IT: Helpdesk (Troubleshooting Outlook Office 365 Using Command Line Switches)

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  • เผยแพร่เมื่อ 6 ก.ค. 2024
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  • วิทยาศาสตร์และเทคโนโลยี

ความคิดเห็น • 141

  • @assa4887
    @assa4887 2 ปีที่แล้ว +17

    Thank you Kev , your tutorials landed me a job at Amazon 🙏🏽

  • @noparnel1
    @noparnel1 3 ปีที่แล้ว +14

    I've not commented on very many videos in my day but I feel obliged to give you a shout out. I've used your videos to get me thru my first IT job. What you do is very valuable. Keep it up Kevtech!

  • @eumoto2683
    @eumoto2683 3 ปีที่แล้ว +7

    Thanks for the upload again Kev! I'll be applying an IT job next month, thanks to your videos I feel super confident now.

  • @johnathon3067
    @johnathon3067 3 ปีที่แล้ว +7

    You teach more than my tech classes at school and stuff that's valuable

  • @Humtaro
    @Humtaro 3 ปีที่แล้ว +18

    Hey Kevin, I studied IT support years ago, and planning to re enter the field, your video far surpass the lessons I've learnt in the class room.. thank you soo much!!

    • @KevtechITSupport
      @KevtechITSupport  3 ปีที่แล้ว +1

      Thanks

    • @edwardjaycocks5497
      @edwardjaycocks5497 3 ปีที่แล้ว +1

      Whatever you studied years ago was not office 365…..And secondly it must’ve been a shit course

  • @gentryhaney4713
    @gentryhaney4713 3 ปีที่แล้ว +6

    You are IT support FOR IT support 😂😂

  • @ButtWorts
    @ButtWorts 9 หลายเดือนก่อน +2

    Kev Im currently on deployment, and just crashed through you videos to prep me for an interview Im getting in the near future. Thanks for the material

  • @jmedz893
    @jmedz893 3 ปีที่แล้ว +1

    Hi Kev, just wanna say I've almost finished watching the Internship vids & made notes. Although it's no consolation for the real thing, I have learned a thing or two from them, Happy Easter Sunday

  • @johnczech7074
    @johnczech7074 3 ปีที่แล้ว +1

    Thank you Kev. Happy Easter!!

  • @mundheryousif85
    @mundheryousif85 3 ปีที่แล้ว +1

    Happy Sunday buddy and big thanks for sharing this awesome video

  • @manishVisuals
    @manishVisuals 3 ปีที่แล้ว +1

    Thank you Kevin!!! You are the Legend!!!

  • @matgonzalez6272
    @matgonzalez6272 2 ปีที่แล้ว +1

    only on the second of your videos and already learning some cool tricks and tips. thank you for putting out all this info dude! ytmft :)

  • @mozzjonas9292
    @mozzjonas9292 3 ปีที่แล้ว +1

    You’re awesome Kevin, God bless!

  • @lakslsla6996
    @lakslsla6996 ปีที่แล้ว +1

    Thank you Kevin!
    It helps a lot!

  • @informationtechnologist3706
    @informationtechnologist3706 3 ปีที่แล้ว +1

    Very useful information--Happy Sunday to you Kevin

  • @dinodinov6557
    @dinodinov6557 2 ปีที่แล้ว +1

    I love your videos, thank you for sharing your knowledge!

  • @AB-99.
    @AB-99. ปีที่แล้ว +1

    What a legend man.

  • @xozeintk8093
    @xozeintk8093 ปีที่แล้ว +1

    Thank You! Its helped me out.

  • @neelpardeshi633
    @neelpardeshi633 3 ปีที่แล้ว +1

    Nice explanation. Thank you so much for these lessons

  • @peterg1620
    @peterg1620 3 ปีที่แล้ว +1

    Thanks for your help

  • @MrAnderson610
    @MrAnderson610 ปีที่แล้ว +1

    Your the man!!!

