What Dollar General Doesn’t Want You To Know
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- เผยแพร่เมื่อ 28 พ.ค. 2024
- Dollar General is stealing from their customers. It’s a major scam that’s siphoning hundreds of millions of dollars from the poorest people in America. We dug into it.
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Please direct ALL your anger towards the executives making the decisions. The local level employees are NOT to blame, they're just as much victims as you and are underpaid and overworked and used as a shield for taking the blame.
They still willingly participate in what they know is happening.
There is a dude named no dangles that keeps having my response to him deleted. He can't handle the truth apparently.
JG Wentworth has started reporting my comments too. He thinks he knows how to debate and is smarter than everyone else.
grayrecluse is another one that can't handle the truth and repeatedly reports my comments.
That's called censoring free speech.
@@sickandtiredofbeingsickand Sometimes yes, but sometimes there are no other options, or it might be the better of the bad ones.
Exactly
Getting angry at an employee about prices is like getting angry at a dog for walking on four legs
@@jasonellis2546 And in other places the only option is selling crack on a corner, but those kids are not given a pass. And a corner slinger makes about... minimum wage as well.
"Corporations are people," until it's time for accountability.
$1 MILLION is nothing when they take in $ Billions
without corporations there wouldn't be much work out there
Welfare for Corporations - Good.
Welfare for People - Bad.
@@user-fl1pc7zu7f without corporations you would still have jobs but your employer wouldn't be some corpo exec, small businesses would flourish and you would deal directly with your employer instead of some rep that doesn't care.
I agree with the concept that businesses themselves are people for the purposes of exercising rights. But I also completely agree that when the business knowingly breaks the law... the Owner or Owners or Board of Trustee's gets prosecuted and goes to jail for any convictions of crime against the company. I hate fines... they never work and only create "rent seeking" mentalities in bureaucrats.
I know multiple people who have worked at and managed a Dollar General store. They attribute it to borderline slave labor. The amount of responsibility they put on each person is ridiculous. They are so overworked and it's usually only 1 or 2 people and they are always stocking as fast as they can while running back and forth to the register. It's sick.
Yelp absolutely right because I've been one of those employees back in the day they will over work you and under pay you.
So true was out in oregan one day in general store cashier in back warehouse no one attend me seemed liked no one there,now i know why
I wouldn't ever work for those theives.!! We're hard working ppl & matter of fact, I'm now not shopping there anymore. It's true that the employees R short handed & need help. The employees R stressed & there were times I would look for product in box's sitting on the cart. I'm done.
@@user-lx3cq7wj3w Yelp that's because when there isn't any costumers in the store they have you stocking the shelves they are always running back and forth all day long.
@@janethompson2305That was the first thing I said when I saw those boxes in aisles 😂😂😂
I work as a merchandising specialist and often have to go to DGs to set their planograms and change out labels because they won't employ enough people to do it. Prices have gone up by 2 dollars all across the store in the last year or so, which is infuriating to see the evidence of while I'm changing out the stickers. They never have more than one employee at any given time aside from the manager and there are ALWAYS pallets of merchandise on the salesfloor that no one has time to put away. Customers regularly wait at the registers for so long they start yelling for service. It's honestly turning into a dystopian nightmare. DG is a disgusting company and they need to be held accountable for their crimes way beyond a fine.
As a former DG manager I can confirm everything in this video. I was not even allowed enough payroll budget to keep ONE person in the store for the time that the store was open. The store was open 15 hours per day. my budget allowed for 10 hours of coverage. Despicable company.
Don't you love how they expect managers to work 6 days to cut down payroll since managers are salary and other employees are hourly?
Also a former DG manager. The worst company I have ever worked for.
I used to be a keyholder at a DG in NJ. It was crashing and burning quickly. They fired almost all of us...
I think the former store manager unalived himself over it all... It was definitely implied that he unalived himself by his relatives online when I decided to look him up a year later, and it would have been shortly after the great purge.
If we'd just had one extra person on shift, we probably could have sorted it in a reasonable amount of time. Instead, we all got blamed for slowly falling apart under the stress and dismissed.
They still do this
All facts
“Who has the time to complain over a quarter? Well I do.”
Absolutely badass.
absolute pettiness and needs to get help
@@user-fl1pc7zu7f You've obviously never been poor. If you had, you would understand.
You need to seek help for your fetishization of corporate boot-licking@@user-fl1pc7zu7f
Absolutely, even if it's just a penny!! Otherwise, that's how they get over on you.
Exactly, quarters add up!
I think we are too obsessed about the dollar/economy crashing. In the right sense, the economy never crashes. It just undergoes cycles, and almost always recovers. So I really don't care what the predictions are. I just want to grow my portfolio. I read that people are pulling in massive profits despite the downturn. Any tips on how they do it?
I think it's the professionals and those who use their services that are really pulling in the big money right now. There are really advisors that can help you achieve very consistent growth. I have a friend who pulled in more than $194k profit within three months. So you just have to make some research and get one who fits your fin-goal.
The market will always recover. The goal is to find quality stocks with long term potential. It's hard for the average Joe to do this, because it involves following a lot of industry news, following up with earnings, etc. It's easier to invest through an advisor who knows how stuff works, and make rocket returns.
Investing in quality stocks with long-term potential is a good strategy, but it can be challenging for the average person to do this on their own. Keeping up with industry news and earnings can be time-consuming and difficult. That's why it's easier to work with an advisor who can help you make informed decisions and potentially achieve high returns.
@@LucasBenjamin-hv7sk Please pardon me, who guides you on the process of it all?
Finding financial advisors like Sharon Ann Meny who can assist you shape your portfolio would be a very creative option. There will be difficult times ahead, and prudent personal money management will be essential to navigating them.
In MA, if a store's pricing at the register is different from the shelf and/or advertising, by law, they have to charge you the lowest price. If it becomes a pattern like in this lady's case with the cat litter, they have to give you the item for free, and in most instances you get your entire bill paid by the store.
I went to a General Dollar and my friend's son saw an American flag he wanted. The box holding the flags stated they were made in the USA. He was 6 years old then and noticed that the price tag was falling off the stick and he thought it was just an inked price at first, but looked again. It said "Made in China" on the stick under the "Made in the USA" sticker. He got mad and went up to the clerk and let her know how he felt. I think she was amazed how young he was and offered it for a discount. "Nope. I don't want it now." and put it down and walked out the store.
What does this have to do with the above comment?
Good question.
@@joeyree22
They don’t care if one person gets free cat litter if 10,000 people aren’t arguing over a quarter
In MA, people CARE and will seek out the free litter. So, they would lose 10,000 car litter packages here if they don't fix the prices. @@jessfritzges7394
It's funny, if I steal from a company, it's a "police matter." If a company steals from me, it's a "civil matter."
Edit: for those in the comments, I don't steal, and don't condone theft, as a thief is one of the lowest forms of scumbags that walk the planet imo. I'm just pointing out the bs of the "just-us," system.
So true and Wallmart also does it
Very astute.
Even though "corporations are people" ....
Exactly
@@sd8023 Items were supposed to be half off the day after Christmas at Wal-Mart I paid for a few items at the self-check out & they rang up FULL PRICE! My mom works at the store & I had her take every item back for me the following day that didn't ring up half price! Then the next day my mom said the item did ring up half price. SHOULD HAVE BEEN LOWERED THE DAY I BOUGHT IT!!!!!!!!!!!
