Excellent review. Honest, unemotional, fair, balanced, and click-bait free. I agree with you on all counts. The product is great, the company is too full of itself at the moment. For what it's worth, when I bought my first Tesla it was completely different. From purchasing and delivery to car service and owner experience, everything was better.
Ya, but Tesla owns its service and sales. And company has to sell and service many times more customers with same staff, as u can't increase staff to high levels.
@@archigoel”you can’t increase staff to high levels” Why can’t Tesla hire more staff? It’s something that every other company around the world does naturally when their business grows 😂
I'm glad I have watched this as I'm now not convinced about Tesla ownership. When spending your hard earned you don't need the hassle. Thanks for the vlog.
Here in the States my Model 3 will be 3 years old in September 2023, it is an SR+ also, still love it , no big problems , first set of tired were “ rubbish” as you say, second set is much better , and if had the front driver side controlling arm replaced and the left rear tail light replaced because of condensation, all done under warranty. No other problems , love the over the air updates, but I kinda miss the additions on the newer cars , like the automatic trunk, and the chrome delete, but I still love it , will continue to drive it as long as it holds up, for ten more years even. I remember when you first bought yours! Long time viewer of your channel when you had your Leaf.
Driving My model S 100D for almost 5 years now and, except for the typical things these models had and were solved for free, I’ve practically didn’t have any problem. I went for service twice, 234.000 km for front brake pads and at 285.000km rear brake pads. Now I’m at 327.000km and some issues are coming up. I’m planning a bigger service over the (horrible) app and let them do everything needed for the next few years. The costs of ownership has been less than 2000,-€ for service over almost 5 years. Of course not counting tires, wipers and broken windscreens. And I’m still charging for free😎 No doubt for me the best economic car I’ve ever had. But of course not perfect…
I’m 3.5 years into my M3P ownership, this review is spot on with everything said. My only other gripe is that I’m one of the gullible people who bought FSD with the promise that it would work by “the end of the year”. What a waste of money , makes me feel robbed of nearly £6k
Here in America FSD is virtually there. My last disengagement was when I did not see the truck behind me accelerating and moving into my lane/car. Tesla 1 me 0. It's mind blowing how it went from an expensive party trick a year ago to basically being done, I believe the current specs are 5x safer than a human, and that feels right. When I "drive" places I'm just along for the ride. I'm quite happy I bought FSD.
My Model 3 LR AWD is almost 3½ years old and I started getting the control arm creak a few weeks ago after a long journey in winter weather. Will get it booked in soon. I get average 275 Wh/mile over the lifetime. I've never charged it beyond 95% so I don't actually know how much range it would have had new! As for other noises, the cabin is pretty silent usually apart from occasional rattles from either the passenger seatbelt metal bit or the rear shelf Isofix flaps on certain road surfaces. Other than that and a similar intermittent SOS button error that fixed itself 18 months ago, zero complaints and no service trips. My panel gaps were thankfully all small and parallel upon delivery! One other thing, I've got the slight condensation in the rear light clusters issue that I might ask them about too, although it really doesn't bother me. If they want to fix it under warranty they can go ahead!
Just picked up a 69 plate Model 3 Performance in blue with white seats and 24k on the clock and I am in love! Hands down the best car I've ever owned and driven. No issues yet with the screen etc. My only gripe is that there's a few scratches on the B pillar which I believe is common. Pulls like an absolute train. The plan is to keep it until it no longer functions. Hopefully I'll get a couple hundred thousand miles out of it.
Treat it correctly and you'll have no issues at all. The white seats are great, but worth a ceramic coating if you wear dark jeans a lot. (No issue if not, just a bit of Elbow grease with hot soapy water every so often). Other than that, welcome to the family. It's a truly great car.
@@TheTrueWelshIdiot Thank you very much. I'll look into the coating as I do tend to wear dark jeans and I have kids that will no doubt climb all over it haha.
@chrisbannister1233 I've a dog that clambers muddy paws everywhere, honestly, they come up like new everytime. It should be remarkably child proof! Enjoy every BMW and Audi driver you see wanting a go at the lights, it's almost like they have a need to race! (Other cars too, but they are the absolute worst).
@@TheTrueWelshIdiot Oh wow that's good to know! Haha I've had a few encounters but honestly the acceleration is terrifying and this is coming from a BMW i3s... they are worlds apart!
I am in the United States, and my impression is that Tesla service has improved, especially this past year. When I had a question about battery condition, a Tesla employee called me and gave me a complete readout of the cars last trips and performance. My issue turned out to be phantom drain.
My M3 SR+ (picked up March 2020) went back with just over 76k miles on it. Total servicing cost over the 3 years... £800 on tyres. Only issue I had was the squeaking top arm drivers side, Tesla Leeds booked it in and replaced both. Best car I've had the pleasure of leasing, well, until my Model Y turned up a couple of months ago 😁
Bought our SR+ in October 2019 when they first arrived here in Australia. Covered 68,000kms so have 12,000kms and 7 months warranty left whichever comes first. Really good experiences here but from user forums it appears our Brisbane service centre gets universally good reviews and always has. Two more centres have been added in the last year both a little closer though most servicing is carried out by mobile service and that has been excellent. The issues we have had have all been boot-related. First the rear camera had to be replaced and recently the internal trim on the boot had come unclipped (broken clips). Both of these are because the boot is heavy and has to be closed firmly. Only one set of tyres and we have replaced the cabin filter twice (necessary here due to the high humidity). We also had a software issue a couple of years ago. Sorted out more quickly than yours but the upshot is that we no longer have the data for efficiency prior to that issue as it reset though it didn’t reset the total mileage strangely. Love the car. No panel gaps. One collision when a driver drove into it in a town car park when nobody was in it. Very loud alarms and notifications on the app meant my wife left the store to deal with the driver. Has lost about 12% of its original range but almost all of that was in the first year. Will probably keep the car for 10 years + by which time it will no doubt seem pretty prehistoric by EV standards.
@@owascoshawlook for review from Norway. They are nuts there about Ev, and in Norway there is lot of people who speak english. And Norway's winter are rough, so probably you will find good reviews about winter conditions
@@Laine8642 My post was actually over 18 months ago. Have had zero issues since then which is great because it’s been out of warranty for a year now. Battery has 3 years warranty left and we have just reached the 100,000km mark. Range has fallen a little more in 18 months so lost about 13% of original range. Bought 2 new tyres 3 months ago so that’s 6 tyres altogether which is pretty standard for any car I think. You probably want to buy a newer one than my 2019 as they have improved in many ways since then.
Got my Model 3 around the same time as you Long range one had a water leak in boot repaired by Dartford service centre bit of a faf with insurance on loan Beat up S I got Had water in rear lamp changed by a ranger at My work.had rear tyres changed at 26000 miles MOT passed with advised on front tyres will change at 30000.Got a few rattles panel gaps are good everyone at work went over it Could not fault it. Best car I have owned in 40 years of driving
Thanks EVM. As an EV owner for nearly 5 years (Zoe 22kWh and currently Kia Soul 30kWh) I am very happy with EVs as cars but have recently been let down a couple of times with the infrastructure in the UK which simply isn't keeping up. I am therefore seriously thinking that my next car will be a Tesla model 3, not just for the car itself but for the supercharger network. I've been researching it a lot, as you do, and have been impressed by the efficiency they give. My only remaining concern was the reliability, as I'd constantly read about Tesla build quality. It seems that your review confirms what I had surmised, it is no more likely to let me down than any other car, but I might have to put up with a bit of misalignment or similar. I can live with that given the other benefits. Thanks again, Tim
Well don't. Tesla has a lot of issues. Plus BYD is coming to kill them with much better quality for a cheaper price. Non-broken software. Better batteries. Etc.
@@fredpuntdroad8701 I have to disagree, the two areas where Tesla get it right are software and batteries. You can criticise them for a couple of things but not these. EVM is confirming what I have found and by speaking to people who actually own Teslas, yes you may get a badly put together one but they are not so bad that the car would let you down and you are unlikely to get one that is so bad that it would detract from the ownership experience. As I intend to buy used anyway, I could spot most issues likely to bother me. In my experience, reputations tend to be exaggerated both for good or bad. I've had Volkswagens and Hondas and know people with Audis and Mercedes that don't seem any better or more reliable than the Alfas, Fiats or Austins I have owned. If I'd listened to popular opinion I would have missed some of the best cars I've had the pleasure of owning.
Mines 3 years old now and been great. Also charger I went for podpoint 999 fully fitted 5 year warranty. Overall a good car and savings on fuel of £150 a month
Bought my M3LR Sept 2020 and 66,500 miles later the only thing its been in to SC for is the control arm squeaky thing to be sorted out. I've replaced 2 sets of tyres, had the tracking done once and a couple of gallons of washer fluid and that's it. The only thing that really pisses me off is the wiper sensors issue. Why Tesla hasn't sorted this one out is beyond me! I'm keeping it with the aim of getting 250,000 miles out of it. The way its running at the mo, I'll expire before the car does! 😉
Mine is nearly 3 yrs old, I agree with everything you said! My experience when picking it up wasn’t perfect, they did deal with the issues that for a new car shouldn’t have been there. Nearly 40k miles in mine and the same, zero service costs so far. I’ve had 2 tyres through punctures.
