Devils advocate: Brenda was obviously good enough to get into her position. Why does she not give a shit anymore? You think her bosses are any better? This program always winds me up a little. Perfect way for an owner/ceo to look good on camera.
@@garymathena2125 Actually most are real. The CEOs go under cover to fing out what's going on in the company without having management know its them. Do you think Brenda, in this case would've been in the breakroom sitting on her azz if she knew the guy was the CEO of the company? No she wouldn't, she'd be on the line making it look like she's the best manager they've ever had in that position.
@@darrenheadrick3669 Well if the entire thing is scripted for drama (which it is) then yes, that's exactly what would happen. 😂 Almost all "reality TV" is fake or at least has scripted parts.
In most cases, having a manager or supervisor pitch in has little positive effect. Usually, an entire production unit of several employees and equipment would be required. At best, supervisors can replace workers for breaks to keep production going. Also, working supervisors can open the company up to liabilities if workers are injured.
When I first started in the full time workforce after graduating school many decades ago, a real manager could and would do any job in the department. These days, the management are those with the business degrees that have no practical experience at the business that they manage. Many businesses are owned by investment groups that don't know much of anything about the business they own or the customer base that they serve. They go by printed out reports of costs and profits and whatever the employees do that can be logged onto a report. That would probably be ok if the management would let the experienced reliable workers do their jobs and keep the company rolling along and not interfere and get rid of the sand baggers that seem to be kept afloat by the good employees. Need to get back to merit based hiring first off to cull the dead weight
I’ve been telling my employees that for 20 years. I’ve been in the pits, on the roof, sweating and freezing. The employees worth keeping are right along side me.
Brenda needs to be fired. Mainly because, once she finds out who ratted her out, and the undercover boss is gone, she will make her employees life a nightmare.
@@JohnH20111 So, you actually believe that is going to stop the person from retaliating? I’m not saying you are wrong, also not disagreeing with you. However, either you have been lucky enough to have worked for companies with good experiences. Or you have a this notion, though it be a naive notion, that you would have the time, money, and wherewithal to 1. Prove it 2. Find a lawyer to represent you 3. Not spend more money for the lawyer than the suit itself is worth. Point, unless the evidence is overwhelming, and you actually have proof that management “actually retaliated against you” . And believe me when I tell you that their H-R department has covered their behind with your firing or resignation.. The time, money and resources that you expend to bring them to justice. After the cost of the lawsuit, lawyer and lost time. The amount you would receive in return would be scraps. You would probably end up settling out of court anyway ( if lucky ) and have to sign a NDA contract. ( Non-Disclosure agreement ) Then guess what…. You would be blacklisted from every other company in that industry. Particularly the parent company which owns a conglomerate of companies that you would be banned from ever having employment with. Last point, you had better have an airtight case, because the system is designed to overwhelm your finances to the point of bankruptcy or serfdom. A lawyer isn’t going to touch the case unless they absolutely know that either you have the finances to pay them, or the case is profitable enough so they get paid a LARGE enough percentage of the money awarded to you. Piece of advice, if it’s not documented, it don’t exist! And you have to ask yourself, does the cost outweigh the benefit. They are counting on the fact that 90% of people don’t have the resources or wherewithal to actually be able to bring a civil lawsuit against them. Much less even have the notion or logic to actually prepare, document and retain whatever evidence necessary to justify and prove that the retaliation actually occurred. Like I wrote, I am not disagreeing with you at all. But the real world isn’t set up to be fair. Like it or not, you have to ask yourself, is it worth it monetarily, and is this battle worth your reputation and repercussions that will follow you around forever… Again, I agree with you, but I hope I have given you some insight on why the undercover boss should just fire the managers or supervisors. Would really like to see a follow up with the employees a year later. Just to see if they are still employed, or were fired or just quit.
@@JohnH20111 Can't prove it's retaliation if they now sudden;y watch this lady's hours so if she's ever a minute late she's written up. Want a certain day off? Not available. If a boss wants to retaliate, they can SO easily and untrackably
Margaret Daniels was one incredible woman. She was my manager when I worked at Walmart. On my first day, I saw her working in the back like she was one of us…she ran that store so well. Hard-working, organized, very approachable. Definitely my best boss ever. I hope she sees this one day and knows how much I appreciate her amazing example.
I was a dishwasher in prison. Shift started at 4 AM. It was a messy and hard work. Eventually, I work myself. I work my way up to warehouse manager. Arguably the best job in the joint. I was in charge of all receiving for the kitchen. That consisted of unloading weekly semi trucks with our normal food order in addition to donation of expired food goods. Access to literally unlimited amounts of. Expired street food from Kroger. Literally made me a D kingpin of legal contraband. I had anything you wanted. Cartons of eggs, pallets of Häagen-Dazs, ice cream, yogurt, milk, cheese. You name it! For those don’t know access to protein is in one of the most valuable things behind the wall. Most of us are into working out in bodybuilding, and you absolutely need this stuff to put on size. Like I said, it was the sickest lick. Near the end of my term, there were 20 pounds of beef tips that showed up missing. The captain had us under surveillance and knew that we did it, but couldn’t figure out how we did it. First they spotted the missing product, then a week later, they noticed every unit seemed to simultaneously be having a cookout with fresh beef! Carne Asada burritos galore! It was on the scale of Andy Dufrane, sipping beer on the roof of the prison with his fellow inmates. Feeling free for that very moment, making the impossible possible. I never got in trouble for it, they were never able to prove my hand had touched it. Although I did lose my precious job. The kitchen lieutenant, and I had a good laugh about it, and life goes on!😂
At my current job the owners, also, always lend a hand. Even if it was dirty work. Unlike my passed 6 jobs that I’ve had where the managers are just sitting in their office chairs, eating fatty foods…
I worked at a firm doing drafting and a rush job came in that I needed to come in on Saturday to do. My new boss (VP) came in as well and I was fully expecting him to hover over me every minute of the day. He sat down at the drafting table next to me, took out the oldest set of drafting tools I ever saw, and did more than half of the work. Now there's someone I would march through the gates of Hell with. What a fantastic manager.
I was a draftsman in the 80s. Used the old hand tools etc.😅😅😅😅. Just brought back memories. people all were polite curtious. I was lucky then i guess..
Awww this reminds me of my dad. He was a draftsman from the 50s till 2010 and he was always the one showing up on the weekends and staying late into the night to help the lads. That's why the guys were loyal to him and went with him no questions asked when he changed company. And they got promotions and pay rises. 😂 Loyalty matters and in a time it's hard to find a good manager you should ALWAYS cherish them. 😂 My dad retired almost 15 years ago and all the lads send him Christmas and birthday cards and gifts. Because he had their backs.
I was a Sergeant in commercial nuclear security. Came up on a guy in a really crappy, isolated post, doing the head bob, about to fall asleep. Relieved him of his weapon, told him get some fresh air, cup of coffee, hit the head, whatever, and I'd stand his post for the next 15 minutes or so. When he came back, he was right as rain. I could have just written him up, but that's what being a good leader is, you take care of your people, and your people will take care of you.
Yeah, that is part of your job and if you don’t work, someone will replace you. Brenda is a problem that needs to be addressed immediately. She is a motivation killer.
I believe most factories have supervisors that just use their postions to slack. I have worked at Walmart for 8 years, and it happens there also. Very aggravated
It's literally every job. Management does less physical labor and is more focused on organizational affairs, i.e. people managing. It's why you go to college, so you don't spend your life doing backbreaking work.
