My REAL United POLARIS Business Class Flight

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  • เผยแพร่เมื่อ 6 ก.ย. 2024
  • United invited me to try out their new Polaris Business Class on their B777-300/ER. Opinion and views are my own.
    I flew United new B777-300/ER from Hong Kong to San Francisco. I also visited the United Arrivals Lounge and the new United Polaris Lounge at SFO.
    In this video:
    1:03 United Club Hong Kong
    2:11 United B777-300/ER Polaris Business Class flight to San Francisco
    11:14 United Arrivals Lounge San Francisco
    11:52 United Polaris Lounge San Francisco
    More About United on my Blog:
    samchui.com/ca...
    United old B747-400 photo credit: Andrew Hunt
    www.airliners....

ความคิดเห็น • 482

  • @wendysmith4618
    @wendysmith4618 5 ปีที่แล้ว +115

    Thank you all for the positive comment ..I do hope I have the chance to serve each of you ...
    My utmost gratitude
    Wendy 😁

    • @doodlingdaisies
      @doodlingdaisies 4 ปีที่แล้ว +5

      I flew out of San Francisco to India just a few days after this video came out. My flight was delayed almost all day, was in the Polaris lounge for most of it. I met Wendy, she made me a paper plane also! Wonderful experience, made the long delay much better. Thank you!

    • @Michael9-23-15
      @Michael9-23-15 4 ปีที่แล้ว

      I fly out of SFO to Taiwan at least two times a year, but I have only had the pleasure of the poor man's United lounge. Maybe I will receive a pass from United on my next trip in February? Merry Christmas and a happy New year of traveling with the friendly staff of United Airlines.

    • @afprincess7622
      @afprincess7622 4 ปีที่แล้ว

      You seem like the fun aunty we all love to have...😊

    • @amyblack9251
      @amyblack9251 3 ปีที่แล้ว

      Thanks for representing our (UA/IAH based) airline well. 1990 hire.

    • @christopherdavis575
      @christopherdavis575 3 ปีที่แล้ว

      @Wendy Smith & @Sam Chui: When will the Polaris Lounges re-open and when will the full Polaris dinning service return on flights? I know that the lounges have been closed due to Covid and the dinning service has been changed to boxed meals. I have several trips scheduled this year and I am planning on flying Polaris if the full service is open. Traveling to Paris & Rome in November. Canceling a trip to Tahiti because the islands are close to outside vacation travelers but I'm planning other trips. Thanks your your help.

  • @CurtisCT
    @CurtisCT 5 ปีที่แล้ว +4

    What amazing personnel! Friendly, informative, professional, relatable, basically everything customer service should be.

  • @Michael9-23-15
    @Michael9-23-15 4 ปีที่แล้ว +1

    I want to thank United for being my first carrier to Hong Kong and many trips to Taiwan. Thank you for making wonderful memories multiple times every year.

  • @Mustafiz1972
    @Mustafiz1972 5 ปีที่แล้ว +103

    Great video. I particularly liked your interaction with Cookie and Wendy. You are a good man, Sam. People warm up to you.

    • @DanielSadjadian
      @DanielSadjadian 5 ปีที่แล้ว

      Yeah I really like how he's so friendly with everyone.

  • @bazzlegee299
    @bazzlegee299 5 ปีที่แล้ว +7

    As much as.i could never afford this lifestyle I really.enjoy watching these videos they are calming and relaxing

  • @chrisrosen3490
    @chrisrosen3490 5 ปีที่แล้ว +2

    There is something about you Sam, you are always in such a great mood and you are such a positive person. You make my day with your awesome attitude. You are such an amazing person and you should truly be proud of yourself. You make me happy.

  • @LTBOWLES
    @LTBOWLES 5 ปีที่แล้ว +109

    Wendy the Bartender t-o-t-a-l-l-y steals the show!!!!!

  • @williamyqb
    @williamyqb 5 ปีที่แล้ว +1

    Wendy the Bartender steals the show!!!!!

