How to fix the no-sound problem in your UConnect Chrysler, Jeep, RAM, Fiat, or Dodge Product
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- เผยแพร่เมื่อ 5 ต.ค. 2024
- #NoSound #Uconnect #DodgeJourney
Hey viewers! It's been awhile, but I'm back from moving, so now it's time to produce some content again! And what better way than with fixing a problem in a car!!
So... one day, you start your car, and then... no sound. From NOTHING: No radio, no navigation, no Bluetooth, no AUX, not even the backup beeper alarm when an object gets close to you sounds!!!! Have no fear, for this video will help you solve that problem!!
Although the vehicle in question is a Dodge Journey, this should work on all uconnected Chrysler products.
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WOW DUDE YOU ARE A LIFESAVER!!!! I went months with no audio and about paid 1200 dollars at my dealership for a new radio unit. This took me 2 minutes to try and it worked!!!! I am so grateful!
You're welcome... Glad to hear this helped :)
saved me and my mother months of headaches, literally worked on my first try. We no longer have to drive in silence
Good to hear it worked :)
Had battery replaced in my boyfriend’s 2017 Dodge Challenger and they never checked the radio to see if everything was working. Both speakers and back up camera were out. Tried this and worked instantly!! Thank you!!
P.S. in his challenger the box is under passenger seat but is attached to the under part of the seat, not floor. The two black & white plugs are much smaller than in this video which threw me off at first but its all the same! Thanks again!! 🙏🏼🙏🏼😊
You're welcome, glad it worked :)
This video plus comment are lifesavers! I have a challenger too and wasn’t sure at first if the box under the passenger seat was correct but it was and now everything works, first time ever the wireless Bluetooth has worked too lol
Good to know under the seat is also for challengers, thanks for your comment skyman
I was able to disconnect the amp leads and the sound came back. 1 hour later, it stopped working again
May have to do this again. Like I said in the video, I tried it at first, it worked for a bit but then needed a reconnect
What you are doing is basically "resetting" the factory amp power. Same thing by "cycling the power" by pulling the fuse and putting it back in. I used to install car audio for a living and the amplifiers have built in protection circuitry to prevent the amp from destroying itself from a short speaker or shorted wire. It is these shorts that is causing the problem of "no sound".
In the "older" days of car audio, there were no protection circuitry built into the amplifiers, the amplifiers basically "smoked" and you had to have them repaired.
Good luck in trying to find out which speaker is causing the short. The only way to find out which speaker is bad is to disconnect each one, play the stereo until the problem quits and you MAY have found your problem. Intermittent problems are the worst to troubleshoot, especially if the speaker still plays and the problem does not always show consistently.
Yeah was gonna say, I think these journeys and such are full of disconnect and reconnect issues.. even my window switch. Also ever since the second time I disconnect and reconnect, the stereo system still works.
All the same, thanks for your tip and for watching.. don't forget to share with your friends and family and other Uconnected Chrysler product owners!!
The fuse trick everyone else was talking about, did not work for me but this absolutely did. Thank you so much!!
You're welcome
Thank you! Fixed my brand new Ram. I was panicking 😅
Sweet, thanks for watching :)
Where can I find that device?
I have a ram as well but idk where it's located I have the same problem
I'm not sure off hand.. best I can say is Google it
You are truly a Life Saver ❤ I’ve been without sound a month and I just did it yessssss🎉
Thanks for watching, glad it helped :)
Just did the white one only on a 17 wrangler jk. It worked!! Thanks man
You're welcome.. glad to hear it worked :)
I am going to give this a shot today cause I have been rollin with no sound in my Dodge Journey for months 😂
Damn homie, is your vacuum broke too 🤣🤣🤣. Great video!
Thanks, I suppose... don't forget to share with your friends and family and other Uconnected Chrysler family owners!
Worked on my 2021 Ram 1500 thanks man. Oh and that part on the Ram is under the drivers seat.
Took me less than a minute my amplifier was under the passenger seat front and I have radio again thank you very much
You're welcome
ty for the uplifting videos, my sound went out after I had the car under-sprayed and I suspect that is my problem. Not sure if I should try your reset cause it may take out my other stuff. cheers from Canada
You're welcome
Thank you so much. This worked in 2012 Journey in Brazil
Awesome!!! And you're welcome
This worked on my 2020 Ram. Thanks!!
