive himself to pick up part, never happened. He said they would pay for rental. Took several days to get part and fix it. I was told over the phone higher ups weren't going to pay for rental after they said they would. When I picked it up, employee said she heard what happened and felt it wasn't right since she heard they would pay for it and didn't...so she gave me the keys and said she wasn't charging me for the oil change or battery. Still had to pay for the rental. They tried to tell me the shocks needed replacing too when I had it in for brakes. Car still rides fine.
Dude that mechanic is sooooo pissed when the. Fluids where mixed bruh I hope he is a billionaire mechanic now cause he truly cares
Mechanics do make good money but they dont make the best. Having one billion dollars would take 100 years. No im not joking and thats if they're lucky and get the best salary possible 100 years in a row in a busy location
@@nowasfalsebanned2769 we don’t make as much as people think. I make decent money but it ain’t great 😂
@@nowasfalsebanned2769 mr beast should do something
He's not 100% about the fluids mixing with the coolant, the better coolant is what the manufacture recommends but there is a green one that you can use for all vehicles.
@@nowasfalsebanned2769 I think you meant, 10,000-20,000 years in a row:) lol
“your car seat fluid is rainbow brown, it should be silvery blue” “that would be 400$ on top of your tire fluid”
Don't forget to also change the blinker fluid!
Don't forget the "it smells like burning" line
I lol’d
@@zlac and the muffler bearings
Instructions unclear: wound up with a soggy $400.
this is why I always just find a good mechanic in the area and get all my work done with them
The worst part is these guys are still operating and ripping people off. Makes me angry when I think about the elderly people they scammed who essentially have their vehicle ruined.
Give me $10 and 5 minutes and I'll do your oil change for you with no bullshit and I'll let you watch me do it
ChevyMan1601 it takes longer than 5 minutes for the oil to drain on most cars
takes more than 5 minutes nice try though
Stunna BadAzz
Use a pump to pump it out more quickly
+Bardocks Father so if it isn't bardocks father. ......hardcock
Stunna BadAzz
Or you can just drill a large hole into your oil lines to make the process faster
“So we did your oil change but it turns out you were low on blinker fluid so that total comes out to $219.00...Thank you, see you next time!”
i hope it was synthetic blinker fluid
Eye drops is technically blinker fluid.
@@ItsJustGravy what ?🤦🏾♂️
@@theman2710 blinker fluid is technically eye drops** (Visine?)
Yea I was over charged to they said there was sludge in my engine and I barley had the money to even buy an snack
That one kid is a real one for admitting the truth saying he wasn’t proud of it. Seems like he just needed the job at the time. I hope he’s somewhere better.
please continue to expose EVERY shop u can! GOD bless u
Don't forget the turn signal oil, it's need to be changed every 2 weeks
Are you jus trolling
What do you think!
i think im gonna have to change my oil
+Cristian Lopez and the headlight oil..
and the snake oil...
This is why parents should teach kids how to at least do there own oil...
Changing oil is probably the easiest thing to do on a car. I can do it in around 3 mins. Its amazing that people so heavily rely on cars but don't wanna learn how to do minor repairs
@@x66Hawk66x I said minus the waiting for the oil to drain....the actual work part is around 3 mins maybe 5
Im not saying I fly through oil changes im just saying if you had to it can be done in less than 5 mins or work. Probably around 10 mins for the entire process
Why are we going back and forth about oil change time....none of this matters. The point is an oil change is simple and anyone who owns a car (minus disability) should be at least able to
Change oil
Change tires
Change filters
Change battery
All of those things are so simple a child can do it. I mean you dont HAVE TO but it will save you loads of money over your life
@Q M V I mean all of my grandparents did there own oil until the day they died so 😂😂
Parents should also teach kids the difference between “there” and “their”.