I worked at a franchised McDonalds where the employees were literally family. Our owner, his wife, and both their kids would find a spot to pitch in, whether it was doing fries, working counter, grill, or just backing us up. Their employees were all longtime (with the exception of the teens) employees. We got bonuses for Christmas, and my boss even loaned me $60 for groceries and gas. I paid him back with my next paycheck. RIP PaPa Ron💙
Well done to the young lady for speaking up about it. She did it in a very respectful way. Well done to the boss as well for just listening and observing.
That’s why Target can’t keep any people, they have ridiculous expectations with not enough employees. If one person calls off it’s all a shit show. When I come back after a day off that’s not my normal day off… they just leave it and I’m doing double the work the next day.
Nope. We quit jobs. Not just because of management but because the wages and slave labour. When you work an entire month and still cannot afford the basics, then you realise the slave you have become. Modern slavery is rife in the entire world.
I definitely stepped in to help the Front Desk Staff when I was a Supervisor at a Major Health Care Facility .That is my responsibility as Supervisor..
I started working at large investment firm in 1989. One busy day at the stock market about 500 orders came through. My boss who hired me in the firm. Position was branch manager. I will say his name Larry Norton. A Harvard grad. He wore stylish suspenders. Anyway he rolled his sleeves up and came back in the trading room. He was entering orders like there was no tomorrow. Much respect for that man. Will never forget him or his work ethic.
I worked for a company that put on a fairly large event. Hundreds of people. One of the people who attended was our CEO who flew in on the corporate jet just for the event. End of the night all of us worker bees have had a long day between setup hosting and now teardown but we've got to get the event broken down and hauled out. At one point I think about how tired I am and I lean up against the wall for a minute. I look over and see our CEO. Instead of hopping on the jet and leaving he has a giant bundle of tablecloths over his shoulder and is headed for the kitchen . From what you described in your post I think you probably felt about as good about your boss right then as I did about mine when I saw that. Some people just inspire you to do better.
Thats actually how everything is designed, the whole reason for moving up is delegating what needs to be done, meaning you arent paid to do labor anymore, but to think and manage. Otherwise there is no point to any of it.
@@blacksabbathmatters open your own company you will see what it’s like working for free. Customers always want a deal employees want more money but will cost you a couple hundred dollars in a hour. Then try to play it off like they didn’t just make 5 simple mistakes that cost $60 a mistake.
@@cannednolan8194 if you open a business and expect to cut a profit immediately then you are helpless. 5 years before you see a dime as a business owner is a healthy goal. People like you think owning a business is buying a paycheck. Its not, its a retirement plan. And if its a restaurant, dont ever expect to make any money until you sell it. Kitchens are passion projects.
@@loganmyall660 I don’t think you have started your own business. If I’ve years with no income. Give me a break. If you don’t make money shut your business down. Cause it’s not a business. Most people don’t make money the first couple jobs. Because that money is reinvested into equipment for more jobs. That is how you make money. But like I said when you have people cost you hundreds in an hour and try to play it off like they didn’t. Killed any profit for that day. That’s when business sucks cause you still need that job done to get paid. But now your no longer making a profit. Most of the time you lose your profit because you try to give a deal which doesn’t allow for mistakes. But there will always be stuff you can’t see. 35% over cost of labour and materials is the average. This usually results in a 15-20 percent profit. See what it looks like when people don’t talk out their ass. I have also help with restaurant that started. Very low profit margined also if not steady they die out. Plus in our area we have one of the highest amounts at restaurant to people so loads of competition.
This is why my hubby is a well respected, liked supervisor; as he NEVER asks ANY of the workers to do anything that he has not and will not join in when needed. Sometimes even at his own expense, ie later doing his end of night paperwork.
The employee talking is really the supervisor that you want. She is teaching the "new guy" the ropes, understands the link between quality product and workplace satisfaction. She gets it.
Yeah I don't really understand how they don't just boot those people immediately after the reveal. I'd bet money 99% of them go back to their usual bullshit a week after the CEO leaves.
Maybe Brenda has some issues at home maybe some anxiety maybe a drug addiction maybe oh ya I DON’T CARE THIS IS YOUR JOB! GET IT DONE OR GET GONE AND IT NOT BECAUSE OF YOUR RACE ,AGE ,SEXUALLY , OR ANY OTHER WAY YOU IDENTIFY YOU JUST SUCK AT YOUR JOB!
I truly understand how much you care. It's wonderful that you actually put the concern of your employee above other things.. Most bosses don't understand what's going on. Thank you for taking the time May god be with you and your family
@@seananderson5334Spoken like a true manager office worker? Always superior until it come to "physical work" and 30 minutes later feet hurting no comfy office chair
@@Johnketes54 I'm actually an attorney and was both enlisted and an officer in the Army. I know what it means to be the laborer as well as the person in charge, and I can't tell you how many times I witnessed complaining by those who don't grasp the purpose of someone in a leadership position. Their purpose is to steer the ship and look ahead--it's NOT shoveling coal into the furnace.
I've been a manager at 3 different companies, and I have never sat down and watched employees work while I slacked off. And I mean NEVER. if you're not constantly moving 24/7 and keeping up with those around you. You do not belong there and especially don't deserve to be called a supervisor.
I worked at a hotel for years for a guy like you, he knew every moving part of that place and nothing was "beneath him". He would wash dishes, pour beers, clean rooms, etc., whatever it took to get the job done, he was always ready and willing to put in that time. I still consider him to be one of the best people I know, even though I haven't worked there in a long time we keep in touch.
@@007Hutchings I used to work in the toy industry and was a key holder and supervisor there. My job required me to be up to date on cartoons and games. Toy companies would even get our staff tickets to films based on their toys so we knew what the kids were asking for and the stories they wanted to recreate. You can’t judge someone’s work ethic just because they play games and stuff. You don’t know their story.
At the end of the show he brought both of them in his office at the same time and gave Brenda a little talking to and she didn't much like it! She was very defensive and you could tell by her demeanor she was not happy that she got called out.... That's how most managers/supervisors like her are! They think they're above doing "their" jobs!
I’ve had so many supervisors/managers who didn’t understand that it was their job to help pick up the slack. They literally thought a management job meant only doing paperwork & observing other peoples work.
2 years ago I was at a Kroger's in the city I live in. They were short handed employee's because of covid & the lines to check out were really long & only 1 register had a casheir. Well I saw two managers just talking to each other laughing & telling stories about family get togethers. I said don't you think at least one of you should be up there helping in the check out lanes since she is getting so over whelmed right now. Both replied that a casheir was not their job title. I said you are managers & your job is to make sure all other jobs get done properly. They told me I have never been a manager & managers should never do lower paying jobs. ( which I had for most of 18 years at a service place & always helped the people out I was managing to get caught up). I told them they were just two lazy to actually do work & should not be managers. Took over 1 hour to get checked out. If I was their boss they would be demoted to chashiers or let go.
I’ve heard some people say that managers don’t do anything, which is far from the truth in most non retail businesses. But if someone has only dealt with leadership similar to what you described, I understand why they think that I worked in a similar industry once; I had a second job as a line cook. When I first started, the chef would do inventory once a week and place the order, then maybe do a few of the easiest prep items. Wouldn’t help on the line for more than a two top. When dinner service arrived, he’d say he had paperwork to do and then he’d be back to help us, then he’d sneak out the back door and go home. When the regional manager caught on, she had a talk with him and he resigned the next week. Lazy chef, great manager to nip that in the bud Whenever the regional manager was there, she made it a point to know all of the employees by name and I frequently saw her either serving behind the bar, on the line or helping the dishwasher. All this while still taking care of her responsibilities within the company. It’s always great to see middle management not act like they’re above doing the dirty work; it shows that their position is not adversarial but rather a specific role within the same team
@Nicholas Selke fantastic story..thats how manager's should behave..nothing should be beneath them..lead by example..eg..they lead how they expect people to behave and be treated with respect.
