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The Hot Tub Lady
United States
เข้าร่วมเมื่อ 12 ธ.ค. 2015
Meet Jacque Johnson, also known as The Hot Tub Lady. With over 20 years of experience in selling and educating hot tub owners, her passion is spreading the word about the numerous wellness benefits hot tubs provide. Her award-winning book, Hot Tub Clarity and Easy Guide for New and Frustrated Hot Tub Owners is a must-read for anyone interested in maximizing their hot tub experience. geni.us/OpT2z
Jacque also offers one-on-one consultations. Her mission is to equip all hot tub owners with the knowledge and confidence to become Happy Hot Tubbers. www.thehottublady.co/consultation-landing-page
As a hot tub owner and the founder of her own hot tub store, Jacque understands the ins and outs of hot tubs and knows firsthand the positive impact they can have on your physical, emotional, mental, and relational well-being. Get a hot tub and Make Every Day Better with The Hot Tub Lady by your side. Check out Jacque's website for more information. www.thehottublady.co
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Thanks Hot Tub Lady! 👍
Are the seats too deep for shorter people?
Which specific chlorine are you using. I’m not a fan of dichlor due to the cya spiking and then having to chase that with higher chlorine levels. I’m currently using frog ease floater which only lasts 2 weeks tops. I just added a fishing string to keep the floater away from the filters so it maybe lasts a little longer. Facebook groups keep suggesting liquid chlorine, what are your thoughts on this ? Thanks
I’ve ordered from them are they a decent company or what
What about in winter time. I'm worried about draining this time of year.
Is this better than Silk Balance?
What sould cause the salt to never take over. Had my tub since sdpt and have had to add chlorine regularly. The salt never takes over.
I had difficulty pairing with my iPhone. Support was useless. I returned this product.
Hello, I just found your channel. We live in Idaho and just bought a new house. It came with a hot tub that desperately needs cleaning. What is the best way to get it clean in the winter? I'm concerned about shutting it down and draining it.
I would probably purge it. My favorites are hot tub, scrub, spa, purge or system flesh. If you have a day that’s above freezing and you can get it drained and refilled before the sun goes down. I’m sure you’ll be fine. I would recommend getting a submersible pump to do this.
Do you also recommend this for each time I change the water?
Yes
Got a new grandee- it looks to have a canvas top? What does one use to treat that so it does not crack or dry out Thank you
The new fabric covers are fantastic. They don’t stretch and dry out. That’s why they switched to that material.
Nice- thank you for info
I would like to stabilize the heat to 98 or 99 .Extra heating device can it be done
Is there an alternative to the iCare system that costs less? I struggle enough with understanding the test strips (but I manage) and I'll be going out of the country for a year. I want to give my daughters an easy way to keep up with the maintenance, but the iCare is pretty spendy. Thank you!
Any of the ones that test your water and tell you what to do are about the same price. I have tested all by Crystal and this is the most reliable. You could always find a good local dealer and bring in the water sample to the store on a monthly basis.
I'm betting it's just a matter of time before the hot tub industry has a custom AI we'll be able to use that will help us keep our tubs in balance
I agree as it is just a matter of time
@@TheHotTubLady what is your opinion on the Covana hot tub covers? The wind is just terrible today and my cover kept going under the front corners of the hot tub. We went out a few times to fix it. But was wondering if the Covana was worth the price.
Just bought a new Caldera Seychelles, but wasn't able to wet test it. I'm hoping the ridge at the bottom as well as the heel plants in the lounge seat will keep me from floating around. The inability to stay seated firmly has always been my biggest gripe with hot tubs. Can you comment?
The Caldera is definely one of the best tubs for that. The footridge makes all the difference and I would also say that the lounge gets your tail end deeper in the tub which helps so much with the floating
@@shizane101 I have an aria the first couple of soaks I was like what the heck I don’t like this I was floating out of my seats. I don’t have that problem now, I didn’t do anything different I think I just learned where to place my feet for the most relaxing experience.
Awesome!! My mom use to live in Tea before it grew so much.
It has blown up for sure... I do love it here!
Curious if you are still endorsing the iCare? I've owned one for 2 years now and, when it works, it is awesome. However, I have had a lot of issues with it. They have all been covered under warranty but still frustrating. Most recently, it will only stay charged for about 2 weeks. Wondering if I should just go back to test strips?