Things have changed a lot in 8 years. Working at valvoline we get paid by the hour and show you the fluids or a slide shows of services you need done and explain it. You can’t just walk in and just say yes to everything for the sake of dramatic development then question it after the services are done. There are cameras everywhere watching you as you work with microphones. There is an average you are expected to sell every month but there is no incentive for doing so. All the prices are set. If you’re going in to pay the least just say to the person you just want the cheapest oil nothing else and they will leave you alone and if they don’t just say it’s too expensive for you and they’ll let you leave. And most of the time if you ask where coupons are we will just help you find it. No one is holding a gun to your head. Stop slandering technicians just like anything else there are good and bad.
I’m so glad I taught myself to do my own mechanic. I don’t really trust car shops out there for this exact reason.
Okay TH-cam, you've wanted me to watch this video for years... I am quarantined so I have no choice now... I hope you are happy
Kendall Marquez lol I’ve watched it 4 times now
Hahahahaha
Wow
I hope your happy because dominos pizza is only 5.99 sizter
Kendall Marquez 😂😂 love this
“Yeah, looks like your blinker fluid needs changed”
lmaooo....."Looks like the windshield wipers' fluid needs to be changed"
I have sold out of Johnson rods
TheChangospace navigation and speakers need to be changed, 50$
Or the good quality version for 700$
@@Kayshots Your car has a scratch in it, a whole factory quality paint job is needed.
Almost Here looks like your piston return springs are going bad
I am lucky to have a local mechanic I can trust. He helps identify issues with my car (real issues) and even does free diagnostics.
Took my truck to a jiffy lube . They told me that my diff fluid was horrible. I'm actually a retired ase master tech. I took my truck home , pulled the diff cover and the fluid was perfect but I serviced it anyway. I went to a different jiffy the next time, they again said that my diff fluid was horrible. I told them about the first time. The guy said , "well see, it dark and hard to see under there.". After changing my own oil a few times I went to a 3rd different jiffy in a different town. Same exact deal . When I told the 3rd guy the story he got indignant and said he didn't like being called a liar. I said ,well I don't like being lied to either. Needless to say I avoid jiffy at all costs now.
i neither own a car nor live in Canada. why was this recommended to me and more importantly why did i watch it all the way through?
Same haha
But did you learn something? Don’t trust those quick lube places.
same... but i sent this vid to my dad and now hes all serious watching the video lol..
everyone watches shows from other countries, especially that type of detective-style show, no matter the subject
U want likes?
Im surprised they didnt tell them that all 4 tires needed the air replaced 😂😂😂😂😂
For a great deal of just $100 a tire! We’ll even throw in some free tire valve stem caps! Plus $50 per square inch of compressed air, because compressed air is really hard to come by these days. Also, your windshield washer fluid is blue, when it should be rose gold. It smells really burnt too.
Cody Waters LOL
😂😂😂😂😂😂😂
Actualy they did hiden camera show here ofering people Alpes mountin air for 5 bucks per tire. You would be suprise how many drivers went for it as aparantley u save fuel and gain speed with mountin air as it has les density lol.
Stacey Otey $10 bucks for air fill up for each tire
Actually, this kind of things are pretty common in Japan too thoguh most customers don't know. So, basically, I usually does most maintenance by myself. But, I have to ask some shops to do legal vehicle inspection once in 2 years in Japan though we can do it by ourselves though it is not really feasible for those who have a job. Only in such cases, I need to argue with the shop mechanics or sales persons not to do anything unnecessary things to pass the legal vehicle inspection. It is really troublesome... Also, in the cases in the video, the shop charged several hundred dollers but in Japan such shops charges several thousand dollors. I also used to live in the US before but number of such shops are fewer than those in Japan as long as I know...
There are thousands of huge companies doing this. local big dealership sold us a car that we found out after had been in 3 accidents.
3,000 dislikes are oil change employees
WeLikeBread now 4,000
newfiesig, exactly! They think they're disliking what's been presented on the video. Of course, who wouldn't? Not how its been presented.
HAHAH ... I like that ..
