The Worst Tiffin Motorhome We Have Toured -- Could Not Believe What We Saw!
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- เผยแพร่เมื่อ 24 ส.ค. 2024
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In this video we take you on a tour of the 2023 Tiffin Allegro Red 38KA. Unfortunately we have to report this was THE WORST TIFFIN MOTORHOME WE HAVE EVER TOURED. Join us as we talk about and show what we saw on this $400,000 motorhome!
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Yes, I got a rv king and it’s wonderful! No more sleepless night for us.
Being from Alabama this more than hurts. For years and now what this ? What hurts me even more is the fine employees at Tiffin that helped to build this Company name. What a waste of years and quality control . Thanks for your honesty !
The problem is if they allow these visible defects, what invisible problems are there? Electrical, plumbing, slides, seat/chair hardware, etc. Even worse, were any safety features compromised?
Some people will say stop blaming Thor, but Thor is an acquisition company and they acquire companies to make money and the only way to increase profits is to decrease product quality and that's done through cheaper labour and inferior supplies.
totally agree and their ROOFS SUCK!
THOR bought them to make money from them.
and look what they have done to Airstream also..not impressed at all
I have a Thor class C 1994 4 Winds motorhome...she was well built.
Hanging in there well for her age...so glad she was well built when I see things like this.
Hang on to that 1994, that's the key to it's longevity.
My family (3 class A owners) went to both the Nashville and Huntsville RV show and we're shocked with the poor quality and feel of Tiffin RED, Phaeton and Bus. Those Thor cabinets made it all the way through the product line. The entire family just wrote off Tiffin as it's now just a Thor. Newmar is running away with it with Tiffins quality suicide.
I bought a 2023 Phaeton 36ft motorhome 8 mos ago and have been able to use it 2 weeks it was in the shop back and forth until July. We used it for 2 weeks lost hot water after 5 days and brought it home with a list of 15 issues after 2 more mos in the shop we finally got it back just in time for winter!! If I knew it was a Thor product I wouldn't have bought it the quality of the the motorhome is disgusting hopefully I've got everything fixed now. Thor owns 28% now the RV market do not buy any Thor product I feel like I've had a part time job dealing with this thing. My wife has cancer and we had trips lined up all summer hopefully hope she's going to be healthy enough to actually use it.
Well Bob made his money and in the process ruined the company. I own a wayfarer and just as bad. 3 sheets of quality control issues and not all fixed. This is very sad.
It is very sad how the Tiffin products went down hill since Thor bought them. I would not buy any Thor product. So sorry to hear your wife has cancer. My wife went through ovarian and uterine cancer and she has been cancer free for 31 years now. It was a scary time and thank God she made it through. I sure hope your wife can beat her cancer also. Prayers for your wife. God Bless.@@larrym1560
Quality issues is exactly why my wife and I went with an outstanding pre owned Country Coach. Slightly outdated but incredible and solid craftsmanship!
Last year when we were shopping for a diesel pusher our eyes burned from the glues and formaldehyde they are using to slap these million dollar coaches together. Finally we drove 2400 miles to Oregon to purchase our 07 country Coach Affinity. We love it…
yes the range for good coaches are 2004 to 2010@@markturner5207
My wife and I had a Tiffin Phaeton built in 2022 and was to be delivered in July of 2022. We drove over 600 miles to trade in our travel trailer and take delivery. We had put down a $5000.00 non refundable deposit. As we started the walk-thru the exterior looked great, but then we started the interior. There were so many problems on the interior finishes and countertops we walked away from our deposit. I was under the assumption Tiffin was a quality product. I did write a letter to the President of the dealership and was able to get my deposit returned.
I know Tiffin sold their family business for a tidy sum but, I’m sure Bob Tiffin would be so sad to see this level of quality being churned out.😢
As soon as we saw this video was coming out, we knew exactly which coach it would be. Greg and I were shocked when we walked inside this coach. Mr. Tiffin would be embarrassed to see the condition of this rig and know it was at a show. This does not compare in quality to the rigs we saw when shopping 2 years ago for our class A. Makes us glad we chose Newmar, but also sad to see this happening with Tiffin.
When the Tiffin family left Tiffin and the Miller family left Newmar, quality followed them out the door. It was inevitable and will never be reversed. We’re happy we bought our Newmar many years ago.
They never left. Bob is there every day and Lee is the president of tiffins. Van also still works there.
@@rankdill2841 if those guys are still, then why the drop in quality?
@@Riker-eq2yv actually right now we are pushing out the best quality I’ve seen in many years. It will take a bit to see it, but you will.
@@rankdill2841 that’s good news. I always had my heart set on a Tiffin as I just recently retired but this video kinda shied me away. Are you an employee of the company?
@@Riker-eq2yv yes sir I am, I’m the supervisor for all the wire harnesses. Communication was the problem, not an issue anymore. We appreciate your business if you chose us! We have plant tours daily, come check us out!
