ฝัง
- เผยแพร่เมื่อ 24 ม.ค. 2023
- I hear you asking why am I getting rid of the GT as it is only 7 months old. Well watch all 3 parts of this GT update series to find out why.
Still Broken ? - Update 1 - • Still Broken? KTM GT 2...
End of the Road? - Update 2 - • End of the Road? KTM G...
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Hey! We are Matt and Zoe - a couple who love riding motorcycles and make content of us doing so.
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Do the horror stories of KTM put you off buying one?
Yes. I'm thinking I would love riding the Super Duke or Super Adventure. Don't fancy one out of warranty
yes pretty much
wish i knew, bought one with the warranty just expired and it has been a disaster. Never ever KTM again it's garbage.
Reliability is my number one factor in choosing a bike. Just Japanese and Triumph so far, very happy with them.
I’d have to agree with you there. Most reliable for me would be any Japanese bike.
agree. Been riding Japanese bikes all my life recently hopped on the Triumph. I can say they are very very close to Japanese reliability
@@donkeizluv I remember some German magazine had their 2019 street triple drop an exhaust valve and blow up... twice. I hope they've gotten better.
I had a triumph STR with an oil leak. Thankfully the warranty got me a rebuilt engine. But missed a lot of riding days.
Pick a Japanese bike carefully, because you will have it for a long time they say :)
I went to a local KTM dealer 2 weeks ago, money in hand, expecting to negotiate a new 890, they kept me waiting for an hour because the salesman was "taking lunch" (taking lunch at 3 pm).
As I told them that I had to go back to work they answered "wait, he is upstairs, he will come down any minute"; The guy was taking a 60 minute break INSIDE the premises while a customer was waiting, cash in hand, to buy a bike.
All that came to mind at this point was "If that´s how they handle a customer who hasn´t bought the bike yet, then what will happen after you are forced to go there for maintenance or repairs"?
I´m picking my new F750GS next week.
The experience of buying a new bike starts from the minute you walk in that door, as you’ve shown here, they lost a sale before you’d even spoken to anyone. I’ve had dealers that are reluctant to give you a test ride and when they do the bike has no fuel in it, they tell you to bring it back with fuel in, and give you a 30 minute test ride. It doesn’t leave you feeling like dropping your hard earned cash in to their pockets. Enjoy the F750GS and ride safe :)
@@DSR1YT You are right, they where acting like they where making me a favor, as if I had to pass the test in order to be accepted by their community.
Luckily for me, I´m not a "brand" guy, I don´t care about "communities" and I don´t purchase logos; I went for the BMW, that actually was my last option, because of a mixture of time/opportunity/package/price (go figure).
The Beemer salesman made me feel like a king, he even offered test drives on bikes I had not interest at all (a long range group trip on a R18) (maybe they wanted the bike to roll around town to be seen and their plan was to use me as a free pilot, but hey, it was a free joy ride on a R18).
They gave me a nice discount and the bike I wanted (one without many electronics, which to me are nothing but fail points).
yikes i can assure you i have felt same vibes from my dealer , after i got the bike from the dealer the tyre pressure he told me to inflate my tyres with in the nearby gas station was wrong by like 10 psi if it wasnt for the online manuel... i wouldve crashed with overinflated new tyres on a rainy day.
This is a dealer problem. My KTM dealer was the best!
crazy ktm personnel!
My 2017 and 2019 KTM SDGT bikes were the most unreliable vehicles I’ve ever owned. Many electrical gremlins. The most concerning was the 2019 bike shutting off with no warning on three occasions while riding at speed in traffic. Currently have 9 motorcycles in my garage, yet the KTM spent more time in the repair shop than all the other bikes combined. I’ll never buy another KTM.
you make my 2 bike garage look like nothing, a man after my own heart. If only my single garage could grow a few extra meters. But agreed, no more KTMs for me. Ride safe on your many motorcycles :)
I know someone with a ktm adv 1250 n no problems
I hate that for you. Thankfully, I haven’t had an issue out of my 3 KTM’s, except weeping from seals, that were easily corrected. Nothing as exciting as a KTM, but the wait on warranty parts is BS. I had a friend wait 6 months on a triple tree, when I can go online and have it delivered in 4-5 days.
I own KTM SuperDuke and never had any issues, works like a charm
I have a 2019 SD GT with no issues so far, except a battery that went kaput. That was more my fault for not having the bike on a battery tender for a long period of no use.
Sorry to hear you've had so many problems, it really takes the shine of what should be a wonderful experience. All the best and may you have better luck with your next bike.
Thanks for the comment Michael, I don’t disagree, buying a brand new bike is always exciting and that excitement can last for months as its a new toy. This terrible relationship has lasted 7 months and it will spoil the next few years with me staying away from owning a KTM. Ride safe.
Thank you!!!! It is so rare to find honest videos. So many TH-camrs are all about being fishing for sponsors and loving on all these products and manufacturers and dealers, all the while trying to attract more fast goodies.. If you get the gold you did it the slow way. The right way.. Thank you.
Thank so much for your comment - really appreciate it. It’s not the popular choice to be honest but we want to make content that is a true reflection. Freebies etc. would be great but not at the expense of plugging something like the GT that on a good day may be awesome but my lived experience is far off the mark. Thanks again!
New subscriber gained. Looking forward to seeing what you get next. Bad luck on the GT ☹️, I did a lot of miles on my 2020 model with zero issues.
Hi James - thanks for the comment and sub, much appreciated! I’m glad you managed to enjoy your GT, without the problems it would have been an awesome bike I’m sure. Gutted to not get away touring on it but I am not so sure I’d risk another KTM in the future. Ride safe!
I had a 2019 SDGT and experienced all the KTM over complicated electronic faults. Stuck at it for 18 months then it had to go, real shame as it’s a wonderful bike to ride. Now at the other end of the electronic spectrum, bought a 2020 Suzuki 1050 VStrom, brilliant bike. Ultra reliable and absolutely no problems. KTM (and a lot of other manufacturers) are creating solutions to problems we never had before the electronic revolution. ABS and traction control is all you need - NO more.
You mean you don’t need adaptive cruise control? Lean angle sensors? Im joking, i agree some tech is nice to have and yes it improves my experience on the bike, not all the tech that they have in these top tier bikes though.
Yeah but japanese bikes like the Vstrom is not the same thing at all, so boring to ride compared to the Super Duke. Go with the H2 SX if you want a fun sport tourer that is reliable.
I would fall asleep if I went from a Super Duke GT to a V-strom lol :P
Just watched your 3 vids about the issues you’ve had and as others have said, it’s such a shame KTM have let you down.
It’s part of the reason I’ll not be buying one. You hear how good they are to ride but if they’re in the dealership it means nothing. Fair play to the finance company.
Looking forward to seeing what you get to replace it.👍🏻
Thanks very much for watching, and thanks for commenting 👍it is such a shame because when they work, they're awesome but I've been pretty shocked at the KTM customer service.
Hopefully the finance company come through as I sat on what is hopefully my next bike today - just went a reliable bike 🤣 too much to ask for?
Ride safe 🤙
Ktm sucks
Your all nappies boys,it's cos they overheat from your poor speed and fluffing about with to much car Polish in the crying club.
@@Crust2013 haha I don’t want a machine that is so poorly engineered that it melts itself during use
@@Sinister_fartbox fc moto?
One more post on the GT and how well the finance company deal with the return will help anyone else faced with a similar problem. Thanks for your updates.
Hay Richard, yes this is definitely one video I will be making. Hopefully it can help someone else as I know there seem to be a lot of people going through this as well. Ride Safe.
Thanks for documenting all your issues so well. Although I’m a KTM fan I think it’s important people know it’s not all sunshine and rainbows. Now my 2017 GT did have some silly electrical issues with the MTC failures here and there when I took first delivery but instead of bringing it to the dealer I swapped out the god-awful stock battery for a higher-capacity Li-Ion battery and I’ve never had another problem. 10,000 happy miles, so far. Lots of other GT owners have seen the same and even with my ‘22 500 EXC-F a better battery cleared up all the hard starts it had with the stocker. KTM needs to up their battery game as strong as their bikes.