(They dislike the scam and therefore dislike the video)
WeLikeBread 😂 😂
newfiesig they must feel like they're in a pretty bad world where 70k people like scams!
If a person breaks into my home and steals $200, that person will go to jail. The same should happen here.
Except they dont break into your property and take your money forcefully and against you will..
In my neighborhood they get shot.
Learn everything by yourself first
@@GospelOfTimothy lol sounds like you need to move. I used to work for Jiffy Lube and I'm an honest guy and a people person. Got fired for not averaging $75 a car. Companies like this are scum
Agreed
This one is 100 legit, im not even a bot saved my life when i already finished editing thumbs up!
In Europe you get a bill on which they need to wright down the date, the type of car, platenumber, and how much km. the work has been done, and even the mecanic has to sign his name under the bill, so they never can say they didn´t work at yr car.
Glad my mechanic is a homie
I've known my mechanic since 1985. We met at a church we both attended. He always charges me the same price for any auto replacement parts that he pays; unlike most mechanics that pay one price & they charge you a higher price. Great guy, and thank God he survived lymphoma (three years already since his last visit).
Of course technicians will charge you more for the parts they replace. It's how they make a profit. Granted, if they're gouging you by charging too much for the parts, that's another thing. The reason your technician isn't charging you more for parts is because you know him personally, which gives you a discount.
Nothing wrong with making a profit on parts and labor as long as the work is done properly and the prices are within reason.
They are supposed to be purchasing parts at a mechanics price which is 8 to 10 percent cheaper than retail. Then the mechanic is supposed to charge the customer the retail price. That is the only legal and honest way it is done. It is pretty much a set rate. My best friend owns his own mechanics business. that's how I know how it is supposed to work.
Supposed to? Like by contract? I think they can charge anything they want. I doubt very much there is a law to that effect, and I doubt the wholesaler cares what they sell the parts for. You get happier clients if you charge list, maybe, but I don't think there is a requirement.
Glad my mechanic is me. Lol
"Years of ripping people off ended in a battle of wages"
So basically everyone was ok with this as long as they're getting paid, no surprise here.
Try and place yourself in their position. Like the man said, yes it was hard for him to rip people off, but it was harder for him to say no to 100k/year with a high school education.
Nah no excuse, better to have a clear conscience and poor than be a con man and rich. Reason being is you will pay for it ultimately. Not to say you can't have a good size check and do the right thing.
on the real though no way he was making 6 figures changing oil or even gouging oil change up sales. thats 48.00 per hour working 40 hours per week year around.
This is what happens when staff work on commission instead of giving them a decent wage to begin with
That's no excuse. The 8th Commandment is Thou Shalt Not Steal.
Thank you for the heads up 😊
I like how they called them "some gearhead" and then got help from mechanics. CBC always looking down at the common man.
Not a single time did an oil drain pan go under any of those cars.
Power Out. That was the trusted person making sure nothing was wrong with the cars before the experiment.
"I heard you guys have it for 20 bucks"
"Ummm, depending the oil you run"
Ok bye.
I want slippery oil.
I'll take the $20 oil, then.
I don't get it. Different oil = different price, so he actually has a point doesn't he?
@@DerAlphaJoker different oil has different qualities and properties so it costs more, the more stronger and thicker the oil usually is unless it's 0 weight oil. They don't get it so "grog mad! I don't understand!! Ooga ooga"
ダイバーひどい he has no idea what he’s talking about, it has nothing to do with the weight, in fact diesel oil can be 10w-50 yet still cost way less than 0w20, and it depends on the brand too. You can get a supertech 5w30 full synthetic API certified for $13.97, Castro on the other hand with the exact same certification costs $22.38. Castro claims it has better additive package but I personally put in my own additive so I don’t care who makes it as long as it is 5w30 and API certified.