Just one more example of how the RV industry has sunken to a new level of "to hell with quality and just grab as much money as you can!" RV manufacturers need to be held accountable for their actions and people should just stop buying their garbage. I'd tell anyone to avoid just about all of the stuff that has been built in the past five years and look for a quality used unit. If you get a used rig at the right price, it's well worth your time to make some upgrades such a new furniture, replace worn items such as a sink or faucet. We downsized from a 2012 Bay Star (Newmar) to a 2015 Winnebago Via and yes, the rig shows it's age a bit, but not that we've had it for almost a year, I can say that it was well built and should serve us well for quite some time. Thanks for producing videos that inform potential buyers of what to look for when shopping for an RV. So many of the reviewers just provide "walk throughs" that aren't any different than what the dealers produce. We need more reviews that point out the poor-quality control, especially with companies that were once family owned and know for quality and that after being bought by larger companies are now marginal in quality control and workmanship such as Tiffin and Jayco. I have my concerns about Newmar now that it is owned by Winnebago, which is also making quite a few rigs with problems. Keep up the good work!
Wow! $350k with crooked outlets and uneven door knobs? At an RV show?
And that's just what you can see in the living space.
What about the mechanics and drive train?
That's embarrassing.
Someone at Tiffin needs to start knocking heads.
$360K for a new RV that will depreciate immediately after driving of the lot. Better to spend half the $ and do a bus conversion. Get exactly what you want built, safer to drive and operate because of USDOT build quality standards for commercial vehicles.
In all seriousness, it looks like a '70's interior that should go for $30k.
We met a couple with a new Tiffin Allegro Red recently and they’ve had a lot of issues with it. I toured it and really thought the workmanship and materials were not what I expected from a Tiffin. Thx for the videos. Really enjoy
Love how you called this motor home out. That’s why I love your channel. Just went to the RV show in Salt Lake City and saw some of the same things on some of the 5th wheels.
So it's a problem with the 5th wheel too
I knew as soon as I heard that Tiffin was acquired by Thor that the "Tiffin Quality" would drop significantly. It's very disheartening but Thor does lower the quality of everything they take over. The Tiffin name will never be the same.
We have the 2020 version of that coach and have nowhere near the kind of problems you pointed out. We love the floorplan and the neckbreaker TV isn't a problem because the two captains chairs at the front rotate and that's where we sit. (The passenger chair is also a recliner.) We also have a fireplace under the TV and a dishwasher rather than the oven. We did find some minor problems when we inspected the coach (which is always to be expected) but our dealer (King's Campers in Wausau, WI - they were phenomenal) and Tiffin took care of them.
We've had the coach for three years this month and have had it from California to Vermont and from Canada to Texas. We did have a DEF failure but it was while we were near home and Cummins covered it under warranty.
I'm not sure what's changing at Tiffin, but I hope they get a handle on it and soon.
Thank you for the candor. If someone has a problem with the issues that you've shown, the problem isn't JUST with the RV. "It is what it is".
Keep doing these videos and never be a "sell-out" to glaring issues. We love the honesty!
Mr. Tiffin should see this video, too. He would knock heads if he knew his name was being muddied by this shoddy work.
Guys, have you reached out to Tiffin for comments on this coach? I would love to see/hear their response about some of the issues you've pointed out on this unit AND if this was mfg'd by the "new" Tiffin. Keep up the good work!
Y'all Be Safe!
Mr. Tiffin is in his eighties. He has been made aware of MANY quality issues with Tiffins coming off the line. Tiffin Facebook groups are full of these stories. He no longer owns the company, and the resulting difference in quality is very obvious. He’s more of a figurehead now, with credibility in the Tiffin name diminishing at a rate that nearly matches the decline in quality. Many of us don’t blame him. Mr. Tiffin tries to help customers with problems, but how much can he really do? He has a right to do what he wants with his life, and Thor was apparently there when he was ready to sell. But it’s foolish for anyone to place as much stock in the Tiffin name anymore. It doesn’t mean nearly as much as it used to. You buy a new Tiffin now, and you should be prepared to “rough it”, but not so “smoothly.”
I truly believe Bob Tiffin is not liking what is going on with his product. Great review of that coach. Glad you didn't pull any punches.
Do not change a thing, regarding your integrity! We want “BRUTAL but OBJECTIVE” Honesty about what you are seeing about fit & finish, and lack of build quality!!!! If you say nothing, companies will take a country mile if you give them an inch!! The only way…. THE ONLY WAY build & design quality improves is if YOU HOLD THEIR FEET TO THE FIRE!! YOU GUYS DO YOU!! Stay STRONG, we - depend - on - you!!!
Not just Tiffin, it is every RV company. I think Airstream has gone downhill more than anyone else, and prices are at an all time high. Cheaper quality, higher prices, great combination. Thanks for honest review.
I know Airstream sold a bit ago and quite possible Thor bought them and the quality I've heard is nothing like it used to be. My friends turned their Airstream camper van back with the lemon law and got a different on and just sold it at a loss. The RV manufacturing is gone down the tubes.
This is such a shame. Where is their pride in quality? I love your honesty, thank you for the tour.
