Thanks, you saved my day for ZV-E10, at least to know it was possible 😊. Then worked out a 4 steps shortcut, without de-cabling and everything on: 1. Switch Connection to WiFi direct 2. Sleep gimbal (camera screen gets black) 3. Set connection back to USB (using smartphone) 3. Unsleep gimbal Works fine anytime for me. 😊 All camera remote from gimbal + recording + active track are functional.
Been getting this working with a Canon 90D (because I'm a crazy person) and have had success using your methods. More testing to be done but so far just glad to see the screen showing, need to leave it all to charge.
Brother, thanks a ton for making this video. I had tried almost everything with my Sony a7iv, but nothing worked, and then I found your video. And I could use my Rave Eye.
I sm trying to get the same camera ZV-E10 to work with raveneye, and rsc2, but when I power the gimbal off or set it in sleep mode, the signal is lost and screen goes black again.
Thank you very much. I was cracking my head to figure this out. It's a real pain in the ass tho, I wish DJI put a little more effort in solving these issues for a rather important feature of one of its flagship products, and considering the extra price we're paying for the device
Things to get it done faster and better: 1. Enable PC USB remote if not done, or gimbal controls and waking up will not work correctly. 2. Set preferences3 / hdmi /hdmi display to off (!) on the camera 3. Now put gimbal to sleep, press play button on camera, awaken gimbal again and everything works.
hi! tanks for the video. do you know how to make work a7c+hdmi external monitor+rsc2? if i plug everything the hdmi external monitor goes black, if i unplug the control cable, i have my monitor back, but no more control from the gimbal (no focus, no rec button and no charging).
Yes. It works. Nice workaround. But you have to do it every time. That'a a pitty with the black screen...Hopefully, dji will fix this sometime! Best wishes vom Essen / Ruhrarea / Germany.
Does the RS2's follow focus wheel work with your solution? I get crazy with my Sony A7R4 and my RS2 and the usb C cable as I get the follow focus working but no hdmi output, and I need a hdmi output for my external monitor exactly when I use the follow focus to be more precise! So maybe you're solution would allow me to use the raven eye and my phone as a monitor. I'm asking before ordering the raven eye :)
Fudge! I have the RS2 and Canon 70D. As soon as I plug in the HDMI to the Raven eye, my screen goes black. My Ravens eye is staying on blue and not turning green. Any ideas???
Have you try changing the hdmi output to 1080p? I have seen a guy that got black screen with a7sIII as well and he simply change the hdmi output to make it work. I have a7c but don’t have dji gimbal. Cannot test.
Hi Kevin, one problem, i click the "Recode" button form Ronin APP, the screen getting to black, if "Recording" is ended, the screen is getting back to normal, do you have same problem too?
Any posible solution for the Black Screen in CANON R6? I want to Connect an extérnal monitor FeelWorld BEFORE the raveneye, but it shows a BLACK screen in the device, despite the monitor does receive the signal, and also sends it out (tried in my TV from the output of the monitor) something happens in the Raveneye that shows only BLACK screen and the ussual controls of the Raveneye
When recording the camera screen is still black, didn’t work for me, updated firmware and everything . It only records on the phone I believe.. like it will record to my phone without a black screen, but doesn’t have the normal solid red dot 🔴 and picture option
Hi I’ve just got the raven eye for my a7c and rsc2 if I have the raven eye installed like you did on the lower arm it won’t balance on the ronin the tilt runs out arm for adjustment any suggestion?
Hey David, What lens do you have on it? If the lens is too long/heavy, it can be an issue. I've had success balancing on both a Tamron 28-75mm and Sony 20mm.
Have you try after opening the dji app and then changing the hdmi output on the a7c to 1080p ( not 1080i) instead of 4k. Maybe it is a bandwith issue. I have seen a guy with a7siii who had same black screen and he simply changed the hdmi output to 1080p and it worked. Would be interesting to test that on a7c.
@@CC-gt3ro Hi, that does not work, DJI has acknowledge there is an issue but still no fix: From a DJI Forum, the following: Hello there, we are sorry about the issue you had with the Raveneye. As the USB-C control cable will occupy the bandwidth of the processor on the Sony cameras, Sony currently put the higher priority of the USB-C signal than the HDMI signal. That is the reason why we cannot get the video signal on the Ronin app. (This was on December 2020) We have already noticed this issue and currently are finding solution with the Sony. We suggest you to use the Sony Muti camera cable that enables you to get the signal from the HDMI. For the camera and Raveneye compatibility info please check： 1）www.dji.com/support/compatibility/rs-2/a7r3 2）dl.djicdn.com/downloads/ ... atibilityListen.pdf
@@kalkydra but i have a7c which does not have such multi connector. Only usb-c. So the problem is on Sony which incorrectly handle hdmi output which should be not dependant of the usb-c bandwidth. I think hdmi output also disconnect some features of the camera. I need to read more the doc. But to me it seems a Sony issue. It is a bandwidth issue as i was saying. On the a7siii the processor is much more powerful (8x) and reducing the output allow maybe more bandwidth necessary to make it work as i have seen in a video. It is doubtful, they will fix that on a7c with bionz x processor. If i buy dji ronin rsc2, i won’t buy the raveneye, or pro combo and save my money.