They say they check the air pressure on all tires including the spare. The car I drive, the spare tire is upside down in the spare tire compartment and must be removed to check the air pressure. I put a small pencil mark on the tire that lined up with a small pencil mark on the side of the tire compartment to see if they had checked the spare tire. When I checked the spare tire after a service, the pencil marks were still perfectly lined up which means they did not check the air pressure in the spare tire.
Would have been interesting what they do if a customer declines the extra unnecessary procedures. Do they even do the oil change?
Did you search for this video?: no
Did you watch it all?: yes
no but I just had my oil changed 5 hours ago
VoxelSniper i actually did ) after hvac frauds videos )
Nope, i watched 30 secs, saw ur comment and stopped watching, ur wrong
No I did not because like most American shows it fails to get to the meat of the matter and instead shows you the same thing over and over and over and over until your mind is mush! 9 minutes in and the actual reason for watching is still not delivered.
Should’ve sent in the mechanic who filled everything up
The air in your tires looks dirty and smells burnt. You should do a 4 tire air flush and fill real soon!
Kyle Matthews lol
Oh no I have never checked how clean my tire air is how do you check that
Random,Work,&Video Games stick a knife in all 4 tires if black air comes out it needs changed... XD
That'll be $89.99
Welll, while your at it let us change your muffler barrings and your turn signal fluid. Oh that would be 99.58.
I know a place like that and I be willing to point it out.
This is why I do all my own servicing, I have been ripped off in the past too, A dealership once told me I needed a turbo replaced and new front brakes, I bought the turbo on Amazon installed it myself only to find that the existing turbo was fine, the hose had came off causing no power, The brake shoes too we’re still good for about another two years.
They should have sent the same car back the next day with a new actor and see what they would have said
BASKETBALLMAN cars VINs are saved in the system
+BASKETBALLMAN - Great idea!
+Alan Arjona - "cars VINs are saved in the system"
I'd say, first just try it and see what happens. If they call you out on it, you could say oh, I'm sorry, my wife must have brought it in yesterday and didn't tell me. Otherwise, they might sometimes fall for it.
Alternately, it's a longshot, but perhaps the individual records are not shared between the multiple (12?) locations, at least not immediately. You could take the same car around to multiple locations over a few days.
i work for take 5 oil change and vehicles are put in the pc by vins. i work in ohio but if wanted i could see service done on same car in any other state
BASKETBALLMAN aqaqqqqqqqqqqqaqqqqqqA
"Oil change technician" is the funniest thing ive heard this year. "What is my purpose?" You pass the butter.
Lol I think the correct job title is dipstick puller.
@@samuelflabra7326 as a western European mechanic i cant imagine you want some uneducated person around just to change oil. Its crazy
Lol, it sounds bizzare.
@@melvinjansen2338 Yeah I live in Florida and I agree. I just change my own oil and filters.
it's ' you pass the butter'
My local mechanic is very popular because him and his sons are honest and fair on prices. Because they are so busy I get my oil changed at an oil change shop. They always recommend another $200 to $400 of needed repairs which used to freak me out,but never had the work done. When I asked my guy about the repairs he just rolled his eyes
Some shops vacuum out the old oil instead of properly draining it. It's faster, but never gets the sludge out.
Hidden camera specialist that guy would be a scary friend to have
@Lzb Lmvm Yo you hop in the bath and I'll hand you the toaster ok buddy?
only if you are doing something wrong, only unethical people would be afraid of that
I'm dead hahaha
Lzb Lmvm ...
lol
those guys should be drinking brake fluid, not "replacing" it
Savage...
OOOOOOOOOOooooooh
i lol'd kek
Lmao
But then again they were only doing what they were told
Well done‼️⭕
Super efforts 💯
Can we talk about how poor the censorship for the former employees was😂
I have no idea who they are. 🤔
Alex Collazo if the ceo where to have saw this video, he/she would have easily recognized the em
Carson Brown I think it was more-so to not discredit their current businesses based off them doing shady work in the past.
I'm so hungover
Some clowns that quit their minimum wage job hoping to cash in on TH-cam fame.