Feels like your comments and views mirror my own...Nice car, shame about the after sales service. Like you, I was advised that they would fix panel alignment issues. After waiting several months for an appointment, I took a day off work to deliver it to them (3 hour round trip), and when they inspected it, they informed me it was within 'tesla tolerance'. I also found a small scratch that had been incurred and then touched up while in their care...refused to admit it or remedy it...looking for an EV for my wife, but don't think it will be a tesla, especially if they're opening up the SC network...😊
Hi Andy. Good review of what it's like to own a Tesla. I bought a second-hand Model S that was a year old and had done 20,000 miles. I had a couple of minor mechanical problems that were easily sorted under warranty, and after 3 years of ownership, I had added 73,000. Trouble-free. That car drives the same as it did when I first got it. It's lost a little range. When I first got it it would do 300 miles on a full charge. It now does about 282 on a full charge. So, I enjoyed that ownership so much I went and bought a newer second-hand Model S just recently that only had just under 10,000 miles on the clock and again I am extremely happy with it. Oh, my old one is up for sale at Derby Trade Cars if anyone is interested :)
Collected a new Model 3 LR 5 days ago. Completed 500 miles and impressed with the whole experience. Tesla contact and customer experience has been excellent. The car itself is an engineering marvel. We tried a 2021 LR which I thought had a firm and rather crashy ride. The ride in the 2023 version is much improved, providing a great balance between sporty handling and comfort. No creaks and no issues. IT and charging all work easily. Let's see how it goes.
Excellent and well balanced review. I picked my long range m3 up from Leeds 1 week before the first lockdown, so very similar situation to you. Had the creaky front suspension replaced a few months back. Had a fogged rear light unit replaced a couple of weeks ago. Other than that only cost has been tyres and screen wash. Excellent car for our needs which is visiting family in Edinburgh and Plymouth from our home in West Yorkshire. I should add that I watched your channel when you had the Leaf and bought one myself 5 years ago but swapped it in for the Tesla because of battery overheating on our long trips. Tesla has been the dream solution for us.
Interesting about service cost. I went on a Hertz car rental site to hire a car in Spain and was amazed at how cheap it was to hire a model 3, it was cheaper than a Insignia. Car hire companies must be buying loads after the price drop.
ABSOLUTELY AMAZING update, thanks very much. I purchased my M3P exact same time as yourself (in Scotland) and have had no issues at all. But I found you video truthfully and beneficially informative. Well done 😁👍🏾
This video could not have been better timed, I'm looking seriously at picking up a Tesla Model 3 as the second hand price is much better value than I would have expected. Test driving one one won me over straight away. More comments to follow...
I have a 2020 Honda and it’s just done 40k miles and it’s not had a single issue whatsoever. It feels like new and drives like new, wouldn’t really say this Tesla has been reliable if the main feature that impresses people fails (the tech). Tesla is a technology company that makes cars in my eyes hence the silly hardware fixes to stop things from breaking its like driving an iPhone. They don’t operate like other car manufacturers who make the mechanicals first then think about the software afterwards.
We have bought our first EV, a 2 year old ID.3 1st with 11,800 miles on the clock. Even though it is over 2 years old it hasn't had a first service and the car estimates 40 weeks. VW say that it is overdue. It has had one issue which was resolved under warranty and that was a dud 12v battery. We are currently getting more than 4 miles/kWh which is way better than I could realistically have hoped. I am getting Cleevely EV to do a full end to end check and service in a few weeks and expect a replacement pollen filter, a clean and grease of the front brake disk calipers, a test of the brake fluid confirming that it is still in excellent working condition, lubing of locks, catches, locks, etc. and very little else. My one disappointment with EV ownership is the dire state of public charging in urban areas. There needs to be a hefty push on this because there are only ever going to be more and more EV's on the roads in the coming years. Thankfully our reliance is almost nil so it doesn't worry us but it will deter people who live in housing without charging or who travel 200 plus miles on a regular basis.
Recently changed from an ioniq 38kwh to a used Model 3 LR and I'm very happy with the change. No quality issues whatsoever the only issues so far is vampire battery drain overnight which was mainly down to sentry mode which I've turned off at home but still loses a little range even with that off. The ioniq if left for days would have the exact same amount of range as before. Also the ioniq had a heatpump which my 2020 Tesla does not have and it makes a difference to energy usage😮😮 on colder days without doubt.
The vampire drain is a bit of a myth for me. If I leave mine in the driveway with sentry off, it loses a couple of % but when driving and the batteries warm up, the range is available again. Believe it to be more a visual thing than an actual loss of charge. That being said, all batteries have less charge when cold, even the old TV remote 😂
@@RichardFoleher As I've had the car a bit longer now it seems to lose around 1% every day or two with everything off. I can only compair it to the ioniq 38kwh I had which would be the exact same % after leaving it a week at an airport. Still the Tesla is a smart car in comparison so that's acceptable. Not sure if the -% comes back when I start driving, I will pay more attention next time to see if that's the case.
@@dannyspeedthanks for posting this. I own both the ioniq 28kwh and since 2 weeks ago now a tm3 sr+ 2019 and also experience that it looses battery percentage inexplainable. I have yet to learn more about these losses but have turned off what I have learned so far . I just set tire pressures to 43 psi (3,0 bar) also to see if range is effected by this. What disturbed me though is that the ioniq really keeps its battery level without fluctuating like the tesla . In the end I don’t really know how much energy is wasted cause when setting the limit to 80 the car needs to charge again from around 75-80 cause it has dropped over night. I don’t have the exact numbers. Maybe I’ll learn more but I you have more info regarding this you are more than welcome to share. Other than that it is a lovely car. If I can calculate how much I consume compared to my ioniq and the difference isn’t that much the car is a keeper .
85,000 miles and 7.5 years with my model S on the original set of brakes and discs and still got life yet in them according to the chap that does the MOT!
I have the same year and make only the very basic standard range. Same mileage too. I've had zero maintenance cost. Best commuter car ever. Just have the stinky AC which means I need to change the air filters. I know there's a DIY way to do it but you have to break your back to get to it. Unfortunately the don't come to your house any more to do that service and you have to take it in. That's good to know about the brakes.
Thanks for the video. Just placed a deposit on a 3 year old model 3 with 26k on it. Was a bit nervous about purchasing used but this video has given me more confidence in it being a sensible option.
Similar experience, paint work issues on collection, told I had to take it but they would book me in 2 weeks to get sorted. 4 trips and 6 months paint work sorted save for chips I’d picked up in that time they wouldn’t touch even though it was on the same panel they were fixing.
Great review, we've had our rwd 2022 for 1 year now and 50,000 km and had only a minor trunk strut alignment at the beginning (was coming down crooked). But the panel gaps and fit were great. Side note, I especially appreciate the excellent vehicle dynamics when driving on a curvy back road.
Very different experience to mine... model 3 SR+ the ext issues I found at delivery (pai t missing, cloar coat drop, fender to door gap nok, scratched front tow eye cover) were sorted after a few weeks when they came with a replacement Model S for the 2 weeks it took them to solve the problems. 12v battery died.. they came to my work place and sorted it in the carpark. A connector issue that disabled all auto pilot functions and regen braking and some safety equipment... they took the car on a flat bed and left me a Mercedes S class as a curtesy car for a week or so.. no questions asked.. for me the experience was perfect.. door check arm and armrest noise all sorted in warranty while drinking a coffee for an hour or so. I'm past 50k miles so just out of warranty... fingers crossed it will stay reliable
@@andymccabe6712 I dont think so, Shanghai cars have excellent build quality. I assume your comment driven by media FUD rather than actual ownership experience.
Really good honest review many thanks. I think with me the panel gap may have induced a war between Tesla and myself as you say you were under presure to accept this car at the time and could not reject it. However as you say overall no real running costs except tyres which I beleive due to the weight of the vehicle wear out fairly quickly at around 10k miles.
Nice video. They can be hard to deal with, HOWEVER I upgraded from a Porsche Macan S to a Tesla Model 3 Performance back in 2020, yes I consider it a upgrade, Tesla Rangers are amazing at coming out to fix issues. I called Porsche centre Nottingham and Leicester over 20 times to try and book in a service, no calls back, huge wait times, no courtesy cars. In the end I was filling up one day, paid the £95 got in the Macan and the range said 315 miles, I went home, looked at the range on the Tesla, and bought one straight away and was driving it 15 days later. That’s back in 2020. We now have the 2020 Model 3 Performance, a 2023 Model Y performance and I’ve just bought another Model 3 long range for my work. Would never drive another car, even if the windscreen wipers are absolute rubbish.
My Ford Bronco Sport Badlands 2021 2.0L turbo works like a charm after 2 years. I like it a lot. No electric for me. The Bronco Sport Badlands is the best model built to resist real off road so it fits well the bad road in Quebec and the cold and heat weather. You can see it is built solid for off roading. I have done only cheap oil changes.
The ford bronco the cars that ford dealers love to raise above msrp lol and waste a lot in fuel. Turbo engines are not good in the long run bc they wear out and need oil. Ford is like a D tier in car manufacturers. Turbo engines especially ford. You’re running a risk. Might as well stick with a Japanese brand.
@@Fumbiii16 keep your jp car for yourself. I never make a mistake in what i buy. It is always the best and i am very happy with my Bronco Sport Badlands.
Just had that creak fixed on my Tesla Model 3 on May 8th in Canada. They did it on my driveway. They replaced the upper control arm on both sides. It was only creaking on the left, but I wanted it done on both sides. Not very expensive. Very happy with the result!
