Especially cuz the price of the total meal has gone sky high plus the percentage they are "supposed" to be tipped has also gone up. Im going back down to 10 percent and only at sit down or if someone is using their own car to drop food off but i don't use that service because it's too costly.
Absolutely everywhere prompts for tips now, it's out of control. If I'm just ordering at a counter or getting take-out then I press no tip without hesitation.
Yours, may be new policy, I dont eat at Jersey Mike's, Mod Pizza, or any other place that throws that tip on the screen.... I never worked in food service, so I hate to be cheap, ... my head hurts
Tipping culture makes me stay home. I eat more cheaply, and now the establishments asking for extra money get absolutely nothing from me. No tip and no patronage, either.
Not eating out doesn't equate to living like a Grinch though 😂 Why waste money on crap food out when you can make it better at home and have quantity to share with friends and family. I save eating out for the special occasions and the cuisine I don't cook at home. I'd like to support businesses more but I can't justify spending an hour's wage on something like one Greek chicken wrap with a bit of salad, feta and tzatziki.
Abolish this. Go visit Japan, they do not ask for tips but they give you one of the best services in the world. It is even frowned upon if you tip in Japan.
Many other amazing countries in Europe, Australia and New Zealand do not encourage tipping too. While we here are expected to tip for worse service, and it's not the customers responsibility to cover for low wages.
This isn't something that can be stomped out by law. People have to stop tipping, and servers have to stop being so greedy and ignorant about the topic trying to defend it. edit: or rather I should say tipping culture in particular cannot be stomped out by law. Tipping _prompts_ on electronic displays can -and probably should- be outlawed, yes. It's literally begging. Why is it illegal for the poor homeless people to ask for spare change but totally legal for billion dollar chains to ask for 20-30%?
The worst is when they ask you to tip at places where you haven't even received your service yet. Like a fast food place. Like, I'm paying first, then you make the food. If I don't tip, are you going to not make the food well? It feels like blackmail every time.
When I used to work fast food we weren’t allowed to accept tips. Customers would try to tip me and I would politely decline, some would insist I take the tip. We weren’t allowed to keep them, we had to leave them in the draw and it would be accepted as an overage. When I do grab fast food it seems weird that they are asking for tips now.
I'm a Canadian living in England. There is no tipping here and it's wonderful. Once, I tried to tip a waiter for exceptional service. He jokingly yelled at me to keep that "shite north american tipping culture out of this country!"
I also like how in England, the price tag at stores is the actual price you’re going to pay, rather than backwards America and Canada where the price tag (except for Starbucks) doesn’t include the sales tax already.
I'm in Japan, and it's strictly no tipping! Wait staff will literally chase you down the street to give you your money back if you leave any on the table! And the service here is second to none, always super polite and smiling.
Yes, l’m aware of this famous Canadian company where most worked fulltime hours but there was an employee “Food Giveaway Corner” because the disgusting company didn’t pay a living wage! YET this most famous Canadian company set the Food Giveaway Corner up so employees could help each other out by donating food for other employees!! Now isn’t that ironic!! 🤮
Many restaurants have tried to do living wages (and it states so in their menu/pricing structure), but the problem lies in that the starting price of the food/beverages become 10-15% higher than other similar restaurants. Most restaurants operate on about 8-14% margin, people won't come to your restaurant if your food cost is higher than other restaurants in your area.
@@lazypuddycat they will if they know tips are abolished there and this is the full price compared to other restaurants where they know they'll have to add more, often 20%.
honestly, i almost tell people specifically not to sometimes, since the tips aren’t actually going to us and i’m not particularly fond of our store owner lol
Or the "Would you like to round your bill up for the children's charity" at the grocery store all so the multimillion dollar corporation can say look how much "WE" donated....
I dislike this guilt tripping virtue signalling marketing ploy of mega corporations and the "charities" they specifically choose to advertise for, most often to fit "the message".
I bought a few things at a Canadian Tire in Montreal about a year ago and I was surprised and amazed that a "add a tip" was actually prompted when I was about to tap my credit card on the machine. Like, nobody helped me in the store, I just went and grabbed what I needed. Who exactly am I tipping? Ridiculous!
Like when the self checkout says "How did we do today?" like...the product was stocked on the shelf by someone so I guess you did the basics of your job...other than that, you did nothing.
This was a very well done report. Something additional that has been increasing cynicism for tipping in my mind is the "pre-service tipping" for many services like food delivery. On top of the normal social prressure it 1) forces you to tip before you even see the wuality of service, and 2) makes you wonder if a low/no tip will negatively impact you (intentionally bad service)
Yes, this is something that drives me insane! I have to get my groceries delivered because I don't have a car and there have been so many instances where I felt like I undertipped an amazing delivery driver or overtipped a horrible one. I try to meet them outside and carry cash when I have it to give a few dollars extra to the great ones, but that isn't always an option for me! I'd like to make sure these people get the tip they deserve, but i can't do that if I'm selecting the tip before a driver has even been selected!
It’s getting out of control on ubereats I hit the bottom to custom tip and enter 1$, the app prompt said that a low tip amount may impact my delivery time, I never had this popping up before while deciding not to tip or custom the amount to tip. This is sickening
My local pizza place starting doing that for delivery orders. Before they would bring the receipt to fill out the tip and total. Like why would I *tip* BEFORE I receive the service? I always ask them to let me fill it out when it arrives and they act like I said a bad word, lol.
I refuse to use services that make you tip before receiving any kind of service. In an example think about how we used to order pizza, normally you got pretty good service because you tipped when it got there assuming it was not cold or super late, now you pre tip (for any service) and its always late and cold on top of usually rude or terrible service. There is also a new trend on things like doordash where your driver messages you and gives you a story asking for a higher tip...
Lower/no tips absolutely can impact you because for some apps, workers just won't accept your order. So now you need to pre-tip just to get the order delivered. But then companies try to argue that it's to lock-in a guarantee for the driver since scummy customers like to tip bait drivers that are already make pennies. So now you can't lower your tip, if that were appropriate. What a wonderful experience.
There’s a Chinese restaurant I often pick up my lunch at for $15. The owner works behind the counter and his wife works in the kitchen. The owner literally doesn’t give me the machine until he skips the tip prompt, and I asked why and he said “there’s no reason for you to pay more when we don’t have employees working behind here.” I told I’d like to tip a bit just to say thanks, and he even refuses.
places like that get recommendations! If the food is good, the service is good, and the owners honest then that place gets my business. Honesty and transparency is worth so much.
I visited China last year and there are no tips, no taxes. I don't really believe in tips unless I am at a nice restaurant and the server is making a special effort to serve me. In general, I believe that with the current wage levels, tips are not required and shouldn't be expected.
The jewelry store saying the customers ask for a tip option is total bs. If a customer wants to tip the jeweler he/she can. The customer doesn't need a prompt on the receipt to reward good service.
It's time people stop pointing a finger at one another and hold irresponsible restaurant and coffee shop owners to pay their employees a decent wage instead of their livelihood hanging on tips from customers who are also trying to get by in life. Just because it's been a thing so far and employers reaped the benefits, it doesn't mean it needs to go on indefinitely. It keeps getting worse and workers became entitled and rude to low tippers or no tippers, it's just upside down and nonsensical.
@@jerjersgt Number one, never tip a machine, only tip a worker who has given you service. Number two, when you are pressed for a tip that is inappropriate, YES waste the time of the employee, but more importantly, insist on speaking to the supervisor, and waste their time. EVERYONE is sticking these tip requests on payment BECAUSE THERE IS NO DOWNSIDE!! Clog up their checkout! Cut their revenue!
Thanks for the wonderful content CBC! Government, it' time to regulate tipping machines!! It is pressuring customers.. getting way out of hand. Also please tighten the regulations so that the workers get the tip, not the owners.
I can only speak on Clover system but it's off unless you ask them turn it on. And it's very easy to turn off and on even if it's turned on. You don't need anyone from Clover to turn it on or off for you. These places turn it on to make a buck. Turning it off is easy and if they say they can't I don't buy that.
We need legislation that the percentage is based on the pretax amount. Not the after tax amount which most are doing which is inflating and showing incorrect percentages
Mother always said, “Pay more, get less.” People pay tips now BEFORE receiving the order, meaning mentally you gotta secure the quality of your food or product. That’s not how this works people. If it is imposed on you, it is not a tip, it is a psychological tax.
Thank you for this CBC! I am also glad your expert said "it's outrageous and if you don't fight back you'll see it at more and more places." In the US, be it CBS, NBC etc the "etiquette expert" just says "you should tip your server, what is right for you but 20% is now the norm" which just justifies this whole mess. It is one thing for a server who makes subminimum wage, but if that's fixed why are we still tipping and at higher percentages? At the local coffee shops here in Minnesota I get the prompt to tip, same with quick service places like Chipotle when nobody is serving me. I still get a bit intimidated by this, but I just keep pressing no. I give what I feel like giving at restaurants where I sit down, and that's usually 10%. The price of the food's gone up by 40% since 2020 so that means my tip did too.
stuff like this is why CBC should NOT be defunded. They do genuinely good journalism, and the business donors that the PCs are supported by don't like it.
I agree Marketplace is a good segment, but it's the only good segment on the CBC. Is that worth 1.4 Billion taxpayer dollars every year? ABSOLUTELY not
CBC has some good programming and every country needs a public broadcaster no matter how inconvenient they may seem to some. Marketplace, Quirks & Quarks, White Coat, Cost of Living, Schitts Creek, Heartland, Under the Influence, among others, are why CBC is worth our while and dollars.
@@ronanderson9553 that's a wild statement. Have you even watch About That, Power and Politics, any of the radio content etc? There might be more good CBC programs than non-CBC programs in the country, at least when it comes to informative content. They even do great entertainment content eg Anne with an E.
As a business owner who provides entertainment services to people, I turn the screen to them, hide the screen with my hand, and say, "Don't feel obligated. It's not mandatory, but it is appreciated." Your prices should be enough to cover you. A tip is a gift and business people should NEVER rely on tips for livelihood.