You're welcome
Easier way on the ram. Press the middle button that controls the radio behind the steering wheel. Does NOT work on journey
@@scoroby I’m glad I read your comment
Worked on my dodge journey! Thank you! Deserves a sub for that 👌🏾💪🏾
You're welcome
Dude you saved me. You are legend bro 🙏
Thank you very much :) glad it helped ya
I've had the same problem three different times over the years when my 2011 Dodge Journey crew I just laying down in the passenger floorboard pulled a Fuse cover pull the radio fuse wait a couple minutes put the fuse back in then I'm good to go for another year or two
Glad it worked for you, my 2011 Journey XT the sound stopped but the screen still works with gps etc. I am worried about pulling a fuse and losing all my controls.
Thanks brother it got the job done. Keep up the good work.
Thank you very much :)
Thank you so much!! Worked great 😊👍
You're welcome
Thank you! 2015 Chrysler 200 with uconnect 5.0 losing audio.
You're welcome
It only last a few days, you can disconnect the negative cable from your battery to reset it.
Good deal. It seems to vary.. like the first time I did it it didn't last but 24 hours (which gave me the opportunity to make this video anyway) and after I reconnected everything it still worked until we traded it 🤷🏻♂️
Great job you just walked me through it my 2012 dodge journey good to go
Sweet!
OMG it works on my dodge. Tysm!!!
You're welcome.. thanks for watching!
Don't forget to share with your friends and family and other Uconnected Chrysler owners!!!
Mine ended up being stock 3 plug ANC wiring harness under the driver seat
this is great, radio shop want $150.00, to fix sound systems, and thank you
You're welcome
HELP PLEASE!! 🙏🏻☺️
Will this be the same for my
Jeep Grand Cherokee 2014 with Uconnect?
No sound for ANYTHING. Bluetooth is connected and says Uconnect is connected but if someone calls I hear nothing as well as radio, music etc. If I can just do this in my Jeep 2014 I will be stoked! Thank you!!
Yeah it should work out
Did it work? I’m having the same problem with the same car
@hells belle
Isn’t this the same as just disconnect power from terminal at battery
By the way the reason it keeps going out is because there must be a bad connection somewhere. It shuts it down so you don't fry the radio.
Good explanation, thanks... Never knew that...
@@adventureoflinkmk2 the amplifier is getting too hot and shuts down. This will continue to happen until they fix the amp.
@@williamlambert9116 very interesting find... So essentially the amp is shutting down due to a lack of ventilation and then overheating
I
When the sound problems happen in my dodge.. I just shut the car down.. wait 3 minutes and restart the car and the radio volume is back.
3 year old post and it's still a problem. Come on RAM, get it the hell together!
I know that's right.. LOL
I have a 2022 Harmon kardo edition Durango and it doesn’t work
Love u cuzzo good video
I have a 2014 Durango citadel it your having issues with no audio but ac buttons work and you checked battery fuse check fuse F71 in engine fuse box should be a 10amp fuse
Okay... sounds good...
Uconnect is literally the worst in the car industry. Period. It's so fucking bad I can't believe it sometimes. I have a scat pack. My wife has a grand Cherokee. We CONSTANTLY deal with no audio, shit in both cars. It's fucking awful.
You said it, I love my journey but hate the brakes and the crappy uconnect system.
I have a challenger scatpack with the same problem brother did you fix it?
Life saver 🙂💖
Thank you very much
Touchy Feely with Mr. Mackey
?
Will this affect the phone as well? I can't hear phone calls coming in.
@@scottjohnson7780 possibly. Either that or the Bluetooth module is hosed
Will this work on my 2017 jeep cherokee laredo? Everything is working except the sound. I can however hear a sound from pushing the station buttons but no music, no U connect nothing please help. Have an appointment at the dealer on Saturday would love to not pay that money
Don't see why this wouldn't work
Ayeee u da man
Ayo, thank you very much
Hello thank you for the video. I am in Switzerland and I have a Fiat Freemont 2012. But I don t find this 2 conecto. Can You Help me ?
Figured it would be the same on a Fiat Freemont... either way if you can locate the amp just disconnect and reconnect it.. lemme know where you found it
Thank you my friend 100
You're welcome
Mine didn’t work I tried multiple times & it still not working
Then you may need to bring it in for diagnosis at the dealership
$250 for 1st hr n a half of diagnostic at dealership
It’s a defect. The problem is a defect, and there are thousands of complaints all over the net regarding this problem. Yet no recall. We took ours to the dealer. They didn’t mention it was a common problem. They wanted hundreds of dollars to repair the volume problem. Iirc, it was $600.00. We took it to a few local repair guys, and they all said the same thing. It’s a common problem, and they couldn’t fix it.Twenty years ago, they wouldn’t be able to get away with failing to put out a recall, or with continuing to sell vehicles without even bothering to change the defect.