I was considering a Tesla but looking at all the issues and the service they provide I went for Lexus instead. Similar priced but miles better and fantastic customer car
I had a similar issue with my Model Y. I felt very pressured to take delivery of it despite of many fit and finish issues with the car. The delivery person assured me that Tesla would fix the problems. They fixed some issues and not others, because the panel gaps were within their tolerance. Let me tell you, only Tesla thinks their tolerances are acceptable. I was misled.
We have had our 2021 Model 3 LR AWD for just shy of two years (June will be two years), I have had it into service a couple of times for just minor things. I have a creaking in the door that is known and will be fixed and a rattle in the HVAC that is probably a fan going a bit wonky, it will be going in for those two things and I should end up with a loaner. My wife and I both really like the car and if the economy wasn't going down the tubes we would buy another one. Here in the US the Supercharger network has no comparison right now, so if you want a single car to just do it all .. the Tesla was the most reasonable choice out of an EV. Nice honest review, Tesla needs to fix their company but .. that probably wont happen anytime soon.
I owned a fiat 500 ev which spent 3 months in the garage with electrical faults. I was given a loan car through Enterprise. They insure the car but it was up to me to ensure my existing insurance covered 3rd party.
74k miles on my LR Dual Motor in less than 3yrs and no IT or screen issues on mine but had a few suspension issues under warranty. I had his squeaky steering as well. Weirdly though I've replaced 3 windscreens, 1 roof panel and 1 rear windscreen in that time. Way, way fewer reliability issues than my Audi A6 Avant which spent months in teh garage, no collapsed suspension as I had in my Merc E Class prior to that. I'll be sticking with Tesla for the next car.
My SR+ is 2.5 years old now and I also collected it from Leeds. Sadly the battery was almost empty, so had to fully charge it using the supercharger at the dealership in order to get home. I've only done 4K miles so far, but the car has been faultless. The only problem I have is that during winter the inside of the windscreen gets soaked with condensation and I have to squeegee to clear it!
I've done 18,000 miles, in around 18 months. Had to drop it in for a service due to my own fault (I sheared off a door sill hitting standing water). Personally, I've had flawless service, though they assume you know a lot more than you do. Oh, and it's by a mile, the best car I've ever owned. It's not even close.
When assessing cost, bear in mind that after the 8 year drive train warranty is up, the car is essentially valueless. Tesla will offer you 10% of the original cost on a trade in for another Tesla, but private sales will be half that. So factor in depreciation at 12% /year over 8 years. Then add in all the aggravation of dealing with Tesla and all the issues and reflect that if you had a Toyota/Lexus hybrid the car would need some cheap servicing, but you can trust the thing. If you need to go on a 1,000 mile trip at short notice - no problem. The safety features are not going to disappear.
The Model S was £50-60k when it came out 9 years ago. So you’re telling me I can now buy one for £5k-£6k? Or have you just made those figures up! Cheapest Model S on Autotrader right now start at £20k. That’s a minimum of 30% of original value after 9 years.
Just as reference: I have had my corolla (non hybrid) for 3 years next month. Did 52.000km with 3 planned services. Each service I could just drop the car off in the evening and get a loner car for the next day. So I never had to take a day of work. This didnt cost extra since I had a service package on the lease anyway. Also my 1st brakes are fine aswell. The car was quite cheap for the time but I am switching to an EV aswell because the fuel costs are just getting too high. The thing needed 6,6 L / 100km average and the fuel ended up beeing 19% of ownership cost. The thing is just too thirsty for a modern car. The only issues I had was a rear window switch which was not properly clicked in from the factory and then fell in the door. I didnt mind so I it was fixed on the first service. But all in all I would say that car gave me less troubles than your M3.
I have a 3 year old E Niro (in July23) done 30900 miles. Zero faults but has to have a service every 10,000 miles. Just had a 30K service which cost £492 including (so I'm told) a renewal of the battery coolant which is why it costs so much. It's had 2 new front tyres but nothing else. I charge at home using Octopus Go and a granny charger when away and charging for the full life of the car is £725 (bit of a spreadsheet anorak). This is the best car I have ever owned and will definitely NOT go back to an ICE car.
Don't know what petrol car you had before, but I also wouldn't expect any issue for at least 4/5 years on any car. I now have had an Audi since 2018, I didn't have to fix anything apart from maintenance. Same with a c class I had for probably 4/5 years, and the same with a Corsa, I had one issue with the Turbo in the 8 years I had it. And that's it.
Great review, thanks. I’ve got an ioniq5 which is great but2 problems. 1. The ultra rapid CCS charger stopped working and it took Hyundai 2 months to figure out why and fix it 2. On one occasion in the middle of winter the ignition got confused - half on half off. AA called scratched his head and said “dunno with this electric crap. I’ll see if disconnecting the 12V battery does the trick.” Which it did! I now carry an adjustable spanner with me at all times. But honestly… should that be necessary? But build quality very good except interior not what you should expect of a £42K car. Learning curve for all of us.
For "just" £42k I expect a working means of transportation, to keep me safe, warm in winter or sweat free in summer. But if you bought an App on wheels like those new overcomplicated junks that s another story, don t complain!
Great cars as long as you don't have a bump in them - then they right it off if the battery is compromised or suspect. One rear-end shunt from an old banger and your car's toast
I picked up my m3 SR+ around the same time as you and it's been interesting to see your experience Vs my own. I am about to return my m3 as it comes to the end of its lease, I have enjoyed the car. Had very few problems but the main one that continues to be an issue is the driver side door pillar trim constantly falls off. This has been replaced by Tesla but continues to happen to the point I can re-fit it with my eyes closed. I would have another as they are fun cars to drive but only as a lease as I would hold concern about the car build quality past it's warranties.
I talked to a guy in a parking lot and asked him how he liked his 2019 Ioniq. He replied that he bought it new, and has had zero issues. I didn't ask him how many kilometres he had travelled though.
Probably like 99% or car owners this age... I have an audi a3 from 2018, only had regular maintenance, nothing else. Looking at buying a used tesla, but quality and durability is certainly not the strong suit of tesla
Great video, when i brought my NEW model 3, 1 year ago now, i found very little videos in UK that actually spoke of real facts of owning one. It was strange finding this video today as i can say my experience of owning a tesla model 3 has been identical to what was presented in the video, I live in kent....... and my dealer in Dartford has been Terrible ..... from new my car has the Red paint upgrade and has major issues ....... Dealer was terrible to work with and 600 miles in said it wasnt a Tesla issue......... had to threaten to return the car if they did nothing...... No Customer should have to do this. BUT, if it wasnt that the car is fantastic in every way, i would have returned it.......... customer service on Tesla stinks as far as my experience.... probably as bad as JLR :-)
Tesla say you need replace cabin filters every 2 years so you should have hepa filter change. Your break fluid should have been tested every 2 year and replaced where necessary. And tyre rotation ever 6500 miles. Brakes and callipers cleaned and lubed every 12500 miles.
Good morning from France I have recently sold my early 2022 Model 3 rwd that also had 1 annoying panel gap on opposite sides of the bonnet but otherwise over the 20k km was perfect and I had absolutely every intention of keeping my car for years but as the EU ecological grant is so good we decided to go ahead and purchase a new Model Y as with all the EU grants in place it brought the new price down to 33k euros and the Model 3 was sold for 48k 3 months ago while the demand here in France was so high especially with lots of towns squeezing thermal cars out. My only concern with Tesla is what is my eventual what my dealings with a service center going to be like. But like you on autonomy I really can't grumble with a average of 129wh per km not sure how that translates to miles just that it's tons better than a friends ioniq 5. Excellent refreshingly honest video, thank you👍
Tbh I think most people would consider a 3 year old car as still being "new" so no surprise everything works ok, the big unknown with EV's is what happens when they're 9, 10, 11 years old etc, will they keep getting the updates? or will these risk "bricking" the software and if for example there's just 20k miles left on the battery warranty how will this affect the ability to get finance on a car that could still be valued at up to £15k on the used market? We are already seeing 10 year old Nissan Leafs being sent to the scrap yard because nobody wants to spend £5k on a car that might need £10k spent replacing the battery, dread to think what Tesla would charge for a new battery, the only way a 2nd hand EV can work is if life time battery warranties are offered on all electric cars..
Elon Musk and Tesla has changed the auto industry for the good! I own a tesla Model 3 and would not go back to a gas car as a daily drive. I still have my SUV for long drives but daily errand runner TESLA makes the most sense. Working directly with Tesla instead of a dealership is also a big plus.
Spot on. Stockport were wonderful with my M3LR - new on 14th Mar 2020, and car has been brilliant. Wife's Model Y was handed over last June filthy and with 1 dent, and door edge paint scraped off. Trafford Park tried to bully me into taking it but backed off when I quoted consumer protection etc. Two days later, car handed over in perfect order. But I agree, if things don't go right, it can feel lonely. Ace channel (and that from a Lancashire lad).
I love your honest review man! thank you so much!! do you think if you got that in written they would of fixed the panel gap? I mean what if they said no we don't have it in writting. It is also good to know their small prints that says " it is within Tesla range of size or something"
Tesla service will be the downfall of the company if they don’t correct it. I own a 2016 Model X and we have had our fair share of issues. We also live about an hour away from the nearest dealership. I found out last time that unless we request a courtesy vehicle they default to Uber credits which isn’t acceptable for our family. This is the nicest car that I have ever owned but my wife has driven Mercedes and Land Rovers in the past and she despises going to the Tesla service center and states that their treatment is terrible. She is even considering selling the Model X for an ICE car if our up coming appointment doesn’t go well.