We get that it’s not mandatory, but like from the majority of people in the video, when people are prompted, they’re susceptible to social pressure and agreeing to it. If you really want to do right by your customers and your employees are being paid a living wage, please get rid of the option altogether.
I have to agree. If I was told “it’s not mandatory, but it’s appreciated”, I would still feel pressure. The “it’s appreciated” still would make me feel guilt that if I don’t, I’ve disappointed you. Just remove it all together for your customers. That’s my opinion :)
I hate it when I am told "Fix the system so that you may do the right thing" I no longer give any tip anywhere anymore. My time and energy is precious to me. If I feel like someone has done more for me, I simply hand them cash.
After watching this video I’m not tipping anymore. I don’t need to pay your wages and people are not getting their tips. It’s always the owners that are making more money and screwing over employees
My mom being older generation, usually pays cash and always pays tips. She went to get her manicure done and already added tips but the cashier added additional 25% tips without asking her, she ended up paying $80 for a $45 service! This is taking advantage of people, tipping lost its value.
She should have refused this! She can even go after the fact and say she wants to review the bill and ask for the extra tip back! Or u can do it for her! I have done this when I realized I overpayed the tip!
@@Nagalior in the states tips always have been, they are income, all income is taxed. Whats different is most dont hand people cash tips anymore so its all tracked (if they are getting them at all), before they were just not paying their taxes lol.
@@Nagalior In Canada tips have always been taxable but you have to declare what you received. When servers made less than the minimum wage it was common to leave a cash tip leaving no paper trail for CRA. FYI, bartering is also taxable.
My fiancé worked for a bakery in Hattiesburg owned by her uncle and aunt. For a year she saw people tipping (some big amounts on things like wedding cakes) and her uncle kept saying they’re figuring out how to divide the tips. He’d come collect the cash tips as well and say the same thing. After a year we moved and she left that job but she never saw a dime of the tips that they received. Even family will wrong you.
My rule of thumb is if I have to stand to purchase the item, I'm not tipping. Dine in, taxis, stuff like that, where I'm sitting on my butt and someone is doing something for me, you get a tip. Even with bad service at restaurant I still tip, just less. if service is really good I'll tip 20-25% of the bill depending on the size. I don't honestly even feel the least bit bad saying no to the tips on these machines. I personally think culture should move to a place were staff are paid properly and their income isn't subsidized by the customer through tips. Nice work on this piece CBC, keep doing stuff like this, it's what you're best at. No bias or government boot licking. Just good investigative journalism.
I agree with you. It's what I was going to do some time ago. However, I feel guilty not tipping so I haven't done it yet. This CBC piece has let me know I can, and should, take a stand about tipping. We even had a tipping fee added to our pizza delivery the other day before the pizza was delivered. Not anymore! From now on I'm going to ask the server who gets the tip and if they do then I'm going to tip them cash. If they don't then I'm going to chose No Tip on the machine. Thank you CBC
Today I paid $18 for a Bowl of Vietnamese PHO. I can remember this being $5 and so affordable. Now I did add 10% because it was sit down, but no way will I tip a Subway, Starbucks or Wendy’s counter staff a tip! Now I even see tipping requests on Web Based Clothing sites! That’s far too extreme!
I'm so glad this is finally being discussed more. I was someone who ate out 3+ times a week and supported local business every chance I got. Now I go out about twice a year and eat more fast food and shop more department stores than ever. I'm tired of the experience being ruined by tipping, I feel bad if I don't tip and I feel bad if I waste money on something I shouldn't have paid for. I'm completely over this crap, especially when I've lived the last 10 years in a place with minimum wage for everyone.
A few years back I went to a sandwich counter restaurant in my small Alberta city. The employees had put a note on the tip jar that said: “the owner takes all of our tips for himself”. I asked the staff about it, and they were very mad about it. The next time I stopped there all of those staff were gone, the note was gone, and the people working there were all foreign workers 😐. Haven’t gone back since.
Most people I know, including myself, have just stopped going to these establishments. Don't blame the workers, it is the business owners and managers that employ this tactic of excessive tipping expectations. It is finally backfiring.
Same, only place I go anymore that has tipping is the pizza place, and thats if I go inside and sit down which is rare because service is super slow even though no one else is every in there lol.
I decided that if I'm standing or in my car when I order I'm not tipping. Best financial decision. And after the first few times it doesn't feel awkward to just hit no tip
When l told my manager that l was missing tips he stopped giving me shifts and when reminded him he denied it . l reported him for my missing hours that he didnt declared and my tips and nothing happen . for years restaurants took advantage of our tips and there are no government support about it . What a shame this happen in Canada
Restaurant tipping is not one-size-fits-all. I used to think the tip was for the person who served you. There are so many different scenarios. Servers pooled, divided and shared the tip, sometimes that includes the hostess and/or the manager. Servers collect tips, and then all workers, including the kitchen get a share. One that blew my mind was a server has to pay a fee to the kitchen even if they receive zero tips.
Guys, just start being comfortable hitting that "skip tip/ no tip/ 0% tip" button. I am not afraid to do this. If we are all tired of this, we must all stop. Full stop.
I completely agree, and if the employee on the other end doesn't see it as common sense than that's on them for buying into the predatory company tactics...
The worst is any festival that: 1. Doesn’t allow you to bring your own drinks 2. Charges $20 for a Coors or Corona 3. The server gives you attitude 4. The tip menu starts at 20% And I just know that plenty of people end up tipping because they’re not paying attention or they’re too nice lol
Stadiums, Theatres, Airports etc - its called captive audience! So they can force you to pay highway robbery prices and even before these post-Covid inflation madness! i simply say F**k Off!
I think in the past month I've tipped out over $200 to random places, but not once have I ever been thanked for it. I'm honestly going to stop tipping and stop ordering delivery.
You tip if you like the place or service, otherwise you dont get the joy out of it for 9/10 wont bat an eye. America is just has very indevuilst Cultre.
@@TheFCBR80 wait so ine complaina that rich people are greaddy with their money for their horde it but when they give it out has gifts you call them dumb? Like bruh what? 😂, america hypocritsim knows no bounds
Watching from Dallas Texas USA. My brother works in sit down restaurants and makes $2.13 USD per hour. His income should not be dependent on how generous or not his customers feel. There are a lot of things beyond his control that can affect his tip. If people do not give a tip, it actually COSTS HIM MONEY to wait on them. In the US, the government assumes he makes X% tip on each bill. Minimum wage (for non tipped people) is still $7.25 in Texas. Texas has the 7th or 9th (depends on who the expert is) HIGHEST economy in the WORLD. Texas currently has a 33 BILLION DOLLAR SURPLUS. One would think people less fortunate would have access to assistance. The governor said no. I can’t wait to leave Texas.
Tipping makes no sense in a place like california where servers are not bound by these low wages due to tipping. They make at least the $17 minimum, some counties have higher wages. So we're all schmucks for tipping in california.
As an expat Canadian living in Japan for the last 20 years where there is no tipping, customer service is way better than in Canada where tipping had gotten completely out of control.
Japan does have better service but let's not forget European service standards are non existent. So many times had to find what alley the waiter was smoking a cigarette in so that we coukd settle the bill
@@funkymunky8787honestly… good for them. At least they’re honest that they hate work and don’t play into polite politics. As long as the food is good i don’t mind. Think of it as a little side quest they put you on while travelling
That's because they have a homogeneous culture and a high trust society. Could maybe have happened in Canada before mass immigration but now no chance.
I'm curious to why, if he's against the tipping culture...why not take that part out of the POS terminal altogether ?? or is it all just for the camera?
@@AZN-4-LIFE-Uyou’ve left that comment several times. What’s your agenda here? If you have doubts, why don’t you go visit? How do you think this guy was selected?
@@nancyg7218 No agenda...genuine curious...As I thought, if you were to "implement" a service into a business...YOU have a choice of what is implemented and what's not.
@@AZN-4-LIFE-U Agreed. There are user accessible sections on the card reader terminal that allows you to remove the tip request or even change the default amounts. The guy was playing it up for the camera.
It’s purely corporate greed. Fast food businesses should NOT have a tip line on the debit machines. The original “Tip Jar” was your choice and the employees most likely got to split the tip. It’s just so egregious and greedy now. Guilting customers to pay to “Them” is just infuriating disgusting 😡🤬
@ ***watch the latest Canadian program called “Marketplace”. They discovered the money you add to your purchase called a “Tip” doesn’t even go to the workers, it’s goes to them, the business owners to offset the higher wages they pay their workers. So NO, I’ll never use that tip line on the debit machine. If you want to give a tip, give the worker some pocket money. Otherwise your just making the rich, richer 😡🤬
I'm sick and tired of being prompted for tips. I've stopped eating out at restaurants and aggressively hit the 'no tip' option for all takeout orders. 😒
I'm glad for this video. Tipping is out of hand, also with delivery drivers. They steal food or damage your food. If you don't tip. The meaning of the tip has gone. Food delivery by each establishment you also pay them a delivery fee. So a 15$ order will cost you almost 30$ for that 1 delivery.
I recently worked for a cannabis cafe. A manager told us on his way out of the company that our tips were being shared with the ENTIRE company-including staff working halfway across the world and the corporate team, many of whom would get high all day.
I'm curious to why, if he's against the tipping culture...why not take that part out of the POS terminal altogether ?? or is it all just for the camera?
Wow. What a principled stance. Note it's "I'm not tipping" and not "I'm only going to patronize businesses that pay a living wage." Still want those services, huh? and happy to continue to support a system that exploits workers to provide them.
Unfortunately a lot of none sit down places are running tip prompts. The owners are using as a way to attract workers without offering them livable wages. And a lit of owners keep large portions of the tips themselves which in NB is illegal but they don't care
Wow! Excellent video. Definitely worth to watch. I was a teenager in the '70s. We used to tip then as well but only at restaurants and even then only about 10% for exceptional service. Usually when we left a tip it was just. the coin change that was left on the table after paying the bill. 10% was considered to be a pretty decent tip. Over the years I've seen the culture of tipping evolve from leaving some chump change on the table to an expectation of an additional 15% - 30% of the bill. Further the quality of service is no longer a factor in determining whether you leave a tip. There is still an expectation that you leave a tip even when the service was lacking. Also we are now being expected to leave a tip for pretty much any service not just restaurants. I believe that the business owners are paying their employees less because they factor the Tips into their wages and only pay minimum wage plus tips. Therefore when we leave a tip now it is a subsidy to the employer and not a benefit to the employee.