  • @MrAdmin-dj2tn
    @MrAdmin-dj2tn 3 ปีที่แล้ว +1

    Thank you Kev

  • @Shubham-Mishra
    @Shubham-Mishra 3 ปีที่แล้ว +1

    Hey mate.. happy Sunday ❤️

  • @olonzo2980
    @olonzo2980 3 ปีที่แล้ว +2

    Kev : Hold my beer 🍺 I got this 🙏🌞🙏🌌

  • @ronijohn9462
    @ronijohn9462 3 ปีที่แล้ว +1

    good stuff

  • @kimikudario2661
    @kimikudario2661 3 ปีที่แล้ว +1

    Thank you

  • @jasonrodrigojimenez7270
    @jasonrodrigojimenez7270 3 ปีที่แล้ว +1

    gracias es algo que necesito mucho en mi trabajo se le agradece

  • @ivegyattocomment
    @ivegyattocomment หลายเดือนก่อน +1

    I've been in IT for 2 years, in & out. Outlook issues are always the one i hate the most, esp when i comes to archives, emails are not syncing, synced emails but mailbox are not updating etc....

  • @Don-fb1hq
    @Don-fb1hq 3 ปีที่แล้ว +1

    Hey Kev,
    Thank you so much for the information & videos. Which video should I start with? I’m self training for a help desk role.

  • @vinaysuren4516
    @vinaysuren4516 3 ปีที่แล้ว +1

    Hi Kevin,
    I really enjoy your videos.
    I'm from India and I have been working in an MNC as an IT service desk senior associate for the past 14 months, now I'm looking to upskill and grow Higher up in this domain. Please suggest what courses I need to do to attain that level in my job

    • @KevtechITSupport
      @KevtechITSupport  3 ปีที่แล้ว

      I can't suggest anything because the job market is different in every country and state. You need to need check online and see what people are hiring for in your local area and study those things.

  • @CarlosEduardo-nu7dd
    @CarlosEduardo-nu7dd 2 ปีที่แล้ว +1

    cool

  • @purdu3
    @purdu3 ปีที่แล้ว +3

    it's important to know, OST image files tend to become corrupted above certain thresholds. Sometimes nuking it and resetting the office profile in the registry is necessary.

    • @KevtechITSupport
      @KevtechITSupport  ปีที่แล้ว

      Yep. Some people have a lot of emails. I prefer to use outlook command line first before deleting the profile.

    • @purdu3
      @purdu3 ปีที่แล้ว

      @@KevtechITSupport None of these common lines address corrupt image files though? so im a little confused by that statement.

    • @KevtechITSupport
      @KevtechITSupport  ปีที่แล้ว

      @@purdu3 some of them fix an issue like a bad rule, bad calendar or bad add in. Which is why I use it before deleting someone profile

    • @purdu3
      @purdu3 ปีที่แล้ว

      @@KevtechITSupport right but how do any of those address OST issues?

    • @KevtechITSupport
      @KevtechITSupport  ปีที่แล้ว

      @@purdu3 ost issues can be anything from add ins, rules, or something else. Deleting a profile should be the last resort which is why we use command line or open something in safe mode. No one goes around deleting profiles. Especially when someone has been in a company for 10 years.

  • @andrewfox7116
    @andrewfox7116 2 ปีที่แล้ว +1

    Not sure if it's because of an update or version, but almost all of those shortcuts don't work in Version 2205, the outlook.exe /safe works or just holding CTRL while you left click on the outlook icon. But none of the others work for me. I had to use outlook.exe /cleanrules, I guess this would be related to Domain and none Domain accounts.
    Odd, though I get off and on success with some of the more common commands.

  • @roshan8431
    @roshan8431 2 ปีที่แล้ว

    Hi kev,
    Your video has great info but usually user come to IT if the rules are gone, views they want that to reappear in ther outlook. Could you please share that too

  • @socialmedia8932
    @socialmedia8932 2 ปีที่แล้ว +1

    Hey Kev, have you made video on creating mailboxes on Outlook?