Hey Gary I just tried out the new update and happy to report back that it's definitely a step forward! You can now have all the cables plugged in as normal, however you'd still have to switch the method to Wifi-Direct > Put the gimbal to sleep > switch back to USB>take gimbal out of sleep. This update eliminate the steps of having to swap the cables.
But it doesn't work again if you put the gimbal to sleep mode. The shorter shortcut is when the RSC2 in sleep mode to press the "play" button on the A7C and then hit the sleep button on the gimbal again.
There is a slightly different method that doesn't involve putting the gimbal to sleep or swapping the front cable (just set it up normally). Instead you unplug the USBc from the camera- change camera settings- then plug it back in. Check out th-cam.com/video/LVTk8dXD7E4/w-d-xo.html
It is not sure they can do a patch. It seems a problem of bandwidth with the processor when the usb-c cable is connected. The processor reserves the bandwidth for the usb-c and none is left for the hdmi. On a7siii i have seen that by reduce the output to 1080p it was working but the processor bionz xr is 8 times more powerful. So my opinion is that except if they rethink the protocol, there won’t be a fix. Possibly. It is not simply a problem of dji firmware. Sony will also need to change the a7c usb-c protocol and resource priority management if i understand well. I am an ex developer, so this is what i understood. It is not only on the a7c but on every camera that would have simply a bionz x processor like the a7riv in theory and only usb-c connector. Some older camera have the multi connector that use different protocol. Like the a7iii this is why it can work on this camera. A7c does not have multi connector. So you need a firmware from dji AND sony to make it work. It is more difficult.
Hasn't this been fixed yet? Why should I spend so much time on this?
3 ปีที่แล้ว +1
There is quick solution for this. When everything is connected, short press on gimbal power button then press play button(view files) on camera, then power button again. It works for my Sony 7c and RSC2.
Looks like the firmware update we've been waiting for is here: forum.dji.com/forum.php?mod=viewthread&tid=245823&extra=page%3D1%26filter%3Dtypeid%26typeid%3D561%26typeid%3D561
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Thanks, you saved my day for ZV-E10, at least to know it was possible 😊. Then worked out a 4 steps shortcut, without de-cabling and everything on:
1. Switch Connection to WiFi direct
2. Sleep gimbal (camera screen gets black)
3. Set connection back to USB (using smartphone)
3. Unsleep gimbal
Works fine anytime for me. 😊 All camera remote from gimbal + recording + active track are functional.
Awesome! thanks for sharing.
Thanks mate, I have the same setup and this really saved me from greater frustration, you should consider making a video on it :)
It worked!! Thank you. Took hours and you fixed it in minutes.
THANK YOU
Been getting this working with a Canon 90D (because I'm a crazy person) and have had success using your methods. More testing to be done but so far just glad to see the screen showing, need to leave it all to charge.
You're the king brother! Im happy again
😁👍
Thanks!
thanks for making this video this is really helpful for setting my sony A7C and raveneye
Brother, thanks a ton for making this video. I had tried almost everything with my Sony a7iv, but nothing worked, and then I found your video. And I could use my Rave Eye.
Awesome sir. IT worked for the RS2 with my A7C.
This worked for my ZV-E10, thank you a ton!
I sm trying to get the same camera ZV-E10 to work with raveneye, and rsc2, but when I power the gimbal off or set it in sleep mode, the signal is lost and screen goes black again.
You're great thank you so much man i was very afraid to not be able to control my camera through reven eye I'll apply these steps and pray for you
Thanks! Hope it helps!
Great, thanks Kevin, it works on RS2 too !!!
Thanks!
You are my benefactor!
YOU ARE A CHAMPION. THANK YOU!!
Your method works on the RS2 as well! Thx
Thank you very much. I was cracking my head to figure this out. It's a real pain in the ass tho, I wish DJI put a little more effort in solving these issues for a rather important feature of one of its flagship products, and considering the extra price we're paying for the device
It works! Thanks mate! Cheers.