One day while going to Habit Burger I asked one of the workers how their tips were dispersed to them when you do online orders, and all that. She said she wasn’t allowed to talk about it. looked behind her where the manager was and kind of gave me a sign like it was something she couldn’t talk about. Basically gave me the sign like we don’t get the tips.
Absolutely do not feel guilty about not tipping, especially in places that shouldn’t even be asking in the first place like bridal shops or coffee houses. Tip culture is a completely North American construct which has gotten way out of hand now and mandatory tipping should be made illegal.
@@TheAmtwhite mandatory tipping totally exists when establishments purposely remove the $0/no tip option on their machines. Count yourself fortunate if you’ve never encountered that.
This exposes why it's such a useless idea to tip, while cheap owners are getting it, what was lacking in the video is to show what some other countries tipping policy is.
I worked at a supper club in the mid 90s. At the end of the night, the owner collected all of the tips. He took 40% and then divided the rest with the bartenders getting the highest percentage, then the cook, then the wait staff. I was a prep cook and dishwasher and got nothing even though I did lovely jobs like cleaning toilets and hauling out trash. I got there 2 hours before everyone to peel shrimp and slice onions and was always the last one out. One of the waitresses got fired for trying to hide a tip in her uniform, but she had been seen by a bartender who ratted her out. It was an eye opening experience for me.
Tipping PERCENTAGES going up has been ridiculous. Yes, cost of living has gone up...but the fun thing about percentages is that when the cost of a bill goes up, the SAME percentage results in a higher tip. 10,12,15% going to 12,15,18%, then 15,18,20% makes zero sense because now not only are you tipping a higher percentage, but it's a higher percentage on a higher principal.
What's more ridiculous is that some salons and barbershops are asking for tips beforehand when you book online, like I don't even know if you will do a good job and this even add the pressure to tip for good service.
Salons have gotten ridiculous too. The worst are the ones who want new customers to come in on your free time to do a "consultation" before they allow you to book an appointment. Lol are you paying me for my time? The ones that want you to pay ahead online are whack too. Salons be tripping and entitled.
I've noticed they ask for an upfront deposit of the service even if you haven't received the service yet and they don't give you the deposit back if you cancel your appointment with less than 24 hours. Kind of ridiculous.
My son and I walked into a coffee shop, ordered 2 coffees a Danish and a bag of whole beans. The charge was $35 and the tip section STARTED at $5.00 and went to $15! No no, $2 is fine for the 2 mins we were standing in line and then left! The barista said "Please don't feel like you have to leave a tip. We're paid well. The new credit card company set this up".
In Europe, when u tip, they really appreciate it. Here, you tip, they kinda just feel it's god given. I think we should follow the route of Europe and tip only when they provide good service.
Yea in France gratuity and taxes are included in the prices shown. If the service was very good then people will top it up. Independent and family run restaurants are also still prevalent there so the little extra is greatly appreciated. I can't speak for Paris, but a local restaurant I know charges €17 for their set lunch menu, so we leave a top up.
@@AndreMcHenry yes, the prices are including gratuity and I think that's how it should be done. BUT overhere it is spreading like an oil spill. What is gratuity if you go to a take out and get a coffee or get your hair done and.... etcetera.
There should be legislation (provincial or national) around tipping. End the psychological game/shaming culture built into the tipping exchange, get it back to the commonly expected types of businesses that people expect to be asked for a tip, pre-calculate tips on before tax totals, legislate the distribution of tips between employees/owner etc.
More often these days I’ll simply not leave a tip at all. Having an Olive Garden where I live start the prompts at 20%, then 30%, and ending with 40%, and making the “no tip” option difficult to find … it has the opposite effect on me. I left no tip, and now I’d rather go somewhere else when I want to go out to eat.
I enjoy this video and definitely recommend it to friends who are struggling to manage their finances since it is refreshing to hear facts without extra drama, and so forth
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Where I live….in a major metropolitan city- a lot of restaurants starts at 18%, then 20% and then 25%…I was shocked to see that 15% was a shocking number…
I have no problem hitting the "no tip" button on the POS terminals. The only exception is traditional dine-in waiter service where I will tip but because the culture of tipping has gotten so bad I even tip less now than I used to. Not to mention prices have gone up so much while quality and quantity has gone down, it doesn't even feel worth it anymore.
Yep! Twice I got a slice of cake that was a SLIVER! My sweet friend and I thought to share a slice of cake at the end of our meal that used to be a decent sized portion that you could get a good share out of BUT what we got was a sliver. 😩 My poor friend was in such shock! She wanted to tell the waitress she made a mistake and didn’t give us a slice. I had to correct her and say ‘No darling! This is our new normal. She didn’t make a mistake, I was just at a cafe 2 weeks ago and they did the same!” 🤣
@@FitChickGlowsSend the cake back and let the manager know that the size of the cake piece was unacceptable for the price u pay! Tell them u will no longer be buying a dessert there! I also noticed that the the piece of the cake is getting much smaller than before!
@@FitChickGlows Yes desserts are TINY these days. I don't order them but sometimes my husband does. It's like a tiny little almost sorbet sized bread pudding for 12.00-15.00.
The burrito place I go to, when I use the credit card, the cashier just outright reminds me "it'll ask for a tip just hit the red button" Good on them.
Same thing with requests for charity donations lately at these businesses. My inner radar always told me, "Why now?" and "These are probably just going to the corporations". I give to my church and directly to the causes I want to support.
This video is why I love CBC. Tipping culture has gotten outrageous. Consumers are bearing the burden of inflation on both fronts - increased prices for goods/services AND paying for the higher wages of employees.
The very first Q actually is: why is tipping even a PERCENTAGE of what the goods are worth? Is the act of handing out a $100 plate at fine dining any different than handing out a $10 big mac at McD's? If not, then tips should be an absolute value, not a percentage of the goods. And imo that absolute value is capped at $5.
On door dash I tip a flat $10 on all my orders, 1) I've found out it's actually a way better tip then they usually get and 2) I know they put a lot of wear and tear on their vehicle driving it all over Before the pandemic I used to only tip pizza drivers and stuff $5, but due to inflation I changed it to $10 A sit down restaurant I would still tip 15% probably, I would feel guilty giving them a flat fee for some reason
Restuarant servers has to tip out on average 7%-10% of their sales to the restaurant, to be devided between the cooks, bussers, hostess and bartenders. When a server didn't get tip, they still need to tip-out on that sale. So, let's say I have a table with a $50 bill and left me no tip, I would pay $5 out of my own pocket serving that table.
@@nadiamoureena4062I've heard that happens in some, not all, but some restaurants. Would you say you're still ahead at the end of the shift though? Cause some are going to tip 20+ %. Also would you say no or low tips pressures servers/managers to improve service or no?
The headline says, "Exposing where your tips really go." That important question is only discussed in the last 5 minutes of the program. Customers intend to tip the worker who served them not the company. It looks like the 'working for workers' government has some work to do in enforcing its labour laws.
Laws around tipping are regulated by the provinces, not the cities or the federal government. It's something that we should all be bothering our Premiers about.
@@adrianli7757 The Ontario government already fixed this problem by making the minimum wage the same for everybody. So your server should be getting paid the same as any other minimum wage employee, and since we don't tip other minimum wage employees, why tip here?
@@adrianli7757 Quebec, New Brunswick, NFLD and PEI had laws prohibiting employer tip theft before Ontario passed an ESA amendment called the Protecting Employees' Tips Act in December 2015. BC has since joined them. That original Ontario law was very clear and even included an explicit definition of what a tip was. The present government has been in power since 2018 and over the course of their term this law has been gutted. Today the Ontario Ministry of Labour's own guidelines state the ESA does not regulate tip pools. All an employer has to do is create a tip pool and then they are free to do whatever they want with the tips. I would be very surprised if the laws in the other provinces have resisted the back channel industry lobbying which has so quickly undermined the law in Ontario. Furthermore, enforcement of the ESA in Ontario is almost non-existent. When violations occur workers quickly discover their government has decided staffing its Ministry of Labour is not a priority.
@@FitChickGlows sure then give everybody $25 an hour minimum wage and your pizza slice is going to be $20. If you can't live on minimum wage then get a job that doesn't pay minimum wage.
I feel more empathy towards sales and service personal, as someone who's worked in both sales and service. If I'm treated well I would like to tip well, but being asked for a tip in places I haven't even talked to another human being for more than 5 seconds is ridiculous, and I have no problem saying no.
Tipping on those tablets and POS machines should be opt in, not opt out. There should be a small button that says "Tip?" which brings you to a tip screen. If you don't press that, then you don't see the percentage screens.
I've read through many comments and it took me a long time to find exactly what I was thinking. When the tip option was first added to the card reader/tablets/etc this is exactly how it should've been from the start.
Theres a girl in subway that would strait skip the tip option from subway. One day i was happy for her service and patience for my hangry toddler (shes tired and wanted a cookie before we go home). I tried to add a tip ( thats when i learnt that they dont get it at all- i insisted because i was grateful). Thank her for going an extra mile and slip a 5$ note. (I was using a debit)
I just want to know the price and pay the price. The only add on cost I can accept is tax, and only because I don't actually have a choice. Set your prices so that you can afford to pay your workers a reasonable wage and then that is what they get paid to do their job. End of story. Tipping causes unfair and unequal pay for workers doing the same job in the same business. The whole thing is out of control.
Nothing to ruin a holiday visit to the US like being asked to tip everywhere you go when you come from a country that doesn’t have tips in the first place. Thanks for the reminder of what I have to look forward to.
Trick: “If a machine requires you to press a number dial or use the touchscreen to choose your tip amount, simply press the Enter button twice. This will automatically allow you to tap your card without adding a tip.