  • @sanatankarki7094
    @sanatankarki7094 3 หลายเดือนก่อน

    hi Kev, I have issue with outlook. I can not find my send mails in sent items folder. could you share tips and technics?

    • @KevtechITSupport
      @KevtechITSupport  3 หลายเดือนก่อน

      Do you see it in owa? If do than outlook messed up locally.

  • @tranvanhung1813
    @tranvanhung1813 4 หลายเดือนก่อน

    HI Kev, I have a problem that some emails in my inbox are automatically moved to the Archive folder (not the Online Archive folder). I don't use any rules.

    • @KevtechITSupport
      @KevtechITSupport  4 หลายเดือนก่อน

      Does that happen on owa too or just your regular inbox. Just wondering.

  • @ohthatsyou
    @ohthatsyou 3 ปีที่แล้ว

    Hello kevin! @4:17 u said " uncheck the add-ins thats causein the problems" But how can i know what addin is doing this? Kind regards.

    • @KevtechITSupport
      @KevtechITSupport  3 ปีที่แล้ว

      Process of elimination, uncheck them one by one and see which one is crashing it.

  • @idlewild
    @idlewild 2 ปีที่แล้ว

    We're having an issue in which a user cannot see bullets in an HTML email. She's on Office 365 and her desktop client won't display the email properly, but she CAN view it in her browser (OWA). The same email opens fine for other users, but the bullets are removed for her only. What can we try?

    • @KevtechITSupport
      @KevtechITSupport  2 ปีที่แล้ว

      Did you check html settings within sending emails itself? That's a settings under a new email..

  • @buttermilk_pie
    @buttermilk_pie ปีที่แล้ว

    Im interested in how you get to where you have all of this knowledge. That's what I'm really struggling with. Where do I do to learn this the way you had to learn in

    • @KevtechITSupport
      @KevtechITSupport  ปีที่แล้ว

      Office 365 is covered on my playlist Office 365: th-cam.com/play/PLdh13bXVc6-kw0GK7N_Dg9tfDhGcZLyqE.html. Which is why I made a video on how to get office developer mode so you can practice office 365 admin stuff. The video you dislike.

  • @sauravthapa9130
    @sauravthapa9130 ปีที่แล้ว

    In my organisation, the users shared mailboxes used to disappear time to time and I usex to recreate the whole Outlook profile. Do you think that would be a good idea or is there other fix?
    Thanks

    • @KevtechITSupport
      @KevtechITSupport  ปีที่แล้ว

      That's normal. If the mailbox is too big. You will have a lot of issues. There a limit on how many emails you can have in 1 folder.

  • @kevinalvarenga5678
    @kevinalvarenga5678 3 ปีที่แล้ว +2

    How would you determine which add in is causing the issue?

  • @emabegum1308
    @emabegum1308 2 ปีที่แล้ว +1

    How did you set it up? I’d that in virtual machine?

    • @KevtechITSupport
      @KevtechITSupport  2 ปีที่แล้ว

      th-cam.com/play/PLdh13bXVc6-k_u2RPqYAp8R8HtYT_ONht.html

  • @jaydenmeadors8934
    @jaydenmeadors8934 2 ปีที่แล้ว +1

    Could we use this as I.T experience

    • @KevtechITSupport
      @KevtechITSupport  2 ปีที่แล้ว

      office 365 is part of my resume template.

  • @moregenius-1555
    @moregenius-1555 4 หลายเดือนก่อน

    this is useful for this job Office 365 Support and Development Specialist ?

    • @KevtechITSupport
      @KevtechITSupport  4 หลายเดือนก่อน

      IT Support jobs/Helpdesk jobs.