I always told my employees, "I will never ask you to do anything I have not done myself. Keep in mind, there is nothing in this job I have not done". They appreciated that!
I've worked in retail for many years and team work I can't stress enough just how important it is. I love staying busy. Two you make sure for up coming shift everything is ready, stocked for them. We all know customer service is very vital and number #1 👍😁
Absolutely! Managers/supervisors today feel they're above the work. As a manager/supervisor/team leader, I always tell my co-workers/team that if I ask you to do something, it's something I have/will do myself, if I can. In order to be respected and have a good team, you MUST be willing to jump in.
"She needs to have an understanding that there's gonna be times when she has to pitch in"...nah homie. She ain't wired that way. Fire her and promote that woman you were interviewing.
AN OLD SAYING USED TO BE THAT YOU NEVER GIVE CERTAIN INDIVIDUALS RESPONSIBLE POSITIONS BECAUSE IT GOES STRAIGHT TO THEIR HEADS. IT IS NOT ONLY FOR EMPLOYEES TO LEND THE EXTRA HELP BUT FOR THE OWNER TO RANDOMLY SHOW UP AT THEIR PLACE OF BUSINESS AND PAY ATTENTION TO THE ENVIRONMENT.
totally agree! either they have it or they dont! its her personality and can not be changed, those type think they are always right and are not willing to do it any diff.
You can’t be a seasoned manager if you think that. You should not need a staff of the best to run things you need skeleton crew of A1 people rest are functional to good. As for firing you should mentally classify everyone you are responsible for as A, B or C. A’s need little supervision or guidance. Just explain what you need and feel comfortable that they will come thru AGAIN. B’s are competent but will go off the rails if left to themselves for to long. C’s are the trash and need lots of supervision to get barely adequate work out of them. You fire them when you can’t take them anymore or you are sure that the replacement is unlikely to be as bad or worse. Remember there is lots of C-grade people looking for work. Twice as many as A and B combined. A’s are damn hard to find and you just never know if a applicant is a A or B.
I worked as a manager on duty at a retail store. I worked whatever dept needed me. From cashier, assisting customers, packing orders, unloading the truck, stocking and merchandising. I learned that from watching good managers. And I was even able to get the associates that didn't do alot to work on projects with no problem. Good supervisors will always lead to good production and morale! ❤
Anyone that wants their business to be successful, takes care of their staff. Loved a boss that isn't afraid to jump in and help. Publix supermarket for example.
When I worked heating service, I would always jump on the dirtiest jobs and get them done. My boss once asked me why I didn't send the new guys under the building to run pex for heating loops. I told him that I would be at some time, but in the meantime, I didn't want them thinking that any of the jobs were below me and that I didn't want to do the dirty work I gave them to do later. I never had problems with most of them.
It's every place. And they aren't easy bucks. All supervisory roles have to deal with mind labor and politics over menial physical labor. It's just easy to see them as slackers when you're busting your ass and wearing yourself out.
@Jedian mind labour?. Its not hard to think ..although most manager's struggle with that..and they certainly struggle to look after people..politics come with management
@@paul8161 working with your head and worrying about your reputation and standings with others for 8-12 hours a day has its own struggles. If you haven't worked in management, I wouldn't expect you to understand. Grunt work and office work are both tiring.
It wasn't until I was 60 that I finally had a boss who was honest, patient, and worked as hard or harder than I did. Most jobs suck because of the people you have to work with and for.
My department manager is definitely a hard worker. Not always the most organized person, but she will bust her butt to get things done, and I respect her for that.
As someone who worked my way up from a lowly position to a supervisor and eventually manager. A fellow supervisor and a mentor gave me a priceless piece of advice. We had to wear badges on our uniform, on the back of the badge he taped a simple message. "Caution this badge may go to your head and cause you to be an a-hole." That message stuck with me to this day and any time I've supervised or managed people, I've always been one to lead by example. Never have people do something I wouldn't do myself and coach honestly and praise often. I've been lucky to have a career and lead lots of people.
When my grandfather was still working, he owned his own business. I saw him doing everything from greeting customers, selling appliances,and managerial duties to going down to the basement to see if he had a spare part off of another appliance for a customer whincouldnt afford a new part. He did service calls when his staff was overwhelmed, helped with deliveries if needed... All of it. I've even seen him clean the showroom windows. I always looked at his example of how to be a good employee and a good manager. It hasn't failed me yet.
See, when I was a manager, I didn't ask anyone to do something that I wouldn't do. They also never did my job. A good manager helps and leads the team. Provides support and listens to their employees.
you sound exactly like a Non-Commissioned Officer in the Army, because that’s exactly how they are, and i should know because i was one, and i never asked my soldiers to do anything that i wouldn’t do first
For my job its sit in the office all day. Then get mad about anyone else sitting for a minute. I never have but they got some nerve trying to get ppl to taddle on those who do o.O
My father never sat at his desk at his Chocolate Manufacturing Company… he always went to where the Ladies(always hired older women 40’s-60’s) to pack the Novelty Chocolates in their Seasonal Boxes. He loved getting to know each employee personally; the women loved him. All take good care; be kind.:)🙏🕊
Supervisors like that have to be let go. You need someone to step up to the plate and hit that home run for the team. Promote the good workers that not only do a supervisors job, but also help out when it’s needed. I’ve walked away from jobs that do not have good management. They lost a good employee and it was their loss. Life’s to short~~~ find your joy!🙌🏻✨🙌🏻
Managers need to be told they are a working supervisor. There should be a checks and balance with visual inspections of management. Not just the first line employee.
Im glad she called out the ppl.. i noticed the younger ones in my field they call corporate on the monsters we were trained to just accept it. Im thankful to those who call them out.
I worked in a care home for 9 years, the last so-called manager and team leaders we had were so lazy that when we carer's were rushed off our feet, they wouldn't pitch in, and instead cancelled the one break time we had, 8 hours and no break.
Brenda seems to think her job is one big coke break! Just because u reach “management” status doesn’t mean u get to do nothing! The best manager is one that actually leads by example.
that also applies to Non-Commissioned Officers in the Military, because all great nco’s are the ones who will take the initiative and get their hands dirty with their subordinates and earn their respect by doing the same thing
I worked with numerous people like they show and I frequently would jump in and get things back on track. After I retired many of the folks I worked with I said since I left a lot of stuff wasn't getting done on time or done incorrectly. Gee sure don't miss that anymore
Brenda needs the unemployment line ASAP! She’s teaching kids working there how to pass the buck! Like being lazy is ok! Plus she’s not making minimum wage!!
Anytime I was in a supervisor/manager position, I did everything. I always felt like, not only is it my responsibility to help when needed, but also to set an example
I worked for a department years ago and everyone was jealous of my departments comradiere. With any and all big projects on deadline everyone, and that included managers, helped. We all got along. We were friends. Bosses went to lunch with us, or vice versa. Good times.
I do not believe that higher-ups, no matter their position are oblivious to what's going wrong. This, "I didn't realize it was so bad" is BS. They know and they don't care.
No job to small , nor to big, TEAM WORK on any job will get in done!! Don't have customers, the rush is over, nothing to do? CLEAN,........DON'T LEAN !! (on walls ,counters) GOOD JOB DUDE, ALL BOSSES NEED TO DO THIS!!!