I was scrolling through an Etsy seller’s house plant inventory recently and they had a “listing” for a tip. The description mentioned how hard the seller’s employees work and they deserve it. This begs the question…what is the hourly rate for? Just to show up to work and do nothing unless there’s a tip?
CowDog Coffee in Vancouver is such a great example of abolishing tips altogether and paying their staff a living wage, The owners are extremely transparent about this since they opened up this year.
I stopped buying and picking up a pizza when they started asking for tips. The first time I was asked, I said no. Honestly, I was afraid and uncomfortable to go back to the pizza place. I wanted my pizza without any "extras" on it.
I work in tourism and regularly get $100 cash tips that go right in my pocket. And i am payed a livable wage. Some people are grateful for a unique experience
Minimum wage in Ontario is now $17/hour. If they have delivery fee plus tip then I don't need to tip every single person everyday. If you do math it's insane
I simply stopped going to business's that does this tipping nonsense. Just pay your people a fair wage. And stop selling out our country to lower wage foreign workers.
I do not tip, period. I am not a party to the relationship between the employee and the employer. My relationship is strictly with a business provider (in this case, the service is eating without having to wash the dishes). I pay the prices set on the menu, and that's it. I also do not go to any place requiring additional fees (such as the 'honest to goodness fee' I saw recently, such BS). As I see it, that's the end of the story.
Good work. Thanks. What you need to investigate now is when you are paying at the grocery store...or fast food place...and they ask you..."Would you care to round up for XYZ?" In the States...That seems to be the new way to grab a little more of our money, eh?
I seldom go out to dine anymore because of this. I never liked the tipping culture here in North America, but I used to feel I was compensating the wait staff for unfair pay practices. It's not their fault after all. Now the laws are updated, and the prompts are coming from the faceless debit machines, and don't know if the wait staff even receives the tips. It is all too much. I don't want to be rude. I can just cook at home to avoid the whole issue. I suppose if I do have to go out, I can bring cash I can leave it on the table like it was 30 years ago.
At least at our local liquor store, the employees usually tell you to hit #1 for no tip. Implying they acknowledge the absurdity of it and don't want people to feel pressured. I very much appreciate the gesture, but it also shows how out of hand it is that even the person at the counter doesn't feel comfortable with it.
I will say though, I used to work at Chipotle and they have a sliver tip jar. After every shift, we split it with everyone working that shift and it really helped me catching the bus everyday after work! :)
Thanks for allowing comments for once cbc.... see its crazy to me the tips everyone asks for ... i run a paintball business in bc for the last 6 years and deal with groups of 6- 30 people for 2+ hours each... i can count on my fingers the number of times ive recieved tips and its like $10 on a $500 bill so like 2%. what do other businesses do that makes them deserving of tips ... i dont understand it.
Here in the US, we feel guilty about not tipping as well, and it seems to have become a social taboo NOT to tip! I refuse to tip unless it is a proper restaurant, and even then much of the time here the servers barely put the effort in (not everywhere I have been, but several places). I once got attitude for not tipping enough! It has gotten out of hand. Ban tipping. Companies need to pay minimum wage or more, or go out of business. It is not the consumer's responsibility to pay their wages.
It also doesn’t help that most restaurants, regarding the number of sales servers would make, if their tips don’t match the sales to tip every other staff member based on the percentage (cooks = 2%, hosts = 1%, support staff = 1%, bar = 2%, dishwasher = 2% based on sales/tips made), then that means they’ll actually OWE money to the restaurant rather than having any money from the tips for themselves. Which would technically come from their paycheque. And it’s unfortunate seeing this… bitter behaviour in servers sometimes about customers not tipping enough in the restaurant I work at, because they really need those tips to match the sales or else they may owe $45-$100 CAD by the end of the day. It’s an awful culture that restaurants should take accountability for. Take away the part that servers have to OWE money at least, but if that can’t happen, at least pay your workers and don’t pressure the customers.
American style tipping culture has also invaded Berlin, Germany -- especially once you begin speaking English, then bars and restaurants almost EXPECT a GENEROUS tip from an American sounding customer, and if you don’t leave one, or leave a German sized tip (which is usually just some change rounded up to the nearest Euro amount - which is standard here), they look at you CRAZY! Yet, these businesses don’t expect “generous” tips from Germans and fellow Europeans. I’ve noticed that in the few years I’ve lived here.
I tip 15% at sit down restaurants and in cash (pre-tax) if I sit down at a coffee shop, I'll tip maybe up to $1, nothing more. At restaurants, the service is usually not exceptional, just average, so I never feel it's warranted. Also, I'd prefer if the service charge was included in the price, as it is in Europe, so that there's no pressure to tip. I never feel bad to say no to most places (aside from restaurants or coffee shops) that ask for a tip. Also, Canada is rampant with labour law violations and so seeing tip theft isn't surprising. Financial penalties don't always deter businesses either because if taking tips is more profitable than the fine, then it's obvious that they'll keep doing it.
No tip for anything but sit down restaurants, and even there, I'm reducing the amount I'm tipping. It's about time we put a stop to this madness.
We should start making anti tipping t-shirts or something...
how much are you reducing by/to?
Especially cuz the price of the total meal has gone sky high plus the percentage they are "supposed" to be tipped has also gone up. Im going back down to 10 percent and only at sit down or if someone is using their own car to drop food off but i don't use that service because it's too costly.
Don't include any taxes in the tip amount. Tip on the untaxed amount.
Absolutely everywhere prompts for tips now, it's out of control. If I'm just ordering at a counter or getting take-out then I press no tip without hesitation.
It’s kind of scary to hit ‘NO TIP’ at first, but once you get used to it, it’s easy to do it with a big smile
Nah man I hit that thing like no other.
My experience exactly
Yours, may be new policy, I dont eat at Jersey Mike's, Mod Pizza, or any other place that throws that tip on the screen.... I never worked in food service, so I hate to be cheap, ... my head hurts
can’t you just be normal and not turn it into a malicious noncompliance thing
Yep, no more guilt tipping.
The owners getting the tips should be fined heavily or be prosecuted. Sounds illegal
no one tell this person about wage theft. Or Welfare Theft.
i ask now and then come back the next day with a sign saying "dont tip here the owner takes the tips" and post it on the front door.
It is illegal in the US. Not sure about Canada.
Our waitress at ihop helped herself to a tip that was more than our actual bill.
@@Jamie-vw8bj Did you inform the manager/owner?
Tipping culture makes me stay home. I eat more cheaply, and now the establishments asking for extra money get absolutely nothing from me. No tip and no patronage, either.
Thats awesome! Live like a Grinch!😂
@@ztekz Home cooked meals shared with a loving family are not Grinch-like at all. We all have choices to make.
Not eating out doesn't equate to living like a Grinch though 😂 Why waste money on crap food out when you can make it better at home and have quantity to share with friends and family. I save eating out for the special occasions and the cuisine I don't cook at home. I'd like to support businesses more but I can't justify spending an hour's wage on something like one Greek chicken wrap with a bit of salad, feta and tzatziki.
Like the Ronald McDonald house, always begging for other people's money.
Good, stay home.
Abolish this. Go visit Japan, they do not ask for tips but they give you one of the best services in the world. It is even frowned upon if you tip in Japan.
Fr. Makes tipping here feel worse, considering the standard of service is so damn low in comparison.
Many other amazing countries in Europe, Australia and New Zealand do not encourage tipping too. While we here are expected to tip for worse service, and it's not the customers responsibility to cover for low wages.
This isn't something that can be stomped out by law. People have to stop tipping, and servers have to stop being so greedy and ignorant about the topic trying to defend it.
edit: or rather I should say tipping culture in particular cannot be stomped out by law. Tipping _prompts_ on electronic displays can -and probably should- be outlawed, yes. It's literally begging. Why is it illegal for the poor homeless people to ask for spare change but totally legal for billion dollar chains to ask for 20-30%?
@@MsHojat when is it illegal for poor homeless people to ask for spare change? its banned by private places, but by law.
Can confirm! It's amazing!!
The worst is when they ask you to tip at places where you haven't even received your service yet. Like a fast food place. Like, I'm paying first, then you make the food. If I don't tip, are you going to not make the food well? It feels like blackmail every time.
That’s a good point I haven’t thought of
When I used to work fast food we weren’t allowed to accept tips. Customers would try to tip me and I would politely decline, some would insist I take the tip. We weren’t allowed to keep them, we had to leave them in the draw and it would be accepted as an overage. When I do grab fast food it seems weird that they are asking for tips now.
Exactly!!! I’m FORCED to tip in these places.
I'm a Canadian living in England.
There is no tipping here and it's wonderful. Once, I tried to tip a waiter for exceptional service. He jokingly yelled at me to keep that "shite north american tipping culture out of this country!"
Would you mind exporting that attitude back home?
I also like how in England, the price tag at stores is the actual price you’re going to pay, rather than backwards America and Canada where the price tag (except for Starbucks) doesn’t include the sales tax already.
@@59fiftycap Starbucks prices include tax? Maybe in Canada.
@ in the US at Starbucks they already include tax.
I'm in Japan, and it's strictly no tipping! Wait staff will literally chase you down the street to give you your money back if you leave any on the table! And the service here is second to none, always super polite and smiling.
Ban tips altogether. Pay living wages. Why making it complicated?
Amen!
Yes, l’m aware of this famous Canadian company where most worked fulltime hours but there was an employee “Food Giveaway Corner” because the disgusting company didn’t pay a living wage! YET this most famous Canadian company set the Food Giveaway Corner up so employees could help each other out by donating food for other employees!! Now isn’t that ironic!! 🤮
Many restaurants have tried to do living wages (and it states so in their menu/pricing structure), but the problem lies in that the starting price of the food/beverages become 10-15% higher than other similar restaurants. Most restaurants operate on about 8-14% margin, people won't come to your restaurant if your food cost is higher than other restaurants in your area.
@@lazypuddycat they will if they know tips are abolished there and this is the full price compared to other restaurants where they know they'll have to add more, often 20%.