It's typical of what's been going on in the rv industry the last few years. Prices have gone out of site and the quality and materials used have gone down. Sad but it seems to be more common these days. Older used rv's seem to be more and more the way to go. To me, much better quality in the older units unless you can afford the really high end units. Just my two cents. 🙂
You are 100 percent correct. I own a 1998 32ft Excel fifth wheel and I wouldn't trade it for any of the new production fifth wheels. We have been going to RV shows recently and quite honestly I am disgusted with the cheap materials and low quality, even the 150,000.00 grand design did not impress. There is no way any of these new RVs will last the 25 years my excel has and it's still going, good as new.
Mj and Izzy I thought that's why people trust you and believe in you was because you two always tell your viewers the truth and what they should know to make a big decision like buying an RV....
Right on!
I looked at a high end Tiffin just last week. The first thing I do is inspect the roof. I was surprised to find butt connectors and pieces of cut wire embedded in the sealant. It looked as though they swept the roof before the sealant was dry and all that trash stuck in the dicor. Sloppy work to say the least.
Great review, very honest and fair. After 37 years in law enforcement for me, my wife and I are preparing for retirement in the next 12-18 months. We are looking to change from our 2019 40’ Keystone Montana 5th wheel and move to a Class A pulling an enclosed trailer to haul my new Harley Ultra Limited. Even though we bought our Montana new and it was built pre Covid, we noticed many of the same small issues you were pointing out with this Tiffin coach. We were very surprised that the dealership showed the unit without fixing several small but noticeable flaws on hinges, knobs, molding, wall paper, cabinet door alignment, and exterior seals around compartment doors and lights. We have owned a travel trailer, 30’ Class A gas motorhome, and a 5th wheel over the last 35 years. So we have some experience with RV’s, dealerships, and manufacturers. We successfully used the fact that the Montana was a 2019 model year and we were buying it after Labor Day weekend when the dealership was now selling 2020 units that were arriving on the lot, we also leveraged the many flaws we pointed out that needed repair before we would take it off the lot. Timing was right and we negotiated an outstanding purchase price. For the most part this purchase turned out to be a mistake on our part. Once they had our money the delays and excuses began and it took 60 days to get many of the small repairs done. Once we started using the 5th wheel it was back in the shop after every trip. Small issues that were allegedly fixed needed repair again, then bigger issues occurred with one of the axles and then twice with the 6 point leveling jack seals leaking hydronic fluid and system errors, etc. The repair issues now rolled into the Covid shutdown of the shop and lack of service and repair employees. Keystone was as hard to deal with as the dealership, honestly neither really cared. You know how it is, you want to tee off on them after every non-returned call, lie, rescheduled appointment, and every part always on back order. They even damaged my trailer tires on one side moving my trailer on their lot and had to replace two tires they punctured. But you can’t say anything, you have to bite your lip because you are literally at their mercy! Enough crying about the Montana, we use it at least once a month and sometimes twice a month for long weekend trips and continue to visit a repair center more often then we would like. So, we have done some minimal coach tours and have been drawn to Tiffin and Newmar Diesel coaches based on the RV communities reviews of both brands. We have made a few visits to dealers in CA our home state and to Nevada and Arizona. Unfortunately after retirement my wife and I will be leaving our beautiful home state of CA to retain our sanity, safety, faith, and financial stability. We are looking to pay cash for the coach and are not planning to full time RV, but will be using the coach an average of once to twice a month to travel through out the US. Obviously a quality coach is important and we are seeing much of what you saw in this review, poor craftsmanship and attention to detail. We don’t want to start off in a new Tiffin or Newmar the same way we did in the new Montana, feeling like our new trailer was the quality of a used trailer and missing trips or delaying trips because of shop time while repairs are completed. We learned a valuable lesson, the great negotiating points we used to save money on the front end cost us much more in downtime not using the unit or in extended warranty co-pays. We have seen a lot of changes in quality and definitely service in the last ten years. In the short time we have been looking at Tiffin and Newmar, we have came to the realization that we will most likely buy a 2015 to 2019 used coach with an extended warranty. With our budget being around $300k to $400k the new coaches we have looked at do not match the quality and craftsmanship depicted via Tiffin and Newmar websites, nor does it match with the RV communities reviews of both manufacturers for what we would expect in a new coach. I learn a lot watching your reviews and other popular RV TH-camrs videos. Unfortunately, I am not a popular and respected TH-camr with a loud voice within the RV community. Realistically, after buying a coach I don’t believe Tiffin, Newmar, or any dealership is going to make me a priority. We have always had a great sales experience, but the true test is everyday after you pull your new trailer or coach off the lot. What we have looked at new and used, it appears to us the better value is in a used pre-Covid built coach unless I were to finance an upper end model of Tiffin or Newmar, or look outside the two manufacturers. Thanks for letting me vent and I am all ears if you have any additional advice. I will continue to watch your reviews, thank you both for dedicating so much of your time to help the rest of us make informed decisions in the RV community.
I like the fact that you will tell the truth about what you see especially since it may offend dealers and manufacurers but help us consumers in the end. Thanks
The Industry has changed....Tiffins New Motto :
The Quality Comes out....Before the Name Goes On......Tiffin...... But we want all of your Money !!!