  • @KAMU13
    @KAMU13 5 ปีที่แล้ว +2

    Wendy and Cookie are so awesome!! No hard feelings, Sam, you're fantastic too for bringing them to focus.

  • @staceyhayes2586
    @staceyhayes2586 5 ปีที่แล้ว +1

    Sam, the minute you walked onto the airplane United POLARIS, you can see the happiness and memories on your face!!! I like to watch your video’s, but this is special because you always talk about how your mom and dad took you on your first flight on United and now that your a grown man, your still so happy to be flying on United, good for you!! Enjoy your flight, looks like fun and the food looks amazing!!

  • @AllyMcLesbian
    @AllyMcLesbian 5 ปีที่แล้ว +4

    Cookie and Wendy are the kinds of people that make sure I keep flying United. Well done! And just like you, Sam, I always consider United to be my "first aviation love."
    I can also second the Polaris bedding being absolutely comfortable - I flew on the old First Class seats but the bedding made it super comfortable, and it was clearly superior to the paltry bedding I had received on Asiana Business Smartium.

  • @shukankanuga1755
    @shukankanuga1755 4 ปีที่แล้ว +2

    United polaris is awesome, the sundaes are good, the meals are good, and I got the bedding was amazing. It made my whole travel experience better. Keep it up united!

  • @eddiecheung7795
    @eddiecheung7795 2 ปีที่แล้ว

    It is great to see United advertise it's unique business class. Have been flying United for more than 30 years, still my most favorite airline. It takes very good care of its loyal frequent flyer. Thanks United.

  • @elisabethduplessis4447
    @elisabethduplessis4447 5 ปีที่แล้ว +1

    Bonjour Sam pouaaà super le petit cocktail et wendy à était super agréable j'ai bien aimé l'hôtesse dans l'avion bien que ce soit son rôle elle était souriante et sincère, j'ai trouvé très luxueux le salon polaris merci Sam pour ce partage 😉😉😉😉😉😉

  • @c4j708
    @c4j708 5 ปีที่แล้ว +2

    Thanks for another great video Sam. I'm only 14 so can't travel like you but you keep me so enthralled and addicted to aviation and I live your videos. Keep up the great work mate!!! Thanks again!!!

  • @Richard_in_sydney
    @Richard_in_sydney 5 ปีที่แล้ว +15

    first time to see the photo of a young Sam Chui with your kind mother. :-)

  • @elienasrallah1114
    @elienasrallah1114 5 ปีที่แล้ว

    I am a loyal flyer of United airlines since 1988 never had any issue, Love you United

    • @random1267
      @random1267 5 ปีที่แล้ว

      Elie Nasrallah United is trash. Most other airlines like Delta, Southwest, JetBlue, and Alaska, are better! United is also trash when flying internationally, unless it’s in business, where it’s mediocre.

  • @benhuynh6067
    @benhuynh6067 4 ปีที่แล้ว +2

    I’ve been to Polaris and believe me.Itsrelaxing

    • @devvemula8682
      @devvemula8682 4 ปีที่แล้ว

      is it better than american

  • @craigjackson2428
    @craigjackson2428 5 ปีที่แล้ว +1

    Great upload!!! Back in the 80s, 90s, United was my airline for Trans Asia Pacific trips including Hong Kong. Thanks to United, I was able to fly into the old Kai Tak airport with its world famous checkerboard approach via the 747s. I too love Hong Kong with Chek Lap Kok Airport.

  • @rauldelgado5020
    @rauldelgado5020 5 ปีที่แล้ว

    Way to go United !!! Best airline ever !!!

  • @wendysmith6766
    @wendysmith6766 5 ปีที่แล้ว

    Hi Sam, thanks for taking time to visit Polaris, a customer came in today just to take a picture with the bartender on you video.Pretty flattering to say the least . I had so much fun with you making the video that day 😃

  • @PeterU571
    @PeterU571 4 ปีที่แล้ว

    This video is excellent, and has me a little choked up. I use to make this journey from EWR to HKG three times a year, but now with Covid-19 things are on hold. United is an awesome airline, and I think about all the wonderful employees who make it so! Pray they all hang in there until this pandemic passes. Stay strong!