It isn't even a hard fix to sort out. Im glad my video can be of some use to you guys. They make great bikes, it's a shame they are so expensive and have a lack of customer care and after sales. They've got your money and that's all they are interested in. Ride Safe.
that is so correct. a lot of people end up having serious issues with MTC and suspension because of the weak battery. i was lucky enough to change it as soon as i felt the first sign of weakness when starting it in the morning and saw "MTC failure", "corner light failure" and "suspension failure". they are really sensitive to low voltage.
after i installed a lithium battery everything went away and never got any similar warning. 68k kms and not a single issue so far (2016 1290 super adventure white)
Ktm should b picking up on the battery solution and offering a swap or install on new bikes
@@drmengawyong Here is to hoping they will open their eyes soon.
What specific battery did you change the stock battery with?
Man sorry to hear, happy finance is getting you sorted. I have a '21 1250GS with 7,000 miles no issues yet, look forward to see your future considerations and what you end up on.
Don’t jinx it with the ‘Yet’, be grateful you’ve got so many trouble free miles from your GS. I too am looking forward to my next bike, be nice to have a bike ready for summer that actually works for a change.
That's a real shame, but totally understand. Hope you have better luck with your next bike!
Hay EnglishBikerDan, thanks for the comment, been following your channel for a while, hope things are better your end. Off to another dealer tomorrow to test ride some BMWs. Let’s see if one of them replace the GT. Ride Safe.
Good luck mate. I was going to get Ktm Gt but bought a ducati pikes peak instead, best decision ever. Hope you get sorted. 👍
Hopefully won't be long till it's sorted, great choice with the duc. Ride Safe.
Hi bud, thanks for making the video, it helps everyone. I've not owned a KTM, but from what I've seen I'm very unlikely to. Hopefully you'll get something else and put this down to a bad experience.
Sadly you aren't the first person to say this, KTM are doing themselves over by not making quality bikes with a reliable customer service and parts section. Plenty of other bikes out there for you to enjoy. Ride safe.
sorry to hear this mate. Lot of people our there with KTM's with no issue but this one definitely has a ghost. I can imagine the frustration. Happy new bike shopping!
That's it, there will be plenty of owners with no issues, just sucks that mine had to be the one with the issues, oh well. As you've said, everyone likes a new bike day.
Very sad to see and so sorry mate! I know another guy that’s struggling currently with a KTM and issues all the time. It’s done take it back get another one but this time a tiger 1200 you’ll have no issues there. Hope you get sorted 👍
I think the best part of buying a bike is going around testing all the new possibilities. Starting tomorrow at BMW.
@@DSR1YT Having ridden all versions of r1200/1250 gs since 2004, over 120k total miles not 1 issue, just think the service cost are far to expensive.
@@49googie clearly BMW do something right for you to have owned them that long. id rather pay a little more each year for a bike that works flawlessly and has a great dealer network than what ive had so far from KTM.
Sorry to hear that your KTM is not doing very well. I have always thought they are brilliant motorcycles - if they work. I ended up buying a new Africa Twin, done around 45k miles on it and guess what! The only issue I had was a fuse from 12v socket. This bike took me to Norway, Montenegro etc., to me reliability is number one.
Cheers from Bristol
Glad the Africa twin has done you well, definitely one of the best bikes I tested last year. Ride safe.
Damn... that sucks ⚽⚽
Thanks for your vids... hope your move on is as pain-free as possible!
(Reckon I'll stick with the Tracer 9GT)
Thanks for watching 👍really hopeful the bike will be taken by the finance company soon so I can get a bike that works!
@@DSR1YT I'm curious, what would that bike be?
@@teb8230 I went for the R1250GSA, so far im loving it and no issues, already better than the KTM :)
@@DSR1YT NICE! (My guess was close.. I was going with the S1000XR :D)
Happy Riding!
@@teb8230 you were close, and definitely not the only person to have said the XR
Such as shame as if they worked as they should, they are great bikes. Ended up not getting one myself as I had these concerns around KTMs. Good that the finance company will let you take it back, who knows what would have happened had you bought it cash. You never had any issues with that Tuono V4 Factory mate :) Ride safe
I was unfortunate that my dealer closed down otherwise it would have gone back a long time ago. No issues with the Tuono, don't tempt me to go back. That sure was an amazing bike. Ride Safe.
that's a big if tho, when the brand says KTM. A brilliant bike is worth nothing when it doesnt ride! I hope your next bike will be good for u.
My 2018 Tuono Factory waterpump leaked, $200 and an hour to install. Also the thermostat leaked $80 and 2 1/2 hour install. Also burns 8 ounces of oil every 700 miles. Goes from full on the dipstick to add on the dipstick in 700 miles. My 2016 ktm GT does not use any oil at all. No issues with my GT. Gotta say I love both bikes equally. Both amazing machines. GT is much more comfortable and I feel I can ride it just as fast. Don Hampstead, Md. USA
I loved my Tuono, i had no issues with it nor did i burn through any oil. Fast forward onto my GT and that’s another story :)
Sorry to hear about your issues over the last 7 months. I was looking at the Super Adventure S and the GT, But I am thinking I will look at other bikes (non KTM) instead.
On a side note, How are you liking the RPHA 70ST? it seems like it is decently quiet while on the road?
If you find a solid bike with no issues then you won't need to deal with KTMs customer service, but there will come a time when you need to and there lies the problems.
The helmet is really quiet compared to my other helmets, looks the part, nice and light. Sadly ive got issues with the clips holding the cheek pads in, only 1 out of 3 on both pads holds it in place. Really annoying for a helmet of this price point.
I nearly bought a 1290s Adventure last year but due to KTM reliabilty issue I opted for the Suzuki V Strom 1050 XT - Sure it doesn't have the Kudos of a KTM but it has all the speed and electronics you need for the road, its comfortable for touring, and most importantly the brand has bullet proof reliablity.
I understand from several of my freinds that they have the same electrical issues with BMW motorcycles - Too many sensors etc go go wrong
I hope you resolve this asap and look forward to seeing what you buy next.
Great choice. As you say, not as "cool" as the KTM but comfortable, quick enough, bullet-proof, nice noise, good on fuel and lots of helpful little touches. Ultimately, you buy a bike to take you places and have fun and worrying about it destroys the experience.
Hi Philip, sounds like you made the right choice in your V Storm, more videos coming soon on my search for the next bike. starting with BMW tomorrow, hopefully no electrical issues there like you've mentioned. Ride Safe.
It's a real off putting ride when all you are doing is looking down at the screen waiting for the warning light to come back on again. Time to put it in the back of my mind and move on to the next bike. Ride Safe.
@@DSR1YT Ill watch with interest as you choose your next bike.
@@philipfisher4244 Appreciate it Philip.
So gutted for you, as many have said, in terms of how they ride they really are fantastic bikes!
Out of interest, did they ever replace the battery? These (all manufacturers and even a lot of modern cars) are so sensitive to electrical spikes often a slightly dodgy battery can cause reoccurring EML.
B interesting to see where you turn next as this bike really is on its own in my opinion. I rode some BMW’s and just didn’t get on with them, and they have plenty of horror stories regarding electrics.
Fortunately my KTM has been good as gold!!
I agree with you, they are a great bike and engine when all is running properly. Will see how the BMWs fit with me tomorrow, never ridden a BMW yet, time will tell. Ride Safe.
absolutely gutted for you fella. you hit the nail on the head when you said they are too complicated for the dealers to fix. I have great relationship with my local ktm dealer in Sheffield. They can be honest with me. Especially as I'm a helicopter engineer and they are a flying bag of electrical faults. I feel their pain. My 2020 is great. behaved itself very well. It seems the TFT upgrade on the new models has caused massive unreliability. Going to keep mine at the end of the finance agreement.
Look forward to seeing what you pick?? My choice would be a 2013 pre Skyhook multistrada 1200 with Ohlins. There are some very nice one owner ones about.
It’s hard to always get across to viewers that just because a bike comes out of the centre still broken it isn’t always the mechanics faults. I wouldn’t know where to start looking at when it comes to these new bikes. Any slight miss alignment in their data parameters and it will throw a wobbly and spit its dummy out. I still can’t help wanting a bike with the creature comforts I’ve grown to love. Cruise control, heated grips, quick shifter, rider modes. All things that make a journey more enjoyable. If the next bike has a melt down but the dealer can sort it out and order the parts in a timely manner then I don’t mind, this is where KTM lets its self down massively. Time to move away from orange for a while until they sort their act out. Once I’ve sorted the GT out with the finance coy i will be releasing a video to showcase the new bike :). Stay tuned, and ride safe.
