I Almost Got A Customer Complaint While Working In Haidilao | Hidden Hustles Ep 44

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  • เผยแพร่เมื่อ 19 พ.ย. 2024

ความคิดเห็น • 47

  • @OGS.Official
    @OGS.Official  2 หลายเดือนก่อน +10

    Thinking of having your Haidilao meal OVERSEAS INSTEAD? Fret not, Revolut to the rescue 🫡 Get S$20 when you sign up for Revolut using this link: get.revolut.com/z4lF/ogs. Promotion is valid until 31 December 2024. T&C apply.

  • @WuackyWuackiest
    @WuackyWuackiest 2 หลายเดือนก่อน +82

    I usually skipped through the ads segment, but the effort putting into this ad segment tho!!! The people who made this video deserve a pay raise 🔥

    • @OGS.Official
      @OGS.Official  2 หลายเดือนก่อน +8

      Thanks for the kind words! Our team is full of talented and passionate people ☺

    • @dennisgoh9922
      @dennisgoh9922 2 หลายเดือนก่อน +4

      very creative approach to the ad segment!

    • @Gelster
      @Gelster 2 หลายเดือนก่อน +4

      Now I really hope he gets his $20 cashback!

    • @JanetLeong-b3r
      @JanetLeong-b3r 2 หลายเดือนก่อน

      @@Gelsterhahaha yeah me too

  • @wongxinhao1996
    @wongxinhao1996 9 วันที่ผ่านมา +1

    The editors deserves a big shoutout too!

  • @EmoMcBuNNy
    @EmoMcBuNNy 2 หลายเดือนก่อน +37

    Omg this episode took me on a journey. It was so fun and unserious in the first half then getting to know the motivations behind the staff was really heartening. Felt so much for them and happy to know that they enjoy working in HDL! Also, I’m loving the new ad slot style it’s so quirky and entertaining! Was thinking between Revolut and Wise for my overseas card and this gives me more reason to get a revolut card!! Thanks OGS!

    • @mlkelt
      @mlkelt 2 หลายเดือนก่อน

      Actually can get both Wise and Revolut. They are both free, right? If only I dun sign up that early for Revolut, I would have gotten that $20 cashback.

  • @DALLEY_SANI
    @DALLEY_SANI 2 หลายเดือนก่อน +17

    They got the formula right which is service! And the staff dedication to making their customers happy. Well done!

  • @matildachia
    @matildachia 2 หลายเดือนก่อน +33

    someone give the editor a raise forreal 😂

  • @ownthegame3
    @ownthegame3 2 หลายเดือนก่อน +28

    impressive service crew.
    he is so learned
    a wise saying: 山穷水尽疑无路 柳暗花明又一村

    • @OGS.Official
      @OGS.Official  2 หลายเดือนก่อน +3

      We were in awe when we spoke to Wei An too!

  • @dzangdzang
    @dzangdzang 2 หลายเดือนก่อน +17

    So much hardworking and effort went into the customer service!!!

  • @carolinechai3176
    @carolinechai3176 2 หลายเดือนก่อน +7

    Oh.... I really liked the stories of the HDL staff that you featured. I think the ex-teacher's story really resonated with me too. Good episode, I enjoyed it.
    Although, I think this must be at one of the more major branches in SG? Cos no "bian lian" at the branch nearest my home. Sad sia. 😅

  • @yanh3702
    @yanh3702 2 หลายเดือนก่อน +7

    IM LAUGHING this ad segment is genius

  • @dchew5552
    @dchew5552 2 หลายเดือนก่อน +19

    I felt that haidilao's services are top notch, just like the accident when accidentally splattered the soup onto customer's shirt and pant, they would bare the cleaning and all even told customer to return if cant get rid of the stain. last month I went to Anchorpoint's washroom and it wasn't close for cleaning but there's strong bleach smell throughout the washroom. after washing my hands, my shirt was stained with bleach and the shirt had colour run. I contacted them on social media but they declined and said there's no cleaning done on that day. I was pretty upset as that was my most expensive shirt. but the mall's response was next level shocking.

    • @OGS.Official
      @OGS.Official  2 หลายเดือนก่อน

      Oh no, I'm sorry to hear this! It must have been a frustrating incident :(

    • @TheMrleeyang
      @TheMrleeyang 2 หลายเดือนก่อน +2

      Not to put salt on your wounds, but I've never had a shirt color run, what more an expensive shirt... u should have washed it before wearing so color shouldnt run

  • @chuencainseow5786
    @chuencainseow5786 2 หลายเดือนก่อน +15

    The "guinea pig" guy customer whom Wendy messed up his pink shirt while doing the noodle stunt is the same video editor in Wendy's office :D :D :D Same hair, same spectacle frame keke... Ok lah.. for infotainment sake. Not complaining :)

    • @nilobolvangla4593
      @nilobolvangla4593 2 หลายเดือนก่อน +9

      maybe there's a bit of showmanship involved😂, but I truly believe it was real. Last time, my friend's LV bag was accidentally stained by the staff. The restaurant manager not only waived our bill but also covered the cleaning costs and invited us to dine again for free. Such exceptional service left a lasting impression on me.