  • @lctransit7233
    @lctransit7233 5 ปีที่แล้ว +1

    Have been waiting for this United Polaris video for years! Thank you so much Sam!

  • @hanj31
    @hanj31 2 ปีที่แล้ว

    I love the United Polaris lounge. It is the best

  • @mitchelltaydus818
    @mitchelltaydus818 5 ปีที่แล้ว

    Thank you Mr. Sam Chui for flying United! I really enjoyed watching the video and appreciate you giving a honest review about Polaris business class.

  • @waqarsyed6641
    @waqarsyed6641 5 ปีที่แล้ว

    Thanks for flying United

  • @1975rello
    @1975rello 5 ปีที่แล้ว

    I had forgotten about United ......seems like they have really lifted their game!

  • @seth556
    @seth556 5 ปีที่แล้ว

    Hey Sam, I really liked your sped up portion of the take off. Some spend 5 minutes showing the take off which is nuts, and some don’t show it at all which makes me feel like I’m missing out. Yours was just right, showed it without me getting bored.

  • @zanem.7710
    @zanem.7710 5 ปีที่แล้ว +1

    My mom was a flight attendant for United and she was based out of Hong Kong too because she loved the place so much

  • @calummccreath4740
    @calummccreath4740 5 ปีที่แล้ว

    It would be awesome to see the older generation first and business class products you have flown back in the day!

  • @zadejustin3576
    @zadejustin3576 5 ปีที่แล้ว +2

    I was just at SFO spotting planes and seen a lot of the United 777-300s. I love the sound of that Ge90 start up 👌🏼. Great vid Sam! I hope to see you one day in my travels!

  • @wwommy
    @wwommy 5 ปีที่แล้ว +14

    YOU ATE YOUR VEGETABLES THIS TIEM

  • @rudrakshsharma8260
    @rudrakshsharma8260 3 ปีที่แล้ว

    5:30 Flight attendant : Apple pie, tiramisu and macaroons for dessert
    Sam: I'll have the sundae

  • @RSlutz
    @RSlutz 3 ปีที่แล้ว

    I work with United Airlines in 2018 and it's actually awesome.. ! Best days ... it's very challenging especially if there is IROPS and if pax called in to book a first class ticket using miles and cash.. weew those days..

  • @Owners1
    @Owners1 5 ปีที่แล้ว +1

    I was hoping you would make a Polaris video! My first ever business class flight is on Tuesday with Polaris and now I am even more excited. Great video as always, Sam

  • @meaningwhat8371
    @meaningwhat8371 5 ปีที่แล้ว

    Nice...your interaction with the staffs make the video more warm...

  • @RachelWolman
    @RachelWolman 5 ปีที่แล้ว +4

    OMG love Wendy!! So cool!!

  • @kogalaber
    @kogalaber 5 ปีที่แล้ว

    omg, wendy! we need more of her!

  • @Ilaya593
    @Ilaya593 5 ปีที่แล้ว +8

    Wow, this is a great vlog, Sam! I love those gel pillows, too! This video reminds me of the old UA844/845 TPE-SFO (now it's called UA871/872) which I take alot. Yes, UA seems to have the right product with Polaris. I'm not a fan of those bulky tin boxes, though. Like you, I also have a soft heart for United. Yeah, I miss the 747-400 already! I remember riding them (when they still had their old colorful livery) into Kai Tak passing all those apartment buildings. I could even see people hanging their clothes on the balconies as the plane whizzed by! Haha! But the approaches over the bay was always dramatic! Btw, on approach into SFO, did you ever notice the words FOSTER CITY spelled out in big letters on the ground as the plane banks to the left? United Airlines is making progress and I sincerely wish Oscar Munoz and the UA family all the very best! I know haters are gonna hate, but I don't care. Thanks again for a great vlog, Sam!! From a loyal subscriber. 😊 🇹🇼🇺🇸🇵🇭

    • @Michael9-23-15
      @Michael9-23-15 4 ปีที่แล้ว

      I take the same flight often as well, and always have a great staff on board.