Restaurants arent that profitbale that they can pay staff 30-40$ an hour. Thats aprox how much youd make hourly with hourly + tip
When I don’t tip, I get a feeling like someone is going to give me bad service on purpose just because I didn’t leave a tip
Honestly it does feel implied now. And if you read reddit it seems that is the case more often than is comfortable.
I feel like they’re gonna spit in my food in the back or add some surprise sauce in my drink if I don’t click the tip button
more like you get what you're paying for
Thats fine since the workers aren’t getting the tips😢
honestly, i almost tell people specifically not to sometimes, since the tips aren’t actually going to us and i’m not particularly fond of our store owner lol
Or the "Would you like to round your bill up for the children's charity" at the grocery store all so the multimillion dollar corporation can say look how much "WE" donated....
yes! just yes!
Customer funded public relations campaign.
Oh yeah I always say no to that. I know exactly what these dirt bags make these poor workers do to make the millionaires look good
I dislike this guilt tripping virtue signalling marketing ploy of mega corporations and the "charities" they specifically choose to advertise for, most often to fit "the message".
Horrible capitalists.
I bought a few things at a Canadian Tire in Montreal about a year ago and I was surprised and amazed that a "add a tip" was actually prompted when I was about to tap my credit card on the machine. Like, nobody helped me in the store, I just went and grabbed what I needed. Who exactly am I tipping? Ridiculous!
Like when the self checkout says "How did we do today?" like...the product was stocked on the shelf by someone so I guess you did the basics of your job...other than that, you did nothing.
한국인이시군요. 반갑습니다.
😁😁😁
You’ve got to be kidding me! That’s outrageous! Now that‘s literally scamming your customers. 🤣😂🤣
Im not surprised. Anything to do with Canada is a bloody scam.
This was a very well done report. Something additional that has been increasing cynicism for tipping in my mind is the "pre-service tipping" for many services like food delivery. On top of the normal social prressure it 1) forces you to tip before you even see the wuality of service, and 2) makes you wonder if a low/no tip will negatively impact you (intentionally bad service)
Yes, this is something that drives me insane! I have to get my groceries delivered because I don't have a car and there have been so many instances where I felt like I undertipped an amazing delivery driver or overtipped a horrible one. I try to meet them outside and carry cash when I have it to give a few dollars extra to the great ones, but that isn't always an option for me! I'd like to make sure these people get the tip they deserve, but i can't do that if I'm selecting the tip before a driver has even been selected!
It’s getting out of control on ubereats I hit the bottom to custom tip and enter 1$, the app prompt said that a low tip amount may impact my delivery time, I never had this popping up before while deciding not to tip or custom the amount to tip. This is sickening
My local pizza place starting doing that for delivery orders. Before they would bring the receipt to fill out the tip and total.
Like why would I *tip* BEFORE I receive the service?
I always ask them to let me fill it out when it arrives and they act like I said a bad word, lol.
I refuse to use services that make you tip before receiving any kind of service. In an example think about how we used to order pizza, normally you got pretty good service because you tipped when it got there assuming it was not cold or super late, now you pre tip (for any service) and its always late and cold on top of usually rude or terrible service. There is also a new trend on things like doordash where your driver messages you and gives you a story asking for a higher tip...
Lower/no tips absolutely can impact you because for some apps, workers just won't accept your order. So now you need to pre-tip just to get the order delivered. But then companies try to argue that it's to lock-in a guarantee for the driver since scummy customers like to tip bait drivers that are already make pennies. So now you can't lower your tip, if that were appropriate.
What a wonderful experience.
There’s a Chinese restaurant I often pick up my lunch at for $15. The owner works behind the counter and his wife works in the kitchen.
The owner literally doesn’t give me the machine until he skips the tip prompt, and I asked why and he said “there’s no reason for you to pay more when we don’t have employees working behind here.” I told I’d like to tip a bit just to say thanks, and he even refuses.
What a contrast to all the rats in the Hospitality business who have motivated 6 provinces (so far) to pass laws banning tip theft.
Which restaurant? I would like to go there
How much would you tip? I tip a flat $5 usually and if i really like them $20-50
I got to a chinese restaurant as well and they skip the tip button
places like that get recommendations! If the food is good, the service is good, and the owners honest then that place gets my business. Honesty and transparency is worth so much.
I do not care, I shamelessly smash that no tip button.
I wish I had your strength.
You are my friend!
Bruhhh, this is the comment I was looking for. Imagine my barber, who probably earns more than me, still expecting me to tip him😢
I visited China last year and there are no tips, no taxes. I don't really believe in tips unless I am at a nice restaurant and the server is making a special effort to serve me. In general, I believe that with the current wage levels, tips are not required and shouldn't be expected.
@@1hjehje there are taxes, it's just included in the price. only north america doesn't include taxes in the list price
The jewelry store saying the customers ask for a tip option is total bs. If a customer wants to tip the jeweler he/she can. The customer doesn't need a prompt on the receipt to reward good service.
We all need to start a new NO-TIPPING culture. This is getting out of hand and the only way to stop it is to stop tipping.
It's time people stop pointing a finger at one another and hold irresponsible restaurant and coffee shop owners to pay their employees a decent wage instead of their livelihood hanging on tips from customers who are also trying to get by in life.
Just because it's been a thing so far and employers reaped the benefits, it doesn't mean it needs to go on indefinitely. It keeps getting worse and workers became entitled and rude to low tippers or no tippers, it's just upside down and nonsensical.
What are you going to do ? Each time a machine prompt you for tip you're gonna shame and complain to the employees ?
@@jerjersgt Number one, never tip a machine, only tip a worker who has given you service. Number two, when you are pressed for a tip that is inappropriate, YES waste the time of the employee, but more importantly, insist on speaking to the supervisor, and waste their time. EVERYONE is sticking these tip requests on payment BECAUSE THERE IS NO DOWNSIDE!! Clog up their checkout! Cut their revenue!
I’m gonna start saying it’s against my religion.
Then move to another country
The girl at Subway told me that if you tip at the machine, 100% goes to corporate.
she (and all staff) should be telling that to each customer.
I carry a change purse and tip them in cash.
I asked the employees at the one here, and she told me the employees get the tips.
I was so shocked when Subway wanted a tip and employee got mad when I hit no tip and the food isn’t that good anymore.
@@PamMcGarvie Then they can get fired for putting money in their pocket from the cash register
Thanks for the wonderful content CBC!
Government, it' time to regulate tipping machines!! It is pressuring customers.. getting way out of hand. Also please tighten the regulations so that the workers get the tip, not the owners.
We need a legislation mandating machines to have no tip option set as default; forcing tipping to be optional.
How can we make this happen? I have been thinking about it a lot. I join the proposal.
I can only speak on Clover system but it's off unless you ask them turn it on. And it's very easy to turn off and on even if it's turned on. You don't need anyone from Clover to turn it on or off for you. These places turn it on to make a buck. Turning it off is easy and if they say they can't I don't buy that.
there is always a no tip option, I never saw one without that.
YES!!! THIS!!!EXACTLY!!!
We need legislation that the percentage is based on the pretax amount. Not the after tax amount which most are doing which is inflating and showing incorrect percentages
Mother always said, “Pay more, get less.”
People pay tips now BEFORE receiving the order, meaning mentally you gotta secure the quality of your food or product. That’s not how this works people. If it is imposed on you, it is not a tip, it is a psychological tax.
Thank you for this CBC! I am also glad your expert said "it's outrageous and if you don't fight back you'll see it at more and more places." In the US, be it CBS, NBC etc the "etiquette expert" just says "you should tip your server, what is right for you but 20% is now the norm" which just justifies this whole mess. It is one thing for a server who makes subminimum wage, but if that's fixed why are we still tipping and at higher percentages? At the local coffee shops here in Minnesota I get the prompt to tip, same with quick service places like Chipotle when nobody is serving me. I still get a bit intimidated by this, but I just keep pressing no. I give what I feel like giving at restaurants where I sit down, and that's usually 10%. The price of the food's gone up by 40% since 2020 so that means my tip did too.
I LOVE hitting the "no tip" and "skip" button.
Me twoooo
And for the machines that have no option to skip or no tip, hit percentage 0%.
It’s my favorite hobby
Please tell me you look then in the eye while you do it! I hit no tip and look shameful lol
I do it and I feel kinda bad, but there’s no way I’m tipping you to pick up my own pizza
stuff like this is why CBC should NOT be defunded. They do genuinely good journalism, and the business donors that the PCs are supported by don't like it.
Just because food is good doesnt mean you should always eat it.
I agree Marketplace is a good segment, but it's the only good segment on the CBC. Is that worth 1.4 Billion taxpayer dollars every year? ABSOLUTELY not
No one has a problem with real journalism that isn't partisan.
Also it doesn't exclusively happen at the CBC.
CBC has some good programming and every country needs a public broadcaster no matter how inconvenient they may seem to some.
Marketplace, Quirks & Quarks, White Coat, Cost of Living, Schitts Creek, Heartland, Under the Influence, among others, are why CBC is worth our while and dollars.
@@ronanderson9553 that's a wild statement. Have you even watch About That, Power and Politics, any of the radio content etc? There might be more good CBC programs than non-CBC programs in the country, at least when it comes to informative content. They even do great entertainment content eg Anne with an E.
As a business owner who provides entertainment services to people, I turn the screen to them, hide the screen with my hand, and say, "Don't feel obligated. It's not mandatory, but it is appreciated." Your prices should be enough to cover you. A tip is a gift and business people should NEVER rely on tips for livelihood.
We get that it’s not mandatory, but like from the majority of people in the video, when people are prompted, they’re susceptible to social pressure and agreeing to it.
If you really want to do right by your customers and your employees are being paid a living wage, please get rid of the option altogether.
I have to agree. If I was told “it’s not mandatory, but it’s appreciated”, I would still feel pressure. The “it’s appreciated” still would make me feel guilt that if I don’t, I’ve disappointed you. Just remove it all together for your customers. That’s my opinion :)
I hate it when I am told
"Fix the system so that you may do the right thing"
I no longer give any tip anywhere anymore. My time and energy is precious to me. If I feel like someone has done more for me, I simply hand them cash.
These business establishments should consider themselves lucky anyone is supporting their businesses anyways.