I looked at Tesla just over a year ago but bought a BMW instead. No issues whatsoever with my current car or with my previous 3 series which had done nearly 50K when I sold it and the dealership in Exeter were almost flawlessly good (and I have always been suspicious of dealers). I sure dont like the sound of Teslas customer services.
I really wanted a Tesla Model 3 but I'm the type of person that I commute everyday and put on about 40,000 km a year or more its all highway driving. The problem for me is reliability or the fear of unknown. I don't really care about how fast it goes I just want something that would be reliable and a nice drive and saves on gas. So it was between a Tesla Model 3 and a Toyota Prius. I think for the time being I go with a 2022 Prius second hand and wait and see where the EV market goes.
Mine is a M3LR 2021 model from China, found the panel fit and quality of external finish pretty good, I did not spot any issues. It would be interesting to see whether the Chinese factory produces better quality product? Issues have been Squeaking window, a rattle at the back (fixed by Tesla service Centre) and USB cannot be found error (eventually resolved itself after a few software updates.
My Tesla Model 3 Performance (Made in China) was collected new in September 2021 in mint condition. Now done 22,000 miles in it, charged at home mostly. Brilliant car.
I just purchased a 23 model 3. Unfortunately it was raining and I couldn’t inspect the exterior very good. The next day after I got it home I found about 6 to 7 problems with the paint. I just can’t understand how the manufacturer and dealer would let something like that get to the customer. Other than that I do like the vehicle.
Tesla would win so much by being more service minded! It should be in their interest to do a root-cause analysis of any defects and be happy that the customer brought it to their attention. Also, they can afford it. Being cheap is just such a bad strategy long term. I drive a Mazda 6 from 2019 and it has a 10 year warranty. I have had Mazdas since 2007 and they are always very willing and able to resolve problems at no cost (they take responsibility for their errors). It is they way all companies (auto and otherwise) should treat their customers. It is the best advertisement.
My Model 3 rattles like hell inside. And yes, that is annoying that is only a year old. Of course, that is mainly on the many cobblestone streets here in Portugal, but alas a car should be able to drive on them without sounding like it is falling apart.
Where is the rattle coming from? Check your Isofix flaps on the back shelf, mine rattle on some surfaces so I might try tieing a rubber band to each one so they don't rattle, then the tie can be removed if I ever need to use them. Also check seat belts. Sometimes just folding them over helps so the metal part is not jiggling about.
Pretty interesting review and it looks like you have had a great owner experience! That is good to hear. We had a Kona EV for 10 months and put 44000 km on it with 0 problems as well, our new Ioniq5 is a great vehicle as well. We put on approximately 60,000km a year and do a lot of roadtripping which was a small challenge in the Kona, the Ioniq5 is great for it. We considered a Model Y but just cannot do the big screen infotainment thing....other than that a lovely car. I understand why younger people love Teslas though, me I am old and not interested in all the cool tech. Manufacturers are all a bit of a pain in the ass when it comes to service, I am lucky in that my local Hyundai dealer is exceptionally responsive. Anyway, glad you are pleased with the M3, great car! Mike
Dealer backup is exceptionally important, especially no quibble or playing fair backup. I buy Toyota's for that reason. Not always the best looking car but they are reliable and the local dealer is fair. I would hate that experience you had where they promised to fix something and then months later quoted the small print as a get out. Nah. That might work in America but it won't fly in many places. My ex sold their Honda because the local dealers were, how do I say this without getting sued, erm, inflexible over a minor issue.
I rented a Tesla 3 SR 2021 for one day. The dynamics were excellent, but the space in the back row was not so much, I also missed Android auto and the 360 view and especially the speedometer in front of the steering wheel :-) The T3 is also very low and wide, it is not suitable for narrow mountain roads, there you will appreciate the VW ID4 more. including a more comfortable chassis. It is currently unacceptable to me that the Tesla 3/Y has lost its parking sensors and radar. No AI will help you in bad weather if it only relies on the visible spectrum of light.
I have the same situation with my apartment, I have down payments... I know that feeling. Hardwood floors (chips on clearcoat) are not ok, I do want sign up documents until that is fixed, not later but now!
Hi, I have some questions of tesla ownership. Privacy related. - Do they monitor everything you do?! - Can you physically block that your car doesn't stay send any telemetry to whatever 3rd party computers?! - can tesla remove functionality of your vehicle with software updates? Like something that was on in the past to be unavailable anymore. - do you need software updates? Can you manually not accept any updates? - will updating allow tesla to grab information from your vehicle? - can tesla or other strangers that have compromised tesla security take your car away from you? Thank you PS: not interested at all about self driving autonomous whatever bs. That is not practical in my case, so before i commit to buying one, i must know my car is MY CAR, and not part of the you will own nothing and be happy.
Nice honest review. I would love a Tesla but they are too expensive for now (recurrently driving an e208). The thing that worries me about Tesla certainly in the UK is everyone expects them to expand massively in terms of volumes especially when they introduce a smaller car and then what happens with the Service centres and charging infrastructure? Will they massively expand these to scale with the cars on the road? Yes they need way less maintenance but it’s not zero. Millions of Teslas with virtually no service centres for accident repairs/warranty stuff etc. doesn’t seem to make sense to me.
To expensive? 42,900 minus $7,500 fed tax credit and my state rebate off the top is $4,000 and no sales tax… where can you get a car like this for $33,500???
@@skepticalmechanic the poster of this comment is in the UK not the US. A new model 3 in the UK is currently £40,470. so that's $49,674..... not $33,500 we don't get your fed tax credit or state top
Logical Fallacy. Recall how society adapted to smartphones. There were little to no smartphone experts across nations back in 2008-2010. Now theyre more or less everywhere. 1901 there were barely any cars, but come 1915 Mechanics became a regularly available service. Society will adapt. To be comcerned about infrastructure and maintenance availabilty is a logical fallacy.
Think other way. Tesla is greatly incentivized to make cars which need very less service. They are systematically updating components which fail - -like 12 v battery. So, you should get cars which are just bullet proof.
@@skepticalmechanic Talking about here in the UK - cheapest Tesla is about $50k and no incentives. Better pricing in US but not here. If we had a Model Y for $33.5K here I’d buy one tomorrow (but if we did there would be a 2 year waiting list).
Well said! The car is great, but the company isn’t. I hope they’ll get it together eventually if enough people complain loudly enough. I love my Model 3, but it doesn’t want to keep water out. So far a leaking roof, leaking side camera, leaking lenses, and leaking frunk. Not sure what’s next.
Unlucky with the screen business. We’ve had ours for 3.5 years. No panel gaps or anything…just some small gritty feeling patches of paint in a couple of places…they built these early model at Fremont in tents, and literally threw them out, to escape bankruptcy. Different story now. Best car we’ve owned.
That issue with saying they would fix and then didn't resulted in several EU manufacturers being sued in a super complaint - Martin Lewis got involved some 10 years ago as did Which?
Well it’d be rude as Tesla have reopened the referrals to not put this here: ts.la/andrew31112 😊
Excellent review. Honest, unemotional, fair, balanced, and click-bait free. I agree with you on all counts. The product is great, the company is too full of itself at the moment.
For what it's worth, when I bought my first Tesla it was completely different. From purchasing and delivery to car service and owner experience, everything was better.
Ya, but Tesla owns its service and sales. And company has to sell and service many times more customers with same staff, as u can't increase staff to high levels.
@@archigoel you can’t increase proportionate to increased sales? Sorry, but that is absolute nonsense.
@@archigoel”you can’t increase staff to high levels”
Why can’t Tesla hire more staff? It’s something that every other company around the world does naturally when their business grows 😂
@@sultanoftippoo3857many places are having difficulty finding good help.
@@sultanoftippoo3857 Of course they hire more when needed. That is just common sense.
I'm glad I have watched this as I'm now not convinced about Tesla ownership. When spending your hard earned you don't need the hassle. Thanks for the vlog.
Your right it's not for you
Here in the States my Model 3 will be 3 years old in September 2023, it is an SR+ also, still love it , no big problems , first set of tired were “ rubbish” as you say, second set is much better , and if had the front driver side controlling arm replaced and the left rear tail light replaced because of condensation, all done under warranty. No other problems , love the over the air updates, but I kinda miss the additions on the newer cars , like the automatic trunk, and the chrome delete, but I still love it , will continue to drive it as long as it holds up, for ten more years even. I remember when you first bought yours! Long time viewer of your channel when you had your Leaf.
You can retrofit the electronic trunk and chrome delete.
What tyres did you go for second time round?
Driving My model S 100D for almost 5 years now and, except for the typical things these models had and were solved for free, I’ve practically didn’t have any problem. I went for service twice, 234.000 km for front brake pads and at 285.000km rear brake pads. Now I’m at 327.000km and some issues are coming up. I’m planning a bigger service over the (horrible) app and let them do everything needed for the next few years. The costs of ownership has been less than 2000,-€ for service over almost 5 years. Of course not counting tires, wipers and broken windscreens. And I’m still charging for free😎 No doubt for me the best economic car I’ve ever had. But of course not perfect…
That's 65,000 Km/yr or 260km per working day. You need to get a life.
@@csjrogerson2377 shut up. Maybe he has a lot of commuting.
How's the battery holding up? Has the range significantly decreased? and if not then how far has it degrade in terms of range??
I’m 3.5 years into my M3P ownership, this review is spot on with everything said.
My only other gripe is that I’m one of the gullible people who bought FSD with the promise that it would work by “the end of the year”. What a waste of money , makes me feel robbed of nearly £6k
Surely you could take them to court for that and get the money plus interest ?