  • @Madmonkeyitch
    @Madmonkeyitch 5 ปีที่แล้ว

    Sam- it’s super hard to believe your positive experience on United Airlines is authentic.

    • @SamChui
      @SamChui  5 ปีที่แล้ว

      Well with such a biased view you will never believe. I have a lot of fond memory of United and they are always special because my love of aviation started and I had a GREAT flight. Period.

  • @larasdeaziska248
    @larasdeaziska248 5 ปีที่แล้ว

    Hi, greetings from Indonesia!
    I like how you give the explanations, how you interactive with people and also on camera. I like it!
    Anyway, I am one of United Airlines Indonesia staff. Thank you for enjoying at United and hopefully we already served you better😊

  • @alejandronavarro6643
    @alejandronavarro6643 4 ปีที่แล้ว

    Sam interesting you mentioned United has a special place for you, i have been three times in the US always with United (very special for me too). EWR and IAH greetings from Costa Rica

  • @m0s3
    @m0s3 5 ปีที่แล้ว +4

    Love the video Sam, and I love that there is a woman first officer!!!

  • @andrewleung7107
    @andrewleung7107 5 ปีที่แล้ว +2

    Great video as always.
    This video really calls back my memories, when UA has a relatively big presence in HK. You could find 7+ UA flights in HKG daily. It’s also my mum who brought me into the passion of aviation. Haven’t flown United since my mum left UA(pre-merger) ten years ago. I’m still jealous that she got the chance to fly the 747SP across the Pacific XD

  • @stevedgrossman
    @stevedgrossman 5 ปีที่แล้ว

    So much fun watching your vids!

  • @craigwillis3372
    @craigwillis3372 5 ปีที่แล้ว +1

    Wendy is magnificent!! Might just fly to SFO to get one of her cocktails

  • @N3oNvP4nda
    @N3oNvP4nda 3 ปีที่แล้ว

    Love United Airlines!

  • @joekuan777
    @joekuan777 5 ปีที่แล้ว +3

    i just love wendy!!!! she is so cute!~!~!~!!~~

  • @vajayna_eklhabouh
    @vajayna_eklhabouh 5 ปีที่แล้ว

    1:49 LOL @ the lady eye rollin hahaha

  • @bryansidhu224
    @bryansidhu224 5 ปีที่แล้ว +2

    WENDY IS AMAZING!

  • @MJH7777
    @MJH7777 5 ปีที่แล้ว +1

    I love Wendy😻😻😻

  • @lorilubin8817
    @lorilubin8817 5 ปีที่แล้ว

    Sam, you take after me. i fly United all the time. I've been visiting the cockpit since 1985. I love Channel 9. In fact pilots have put it on because of me. I make friends with the flight attendants as well & it's not unusual for me to fly with a pilot/flight attendant I've flown with before. To me, each flight is an experience and some flights stand out more than others like when I was on the final JFK-SFO flight in 2015. Keep making your videos. I enjoy watching!

  • @williamma3483
    @williamma3483 5 ปีที่แล้ว +1

    You're so lucky! What a wonderful trip!

  • @Kaniela6759
    @Kaniela6759 5 ปีที่แล้ว

    I flew Polaris to Beijing from Washington D.C. and back this summer. It was a wonderful experience! 👍👍😊

  • @indreshk3641
    @indreshk3641 5 ปีที่แล้ว +106

    Sir
    I'm requesting to upload the video of Singapore to New York next, longhaul onboard SQ22/SQ21.
    Hope you went on the first flight yesterday.
    N hope it was enjoyable

    • @iflycessnas4707
      @iflycessnas4707 5 ปีที่แล้ว +5

      Indresh K he is boarding that flight returned, at this exact moment

    • @indreshk3641
      @indreshk3641 5 ปีที่แล้ว +1

      @@iflycessnas4707 -Oh thank you

    • @stevenwb
      @stevenwb 5 ปีที่แล้ว

      @Raoul Bocchi Why is going back to HKG again?