Looking forward to seeing what you get 👍
Thanks David, me too :).
My son had, I think, the same model as yours. The radiator starting leaking from a weld and it cost him c.£500 to replace. The dealer told him that they had seen many of these and that it was a fault in the manufacturing process but of course, KTM would not admit it and it was outside of the warranty (he bought it as used).
Such a shame that they recognise these faults yet won't do anything about it for their customers. Hope he has managed to get it fixed by now and ready for the next season.
I would recommend looking at the Suzuki GSX-S 1000 GT plus. Had mine since May and flog it on curvy backroads regularly with no issues. Panniers are great too.
How are they with a passenger? I was looking at one of those to replace my VFR.
Suzuki is another brand that I don't have very local to me so I haven't ridden any of their recent line up. Something to consider for the future.
@@DSR1YT Well I understand wanting local service. What else is near you?
@@weaselman24 My wife wont ride anything now that I dont have the Goldwing. A smaller stature woman could “tolerate” it. For a passenger, you would be better offer with a BMW S1000XR or Tracer 9 GT or something like that.
I just picked one up last year, absolute banging bike. No issues with it whatsoever.
Sorry to hear of your problems that would have been so frustrating! Hope your sorted now
Sorted after 6 months. Money in pocket and spent it all on a second hand bmw GSA. Best decision by far.
Sorry to learn of your problems. The worse part being they've done so little to solve the issue. Or replace the bike straight off. Glad it sorted out somehow. When I bought my 2019 1290SAS I was concerned. Came from a 1200GSA. It had its niggles and issues as well. Over two seasons I've done 55.000 kilometers with it. Only one issue, it emerged last year. Not the only one who've had this. Related to the starter clutch (intermittent whining sound when starting, occasionally).
Part was replaced under warranty fall 2022. Other than that, bike's been absolutely fantastic. On or offroad.
Glad you’ve had a relatively hassle free ownership. So many people are commenting on my videos saying they have similar issues with their KTMs and the dealers a like. When these bikes work, they are fantastic. Sadly they don’t work more times than they do. Ride Safe.
I think we all knew that warning ⚠ would flash up on the dash, on the ride back from the dealers………
I just sold my V Strom 1000 we’ve been all over Europe and the U.K. in all weathers, it may not have the speed of a KTM and it definitely wasn’t sexy but……..zero failures nothing went wrong or broke, just the usual service items. Purchased an ex demo for £7500, sold for £5750, home serviced (easy on a V Strom) bargain!
I’m tempted to buy another when the latest update arrives in May but fancy a change, KTM won’t be on my list of potentials but I’m looking forward to see what you settle on?
Don’t forget - update on how smooth the process went for returning the bike etc. good luck 👍.
Hi Andrew, I'll definitely keep you guys in the loop with this process, I'm clearly not the only person in this dilemma, hopefully my videos can help some people out. It won't be long till I get a replacement machine so stay tuned, thanks for being a sub to the channel. Ride Safe.
What put me of KTM was when I took an 890R demonstrator out and loved it so told the salesman I wanted one, he then said if you want the same spec as the bike you've ridden (quickshifter ,electronics package etc) it's going to cost you nearly another £900, as every other manufacturer was offering these things as standard I decided against the 890R and opted for a Street triple RS and couldn't be happier with it, KTM continually shoot themselves in the foot.
That’s a big thing some of the big brands do, their bikes aren’t cheap but they then add on all the goodies you want at a financial cost to the buyer. Making the bikes ridiculously expensive sometimes.
390 Duke owner here, I hear the pain in your voice. The higher end lemons seem to be much more catastrophic to brand reputation. As a learner bike I haven’t had much problems with my Duke but it has shut off once or twice during a hard down shift. I think if you had came in knowing that there is generally higher probability of failure, discussed with dealer and planned for part or unit replacement you may have just happy with a replacement. I am looking at the 890 Adventure as an upgrade and your video helps with the decision. I had a Cannondale bike for many years and didn’t know how good of a bike it was until I went with a new brand.
I wouldn't have minded so much if after a few trips to the service centre KTM had just swopped the bikes for me, but they've never hinted to such a thing. So time to throw the old girl back at them and move on.
Thanks for the video, Bro. I was looking at the Super Adventure but Im going to the GSA afet this. Thanks for saving me a lot of heartache.
Glad I could help - honesty is the best policy. Ride safe 🤙
Thanks for opening our eyes and ears. KTM's intransigence and indifference to the bikes issues is not unknown to a growing number of riders (occasional walkers !). In Australia an item must be "fit for purpose" or you are entitled to a brand new bike or a total refund, even outside the stated manufacturer's warranty period. I once saw a bit of humour, an add for KTM offering a free dog with each bike, "because no-one should have to walk home alone". Maybe they should get real with this offer.
Haha that’s great advertisement for the brand. They just can’t back up their price tags with these sub par bikes and after sales care.
I'm gutted for you mate! It's for exactly the reasons you've stated that I am going to sell my '21 SAS this year. In all honesty I haven't had any problems with it other than the odd fault that goes away when you do a reset. But the feeling that if I did have a serious issue KTM wouldn't sort it out gives me a very uneasy feeling especially as I have a couple of european trips lined up for the summer. I am going to go back to Ducati or BMW I think. I've realised that the support I receive (or don't receive) from my manufacturer or dealer is as important to me as the riding dynamics of the bike itself. The bike is brilliant, the support for it is really, really poor. (Unless you live near to a handful of good KTM dealers) It feels like owning an MV again! No surprise MV are going to be piggybacking KTM dealerships in the future eh?!!
Exactly that, it's not only about the bike and if it has faults, it's also down to the dealer network, their service capabilities and the support from KTM parts. They lack in most of these areas, seems KTM are only really interested in their off-road and proper adventure line ups, and not worrying too much about the road going bikes. a real shame, but hay, we live and learn and buy new bikes :). Ride Safe.
@@DSR1YT Every cloud has a silver lining! New bike time eh? 😂 I'm considering a DesertX a Multistrada V2 or a BMW XR personally!
@@failsafebiker Don't look a gift horse in the mouth :). Love a new bike day haha. I am booked in for testing the XR and the GSA tomorrow, let's see if either of these will replace the GT. Ride Safe.
@@DSR1YT Make sure you do a video on both then please! Interested to how you get on with the 4cyl. XR. I have always preferred V Twins so moving to a 4cyl gives me the fear!
KTM UK are a disgrace, they lie and lie and lie.
First time I’ve seen your channel. Thanks for posting this. I was planning to pull the trigger on a 2023 KTM Adventure S, but with what I’ve read about the problems people have with KTMs and now seeing your video, no thank you. I have a 1986 BMW R800 motorcycle, a 1999 Harley Sportster 1200 Custom and a 2001 Harley Electraglide, all of which have carbs and non of which have any tech. Tech is great when it works and a PITA when it doesn’t. And expensive to fix. I have tech on mine and my wife’s car and I hate it. My old bikes never give me any trouble and I’ve had them for over 20 years. Maybe I won’t buy a new Adventure bike. I don’t need that kind of grief. Good luck. Don’t rule out older bikes. You can work on them yourself and they don’t cost an arm and a leg. Maybe I’ll find a BMW 1000cc GS bike from the 1990s. I can work on them and no tech. Did I say I hate tech? Keep the shiny side up.😎
Hi Bill, the TH-cam gods have looked down on both of us then, you’ve found a solid reason not to buy a tech filled bike and hopefully I’ve found another subscriber :). I also have a Harley Fatbob 2018 and that has very little tech, and like you’ve said, i turn it over and it starts first time with no issues so far. Ride safe Bill.
I live in Wyoming USA, but my Dad was a Bristolian. He was a WW2 vet and moved to the USA after he was discharged from the Royal Army. But, I’ve been to Fowler’s. My Dad bought an Ariel and a Matchless motorcycle from them in the 1940s. Nice folks. Cheers.😎👍
Such a same, I’ve owned 10 ktms over 15 years, never really had any issues with any of them, currently got 1290 Adventure new model, I’ve done 10k with no problems. Good luck to you 👍😁
You are one of the lucky ones Thomas, I wouldn't look at selling your SAS anytime soon.