BTW, there is another problem which is common, affects several different vehicles, and concerns paint bubbling/ galvanic corrosion on the hood. Check your vehicle around the edge of the hood for paint bubbling. This affects several different brands, and should also be a recall. Some vehicles affected are 20+ years old. There is an internal memo, including how to repair it properly. Dodge fixed ours. They use a contractor. Both the contractor and Dodge refused to give us any paperwork to prove it was repaired.
The arrogance and lobbying just galls me. Our next car will not be from an American manufacturer.
Try replacing your radio fuses. This helps with some as well.
I'm a music lover to death! My compass' screen went off in 2021 when I connected my phone to the USB A port near the 4WD controls. I'll try this.
Ugh, sorry to hear that :(
@@adventureoflinkmk2 I genuinely can't find the module(was it called an Ant/Antenna module?). I'm searching everywhere online to see where it is, and its nowhere to be seen.
just click the middle button on back R of steering wheel a few times.... much easier fix if you have those controls on back of wheel
Good to know thank you
You’re the man! 🙏🏽 appreciate it.
You're welcome.. thanks for watching!
Thank you
You're welcome
Thank you sir I want to punch my radio. I even was on the phone with Google support.
You're welcome
Where do I find this in a 2017 Chrysler 300s?
Not entirely sure... you could try under the seat, in the trunk..
I have a 2015 Dodge Journey SE. Only REAR speakers not working. After research, found that if one rear blows out, it disables the other. In order to check which speaker is blown, I gotta remove the rear door panels...one at a time! Think I should try this first?
I'd prolly try the unplug reset first vs tearing down half the car interior
#WorkSmarterNotHarder
@@adventureoflinkmk2 Thanks for replying BUT, I went to do just that to find that the Amp is NOT under the passenger side seat! I have the SE model if that matters!
@@sarge6870 ugh. Well that stinks...
I have a 2015 Grand Cherokee with the same problem. Where did you see if one rear speaker goes out, it disables the other? Would like to research it further. Thanks!
@@RockDog101 I saw it on another TH-cam video. They were mechanics that do a lot of work on DJ's and that was their statement. "One rear speaker blows out, as a safety measure it disables the other".
What about for a jeep Renegade 2018 no Audio coming out from it but the Audio warning ⚠️ light is on
Hmm. Dunno if it's in the same location or not but you're more than welcome to try this out
Simply take the 15 amp fuse out and put in a 20 amp fuse problem solved
Yeeeeeah... just be careful to not set the car on fire
Which fuse? I have two... One for the radio and one for the amp.
@@SimpleArtforAdults look at your fuse diagram... one should say IOD and have a number by it
Ah the IOD. Thanks!
You're welcome
Just had the knocking start a couple of weeks ago and now today my stereo stop making sound. 2012 journey
What knocking ..?
@@adventureoflinkmk2 probably that stupid ass actuator. 🤦🏾♀️
Mine had the issiue where the aux or CD sound works, but FM wont produce sound. Would this fix the issue?
Probably.. try and find out... if that doesn't work you may wanna try looking at the fm antenna or otherwise go to the dealer to verify a bad unit
adventureoflinkmk2 yeah we don’t have that in our car lol. I also tries replacing the 15 fuse with a 20. Still didn’t work. It doesnt super bother me cause i use a bluetooth aux device with apple music but still kinda bothers me.
Jeep Grand Cherokee 2014 with Uconnect...
No sound after new battery install. Could it just be the order of reconnect? Maybe the new battery blew a fuse?
I tried the engineer settings on the radio for a re-boot with no effect. Hands free also silent 🙁
That's weird...
Even so, hands free going silent seems to be the Bluetooth module going out, I've been meaning to replace it in my dad's journey for the longest time
@@adventureoflinkmk2 My guess it is the amp. The phone connects ok, but without sound the call is pointless.
I think the UConnect system is fine, but the amp power control cable isn't properly plugged in - under the driver seat (this is UK edition) is the battery; where is the amp supposed to be?
Mbn having the amp under the seat, mines under the damn steering wheel
Would this work if uconnect won’t connect to Bluetooth?