  • @Saturn-Cflo
    @Saturn-Cflo 2 ปีที่แล้ว

    You said go to COM add-ins to disable the add-in that causing problems, but how do you know which add-in causing the problems? please help :)

  • @jaydenmeadors8934
    @jaydenmeadors8934 2 ปีที่แล้ว

    Is there anyway that we could create a project on office 365 to use as experience?

    • @KevtechITSupport
      @KevtechITSupport  2 ปีที่แล้ว

      Project? I have a whole video on how to make a resume for new techs that watch my videos.

  • @barry5462
    @barry5462 2 ปีที่แล้ว +1

    Do i have to pay for office 365,and if im following along with Ryan's Azure training,can i get Azure and Office 365 together?

    • @KevtechITSupport
      @KevtechITSupport  2 ปีที่แล้ว +1

      Office 365 good for 30 days than you have to pay for it.

    • @barry5462
      @barry5462 2 ปีที่แล้ว

      @@KevtechITSupport what about Azure for the training with Ryan?..can i get that at the same time?

    • @KevtechITSupport
      @KevtechITSupport  2 ปีที่แล้ว +1

      Yes you can

    • @KevtechITSupport
      @KevtechITSupport  2 ปีที่แล้ว

      Two separate licenses.

  • @31Chaos
    @31Chaos 2 หลายเดือนก่อน

    Hey Kevin how many license do you need to perform these labs effectively since Microsoft Dev office accounts are done for?

    • @KevtechITSupport
      @KevtechITSupport  2 หลายเดือนก่อน

      1 license

    • @31Chaos
      @31Chaos 2 หลายเดือนก่อน

      @@KevtechITSupport you don’t need any other accounts?

    • @KevtechITSupport
      @KevtechITSupport  2 หลายเดือนก่อน

      @@31Chaos you should have two accounts at least but one enough if you plan in learning how to troubleshoot office 365. If you plan on learning mailboxes and other stuff. You need at least 2 accounts.

    • @31Chaos
      @31Chaos 2 หลายเดือนก่อน

      @@KevtechITSupport ok thank you so much. And I appreciate the information. 🙏🏽

  • @mauselioe6838
    @mauselioe6838 3 ปีที่แล้ว +1

    What would u be doing if you weren’t in IT?

  • @atultembhre9465
    @atultembhre9465 2 ปีที่แล้ว +1

    Hey kev I'm new in IT and i want a IT support job what i do for getting a job In IT and what skills will help me?
    Love from India🇮🇳 ❤

    • @KevtechITSupport
      @KevtechITSupport  2 ปีที่แล้ว +1

      You start with this th-cam.com/play/PLdh13bXVc6-k_u2RPqYAp8R8HtYT_ONht.html
      Helpdesk Lab
      If this doesn't make any sense, combine it with professor messer A+ material
      youtube.com
      Than you prepare to job interviews with these videos th-cam.com/play/PLdh13bXVc6-kKU28wHX8dfnHMpmSfty3d.html
      IT Interview Questions
      youtube.com
      Just make sure you understand what I'm doing
      If you can explain what your doing in the lab than you should be ready for the interview
      Since a lot of people follow a video but can't explain what there doing
      Last but not least, you make the resume after learning the labs and hands on training using this video th-cam.com/video/9FogsgVnpDM/w-d-xo.html

    • @atultembhre9465
      @atultembhre9465 2 ปีที่แล้ว +1

      @@KevtechITSupport thank you so much man totally appreciated❤

  • @joyaljosephvj2291
    @joyaljosephvj2291 3 ปีที่แล้ว

    Hi kev,I need your support in finding answers for few questions,How can I connect you!

    • @KevtechITSupport
      @KevtechITSupport  3 ปีที่แล้ว +1

      I don't do support for people. Not sure if your going to as me questions about IT issues.

    • @joyaljosephvj2291
      @joyaljosephvj2291 3 ปีที่แล้ว

      @@KevtechITSupport Yes those are from IT only.