I do still belive in the product, but have been a little frustrted with it myself. I would file a claim and see if you could get it replaced.
I just ordered the excusion gonna use the ice chest as a towel warmer!😊
I have had a couple of people do that. Warm the towel up in the dryer before hand works pretty well.
I think I am starting to get a grasp on the start-up process with my HotSprings Salt System Spa and deleted my complaining post.
I am happy to hear this. Little bit of a process but once it is locked in it is pretty amazing
@@TheHotTubLady I'm now in the test strip range that is acceptable. I think my wife will climb into it when she can find the time. I think anyone who keeps and maintains these spas over the years inevitably becomes a well-versed water-treatment specialist.
Do you have a retail website to show what hot tubs you sell and for what price?
You can check out our company website at. www.combinedpoolandspa.com we do not have pricing yet as it is not allowed but you can also check out pricing at www.calderaspas.com
I was disappointed some of your hot tub clips are recycled. Not as authentic when it’s just clips priced together and reused. I thought it was a real 30 day challenge if you actually using your hot tub for 30 days? Still like your content just a little disappointed.
I am using it daily... had some tenichle difficulties with my computer so had to improvise. I will finish this one up but more great stuff coming on the 30 day challenge. Stay tuned.
Wow! Thanks. Wish my hot tub dealer gave us this info/class. Learned a lot. Ours is bromine. You didn’t discuss that.
Glad it was helpful we do not put to many customers on bromine so we do not want to confuse them by adding another option at spa school. Happy to answer any questions you may have.
that's the best thing about a hot tub. I use mine everyday, sometimes twice just to unwind.
for sure. I am typically in mine twice a day. I have morphed into a morning user for sure.
I filed a claim because my last one stopped working and just got the new one. It’s telling me to go through “regeneration” but “removing the sensors, pouring the liquid into the black caps to let yellow sponges soak. I don’t see any black caps or yellow sponges. Is it telling me to do what you are showing in this video?
No that is an acutal calibration kit. This is the first time I have heard of this. The black caps and yellow sponges would be what the sensors were shipped in.
Gross
It just arrived today.
So Exciting!! Congratulations. I hope you love it so far.
@TheHotTubLady yes it's awsome even in it at -30c
I have a 2005 Accolade ….trying to find a new main board in the black IQ 2020 case …seems there out of stock …I just replaced the Jet Pump/Heater/Ozone.after 18 years…It worked two weeks then then board apparently died…..hopefully I can locate one somewhere
I am not familar with the Accolade model, however if it is a Watkins Product they gaurantee parts avability for 20 years so you should be able to locate it. You would just need your Serial Number
Won’t be able to use the hot tub for a few months. Can I leave it empty after draining?
Where do you live?
Great idea for an emergency
Thank you it has saved thousands of hot tubs in my world
we just got a Caldera Ravello 3 person tub. I have never taken care of a tub before but I am loving the IQ system and we love every minute of the soak.
It is a great hot tub and I know you will love it. The IQ is amazing.
I purchased one of these units from her. It worked fine during the warranty period. But don't expect any after warranty support from her or the ICO Ondillo manufacturer. They basically tell you to pound sand once out of warranty. Our's stopped connecting to the network which makes it unusable. It's basically a throw away unit with no after service out of warranty support. I tried contacting her, Jim at idealsupport and ICO support. We made the mistake of purchasing this unit prior to our backordered hottub delivery. So lost 6 months of the warranty despite being told otherwise during the purchase.
Thanx,that was awesome
Thanks for watching! Glad it was helpful
I hope you guys find this vidoe helpful, and don't forget you can download the powerpoint and follow along here: www.thehottublady.co/Spa-School-Power-Point
Good vid for how few views it has. Im surprised people call about dirty filters. They want you to clean them lol? Or their hot tub breaks because of it?
The hot tubs stop heating because the filters are dirty
Either not in contact with water or measure inaccurate retry message, 6 different kits same outcome . Mines now an expensive float
Have you filed a claim in the app?