I can’t be believe the condition of this Tiffin. I like Tiffins. I never seen a class A look like this. Hopefully they can fix the issues. Thank you Izzy and MJ for showing this Rv.
I totally agree!
During 2020 and 2021, demand was so high that most manufacturers sacrificed quality to achieve quantity. Now that demand has dropped, they could go back to producing quality, but they have instead laid off workers and continued producing cheap stuff. I wouldn't buy a motorhome less than 15 - 20 years old, so so I know that I would get high quality. I recently bought a 1999 Tiffin Allegro Bus, for $30,000. Smartest choice I could ever have made. I look forward to see you guys somewhere during our travels.
excellent decision
We were not impressed with the Tiffin’s at the Novi RV show in Michigan 3 weeks ago. It seemed the quality is not the same any more as it used to be.
We were in Novi as well- thought the exact same thing.
Just wondering how this comment can be posted 4 days ago when the video was only posted 15 hours ago ?
@@anthonylicwinko9142 I placed that comment before the video was released. As a subscriber I got a pre-notification for that video once released. My comments refer to the Novi, RV show I went early Feb. and looked at Tiffin Class A‘s. Until now I considered Tiffin‘s and Newmars equally for their „Amish quality craftsmanship“ but it seems not any more. I do own a 2017 Newmar Canyon Star floor plan 3710 and I am very pleased with quality and craftsmanship. I rather do improvements to my current Class A than buying a new one. The MSRP prices went up so much. Even good > 30% discounts still make the new Class A’s very expensive. My favorite Class A is still a Newmar Dutch Star maybe buy a used one ☝️.
I was also at the MARVC RV show in Michigan last month, I looked at the Red, Open Road, and. Allegro Bus, I was very disappointed in the lack of quality and craftsmanship. Tiffin has definitely changed in the wrong direction. I also looked at Newmar, and was very pleased to see their quality was still there.
This is such a shame. Tiffin has always been one of my favorites, but seeing this is sad. The cabinetry has always been a strong point for Tiffin, but that looks awful! Every Tiffin I've ever looked at was gorgeous with beautiful cabinets. If I ever buy a motorhome, it'll be an older model around 07 or 08 because back then quality was a priority. Love the videos guys, keep 'em coming!
Our 2010 35QBA is definitely nicer finish quality than that!!!
I have a 2006 Fleetwood Bounder 38s Diesel pusher 300hp Cat engine, and it never been in the shop since I bought it back in 2007. Build like a tank. Grand it I do all the PM maintenance and I believe this is key. I still have all original components in my coach, Generator onan7500 ,fridge, Hot water tank, Furnaces , AC units, microwave, Stove, Washer/Dryer combo. Only thing I have bought of course is new tires every 10 years, and I upgraded the furniture. We average 8K miles per year on the road full time. AND YOU KNOW WHAT I ONLY PAID 30K for this coach. Some people say that an old coach, but I would put my coach up against and new $500K coach any day.
We owned a brand new 2020 bus and had the same type of issues you see in this video! Exterior paint had drips. Air bag leveling leaked. The bay doors though seemingly solid leaked when driving through rain. Molding popped off when slides came in. Microwave was mounted incorrectly and sagged. Water came in the closet when driving through rain. Fireplace in bedroom was wired incorrectly and didn’t work and the wiring was a rats nest behind it. Beauty was skin deep for sure! The worst was the headlights! We drove once at night and could not see anything (no exaggeration)! Completely unsafe. It truly was one of our biggest disappointment and ENDLESS issues! I’m sure I’ve forgotten many of the details.
I've had 2 Newmars and a Tiffin. None of them had good headlights. At least the Newmars had fog lights that helped.
For sure I will stick to my 2013 Tiffin Allegro with only 20000 miles. My rig still look good and run like new. The quality is there. But I feel so sad to see this happening to this brand. Bod Tiffin is a very respectable person who work so hard to built a reputable company caring about customers satisfaction.
Tiffin is not worth the money anymore. It’s now owned by Thor, the cheap Walmart conglomerate of RV’s. I feel much happier with my small class C Sunseeker. I’m never going full time anyway, so no way would I pay this much for a giant lemon bus.
I watch y’all because of your honesty on reviews. This helps me for when I go from pull to coach. Thank you!!
I purchased a Tiffin Allegro Bay in July 2023 and I am totally disappointed!!I purchased this motor-home because of all the positive things I've heard for years about Tiffin. I now feel that after they were bought out, so was their quality! I have had nothing but problems and the major issue was that I purchased the motor-home from LaMesa in Port St Lucie, Florida. The dealership is horrendous and their service department is a disgrace!! The motor-home was in for slide-out issues three times and still not corrected. Two of the three slides creep out on their own when the motor-home is parked. The service dept hasn't got a clue as to what they are doing and the arrogance is beyond belief. I have issues where the shower door bracket is broken and went in for repair twice and still not fixed. I waited for parts and when LaMesa allegedly fixed it, the entire bracket fell off again on the first trip with the motor-home. The dashboard Garmin went totally out and not working at all which is the radio, GPS and camera's. The drawers (several) just fall out and were NEVER screwed to the drawer slides. When you turn on either of the bathroom sinks after they are not used for about two days pour dark brown rusty water. LaMesa claims they cleaned out some metal particles and it was repaired, NOT!! The bedroom door fell off as I went to close it and as you mentioned in the video there was an issue with the same door as I have on my motor-home, I could go on and on with the issues and the DISGRACE OF THE DEALERSHIP AS WELL. I am reaching out to Tiffin this week to see if I can bring it to Alabama for repairs because I will have nothing to do with the nasty bastards in the service dept at LaMesa RV!