I worked in a factory for a summer, 10 or 12 different lines. Speed was of the essence, we never had enough people, it went so fast and would get so messed up, and overwhelming we'd have to stop the line constantly. Out would come a supervisor yelling 'why did you stop?' nobody could say anything she just kept freaking out! They all did this, knowing we were short staffed, 3 supervisors just wondering around, talking, laughing and inevitability yelling. It was the most demoralizing, anxiety driven place that I've ever worked, to this day! There were Women that always blamed everything on someone else, and there were favorites with the supervisors who had it a lot easier.There were some lovely Women that had worked there for decades, and would until retirement. They were miserable beyond comprehension, they worked so hard every day with no air conditioning and it was backbreaking. You couldn't go to Human Resources, it was a one Woman office and she treated the workers like pathetic children, she was such a BITCH! All at minimum wage.
@S C EXACTLY! My sister was an H.R. manager for many years. They are there for the company's management of employees. Occasionally they do help workers too.
@@SC-gp7ktIt's actually a waste of space, Personel was marginally better, My interview was with the "base manager" and his secretary took notes and gave instructions on hour's and teabreaks and 3 different cafe's i could use with discount in uniform at a airport and uniform fitting and collection, Want a rise? Base manager or secretary for office hour's or appointment, All jobs after the airport was "puppet managers" someone pulling their strings and no decision making
Personally, Ive found that more the case with higher mgmnt. When Ive bn in middle mgmnt, I still had my previous workload , plus upper mngmnts duties while they played golf, for $1-$2 hr.
The cross-armed manager yelling for employees to pick up the pace does nothing to help their business. I noticed this over 40 years ago, and knew that Joe had it wrong. When I became head of my own department, he was mystified at the loyalty, effort and productivity my workers demonstrated.
The company I work for, you got supervisors, managers, and other higher ups that will come in and help you out if you need it!!!! They’re actually very good about that
If they are checking out things on site who is going to sit up in the ivory tower and make up ridiculous corporate policies with no real knowledge of how the business runs at the ground level?
He probably already knew that and probably is the cause since he took over 6 years ago but decisions are left to office workers who are interested in self preservation and promotion but comes to the shop floor for "answers" and talks gobbledygook address her concerns? Just gloss probably clueless
My biggest beef has always been managers who don't lead by example. Getting paid more money to push other people hard so they can take credit when things go well. And ripping their subordinates a new one when things don't.😠😡
Theres always people willing to go the extra mile while some stand around. That attitude of I'm the supervisor I don't need to help sets the attitude of those working hard. I used to work for a company just like that. All but one of the bosses would stand around telling jokes / laughing while we broke our backs. I never expected anyone to do anything I wouldn't do. Lead by example.
this happens a lot especially in a retail setting. they want the management to supervise and not pitch in. that cause a high turnover because people don't feel respected or valued. when you have happy employees it makes everything in the work environment run smoother.
For some place you get in TROUBLE as manager if you jump in and help. They keep saying Delegate and when you say to your bosses your not getting the hours to actually have people to delegate they just keep blaming the manager. Not in ref to this company but it does happen more then most think.
Well that's the boss's problem, after all he really should know who his employees are - - and if he says he left it to HR, well they need sacked too for incompetence. Sack her, and sack whoever hired her
This is happening everywhere. That's why companies are always looking for employees. Until the owners listen to their employees, the quality of the product will suffer. Managers are just buffers, so the owners don't have to listen to whats really going on.
Promote that woman, and fire Brenda. Problem solved
EXACTLY ✊🏽
absolutely
Devils advocate:
Brenda was obviously good enough to get into her position. Why does she not give a shit anymore?
You think her bosses are any better?
This program always winds me up a little. Perfect way for an owner/ceo to look good on camera.
100%
Nope, Brenda gets on the line after you promote the other woman...
Brenda needs to be fired and replaced with this hard working woman.
Amen.
These shows are rated as some of the most FAKE on TV, they all follow the exact same script time after time.
@@garymathena2125
Actually most are real. The CEOs go under cover to fing out what's going on in the company without having management know its them. Do you think Brenda, in this case would've been in the breakroom sitting on her azz if she knew the guy was the CEO of the company?
No she wouldn't, she'd be on the line making it look like she's the best manager they've ever had in that position.
@@darrenheadrick3669 Well if the entire thing is scripted for drama (which it is) then yes, that's exactly what would happen. 😂
Almost all "reality TV" is fake or at least has scripted parts.
@@Sentinel82 I think the word you’re looking for is editing. There’s a difference.
A real manager is humble and pitches in to support the team!
In most cases, having a manager or supervisor pitch in has little positive effect. Usually, an entire production unit of several employees and equipment would be required. At best, supervisors can replace workers for breaks to keep production going. Also, working supervisors can open the company up to liabilities if workers are injured.
They're rare...unfortunately.
When I first started in the full
time workforce after graduating
school many decades ago,
a real manager could and
would do any job in the department.
These days, the management
are those with the business
degrees that have no practical
experience at the business that
they manage. Many businesses
are owned by investment groups
that don't know much of anything
about the business they own or
the customer base that they serve.
They go by printed out reports of
costs and profits and whatever
the employees do that can be
logged onto a report.
That would probably be ok if
the management would let the
experienced reliable workers
do their jobs and keep the company
rolling along and not interfere
and get rid of the sand baggers
that seem to be kept afloat by
the good employees.
Need to get back to merit based
hiring first off to cull the dead
weight
NEVER ask anyone to do something that you’re not willing to do yourself!
I’ve been telling my employees that for 20 years. I’ve been in the pits, on the roof, sweating and freezing. The employees worth keeping are right along side me.
That's what we pay them for lol
Soldiering 101
@@jasonshade2656as a retired Army 1SG, thank you brother for beating me to that comment! I never asked anything of my troops that I wouldn’t do.
Stop buying meat then lol
Brenda needs to be fired. Mainly because, once she finds out who ratted her out, and the undercover boss is gone, she will make her employees life a nightmare.
that’s illegal, because it’s ‘Workplace Retaliation’ and it will definitely get someone fired for it
@@JohnH20111 So, you actually believe that is going to stop the person from retaliating? I’m not saying you are wrong, also not disagreeing with you.
However, either you have been lucky enough to have worked for companies with good experiences. Or you have a this notion, though it be a naive notion, that you would have the time, money, and wherewithal to
1. Prove it
2. Find a lawyer to represent you
3. Not spend more money for the lawyer than the suit itself is worth.
Point, unless the evidence is overwhelming, and you actually have proof that management “actually retaliated against you” . And believe me when I tell you that their H-R department has covered their behind with your firing or resignation.. The time, money and resources that you expend to bring them to justice. After the cost of the lawsuit, lawyer and lost time. The amount you would receive in return would be scraps.
You would probably end up settling out of court anyway ( if lucky ) and have to sign a NDA contract. ( Non-Disclosure agreement )
Then guess what…. You would be blacklisted from every other company in that industry. Particularly the parent company which owns a conglomerate of companies that you would be banned from ever having employment with.
Last point, you had better have an airtight case, because the system is designed to overwhelm your finances to the point of bankruptcy or serfdom. A lawyer isn’t going to touch the case unless they absolutely know that either you have the finances to pay them, or the case is profitable enough so they get paid a LARGE enough percentage of the money awarded to you.
Piece of advice, if it’s not documented, it don’t exist! And you have to ask yourself, does the cost outweigh the benefit.
They are counting on the fact that 90% of people don’t have the resources or wherewithal to actually be able to bring a civil lawsuit against them. Much less even have the notion or logic to actually prepare, document and retain whatever evidence necessary to justify and prove that the retaliation actually occurred.