I'm interested in how everything goes with returning it. Hopefully smoothly.
Fingers crossed. I will keep everyone update as and when things progress.
Good that somebody like you, report the reality.
Journalists just tell us the best about KTM and never ever talk about reliability, which is at least most important and listening to owners, there are a lot who suffer with KTM's.
I clocked 75.000 miles on my V-Strom without any single issue.
Whatsoever you choose, I wish you all the best, this time.
Thanks for the comment, and I agree with you, it never seems that the journalists get a dud bike for their long term test reviews. Lucky I'm here with my broken GT to talk about it then :)
@@DSR1YT MCN had a lemon of a superduke R for their long term review so it does happen sometimes
Congratulations 👍🏽 on giving it back now. I never thought about KTM, coming from Hondas ATs RD04 and 07, test drove a 950 but motor was far to sporty, now I am as yourself probably on the long stroke AT. You will see, there is the torque like in a landcruiser, thats what we need off road, not the rpms
Indeed it is. Hopefully it wont be a painful process in handing it back.
Have also a '22 GT. Had also problem getting the luggage. But this was just a logistics issue because of the pandemic. They had workforce issues in the warehouses. Currently have like 6k kms on the bike. Otherwise it has been trouble free but there is some annoying thing where in cold weather the engine cuts out sometimes on low RPMs when the engine is cold. Hope it stays that way because I really like the bike.
Hay Riho, I too had the engine cut out multiple times on me, made me feel like a newbie rider all over again like I kept stalling it at traffic lights. Not what we expect with the amount these bikes cost. Ride Safe.
Posted widely about our 2019 Gen 2 GT in FB ktm groups warning folk, why did you 🤢
in a year of ~19,000 miles: multiple MTC fails, limp modes, power up button fails, fuel cap fails, tft fail, rear shock fail, rear hub collapse, front caliper seizure, pannier fails. Forever disconnecting the battery and discharging the ECU. Dumped at great expense. The Gen 2 SA-S was little better and the Gen 2 SD-R was just behind. For anyone who rides the miles all seasons they are trash.
Only a great dealer, Craigs, kept me sane, always had a courtesy bike.
2x Gen 1 SD-R were excellent as was the Gen 3 SD-R.
It seems such a hit and miss from KTM for what will work and what won't. such a shame, it seems like they don't really care about it too much though.
Ahh man, this is the first video I have seen of yours. I feel for you, I can't imagine the disappointment you have had to go through with this. I can't wait to see what bike you go for next, I wouldn't be surprised if it was a Honda after this fiasco with them being renowned for their reliability etc. Regardless, I'm going to sub to find out where the story goes next. I'll keep everything crossed that your next ride is a peach 🤞!
Hi Glen, thanks for the comment and the sub - really appreciate it! My fingers are crossed too. On the plus side, I really do like a new bike day ha ha ! Thanks again and ride safe.
What a nightmare. I agree with all the comments left on this. I feel your pain and that's why I got the GSA.
Good luck with your search mate.
Thanks Matt. Subscribe to see what follows the KTM. Ride Safe.
@DSR. I already have mate!!
@@matttownsend1652 appreciate the support.
@@DSR1YT pleasure !!
Just got rid of my 21 Superduke R after 18 months. Leaky radiator, bike went into the dealership, took KTM 8 weeks to try to wriggle out of the warranty claim and say it had never been serviced. Obviously mentioned the log on the dash and their system, but they wanted physical proof of a receipt before they'd accept the claim. Then it took them another month to fix it.
That was enough for me to not want to deal with them again or keep the bike outside of warranty.
God bless warranty sometimes. Their customer service sucks, they just want our money and not to see us after that.
As a KTM owner these videos are very important. Unfortunately quite anxiety provoking seeing that I’ve had not a problem in the last two years of ownership, but it feels like I’m riding a ticking time bomb! Keep thinking I should trade it very soon.
I say u got good one .u think after 2 years .why should play up know
It seems the newer models have more issues, hopefully where you've had yours a few years there won't be any big problems that arise. Keep enjoying those miles.
Ride safe
Thanks so much for the ongoing feedback. It’s changed my opinion of KTM being an aspirational brand to one that I will completely avoid. KTM take note as I don’t think I’m alone.
Good luck for the future and I look forward to the update with your new bike 👍🏻
Thank you for the comment, hopefully it won't be too long before I can do an update video on handing the bike back and going to collect the next one. its all down to the finance company and how long they take. Ride Safe
Yup, I been watching lots of videos on this bike and it seemed amazing but after 7 months of problem they should've just switch your bike. Can't imagine how frustration it was to not be able to enjoy a great bike (in paper). Excited to see which one u choose next and hopefully with don't see an engine light for a while 🤣🤣
Ha ha thank you. Yes fingers crossed. Test riding a couple of potentials tomorrow so I’ll let you know!
Yes fuck ktm
@D.S.R what's the message that pops up? 'MTC Failure'? if so, it's gonna be the cables that attached to the exhaust flapper just before the silencer (the 'ZZSH-ZZSH' noise that happens on start up.) i had loads of problems with that, the bike would go into limp home mode (no quickshifter, limited revs etc)
The cables go slack in hot weather (or otherwise dont pull the sensor enough on startup) and fault (petrol stop etc).
i removed the whole piece down to the silencer and used the healtech dongle to fix the error.
No problems since (touch wood)
Potentially this is the fault, im done with trying to allow KTM to fix it.
@D.S.R. i think its worth another week to get a £30 dongle and attach if you want to keep the bike... easy to do with minimal faff.
They are deepening their partnership with CFMOTO. Their reliability will only get worse.
It’s not looking good for sure!
Time to switch it up and move away from orange then.
Got rid of my GT last year. I felt that the quality just wasnt there. Got myself a BMW XR for this year. Hoping for some good riding this summer. Well. GL on your next machine
It's a shame but a recurring theme amongst the viewers, enjoy the XR, ive released my review video on the XR, I would appreciate your thoughts on how I found the bike. Ride safe.
Thanks for posting this. I have been looking at different bikes that might be good candidates for touring and this WAS on my list; but, after listening to your tribulations spanning more than half a year, I would be wise to look elsewhere. Kind of a shame as the platform (on paper at least) looks to be pretty amazing.
That’s the same reason why i got this bike in the first place, on paper it is an ideal bike for me. Just a shame that I got the dud of the pack and KTMs inability to fix the issue. Pick wisely my friend :)
Fantastic bike to ride but all the troubles was just too much. Check out a GSA they are not without their problems but BMW always look after you and I have had 8 x GSs without any major issues.
That is good to hear thanks 👍
KTM-keeps taking money!
KTM = Kost too much :)
That’s a shame mate love that bike , don’t know what the fk KTM are playing at or how they get away with this shit it’s a disgrace, I’ve got a 390 adventure which I love but the dash is misting up been waiting over a year to get it changed 🤦♂️but it’s the dealership and their after sales service, Portman in Glasgow absolute bunch of arse holes, would never buy any KTM EVER although I love the wee bike only cost £5k but still my hard earned money
My partner had the 390 duke and that used to mist up as well. I wouldn’t expect it on the bike that cost 5k or 20k, we pay for something to work and that’s all we require from our bikes.
@@DSR1YT yeh seems to be a problem on smaller ones, I definitely agree it’s a disgrace, I was looking at the GT but the reliability terrified me, I knew a KTM mechanic and he told me not to touch them, they had to scrap 6k full engines out of them, he told be to stick with the Yamaha Tenere 700 which I decided to buy today, brilliant bike
Wow, And I was going to get an 890 Adventure , I'm glad I went with a 2023 Triumph 900 GT Pro. I just subscribed, looking forward to see what you get next. , Good luck from New Jersey-USA
Thanks for the sub Eli, always appreciate new members around here, were a small growing channel so every little helps. You made a wise choice with your Triumph. Hopefully I will be able to get out this year on the triumph range so keep an eye for that. Ride safe on your new steed.
That's a real shame because the bikes are brilliant, assuming they work as intended (I never had a problem with my Gen 2 SDR). I hope you're able to fully enjoy your next bike.