Tipping is for exceptional service not for just doing your job.
After watching this video I’m not tipping anymore. I don’t need to pay your wages and people are not getting their tips. It’s always the owners that are making more money and screwing over employees
My mom being older generation, usually pays cash and always pays tips. She went to get her manicure done and already added tips but the cashier added additional 25% tips without asking her, she ended up paying $80 for a $45 service! This is taking advantage of people, tipping lost its value.
No. Unless the 25% tip surcharge is posted, this is outright theft.
and you know why it's like this now?
since government started to tax tips.
She should have refused this! She can even go after the fact and say she wants to review the bill and ask for the extra tip back! Or u can do it for her!
I have done this when I realized I overpayed the tip!
@@Nagalior in the states tips always have been, they are income, all income is taxed. Whats different is most dont hand people cash tips anymore so its all tracked (if they are getting them at all), before they were just not paying their taxes lol.
@@Nagalior In Canada tips have always been taxable but you have to declare what you received. When servers made less than the minimum wage it was common to leave a cash tip leaving no paper trail for CRA. FYI, bartering is also taxable.
My fiancé worked for a bakery in Hattiesburg owned by her uncle and aunt. For a year she saw people tipping (some big amounts on things like wedding cakes) and her uncle kept saying they’re figuring out how to divide the tips.
He’d come collect the cash tips as well and say the same thing. After a year we moved and she left that job but she never saw a dime of the tips that they received. Even family will wrong you.
“Some of the tips don’t even go to the employees” wow I got chills instantly
My rule of thumb is if I have to stand to purchase the item, I'm not tipping. Dine in, taxis, stuff like that, where I'm sitting on my butt and someone is doing something for me, you get a tip. Even with bad service at restaurant I still tip, just less. if service is really good I'll tip 20-25% of the bill depending on the size. I don't honestly even feel the least bit bad saying no to the tips on these machines. I personally think culture should move to a place were staff are paid properly and their income isn't subsidized by the customer through tips. Nice work on this piece CBC, keep doing stuff like this, it's what you're best at. No bias or government boot licking. Just good investigative journalism.
I agree with you. It's what I was going to do some time ago. However, I feel guilty not tipping so I haven't done it yet. This CBC piece has let me know I can, and should, take a stand about tipping. We even had a tipping fee added to our pizza delivery the other day before the pizza was delivered. Not anymore!
From now on I'm going to ask the server who gets the tip and if they do then I'm going to tip them cash. If they don't then I'm going to chose No Tip on the machine.
Thank you CBC
Imagine a family of 5 go out to eat, a minimum 20% tip means the waiter sat and ate with them as the 6th person!!
Today I paid $18 for a Bowl of Vietnamese PHO.
I can remember this being $5 and so affordable. Now I did add 10% because it was sit down, but no way will I tip a Subway, Starbucks or Wendy’s counter staff a tip!
Now I even see tipping requests on Web Based Clothing sites!
That’s far too extreme!
Why do you think that 20% is a minimum tip? You have been brainwashed.
@ well remember, you always tip at the end of the meal. No one is clairvoyant enough to know you don’t intend on tipping.
@spyderav8rI have stopped eating out due to tipping on top of the extremely high prices.
Some servers at busy mid to high end restaurants brag that they make $500+/night in tips.
I'm so glad this is finally being discussed more. I was someone who ate out 3+ times a week and supported local business every chance I got.
Now I go out about twice a year and eat more fast food and shop more department stores than ever. I'm tired of the experience being ruined by tipping, I feel bad if I don't tip and I feel bad if I waste money on something I shouldn't have paid for. I'm completely over this crap, especially when I've lived the last 10 years in a place with minimum wage for everyone.
A few years back I went to a sandwich counter restaurant in my small Alberta city. The employees had put a note on the tip jar that said: “the owner takes all of our tips for himself”. I asked the staff about it, and they were very mad about it. The next time I stopped there all of those staff were gone, the note was gone, and the people working there were all foreign workers 😐. Haven’t gone back since.
😮😡outrageous. Good you stopped going, hope the owner knows why.
That’s so gross. Definitely adds to the point they made about foreigners being more susceptible to the corporate or business owner greed.
Most people I know, including myself, have just stopped going to these establishments. Don't blame the workers, it is the business owners and managers that employ this tactic of excessive tipping expectations. It is finally backfiring.
Same, only place I go anymore that has tipping is the pizza place, and thats if I go inside and sit down which is rare because service is super slow even though no one else is every in there lol.
Many workers defend it as they benefit greatly from it.
I decided that if I'm standing or in my car when I order I'm not tipping. Best financial decision. And after the first few times it doesn't feel awkward to just hit no tip
When l told my manager that l was missing tips he stopped giving me shifts and when reminded him he denied it . l reported him for my missing hours that he didnt declared and my tips and nothing happen . for years restaurants took advantage of our tips and there are no government support about it . What a shame this happen in Canada
Restaurant tipping is not one-size-fits-all. I used to think the tip was for the person who served you. There are so many different scenarios. Servers pooled, divided and shared the tip, sometimes that includes the hostess and/or the manager. Servers collect tips, and then all workers, including the kitchen get a share. One that blew my mind was a server has to pay a fee to the kitchen even if they receive zero tips.
Guys, just start being comfortable hitting that "skip tip/ no tip/ 0% tip" button. I am not afraid to do this. If we are all tired of this, we must all stop. Full stop.
I completely agree, and if the employee on the other end doesn't see it as common sense than that's on them for buying into the predatory company tactics...
I’m from Europe so I have zero shame haja
I turned off the tip option on my terminals. It's getting ridiculous
Wowwwwwwwwwwwwwww Celebrity action up in the comments! Thx tho bro thats solid of you. Tipping pressure and culture is wild these days.
The worst is any festival that:
1. Doesn’t allow you to bring your own drinks
2. Charges $20 for a Coors or Corona
3. The server gives you attitude
4. The tip menu starts at 20%
And I just know that plenty of people end up tipping because they’re not paying attention or they’re too nice lol
it's ok, give them your metaphorical and actual 2 cents
The festival I work at has a no alcohol policy so that really helps, especially since everything is festie priced!
which festival was this,?
Stadiums, Theatres, Airports etc - its called captive audience! So they can force you to pay highway robbery prices and even before these post-Covid inflation madness! i simply say F**k Off!
why are you so broke?
I think in the past month I've tipped out over $200 to random places, but not once have I ever been thanked for it. I'm honestly going to stop tipping and stop ordering delivery.
$200?! Wow!
You tip if you like the place or service, otherwise you dont get the joy out of it for 9/10 wont bat an eye. America is just has very indevuilst Cultre.
You're dumb if you are tipping 200$ 😂😂
LMAO, you're a MUG
@@TheFCBR80 wait so ine complaina that rich people are greaddy with their money for their horde it but when they give it out has gifts you call them dumb? Like bruh what? 😂, america hypocritsim knows no bounds
Watching from Dallas Texas USA. My brother works in sit down restaurants and makes $2.13 USD per hour. His income should not be dependent on how generous or not his customers feel. There are a lot of things beyond his control that can affect his tip. If people do not give a tip, it actually COSTS HIM MONEY to wait on them. In the US, the government assumes he makes X% tip on each bill. Minimum wage (for non tipped people) is still $7.25 in Texas. Texas has the 7th or 9th (depends on who the expert is) HIGHEST economy in the WORLD. Texas currently has a 33 BILLION DOLLAR SURPLUS. One would think people less fortunate would have access to assistance. The governor said no. I can’t wait to leave Texas.
Tipping makes no sense in a place like california where servers are not bound by these low wages due to tipping. They make at least the $17 minimum, some counties have higher wages. So we're all schmucks for tipping in california.
Ohhh noooo! No free money! Wahhhhhhhh! 😢
As an expat Canadian living in Japan for the last 20 years where there is no tipping, customer service is way better than in Canada where tipping had gotten completely out of control.
Japan does have better service but let's not forget European service standards are non existent. So many times had to find what alley the waiter was smoking a cigarette in so that we coukd settle the bill
@@funkymunky8787honestly… good for them. At least they’re honest that they hate work and don’t play into polite politics. As long as the food is good i don’t mind.
Think of it as a little side quest they put you on while travelling
That’s cool n all but you’re an immigrant sir. Let’s call it what it is.
That's because they have a homogeneous culture and a high trust society. Could maybe have happened in Canada before mass immigration but now no chance.
Because japan has much more supply of labour, thanks to its population. Their part time wage is 11-13/hr cad
I went and left Yow Wings a 5-star review. What a good man
I'm curious to why, if he's against the tipping culture...why not take that part out of the POS terminal altogether ?? or is it all just for the camera?
@@AZN-4-LIFE-Uyou’ve left that comment several times. What’s your agenda here?
If you have doubts, why don’t you go visit?
How do you think this guy was selected?
@@nancyg7218 No agenda...genuine curious...As I thought, if you were to "implement" a service into a business...YOU have a choice of what is implemented and what's not.
My stepfather would love being friends with the Yow Wings guy. Seems like a smart business man 😊.
@@AZN-4-LIFE-U Agreed.
There are user accessible sections on the card reader terminal that allows you to remove the tip request or even change the default amounts.
The guy was playing it up for the camera.
Calculating tips after tax is one of the things that sets me off and gets me really specific really quick.
It’s purely corporate greed.
Fast food businesses should NOT have a tip line on the debit machines.
The original “Tip Jar” was your choice and the employees most likely got to split the tip.
It’s just so egregious and greedy now.
Guilting customers to pay to “Them” is just infuriating disgusting 😡🤬
Totally agree! Corporate greed begging at its finest.
To be fair, how many of us actually carry cash, especially coins, for that "tip jar"?
@ ***watch the latest Canadian program called “Marketplace”.
They discovered the money you add to your purchase called a “Tip” doesn’t even go to the workers, it’s goes to them, the business owners to offset the higher wages they pay their workers.
So NO, I’ll never use that tip line on the debit machine.
If you want to give a tip, give the worker some pocket money.