Like I wrote, I am not disagreeing with you at all. But the real world isn’t set up to be fair. Like it or not, you have to ask yourself, is it worth it monetarily, and is this battle worth your reputation and repercussions that will follow you around forever…
Again, I agree with you, but I hope I have given you some insight on why the undercover boss should just fire the managers or supervisors. Would really like to see a follow up with the employees a year later. Just to see if they are still employed, or were fired or just quit.
@@JohnH20111 Can't prove it's retaliation if they now sudden;y watch this lady's hours so if she's ever a minute late she's written up. Want a certain day off? Not available. If a boss wants to retaliate, they can SO easily and untrackably
The boss was there, she was soon to find out he saw she was the the lazy 'rat'.
@@JohnH20111 You should try
Margaret Daniels was one incredible woman. She was my manager when I worked at Walmart. On my first day, I saw her working in the back like she was one of us…she ran that store so well. Hard-working, organized, very approachable. Definitely my best boss ever. I hope she sees this one day and knows how much I appreciate her amazing example.
She will greatly appreciate your comment. Nothing like getting true respect from your peers 😊
I'm fixated on that one chics nostrils!❤
Here is a faithful employee of 8 years. She is honest & speaks from experience. See ya, Brenda.
You can tell the first woman is a genuine trooper. Gives a lot to the company.
I had a job as dishwasher in a nice restaurant. When I was very busy and the owner was walking through he would take the garbage out for me. ❤
I'mqaww.1qqq
lead by example
Kitchens and restaurants are way better with taking initiative. Much more team atmosphere in my opinion
I was a dishwasher in prison. Shift started at 4 AM. It was a messy and hard work.
Eventually, I work myself. I work my way up to warehouse manager. Arguably the best job in the joint. I was in charge of all receiving for the kitchen. That consisted of unloading weekly semi trucks with our normal food order in addition to donation of expired food goods.
Access to literally unlimited amounts of. Expired street food from Kroger. Literally made me a D kingpin of legal contraband. I had anything you wanted. Cartons of eggs, pallets of Häagen-Dazs, ice cream, yogurt, milk, cheese. You name it!
For those don’t know access to protein is in one of the most valuable things behind the wall. Most of us are into working out in bodybuilding, and you absolutely need this stuff to put on size.
Like I said, it was the sickest lick. Near the end of my term, there were 20 pounds of beef tips that showed up missing. The captain had us under surveillance and knew that we did it, but couldn’t figure out how we did it.
First they spotted the missing product, then a week later, they noticed every unit seemed to simultaneously be having a cookout with fresh beef! Carne Asada burritos galore!
It was on the scale of Andy Dufrane, sipping beer on the roof of the prison with his fellow inmates. Feeling free for that very moment, making the impossible possible.
I never got in trouble for it, they were never able to prove my hand had touched it. Although I did lose my precious job.
The kitchen lieutenant, and I had a good laugh about it, and life goes on!😂
At my current job the owners, also, always lend a hand. Even if it was dirty work. Unlike my passed 6 jobs that I’ve had where the managers are just sitting in their office chairs, eating fatty foods…
I worked at a firm doing drafting and a rush job came in that I needed to come in on Saturday to do.
My new boss (VP) came in as well and I was fully expecting him to hover over me every minute of the day.
He sat down at the drafting table next to me, took out the oldest set of drafting tools I ever saw, and did more than half of the work.
Now there's someone I would march through the gates of Hell with. What a fantastic manager.
That sounds like someone I would love to work for (with)!!
Exactly!
Hiring? I'd like a boss like that.
I was a draftsman in the 80s. Used the old hand tools etc.😅😅😅😅. Just brought back memories. people all were polite curtious. I was lucky then i guess..
Awww this reminds me of my dad. He was a draftsman from the 50s till 2010 and he was always the one showing up on the weekends and staying late into the night to help the lads. That's why the guys were loyal to him and went with him no questions asked when he changed company. And they got promotions and pay rises. 😂 Loyalty matters and in a time it's hard to find a good manager you should ALWAYS cherish them. 😂 My dad retired almost 15 years ago and all the lads send him Christmas and birthday cards and gifts. Because he had their backs.
We all need more undercover bosses to help us see what the staff put up with. Your staff are your best customers, wake up.
8 years right there says dedication even though things are crappy she still hanging in there Good job girl keep up the good work.
If the team leaders and supervisors don't help REPLACE THEM WITH PEOPLE THAT WILL
That’s why you become a boss to do whatever you want with you company but until then. You already know haha
😍
I was a Sergeant in commercial nuclear security. Came up on a guy in a really crappy, isolated post, doing the head bob, about to fall asleep.
Relieved him of his weapon, told him get some fresh air, cup of coffee, hit the head, whatever, and I'd stand his post for the next 15 minutes or so. When he came back, he was right as rain.
I could have just written him up, but that's what being a good leader is, you take care of your people, and your people will take care of you.
@@jackstecker5796 I totally agree
Yeah, that is part of your job and if you don’t work, someone will replace you. Brenda is a problem that needs to be addressed immediately. She is a motivation killer.
I believe most factories have supervisors that just use their postions to slack. I have worked at Walmart for 8 years, and it happens there also. Very aggravated
Be a manger then
It's literally every job. Management does less physical labor and is more focused on organizational affairs, i.e. people managing. It's why you go to college, so you don't spend your life doing backbreaking work.
Id do the same. Why the faq would anyone care about some wageslaving position.
@@abeedhal6519
😅
I mean, you’re the one with nothing better to do than to comment to talk about yourself, sounds like you’re perfect Walmart material.
I worked at a franchised McDonalds where the employees were literally family. Our owner, his wife, and both their kids would find a spot to pitch in, whether it was doing fries, working counter, grill, or just backing us up. Their employees were all longtime (with the exception of the teens) employees. We got bonuses for Christmas, and my boss even loaned me $60 for groceries and gas. I paid him back with my next paycheck. RIP PaPa Ron💙
Well done to the young lady for speaking up about it. She did it in a very respectful way. Well done to the boss as well for just listening and observing.
People don't quit jobs, they quit boss's and management...
Amen to that. I deal with that at my current job every day. All management does is say ohh I don't know or look the opposite way.
That’s why Target can’t keep any people, they have ridiculous expectations with not enough employees. If one person calls off it’s all a shit show. When I come back after a day off that’s not my normal day off… they just leave it and I’m doing double the work the next day.
Zackly!!
Nope. We quit jobs. Not just because of management but because the wages and slave labour. When you work an entire month and still cannot afford the basics, then you realise the slave you have become. Modern slavery is rife in the entire world.
@@ragingreviews5186but who set those wages? Management
Lazy and entitled! Get paid and just sit!! Fire them. No second chance!
Brenda’s supervising the ashtray, she’s doing a very good job
I definitely stepped in to help the Front Desk Staff when I was a Supervisor at a Major Health Care Facility
.That is my responsibility as Supervisor..
I started working at large investment firm in 1989. One busy day at the stock market about 500 orders came through. My boss who hired me in the firm. Position was branch manager. I will say his name Larry Norton. A Harvard grad. He wore stylish suspenders. Anyway he rolled his sleeves up and came back in the trading room. He was entering orders like there was no tomorrow. Much respect for that man. Will never forget him or his work ethic.