Unfortunately no. You'll need a whole new Bluetooth module
I have a 2011 Chrysler 300 I don't have that under my passenger seat can you please help me out
I dunno where the amp would be on a 300 tbh... I was guessing itd be under the seat. Maybe try in the trunk
It is under the seat it’s just not sitting down on the ground like his literally bolted down on the bottom of the seat grab a flashlight u will see it
Where’s the cords located in a Chrysler 300 I can’t find them
Not sure off habd
OMG.... Why don't you have an video for an 2013 Grand Cherokee Laredo Radio. My screen is completely touch screen. The problem I am having is the Radio Station are not coming in. All, I get is static.
Does the rest of the stereo function, as in, Bluetooth, SD card, GPS, CD player..?
any tip for the 2018 2500 ram cummins
Not off hand
Anyone had a problem with the radio only playing at max volume no matter what volume you have the radio on
Not me
Me I’m still trying to figure it out currently
2017 grand cherokee. same proble, volume up till max and no sound🫠
Huge help make my wife very happy
Happy wife is always a good thing... thanks for watching, glad it helped
Don't forget to share with your friends and family and other Chrysler family product owners with the Uconnect radios!!
I don’t found or see those connectors under the seat, is just the connectors for the sets where can I found those 😢
Either you may not have the amp or it's somewhere else if you do
@@adventureoflinkmk2 I’m looking for thistle about months and I’m still don’t fix the problem.. I’m already change the fuses and nothing, I’m pretty sure if I take my car to the dealer ship or any other shop they gonna take advantage that’s why I’m still trying to fix by myself
I got a 2002 dodge durango I don't see a bar under my seat
That's because your Durango is like 10 or so years too old to have uconnect
Hey! i recently tried connecting my phone using bluetooth and no audio came out, i tried with an aux and the audio was working. none of the phones work using bluetooth. cna u help me?
Most likely the Bluetooth module needs to be replaced, common issue
thank you so much for the quick reply, will let my dad know about this.@@adventureoflinkmk2
Where is the ant module in the 2013 charger r/t?
Do I disconnect the battery first ?
Yes, if you want
I can’t find the amplifier in my 2017 Journey Crossroad help pleaseeee!!!! Looked under both seats
Dunno where it would be then... Maybe you don't have one?
@@adventureoflinkmk2 yeah that’s what I’m thinking but it’s just weird
@@adventureoflinkmk2like once a week i will have sound coming then nothing until days later.
Hello sir do you know how to fix the volume button? It won’t move for the media but for the call it moves up and down. Do you know why?
Hmm. Could be an issue with the radio unit internally -- best to take to a dealer and diagnose
@@adventureoflinkmk2 i accidentally pushed the button to hard could that have caused it?
@@Randomcat12 perhaps
Is there anyways to fix it without replacing the whole radio?Also now the radio won’t play and every time I turn on the jeep the brightness is on the low setting. I’m sorry for bombarding you with so many question.
@@Randomcat12 you're fine.. and I think the radio needs to be looked over and possibly replaced
Audio on Radio is fine. While phone is connected, Bluetooth on and all, Phone rings, I answer, ZERO audio to communicate back and forth. Hang up phone Radio plays just fine. HELP!!!
Yeah, may be a Bluetooth module fault
@@adventureoflinkmk2 This is the 2nd truck that had the same exact issue. New phone too. Going to my stereo guy for help. I'll add whatever I find out
I have a 2017 ram Big Horn. A message keeps coming up on my display about a program that will auto reset if I set the time for it to do it .. i’ve set the time to do it and did as instructed on the screen which is just to leave the key off. It’s been three weeks now, it has never done the reset itself, the display keeps showing that. My radio is shown as being in the mute stage. It doesn’t work. To tell you the truth, I don’t care about the radio, I don’t listen to the radio, but I would at least like it to work..
How do I get my radio to work or out of the mute stage?
I just thought of something. My warranty expired a few months ago, there was a recall for something to do with my computer/cruise control. I took it into the dealer and they did the “ update”.. now, I know there couldn’t possibly be a connection, I mean, they would never do anything this underhanded, but isn’t it a coincidence that all of a sudden I am having trouble with the radio that I have never listen to for more than maybe 10 minutes total. Just after I had my machine into the dealer for an update that was a recall for the cruise control. Now all of a sudden my radio doesn’t work.. keep in mind, I never listen to the radio, never. I know that Chrysler would never put a trojan horse bug in my radio system in order to have me generate business that is not covered under warranty for the dealer. They would never do that. But that’s what I would call a coincidence
I have no idea...
I have a 2011 journey and have had to spend 2200.00 to get the uconnect fixed twice. Now its not working again and my radio just died.