You’re not alone me to !
@@majordelays4909 taking a big company to court is the most keyboard warrior thing ever, good luck with that lol
You’ll make it back in some future court case presumably?
Here in America FSD is virtually there. My last disengagement was when I did not see the truck behind me accelerating and moving into my lane/car. Tesla 1 me 0. It's mind blowing how it went from an expensive party trick a year ago to basically being done, I believe the current specs are 5x safer than a human, and that feels right. When I "drive" places I'm just along for the ride. I'm quite happy I bought FSD.
My Model 3 LR AWD is almost 3½ years old and I started getting the control arm creak a few weeks ago after a long journey in winter weather. Will get it booked in soon. I get average 275 Wh/mile over the lifetime. I've never charged it beyond 95% so I don't actually know how much range it would have had new!
As for other noises, the cabin is pretty silent usually apart from occasional rattles from either the passenger seatbelt metal bit or the rear shelf Isofix flaps on certain road surfaces.
Other than that and a similar intermittent SOS button error that fixed itself 18 months ago, zero complaints and no service trips. My panel gaps were thankfully all small and parallel upon delivery!
One other thing, I've got the slight condensation in the rear light clusters issue that I might ask them about too, although it really doesn't bother me. If they want to fix it under warranty they can go ahead!
Just picked up a 69 plate Model 3 Performance in blue with white seats and 24k on the clock and I am in love! Hands down the best car I've ever owned and driven. No issues yet with the screen etc. My only gripe is that there's a few scratches on the B pillar which I believe is common. Pulls like an absolute train. The plan is to keep it until it no longer functions. Hopefully I'll get a couple hundred thousand miles out of it.
Treat it correctly and you'll have no issues at all. The white seats are great, but worth a ceramic coating if you wear dark jeans a lot. (No issue if not, just a bit of Elbow grease with hot soapy water every so often).
Other than that, welcome to the family. It's a truly great car.
@@TheTrueWelshIdiot Thank you very much. I'll look into the coating as I do tend to wear dark jeans and I have kids that will no doubt climb all over it haha.
@chrisbannister1233 I've a dog that clambers muddy paws everywhere, honestly, they come up like new everytime. It should be remarkably child proof! Enjoy every BMW and Audi driver you see wanting a go at the lights, it's almost like they have a need to race! (Other cars too, but they are the absolute worst).
@@TheTrueWelshIdiot Oh wow that's good to know! Haha I've had a few encounters but honestly the acceleration is terrifying and this is coming from a BMW i3s... they are worlds apart!
How are things a year on? I’m planning the same thing - with a few year used tesla best bang for buck to ride to the death 🤣🤣
I am in the United States, and my impression is that Tesla service has improved, especially this past year. When I had a question about battery condition, a Tesla employee called me and gave me a complete readout of the cars last trips and performance. My issue turned out to be phantom drain.
Phantom drain is caused by?
@@savedfaves pre-heating the car or battery is the big one. Dog mode, sentry mode etc. Anything that uses the battery power while the car is parked
Agree, being able to directly message technician on the app is great. Well done Tesla Chester👍
Thanks for your feedback Elon
When you’re at the bottom any “ improvement “ is easy.
My M3 SR+ (picked up March 2020) went back with just over 76k miles on it. Total servicing cost over the 3 years... £800 on tyres. Only issue I had was the squeaking top arm drivers side, Tesla Leeds booked it in and replaced both. Best car I've had the pleasure of leasing, well, until my Model Y turned up a couple of months ago 😁
Bought our SR+ in October 2019 when they first arrived here in Australia. Covered 68,000kms so have 12,000kms and 7 months warranty left whichever comes first.
Really good experiences here but from user forums it appears our Brisbane service centre gets universally good reviews and always has. Two more centres have been added in the last year both a little closer though most servicing is carried out by mobile service and that has been excellent.
The issues we have had have all been boot-related. First the rear camera had to be replaced and recently the internal trim on the boot had come unclipped (broken clips). Both of these are because the boot is heavy and has to be closed firmly. Only one set of tyres and we have replaced the cabin filter twice (necessary here due to the high humidity).
We also had a software issue a couple of years ago. Sorted out more quickly than yours but the upshot is that we no longer have the data for efficiency prior to that issue as it reset though it didn’t reset the total mileage strangely.
Love the car. No panel gaps. One collision when a driver drove into it in a town car park when nobody was in it. Very loud alarms and notifications on the app meant my wife left the store to deal with the driver. Has lost about 12% of its original range but almost all of that was in the first year. Will probably keep the car for 10 years + by which time it will no doubt seem pretty prehistoric by EV standards.
Does it snow where you are at? How has it been in poor conditions?
@@owascoshawlook for review from Norway. They are nuts there about Ev, and in Norway there is lot of people who speak english. And Norway's winter are rough, so probably you will find good reviews about winter conditions
How is it going a year later as I want to buy a used Tesla in brissie
@@Laine8642 My post was actually over 18 months ago. Have had zero issues since then which is great because it’s been out of warranty for a year now. Battery has 3 years warranty left and we have just reached the 100,000km mark. Range has fallen a little more in 18 months so lost about 13% of original range. Bought 2 new tyres 3 months ago so that’s 6 tyres altogether which is pretty standard for any car I think.
You probably want to buy a newer one than my 2019 as they have improved in many ways since then.
Got my Model 3 around the same time as you
Long range one had a water leak in boot repaired by Dartford service centre bit of a faf with insurance on loan Beat up S I got
Had water in rear lamp changed by a ranger at
My work.had rear tyres changed at 26000 miles MOT passed with advised on front tyres
will change at 30000.Got a few rattles panel gaps are good everyone at work went over it
Could not fault it. Best car I have owned in 40 years of driving
Thanks EVM. As an EV owner for nearly 5 years (Zoe 22kWh and currently Kia Soul 30kWh) I am very happy with EVs as cars but have recently been let down a couple of times with the infrastructure in the UK which simply isn't keeping up. I am therefore seriously thinking that my next car will be a Tesla model 3, not just for the car itself but for the supercharger network. I've been researching it a lot, as you do, and have been impressed by the efficiency they give. My only remaining concern was the reliability, as I'd constantly read about Tesla build quality. It seems that your review confirms what I had surmised, it is no more likely to let me down than any other car, but I might have to put up with a bit of misalignment or similar. I can live with that given the other benefits. Thanks again, Tim
Well don't. Tesla has a lot of issues. Plus BYD is coming to kill them with much better quality for a cheaper price. Non-broken software. Better batteries. Etc.
@@fredpuntdroad8701 I have to disagree, the two areas where Tesla get it right are software and batteries. You can criticise them for a couple of things but not these. EVM is confirming what I have found and by speaking to people who actually own Teslas, yes you may get a badly put together one but they are not so bad that the car would let you down and you are unlikely to get one that is so bad that it would detract from the ownership experience. As I intend to buy used anyway, I could spot most issues likely to bother me. In my experience, reputations tend to be exaggerated both for good or bad. I've had Volkswagens and Hondas and know people with Audis and Mercedes that don't seem any better or more reliable than the Alfas, Fiats or Austins I have owned. If I'd listened to popular opinion I would have missed some of the best cars I've had the pleasure of owning.
@@fredpuntdroad8701 byd is too damn slow. It should be here now not keep delaying it.
Mines 3 years old now and been great. Also charger I went for podpoint 999 fully fitted 5 year warranty. Overall a good car and savings on fuel of £150 a month
Thanks, good review. I have a Honda Pilot 360.000 Km, never a problem. No squeks, no freezes.
Bought my M3LR Sept 2020 and 66,500 miles later the only thing its been in to SC for is the control arm squeaky thing to be sorted out. I've replaced 2 sets of tyres, had the tracking done once and a couple of gallons of washer fluid and that's it. The only thing that really pisses me off is the wiper sensors issue. Why Tesla hasn't sorted this one out is beyond me! I'm keeping it with the aim of getting 250,000 miles out of it. The way its running at the mo, I'll expire before the car does! 😉
Mine is nearly 3 yrs old, I agree with everything you said! My experience when picking it up wasn’t perfect, they did deal with the issues that for a new car shouldn’t have been there. Nearly 40k miles in mine and the same, zero service costs so far. I’ve had 2 tyres through punctures.
That'd be the weight then.
@@grahamherbert3612 or nails perhaps
Feels like your comments and views mirror my own...Nice car, shame about the after sales service. Like you, I was advised that they would fix panel alignment issues. After waiting several months for an appointment, I took a day off work to deliver it to them (3 hour round trip), and when they inspected it, they informed me it was within 'tesla tolerance'. I also found a small scratch that had been incurred and then touched up while in their care...refused to admit it or remedy it...looking for an EV for my wife, but don't think it will be a tesla, especially if they're opening up the SC network...😊
The creaking is the top ball joints they have got water In Them there is an updated top arm which rectifies the problem.
Hi Andy. Good review of what it's like to own a Tesla. I bought a second-hand Model S that was a year old and had done 20,000 miles. I had a couple of minor mechanical problems that were easily sorted under warranty, and after 3 years of ownership, I had added 73,000. Trouble-free. That car drives the same as it did when I first got it. It's lost a little range. When I first got it it would do 300 miles on a full charge. It now does about 282 on a full charge. So, I enjoyed that ownership so much I went and bought a newer second-hand Model S just recently that only had just under 10,000 miles on the clock and again I am extremely happy with it. Oh, my old one is up for sale at Derby Trade Cars if anyone is interested :)
Collected a new Model 3 LR 5 days ago. Completed 500 miles and impressed with the whole experience. Tesla contact and customer experience has been excellent. The car itself is an engineering marvel. We tried a 2021 LR which I thought had a firm and rather crashy ride. The ride in the 2023 version is much improved, providing a great balance between sporty handling and comfort. No creaks and no issues. IT and charging all work easily. Let's see how it goes.