An avalanche of criticism has exploded RV reviews lately. I believe the shoddy workmanship and poor warranty support are indicative of an industry in freefall. The retail and resale market is oversold and every aspect associated with it is just off. The storage yards are full and people are just not using them. Great content.
There are many things in the last few years that have lost their quality. It is like companies have just given up, not only the expensive things but the common everyday items.
How does a showroom model not get checked for a sliding door that won't slide? The uneven knobs will drive some crazy, especially the wealthy crowd. Seems like zero attention to detal. That shower stall is too short for most Americans. That shower was probably built for the Asian market where it would be more appropriate. These are obviuous fundamental errors on a showroom model. What a mess. Even the normally glossy paint was scratched up. If it was 1/3 of that price some can see past those things.
I'd take one look at those cabinets and It would nix any further interest that I might have in this coach!
Very disappointed that Tiffin would turn out a product that looks like junk. We had a 2020 Vilano 5th wheel. (Pre Thor) It was gorgeous, well built, and we enjoyed every trip.
Yes I see lots of pore quality. Things like you pointed out plus things like using countersunk screws and not countersinking the metal they are installed in. Things like using those 3" long self drilling/tapping screws to hold 2 pieces of metal that might be .030 thick. Not painting or sealing wood in the structure or priming painting metal used in construction.
Great review of this coach. I agree there has been a lot of corners cut. I think no matter who makes the coach they will unfortunately cut a lot of corners resulting in constant fixes and extended warranties. I have no issue paying for quality workmanship but unfortunately in the RV world everyone goes into it expecting problems. I think the manufacturers need to alter course on that and produce the best quality product they can and stand behind it.
We noticed the difference with quality at the Hershey show! (Where we had the privilege of meeting you) We agree with you 100%.
My husband was watching you guys and I walked in and asked is that a ForestRiver?
I popped back this morning just to check I hadn’t had a nightmare whilst viewing your video.
I would like someone to interview the Tiffin family for their own thoughts about what’s happening with their company.
It’s worse than I thought as I saw so much more and I’m just stunned by the shoddy workmanship of an expensive class A motorhome. I don’t think you could make it worse if you tried & I know it’s been one of your favourite brands.
If other companies go this route then I foresee numerous companies going into liquidation and leaving their customers with tons of issues to repair. It’s definitely the low mileage second hand market that is attracting me more. Perhaps a Country Coach or something of similar quality beacons and always with an independent inspection before and after the purchase.
I’m completely devastated by Tiffin and just stunned by how low they have sunk in their craftsmanship. No nightmare here it’s Tiffin who should be having them.
It’s a brilliant video of the quality of made in America in 22/23/24 if they last that long 😢🫣💥☄️🔥💫
I have been wanting to buy an RV for years and years and years. Like everyone, I work incredibly hard for my money. I’ve been fortunate enough to make a ton of money over my career, and therefore had a ton of money to throw down on a high end RV. I decided the hell with the RV industry. They look at their customers as complete idiots. Building sh*t boxes because evidently we like buying sh*t boxes. We’ll I’m not an idiot. I took all that money I was going to throw down on an RV and bought a Mercedes S class convertible. My RV park that I stay at? The Ritz Carlton. Guess what?!!? No problems or horror stories so far. F the RV industry.
Bought a Tiffin 32 SA IN 2021. It has the V1O motor. I have not had any issues other then a bad draw slide. Have had no need to return to Red Bay for any repairs. Haven't been back to the dealer I purchased it from either. Very satisfied with the build. Ford chassis not so much. Finding Ford Commercial Truck dealers that will take motorhomes can be challenging. Feel very lucky that I haven't had any major problems.
We bought a 2012 Tiffin Allegro Breeze 32BR and the quality is outstanding. I've heard and seen comments from current Thor based Tiffin's and I know Leigh Tiffin keeps stating that Tiffin is run by Tiffin but we can see that they have to use Thor parts and possibly designs. We are going to hang onto this rig for a long time, hopefully the MaxxForce 7 continues to perform as well as it has for 12 years.
More importantly are the manufacturers watching? And do you think management will make changes needed or just laugh at all of us as they go to the bank. And why aren’t we seeing dealerships saying,”No we will not accept or sell this crap”
A huge difference between pre covid and post covid. Also, pre Thor and pre Winnebago purchases. We got our Tiffin early 2020 (pre covid and pre Thor purchase). We spent a year looking at Newmar and Tiffin RV's and both were very comparable in fit, finish and quality. My wife just liked the floor plan better in the Tiffin so that's what we went with. In our travels we have met a lot of other tiffin owners and you can see the 2021 and 2022 + units are not quite up to par. Even the paint job is not as smooth. Definitively, buy pre covid.