I wouldnt have bought one if I didn’t agree with you, they look the part and when working can keep you smiling all throughout the ride. That is when they are working :)
Sorry to hear of your troubles. What you have put up with is absurd and actually you should place a % of blame on the dealership. I say that because if the service was done then a technician should have rode it to make sure the dash did not fail again. Would save so much time for you. Now that said I still ride my 2017 SDGT and it has been faultless. I have almost 45K miles and have only spent money on wear items. My friend has a 2020 version with 9K miles and also zero issues. Closing, I am happy for you that your insurance will cover you and get you back onto another bike. Ride safe!
I would if the dealer hadn’t shut down haha, I’m just glad i got my money back and moved away from orange. I’ve no doubt id still have the bike and be loving it if I didn’t have any issues or faults, sadly that isn’t the case though. Oh well, we live and learn aye :P Ride safe mate.
I have a 22 Superduke Evo and it has been in the dealership now for 2 1/2 months waiting on KTM. The throttle under acceleration cuts out and starts to stutter intermittently. Hopefully KTM does the right thing and fixes the bike, the technician told me it happened to him as well while testing it, and it scared the hell out of him as well. He said he almost wrecked it. I understand your pain, my friend.
Im sorry to hear that mate, hopefully you've got your dealer onside if you do decide to hand it back in. Ride Safe.
Its the flywheel... had the same on mine bike had to go to ktm uk to be fixed
Bought my 2019 KTM Duke 390 (much simpler bike). Had the stator go at around 5k miles. Ever since then, I've been relatively trouble free. 14k miles and counting. I did have small niggles with it, the screen sometimes decides to just turn off until I give it a nice punch and it collects condensation too which isn't a big deal for me since I live in a pretty dry climate. Even though my problems haven't been that serious, I don't think I'll be buying another KTM as it's my one and only form of transportation.
My partner also had a 390 duke and that screen would mist up all the time, i had a new 690 smc and that had weird discolouration on the swing arm from the dealer polishing it and it eating and corroding away at the paint / metal on it. So far 3 KTMs and all with some form of an issue. Won’t make that mistake again for a while.
I had a similar experience here in the Philippines with a brand new KTM390 Adventure. Problem here is there's no way of throwing it back. Due to a disreputable dealer non of the four services (in 10 months) were registered, so no warranty cover. Before you ask, the dealer can set their own service schedule, I was told so they have an opportunity to make money. KTM build quality was terrible. I had shown interest in a 1290 Super duke R and was reassured by KTM as it is manufactured in Austria quality is not a problem. Ive just priced a 1290 Evo from Manila. 2.3Million Pesos making it almost £36k? A Kawasaki ZH2 is 920K Pesos £14,153.00 I couldn't enjoy the 390 awaiting the next problem. My head has to overrule my heart. Parts if needed from Japan take weeks, parts from KTM I've been told can take a year. The dealer said he advises customers to order from the UK and fly parts out at their own cost. Oh as an aside I've just replaced the rear tyre on my Benelli. There is not one single place in the whole of Cebu that balances the wheels for motorcycles. It appears KTM Quality is also back in the 1970's just as this place. I feel your pain watching this.
Im feel for your Cliff, the ZH2 is a great bike, ive got a first ride video on the 22' if you are interested. Stay clear of KTM as it took my dealer a month to get a throttle body for the bike.
See im in a position to buy outright, im 27,
Want to go touring next month.
Do i buy a 1290 SAS 21 8k miles for 11k.
Or buy a used 1200GSA TE 16/17 for around 9k and use the addional 2k as a deposit on a 1290R for a weekend toy?
Love to hear your view on my dilemma.
That’s a real hard dilemma you have there 😀.
Obviously it’s cheaper just to run 1 bike. But if that doesn’t come in to it. Then I’d get the two bike option. Get each bike to fit your desired outcome perfectly. Rather than have 1 bike and try and make it do all, sometimes you’ll find the single bike will be ‘good’ in all aspects but not great.
I’ve not tested the 1200 GSA but I’ve ridden both the GS and GSA (also I bought a 2019 GSA after the GT saga.) and it’s a great bike. But I would get a “Sunday” bike if I could afford it as well.
Hope that helps. Let me know what you decide on.
I’ve reviewed GS/GSA/1290SAS/SDR if you want to see my thoughts on them 😁.
Under 4K miles my display reboot twice whilst I was riding down the motorway, cruise disengaged without warning (electronics cut out 100%). I mentioned it to the KTM dealer, they literally shrugged their shoulders- so they either didn't care or didn't know how to fix it. Zero problems for the last 9K miles (in all weathers), so whatever the problem was has gone- is there such a thing as running-in electronics? This is the problem with KTM, when they are good they are reliable, but when they are bad they are a nightmare to diagnose. Sounds like you got the Friday afternoon special from Austria. You have my sympathies. Parts problem was there 18 months ago when I picked up my 1290SAS, couldn't get anything without backorder and a long wait, so not surprised.
You would like to think there wasn’t a ‘ bedding in’ period for the electronics. They should all work 100% of the time from the very start. What’s the point of warranty if they can’t actually fix the issues at hand. Might as well scrap warranty and do a clause were they exchange the bike if there is any issues. Gives them time to fix the issue on their time and money and not ours.
@@DSR1YT I can state with confidence that the new bikes are very sensitive to their battery condition, they need a well charged battery at all times.
Thank you,got the message! Much appreciated.
You’re very welcome. Ride safe 🤙
I owned a new 2021 KTM 1290 SAS and had its own share of small issues. However, for every single issue, KTM (both the dealer, KTM UK and KTM Austria) made it so painful to deal with the to the point that when I realized I had to send dozens of emails about the same issue begging for a check, I decided I had enough and went to BMW and got a 1250 GSA.
that's the main point im getting at with KTM, its not down to the faults of the machine, every brand will have something wrong with it, its down to their after sales, customer care, how long it takes for the part to be shipped in, does the dealer / mechanic know what the fault is and have the ability to fix it. With my bike they kept fault finding without knowing what the real problem was and that is what frustrated me. Ride safe on your GSA beast.
Wow, new to your channel but feel your pain. I've been tempted to go for this bike but my Yamaha MT10 hasn't missed a beat in 30,000 miles and 7 years. Not sure I need or want all the tech. Hope you get sorted with a new bike soon.
I owned my MT10 from 2017 for 4 years. No drams what so ever, apart from the front wheel never stayed down. Apparently that’s a know issue with those bikes :). The MT10 had some tech, enough to make it safe in the wet but apart from that was a raw bike. Enjoy the 10, don’t make the mistake and sell it like i did. Ride Safe.
@D.S.R. Mrs has blown my bike budget on a new car so current bikes stay. We're hopefully heading to the Alps after riding Spain last year. We're getting good at navigating between foreign filling stations 😄
@@DSR1YT The 2022 MT10 is better. Lots more tech including anti wheelie to fix that known problem. 😄 Got mine in October. It's great fun.
Can’t beat Yamaha reliability. 💙
Thanks for sharing, wish I had seen this in December (2022) before buying my 1290 SAR. Ridden once, then back at the dealer since Jan 10th. They tried twice to fix it and KTM now agreed to replace the rear wheel, but earliest delivery will be Feb 25th so minimum 7 weeks without my €20k bike. In 40 yrs of year round ridding and no end of different (Japanese) bikes have never experienced anything like this.
Im sorry I didn't release the video sooner :). Sorry to hear you are having issues with yours, and indeed it isn't just the electronics on these machines, there are plenty of mechanical failings as well.
What did you go for instead? Rang the dealer I bought it from this morning. Still under KTM warranty (luckily). They think it needs an ECU update. 🤞🏼
I went for a BMW GSA instead, happy with my choice from orange to blue though. One of the mechanics at the start did say it might need a new ECU, suggested it to KTM and they didn't agree. Hopefully you get an update and it fixes it.
Do you think maybe the first gen of the super duke gt is more reliable?
Possibly, there was quite a few commenters saying they’ve done plenty of miles with no issues, it’s probably more down to the increase in tech on the later gen models.
I was going to get the GT 1290 and couldn’t get the dealer to budge on the price so I was looking others and came across the Suzuki GSXS1000f so I purchased the Suzuki. I got the bike for 10,600 out the door with a factory rebate. I’m pretty satisfied with my purchase. I purchased a extended warranty so the bike is covered for 6 additional years. I added a touring screen for extra wind protection. I’d look at Suzuki’s GT if I were shopping.