Excellent and well balanced review. I picked my long range m3 up from Leeds 1 week before the first lockdown, so very similar situation to you. Had the creaky front suspension replaced a few months back. Had a fogged rear light unit replaced a couple of weeks ago. Other than that only cost has been tyres and screen wash. Excellent car for our needs which is visiting family in Edinburgh and Plymouth from our home in West Yorkshire. I should add that I watched your channel when you had the Leaf and bought one myself 5 years ago but swapped it in for the Tesla because of battery overheating on our long trips. Tesla has been the dream solution for us.
Interesting about service cost. I went on a Hertz car rental site to hire a car in Spain and was amazed at how cheap it was to hire a model 3, it was cheaper than a Insignia. Car hire companies must be buying loads after the price drop.
ABSOLUTELY AMAZING update, thanks very much.
I purchased my M3P exact same time as yourself (in Scotland) and have had no issues at all. But I found you video truthfully and beneficially informative. Well done 😁👍🏾
This video could not have been better timed, I'm looking seriously at picking up a Tesla Model 3 as the second hand price is much better value than I would have expected. Test driving one one won me over straight away. More comments to follow...
How has the year been?
I love all the glass, so fresh and airy…
I have a 2020 Honda and it’s just done 40k miles and it’s not had a single issue whatsoever. It feels like new and drives like new, wouldn’t really say this Tesla has been reliable if the main feature that impresses people fails (the tech). Tesla is a technology company that makes cars in my eyes hence the silly hardware fixes to stop things from breaking its like driving an iPhone. They don’t operate like other car manufacturers who make the mechanicals first then think about the software afterwards.
We have bought our first EV, a 2 year old ID.3 1st with 11,800 miles on the clock. Even though it is over 2 years old it hasn't had a first service and the car estimates 40 weeks. VW say that it is overdue. It has had one issue which was resolved under warranty and that was a dud 12v battery.
We are currently getting more than 4 miles/kWh which is way better than I could realistically have hoped.
I am getting Cleevely EV to do a full end to end check and service in a few weeks and expect a replacement pollen filter, a clean and grease of the front brake disk calipers, a test of the brake fluid confirming that it is still in excellent working condition, lubing of locks, catches, locks, etc. and very little else.
My one disappointment with EV ownership is the dire state of public charging in urban areas. There needs to be a hefty push on this because there are only ever going to be more and more EV's on the roads in the coming years. Thankfully our reliance is almost nil so it doesn't worry us but it will deter people who live in housing without charging or who travel 200 plus miles on a regular basis.
Recently changed from an ioniq 38kwh to a used Model 3 LR and I'm very happy with the change. No quality issues whatsoever the only issues so far is vampire battery drain overnight which was mainly down to sentry mode which I've turned off at home but still loses a little range even with that off. The ioniq if left for days would have the exact same amount of range as before. Also the ioniq had a heatpump which my 2020 Tesla does not have and it makes a difference to energy usage😮😮 on colder days without doubt.
The vampire drain is a bit of a myth for me. If I leave mine in the driveway with sentry off, it loses a couple of % but when driving and the batteries warm up, the range is available again. Believe it to be more a visual thing than an actual loss of charge. That being said, all batteries have less charge when cold, even the old TV remote 😂
@@RichardFoleher As I've had the car a bit longer now it seems to lose around 1% every day or two with everything off. I can only compair it to the ioniq 38kwh I had which would be the exact same % after leaving it a week at an airport. Still the Tesla is a smart car in comparison so that's acceptable. Not sure if the -% comes back when I start driving, I will pay more attention next time to see if that's the case.
@@dannyspeedthanks for posting this. I own both the ioniq 28kwh and since 2 weeks ago now a tm3 sr+ 2019 and also experience that it looses battery percentage inexplainable. I have yet to learn more about these losses but have turned off what I have learned so far . I just set tire pressures to 43 psi (3,0 bar) also to see if range is effected by this. What disturbed me though is that the ioniq really keeps its battery level without fluctuating like the tesla .
In the end I don’t really know how much energy is wasted cause when setting the limit to 80 the car needs to charge again from around 75-80 cause it has dropped over night. I don’t have the exact numbers.
Maybe I’ll learn more but I you have more info regarding this you are more than welcome to share.
Other than that it is a lovely car.
If I can calculate how much I consume compared to my ioniq and the difference isn’t that much the car is a keeper .
85,000 miles and 7.5 years with my model S on the original set of brakes and discs and still got life yet in them according to the chap that does the MOT!
I have the same year and make only the very basic standard range. Same mileage too. I've had zero maintenance cost. Best commuter car ever. Just have the stinky AC which means I need to change the air filters. I know there's a DIY way to do it but you have to break your back to get to it. Unfortunately the don't come to your house any more to do that service and you have to take it in. That's good to know about the brakes.
Thanks for the video. Just placed a deposit on a 3 year old model 3 with 26k on it. Was a bit nervous about purchasing used but this video has given me more confidence in it being a sensible option.
How did the used Model 3 treat you?
Similar experience, paint work issues on collection, told I had to take it but they would book me in 2 weeks to get sorted. 4 trips and 6 months paint work sorted save for chips I’d picked up in that time they wouldn’t touch even though it was on the same panel they were fixing.
Great review, we've had our rwd 2022 for 1 year now and 50,000 km and had only a minor trunk strut alignment at the beginning (was coming down crooked). But the panel gaps and fit were great. Side note, I especially appreciate the excellent vehicle dynamics when driving on a curvy back road.
Very different experience to mine... model 3 SR+ the ext issues I found at delivery (pai t missing, cloar coat drop, fender to door gap nok, scratched front tow eye cover) were sorted after a few weeks when they came with a replacement Model S for the 2 weeks it took them to solve the problems. 12v battery died.. they came to my work place and sorted it in the carpark. A connector issue that disabled all auto pilot functions and regen braking and some safety equipment... they took the car on a flat bed and left me a Mercedes S class as a curtesy car for a week or so.. no questions asked.. for me the experience was perfect.. door check arm and armrest noise all sorted in warranty while drinking a coffee for an hour or so. I'm past 50k miles so just out of warranty... fingers crossed it will stay reliable
I worked for Honda for many years and panel gap was very important making every gap was even.
Cause Honda is A GOOD company
Owned my M3 for 2 years with zero issues and zero maintenance, brilliant.
Panel gaps and paint perfect 😍
Ha! You should have it stuffed and mounted..... It's unique!!
@@andymccabe6712 I dont think so, Shanghai cars have excellent build quality.
I assume your comment driven by media FUD rather than actual ownership experience.
@Tristan H Mine is LR and has been perfect. What issues have you had?
Owned mine since September 2019 M3P 25000m the car is brilliant, suspension top mounts were replaced under warranty no other issues
Really good honest review many thanks. I think with me the panel gap may have induced a war between Tesla and myself as you say you were under presure to accept this car at the time and could not reject it. However as you say overall no real running costs except tyres which I beleive due to the weight of the vehicle wear out fairly quickly at around 10k miles.
@@madmcadder4536 They last double that. Weight is no more than a 3 series.
Nice video. They can be hard to deal with, HOWEVER I upgraded from a Porsche Macan S to a Tesla Model 3 Performance back in 2020, yes I consider it a upgrade, Tesla Rangers are amazing at coming out to fix issues. I called Porsche centre Nottingham and Leicester over 20 times to try and book in a service, no calls back, huge wait times, no courtesy cars. In the end I was filling up one day, paid the £95 got in the Macan and the range said 315 miles, I went home, looked at the range on the Tesla, and bought one straight away and was driving it 15 days later. That’s back in 2020. We now have the 2020 Model 3 Performance, a 2023 Model Y performance and I’ve just bought another Model 3 long range for my work. Would never drive another car, even if the windscreen wipers are absolute rubbish.
Tesla model 3 are lovely but I feel the model Y will be the one I buy & great review my friend 🙏👏
My Ford Bronco Sport Badlands 2021 2.0L turbo works like a charm after 2 years. I like it a lot. No electric for me. The Bronco Sport Badlands is the best model built to resist real off road so it fits well the bad road in Quebec and the cold and heat weather. You can see it is built solid for off roading. I have done only cheap oil changes.
Good for you
The ford bronco the cars that ford dealers love to raise above msrp lol and waste a lot in fuel. Turbo engines are not good in the long run bc they wear out and need oil. Ford is like a D tier in car manufacturers. Turbo engines especially ford. You’re running a risk. Might as well stick with a Japanese brand.
@@Fumbiii16 keep your jp car for yourself. I never make a mistake in what i buy. It is always the best and i am very happy with my Bronco Sport Badlands.
Hello from USA - thank you for the very useful and timely video!
Just had that creak fixed on my Tesla Model 3 on May 8th in Canada. They did it on my driveway. They replaced the upper control arm on both sides. It was only creaking on the left, but I wanted it done on both sides. Not very expensive. Very happy with the result!
Would you mind sharing the cost?
Thanks
$522 Canadian all taxes included to fix both in the front.
@@TeslaTechNow kind of reasonable, thanks for the info.