Thanks! It works on mine too!
Great help!!!
Ahhhhhhh I was looking for this a month ago 😂
thx man !!!!but we have another problem, follow focus with a7c and raven eye
Things to get it done faster and better:
1. Enable PC USB remote if not done, or gimbal controls and waking up will not work correctly.
2. Set preferences3 / hdmi /hdmi display to off (!) on the camera
3. Now put gimbal to sleep, press play button on camera, awaken gimbal again and everything works.
You saved my life. Thank you.... all the tutorials didnt work until i followed your settings. And now it works like a magic.
hi! tanks for the video. do you know how to make work a7c+hdmi external monitor+rsc2? if i plug everything the hdmi external monitor goes black, if i unplug the control cable, i have my monitor back, but no more control from the gimbal (no focus, no rec button and no charging).
I’ll try this today
Thanks
Yes. It works. Nice workaround. But you have to do it every time. That'a a pitty with the black screen...Hopefully, dji will fix this sometime! Best wishes vom Essen / Ruhrarea / Germany.
Ur a god thank u
Does the RS2's follow focus wheel work with your solution? I get crazy with my Sony A7R4 and my RS2 and the usb C cable as I get the follow focus working but no hdmi output, and I need a hdmi output for my external monitor exactly when I use the follow focus to be more precise! So maybe you're solution would allow me to use the raven eye and my phone as a monitor. I'm asking before ordering the raven eye :)
Fudge! I have the RS2 and Canon 70D. As soon as I plug in the HDMI to the Raven eye, my screen goes black. My Ravens eye is staying on blue and not turning green. Any ideas???
Have you try changing the hdmi output to 1080p? I have seen a guy that got black screen with a7sIII as well and he simply change the hdmi output to make it work. I have a7c but don’t have dji gimbal. Cannot test.
Kevin, you think there ir gonna be an update to make this work normal?
nice one!
Hi Kevin, one problem, i click the "Recode" button form Ronin APP, the screen getting to black, if "Recording" is ended, the screen is getting back to normal, do you have same problem too?
Thannnnnk youuu !!!
Amazing！！！
Any posible solution for the Black Screen in CANON R6? I want to Connect an extérnal monitor FeelWorld BEFORE the raveneye, but it shows a BLACK screen in the device, despite the monitor does receive the signal, and also sends it out (tried in my TV from the output of the monitor) something happens in the Raveneye that shows only BLACK screen and the ussual controls of the Raveneye
When you start recording, the sony screen will turn off? Can you remote the camera with the gimbal?
Can you make one with the RS2?
It is possible to do this with cable connect directly to dp WIFI
When recording the camera screen is still black, didn’t work for me, updated firmware and everything . It only records on the phone I believe.. like it will record to my phone without a black screen, but doesn’t have the normal solid red dot 🔴 and picture option
Hi I’ve just got the raven eye for my a7c and rsc2 if I have the raven eye installed like you did on the lower arm it won’t balance on the ronin the tilt runs out arm for adjustment any suggestion?
Hey David, What lens do you have on it? If the lens is too long/heavy, it can be an issue.
I've had success balancing on both a Tamron 28-75mm and Sony 20mm.
when record camera screen & phone screen also off , can't see view how to fix it?
Hola cómo puedo hacer que se vea en el celular y en la cámara tengo
Sony a7c +iPhone + Ronin Rs2+ravaneye
Doesn't work when its set to record at 4K right? or am I doing somehting wrong?
Did you lose face and eye detection when pluging in the usbc to the a7c?? For some reason I lose it when I plug the gimbal into the a7c?
Yes I’ve found that when the remote function is enabled on the camera, eye tracking is disabled.
Thank you! I got it to work, but when I powered everything down and re-started, it no longer worked. Do you have go thru this procedure every session.
Hey Gary, glad it worked for you! Unfortunately, this is just a work-around and will have to be done everything the device is powered on.
Have you try after opening the dji app and then changing the hdmi output on the a7c to 1080p ( not 1080i) instead of 4k. Maybe it is a bandwith issue. I have seen a guy with a7siii who had same black screen and he simply changed the hdmi output to 1080p and it worked. Would be interesting to test that on a7c.
@@CC-gt3ro Hi, that does not work, DJI has acknowledge there is an issue but still no fix:
From a DJI Forum, the following:
Hello there, we are sorry about the issue you had with the Raveneye. As the USB-C control cable will occupy the bandwidth of the processor on the Sony cameras, Sony currently put the higher priority of the USB-C signal than the HDMI signal. That is the reason why we cannot get the video signal on the Ronin app. (This was on December 2020)
We have already noticed this issue and currently are finding solution with the Sony. We suggest you to use the Sony Muti camera cable that enables you to get the signal from the HDMI.