Otherwise your just making the rich, richer 😡🤬
I'm sick and tired of being prompted for tips. I've stopped eating out at restaurants and aggressively hit the 'no tip' option for all takeout orders. 😒
I'm glad for this video. Tipping is out of hand, also with delivery drivers. They steal food or damage your food. If you don't tip. The meaning of the tip has gone. Food delivery by each establishment you also pay them a delivery fee. So a 15$ order will cost you almost 30$ for that 1 delivery.
I recently worked for a cannabis cafe. A manager told us on his way out of the company that our tips were being shared with the ENTIRE company-including staff working halfway across the world and the corporate team, many of whom would get high all day.
People need to visit that wings shop!!
That dude is true Canadian...
I'm curious to why, if he's against the tipping culture...why not take that part out of the POS terminal altogether ?? or is it all just for the camera?
@@AZN-4-LIFE-Ucause those machines u can't
@@AZN-4-LIFE-U Sadly it can't be removed from the terminal. Very annoying.
That business owner of the chicken wing joint is a real Canadian. That dude gets it, he has what it takes to be an entrepreneur in this country.
I'm gonna stop tipping. Until i know for certain that the laws are in place to protect the workers, i'm not tipping anymore.
In most provinces strong laws were enacted years/decades ago. Industry lobbyists and their politician friends have been undermining them ever since.
It. Gets easier after first...no tip..
Same, time to fight back guys
Wow. What a principled stance.
Note it's "I'm not tipping" and not "I'm only going to patronize businesses that pay a living wage."
Still want those services, huh? and happy to continue to support a system that exploits workers to provide them.
So you're gonna make the employees suffer for the incompetence of the government? How is that fair to them?
Simple solution. Boycott tipping and places that demand it.
So every sit down restaurant ever
Unfortunately a lot of none sit down places are running tip prompts.
The owners are using as a way to attract workers without offering them livable wages.
And a lit of owners keep large portions of the tips themselves which in NB is illegal but they don't care
I only pay the worker directly with cash for tips and debit/credit for the items.
Either don't tip anywhere, or only tip in cash. Tipping any way other than cash is just throwing your money away.
What retail doesn’t seem to get at this point is this is part of what drives people to shop online.
good point, agreed!
@@strange-universe At least the website didnt have someone staring at you till you tipped watching to see how much you will select haha
Wow! Excellent video. Definitely worth to watch. I was a teenager in the '70s. We used to tip then as well but only at restaurants and even then only about 10% for exceptional service. Usually when we left a tip it was just. the coin change that was left on the table after paying the bill. 10% was considered to be a pretty decent tip. Over the years I've seen the culture of tipping evolve from leaving some chump change on the table to an expectation of an additional 15% - 30% of the bill. Further the quality of service is no longer a factor in determining whether you leave a tip. There is still an expectation that you leave a tip even when the service was lacking. Also we are now being expected to leave a tip for pretty much any service not just restaurants. I believe that the business owners are paying their employees less because they factor the Tips into their wages and only pay minimum wage plus tips. Therefore when we leave a tip now it is a subsidy to the employer and not a benefit to the employee.
One day while going to Habit Burger I asked one of the workers how their tips were dispersed to them when you do online orders, and all that. She said she wasn’t allowed to talk about it. looked behind her where the manager was and kind of gave me a sign like it was something she couldn’t talk about. Basically gave me the sign like we don’t get the tips.
Absolutely do not feel guilty about not tipping, especially in places that shouldn’t even be asking in the first place like bridal shops or coffee houses. Tip culture is a completely North American construct which has gotten way out of hand now and mandatory tipping should be made illegal.
I didn’t think there was mandatory tipping. Am I wrong?
Yes there's some restaurants that do auto gratuity for parties of a certain size
@@TheAmtwhite mandatory tipping totally exists when establishments purposely remove the $0/no tip option on their machines. Count yourself fortunate if you’ve never encountered that.
This exposes why it's such a useless idea to tip, while cheap owners are getting it, what was lacking in the video is to show what some other countries tipping policy is.
I worked at a supper club in the mid 90s. At the end of the night, the owner collected all of the tips. He took 40% and then divided the rest with the bartenders getting the highest percentage, then the cook, then the wait staff. I was a prep cook and dishwasher and got nothing even though I did lovely jobs like cleaning toilets and hauling out trash. I got there 2 hours before everyone to peel shrimp and slice onions and was always the last one out. One of the waitresses got fired for trying to hide a tip in her uniform, but she had been seen by a bartender who ratted her out. It was an eye opening experience for me.
Tipping PERCENTAGES going up has been ridiculous. Yes, cost of living has gone up...but the fun thing about percentages is that when the cost of a bill goes up, the SAME percentage results in a higher tip. 10,12,15% going to 12,15,18%, then 15,18,20% makes zero sense because now not only are you tipping a higher percentage, but it's a higher percentage on a higher principal.
It's how taxes should work on the wealthy, not an 'expense' for the middle and lower class. Progressive.
It makes plenty of sense in a populace that handwaved away the importance of mathematical maturity this modest.
What's more ridiculous is that some salons and barbershops are asking for tips beforehand when you book online, like I don't even know if you will do a good job and this even add the pressure to tip for good service.
Salons have gotten ridiculous too. The worst are the ones who want new customers to come in on your free time to do a "consultation" before they allow you to book an appointment. Lol are you paying me for my time? The ones that want you to pay ahead online are whack too. Salons be tripping and entitled.
I've noticed they ask for an upfront deposit of the service even if you haven't received the service yet and they don't give you the deposit back if you cancel your appointment with less than 24 hours. Kind of ridiculous.
My son and I walked into a coffee shop, ordered 2 coffees a Danish and a bag of whole beans. The charge was $35 and the tip section STARTED at $5.00 and went to $15! No no, $2 is fine for the 2 mins we were standing in line and then left! The barista said "Please don't feel like you have to leave a tip. We're paid well. The new credit card company set this up".
In Europe, when u tip, they really appreciate it. Here, you tip, they kinda just feel it's god given. I think we should follow the route of Europe and tip only when they provide good service.
Please don’t tip in Europe.
Part of the overall entitlement culture we unfortunately have fostered in North America ... Other parts of the world not at all ...
But don't they charge a gratuity in Europe? That means you shouldn't tip.
Yea in France gratuity and taxes are included in the prices shown. If the service was very good then people will top it up. Independent and family run restaurants are also still prevalent there so the little extra is greatly appreciated. I can't speak for Paris, but a local restaurant I know charges €17 for their set lunch menu, so we leave a top up.
@@AndreMcHenry yes, the prices are including gratuity and I think that's how it should be done. BUT overhere it is spreading like an oil spill. What is gratuity if you go to a take out and get a coffee or get your hair done and.... etcetera.
There should be legislation (provincial or national) around tipping. End the psychological game/shaming culture built into the tipping exchange, get it back to the commonly expected types of businesses that people expect to be asked for a tip, pre-calculate tips on before tax totals, legislate the distribution of tips between employees/owner etc.
I’m glad we’ve moved on from the articles a couple years ago that guilted and shamed people INTO tipping. We can all agree it’s getting out of control
More often these days I’ll simply not leave a tip at all. Having an Olive Garden where I live start the prompts at 20%, then 30%, and ending with 40%, and making the “no tip” option difficult to find … it has the opposite effect on me. I left no tip, and now I’d rather go somewhere else when I want to go out to eat.
wow 40% I haven't seen one that high. I wouldn't go back either. They'll eventually figure it out.
Wow 40%. At that point just give the server half your meal. Fk that
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Where I live….in a major metropolitan city- a lot of restaurants starts at 18%, then 20% and then 25%…I was shocked to see that 15% was a shocking number…
I have no problem hitting the "no tip" button on the POS terminals. The only exception is traditional dine-in waiter service where I will tip but because the culture of tipping has gotten so bad I even tip less now than I used to. Not to mention prices have gone up so much while quality and quantity has gone down, it doesn't even feel worth it anymore.
Yep! Twice I got a slice of cake that was a SLIVER! My sweet friend and I thought to share a slice of cake at the end of our meal that used to be a decent sized portion that you could get a good share out of BUT what we got was a sliver. 😩 My poor friend was in such shock! She wanted to tell the waitress she made a mistake and didn’t give us a slice. I had to correct her and say ‘No darling! This is our new normal. She didn’t make a mistake, I was just at a cafe 2 weeks ago and they did the same!” 🤣
@@FitChickGlowsSend the cake back and let the manager know that the size of the cake piece was unacceptable for the price u pay! Tell them u will no longer be buying a dessert there!
I also noticed that the the piece of the cake is getting much smaller than before!
@@FitChickGlows Yes desserts are TINY these days. I don't order them but sometimes my husband does. It's like a tiny little almost sorbet sized bread pudding for 12.00-15.00.
The burrito place I go to, when I use the credit card, the cashier just outright reminds me "it'll ask for a tip just hit the red button"
Good on them.
I used to go to a coffee shop & they pushed all the buttons to 'skip the tip' before I'd tap
Same thing with requests for charity donations lately at these businesses. My inner radar always told me, "Why now?" and "These are probably just going to the corporations". I give to my church and directly to the causes I want to support.
This video is why I love CBC. Tipping culture has gotten outrageous. Consumers are bearing the burden of inflation on both fronts - increased prices for goods/services AND paying for the higher wages of employees.
The very first Q actually is: why is tipping even a PERCENTAGE of what the goods are worth? Is the act of handing out a $100 plate at fine dining any different than handing out a $10 big mac at McD's? If not, then tips should be an absolute value, not a percentage of the goods.
And imo that absolute value is capped at $5.
On door dash I tip a flat $10 on all my orders, 1) I've found out it's actually a way better tip then they usually get and 2) I know they put a lot of wear and tear on their vehicle driving it all over
Before the pandemic I used to only tip pizza drivers and stuff $5, but due to inflation I changed it to $10
A sit down restaurant I would still tip 15% probably, I would feel guilty giving them a flat fee for some reason
Restuarant servers has to tip out on average 7%-10% of their sales to the restaurant, to be devided between the cooks, bussers, hostess and bartenders. When a server didn't get tip, they still need to tip-out on that sale. So, let's say I have a table with a $50 bill and left me no tip, I would pay $5 out of my own pocket serving that table.