I was considering a Tesla but looking at all the issues and the service they provide I went for Lexus instead. Similar priced but miles better and fantastic customer car
Excellent choice. Toyota reliability simply can’t be beat.
I had a similar issue with my Model Y. I felt very pressured to take delivery of it despite of many fit and finish issues with the car. The delivery person assured me that Tesla would fix the problems. They fixed some issues and not others, because the panel gaps were within their tolerance. Let me tell you, only Tesla thinks their tolerances are acceptable. I was misled.
We have had our 2021 Model 3 LR AWD for just shy of two years (June will be two years), I have had it into service a couple of times for just minor things. I have a creaking in the door that is known and will be fixed and a rattle in the HVAC that is probably a fan going a bit wonky, it will be going in for those two things and I should end up with a loaner. My wife and I both really like the car and if the economy wasn't going down the tubes we would buy another one. Here in the US the Supercharger network has no comparison right now, so if you want a single car to just do it all .. the Tesla was the most reasonable choice out of an EV.
Nice honest review, Tesla needs to fix their company but .. that probably wont happen anytime soon.
I owned a fiat 500 ev which spent 3 months in the garage with electrical faults. I was given a loan car through Enterprise. They insure the car but it was up to me to ensure my existing insurance covered 3rd party.
74k miles on my LR Dual Motor in less than 3yrs and no IT or screen issues on mine but had a few suspension issues under warranty. I had his squeaky steering as well. Weirdly though I've replaced 3 windscreens, 1 roof panel and 1 rear windscreen in that time. Way, way fewer reliability issues than my Audi A6 Avant which spent months in teh garage, no collapsed suspension as I had in my Merc E Class prior to that. I'll be sticking with Tesla for the next car.
I appreciate your frankness.
My SR+ is 2.5 years old now and I also collected it from Leeds. Sadly the battery was almost empty, so had to fully charge it using the supercharger at the dealership in order to get home.
I've only done 4K miles so far, but the car has been faultless. The only problem I have is that during winter the inside of the windscreen gets soaked with condensation and I have to squeegee to clear it!
I've done 18,000 miles, in around 18 months.
Had to drop it in for a service due to my own fault (I sheared off a door sill hitting standing water).
Personally, I've had flawless service, though they assume you know a lot more than you do.
Oh, and it's by a mile, the best car I've ever owned. It's not even close.
When assessing cost, bear in mind that after the 8 year drive train warranty is up, the car is essentially valueless. Tesla will offer you 10% of the original cost on a trade in for another Tesla, but private sales will be half that. So factor in depreciation at 12% /year over 8 years. Then add in all the aggravation of dealing with Tesla and all the issues and reflect that if you had a Toyota/Lexus hybrid the car would need some cheap servicing, but you can trust the thing. If you need to go on a 1,000 mile trip at short notice - no problem. The safety features are not going to disappear.
Wheres this information come from? Residuals seem pretty good so far on any Tesla.
The Model S was £50-60k when it came out 9 years ago.
So you’re telling me I can now buy one for £5k-£6k?
Or have you just made those figures up!
Cheapest Model S on Autotrader right now start at £20k. That’s a minimum of 30% of original value after 9 years.
Just as reference: I have had my corolla (non hybrid) for 3 years next month. Did 52.000km with 3 planned services. Each service I could just drop the car off in the evening and get a loner car for the next day. So I never had to take a day of work. This didnt cost extra since I had a service package on the lease anyway. Also my 1st brakes are fine aswell. The car was quite cheap for the time but I am switching to an EV aswell because the fuel costs are just getting too high. The thing needed 6,6 L / 100km average and the fuel ended up beeing 19% of ownership cost. The thing is just too thirsty for a modern car.
The only issues I had was a rear window switch which was not properly clicked in from the factory and then fell in the door. I didnt mind so I it was fixed on the first service. But all in all I would say that car gave me less troubles than your M3.
This is an honest review ...you get my vote
I have a 3 year old E Niro (in July23) done 30900 miles. Zero faults but has to have a service every 10,000 miles. Just had a 30K service which cost £492 including (so I'm told) a renewal of the battery coolant which is why it costs so much. It's had 2 new front tyres but nothing else. I charge at home using Octopus Go and a granny charger when away and charging for the full life of the car is £725 (bit of a spreadsheet anorak). This is the best car I have ever owned and will definitely NOT go back to an ICE car.
What is an "ICE" car?
@@taomahNEGEV It's an internal combustion engine car
@@davidburns5988 Thanks.
Don't know what petrol car you had before, but I also wouldn't expect any issue for at least 4/5 years on any car. I now have had an Audi since 2018, I didn't have to fix anything apart from maintenance.
Same with a c class I had for probably 4/5 years, and the same with a Corsa, I had one issue with the Turbo in the 8 years I had it. And that's it.
I think it depends on far away you are from a repair center. Right now, there are all kinds of repair for regular cars.
Great video, funny you should mention the brakes, yes unless you actually use them the discs do corrode over time from lack of use from regen.
Still happy with my vauxhall ampera so not quite going full electric yet 😊
Great video. Thank you for your honest opinions!
Great review, thanks. I’ve got an ioniq5 which is great but2 problems. 1. The ultra rapid CCS charger stopped working and it took Hyundai 2 months to figure out why and fix it 2. On one occasion in the middle of winter the ignition got confused - half on half off. AA called scratched his head and said “dunno with this electric crap. I’ll see if disconnecting the 12V battery does the trick.” Which it did! I now carry an adjustable spanner with me at all times. But honestly… should that be necessary? But build quality very good except interior not what you should expect of a £42K car. Learning curve for all of us.
No it shouldn't be necessary. What a crap attitude from the AA.
For "just" £42k I expect a working means of transportation, to keep me safe, warm in winter or sweat free in summer. But if you bought an App on wheels like those new overcomplicated junks that s another story, don t complain!
Great cars as long as you don't have a bump in them - then they right it off if the battery is compromised or suspect. One rear-end shunt from an old banger and your car's toast
I picked up my m3 SR+ around the same time as you and it's been interesting to see your experience Vs my own. I am about to return my m3 as it comes to the end of its lease, I have enjoyed the car. Had very few problems but the main one that continues to be an issue is the driver side door pillar trim constantly falls off. This has been replaced by Tesla but continues to happen to the point I can re-fit it with my eyes closed.
I would have another as they are fun cars to drive but only as a lease as I would hold concern about the car build quality past it's warranties.
That sums them up really ok to lease but you wouldnt want to spend your hard-earned on one.
@@MrAvant123 well you still spend your hard earned on a lease and you get nothing back once you return the car?
@@hasanshat perfectly sums up the German car experience as they are only good for leases.
Had the same experience with the "within spec" nonsense after a promise to fix it on delivery day.
I talked to a guy in a parking lot and asked him how he liked his 2019 Ioniq. He replied that he bought it new, and has had zero issues. I didn't ask him how many kilometres he had travelled though.
Probably like 99% or car owners this age...
I have an audi a3 from 2018, only had regular maintenance, nothing else.
Looking at buying a used tesla, but quality and durability is certainly not the strong suit of tesla
Great video, when i brought my NEW model 3, 1 year ago now, i found very little videos in UK that actually spoke of real facts of owning one. It was strange finding this video today as i can say my experience of owning a tesla model 3 has been identical to what was presented in the video, I live in kent....... and my dealer in Dartford has been Terrible ..... from new my car has the Red paint upgrade and has major issues ....... Dealer was terrible to work with and 600 miles in said it wasnt a Tesla issue......... had to threaten to return the car if they did nothing...... No Customer should have to do this. BUT, if it wasnt that the car is fantastic in every way, i would have returned it.......... customer service on Tesla stinks as far as my experience.... probably as bad as JLR :-)
Very informative, thank you.
Can you do a video on how you cope day to day without buttons for the radio and heating?
There are buttons for the radio and the heating doesn’t get changed beyond on or off.
Tesla say you need replace cabin filters every 2 years so you should have hepa filter change.
Your break fluid should have been tested every 2 year and replaced where necessary.
And tyre rotation ever 6500 miles.
Brakes and callipers cleaned and lubed every 12500 miles.
Good morning from France I have recently sold my early 2022 Model 3 rwd that also had 1 annoying panel gap on opposite sides of the bonnet but otherwise over the 20k km was perfect and I had absolutely every intention of keeping my car for years but as the EU ecological grant is so good we decided to go ahead and purchase a new Model Y as with all the EU grants in place it brought the new price down to 33k euros and the Model 3 was sold for 48k 3 months ago while the demand here in France was so high especially with lots of towns squeezing thermal cars out.
My only concern with Tesla is what is my eventual what my dealings with a service center going to be like.
But like you on autonomy I really can't grumble with a average of 129wh per km not sure how that translates to miles just that it's tons better than a friends ioniq 5.
Excellent refreshingly honest video, thank you👍
Tbh I think most people would consider a 3 year old car as still being "new" so no surprise everything works ok, the big unknown with EV's is what happens when they're 9, 10, 11 years old etc, will they keep getting the updates? or will these risk "bricking" the software and if for example there's just 20k miles left on the battery warranty how will this affect the ability to get finance on a car that could still be valued at up to £15k on the used market? We are already seeing 10 year old Nissan Leafs being sent to the scrap yard because nobody wants to spend £5k on a car that might need £10k spent replacing the battery, dread to think what Tesla would charge for a new battery, the only way a 2nd hand EV can work is if life time battery warranties are offered on all electric cars..
No leaf is been sent to scrap. Just doesn’t happen.
If somethings going for £5k it’s clearly worth more than £0.