    • @indreshk3641
      @indreshk3641 5 ปีที่แล้ว +1

      @Marshal Aabhushan -Hong Kong

    • @nazninakter3494
      @nazninakter3494 5 ปีที่แล้ว

      Kick it

  • @davemarshall7329
    @davemarshall7329 3 ปีที่แล้ว +1

    This is very good 👍

  • @shawnz241
    @shawnz241 5 ปีที่แล้ว

    That was an awesome video! It’s always nice to fly an old favorite and be pleasantly surprised.

  • @golfgolf7692
    @golfgolf7692 5 ปีที่แล้ว +1

    Man that was an awesome video, thank you very much. I'm always nervous when experienced flyers fly North American carriers and your comparing to the likes of Cathay, Singapore and Emierates. I know because it's always going to be tough but when they can compete with those guys not really beat but when they can compete... it's good !

  • @TBC_MK
    @TBC_MK 4 ปีที่แล้ว +2

    Was anybody else watching the Yankees game in the back ground

  • @isaacseuren9912
    @isaacseuren9912 5 ปีที่แล้ว

    Sam great video once again. Take easy and stay well you wouldn’t want to get sick. Keep up the great work and have a well deserved rest.

  • @juanbreve7759
    @juanbreve7759 4 ปีที่แล้ว

    So amazing; Great video.!

  • @amyblack9251
    @amyblack9251 3 ปีที่แล้ว

    My airline! I would loved to have worked one of your flights. Hired in 1990.

  • @StMyles
    @StMyles 5 ปีที่แล้ว

    United always have a classy lounge Expensive, but Classy. Thanks for sharing Sam.

  • @VertronixGamer
    @VertronixGamer 5 ปีที่แล้ว +20

    Hey Sam you have to come over to "pacific" Fiji, New Zealand and Hawaii ect. The Airlines here have changed dramatically and are Beautiful.

  • @AviaTAH
    @AviaTAH 5 ปีที่แล้ว +3

    12:08 Wendy, Great! presentation.

  • @s2v8377
    @s2v8377 5 ปีที่แล้ว

    Hi Sam, excellent video!!! I am so happy you did a review of United's Polaris service. They're a great airline which doesn't get enough credit for all the improvements they've been making to their product and service. United also has some wonderful employees like the FA on your flight. I am also so happy to see United and Delta with a comparative product to the worlds bet airlines.

  • @warrenrutherford3000
    @warrenrutherford3000 3 ปีที่แล้ว

    Thank you for a great video. love United and HKG. I flew a few times on UA from LHR to HKG via Delhi when they were doing the round the world route. Loved it.

  • @Rickster80
    @Rickster80 5 ปีที่แล้ว

    Brilliant in-depth video Sam and readily impressed with United Airlines Polaris

  • @yuezhao7487
    @yuezhao7487 5 ปีที่แล้ว

    Recently flew united from Shanghai to San Francisco and back. I would say the cabin service is just so so, but the onboard entertainment system is too notch. Great value for frequent travelers between China and USA

  • @smoovay
    @smoovay 5 ปีที่แล้ว

    Sam, great video. I was fortunate to travel on UA's first Polaris flight from HKG to SFO in 2016, and I must say the service has improved in the two years since it has launched.

  • @antonhei2443
    @antonhei2443 5 ปีที่แล้ว

    Asking for a sundae after eating vegetables just a classic! Great video!

  • @zhurongwang912
    @zhurongwang912 5 ปีที่แล้ว

    The light in the cabin looks very nice~

  • @phyenthesky430
    @phyenthesky430 5 ปีที่แล้ว

    Mr Sam is the Man

  • @justaviation8876
    @justaviation8876 5 ปีที่แล้ว +3

    sam can yu make a video on the santiago to melbourne 787-9 dreamliner flight operated by latam chilie

  • @carldelic
    @carldelic 5 ปีที่แล้ว

    Those 747 ughhh my heart

  • @Showtroupt2022
    @Showtroupt2022 4 ปีที่แล้ว

    I balled in tears when the video was over such a sad day

  • @CGohStudio
    @CGohStudio 5 ปีที่แล้ว

    I love United a lot

  • @ssimmons0602
    @ssimmons0602 5 ปีที่แล้ว

    Thanks for the tip about the slippers! I was going to bring my own so I don't have to wear my running shoes for the entire 8 hour flight.