This DG cashier quit before ringing me up. I said "who else is here?" She said "you" and walked out😂
OMG that’s so funny.
Walk out too
Damn I wonder what kind of person you are to where you were the final straw for them to finally quit
Right!
@@christinabradshaw7079m
I work for DG for about a year. I said to my manager “DG won’t be around long she asked why? I told her that as soon as they use up all the locals as employees they will have to raise wages to get anyone to work in their stores.
It was a Sunday morning and my manager told me that I was expected to finish stocking the store, which was impossible. I walk out and said I quit. Monday morning I got a call from HR with the district manager telling me I was fired. I had quit before I was fired.
They would leave only one person in the store for $10 an hour. They expected us to be cashier plus stock.
I know the reason I was fired was because I mentioned to the manager that someday a union will be organized to protect the workers.
Well, I live in a suburb of Pittsburgh Pa. Within a radius there are 5 miles or so, 2 in westmoreland and 2 in Allegheny county. Sooner or later if my perdition comes true there’ll not be any DG’s!!!!
Staff who can prove they have to constantly fix prices manually that don't match in system what shelf sign says should take that documentation and make a class action suit for hostile work environment since the company is intentionally creating this nonsense and impacting their health and mental well being!!
It's also dangerous all the boxes and pallets in the aisles!!!
Hope you claimed unemployment
Same thing happened to me at Wendy’s in Monteagle, TN. : went through the drive-through, where the board says a sour cream and chives potato is $2.79. When I got to the window to pay and got my receipt they had charged me $3.59. I brought it to the attention of the manager who promptly told me there was nothing he could do about it. He could not refund me the difference. The price in the computer is the price no matter what the sign says, that’s what he told me. Unbelievable! I went by there two weeks later and the price still says $2.79 on the sign. Beware, it’s probably happening in a lot of places.
I’m pretty sure Wendy’s is doing flex pricing now so food is more expensive during certain times of day. I guess their computer automatically updates according to time of day so there is nothing they can do. That is corporates decision not the managers.
Microwave bake potatoes are tasty compared to $3.59!
My mother worked at Dollar General for many years. She broke her leg at work and wouldn't let her take time off to heal. They wouldn't even let her sit down because of a no sitting policy. Evil company.
Sounds like your mother had a lawsuit (maybe still does) on her hands. If she had a doctor's note saying she's to be allowed to sit, they're not legally allowed to go against that.
@@KVixen she had a doctor's note and all they did was give her 2 extra 15 minute breaks that she had to clock out for. I told her to sue but she was terrified of losing her job and being stuck with legal fees.
I don't believe you.
Sounds right
The problem is capitalism.
I was in a dollar general in Illinois last January & it was cold in the store. I asked the employee who was wearing a winter coat if the furnace was broken. She told me that it wasn't broken & that they controlled the thermostat from Texas! Unbelievable! This made me never come back. Why would you treat your employees like animals? Corporate greed?
Same here. There is one in my city I won’t go to because it’s so cold.
Lowe's does this too. Managers can override it if they want, but it eats into profits, and bonus money so most don't.
Same with Walmart
Walmart is the same way. I worked at walmart for 3 years at night - this was from 2010-2013 so they were still open 24/7. At 10PM they turn the heat and a/c off.
@@In_Need_of_a_Savior LOL I'm gonna borrow that!
I started noticing the same thing around the same time. I was in Kentucky. I stopped shopping there then, but recently I needed chicken nuggets and I noticed that they have smaller sizes than Walmart and are equal in price or $1 less for up to 30% less product. It's a store I won't ever go to again. The understaffing is abusive and should be stopped.
They are doing this here in my town & everywhere. The shelf price is one amount & when you check out the items rings up for an additional $3.00. They take advantage of the people & need to be shut down or change their stealing ways.
I worked at Dollar General for almost 3 years .
The reason why this happens is because they have someone at the corporate office that changes prices via computer for every store they own .
They send new pricing tags to the stores , but the employees can not keep up with the price changes .
As often as they change some prices ,, they would need a full time employee at each store just doing price changes .
I live in the sticks , 20 miles to the nearest city .
There are 3 DG's between me and any city that I go to .
All are understaffed, all are a mess , all have wrong pricing , All would be fined heavily if the fire marshal would bust them over the Americans With Disabilities Act because of how cluttered the aisles are .
I'm a former employee of 5 years and your correct about everthing you said
Exactly this. Some people are commenting and blaming the employees as well as the corporate higher ups. Guarantee they've never worked retail for very long 😂
@@Joshua-ze6hdWell, that's assuming it's intentional. If it's 100% the case that they're just too understaffed, they still have a legal obligation to satisfy and have been negligent in doing so. The obvious answer would be to hire more help. Even if that help is there for just a couple days a week and literally all they do is make sure price tags stay updated. Alternatively, 1 store I worked at a couple years ago said that they were considering digital price tags which could be updated with a computer rather than having to do everything by hand.
@@Joshua-ze6hdI agree, I add as I shop and check my receipts. If it’s off, I bring it up on the spot . I’ve had to do this with Walmart, target as well as Publix …
You are absolutely right. I'm glad you spoke up on the shortage of employees to change price tags.
Never mess with a lady’s kittie litter. This was your first mistake
At least it wasn't used.
Never mess with a Cat 🐈 Lady 👩! She has no husband, no children, no boyfriends and no dog to play with. She has endless time on her hands to fight the injustice of being overcharged by $1.
Heroin dealers gave their customers a taste at a low price in the 1970s.
*kitty litter
Thank you, I needed a laugh today.
I have gone into numerous Dollar Generals and have noticed some products experations have been well past their dates. I asked a worker what they did with these products that are past their due dates, she said they just throw them away. I went back to the same store a few days later and same products are still on the shelves with past expiration dates. These peolple don't care. The stores are short handed and merchandise is in the middle of corridoors because they don't hve time to offload to shelves. I have also noticed that when the prices don't match between product and cash register, they will not honor the tag on the shelf.
"who has the time?" "I DO." awesome ending statement
I love how this lady used her Karen energy for good. "Who has time to write a letter over 25 cents? I DO" 😂 fucking legendary
Exactly! It's not that deep but okKaren😂
No. It's just normal person energy.
@@robertbruce700exactly! people throw that around now. so stupid.
@@robertbruce700 lol someone just identified themselves as a Karen. And I wasn't saying it as a bad thing calm down
@@robertbruce700exactly! I feel like it has nothing to do with that it’s the principle. And people should want to pay better attention to stuff like this. I’m glad she took it this far fr. Awareness.
I've dealt with this situation with Dollar General stores. I am very budget-conscious so if the sign says one thing, that's what I am going to pay before I leave the store. I've had to fight against false advertisement but I win!
I also noticed, just as they do with fast food restaurants, that they stick A LOT of these dollar stores in A LOT of African-American communities. The one that I frequented to get snacks for my clients, and at the time reasonably priced PPE, was absolutely filthy!! I left a review and was SHOCKED when I received a call. I'm in Ohio, so maybe this call came as a result of the suit that I was unaware of. I stayed on top of the situation with this district manager until changes were made with this store.
I remember the day that I walked in the store and could literally smell the cleaner that had been used in the store.