This is an eye opener. For $360K not what I would expect. Thanks for this review.
I would never buy a brand new RV just for these reasons actually. And if I’m being honest, I wouldn’t even buy a production RV at all if I had the money. I hear horror stories of people not being able to use their brand new $300K+ rigs as the dealership works out the bugs. Not on my dime. And we love your honesty! Stay real.
All made like garbage. From travel trailers to class A. Something that should be enjoyable always ends in a nightmare
Thanks for making an honest video. I have the 2022 Red 360 and there are quite a few issues. I will be taking it to Red bay for full correction. sample. the vacuum wasn't working, when I looked behind the panel I found the hose was not connected. Also found the CO alarm was not even wired. some of the panels on the draws are a bit twisted not straight. And like you guys found the bathroom and bedroom sliding doors are off shaky. The sofa within a few days a seam came open. Living area I noticed a wet area on the wood from the AC. got quite a few more but will leave at that.
Sorry to hear. Seems like quality control and PDI does not exist
Thank you so much. You guys are great. We own a 2015 Allegro Open Road 32SA and we love it. But we agree that the newer one seem to be built with less care and quality. You can't help but think the sell out to Thor was a good thing. We are to old to get another Motorhome so we are very thankful for the one we have. Seems like a lot of items built today are just not built with pride in work. So sad.
WOW guys! I can tell it was a hard call to tell it like it is. Good job.
Sad to see this as I have an older Open Road..but when I went to 2022 Hershey Show I saw a lot of issues in a model I was looking at. I do know Tiffin does repair things but driving to Red Bay and waiting can be time consuming. I am really surprised at the wood work issues.
They might have forgot to inspect that unit prior to taking it to an RV Show…that dealer should never have taken delivery of that Tiffin Allegro Red…their feet needs to be held to the fire also on this one…Don’t Pass on Poor Quality….Don’t accept poor quality…now they have to work with Tiffin Warranty Department because they didn’t do their due diligence…Thank you ERV for excellent review
At the St. Louis show we saw the quality and 'luxury' of the Tiffin units just wasn't the same as even a few years ago. Sad to see.
That’s almost exactly the price I paid for my ‘21 Dutch Star. No comparison.
Bought Thor class a in20…couldn’t wait to get it outta our hands before it’s warranty. Found 15 stored tiffin with bunks we needed, she’s been a thrill to own, one solid piece of equipment we have already driven 20k+ ….hate to see declines all over our lands actually, not just here..Thanks, we expected THIS
Well said.
The cabinetry is starting to look like something in a travel trailer. It's all starting to look the same. Only the Bus has a nice interior. I wouldn't buy a new one, nor could afford one. I am even selling my 2017 Breeze, which put this Red to shame.
Fully agree with your assessment. We have a 2020 Phaeton 40IH which has had its "normal" share of quality issues, all taken care of or well supported by Tiffin. I can't say enough about the positive support I have received from all Tiffin employees. They will go above and beyond. I went to the Novi, MI show, just for fun, and the Phaeton and RED they had on display were both very disappointing, and I didn't even look very closely at the workmanship. I don't know what's driving the lack of attention to detail, but I'm not convinced that Thor is the issue. Also, pricing is getting stupid. Our MSRP was $380K and now a RED is significantly more than our Phaeton was only 3 years ago. Just glad we bought when we did and have what we have.
We were fortunate to buy an 2019 Open Road in 2020 after going back and forth between Tiffin and Newmar. The deciding facter came down to liking the floor-plan of the Tiffin better. Even then the cabinetry wasn't really up to snuff (I've had to repair several drawers that have fallen in) but overall it's been great. Then we went to the 2022 Tiffin rally in Rock Springs, WY and the 2023 models they were "showing off" were a revelation. As this video said, you could tell when walking in that the quality just wasn't there, the details weren't there, the materials looked and felt cheap, everything was plane. This was a rally of Tiffin fans, loyal customers, and everyone we talked to felt the same, it was massively disappointing. Even the dealers who were there realized the reaction was not going well and started bringing in different rigs from further out, which were better but still not up to previous quality. It's very sad.
Ironically we toured some Vanleigh trailers there and really liked them, the traditional Tiffin quality seemed to be on full display there. So it was really shocking to us when they canceled the line in early 2023! We're looking to trade this in soon, but we have no idea which brand to go to now... maybe Newmar is now best for ~35' gassers.
We have been shopping for a motorhome for 4 years. We were not willing to pay "COVID" prices so took a break. Tiffin was our dream coach. This year as prices seem to normalize a bit we began our search again. Every Tiffin (we were shopping for Allegro Bus models) toured had the quality issues you are seeing in this Red Model. We were shocked to say the least at the poor quality of the coaches. In the end we have purchased a different brand.
What brand did you go with and why? Starting our research and any input is welcomed.
