FINALLY! I can't wait to see if this actually works. The amount of work I've lost and the nonsense of returning and purchasing new drives, only to have them fail, has been truly terrible.
What is the correct firmware version number? It said my product was effected. And I had the unmounting issue a few months ago. but when i did all these steps the application did not detect any necessary firmware update.
Hi, we are sorry for any inconvenience. We recommend that you please get in touch with our support team directly to elaborate on the issue along with drive label images. You can open a support ticket at (support-en.wd.com/app/askweb ).
FINALLY! I can't wait to see if this actually works. The amount of work I've lost and the nonsense of returning and purchasing new drives, only to have them fail, has been truly terrible.
What is the correct firmware version number? It said my product was effected. And I had the unmounting issue a few months ago. but when i did all these steps the application did not detect any necessary firmware update.
What is the version number for this update? I have a 4TB Sandisk Extreme V2 SSD with firmware version 8055. Does this update include a newer version?
Can i perform the update with my data still on the drive? or there might be a possibility of data loss in case the update was done with data on it?
My drive don't have a Serail number
Hi, we are sorry for any inconvenience. We recommend that you please get in touch with our support team directly to elaborate on the issue along with drive label images. You can open a support ticket at (support-en.wd.com/app/askweb ).