  • @siddheshnarvekar5082
    @siddheshnarvekar5082 5 ปีที่แล้ว +1

    Wendy was awesome

  • @Teddy_Bass
    @Teddy_Bass 5 ปีที่แล้ว

    Look at the effort that has gone into this video. Great stuff man

  • @sean636
    @sean636 5 ปีที่แล้ว +33

    *Sam you have 747k subscribers!*

  • @neallavelle2809
    @neallavelle2809 5 ปีที่แล้ว

    i have been waiting for this video since united came out with polaris
    thank you Sam

  • @flyboysaviation8822
    @flyboysaviation8822 5 ปีที่แล้ว

    Great video Sam!

  • @alfredwhite4133
    @alfredwhite4133 5 ปีที่แล้ว

    Great video as always!

  • @BOBAH4iK
    @BOBAH4iK 5 ปีที่แล้ว +1

    Arrival lounge? I have never heard about it. When I arrive - everyone is rushed towards the immigration. Where shall I go for the arrival lounge?
    What you show looks like Polaris Departure lounge at the International terminal SFO - please correct me if I am wrong
    P.S. Did you leave Wendi tips? As far as I know all drinks are $free at the lounge.

  • @elienasrallah1114
    @elienasrallah1114 5 ปีที่แล้ว

    I love all your video Sam.

  • @jonahloke4054
    @jonahloke4054 5 ปีที่แล้ว +1

    Wendy was fun!

  • @andreasthomanek
    @andreasthomanek 5 ปีที่แล้ว

    Great People! So friendly!

  • @endeavor8
    @endeavor8 5 ปีที่แล้ว

    My first class experience also on United, hope you enjoyed SFO and had some time to experience the city and not only at the airport.

  • @asfashion6587
    @asfashion6587 5 ปีที่แล้ว +1

    Dream cocktail ))

  • @HoperehabcenterthailandAsia
    @HoperehabcenterthailandAsia 5 ปีที่แล้ว

    nice vid - feel like I am there

  • @pritamkoli
    @pritamkoli 5 ปีที่แล้ว

    Five star coverage

  • @mattcolver1
    @mattcolver1 5 ปีที่แล้ว

    I live in the Denver area, so I pretty much fly United. I have always had trouble sleeping on planes even in 1st class. However I've made a couple long international flights in Polaris Class and have slept like a baby. I love Polaris. You're right about the bedding.
    I've even made a couple domestic flights where the domestic 1st class is in a Polaris class converted plane. That's always nice.
    I don't think the SFO lounge had been converted to The Polaris lounge yet when I flew out of SFO to Buenos Aires in January. I'm looking forward to all the United lounges getting converted.

    • @AB-pr4uc
      @AB-pr4uc 5 ปีที่แล้ว

      Not all lounges will be converted to Polaris, just the main US hubs and key international destinations for now (Narita, London Heathrow, Hong Kong)

  • @khaoyaitourguidebyapple9943
    @khaoyaitourguidebyapple9943 5 ปีที่แล้ว

    Thank you Sam for the another great episode , you are really inspired me.

  • @myunggunkim200
    @myunggunkim200 5 ปีที่แล้ว

    Sam
    You are great man.
    Enjoy your trip all the time.

  • @dolabanerjee8825
    @dolabanerjee8825 5 ปีที่แล้ว

    You have become a celebrity Sam.

  • @mehrabanimoh
    @mehrabanimoh 5 ปีที่แล้ว

    my duuuuude i could never get sick of you!

  • @Torrie97400
    @Torrie97400 5 ปีที่แล้ว

    Hello Sam, again an awesome video. Great crew on flights and in the lounge. It’s a product to try.

  • @fasalvkl
    @fasalvkl 5 ปีที่แล้ว

    Really awesome..

  • @kylejonas3875
    @kylejonas3875 5 ปีที่แล้ว

    Nice to see a positive United review