I was just thinking a couple weeks ago that I need to contact this district manager because the store is starting to fall by the wayside again. SMH! I have better things that I need to do with my time, and should not have to continue to fight this battle. However, the condition of the store is so much better than it used to be, and it opens on time now.
They're in every community. I live rural and there are maybe two gas stations in a 3 HR radius. Now there are like four dollar generals. I see them EVERYWHERE in rural areas. Taking advantage of the poor here.
But ultimately my community is responsible for where they shop.
Another thing that ticks me off is if you make mistake and don't scan an item at Wal-Mart you risk getting a misdemeanor but if a cashier does the same thing nothing happens to anyone. They are forcing us to do a cashiers job with the added expense of potentially breaking the law.
Yea, a mistake.... sure
At this point, they shouldn't just be fined -- they should lose their business license.
Agreed
In Canada, if there are a price difference between a bill and a displayed price, the lowest price is charge plus a 10$ or 5% rebate. The rules must be displayed ta each check out stop or a huge fine is given. Having this law cost nothing and help little people.
@@pierregravel-primeau702
Canada seems to actually care about it's citizens, to a degree.
On this side of the border, we're viewed as money piñatas.
Andinewtonian right
Exactly, just like driving..if any business accumulates x amount of points by habitually violating a law you lose your driving privileges..if you behave and wait a year etc allow them to get a restricted license for a set probationary period.
I worked for Dollar General for a little over 5 years and it was hands down the worst job and the absolute worst company I’ve ever worked for. I do encourage everyone to simply not shop at the store, but if you have to please remember to direct your anger towards the corporation and not the employees working at your specific location.
Every single store is understaffed. Underpaid. They throw an insane amount of work at whoever does show up. I was routinely working open to close shifts with no days off, basically not stoping to eat. Never had any help. My district supervisor was an absolute asshole who would lie about needing “just one more week” of extra work and they’d get proper help but it never came. I got so fed up I told him that at some point responsibility falls up the chain of command not down. Since they didn’t have a store manager or assistant manager he needed to show up to fill in shifts and was told (and I quote) “he doesn’t run cash registers” and I’d just have to deal with it.
A month later they fired me. Which as the absolute best thing that could have happened. I was so depressed working for that company that I honestly had suicidal thoughts. Not only do they need to be investigated for this pricing issue but the way they treat their employees absolutely needs to be addressed. Personally, I hope the whole chain goes bankrupt and closes.
Wow. Sounds like Amazon!
As an ex general manager for dollar tree... I appreciate this 😁
Dang that's a lot of likes! I didn't get to say my piece! Shooo.. this person knows.. lmk I'll tell all secrets jack 🤝🤷🏼♀️🤣🤣🤣🤣🤣
I have seen what the employees go through. Most times one employee working the whole store putting up stock and running the register. Unbelievable how their employees are treated.
The few times I've entered a store it's been a shitshow with high prices - now they have pop shelf along with dollar tree - all horrible goods for the most part
That sounds awful. Really important point to remember the employees are the scapegoats for the people with the real power. Thx for sharing that. Very happy to hear it’s not part of your experience anymore!
A) they have no idea what they have in inventory
B) they are horrible to their employees
C) i think getting a part time job there and just robbing the place blind is a community service at this point.
I used to work at dollar general for a pretty long time. Employees are the ones that change the price labels. So if you go in and buy something, then get to the counter and they say it's a different price, then they just never put the new prices up, even though the system acknowledges the new price. Also, all the dollar general stores make over 8 billion in a week. That's just one week. My manager showed me the sales chart for the entire country and that's what it was at that time. It's probably more now. Dollar generals prices aren't a deal. It's convenient, that's it. A bag of Doritos at dollar general is $3.95 or 2 for $6. If you go to your local grocery store, that same bag of Doritos is probably $3.55 or $3.65. That's just one example of many.
Dollar general is the only "dollar store" where nothing is a dollar
Sure it's a dollar.... 5 dollar...10 dollar....
It's not a dollar store. Never have they suggested this.
"Family Dollar" as well...
Even "Dollar Tree"... which was exclusively a "one dollar or less" store, has raised their prices to $1.25 or less.
@@JudeeV1it never was.
Thank Joe Biden for high prices
Wal-Mart has been doing this for years. They move in a community and lower their prices until the locals or other businesses are drove out the they raise their prices
I was just about to call Walmart out as well...
Notice now that they don’t have any real competition, they aren’t in any hurry to go back to 24hr stores. They don’t have to.
Dollar general built a bunch of stores in my county AFTER all the other businesses were gone in those areas they are filling a great need. I think this mess has been cleaned up as they are able to hire enough help and inflation is just bad, not crazy like a couple years ago.
Walmarts are closer to a traditional storefront than these dollar stores. They require a large amount of people to be sustainable. Meanwhile these dollar stores can stick their roots in the smallest of places.
not the same thing Dollar General is doing. Walmart honors the prices on the shelf. As far as them 'moving into neighborhoods and driving out the competition' --- that's their business strategy. You want to compete with Walmart- offer better value, sell better stuff, provide better service. Trust me- there are better stores than Walmart.
As a Dollar General employee, I can confirm that in my store at least, because of a very strict regional manager who is apparently watching everything on the security cameras, cashiers can't change anything on their own, and have to call in the manager, or at least a keyholder, to do everything. It's literally blocked on the register, and even the keyholders are warned they'll get in trouble if they leave it turned.
I was the assistant manager but being there by myself…who was I managing lol? I didn’t even get my lunch I still had to ring up people…disgraceful
Walmart also needs to be added to this lawsuit. Literally every time I go into Walmart there is an issue with the shelf price and the scanned price
Walmart is the reason DG exists. Before Walmart Main Street was full of retail stores.
Yes - You've got to watch prices at Walmart. I picked up some corn beef that was on sale. When I got home I noticed the poundage on the original sticker was less than the updated sale priced sticker. Yes it was on sale but the new packaging showed a heavier weight.
Walmart gets around the shelf price discrepancy issue by simply not having shelf prices on the shelves. I kid you not. Look around and you'll see plenty of missing shelf tags. Whenever I don't see a shelf tag I simply skip over that item and buy it somewhere else.
@@joewoodchuck3824 that's a very good observation. Maybe that would explain why they stock items in spaces on the shelves where they don't belong. Then when you try and dispute the price, they look at the shelf tag and tell you it's for a different item. However, they never create a shelf tag for the correct item.
Walmart also takes out life insurance policies on its employees and the employees don’t even know it
The fact that they still pay $7.25 hrly is disturbing and people still will work there
The sad reality is that some people will do it out of necessity.......
When I worked for fedex I was constantly delivering to dollar general and I was shocked at the wages they work for. The managers and employees both make under $10 an hour.
You know the saying: "Life is hard; It's even harder when you're stupid." Some people don't have that kind of skills, they will take work for whatever pay.
They work there because they can walk to work. Not everyone has a car or the money to put gas in a car if they did have one.
As a packaging designer for products that have been sold to dollar stores before, I can say that dollar stores also make a lot of their profit from built-in shrinkflation for many products. The company I was working for at the time was told that to sell our products at the dollar stores, we needed to cut the size of the products by 40% to 50% so that the cost to the consumer could be cut by 10% to 20% compared to other retail stores. Notice the gap in product size difference to savings passed on to the consumer...