For the camera and Raveneye compatibility info please check：
1）www.dji.com/support/compatibility/rs-2/a7r3
2）dl.djicdn.com/downloads/ ... atibilityListen.pdf
@@kalkydra but i have a7c which does not have such multi connector. Only usb-c. So the problem is on Sony which incorrectly handle hdmi output which should be not dependant of the usb-c bandwidth. I think hdmi output also disconnect some features of the camera. I need to read more the doc. But to me it seems a Sony issue. It is a bandwidth issue as i was saying. On the a7siii the processor is much more powerful (8x) and reducing the output allow maybe more bandwidth necessary to make it work as i have seen in a video. It is doubtful, they will fix that on a7c with bionz x processor. If i buy dji ronin rsc2, i won’t buy the raveneye, or pro combo and save my money.
Did the firmware updates issued yesterday by DJI fix the A7C/RavenEye issue?
Hey Gary I just tried out the new update and happy to report back that it's definitely a step forward! You can now have all the cables plugged in as normal, however you'd still have to switch the method to Wifi-Direct > Put the gimbal to sleep > switch back to USB>take gimbal out of sleep. This update eliminate the steps of having to swap the cables.
Cool! I have the same camera. Do you think is pro bundle is worth it?
IMO yes! I can see the features be very useful for creative footages.
@@b.works03 I just got it! Do you have to make this procedure every time you use it? Or is just for the first time?
@@claudiomarsanoorellana1477 Unfortunately this will have to be done every time. Hopefully @DJI will come out with an update soon to fix this.
it is not work for sony A6400 , could you help me?
I have the same issue with my sony a7sii but this fix doesnt work for me🥺
But it doesn't work again if you put the gimbal to sleep mode. The shorter shortcut is when the RSC2 in sleep mode to press the "play" button on the A7C and then hit the sleep button on the gimbal again.
best!
...WOW! That's really nice! It works. Thank you, man! 👍👍👍
Love this. But such an inconvenience
Agreed! Hopefully DJI will come out with a firmware update soon.
There is a slightly different method that doesn't involve putting the gimbal to sleep or swapping the front cable (just set it up normally). Instead you unplug the USBc from the camera- change camera settings- then plug it back in. Check out th-cam.com/video/LVTk8dXD7E4/w-d-xo.html
This worked for me. Hopefully they patch it so this workaround isn't needed soon.
Awesome! glad it worked for you. I agree, a patch will make things a lot simpler.
It is not sure they can do a patch. It seems a problem of bandwidth with the processor when the usb-c cable is connected. The processor reserves the bandwidth for the usb-c and none is left for the hdmi. On a7siii i have seen that by reduce the output to 1080p it was working but the processor bionz xr is 8 times more powerful. So my opinion is that except if they rethink the protocol, there won’t be a fix. Possibly. It is not simply a problem of dji firmware. Sony will also need to change the a7c usb-c protocol and resource priority management if i understand well. I am an ex developer, so this is what i understood. It is not only on the a7c but on every camera that would have simply a bionz x processor like the a7riv in theory and only usb-c connector. Some older camera have the multi connector that use different protocol. Like the a7iii this is why it can work on this camera. A7c does not have multi connector. So you need a firmware from dji AND sony to make it work. It is more difficult.
all i get is my screen saying check the connected device
Hasn't this been fixed yet? Why should I spend so much time on this?
There is quick solution for this. When everything is connected, short press on gimbal power button then press play button(view files) on camera, then power button again. It works for my Sony 7c and RSC2.
This friggin' works!! goddamnit Sony!!!!
Yes indeed. @pauloverse created a video about it. th-cam.com/video/VdWoI3x2w1Q/w-d-xo.html
I'm here 2 years later to ask you: Has DJI release a correction for this????????
it didn't work. as soon as I turn on my camera, the screen on the camera goes black as well.
Looks like the firmware update we've been waiting for is here: forum.dji.com/forum.php?mod=viewthread&tid=245823&extra=page%3D1%26filter%3Dtypeid%26typeid%3D561%26typeid%3D561
I tried this in my Canon 70D. But its still not working. But thanks anyway.
When you replay the video,the problems back!
so cute , but not work on RS2 idol
ahh I was hoping it would work. Thanks for letting me know!
not working rs2((((
Thanks for the video. But this is ghetto. We shouldn’t have to do all this to make a 600+ gimbal to work...
Dude wtf. I paid almost 1000usd and we need so many workarounds? No way...