Buy an older motorhome dated up to 2019 and earlier.. Many RV companies are buying out older good named companies. ie: Thor purchased Tiffin, Winnebago purchased Newmar and so on..
You are right on in your assessment. This is NOT what I would expect from Tiffin. We've seriously looked at a couple Tiffins when we were shopping. I really liked the smaller Breeze we looked at years ago (and still we we bought). But when we got our current motorhome, we decided even the base level Tiffin was a step in luxury up from what we were looking at. As you said, this looks like a entry level unit. The austere bathroom, kind of cheap finish, and more-or-less basic interior is not what one expects from Tiffin and certainly not at that price point. I will say from your Newmar gas chassis review at the same show, it is clear that Newmar has done better in keeping their identity under their new ownership than Tiffin. Were I not familiar with Tiffin and this were the first one I ever saw, I'd probably cross the brand off my list altogether.
I got my Tiffin Phaeton in mid Feb. got a week in it in July came back with 15 more items to be fixed so it's been in the shop ever since. Bottom line I just put it up for sale on consignment will probably loose $100,000 I'm done with motorhomes Tiffin sold to Thor and they have destroyed the once fine company. Thor owns 28% of the RV market.
Tiffin sold to Thor some time ago. It was great when tiffin Bob Tifrin last I heard was 85 years old before he sold out it was a family-owned business and they took pride in
We owned a pre-Thor 2021 Tiffin 38 KA and we loved that coach. There were a few quality issues, but everything was fixed in the Red Bay service center. We have been considering getting another 38 KA because we like the look of the new models. After watching this video, I think I'll wait until they can sort out the quality issues, or look at other manufacturers. Sad to see what has happened to Tiffin.
If you weren't aware, Thor purchased Tiffin at the end of 2020. This would explain why it feels like the lower-quality Thor.
Sorry, but those taillights are hideous. Looks like someone broke the lens, found out what it costs, and bought a bunch of fleabay LEDs instead.
I would never buy that RV with the issues with fit and finish. I hope Tiffin is reading the comments. They know they need to do better. The competition will eat their lunch.
I know that Tiffin, in the last year or so, was purchased by Thor, BUT the Tiffin’s would feel “embarrassed” at the “shoddy workmanship” in this coach. The good news, according to a recent issue of Tiffin’s magazine, Roughing it Smoothly, the Tiffin’s are refocusing their efforts on the quality workmanship that they have built their name upon. It’s too bad that this RV showed poorly, but as is customary for Tiffin, the staff and employees would “make it right.” I don’t own a Tiffin, and I don’t own a travel trailer, motor home, or any camping type vehicle. However, I plan on purchasing a Tiffin diesel in the future. Thanks for making, and sharing your informative videos.
thank you great reporting
Grreeaatt video. Most people would miss these construction flaws which are really unforgivable on a brand new motorhome
I have a 2008 Allegro Bus and I would rather have this due to the build quality than a newer Tiffin, even though its starting to have those little annoying issues pop up I know this was built better. In my opinion, the quality started to go down after they were bought out by Thor, as well as Newmar I believe. Not sure what the quality on the new Newmars is, maybe you could find and compare the new Newmar models with older before Thor models. Thanks for another great informative vid, friends of our were looking at Tiffin at the Daytona show and said all the same things.
Buy used Class A models in the 2004-2010 era and you have a good coach.
My husband and I have owned 2 Tiffins, purchased new, a 2017 Red and 2020 Phaeton. Both have had issues but I think more cabinetry problems in the Phaeton. Both have had slide issues. The Phaeton will likely be our last DP. As we get older, I would like to downsize to a class c but probably not Tiffin.
We just recently went through a new Tiffin at the RV show in Toronto Ontario and immediately my eyes were drawn to crooked walls! We were shocked at the overall build quality and it’s such a shame as they always known for assembling a well built coach. Now that I have seen it for myself Tiffin has been crossed off our brand choices.
I don't understand why Thor buys all these companies, 28% of the market share, then attempts to run them into the ground?
I had very bad carpal tunnel in both wrists back in the 90’s. I couldn’t even pick up a brush or a tooth brush. I was working in a commercial kitchen at the time. I didn’t have the time to play around. We did major catering. My chiropractor at the time treated me and taught me how to get the little bones in my wrist to line up correctly. I have not needed surgery at all ever. My Mom had surgery on both wrists and still had issues.
Hey very honest and candid review. Really appreciated your honesty. We have friends that have a Tiffin allegro 2015 and it is built a lot better.
Re: foldout bed over driver's seat. I have one of these, and the squeaks, squeals, and rattles are AWFUL. I've done everything short of removing that unit (that's coming). I'm losing hearing over this. I have to drive with hearing protection.
I would feel ripped off paying 300k for that crap.
Thanks for the honest observations. Thor Industries purchased the previously family owned Tiffin group in late 2020. IMHO, you are describing the new Tiffin standard, and you sadly are far from the first to do so.
I have a 2018 Thor Venesian 40a that I bought with 5,000 miles on it in 2020.and we Love it, it has had some issues but I fix most of them myself because I put 10,000 miles a year on mine and I don’t have time for it to sit in a RV dealer repair shop.