Dollar stores rely on several strategies: being the only option, convenience (when other options are around), and consumers not having the purchasing power to buy the more cost-effective alternatives when other options are available.
And only a $1 million lawsuit was filed? They don’t care about that million dollars they’re making way more on their deception. This does nothing to deter or stop them.
It actually does it helps the lawyer & dollar general so that those same people can sue them again & keeps them out of jail
Reminds me of big pharma💩
Yes, they made that back and then some in one day. Every company has a "bad day " in the books.
What about cable and cell phone companies those people tell you one thing and absolutely Jack the price up... Everything is a scam in the United States and the world, it needs to be stopped!
EXACTLY!!!!!!!! They are the WORSE BLATANT Scammers of all time. This goes back years. They are such thieves they even had to change the name from Cablevision to Optimum because they wanted people to suddenly forget they were thieves. Like, nope. You're STILL a thief trying to beg and come to MY home to subscribe to then lie and try to take my money. Lol. First of all, I DON'T NEED Cable or Internet ANYWAYS! Back in the day TV was FREE! What tf I look like paying for something now that used to be free. If it cost me money then I don't need it. End of story. Go away Goblin.
Exactly!^ Verizon, Att, and TMobile all three have done this to me!
I use Spectrum... when I got the internet it was $30... now, it's $100 a month???
@@GlobalFreeLiving - Same here, only fortunately, it only went up to the $80s monthly… but still that’s a lot when you’re on a limited budget of Social Security, that’s already losing the battle of making ends meet.
Then Spectrum says they’re changing something again, and will send me the stuff needed for the changes, and I will have to do all the work on my end… knowing this all probably also means an increase in monthly payments… so… I didn’t go along with that and now I sit with no WiFi. 🫤
Absolutely true. My wife and I just reviewed our I-phone and internet bill. One year ago it was 55.00 a month. Today the same services it's 140.00 a month? Deception at it's finest. The problem with these retailers is, they ALL do it!!!
If you steal you go to jail. If a corporation steals not only does it not go to jail but the people behind it don't go to jail and the company simply pays a fine that is already factored into the cost of doing business.
Not in a blue state, they let you steal all you want
And if you squeal, it's anti-trust.
put the employees in jail then for not putting the new prices on the shelf!
Punishable by a fine means legal for a price - i.e. legal for the rich, crime for the poor.
@@SgtJoeSmithSure. At that point you should also put the customer in jail for not recognizing the rip!
The whole country is doing this! Especially Walmart and gas stations.
there is a local Dollar General thats a literal fire trap almost every aisle is blocked with carts of boxes waiting to be put on shelves
My friend worked 15 years at Dollar General. She made one mistake when handling the cash register, (she accidentally was missing 20 dollars,) and they fired her on the spot. She offered to give them 20 dollars. They refused. That was the only mistake she ever made in 15 years. Because they did that to my friend, I refuse to shop there. 😤
I hope she took them to the cleaners in labour court!
For a manager, $20 is a suspiciously round number, typically when mistakes are made it doesn't end in 00.s and isn't $20. You give back a dollar or two too much, or come up short a few cents due to giving too many dimes or nickles. You don't accidentally give someone $20 too much in change, and if you are making that kind of mistake, the cash register isn't the place for you.
It is always the first time or only time
@@pdsmith11803-- 😒 I'm a cashier at a LARGE blue & red hardware store.. sometimes, bills stick together.. 🤷🏼♀️ mistakes happen, we're all human.😊
My guess is brand new bills, they stick together. I've seen it happen, you have to be very careful when giving change back. 😮
Well, after reading this I choose to no longer give them my business. Thank you for enlightening me and I will be sharing this info with my family and friends. This is shameful!
I will continue to shop there but will pay attention as I should have been doing anyway. There is a national chain tire store in my small town who has good to fair prices on tires and alignments, now their corporate operation is a real bunch of crooks. I am a retired automotive technician so I know what I am looking at on the bill. The guys in the store know I do too. So when I point out the automatic add ons corporate has built into the system that don’t even apply to my truck like $40 to recalibrate the tire pressure sensors (you can not calibrate this system, period) and or new rubber valve stems (my truck does not have rubber valve stems stems) they just just remove them from my bill. I’m happy and the guy at check out is happy to do it.
Me too, no more shopping there
Eyes will be wide open
moving forward. Thank you.!
You are easily controlled, huh?
You're paying for convenience..
As a ex CEO of dollar general store I can say we did this because most people don't really see what the register is charging. We stole billions off poor customers.
Why the hell are you lying? Lol
@@Magdalena287 about?
@@Dwaynelrs.x being a ceo
@@Magdalena287 your hot
Dollar Generals are so freaking expensive.
I'm glad this is being exposed. It's not limited to Dollar General. I have been trying to expose WalMart for a couple of years for doing it too. I started taking pictures of every item I take off the shelf and make sure everything gets rung up at that price at the register. The number of "oversights" will blow your mind.
How hard is it to keep track of what you buy on a calculator then compare prices at the end?
@@krazykuz13cmc seriously? We should be auditing businesses instead of them not committing fraud?
I take pictures too because it's been a regular issue at Walmart. These stores count on people not checking their receipts
@@krazykuz13cmc if that works for you, that's great. Photo evidence works well for me, especially when the manager wants to argue with me at the register that I must have been looking at another item instead.
@@krazykuz13cmc A calculator will tell you there is a discrepancy. A photograph will show which specific products have a price difference.
I will not shop at Dollar General again. This is one way to correct their problem. Once they see their sale going down they will correct the problem or they will close down. It's up to us the consumer to stop it.
And where will you get your groceries if EVERYONE closes down near your location? Some people just think life will fix itself when they fuck it up. Good luck.
@ashjones7576 Not sure what your point is. Consumers vote with their dollars. If I don't shop at Dollar General, then I'll shop somewhere else that treats me better.
Or if you see a void in a market, that may be a good opportunity to start a new business. We're not just stuck with one option.
@@ashjones7576 I am surrounded by DG stores. I can count on my hand how many times I've been in one and the amount of dollars I've spent there. If they all closed down near me, everyone would quit being lazy and just make the trip to the nearest grocery store and get stuff for the cheapest price.
but thats not what happens, the corporation goes bankrupt, renames themselves and continues.
they dont make it easy for someone to start a company, and the first year is often a complete loss... you buy all this stuff, but nobody knows. yet.
how many mom and pop stores are around now?
zero. nobody pays more for better treatment of employees. they go to walmart. mostly because other stores dont advertise, and arent 24/7
@@pazsion There are large grocery chains that treat their people better than Dollar General. I've known people who work in the corporate office and have zero respect for that company. It's toxic. (Though some local level management clearly does a better job than others.)
That said, I do have some respect with their attempt to make their stores walkable. It's why they focus on lots of small stores near residential areas rather than mega shopping centers. The problem is in small towns, a lot of mom and pop groceries can't survive the competition. It's not that they take all their sales, but enough it makes it harder for smaller operations to stay open.
Consumers do have some power to fight back, but they have to be motivated.
I just went to Publix this morning just to grab some beef broth. Tag said $3.99 and it rang up for $4.99. Customer support counter gave it to me for free because the tag was wrong. That's how you do it.
Publix is one of the few stores I've frequented that will do that, but you also pay outrageously high prices at Publix compared to its competitors. I mostly go to Publix for BOGO.