❤ That! Stylish suspenders-a big plus🤗
I worked for a company that put on a fairly large event. Hundreds of people. One of the people who attended was our CEO who flew in on the corporate jet just for the event. End of the night all of us worker bees have had a long day between setup hosting and now teardown but we've got to get the event broken down and hauled out. At one point I think about how tired I am and I lean up against the wall for a minute. I look over and see our CEO. Instead of hopping on the jet and leaving he has a giant bundle of tablecloths over his shoulder and is headed for the kitchen . From what you described in your post I think you probably felt about as good about your boss right then as I did about mine when I saw that. Some people just inspire you to do better.
Sometimes manager actually earn their position on work ethic. Kudos to Larry
@@Julsdad Wish he would hunt Larry down. He and/or his family need to know how much you respect him. It would make his day, I promise.✌🏽😎
@@JimDean002, that's a beautiful statement. Thank you for that.
This is why you can’t have employees thinking they get to work less the further up they go. This happens at a lot of places.
Thats actually how everything is designed, the whole reason for moving up is delegating what needs to be done, meaning you arent paid to do labor anymore, but to think and manage.
Otherwise there is no point to any of it.
@@blacksabbathmatters open your own company you will see what it’s like working for free. Customers always want a deal employees want more money but will cost you a couple hundred dollars in a hour. Then try to play it off like they didn’t just make 5 simple mistakes that cost $60 a mistake.
@@cannednolan8194 if you open a business and expect to cut a profit immediately then you are helpless. 5 years before you see a dime as a business owner is a healthy goal. People like you think owning a business is buying a paycheck. Its not, its a retirement plan. And if its a restaurant, dont ever expect to make any money until you sell it. Kitchens are passion projects.
@@loganmyall660 I don’t think you have started your own business. If I’ve years with no income. Give me a break. If you don’t make money shut your business down. Cause it’s not a business. Most people don’t make money the first couple jobs. Because that money is reinvested into equipment for more jobs. That is how you make money. But like I said when you have people cost you hundreds in an hour and try to play it off like they didn’t. Killed any profit for that day. That’s when business sucks cause you still need that job done to get paid. But now your no longer making a profit. Most of the time you lose your profit because you try to give a deal which doesn’t allow for mistakes. But there will always be stuff you can’t see. 35% over cost of labour and materials is the average. This usually results in a 15-20 percent profit. See what it looks like when people don’t talk out their ass. I have also help with restaurant that started. Very low profit margined also if not steady they die out. Plus in our area we have one of the highest amounts at restaurant to people so loads of competition.
@@cannednolan8194 Plenty of business start out at a negative income
This is why my hubby is a well respected, liked supervisor; as he NEVER asks ANY of the workers to do anything that he has not and will not join in when needed. Sometimes even at his own expense, ie later doing his end of night paperwork.
This show was great. They need to bring it back
What was the name of that show?
I liked that show, too.
@@susanchoelzel8315 it’s called undercover boss
@@ngsark6626 Thank you so much ngsar6626 !!
The employee talking is really the supervisor that you want. She is teaching the "new guy" the ropes, understands the link between quality product and workplace satisfaction. She gets it.
Brenda needs to be fired!
Nah just demoted to operator
Yeah I don't really understand how they don't just boot those people immediately after the reveal.
I'd bet money 99% of them go back to their usual bullshit a week after the CEO leaves.
Maybe Brenda has some issues at home maybe some anxiety maybe a drug addiction maybe oh ya I DON’T CARE THIS IS YOUR JOB! GET IT DONE OR GET GONE AND IT NOT BECAUSE OF YOUR RACE ,AGE ,SEXUALLY , OR ANY OTHER WAY YOU IDENTIFY YOU JUST SUCK AT YOUR JOB!
And replace with who?
Replace them with somebody who's willing to get off their butt and work. Not sit around and drink a soda while everybody's busting their butts
I love 💕 Undercover Boss bad people get the boot and the good people get rewarded!! Thanks DABL Network for your awesome channel!!!❤❤❤❤
I truly understand how much you care. It's wonderful that you actually put the concern of your employee above other things.. Most bosses don't understand what's going on. Thank you for taking the time May god be with you and your family
My dad always told me that a good manager shouldn’t ever ask an employee to do something that they wouldn’t do themselves.
"do everything you ask of those you command" - General George Patton
Make this woman a supervisor.amd giver a raise. She is doing her job and has put in the time. Loyal worker!
She puts cheese on a burger as it slowly moves by. This is NOT who you want managing tasks or people. Lol.
Why do she could just become another do nothing filler position? Just pay her more and extinct management
@@seananderson5334Spoken like a true manager office worker? Always superior until it come to "physical work" and 30 minutes later feet hurting no comfy office chair
@@Johnketes54 I'm actually an attorney and was both enlisted and an officer in the Army. I know what it means to be the laborer as well as the person in charge, and I can't tell you how many times I witnessed complaining by those who don't grasp the purpose of someone in a leadership position. Their purpose is to steer the ship and look ahead--it's NOT shoveling coal into the furnace.
@@seananderson5334 right so doing nothing
I have noticed this at Krogers too. Also at Walmart. Hmm supervisors need to pitch in if they want respect from their coworkers and the public!
Definitely Walmart. Supervisors standing around doing nothing while cashiers are swamped.I don't even work at Walmart but see this all the time.
A good supervisor or manager always jumps in to help out. Always.
I've been a manager at 3 different companies, and I have never sat down and watched employees work while I slacked off. And I mean NEVER. if you're not constantly moving 24/7 and keeping up with those around you. You do not belong there and especially don't deserve to be called a supervisor.
I worked at a hotel for years for a guy like you, he knew every moving part of that place and nothing was "beneath him". He would wash dishes, pour beers, clean rooms, etc., whatever it took to get the job done, he was always ready and willing to put in that time. I still consider him to be one of the best people I know, even though I haven't worked there in a long time we keep in touch.
@Anthony Pincelli You play childrens games and watch Japanese cartoons. Your story and who you claim to be isn’t adding up.
You are a shrinking minority
@@007Hutchings your judgement of someone is ignorant. Adults do those same things.
@@007Hutchings I used to work in the toy industry and was a key holder and supervisor there. My job required me to be up to date on cartoons and games. Toy companies would even get our staff tickets to films based on their toys so we knew what the kids were asking for and the stories they wanted to recreate. You can’t judge someone’s work ethic just because they play games and stuff. You don’t know their story.
Brenda doesn't seem like a real supervisor. Brenda needs go.
agree. I hope she was fired
Hoping she was fired also. At least demote so she can remember how hard it is not to have a supervisor help.
This is what happens when there are mandatory hiring and advancement quotas
At the end of the show he brought both of them in his office at the same time and gave Brenda a little talking to and she didn't much like it! She was very defensive and you could tell by her demeanor she was not happy that she got called out.... That's how most managers/supervisors like her are! They think they're above doing "their" jobs!
Or demoted, but then with a lot of associates, you're going to deal with a bad ass attitude. The door gets closer.
I’ve had so many supervisors/managers who didn’t understand that it was their job to help pick up the slack. They literally thought a management job meant only doing paperwork & observing other peoples work.
Yes all managers should jump in when help is needed. That's when you know you have a great manager when they jump in and help out.
*jump in a lake fixed it for ya
2 years ago I was at a Kroger's in the city I live in. They were short handed employee's because of covid & the lines to check out were really long & only 1 register had a casheir. Well I saw two managers just talking to each other laughing & telling stories about family get togethers. I said don't you think at least one of you should be up there helping in the check out lanes since she is getting so over whelmed right now. Both replied that a casheir was not their job title. I said you are managers & your job is to make sure all other jobs get done properly. They told me I have never been a manager & managers should never do lower paying jobs. ( which I had for most of 18 years at a service place & always helped the people out I was managing to get caught up). I told them they were just two lazy to actually do work & should not be managers. Took over 1 hour to get checked out. If I was their boss they would be demoted to chashiers or let go.