Suzuki m8 no need for the Extra warranty
That sure is an impressive warranty length, clearly they rate their own bikes enough to give that to you. Im yet to ride any Suzukis but maybe this will be the year.
How disappointing, sorry to hear you haven’t had a luck with your superduke. I’m on my second.
I had a gt for 2 years/15k miles and now have a gen 3 R which I have had for 2years/ 8k miles.! I have had no issues with either other than had to change the abs distribution block on the gt. I always fancied a tuono. So between the two superduke I bought a brand new factory tuono…. It broke down on the way home from picking it up and every day for the next week until I threw it back at Colchester Kawasaki. I then went and got my R !! Absolute brilliant bike .. I love it.
Sorry to hear you had issues with the tuono, I loved mine, but it did work properly. Glad you're happy with your R though. Nice to hear a positive word about KTMs :)
I'm considering stepping up into the midsize adventure bike bracket and I have a KTM dealer locally. Needless to say I've been considering the KTM 890 adventure standard model. The electronics do scare me although I have to say I've got to triumph Bonneville with a mild electrical glitch and I took that Coast to Coast and back.(USA) I have a 2014 KTM EXC 350 with over 8,000 mi almost 400 hours and it has been a rock. I really like the idea of the compact bike and the low center of gravity but I don't need electrical problems somewhere out in the wilds of the American West, strong argument for the tenere 700.
Hi, thanks for the comment. Worth trying the T7 but also you might want to give the BMW 850 GS/GSA a go - we have a review coming of the GS next week. Zoe has ridden the 890 adventure and the 850 and preferred the 850 for its handling. The Tuareg is awesome too with the 660 engine.
Same shit here mate, been fucking hell back and fro from the dealers getting this and that fixed. All documented on the channel but nice to know I'm not alone
Sorry to hear it, hopefully they sort their act out soon. People and their unhelpful comments on ' stop whinging and get on with it' doesn't help anyone. We've spent thousands on these bikes, all we want is for it to work when I turn it over. Ride Safe.
Its a really pity this has happened and fully understand your feelings and frustration. I have a 2020 model and have been lucky that have had no issues other than General Failure messages that you just hit the set button on. I've done 15,000 miles on mines and by a long way its the best bike ive had in all respects. Getting parts and accessories for any bike is an issue these days with problems with supply chains. If i was looking at another bike it would probably be Kawasaki H2 SX SE Performance Tourer or Ducati V4 Pikes Peak. I would also be tempted to wait for the new BMW GS1300 but dont know if i can bring myself to be a GS owner
Hay Graham, I'm glad you've had a somewhat hassle free time with your KTM. Ive ridden a 2018 V4 pikes peak and wasn't impressed with it at all. Maybe a newer one might be better. ive never ridden a BMW but that is going to change tomorrow as I am booked in to ride the GSA and the XR. I know they are bringing the new GS 1300 end of this year but I won't wait that long for another bike, also I don't think they are bringing the 1300 to the GSA range until next year, don't quote me on that though. Ride Safe.
@@DSR1YT If you liked your superduke gt i think you will love the xr. Had two of the first iteration, always miss them when i swap, but i love my adventure bikes. Have a ktm 1290 adv r now 🤭 Hopefully no issues. Had a great experience with my bmw dealership and never had issues with thebike gsa,gs,xr. But i do tend to swap bikes often to my shame.
I get the general failure light coming up now and again to, I just reset, but it does cause worry 200 miles from home.
@@nickbrown3232 when it comes on half the electronics on the bike stop working, not something I'm just going to keep resetting and carry on riding. Usually after 50 miles of being 'Fixed' it was coming back on.
@@nickbrown3232 try getting it a few times in Southern Spain & you've came from Glasgow 😂
May I ask what kind of jacket are you wearing?
Yes you can Paul, the jacket is = DAINESE MAYFAIR D-DRY BLACK / GRAPE-LEAF, currently £185 in the uk. Great jacket but not ideal for the summer, no real ventilation, but perfectly for this time of the year leading up to the summer months.
@@DSR1YT Thank you very much for the quick reply! Wish you all the best and keep up! :)
I am ex 890 Duke R and now 1290 Adv S rider. Clutch burnt out in 890 at 1300 km,(out of warranty ). I couldn't reach a problem in 1290 adv s yet. But after watching you, I'm scared. Good luck.
Hopefully you've got a solid bike and not a lemon like me. If they don't break they are great bikes. Sadly when they do break that's when there becomes real issues. Ride Safe.
I’ve been having issues with my SDR EVO with the electronic suspension but luckily if you just turn the bike off for 30 seconds it fixes itself. Just something annoying really.
I’ve had a lot of comments on these videos and that is mentioned a lot, if you do a reset it sorts it, sadly that isn’t the case for me. But still, I’m sorry you’ve got issues with your new bike too. Sad state of affairs for KTM.
Not sure how you have managed to get your money back, but fair play to you. Don't think we have such a system here in the US. I have a 2019 2nd gen model SDGT and its been a wonderful bike. Really unique in what it does so kudos to KTM. I will not claim it has been trouble free, but nothing major like you seem to have had. The bike did shut down one time, while at my dealership in Asheville, NC interestingly enough. The technician had to "reboot" it to get the bike to come back on. I also did have a repetitive problem with the "race-on" button not working but i traced that down to the steering lock sensor and that problem went away. Not had any issues for a while now. Overall, very happy with the bike. It puts a smile on my face every time i go out on it. Yet i do here a lot of "noise" from other owners about electronic gremlins and poor dealership / KTM response. It is something they need to resolve IMO. Stiil, its the best performing, best handling, best grin inducing bike i have ever owned. And ive had a few of em now....
Cheers mate, a lot of time spent on the phone complaining to the right people clearly 🤣. I’m glad I did because I didn’t have the patience to keep going back and forth to the dealer to take the bike to them every time it had the problem. Glad yours is working as should. Enjoy it mate. 🤙
So sorry to hear this, I had a brilliant 990 adv, 40k miles no issues, however, in 2016 I swapped it for a 2015 1190 adv r, it was the most unreliable p o s I have ever owned... 5 returns to dealers, I even had a meeting with Ktm where I suggested they extended the warranty, they refused. Clearly they had no faith in the bike either... I sold it.... back to the dealer... and bought a Triumph 800 tiger.
Incidentally. I have had a bmw s1000xr, we need to meet up I have a story you might find interesting...
If you are from the South West of the UK then we could definitely sort out a meet up. The older KTMs seem to be more reliable on the electrics front that is for sure. hopefully the Tiger is keeping you rubber side down. Ride Safe.
Hi there, im in the South east of England , but you never know, I do get about a bit.
I’m on a bmw S1000xr now, which is brilliant. I’ve done 12000 miles on it since April22. Incidentally, The tiger 800 took me all over Europe in 2016/17( more interestingly, within 4 days of taking delivery I was riding it in the Pyrenees.... she was 3 weeks and 2500 miles old when I got home )
I really hope you get the KTM thing sorted, it’s a shame that such great machines are so fragile... I used to compare my 1190 adv to a wild girlfriend, fun and thrilling when in the mood but you wouldn’t trust her to get you home safely.
if I’m over the SW I’ll give you a shout.
Man I hope you are able to return it. I bought a Duke 690 new from a dealership in 2015. KTM had an injection mold issue with the fuel tanks. They would start to crack around the filler and spill gas all over my lap while riding, not good. KTM replaced the tank three times. They finally told me they had no more spare fuel tanks. It stated to crack again so I took it back and traded it in before it stated leaking again. Other problems I had were the water pump started to leak. Out riding one day the bike started sliding around because of coolant on the rear tire. I had to ride it home very carefully for thirty miles. Finally, the drive sprocket has plate with a bent flange to keep the nut from loosening. One day while cleaning the chain I took the cover off and the flange had flattened and the nut holding the sprocket on was hand tight. I torqued the nut and bent the flange back over. Three or four rides later, bang it was flat again and the nut was loose. I bought a few of the flanges and would have to change them out regularly. All this after only owning it for two years and 10,000 miles on the clock. Even though the fixed most of it under warranty I will not be buying another KTM.
your story is like so many others reporting it on this video, constant issues with them and their after sales care for the riders is appalling. hopefully you moved to something a little more reliable.
I had a full engine rebuild when my Rc8 was 1 year old due to a faulty casting on the casing. It took a long time to get it done. But no problems since then and it was 11 years ago.