Good morning. I went to a gas station near where I worked to get some fruit. The basket that the fruit came in was advertised at .89 for one piece of fruit. I got a banana. I went to check it out. The cashier said that it was 1.01. I asked her" am I paying 11 cents in sales tax? she said the fruit was .99. I said again that the fruit was ADVERTISED at .89. She finally let me have the fruit for .89 plus tax. It was the is story that my wife showed me that clued me in to what business may be doing to undermined its' customers. To the lady that exposed Dollar General, I hope you can read what I am writing, and thank you for being bold enough to expose corruption. Hosea 4:6
My sisters Senior Community has had 3 Dollar General sprout up in the same vicinity within 2 years! 🤬🤬🤬🤬
I have a dollar General probably 3 blocks from my home, and I refuse to step foot into that store after hearing how they treat their employees.
Awesome! People fail to understand the power of the dollar, just imagine how we could crumble their world, by collectively not going to work for one day! The panic that would be set off would be insane! I am wanting to try to organize something of that nature. Strength in numbers. Make members of congress show their corruption. I know I must sound crazy, I am just tired of how our system is failing the many for the few, It seems like we are headed to a dystopian future. I don't have any kids, but I know that isn't a future good for anyone.
There's employees at Dollar General? You wouldn't think so by going in there and seeing all the unopened boxes blocking th isles.
You would help employees more by asking for a manager, and politely detailing your valid points.
And, writing Corporate HQ.
@@MarcPagan it would be a waste of time. The boxes in the aisles and poor treatment of employees is not a bug, it is a feature. It is part of the business plan of Dollar General.
Sadly, I agree with your point. But, complaining to an AG if there's a real crime, like charging more than the price stickered, can't hurt :)@@robkoper841
I've never walked into a Dollar General and said "man that employee is having a great day!"....
No wonder why they're so upset.
Me either
Ikr!!!! Like ummm Ms. Mam!!
Numbers don't add up. You mad cause what???
Now I need 350$ for a full head of braids, with weave!!! 😳
Oh yeah!!!!!
Come to Tuscaloosa AL my man under the 2nd Ave bridge is always vibing
They work them to death.
1 or 2 workers to do cashier and stocking. Sometimes there are workers who don't get enough hours or pay to stay there.
Walgreens did (and continues to do) the same thing. They were sued for it, but only got the corporate equivalent of a slap on the wrist... our laws are so broken that this is just the cost of doing business to them.
Dollar tree has the correct prices. I went to Dollar General once and found their prices are HIGH!! Nothing like Family Dollar. The prices are just as high as a regular convenient store. Example: A bottle of soda is $1.25 at Dollar Tree. It is $2.00 plus at Dollar General. They need to change their name. No difference than a regular Convenience Store..
I used to work at Dollar General. Terrible company. We were constantly understaffed and they made sure no one could work full time hours. Half the equipment in the store was broken and never replaced. The place was always a mess and we couldn't even get a vacuum cleaner for the store. The manager in store was fine but the person above her would constantly change our schedules without telling us. Sometimes our schedules would change in the middle of the night and we would wake up on a day we thought we had off and look at the scheduling app to see we were supposed to work. The self checkout machine was always breaking down. As a cashier I was expected not only to man the cash register alone but also whenever there wasn't actively people checking out I was supposed to go around the store and organize the shelves and somehow keep an eye on the counter at the same tine and of course I'd get yelled at if there was a person waiting in line for even a second when I wasn't there. The manager would throw away products that hadn't sold(including food items and candy that were perfectly good to eat) and of course the employees weren't allowed to have any of this stuff that was just getting tossed in the garbage. We had to work holidays when almost nobody was coming the store. They would lose more money on paying us than they would get from sales on those days. It doesn't surprise me that prices weren't kept up to date. The employees don't have time to change prices and the computer system would update them automatically. Another thing. The computer system was a nightmare. It would lag constantly and get worse throughout the day. It would get to the point where I would have to wait 5 minutes at a time between button presses before it would do what it was supposed to do. Oh also if employees needed to do anything during a purchase other than add items or finalize the purchase we had to get a manager. We couldn't remove items or apply the sales the computer system constantly was missing. We couldn't handle returns or anything. I know this is a long meandering rant. I apologize to and thank anyone who read it.
You’d enjoy Jon Oliver’s rant, from a couple months ago.
@@sunshine3914 Seen it actually. It was pretty great.
@@rzq100No, you SAW it.
You deserve a medal.
That’s a nightmare
My wife was a manager at DG. It was a terrible company to work for. I am not against companies making a lot of money, but this place truly does take advantage of their employees and the public.
AGREE THE 1 NEAR ME CANT KEEP EMPLOYEES. THERE IS ALLOWING SOME1 NEW WORKING & THEY R ALWAYS LOOKING 4 HELP. I KNEW SOME1 WHO WORKED THERE & SAID THEY TREATED THEM HORRIBLY SO THEY QUIT
My son was hired by DG. He quit after one day. He said there was total chaos, no manager was there. There was no one to train him
I feel so validated by these comments! I worked there for 4 days and quit. Worst job ever, McDonald’s was better.
@@Ms.Doomer Fast food? McDonald's better? Smh
I argue for the price that is on the shelf label. Walmart is almost as bad. I got refunded almost 400 dollars in one year. A little change adds up.
Good persistence mam. These stores need to be revealed for their scandalous tactics. It's not only Dollar General. Family Dollar is another one as well.....
I live in henleyville, Indiana, where the only store we have is Dollar General in an IG. A anything that we need. We have to go to the Dollar General and never is the sale ad in the money we paid the same. Then I noticed this will 6 miles down the road. The other one way there's another 17 miles out throw. The other way is another one and there's over 40 miles to get to a big chain store from here. Sometimes so I thoroughly agree. I think it's rude and obnoxious. And belittling for them to do this, especially to people who. But on social security to people who have limited transportation can people have limited income
I was told by a manager at DG that once she became a manager she was put on a fixed salary and then they started pressuring her to work more and more hours. Typical corporate greed.
Never work salary.
It's called salary, not some crazy sinister thing.
@@sandler800 are you making a point?
@@michaelhollis764 yeah, that is not some crazy idea that when you get promoted you get paid differently and have more responsibilities.
@sandler800 every person I've ever known to work salary ended up making less per hour than they did when they were paid hourly.
Dollar General is the black mold of retail.
Not Walmart
@@Aceman597 Walmart is retail cancer.
Just capitalism things man. This is working as intended
SLUMLORDS!
@@Aceman597Walmart sets the standards and they are getting sued for this too.
I think we should investigate the prices all together. I’ve said for years these companies are making millions selling things in smaller packaging that’s more expensive than a normal size at the grocery store. For example you get a 10oz bottle of soap for $2 at DG where the local store would have a 20oz bottle for 2.50. They are ripping off the poor who can only afford smaller amounts.
