How the Experience of Design Impacts Scalability

In this conversation, Daniel speaks with Lauren Celenza, a designer with a rich background in technology and inclusivity. They explore Lauren's experiences at Google Maps, where she worked to make the platform more inclusive for diverse populations. The discussion also delves into her work with Code for America, focusing on creating accessible tax filing tools. They touch on the challenges faced by tech workers, the importance of storytelling in design, and the future of technology in enhancing human connections. Lauren emphasizes the need for a balanced relationship with technology and the importance of multidisciplinary skills in creative fields.
Key Takeaways:
Lauren Celenza worked on Google Maps from 2016 to 2021.
Google Maps had significant gaps in inclusivity across different regions.
Experiencing the challenges firsthand led to better design decisions.
Building relationships with local experts is crucial for inclusive design.
AI can reduce tedious tasks but should not replace human interaction.
Storytelling is essential for effective communication in tech.
Tech workers face unique challenges, including burnout and mental health issues.
Multidisciplinary skills enhance resilience in creative careers.
Technology should enhance, not replace, human connections.
Education on digital hygiene is necessary for all ages.
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Lauren can be found on Instagram / laurencza and LinkedIn / laurencza
Her website is laurencelenza....
Her substack newsletter and interview series are worth checking out! laurencelenza....
I mentioned friend of the pod Alex Deschamps Sonsino’s Goodnight Lamp www.designswar...
You can find Hirsch & Mann on LinkedIn / hirsch-and-mann
You can find Daniel Hirschmann here / danielhirschmann
Credits:
Video: Hirsch & Mann
Audio: Transition by Six Umbrellas, Free Music Archive, CC BY-SA.