Frustrating that it needed to be done in the first place, but thankfully its been solid since. Ride safe.
I feel your pain. I had a Gen 1 GT. Just a nightmare. Broke down on my first trip 500 k from home. Cost me a fortune to get it home which KTM would not reimburse. Then swarf in the motor. KTM wouldn't change the motor or the bike choosing to extend the warranty while I owned it. The front brake rotors needed replacing and then the rear drive hub. All this in two years of ownership. Needless to say as soon as it was off warranty I got rid of it and lost more than half of it's original purchase price. It's a real shame because when they are on song there is nothing else like them. I was seriously considering buying a Gen 2 but in the interim I bought a Husqvarna Norden 901 which is really the same as a KTM 890 and having engine fault lights and it cutting out. Never buy a KTM again. I have more faith in my 20 year old high mileage Yamaha FZS 1000.
Can’t go wrong with Jap bikes, and here lies the drams is have. For reliability go Jap, for excitement and fun you have to come closer to home, European bikes are where its at, its just a shame their reliability is at question. Hopefully the next bike i have isn’t a dud, otherwise ill hand it back and just stick with my Harley that hasn’t let me down yet. Ride safe.
This is a bike I've been interested in. I'm trying to convince myself that I can live with a little less reliability in exchange for high performance. Both reliability and performance are important. The 2018 Yamaha FJR that I owned had a pretty significant recall that required significant shop time, so Japanese bikes are not immune to problems. I've owned many Japanese bikes but feel like I should experience at least one high performance bike in my life. I've followed a few KTM owners who have had a good experience with their machines. We'll see.
I have a Tracer 900 GT 2019 and a KTM Duke 890R 2020. I've out 4k hard miles on the 890R without a single issue. My Tracer at 9k miles started turning itself off. Went back under warranty and was resolved . Then the o2 sensor went which I had a ecu remapped and had it deleted. Since then it's been good but your definitely right ,they are all hit and miss. My friend has a 2018 SDR and hasn't had a single issue with it and it's on over 30k miles. It really is luck of the draw.
buy a japanese hi-performance bike. simples
Hi, thanks for the comment. You’re right there’s definitely people out there who have had no issues. I have willed my bike to work because I bought it for a reason - I wanted it!! I have to say be cautious though. Had the dealership I bought it from not gone into liquidation I am hopeful that I wouldn’t have had so many issues as they would have been the buffer between me and KTM. Also, they were struggling for availability for the GT, availability of parts also. I wonder if there had been more whether I would have had the same issue. Good luck with whatever you choose. Ride safe!
Read my comment, no issues at all with my KTM. I do think they are complicated machines that dont lend well to a bluffer tinkering, but then so are Ducatti, BMW etc ,
@@CharlieboySLONDON also my experience with KTM, this guy seems a real moaner, can't imagine what's wrong with the bike, or is it the dealer?
I've had a lot of issues with KTM (either the dealer or corporate), even when it comes to simple stuff. The problem is simple stuff festers and becomes a bigger issue down the road.
My display randomly turns off. I have it on video a few times. Sent to the dealer and they assured me it's under warranty and they're just waiting for a replacement. Months later I learn it was never logged in the system and now they won't replace it because it's out of warranty.
They will do what they can to get away with not fixing the issues at hand.
Force them to do it or ask them to accept they are lying!
Hi. Did you ever find out if it was fixed? I just bought the exact bike and year, and getting the exact same issue/fault. 😢
No mate. They just took the bike back and that was the last I saw or heard of it. Maybe you got mine after someone else tried to fix it but still couldn’t 😁🤦🏻
Oh. 👎🏼. Different reg mine. Looks like mine could be going back too then. Is it worth trying another do you think?
@domlercier well I’m glad it’s a different reg 😁. If KTM has offered me a new swop then I would have taken it. The bike can be amazing when running properly. But sadly they didn’t offer any such thing. So it had to go. Let me know what your outcome is later on. 🤙
So it got dropped off at KTM Fowlers today. On diagnostic in the morning. 🤞🏼. Love the bike. Be a shame if I had to send it back.
What bike did you get instead?
@@domlercier My fingers are crossed for you mate. So I ended up trading the GT and my HD Fatbob in for a 2019 BMW GSA, went with something that would tick my boxes for the channel, ie panniers, miles per tank, comfortable, and then I take it off road when I can as well, so it gives me more options on the riding front.
I worked as a motorcycle mechanic for over 15 years, including building championship winning race bikes. KTM is the only brand I would not ever consider owning. Electrical and engine problems are their bane.
You’ve said it all, when the qualified wont touch em its only down hill from there.
I had a 2020 1290 Super Duke lots of electrical issues, the worst being the exhaust valve problem putting the bike into limp home mode a number of times.This and awful dealer backup from Procycles in Australia trying to say it was not covered by warranty the second time they had to fix it. I got to the point where I had no confidence taking it for a long ride. I got rid after a year and 6500 kms and happily own a 22 BMWS1000RR that has great dealer back up and no problems at all.
exactly, its not only the bike having issues, its the confidence in the dealer and KTM customer service to fix said problem quickly and efficiently. This is where they fall short. Enjoy the RR
Thank you youve helped me walk away from a new 1290 R . i was on the fence with it and after some research and coming on to your videos Im walking away from a KTM
You may have been absolutely fine, but if you weren't and the bike had any faults at all then you'd be in the same boat as many of us, safe to say you've made a wise choice.
I have a 2019 and only had an electronic issue when the temperature was near 100. Screen went black but the bike still rode.
I’m in no illusion that there will be people out there with KTMs that have 0 issues with their bike. And I wish I was one of them.
Funnily enough I had the new owner of the bike ring me up and told me the bike still has the issues. They never even tried to fix it. Just sold it on 🤦🏻😁
In April 2022, I picked up my brand new KTM 1290 SD GT and now, 8 months later, I already got rid of it.
The bike was delivered with a scratched gas tank and some nasty looking plastic parts (passenger handle, license plate holder, sidebags). The gas tank and the passenger handle got replaced, other parts were not. Overall, the build quality of KTM is certainly not keeping up with the price they ask for this machine - but I was told that this is normal and that I should enjoy the ride instead.
The ride was indeed a pleasure - until I reached a mileage of 3500 km. At this point, the never ending series of issues began.
First, the brake handle feedback became random, unpredictable, fading. The „pressure point“ of the handle moved from what I’d consider normal to very soft and late (when the brake got warm) and then on to very early and hard (when the brake cooled down again). This process repeated continuously.
Riding like this wasn‘t fun, mainly because I never knew how the brake would react in the next curve and whether or not it might fail completely at some point.
Two different, certified KTM dealerships did not manage to fix the issue in one of the minimum five visits at their workshops. They started by changing the brake fluid, went on to change the brake pump, brake handle, checked the ABS module and adjusted the brake calipers, etc.
Eventually, the rim was corrected/adjusted because the mounting points for the brake discs were not even enough/not meeting the factory tolerance and this was suspected to cause the brake issues that I reported over and over again.
I did not get to validate whether this last fixing attempt solved the issue because I eventually traded the GT for a BMW because I completely lost my trust in the bike and in KTM after months of unsuccessful fixing attempts.
In addition to the brake issues, I encountered the following problems:
- Two times within less than 500 km I had to deal with a broken „Brake Switch Front“; a sensor that informs the rear light and the cruise control if the brake handle is pulled. With this sensor broken, you constantly get error messages in the display and the cruise control won‘t work anymore - both are not what you want when riding a premium sports tourer with such a high price tag.
- Various electronics and software issues, e.g. the C2 switch constantly losing its configuration (to open the audio playback control) or the damper adjustment getting stuck.
- A complete failure of the rear light and the brake light due to a broken pin on the plug that connects the rear light to the bike’s main cable tree. This happened during a two-day tour in the Alps in autumn 2022. No error message was shown in the display, the backup program that should have compensated that defect failed and did not activate. We rode for an unknown amount of time with a broken brake light until somebody stopped us and warned me about this safety-relevant problem. We were lucky that we did not end up in an accident.
After months of unsolved issues with the front brake and the tragic incident with the brake light, I eventually requested KTM to either replace the obviously faulty bike, support a trade-in or, as an absolute minimum, to take it back to the factory for a full overhaul. KTM rejected all three options. Also, the dealership, that sold the bike to me, was completely uncooperative.