I’ve heard some people say that managers don’t do anything, which is far from the truth in most non retail businesses. But if someone has only dealt with leadership similar to what you described, I understand why they think that
I worked in a similar industry once; I had a second job as a line cook. When I first started, the chef would do inventory once a week and place the order, then maybe do a few of the easiest prep items. Wouldn’t help on the line for more than a two top. When dinner service arrived, he’d say he had paperwork to do and then he’d be back to help us, then he’d sneak out the back door and go home. When the regional manager caught on, she had a talk with him and he resigned the next week. Lazy chef, great manager to nip that in the bud
Whenever the regional manager was there, she made it a point to know all of the employees by name and I frequently saw her either serving behind the bar, on the line or helping the dishwasher. All this while still taking care of her responsibilities within the company. It’s always great to see middle management not act like they’re above doing the dirty work; it shows that their position is not adversarial but rather a specific role within the same team
@Nicholas Selke fantastic story..thats how manager's should behave..nothing should be beneath them..lead by example..eg..they lead how they expect people to behave and be treated with respect.
Things that never happened.
Fired!!
A good manager always helps. Those managers would and should have gotten fired.
I always told my employees, "I will never ask you to do anything I have not done myself. Keep in mind, there is nothing in this job I have not done". They appreciated that!
I've worked in retail for many years and team work I can't stress enough just how important it is. I love staying busy. Two you make sure for up coming shift everything is ready, stocked for them. We all know customer service is very vital and number #1 👍😁
Absolutely! Managers/supervisors today feel they're above the work. As a manager/supervisor/team leader, I always tell my co-workers/team that if I ask you to do something, it's something I have/will do myself, if I can. In order to be respected and have a good team, you MUST be willing to jump in.
"She needs to have an understanding that there's gonna be times when she has to pitch in"...nah homie. She ain't wired that way. Fire her and promote that woman you were interviewing.
AN OLD SAYING USED TO BE THAT YOU NEVER GIVE CERTAIN INDIVIDUALS RESPONSIBLE POSITIONS BECAUSE IT GOES STRAIGHT TO THEIR HEADS. IT IS NOT ONLY FOR EMPLOYEES TO LEND THE EXTRA HELP BUT FOR THE OWNER TO RANDOMLY SHOW UP AT THEIR PLACE OF BUSINESS AND PAY ATTENTION TO THE ENVIRONMENT.
😂 the lady knew it was time to call out her supervisor
totally agree! either they have it or they dont! its her personality and can not be changed, those type think they are always right and are not willing to do it any diff.
Bad employees stay because they don't care, and good employees leave because they care...
Gv this girl the supervisory position!!! Big pay raise.
“Hire the best and fire the rest“, words to manage by, words to live by.
You can’t be a seasoned manager if you think that.
You should not need a staff of the best to run things you need skeleton crew of A1 people rest are functional to good.
As for firing you should mentally classify everyone you are responsible for as A, B or C.
A’s need little supervision or guidance. Just explain what you need and feel comfortable that they will come thru AGAIN.
B’s are competent but will go off the rails if left to themselves for to long.
C’s are the trash and need lots of supervision to get barely adequate work out of them. You fire them when you can’t take them anymore or you are sure that the replacement is unlikely to be as bad or worse.
Remember there is lots of C-grade people looking for work. Twice as many as A and B combined.
A’s are damn hard to find and you just never know if a applicant is a A or B.
@@petergould9174unfortunately most managers think A = kissing ass and C = standing up for yourself and there are no Bs.
Insanely wrong mindset.
I worked as a manager on duty at a retail store. I worked whatever dept needed me. From cashier, assisting customers, packing orders, unloading the truck, stocking and merchandising. I learned that from watching good managers. And I was even able to get the associates that didn't do alot to work on projects with no problem. Good supervisors will always lead to good production and morale! ❤
Anyone that wants their business to be successful, takes care of their staff. Loved a boss that isn't afraid to jump in and help. Publix supermarket for example.
(Paraphrased) "Supervisors pitching in to help out." 😂🤣😂🤣😂🤣😂🤣😂🤣
When I worked heating service, I would always jump on the dirtiest jobs and get them done. My boss once asked me why I didn't send the new guys under the building to run pex for heating loops. I told him that I would be at some time, but in the meantime, I didn't want them thinking that any of the jobs were below me and that I didn't want to do the dirty work I gave them to do later. I never had problems with most of them.
That's how you show and get respect al there in one go. Love From Scotland xxxx 🏴
Lots of workplaces have slacker managers 😂...there for the easy bucks.
All managers make easy money for nothing, while others do the work.
It's every place. And they aren't easy bucks. All supervisory roles have to deal with mind labor and politics over menial physical labor. It's just easy to see them as slackers when you're busting your ass and wearing yourself out.
@Jedian mind labour?. Its not hard to think ..although most manager's struggle with that..and they certainly struggle to look after people..politics come with management
@Jedian ps alot of managers couldn't manage themselves let alone other people 🙄 🤣🤣
@@paul8161 working with your head and worrying about your reputation and standings with others for 8-12 hours a day has its own struggles. If you haven't worked in management, I wouldn't expect you to understand. Grunt work and office work are both tiring.
It wasn't until I was 60 that I finally had a boss who was honest, patient, and worked as hard or harder than I did. Most jobs suck because of the people you have to work with and for.
Brenda’s hair covering was excellent. Although she would never need it. 🤣
My department manager is definitely a hard worker. Not always the most organized person, but she will bust her butt to get things done, and I respect her for that.
As someone who worked my way up from a lowly position to a supervisor and eventually manager. A fellow supervisor and a mentor gave me a priceless piece of advice. We had to wear badges on our uniform, on the back of the badge he taped a simple message. "Caution this badge may go to your head and cause you to be an a-hole." That message stuck with me to this day and any time I've supervised or managed people, I've always been one to lead by example. Never have people do something I wouldn't do myself and coach honestly and praise often. I've been lucky to have a career and lead lots of people.
When my grandfather was still working, he owned his own business. I saw him doing everything from greeting customers, selling appliances,and managerial duties to going down to the basement to see if he had a spare part off of another appliance for a customer whincouldnt afford a new part. He did service calls when his staff was overwhelmed, helped with deliveries if needed... All of it. I've even seen him clean the showroom windows. I always looked at his example of how to be a good employee and a good manager. It hasn't failed me yet.
She didn't just say the supervisor was not helpful, she also said the quality of the product was also worse.
Hopefully he listens to THAT too.
See, when I was a manager, I didn't ask anyone to do something that I wouldn't do. They also never did my job. A good manager helps and leads the team. Provides support and listens to their employees.
you sound exactly like a Non-Commissioned Officer in the Army, because that’s exactly how they are, and i should know because i was one, and i never asked my soldiers to do anything that i wouldn’t do first
I managed a gas station 🤣
Ah yes. There's a tv crew filming everything. Best time to choose to slack off 😂
Brenda realized she will never be held responsible for the day and took advantage. It all starts from somewhere
A supervisor is just another worker with additional responsibilities and pay!
She doesn’t need a “better understanding” she need to be demoted.