    • @chuencainseow5786
      @chuencainseow5786 2 หลายเดือนก่อน +7

      @@nilobolvangla4593 Absolutely agree that HDL's service is top-notch. That little "blooper" in my earlier comment does not change the video's authenticity. Just for laugh only lah.

  • @6Sambora
    @6Sambora 2 หลายเดือนก่อน +4

    everytime i go HDL, at the end of the day, i dont compalin about their high price 😂

  • @sevenhuang7777
    @sevenhuang7777 2 หลายเดือนก่อน +7

    Enjoyed watching, Wendy ❤❤❤

  • @sweetcandysugaarmy8480
    @sweetcandysugaarmy8480 2 หลายเดือนก่อน +4

    OGS, how come you all never make Wendy do Hadilao's famous Kemusan Dance?😂

    • @mlkelt
      @mlkelt 2 หลายเดือนก่อน

      I dun think you want Wendy to get injured, do you?

    • @sweetcandysugaarmy8480
      @sweetcandysugaarmy8480 2 หลายเดือนก่อน +1

      ​@@mlkeltI don't think Wendy can get hurt doing the Kemusan Dance...many kids self taught themselves that dance by watching TH-cam. Just go easy on the sideway feet movements. I think the noodle dance is more dangerous...she might hit herself with the noodle or accidentally drop it into hot soup and scald herself.

  • @dashong8912
    @dashong8912 2 หลายเดือนก่อน +3

    Hope they pay them well.

  • @CedricHo-zn5cv
    @CedricHo-zn5cv 2 หลายเดือนก่อน +3

    For one moment, i thought i saw Whitney Houston.

    • @wongxinhao1996
      @wongxinhao1996 9 วันที่ผ่านมา

      Legit bro. Her smile

  • @panzerschreck
    @panzerschreck หลายเดือนก่อน

    sponsored by haidilao is it

  • @angiechua415
    @angiechua415 2 หลายเดือนก่อน

    not all HDL outlet service is top-notch. I went IMM's outlet. Its bad.

  • @paparoti4006
    @paparoti4006 2 หลายเดือนก่อน

    Eat coffeshop bettet

  • @MadaraUchiha26150
    @MadaraUchiha26150 2 หลายเดือนก่อน

    Good for Malaysian and China workers

  • @cinnamonbun5510
    @cinnamonbun5510 2 หลายเดือนก่อน +1

    Must be expensive Restaurant ?? Can poor people Or midle Class go there to eat ??

  • @jehdhsjsudys6420
    @jehdhsjsudys6420 2 หลายเดือนก่อน

    Why is there a Chinese demon costume for the celebrations

    • @ChaoGuai1023
      @ChaoGuai1023 2 หลายเดือนก่อน +13

      Actually, that is not a demon; the mask is a "LOONG" ( Chinese dragon) face. In Chinese culture, the LOONG(Chinese dragon) symbolizes power, good fortune, and prosperity. Each mask used in the face-changing performance carries its own unique meaning. This year happens to be the Year of the Dragon, and the performer wearing the dragon mask to sing for the birthday person represents the highest respect and a special blessing. It signifies bestowing the dragon's strength, courage, and good fortune upon the birthday person, while also wishing them longevity, health, and prosperity. This blessing not only conveys deep cultural tradition but also expresses sincere wishes for the birthday person's bright and prosperous future.

  • @Syahzukihayatbusa
    @Syahzukihayatbusa 2 หลายเดือนก่อน

    Errr..what's with the bilingual-ism? English programme just speak full English lah.

    • @ChaoGuai1023
      @ChaoGuai1023 2 หลายเดือนก่อน +20

      Singapore is a diverse cultures 😂, it's a language call "Rojak"language,very Singapore style video.

    • @axron9859
      @axron9859 2 หลายเดือนก่อน +7

      Where did it ever said it was an English programme specifically? Enjoy lah cannot?

    • @ohitsdarren
      @ohitsdarren 2 หลายเดือนก่อน +5

      don't like, don't watch. Simple.

    • @btslee
      @btslee 2 หลายเดือนก่อน +1

      @Syahzukihayatbusa what’s the problem here?

    • @douknodawae7805
      @douknodawae7805 2 หลายเดือนก่อน

      Not happy then don’t watch lah 😂 just fuck off only

  • @ohitsdarren
    @ohitsdarren 2 หลายเดือนก่อน +2

    their motivation 🥹

  • @ScottKline-e2s
    @ScottKline-e2s 2 หลายเดือนก่อน

    Hodkiewicz Fort