Walmart still has the cheapest options, but around here it is 30 minutes away so DG is definitely a convenience factor, and you pay a premium for it. Got a 3 ft. hard plastic kiddie pool at WM for $7…the same pool at DG was $13! 😮
The management at Dollar General in Berkeley, Illinois (suburb of Chicago) was terrible in Feb. 2024. Their checkout computer registered $2 more than the price tag shown on sunglasses I wanted to buy. When I politely explained to the manager that she legally had sell me the sunglasses at the price shown on the tag she refused to sell me the sunglasses. I politely got her name and told her I would be contacting her district manager over the legal principle of this. I called the DG customer service line and told a representative what happened and that I want to speak to the district manager of the Dollar General store located in Berkeley, Illinois. The representative took a message and the district manager never called me back. Now I'm boycotting that store.
That's the thing. Sure, it's illegal, but they can just assume that if you're poor enough to shop there that you're too poor for a lawyer to take it to court. And even if somehow you got it to court with a lawyer, then either the settlements begin if they know they will absolutely lose, or they will do everything in their power to bleed you dry while it lingers in legal limbo.
It turns out that money does buy innocence after all.
Unfortunately, you're correct. 😞
As someone who used to work for D-Gen-
The sunglasses are tricky, the Glasses and sunglasses are dropshipped vendor items, and (at least at the store I worked at) I was unable to change the price for them. I hated it... the printed price on the sunglasses tag themselves says $8, and the computer rang it up for $10 with no way for me to change the price. There were a few other items I was unable to change the price for as well, but not many.
@@EbonySaints do you need a lawyer for that ? in Brazil complaining about the price works because you can call the police, then it wouldnt be me fighing then on the courts it would be the state, so they just correct the price to avoid having all their items checked which would cost their entire business not just one item
@@devforfun5618 Unfortunately, the manager of the Dollar General in Berkeley, Illinois seized the sunglasses and took them off of the sales floor. With hindsight, I should have called the police and filed a police report had I known how corrupt upper management of Dollar General seems to be after watching this video. The management of most other stores here in the USA are more reasonable than Dollar General. Filing a police report is typically unnecessary when the merchant is reasonable. Dollar General is unreasonable.
I live in Tennessee. The DGs I shop at are constantly advertising HELP NEEDED. One day I asked what positions they needed help for and the rate of pay. The gentleman said you do all positions…cashier, unbox and stock all goods and the pay was MINIMUM WAGE. That’s shameful. 😱😡
Dear Sandstom 29, At 2:38 minutes, Are they just making and dragging out a show?
Some DG stores have price scanners for customers.
At Dollar Tree, most items are 1.25 dollars, but they cut the size.
I'm in TN too. I know a gal that just got hired on at one. They topped out her pay due to experience, she said it was around 12. an hour. She could've been lying, I always assumed they paid minimum wage, but no reason to lie really. But, she has hardly any hours, about 20 hrs a week average.
Entry level job. Work it for a bit, get the raises and promotions.
It's a job for people who need or want to work a job, right? Both my husband and I worked part-time at a DG for a year and got completely out of debt and we're able save almost enough money to buy our home outright. Don't knock it till you've tried it.
Same here ein Alabama. Employees are trying but they are over worked and just there out of necessity.
We’re down in Louisiana and we had the same problem at all Dollar General for instincts. I went to buy bacon the other day it’s four dollars a pack I get to the register. The lady charged me 450 for each pack. I told her and she corrected It is not the workers, the people who run the cashiers is the programmers that’s how they get paid
Just putting some more information out there:
Sometimes dollar general has a company called drive line come out and do resets on the shelves. This is often only for specific products, but if you have someone from driveline that doesn't care they will ruin your other spots and it will cause even more confusion. I once had someone from driveline destroy our entire laundry section and just left it in a bunch of carts because they didn't want to put the product back. If dollar general had driveline handle ALL resets and not just some, and really held them accountable, the shelf pricing wouldn't be nearly as bad.
Next I will comment on the stocking issues. I never got to a level where I saw or dealt with the trucks that would come as far as records go, but there seems to be an absolutely massive amount of over stock at all times. If you work at one of the smaller buildings with less room in the back and on the sky shelves you are screwed. Even in the bigger buildings the backs are almost always full. The moment you start to get some headway, you are bombarded with more stock, and the cycle continues. Our staff just cannot keep up with all of the new seasonal items, NCI home that rarely gets reset, and it just makes workers feel like they're getting nowhere.
On the topic of wages and responsibility, there is a huge gap between the positions. I've been offered to be a keyholder and even assistant manager many times and I have always refused. The added responsibility gets you a whole 30-40 extra cents. Not even a whole dollar more. It's ridiculous and I feel bad for every keyholder that gets pressured into the position. The managers make salary and by some accounts it's alright but still not fair for what the company and the district manager expect of them. District managers are even worse, they're trained to get the most effort out of people by yelling at them and making them scared. They will press the store managers into saying they'll write you up if even one thing on a giant list doesn't get done. This is the main reason why these stores have such a high turn over rate, people don't want to be disrespected and they quit. I've had multiple coworkers walk out only two months after dealing with the district manager.
To customers, I am sorry that things such as our coupons and dot sales do not work at times, good stores will try and price override for you and make it right. But please don't blame the workers, we don't have anything to do with that side of it. For my coworkers, don't let the company tell you that it's your fault for the way the stores are. The constant staff changes make our managers have to retrain new people all the time and it's never enough time to avoid some mistakes. Stay strong.
I studied dollar general stores as an undergraduate geography student. They come into areas and force smaller companies to close. They offer very little to no fresh foods, and their prices are deceptive! Many small cities and towns actually ban DG's from setting up shop. Horrible!
Now why do those smaller companies close?
Walmart has been doing that for years.
Then they cry when a bigger competitor comes in -- with actual integrity?!? The store has always had creepy vibes..I have never and will never shop there.
@@elizabethf8078Yeah, it feels like im walking back in time whenever i go there. Which is maybe once every 3 years, lol. There's literally nothing that store offers that i can't find somewhere else for either a better price, better quality, or both! I've actually hated that store since i was a kid. 32 now and it hasnt changed one bit!
@@krisdoan2256 This was EXACTLY Wal-Mart's business model for many years, when they were just "Discount City" stores, until they began with the SuperCenters that offered a complete grocery section. Now the vitriol has shifted to Dollar General. Just for the record, I actually shop at Dollar General, and largely have had no issues, although there have bene a couple of times where the topic being discussed in this video has happened to me (shelf pricing did not match register price.) Also there have been a couple of times when I have deals stored in my DG app and they didn't credit them at the register. But for the most part no issues, and it IS cheaper for me to shop there for some products than other places including (at times) WalMart and the local grocery chain. I'm sure it's probably a horrible company to work for, and yeah if you are GROCERY shopping, and they are keeping other grocery stores out of the area, then that's a problem. But that's capitalism, and yes Wal-Mart has been accused of doing the same thing for decades, nothing new here (except the nickel and dime stealing which does need to be investigated.)
In the state of CT, if an item rings up higher than the listed price, the seller has to give you that item for free up to $20.
Boy, do the stores here make sure to update their prices efficiently!
Great law!
😂😂😂😂
But fuck dollar general, still.
My local dollar general closed down a few months ago. Something tells me there was consequences and they just haven't told us yet. Heard they are closing down all over the place.
Most chronically understaffed stores have trouble keeping up with the ever fluctuating price tags leading to incorrect shelf pricing. Not saying that's what happened here but often it's not the employees fault because the store isn't well staffed enough to keep up with everything. If the store uses too many hours the man doesn't get his bonus.
Everyone needs to stop shopping at Dollar General point blank period!