Elon Musk and Tesla has changed the auto industry for the good! I own a tesla Model 3 and would not go back to a gas car as a daily drive. I still have my SUV for long drives but daily errand runner TESLA makes the most sense. Working directly with Tesla instead of a dealership is also a big plus.
Spot on. Stockport were wonderful with my M3LR - new on 14th Mar 2020, and car has been brilliant. Wife's Model Y was handed over last June filthy and with 1 dent, and door edge paint scraped off. Trafford Park tried to bully me into taking it but backed off when I quoted consumer protection etc. Two days later, car handed over in perfect order. But I agree, if things don't go right, it can feel lonely. Ace channel (and that from a Lancashire lad).
I love your honest review man! thank you so much!! do you think if you got that in written they would of fixed the panel gap? I mean what if they said no we don't have it in writting. It is also good to know their small prints that says " it is within Tesla range of size or something"
Tesla service will be the downfall of the company if they don’t correct it. I own a 2016 Model X and we have had our fair share of issues. We also live about an hour away from the nearest dealership. I found out last time that unless we request a courtesy vehicle they default to Uber credits which isn’t acceptable for our family.
This is the nicest car that I have ever owned but my wife has driven Mercedes and Land Rovers in the past and she despises going to the Tesla service center and states that their treatment is terrible. She is even considering selling the Model X for an ICE car if our up coming appointment doesn’t go well.
Good idea. If you don’t like Tesla sell it and buy a different brand.
I looked at Tesla just over a year ago but bought a BMW instead. No issues whatsoever with my current car or with my previous 3 series which had done nearly 50K when I sold it and the dealership in Exeter were almost flawlessly good (and I have always been suspicious of dealers). I sure dont like the sound of Teslas customer services.
Going with a Kia ev6, thanks for the vid.
I really wanted a Tesla Model 3 but I'm the type of person that I commute everyday and put on about 40,000 km a year or more its all highway driving.
The problem for me is reliability or the fear of unknown.
I don't really care about how fast it goes I just want something that would be reliable and a nice drive and saves on gas.
So it was between a Tesla Model 3 and a Toyota Prius.
I think for the time being I go with a 2022 Prius second hand and wait and see where the EV market goes.
what kind of battery do you have in it ? also did you supercharge all the time ? and how much of the Battery capacity did you lose ?
100k out of brakes is pretty much what I did in the previous ICE car I had.... the e-Niros will therefore last forever, timeless.. ;-)
Mine is a M3LR 2021 model from China, found the panel fit and quality of external finish pretty good, I did not spot any issues. It would be interesting to see whether the Chinese factory produces better quality product? Issues have been Squeaking window, a rattle at the back (fixed by Tesla service Centre) and USB cannot be found error (eventually resolved itself after a few software updates.
Chinese made M3 are top notch unlike the US made ones.
My Tesla Model 3 Performance (Made in China) was collected new in September 2021 in mint condition.
Now done 22,000 miles in it, charged at home mostly.
Brilliant car.
I just purchased a 23 model 3. Unfortunately it was raining and I couldn’t inspect the exterior very good. The next day after I got it home I found about 6 to 7 problems with the paint. I just can’t understand how the manufacturer and dealer would let something like that get to the customer. Other than that I do like the vehicle.
Tesla would win so much by being more service minded! It should be in their interest to do a root-cause analysis of any defects and be happy that the customer brought it to their attention. Also, they can afford it. Being cheap is just such a bad strategy long term. I drive a Mazda 6 from 2019 and it has a 10 year warranty. I have had Mazdas since 2007 and they are always very willing and able to resolve problems at no cost (they take responsibility for their errors). It is they way all companies (auto and otherwise) should treat their customers. It is the best advertisement.
My Model 3 rattles like hell inside. And yes, that is annoying that is only a year old. Of course, that is mainly on the many cobblestone streets here in Portugal, but alas a car should be able to drive on them without sounding like it is falling apart.
Where is the rattle coming from? Check your Isofix flaps on the back shelf, mine rattle on some surfaces so I might try tieing a rubber band to each one so they don't rattle, then the tie can be removed if I ever need to use them.
Also check seat belts. Sometimes just folding them over helps so the metal part is not jiggling about.
@@nettlesoup Thanks, will try out if those tips help.
Pretty interesting review and it looks like you have had a great owner experience! That is good to hear.
We had a Kona EV for 10 months and put 44000 km on it with 0 problems as well, our new Ioniq5 is a great vehicle as well.
We put on approximately 60,000km a year and do a lot of roadtripping which was a small challenge in the Kona, the Ioniq5 is great for it. We considered a Model Y but just cannot do the big screen infotainment thing....other than that a lovely car. I understand why younger people love Teslas though, me I am old and not interested in all the cool tech.
Manufacturers are all a bit of a pain in the ass when it comes to service, I am lucky in that my local Hyundai dealer is exceptionally responsive.
Anyway, glad you are pleased with the M3, great car!
Mike
Dealer backup is exceptionally important, especially no quibble or playing fair backup. I buy Toyota's for that reason. Not always the best looking car but they are reliable and the local dealer is fair. I would hate that experience you had where they promised to fix something and then months later quoted the small print as a get out. Nah. That might work in America but it won't fly in many places.
My ex sold their Honda because the local dealers were, how do I say this without getting sued, erm, inflexible over a minor issue.
I rented a Tesla 3 SR 2021 for one day. The dynamics were excellent, but the space in the back row was not so much, I also missed Android auto and the 360 view and especially the speedometer in front of the steering wheel :-) The T3 is also very low and wide, it is not suitable for narrow mountain roads, there you will appreciate the VW ID4 more. including a more comfortable chassis. It is currently unacceptable to me that the Tesla 3/Y has lost its parking sensors and radar. No AI will help you in bad weather if it only relies on the visible spectrum of light.
The ID4 is actually slightly wider than the 3.
@@ElectricVehicleMan Yes the width is similar, don't know why ID4 seems to be more compact and manageable :-)
I did 46k miles in a Nissan leaf last year, not one issue with the car
When you say you sorted out the panel gap issue yourself -- more details please as I might be in this position soon and I'm no DIYer great video
Paid someone else to do it.
I have the same situation with my apartment, I have down payments... I know that feeling. Hardwood floors (chips on clearcoat) are not ok, I do want sign up documents until that is fixed, not later but now!
OMG! I have been watching your channel since you had your Nissan Leaf! Has it been three+ years already? 😱
Excellent video
Hi,
I have some questions of tesla ownership. Privacy related.
- Do they monitor everything you do?!
- Can you physically block that your car doesn't stay send any telemetry to whatever 3rd party computers?!
- can tesla remove functionality of your vehicle with software updates? Like something that was on in the past to be unavailable anymore.
- do you need software updates? Can you manually not accept any updates?
- will updating allow tesla to grab information from your vehicle?
- can tesla or other strangers that have compromised tesla security take your car away from you?
Thank you
PS: not interested at all about self driving autonomous whatever bs. That is not practical in my case, so before i commit to buying one, i must know my car is MY CAR, and not part of the you will own nothing and be happy.
Nice honest review. I would love a Tesla but they are too expensive for now (recurrently driving an e208).
The thing that worries me about Tesla certainly in the UK is everyone expects them to expand massively in terms of volumes especially when they introduce a smaller car and then what happens with the Service centres and charging infrastructure? Will they massively expand these to scale with the cars on the road? Yes they need way less maintenance but it’s not zero.
Millions of Teslas with virtually no service centres for accident repairs/warranty stuff etc. doesn’t seem to make sense to me.
To expensive? 42,900 minus $7,500 fed tax credit and my state rebate off the top is $4,000 and no sales tax… where can you get a car like this for $33,500???
@@skepticalmechanic the poster of this comment is in the UK not the US. A new model 3 in the UK is currently £40,470. so that's $49,674..... not $33,500 we don't get your fed tax credit or state top
Logical Fallacy.
Recall how society adapted to smartphones. There were little to no smartphone experts across nations back in 2008-2010. Now theyre more or less everywhere.
1901 there were barely any cars, but come 1915 Mechanics became a regularly available service. Society will adapt. To be comcerned about infrastructure and maintenance availabilty is a logical fallacy.
Think other way. Tesla is greatly incentivized to make cars which need very less service. They are systematically updating components which fail - -like 12 v battery. So, you should get cars which are just bullet proof.
@@skepticalmechanic Talking about here in the UK - cheapest Tesla is about $50k and no incentives. Better pricing in US but not here. If we had a Model Y for $33.5K here I’d buy one tomorrow (but if we did there would be a 2 year waiting list).
Well said! The car is great, but the company isn’t. I hope they’ll get it together eventually if enough people complain loudly enough. I love my Model 3, but it doesn’t want to keep water out. So far a leaking roof, leaking side camera, leaking lenses, and leaking frunk. Not sure what’s next.
Water in the car and condensation is within Tesla spec😂
Unlucky with the screen business.
We’ve had ours for 3.5 years. No panel gaps or anything…just some small gritty feeling patches of paint in a couple of places…they built these early model at Fremont in tents, and literally threw them out, to escape bankruptcy. Different story now.
Best car we’ve owned.
Why didn't you mention tire wear and how many miles or km you got from the first set? How much were the replacement tires? Excellent review otherwise.
I have M3 LR AWD . Rear pair changed at 28k miles and front pair at 45k miles
Nice review
That issue with saying they would fix and then didn't resulted in several EU manufacturers being sued in a super complaint - Martin Lewis got involved some 10 years ago as did Which?
Excellent