What does flow mean?
how the 'flow" of water is through the filter to the heater
New Niagara owner here. Been trying to get my system balanced and stable before I put in the IQ sensor. Chlorine and Ph has been low so I added the freshwater chlorine granules and some “Ph up”. I wanted to add the Freshwater MPS chlorine free oxidizer but when I read the IQ manual it said do not use MPS. Is there anything I can use as an oxidizer while using the IQ system. This is all new to me so I’m trying to figure it out as I go. Just don’t want to screw anything up.
That is correct you do not want to use MPS or shock in a saltwater system with IQ. You can actually use granular chlorine. I actually have most of my customers do 3 teaspoons of chlorine every day for the first three days to get started.
Thank you! So the use of an oxidizer would not be needed or compatible with the Freshwater IQ Smart Monitoring System? Is it correct that an oxidizer and chlorine do different things? Is MPS essentially a oxidizer?
What do you think of Maple Hot Tubs from Canada? Looking to purchase the M-820 - looking for your thoughts.
Unfortunaltely that is a brand that I am not familar with. Ther number one thing to consider when buying a hot tub is how well you like your dealer. If you trust your dealer you are probaly in a good spot.
Is it ok if i used some ph decreaser before dropping my vanishing act pillow into place
yes..
Great content! What about the bubble wrap covers that sit on top of the water and insulate?
they actually do a really good job. I personally don't like the hassle but they do help
Thanks a lot for the video! The step by step process is great. You have made it so easy to take care of this job!
So Glad it helped
Helpful tip for Grandee owners...make sure you have either an old salt cell or the dummy one installed before you fill your hottub up again. If not, it will leak out of the drain hose that's under it at the base. I learned the hard way😮
yes something has to be in that salt housing at all times or you will not hold water.
Having trouble fixing my 2nd Jet motor not turning over. It just makes a humming sound. Tried replacing the capacitors but no luck. Any advice?
sounds like a bad pump seal, might need to replace that and usually the impellor at the same time
I have been enjoying your content! Thanks! I just ordered a Sundance 680 Prado. It’s the same as a Jacuzzi J-225. Are you familiar with the insulation in these? I know it’s not the best but I’m hoping it’s adequate. I’m straight north of you in Canada. Any help is appreciated thanks!
Both of those brands do very well. You will be just fine with the insulation. Congrats!!
The recirculation pump on my jacuzzi j480 keeps tripping my breaker. I.e. if I unplug the pump, the hot tub powers up and the breaker doesn’t trip. Could that also be an airlock issue? Thanks!
no that is probably a bad pressure switch
Ok, so drained tub, it's clean and filled. Turned on and it's at 99 degrees.. Put in 2 Oz of chlorine. Do I now use phos free for sulfates? Or do I balance my alkalinity or do I put in salt... confused in what order to do this. We have sulfates. ..
start with the alkalinity first. Then add the chlorine, then phosphates and then add the salt and tun on the stalt system
Should l wait until the alkalinity is good before continuing ?
So waiting for alkalinity to go down, do I keep waiting or can I now address phosphates?
2 mos and only 1 week was trouble free. Test strips and videos not helping hot springs cust serv in roch mi not returning my call. Complete frustration.
Sorry to hear this what’s going on?
I purchased an Icare trom you last year. It has worked fine until this week. It will no longer connect to our wireless network. Contacting support has not produced any assistance. At this point in time it's worthless. An expensive device like this should last more than a few months. Suggestions?
contact Jim Walz jim@idealwatercare.com
We have a pool store and I'm learning so much from you!! Thank you!!!!!
I'm so glad!
I have a Hot Springs Jetsetter and it has been nothing but problems. Now it is leaking and to hire the repair person to come out, I was quoted $2,500 because he would have to saw out all the sprayed in foam to search for the leak which meant hours of labor time. Foam filled hot tubs are a nightmare to service. I am now looking at Arctic Spa's. Any input on those? I never want a foam filled hot tub again because of the repair/servicing issues.
I am sorry you are having bad luck. I would maybe check out a Caldera with the Fibercore insulation. You can shop vac out the insulation, fix the leak and put it back in. Ease of repair without sacrificing anything on your energy bill
@@TheHotTubLady I bought a CalSpa...Balboa system, glued & clamped plumbing lines, great insulation, American made, no propriety parts!