If corporations are people, criminal charges should be pushed
That's why corporations have 'lobbyist's' who essentially bribe the government.
Corp as people was Corporate foot in the door to Corporate Captured Privatized Government. When Corporate hurts kills victims. All the sudden Corporate that claims its a person reverts back into Corporate Judicial Corporate Captured scumbags Justice is the form of a fine that goes straight back to ? Corporate
The end game for that is jail time. How does a corporation go to jail?
@@karaokehammick5215by putting the board of directors and executives in jail.
@@X4zerm4n Yeah that's already a thing though. CEOs have even gone to jail. Corporations are treated as people in civil cases, not criminal, because you can't throw a corporation in jail.
This is why we have the scanning code of practices in Canada. If the item does not scan up at the price it was listed and is higher priced when scanned , the item is FREE under ten dollars, and over ten dollars becomes the listed price with an additional discount. Helps with keeping retailers honest and vigilant about maintaining proper price listings.
Yep! This has happened to me twice in the past in the last week. I attempted to use two of their digital coupons (amounting to $8 total) and their computer system did not honor them. I had clipped them within the date ranged advertised, so they were "supposed to be" valid coupons. When I questioned the cashier about it, he said he had noticed the same thing about coupons not coming off that are advertised. I don't blame him, he has no control over what is programmed into their computer system, but corporate sure does! I am at the point of not ever going back in there again. Times are tough economically right now for most Americans and people go to stores like Dollar General thinking they are going to save a few dollars but then end up getting ripped off!!!
That happened to me once at a Dollar General in San Antonio but I’m always very careful at the register so when the girl was ringing me up there was an item that rang 53 cents more than The shelf price. I called the Manager and she said “Oh, the manufacturer went up on the price, and we have no control of that.” I took her to the aisle and I told her “this is what is advertised and this is the price that I want.” so she had the cashier refund my money.
We had laws “truth in advertising”, but then bush was “elected” , bait n switch was illegal, now it’s common
If it were in Canada , it would be free 🙂
What location in SA
I'd have asked, "How do the manufacturers prevent you from having accurate shelf tags in your own store?"
That's why they make the text so small on the digital coupons too
I live in Ohio and there was a DG built in my residential neighborhood the entire neighborhood petitioned for the company to NOT build the store location but in true fashion they forced the store into our community and now they are having to shut the store location down because no one will shop there because we didn’t ask for them.
You people are awesome. That is how it's done.
Good for the community😂
Good for your community..that's the way to do it!
I’m convinced there’s something else going on. They could care less about building and then shutting down months later. I believe it has something to do with tax write offs. They do it all the time. New stores seem abandoned. There’s one close to where my parents live. It got decent foot traffic. It burned down and they never replaced it, just bulldozed it down. Weird!! Either way, I’m glad you guys stuck to your principles and got the intended outcome!!
This is what happens when greedy companies wont hire employees.
As a former store manager you should hear an employees side. DG issues price changes almost daily. It is up to the store manager to make sure the prices get changed. If they don’t and a customer sees an incorrect price the key holders are required to do a price match. If you’re a customer pay attention to what is being rung up. DG is not the only store that has issues with price changes. Be a good consumer and speak up when you’re in the store. If you’re an employee stop making excuses. Just make the customer happy.
If you are watching this and live in Michigan remember that Michigan has the "Scanner Law" which says that is the price that rings up at the total is higher than the price marked on the shelf they HAVE to give you the difference plus 10 times the difference charged. The "Bonus" is $1 Minimum and $5 for the max. If they do NOT, then you can file a small claims and they have to pay you actual damages or $250 whichever is MORE. I have used it several times at my local Dollar General, and now the prices are usually marked correctly on the shelf.
yep, just make the cost of not complying higher than the cost of complying
Nice law. Should be everywhere.
Yeah punish the employees for policies they can't dictate.
@@anthonychilders9549 so you can't read.
Wow! That Scanner Law should be a federal one. Thanks for sharing.
I worked as a shift lead at dollar general in Columbus for only $12/hr. They refused to schedule me more than 37 hours a week and our store had 4 employees in total. I had to leave because of understaffing and poor experiences with customer who were rightly upset that our cash POS system never matches the prices of the shelf labels. This company needs to be bankrupted or entirely restructured. I felt like I was working for a leech that was stealing from me and my community.
They keep people part time to avoid being eligible for benefits.
It’s Woodman’s Winco and Bob’s Red Mill.
You were
Always check your receipt!! Yes Dollar General always has deceptive pricing!
What about all the merchandise made in Communist China by slave labor?? No one is concerned about that!!
I go to a Dollar General by the house to buy household supplies not groceries.Sometimes the cashier will try to throw your receipt in the trash instead of giving it too you. Why would they do this. I make sure I get my receipt.
I used to manage a Dollar Tree, which is slightly more tame than say a Family Dollar or Dollar General (key word 'slightly') and I can absolutely confirm that the employees and managers are horrifically underpaid for the amount of back-breaking work the very small crew does every single day. And what’s even worse is when we get sent an instructional pamphlet for a new policy or new pricing plan, we’re told do what they suits say without question. Usually attempting to question it results in losing your job. So you’re left with no choice but to sit back and watch this shady new plan take effect on the customers. It’s very harrowing and I felt ridiculously guilty when customers would come to me and complain and I couldn’t say anything to them other than “I’m sorry, it’s just what the computer says, I have no say in how these things turn out” and I always end up feeling like an asshole, because I know what that is happening is wrong, but I can’t do a damn thing about it.
Kmart used to have a policy that if the item scans wrong, it's free if under $3 and $3 off if over. Make this the law.
😂 and k-mart went broke
That's state law in a bunch of States
@@NightrunnergunnerYeah, that's the sucky part. It turns out that being moral and being successful aren't mutually inclusive.
Walmart used to give you a discount on the item if you found a price discrepancy. It has been so long that I don't remember how much.
In Quebec there is such a law, if it's listed below $10 and it scans higher you're getting it for free. If it's listed for more than $10 and it scans higher you're entitled to a $10 discount. If the error is in your favour (the register scans lower than the label) you get the item for the lower price.
The only exceptions are items with a legally mandated minimum price like alcohol or cigarettes, otherwise stores would deliberately scan them 1 penny over the minimum price and evade the minimum price law.
While working at DG for 3 yrs now, yall should also know its not just the shelf prices they're changing without notice, its also the coupons they provide you on the app. Alot of times theyll remove them during the sales, and people are thinking those coupons are being put on their purchase when they aren't. They're scamming people like crazy here in Arkansas.
Time for a boycott. Give them the bud light treatment. Go to family dollar instead if you’re near one.
Same here in Iowa!!
I live in a small town there are so many people here that don't drive and are more or less forced to buy their groceries from the local DG the prices are ridiculous. The employees are nice and always sympathetic. It's scandalous what they charge for the simplest item.
I see all these comments and agree with almost all of them. However, have you ever checked your Walmart receipts? They are the worlds worst to do this! It never fails. Every time I shop there they do this but use the excuse that they haven’t had time to change the label for the increase in prices.
The staffing issue was particularly interesting. Every DG seems terribly understaffed. I've been to about a dozen in my area and only 2 aren't utter disaster zones.