I can’t believe that it’s -40° out and you’re still wearing a t-shirt.
Hahaha... that was because the outside air temperature sensor got broken
My radio won’t come on at all the screen says audio off
Seems like the radio has gone bad.. may have to take to dealership for diag
Someone please help. My right speakers don’t work when playing through Bluetooth. They were fine on radio but not on Bluetooth. Tried on different phones, tried unlplugging the fuse, what could be the issue? I have a 2014 Charger.
Sounds like something within the bluetooth system...
Any idea how to fix?
@@JhonnyBoi you may have to exchange the bluetooth module..
Where is it located in a charger
No idea honestly
My 2012 charger audio out/in wont work during a call...any suggestions
Where is the audio in/out source connection... Bluetooth or the aux cord
Mine is aux cord and I can’t get sound using Maps on my iPhone
Hmm... ive never known the aux port to go bad on these... however, the Bluetooth modules love to go out
The only thing i can think of is that the internal switch in the aux port is stuck
@@adventureoflinkmk2 bluetooth
@@adventureoflinkmk2 whenever someone calls me, they can't hear what I'm saying
sir, can i ask you another question about the radio?
Sure, what's up?
@@adventureoflinkmk2 My u connect 4.3 radio/climate/controls stopped working(went black) and will not come back on. Any ideas on the fix? Thank you! and nice video!
@@adventureoflinkmk2 ive tried unhooking the battery, unhooking the whole radio unit and even unplugging the cpu/ecu but no change or help.
@@adventureoflinkmk2my fuses are good as well, im thinking a short but idk.
@@joshuaallen6196 hmm. Maybe need to take it to the dealer for diagnosis
It did not work. I also looked at the fuses. They are not blown. I'm so sad..
Hmm. Look under the fuse box for corrosion or loose/broken wires?
@@adventureoflinkmk2 It appeared clean with no issues when I took out the fuse first. Now unless there's a problem under it where I couldn't see.? 🤷 But thanks for the suggestion.
Where i will find it in Durango 2015
Dunno honestly...
No sound My 2016 Ram 3500 driver's side speakers. Help please
Hmm... You sure your sound settings (specifically balance) are properly set?
Mine too and it is balance. 2017 ram 1500
Hmm. My only other thing I can say before taking it to the dealer is getting a voltage reading on the offending side's speaker electrical connector
Where on 2011 charger
Dunno
Ya but this didn't fix the problem, keeps happening to me over and over 😒
May have to go to the dealer.. your amp module may be bad or it's something in your stereo system or the wiring
just pull the fuse
Can anyone tell me where is the factory amp on a 2019 dodge journey
Should be under the passenger seat
@@adventureoflinkmk2 I did look there but then I read some don't have a factory amp. But dodge will still put the factory amp fuse in the interior fuse box
@@adventureoflinkmk2 I just wanted to make sure I wasn't crazy that's it.
Check the rear hatch on the left, lift up the little storage container it's under there
Need to wash the car maybe was that bro
We're here for answers. Not to answer questions.
And I gave you answers
@@adventureoflinkmk2 I'm just messing with ya. 😂
@@15DurangoRT oh good lmfao
Hope ya got your answers resolved man
I cant find it under the seat if you can tell where i can find it some where else
Honestly I wouldn't know.. what vehicle is it
Its jeep grand cherooke 2012
jeep grand cherokee 2012 no sound
@@adventureoflinkmk2 ؟؟
@@adventureoflinkmk2 you didnt find ?
bro vacuum your car
Report the problem to nhtsa.gov
Unfortunately this isn't considered a safety issue... you'd have to take it up with FCA... fuckin good luck with that
My fuse completely burned and is no longer safe to put a fuse back in the same place so now I must figure out a solution. In the mean time no radio.
Oof... now you gotta figure out why the fuse fried...
@@adventureoflinkmk2 I consider it a safety issue because the SOS button will not work either. So if I get into a crash,,,good luck with that.
Vac that dirty ass car Dude
I wouldn't own a car that you have to do anything out of the ordinary to use the equipment what a piece of crap
Then take my advice: stay far away from Chryslers....
It’s a safety feature. Somewhere there was a short and the amp shut off to protect the system from frying. For example, water might’ve gotten inside the door.
Wow, this video was annoying
Wow this comment was annoying
Are you on the spectrum??? Or is that just an accent???
Where
Wow dude your a dick
@@THEODINOFFICIAL yea his a douche
You talk too much
And you bitch too much over free content that's helped many so what's yer point