  • @GuruChaz
    @GuruChaz ปีที่แล้ว +1

    What happens if you reset someone's categories and then they say, "I only had an issue with a few categories but you deleted all of them. Where did all my categories go? You're fired." lol

    • @KevtechITSupport
      @KevtechITSupport  ปีที่แล้ว

      If someone having issues with a category. Most likely a bad profile or you need to redo the category. I definitely wouldn't reset everything.

  • @NiranjanRajan777
    @NiranjanRajan777 ปีที่แล้ว

    Kev, will this works on online outlook

    • @KevtechITSupport
      @KevtechITSupport  ปีที่แล้ว

      This is the applications not on a browser. If that's what your asking.

    • @NiranjanRajan777
      @NiranjanRajan777 ปีที่แล้ว

      @@KevtechITSupport yes

    • @KevtechITSupport
      @KevtechITSupport  ปีที่แล้ว

      @@NiranjanRajan777 it won't work on a browser. Two different things. You can remove add ins on outlook in a browser or rules but that's about it.

  • @rickyticky3350
    @rickyticky3350 ปีที่แล้ว

    I can't see what your doing. Get the page closer so we can see.

    • @KevtechITSupport
      @KevtechITSupport  ปีที่แล้ว

      That's an issue with your monitor not my screen. Unless your using a mobile device than you can barely see it. The video meant for a monitor.

  • @paramour777
    @paramour777 2 ปีที่แล้ว

    God bless u tell me plz how do i join ur discord channel

    • @KevtechITSupport
      @KevtechITSupport  2 ปีที่แล้ว

      Discord link is on the description on this video, my TH-cam page, all my videos on the description.

  • @dfmu2669
    @dfmu2669 2 ปีที่แล้ว

    did you skip the Office 365 downloading part?

  • @MohamedAli-qo2fz
    @MohamedAli-qo2fz 2 ปีที่แล้ว

    How do you fix Not Responding/Freezing up?

    • @KevtechITSupport
      @KevtechITSupport  2 ปีที่แล้ว

      That question can be anything. Can be so many reasons why it's doing that. Profile too big, outlook add in, bad ost profile, Network connection issue.

    • @MohamedAli-qo2fz
      @MohamedAli-qo2fz 2 ปีที่แล้ว

      Profile is huge. How you go about fixing a huge profile. I disabled cache mode. Don't know if that will help.

    • @KevtechITSupport
      @KevtechITSupport  2 ปีที่แล้ว +1

      They have to delete emails and you need to start archiving old emails and setting cache mode to 1 year instead of all time. That's the only way to fix it.

    • @MohamedAli-qo2fz
      @MohamedAli-qo2fz 2 ปีที่แล้ว

      Thanks kev.

    • @DropdeadDylannnn
      @DropdeadDylannnn 2 ปีที่แล้ว

      @@KevtechITSupport can’t you just renmame the ost as .old?

  • @akonvict
    @akonvict 2 ปีที่แล้ว +1

    Is there a video on how to download office 365 for free in server 2016?

    • @KevtechITSupport
      @KevtechITSupport  2 ปีที่แล้ว +1

      Office 365 is browser based. Unless you want to set up exchange 2016 on a vm. You can get office 365 exchange for free for 90 days th-cam.com/video/GQ4HxGQF2dY/w-d-xo.html

    • @akonvict
      @akonvict 2 ปีที่แล้ว +1

      @@KevtechITSupport Awesome thanks Kev

  • @gokulraj6276
    @gokulraj6276 3 ปีที่แล้ว

    Archive pls explain

    • @KevtechITSupport
      @KevtechITSupport  3 ปีที่แล้ว +1

      I will go over it in depth as I go over other stuff on office 365. There plenty of videos online on this subject.

  • @priyankavyas1018
    @priyankavyas1018 2 ปีที่แล้ว +1

    video is not clear

    • @KevtechITSupport
      @KevtechITSupport  2 ปีที่แล้ว

      That's an issue with your pc, phone or whatever your using to see it. It's uploaded on 1080 high definition.