When I confronted them with my legal protection insurance, they kept on rejecting an exchange, but finally proposed to send the bike to Mattighofen for a detailed inspection.
However, I was so fed up with the bike, KTM and their customer service that I decided to trade my GT for a BMW S 1000 XR at the dealership that I trust and who knew the history and the issues of my GT and wanted to take care of them.
After only 8 Months and 7500 km, I sold the GT for 55% of the original purchase price. That‘s a huge loss, but I am glad that I got rid of it.
One thing is for sure: I won‘t buy another KTM in the foreseeable future and my advice to everyone out there is to think twice before spending your money on a KTM.
Their bikes are great if you are lucky and get one that works… but in case you get one that doesn‘t work as it should, then you cannot expect much support from KTM‘s customer service.
I don‘t want to bother myself with poor build quality and technical issues, and act as an unpaid test rider for KTM. I need a reliable and safe bike that allows me to enjoy riding, and to focus on the road instead of watching for potential technical issues while riding.
Our cases are not the only ones out there. Therefore, unless KTM drastically improves their product quality, they are not the right brand for me.
Cheers!
Wow Florian, that’s one hell of a comment. Thanks for your input on this matter too, i feel if we don’t speak out about these issues then KTM will continue growing as a brand with a subpar customer service and weak timeframe for parts. Took my dealer a month to get in some throttle bodies for the latest work carried out on the bike.
They like to take our money but then don’t want to back up their work even on a 20k bike. As you’ve said it just isn’t good enough. I’ve just ridden the BMW S1000XR and completed my first ride and review on the bike, enjoyed the bike a lot, handles great and has a lovely engine, I also took out the GSA1250, also a fantastic bike. I may have placed a deposit on one of them after the test ride. Im grateful that my finance company is taking it back and refunding me my money as otherwise i wouldnt be able to afford to put money down on top of what i would get for trade in. If i was a cash buyer i would have been left in the dark fighting this with lawyers which would also cost an arm and a leg.
BMW bikes do look the part and their build quality seems pretty good from an outside perspective as i am yet to own one. Time will tell. thanks for the comment and Ride safe.
My 22 SDGT, (4000 miles) has a few minor issues, (nothing as severe as yours though,)the response from KTM was very disappointing to say the least, knocking back a warranty claim for an 8 quid part( that has somehow vanished off the bike) an hours labour and perhaps a bit of goodwill on their part, fortunately the dealership has agreed to sort them out on the next service, fingers crossed. I love the bike, my second GT, having done 11k trouble free miles on the first one, but KTM's aftersales attitude does somewhat take the gloss of ownership. The SAS i was considering for next year will be on hold for now anyway.
Hi Spike, I don't blame you for waiting out on the new SAS. KTM need to improve in several areas before I ever come back for a road bike. Ride Safe.
my 1290 SAS they knocked back a warranty claim for the clutch cover at £400 - I dug in and raised a complaint with finance company (who refused rejection) and by the time the Ombudsman ruled to replace it due to lack of quality the problem had advanced so much the dealer said a new engine was required, as they don't rebuild them, quote was £10k in parts 🤣
Thanks so much for your honesty. I almost traded my Honda CRF250L and my 600 Ninja for the KTM 390 ADV.
Hi! I can’t vouch for all KTMs, as I say I think when they work they can be awesome bikes. But this is my experience and it is pretty shoddy!! Ride safe 🤙
I have a 2017 SDGT, 30K miles on it now. I had few problems,
1:headlight socket burned out, literally went on fire, I was lucky to notice that early, repair cost £3 and 30 min of my time.
I did had MTC failure few times before I swapped battery, since then never.
2. Cooling liquid expansion tank got cracked where it bolts down to radiator, fixed with epoxy resin £5 and 30 min of my time. That's obout it, I'm enjoying the bike every day
That’s the main thing is if you get to enjoy it, and like you’ve mentioned you’ve been able to easily fix the problems. I’ve not been able to enjoy it so that’s half the battle.
@@DSR1YT Good luck on your next bike.
Cheers 🤙
Your riding jacket? Where from?
It's a great jacket, MAYFAIR D-DRY® JACKET from dainese.
i went through the same maintenance b.s. with my tuono 660 as you have. well, not quite as bad. the rear shock lost all its fluid and it was in the shop for FOUR MONTHS waiting for a replacement. brand new bike that i'm paying for every month, and i couldn't ride it. so i do not recommend aprilia. however, i can whole heartedly recommend suzuki.
had my suzuki sv650 since 2017, put over 70k miles on it. never had a single problem with it.
as i've gotten newer bikes, the sv has often sat for several months at a time. but it always starts up instantly, like i just rode it yesterday.
and the only maintenance i've done is the regular stuff. chain, tires, and motor oil. none of the higher mileage stuff. yet that thing just runs.
and boy does it run... at anything up to 90 mph, it has noticeably more power than my tuono 660. no exaggeration.
This just goes to show that it isn’t a single issue and KTM are at the centre of it, every brand will have issues with their bikes, its just the nature of the beast, what’s important to me is also how the dealer works with you to sort the issue out/curtesy bikes etc, how quickly the manufacturer sorts the parts out and fixes the issue at hand. It’s so frustrating paying for a bike that just sits in someone else’s garage. I too feel your pain. Ride safe on the SV.
Had a 2018 SDGT, never had any issues in 2 years. Traded in for a 1260 Multistrada in 2020.
Seems to be the older GTs have had less issues than the new ones. Hopefully you are pleased with your Duc.
Yes you’re absolutely right we got drained out of patience with KTM SDGT electronic flaws. For the money they cost, it is unforgivable! That’s why I got rid of mine. The bug messages keep on appearing and the dealers can’t solve the issues. And if one that phantom messages are for real?? We can have an accident? Yes, it’s possible. A bike of this price? Unacceptable!
I gave mine in a swapp deal at BMW and got my self a S1000 XR. Man, that is a monster and a reliable bike. Go (if you didn’t yet) and try it. Recommendation has been made✌️✌️
Thanks Brito for the comment, sad to see you too had faults with your GT, but on the flip side I'm glad you went to the XR. Ive just released my first ride video on the XR, check it out and let me know your thoughts. Ride safe
Jesus.....so sorry to hear your issues, especially after such a big investment. Well, I was considering the SA GT and it would have taken a lot of faith to move from Japanese, but I must admit this has thrown me off completely as something like this would break my heart. Well, good old Jap it is again !! Thanks for the headsup.
Glad my dramas have helped so many people make a decision like this. I’m not saying all KTMs are faulty, but its not just the faults i have an issue with, its KTMs customer care and parts availability that is seriously lacking. We can’t keep blaming Covid for everything. Ride safe on your Jap bikes.
Triumph...........................
@@raymondo162 EHMMM Maybe !!
Well done on being able to return the KTM. Only ever owned one and that was one to many. Vowed never again.
we all make mistakes sometime don't we.
Last summer i was riding around on my cheapo Mash tt40 and saw i guy walking with his brandnew day old KTM. I turned around and offered to help.
Turned out his hydraulic clutch didn't work anymore. He knew there was a recall about the clutch and the shop he bought it said they fixed that problem.
It's terrible if your brandnew bike breaks down in a day. It will take a lot of miles before you start trusting your new bike again.
Hi, thanks for the comment. Scarily common these KTM problems. Had KTM been able to fix my bike, it would have still tainted the whole ownership experience for sure. Always looking down at the dash waiting for the light show to start!
Greetings, wow you've had some grief with that. Well I hope you do indeed get to give it back now & get something else. Start again. Once the milk has been soured like that it's done. I do motorcycle diagnostics at my garage in Weston-super-Mare & I would of been very interested to look at this. I know its going back now so too late & you need the fault to be current not a memory code. If your heading to Weston-super-Mare at some point give me a shout. I'll buy you a coffee or a beer. All the best dude 🤘
Ah that is a shame, i would of let you do your thing on it as well. I doubt ill be taking out the GT from the garage until its picked up tbh, what is your garage called? All i can do when riding back from fowlers was to keep looking at the dash just waiting for it to happen, it isn’t a pleasant feeling at all. Ride safe.
@DSR. yea I know what you mean. Completely sucks the fun out of it. Just waiting for that light to come on the whole time. My garage is Ashworth Automotive.