As soon as I learned that Thor bought Tiffin, I knew that the quality would suffer. Same with Newmar. If I were to buy either, I would buy a coach that was made PRIOR to Thor's purchase. IE: Pre-owned.
Thor = junk.
I wouldn’t pay that price under any circumstances for that quality.
I bought my '19 Tiffin Phaeton new and this Allegro Red does not resemble any Tiffin I looked at back then. This is shameful. The other huge problem from my perspective is the show price is $100,000 more than what I paid for an all electric Phaeton 40IH that has every option except solar. If we were in the market today that coach would definitely not be on our list to buy.
We have a 2022 Open Road (gasser) that was built in 2021. IMHO it was built waaaaaaaayyyy too quickly. We submitted the order in late July 2021 and were told it would take 5-6 months to delivery. It was delivered to our SoCal dealer in mid-October. It had so many fit-and-finish issues inside (especially cabinetry) and outside (including paint) we refused to take delivery till stuff was fixed. Of course AFTER we took delivery and had driven it from our SoCal dealer to our home in Northern Cal, much more surfaced, including more cabinetry issues, non-functioning solar, poorly performing water heater (Truma) and screwed up slides. And then there were the four or five recalls we’ve had so far with work delayed by parts unavailability. All of the fit-and-finish issues should have been caught before our coach ever left the factory. Same with the non-functioning solar and screwed up Truma. We are not new to RVing. Before we purchased the Tiffin, we had a Phoenix Cruiser for nearly six years. We only had one recall in all that time, excellent fit-and-finish overall, and no major issues. We are extremely disappointed with Tiffin, and will never buy a new Tiffin again.
Thanks for sharing
We agree with you guys, and first noticed it at the Tampa show that the Beautiful Former Tiffin wood work is no longer present. Tiffin is dead and has officially finally become a Thor-iffin, however the prices are still at Tiffin previous quality levels. What a shame, That’s why we will purchase a solid pre 2010 diesel pusher, ie: Tiffin, Newmar, Monaco family, American Coach, and early Fleetwoods.
This RV was not made in Red Bay! It is a Thor with the Tiffin name!
Disappointing to say, I'm not surprised by the diminished attention to detail. Once a private company is purchased by an investor owned business, it goes to hell.
I have a 2018 Tiffin Open Road. It's a truck. This is our 3rd MH and first Class A. It's a truck. I sold our 2013 Winnebago Aspect Class C with outstanding workmanship. While the cabinetry in our Tiffin (it's a truck) is good, the Winnebago was incredibly well built. Everything in our Tiffin truck works. I can travel practically worry-free because I spend thousands of dollars every year keeping it well maintained. Exterior paint on a dump truck is as good as the paint on our Tiffin truck. Two days ago, I had an independent RV repair shop install new tires. I heard employees discuss the downward spiral of Tiffin. Tiffin will no longer custom make their diesel chassis. Freightliner will make them and put a Tiffin label on them. Thor has sold off paint divisions and Tiffin's fiberglass division. I toured the Tiffin truck plant and met Mr. Tiffin. A member of our tour group asked why he sold the Tiffin company with its stellar reputation to Thor, a company with the worst reputation. He said it wasn't his decision. He had retired and the younger generation of his family had made the decision to sell out. While I like my Tiffin truck - I keep calling it that because, although on location it has all of the comforts of home, it rides and handles like a bloated cement mixer - when buying a motorhome, have fun. Enjoy the road and the great outdoors, and remember that your RV is YOURS. You have to maintain it and keep it up and make constant improvements. Keep smiling. Keep throwing money at your RV. I hope to see you on the road!
i feel bad for the people who buy that piece of crap
TIFFIN MOTORHOME MADE IN RED BAY ALABAMA ! I also noticed that they had taken off the made in Red Bay and also made in Winfield Al (the town where I live) was removed. I pointed this out to the Tiffin reps at the Tampa show and their response was that they wanted the brand to have the image of being made all in the same location, which I think is BS. We have always been proud to have the Tiffin name associated with our town but apparently Thor is not. I hope that Mr. Tiffin will see some of these commits and respond. We still love our Tiffin !!
Agree on the lack of quality. We will keep our Wanderlodge.
Our first coach and a beast 25 years ago. Much better made than our 22 Tiffin Phaeton.
I have a 2012 phaeton and it’s not anything like this one! I wouldn’t buy that one! Very cheap and poor quality! I love my tiffin! Bought it use and pay less the half the that one!
Thanks guys for telling the honest truth. I wouldn't accept shoddy construction and pay that kind d of dough either. There's too many flaws to be just a bad work day. Sad to see a company with such a good reputation go to hell.
I guess someone has to defend Tiffin. I have owned 2 Tiffin motorhomes a 2015 and now a 2022 . And I must say that the 2015 quality was much better. But with all the problem big or small Tiffin took care of all the problems at no cost. In today's world everything is overpriced. I still feel Tiffin quality and customer service is the best.Thank For the video but I think you could pick apart any brand new coach out there.
I am feeling pretty good about our 1997 Gulfstream. Still solid after 26 years.