No lazy bum needs firing
If you sit down for two seconds cuz your feet hurt you're "lazy" but the supervisor can stand around and gossip all day
For my job its sit in the office all day. Then get mad about anyone else sitting for a minute. I never have but they got some nerve trying to get ppl to taddle on those who do o.O
My father never sat at his desk at his Chocolate Manufacturing Company… he always went to where the Ladies(always hired older women 40’s-60’s) to pack the Novelty Chocolates in their Seasonal Boxes. He loved getting to know each employee personally; the women loved him. All take good care; be kind.:)🙏🕊
Supervisors like that have to be let go. You need someone to step up to the plate and hit that home run for the team. Promote the good workers that not only do a supervisors job, but also help out when it’s needed. I’ve walked away from jobs that do not have good management. They lost a good employee and it was their loss. Life’s to short~~~ find your joy!🙌🏻✨🙌🏻
Managers need to be told they are a working supervisor. There should be a checks and balance with visual inspections of management. Not just the first line employee.
Then give the employee who bust thier ass the supervisors spot and put Brenda back on the line for humility.
Im glad she called out the ppl.. i noticed the younger ones in my field they call corporate on the monsters we were trained to just accept it. Im thankful to those who call them out.
I worked in a care home for 9 years, the last so-called manager and team leaders we had were so lazy that when we carer's were rushed off our feet, they wouldn't pitch in, and instead cancelled the one break time we had, 8 hours and no break.
So glad the owners really look and see what is going on. God bless all our hard workers. Thank you all for your services.
Brenda seems to think her job is one big coke break! Just because u reach “management” status doesn’t mean u get to do nothing! The best manager is one that actually leads by example.
that also applies to Non-Commissioned Officers in the Military, because all great nco’s are the ones who will take the initiative and get their hands dirty with their subordinates and earn their respect by doing the same thing
Never ask an employee to do something you won’t do yourself as a manager! Period!!
Leadership 101. I will never ask anyone working for me to do anything I wouldn’t do.
Brenda is not going to jump in. She is busy in another break
Supervisors should be able to do the job they are overseeing, better than the workers and jump in when it's needed
better is arguebel for me. atleast as good is the bare minumum for me
A quote I had heard not too long ago, Nothing is worse than a helpless leader
Yes there is: A hapless one!
I worked with numerous people like they show and I frequently would jump in and get things back on track. After I retired many of the folks I worked with I said since I left a lot of stuff wasn't getting done on time or done incorrectly. Gee sure don't miss that anymore
Brenda needs the unemployment line ASAP! She’s teaching kids working there how to pass the buck! Like being lazy is ok! Plus she’s not making minimum wage!!
As a supervisor who jumps in head first to get things done I approve this message
Anytime I was in a supervisor/manager position, I did everything. I always felt like, not only is it my responsibility to help when needed, but also to set an example
......sounds like our Country!! God bless the USA 🇺🇸
I worked for a department years ago and everyone was jealous of my departments comradiere. With any and all big projects on deadline everyone, and that included managers, helped. We all got along. We were friends. Bosses went to lunch with us, or vice versa. Good times.
I do not believe that higher-ups, no matter their position are oblivious to what's going wrong. This, "I didn't realize it was so bad" is BS. They know and they don't care.
Brenda has had long enough to prove herself! Fire her....there are people who don't slack !!!! It's team work!!!
Fire that supervisor immediately.
No job to small , nor to big, TEAM WORK on any job will get in done!! Don't have customers, the rush is over, nothing to do? CLEAN,........DON'T LEAN !!
(on walls ,counters) GOOD JOB DUDE, ALL BOSSES NEED TO DO THIS!!!
I worked in a factory for a summer, 10 or 12 different lines. Speed was of the essence, we never had enough people, it went so fast and would get so messed up, and overwhelming we'd have to stop the line constantly. Out would come a supervisor yelling 'why did you stop?' nobody could say anything she just kept freaking out! They all did this, knowing we were short staffed, 3 supervisors just wondering around, talking, laughing and inevitability yelling. It was the most demoralizing, anxiety driven place that I've ever worked, to this day! There were Women that always blamed everything on someone else, and there were favorites with the supervisors who had it a lot easier.There were some lovely Women that had worked there for decades, and would until retirement. They were miserable beyond comprehension, they worked so hard every day with no air conditioning and it was backbreaking. You couldn't go to Human Resources, it was a one Woman office and she treated the workers like pathetic children, she was such a BITCH! All at minimum wage.
Can so relate to your comments 😢
HR is there to support the company, not its employees .
@S C EXACTLY! My sister was an H.R. manager for many years. They are there for the company's management of employees. Occasionally they do help workers too.
@@SC-gp7ktIt's actually a waste of space, Personel was marginally better, My interview was with the "base manager" and his secretary took notes and gave instructions on hour's and teabreaks and 3 different cafe's i could use with discount in uniform at a airport and uniform fitting and collection, Want a rise? Base manager or secretary for office hour's or appointment, All jobs after the airport was "puppet managers" someone pulling their strings and no decision making
That sounds like a prison
The entire problem with middle management in America almost in a nutshell
Not just America but Australia as well. Supervisors and managers have a lot to answer for. It's seems the wrong peole always get those jobs.
Personally, Ive found that more the case with higher mgmnt. When Ive bn in middle mgmnt, I still had my previous workload , plus upper mngmnts duties while they played golf, for $1-$2 hr.
Managers shouldn’t exist they contribute nothing idk why we prop up this fassad
The cross-armed manager yelling for employees to pick up the pace does nothing to help their business. I noticed this over 40 years ago, and knew that Joe had it wrong. When I became head of my own department, he was mystified at the loyalty, effort and productivity my workers demonstrated.
The company I work for, you got supervisors, managers, and other higher ups that will come in and help you out if you need it!!!! They’re actually very good about that
I wish more CEO's would step up and see what is really going on. They could find out why there business is failing.
If they are checking out things on site who is going to sit up in the ivory tower and make up ridiculous corporate policies with no real knowledge of how the business runs at the ground level?
He probably already knew that and probably is the cause since he took over 6 years ago but decisions are left to office workers who are interested in self preservation and promotion but comes to the shop floor for "answers" and talks gobbledygook address her concerns? Just gloss probably clueless
My biggest beef has always been managers who don't lead by example. Getting paid more money to push other people hard so they can take credit when things go well. And ripping their subordinates a new one when things don't.😠😡
Brenda . . . YOU'RE FIRED !💀
Theres always people willing to go the extra mile while some stand around. That attitude of I'm the supervisor I don't need to help sets the attitude of those working hard. I used to work for a company just like that. All but one of the bosses would stand around telling jokes / laughing while we broke our backs. I never expected anyone to do anything I wouldn't do. Lead by example.
this happens a lot especially in a retail setting. they want the management to supervise and not pitch in. that cause a high turnover because people don't feel respected or valued. when you have happy employees it makes everything in the work environment run smoother.
For some place you get in TROUBLE as manager if you jump in and help. They keep saying Delegate and when you say to your bosses your not getting the hours to actually have people to delegate they just keep blaming the manager. Not in ref to this company but it does happen more then most think.
It’s always a laugh when CEOs realize their employees actually matter.
Ya Think❤
"actually"
That should be Management 101, that the managers help out when needed. Bad nanager!
Thank you Sir. Amen
You should look at how government leads, supervisors, managers and all. No difference.
Well that's the boss's problem, after all he really should know who his employees are - - and if he says he left it to HR, well they need sacked too for incompetence.
Sack her, and sack whoever hired her
That's the issue with large corporations, once you too big you don't see all of the moving parts anymore
I hope they bring that show back on TV
This is happening everywhere. That's why companies are always looking for employees. Until the owners listen to their employees, the quality of the product will suffer. Managers are just buffers, so the owners don't have to listen to whats really going on.