They don't do this in Michigan, we have a scanner law here. Everytime you've overcharged the store has to immediately give you 10 times the overcharge up to $5 per overcharge. It doesn't matter why it's marked wrong, the store has to pay . If they refuse 3 times the state will take their license and close the store.
It's only an overcharge if you're not paying attention and end up paying for it.
This needs to be federal
WOW....LOVE IT!
Not true. The store can CHOOSE to pay a 10x bonus if there's a receipt and it's reported within 2 days. They're only legally obligated for the difference between the advertised price and the scan amount.
Amen
I used to shop at Dollar General all the time because there is one at the end of my block. Pre-Covid, there were no issues with shelf prices vs. register prices. During the pandemic is when things changed. Once I became aware of the differences in prices, I gave the store over a month to fix it. It became obvious that nothing was going to be done about it, so DG no longer gets my business and never will again.
I live in Kansas city MO. When u go to dollar general u can't see the price when they ring it up. U have to look on your receipt. After u paid for it. They do that same shit here
The inaccurate pricing is NOT a mistake, its a policy
This happened to me once at a Dollar General. Qhen the prices did not match at the register, I just put down all my merchandise and left. People need to do this. Nothing like a loss of profit to wake a company up.
yea and then waste 30-45 minutes driving to the next closet wal-mart in my town spending abotuher 30-45 minutes shopping, only to waste another 45 minutes and gas drving back home meanwhile being hungry and irritated?? i think ill just pay the 3-5 bucks that they scammed me
Same here. The incorrect pricing isn’t a business strategy; it’s caused by poor local management. Corporate needs to mandate X number of hours scheduled each day for a dedicated employee to change and audit price tags.
@@amandaburleson2035 And you're the reason this continues.
I delivered to DG’s for 14 years. They are a despicable company. They treat their people like garbage. Store managers get payed under $40,000 to work all holidays and often never geting days off. Most stores have a 1 person staff expected to do everything.
Where are all the companies that don't do that kind of stuff?
@@malachi- what do you mean? Walmart is not even that bad.
In 2019, the managers at the small stores got $32,000, and the biggest/higjest volumes made $43,000. I made $37,000. If I was an hourly employee putting in 60-72 hours per week, I was actually making $7.56-7.63/hr. My cashiers made $8.00/hr. I was the lowest paid employee in the store when broken down by hour. If I had only put in the 45 my salary was based on, I would have been the highest paid.
There is no slave labor in America. Nobody forces these people to work at DG. Stop with the "woe is me" mentality. Take control of YOUR life.
@@sirwinston2368 Whan you live in an economically depressed area, you take the jobs that are abailable. The rise of the Industrial Revolution turned the majority of Americans insto wage slaves.
In my small town DG is one of the only places without driving 20 mins or more, so we frequent it for quick trips. There have been many times where I’ve asked them “are you sure that’s right”, and had to check my receipt. I never thought about the prices differing from what was on the shelf. I just always checks the receipts. The more you freakin know….
Dollar general used to be a place you could shop when you were broke. They had off brand food and goods that were cheap. Now when you go there its all name brand goods that are often the same or higher prices as walmart. Its just another example of the middle to lower class being squeezed out.
I worked at Dollar General and it is a fact that they only keep two people on staff in the building at any given time, only Saturday morning before the store opens is there 3 or 4 people... Yeah .. just a manager in the back stocking and one cashier ..all the time!!! Ridiculous!!! We have over 12 DGs here in Clarksville Tennessee Montgomery County and it's the same at every store, you see stocking karts full of s*** everywhere because there's not enough time or workers to put them up.. I worked at one for 6 months so I can tell you firsthand this is the truth.. it's no one's fault but corporate! I've told everyone that if they want to change they have to write and call and complain to corporate headquarters.
It’s exactly the same here in Tampa Florida 🤦♀️🤔😱😡
That practice encourages theft and robbery. They love to endanger and exploit black employees.
Walmart does the same thing and it’s disgusting!
I worked at a dollar general for 6 months as “assistant manager”. It was the worse job I’ve ever had. And yes, there was always just 2 staff and 3 if we’re lucky. Me and my staff would bust our asses off just for the store manager to tel us how come we didn’t finish our work
Same working conditions in New Orleans.
Wow, I've had this happen SOOO many times and thought it was really wrong, but didn't want to interrupt the ONE employee on duty. Almost everytime I shop I am angry and upset when I see how awful these poor employees treated. They are almost ALWAYS the only person working there and have to do EVERYTHING alone. Idk how they even get a minute to use the restroom. It's a despicable way to run a business!
Prices are sky high. Nothing is a dollar.
I’ve often wondered why is it that, when the price charged at the register doesn’t match the price on the shelf, the price charged is never LESS THAN what the shelf price said it is . Law of averages being what it is🥴, you would think that SOMETIMES, if there’s a mix-up,, it would work the other way around, as well, yet it doesn’t ever seem to work that way for you. 😑
It's called corporate greed.
Don't shop there, please.
@@Fireguy97my exact comment but in the main thread
I worked in a grocery store when they introduced scanners in that late '70s. One of the most important things we did was make sure the price on the shelf matched the price in the database. Not doing so is bait-and-switch.
Trash corporation, trash stores, trash policies... I feel so awful for their employees.
God this place sucks
Everything they do is to cut costs and save the company money. I was a truck driver for 25 years. A company I drove for years ago tried to get me in the Dollar General account, I refused. They won't pay to ship their freight on a pallet. So, the driver has to physically handle every box and the store employee has to stack it. If they're the only employee working they have to go to the front to run the register. It takes hours to unload and you don't get paid by the hour you get paid by the amount of boxes you handle. I'm now 65 and retired thankfully. I've never been inside a Dollar General and I never will.
Getting us ready for our 15 minute cities.
Sysco pulls that shit too
I noticed that too. I applied and did a walk through. The lady told me i would work the back while stocking and register..
@@Xerocki mean most food distributors do that. When I worked 4 Pizza Hut the McLane driver all did the unloading. Usually they just have a pallet or two to unload not a whole truck.
@Vermhatwormhat819 he said they don't use pallets
You folks do realize, it's all the box stores doing the same thing from Walmart to Menards. Shelf has one price, online has one price, then the check out has a price of it's own.
If you live in Florida, they must charge you what the price is on the shelf. It's a law here. but that doesn't stop companies like DG and many others from doing that. My husband will point it out and throw a fit if the prices don't match.
That just isn’t true, the closest comparison to the predatory behavior of DG would be Amazon.
Take photo of shelf price, that's what you pay if you're paying attention.
Stop blaming companies for lazy consumers
Dollar general is a scourge on American people!
@@JonathanMarshallbonezIt is absolutely true. Walmart has been really bad about doing this. It's a pain to do but I usually check all three prices and take it up with customer service after checking out. Most of the time they'll give me the item at the lowest price. If they don't, I'll take the refund. Like I said, it's a pain but they know most folks will just let it go and they pocket that extra.
This just happened to me on 5/20/2024 in West Chazy NY.
Based on the sale price I expected to be charged $12 and the cashier and register said it was $21. When I questioned it the cashier said the sale ended yesterday but she hadn’t pulled the sign down yet…It was 3:30 pm in the afternoon. I took the items off the counter and returned them to the isle and promptly left the store, only my 3rd time there. Now my my last
I'm seeing this more and more in all stores. Family Dollar does it all the time.