@@nadiamoureena4062I've heard that happens in some, not all, but some restaurants. Would you say you're still ahead at the end of the shift though? Cause some are going to tip 20+ %. Also would you say no or low tips pressures servers/managers to improve service or no?
@@nadiamoureena4062 that needs to change to maybe 25% of the tip, so if they tip $20 you pay out $5
Yes sir ! You are right ! Should be same in real estate commissions also
Respect to Ryan for hitting no tip before passing the payment module to his customer's and he's very well spoken.
“He’s very well spoken” let’s be honest you would not have said this if he was white lol
The headline says, "Exposing where your tips really go." That important question is only discussed in the last 5 minutes of the program. Customers intend to tip the worker who served them not the company. It looks like the 'working for workers' government has some work to do in enforcing its labour laws.
Laws around tipping are regulated by the provinces, not the cities or the federal government. It's something that we should all be bothering our Premiers about.
@@adrianli7757 The Ontario government already fixed this problem by making the minimum wage the same for everybody. So your server should be getting paid the same as any other minimum wage employee, and since we don't tip other minimum wage employees, why tip here?
@@m.stewart7208The minimum wage IS STILL NOT A LIVING WAGE.
@@adrianli7757 Quebec, New Brunswick, NFLD and PEI had laws prohibiting employer tip theft before Ontario passed an ESA amendment called the Protecting Employees' Tips Act in December 2015. BC has since joined them. That original Ontario law was very clear and even included an explicit definition of what a tip was. The present government has been in power since 2018 and over the course of their term this law has been gutted. Today the Ontario Ministry of Labour's own guidelines state the ESA does not regulate tip pools. All an employer has to do is create a tip pool and then they are free to do whatever they want with the tips. I would be very surprised if the laws in the other provinces have resisted the back channel industry lobbying which has so quickly undermined the law in Ontario. Furthermore, enforcement of the ESA in Ontario is almost non-existent. When violations occur workers quickly discover their government has decided staffing its Ministry of Labour is not a priority.
@@FitChickGlows sure then give everybody $25 an hour minimum wage and your pizza slice is going to be $20. If you can't live on minimum wage then get a job that doesn't pay minimum wage.
I feel more empathy towards sales and service personal, as someone who's worked in both sales and service. If I'm treated well I would like to tip well, but being asked for a tip in places I haven't even talked to another human being for more than 5 seconds is ridiculous, and I have no problem saying no.
Tipping on those tablets and POS machines should be opt in, not opt out. There should be a small button that says "Tip?" which brings you to a tip screen. If you don't press that, then you don't see the percentage screens.
I've read through many comments and it took me a long time to find exactly what I was thinking. When the tip option was first added to the card reader/tablets/etc this is exactly how it should've been from the start.
Theres a girl in subway that would strait skip the tip option from subway. One day i was happy for her service and patience for my hangry toddler (shes tired and wanted a cookie before we go home). I tried to add a tip ( thats when i learnt that they dont get it at all- i insisted because i was grateful). Thank her for going an extra mile and slip a 5$ note.
(I was using a debit)
I just want to know the price and pay the price. The only add on cost I can accept is tax, and only because I don't actually have a choice. Set your prices so that you can afford to pay your workers a reasonable wage and then that is what they get paid to do their job. End of story. Tipping causes unfair and unequal pay for workers doing the same job in the same business. The whole thing is out of control.
Nothing to ruin a holiday visit to the US like being asked to tip everywhere you go when you come from a country that doesn’t have tips in the first place. Thanks for the reminder of what I have to look forward to.
Trick: “If a machine requires you to press a number dial or use the touchscreen to choose your tip amount, simply press the Enter button twice. This will automatically allow you to tap your card without adding a tip.
Thank you for this tip! I’m going shopping today and I’m going to give it a try! ❤
If you want to tip, hand cash to the server. Not a machine.
I was scrolling through an Etsy seller’s house plant inventory recently and they had a “listing” for a tip. The description mentioned how hard the seller’s employees work and they deserve it. This begs the question…what is the hourly rate for? Just to show up to work and do nothing unless there’s a tip?
The thing is mostly everyone Works hard 😂 what so special about them??
CowDog Coffee in Vancouver is such a great example of abolishing tips altogether and paying their staff a living wage, The owners are extremely transparent about this since they opened up this year.
I stopped buying and picking up a pizza when they started asking for tips. The first time I was asked, I said no. Honestly, I was afraid and uncomfortable to go back to the pizza place. I wanted my pizza without any "extras" on it.
Yes, I also worry about the “extras”! 😮
Yeah I don't see the point with pick up if I'm getting no additional services. Sit down or delivery, fine, but I won't for pick up.
I work in tourism and regularly get $100 cash tips that go right in my pocket. And i am payed a livable wage. Some people are grateful for a unique experience
I’m reducing my tips to 10%, and hitting no tip anywhere I can.
Minimum wage in Ontario is now $17/hour. If they have delivery fee plus tip then I don't need to tip every single person everyday. If you do math it's insane
I simply stopped going to business's that does this tipping nonsense. Just pay your people a fair wage. And stop selling out our country to lower wage foreign workers.
I do not tip, period.
I am not a party to the relationship between the employee and the employer. My relationship is strictly with a business provider (in this case, the service is eating without having to wash the dishes). I pay the prices set on the menu, and that's it.
I also do not go to any place requiring additional fees (such as the 'honest to goodness fee' I saw recently, such BS).
As I see it, that's the end of the story.
Same here - I don't tip anywhere for any reason.
If i was your waiter I’d hork in your food
@JoseRamirez-wv3pl great, don't hork in the food of your employer for a living wage. The corporations have trained you nicely.
@@JoseRamirez-wv3pl So you get tipped before serving the food? That's weird...
@@JoseRamirez-wv3plDon’t worry, I stopped going to restaurants entirely. Tired of getting ripped off. Hork away, at the empty table.
Good work. Thanks. What you need to investigate now is when you are paying at the grocery store...or fast food place...and they ask you..."Would you care to round up for XYZ?" In the States...That seems to be the new way to grab a little more of our money, eh?
I seldom go out to dine anymore because of this. I never liked the tipping culture here in North America, but I used to feel I was compensating the wait staff for unfair pay practices. It's not their fault after all. Now the laws are updated, and the prompts are coming from the faceless debit machines, and don't know if the wait staff even receives the tips. It is all too much. I don't want to be rude. I can just cook at home to avoid the whole issue. I suppose if I do have to go out, I can bring cash I can leave it on the table like it was 30 years ago.
I would go to sit-down eateries a lot more if they raised prices but stopped asking for tip
The liquor stores in BC have a tip prompt on the POS. Companies can take that prompt off but they don't.
At least at our local liquor store, the employees usually tell you to hit #1 for no tip. Implying they acknowledge the absurdity of it and don't want people to feel pressured. I very much appreciate the gesture, but it also shows how out of hand it is that even the person at the counter doesn't feel comfortable with it.
@ That's good for them to acknowledge that. But never had that happen to me in a government liquor (union) stores.
A private BC liquor store recently asked for a tip and I think next time I want to ask them if they get the proceeds or not. 🧐
I will say though, I used to work at Chipotle and they have a sliver tip jar. After every shift, we split it with everyone working that shift and it really helped me catching the bus everyday after work! :)
Thanks for allowing comments for once cbc.... see its crazy to me the tips everyone asks for ... i run a paintball business in bc for the last 6 years and deal with groups of 6- 30 people for 2+ hours each... i can count on my fingers the number of times ive recieved tips and its like $10 on a $500 bill so like 2%. what do other businesses do that makes them deserving of tips ... i dont understand it.
I know, I don't know why they don't allow comments on other videos, I think they would create great discussions on issues that we all are affected by.
Here in the US, we feel guilty about not tipping as well, and it seems to have become a social taboo NOT to tip! I refuse to tip unless it is a proper restaurant, and even then much of the time here the servers barely put the effort in (not everywhere I have been, but several places). I once got attitude for not tipping enough! It has gotten out of hand.
Ban tipping. Companies need to pay minimum wage or more, or go out of business. It is not the consumer's responsibility to pay their wages.
It also doesn’t help that most restaurants, regarding the number of sales servers would make, if their tips don’t match the sales to tip every other staff member based on the percentage (cooks = 2%, hosts = 1%, support staff = 1%, bar = 2%, dishwasher = 2% based on sales/tips made), then that means they’ll actually OWE money to the restaurant rather than having any money from the tips for themselves. Which would technically come from their paycheque. And it’s unfortunate seeing this… bitter behaviour in servers sometimes about customers not tipping enough in the restaurant I work at, because they really need those tips to match the sales or else they may owe $45-$100 CAD by the end of the day. It’s an awful culture that restaurants should take accountability for. Take away the part that servers have to OWE money at least, but if that can’t happen, at least pay your workers and don’t pressure the customers.
American style tipping culture has also invaded Berlin, Germany -- especially once you begin speaking English, then bars and restaurants almost EXPECT a GENEROUS tip from an American sounding customer, and if you don’t leave one, or leave a German sized tip (which is usually just some change rounded up to the nearest Euro amount - which is standard here), they look at you CRAZY! Yet, these businesses don’t expect “generous” tips from Germans and fellow Europeans. I’ve noticed that in the few years I’ve lived here.
I tip 15% at sit down restaurants and in cash (pre-tax) if I sit down at a coffee shop, I'll tip maybe up to $1, nothing more. At restaurants, the service is usually not exceptional, just average, so I never feel it's warranted. Also, I'd prefer if the service charge was included in the price, as it is in Europe, so that there's no pressure to tip. I never feel bad to say no to most places (aside from restaurants or coffee shops) that ask for a tip. Also, Canada is rampant with labour law violations and so seeing tip theft isn't surprising. Financial penalties don't always deter businesses either because if taking tips is more profitable than the fine, then it's obvious that they'll keep doing it.
You shouldn’t even tip at coffee shop😂
I do if I'm getting coffee and eating pastries... they usually clean up your table so @@rosemaryng7994