The Ordinary Alpha Arbutin Turns Yellow-Brownish + Fake vs Original - NO it’s NOT Fake! WATCH THIS!

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  • เผยแพร่เมื่อ 13 ก.ย. 2024
  • In this video, I will compare 2 Alpha Arbutin 2% + HA bottles. I will talk about the color and packaging and tell you why they are NOT fake.
    I am not affiliated with or sponsored by any skincare company to discuss or show these products. That means I’m not paid to do this - I love doing it and believe in free education.
    Find the content helpful? Then, you can support my work with a tip:
    paypal.me/vand...
    Thank you ❤️
    Disclaimer:
    All information presented on this channel is for news, education, and entertainment purposes only. Although I do my best to provide accurate information, it is not a substitute for medical skincare advice. Always consult with a professional dermatologist or doctor in your area before implementing any skincare advice shared on this channel.

ความคิดเห็น • 395

  • @heyyheyyy4419
    @heyyheyyy4419 4 ปีที่แล้ว +19

    You are the most down to earth youtuber!!! You always reply to comments in your videos. Really wishing a lot for you!!!❤

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว +3

      Hey 😉 it's because I love doing it 😀Thank you very much ❤️

  • @nurulamira4333
    @nurulamira4333 3 ปีที่แล้ว +48

    Hi melissa, im from malaysia and i really a big fans of yours. This really help me because im so scared to buy it because of the colour. Thank you ✨

  • @ifrahbaig8772
    @ifrahbaig8772 4 ปีที่แล้ว +23

    Hey!
    Thank you melissa. I'm glad that you mentioned my name ❤
    Though its a very informative and a must needed video for a lot of people. 😊
    Keep it up girl👍more power and love to you❤

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว +2

      Well, you provided the information 😀 , So you get the credit. 😀
      Yes, I think so too.
      Thank you ❤️

    • @Vitality2751
      @Vitality2751 3 ปีที่แล้ว

      @ifrah Baig
      Dear yai batain k may alpha arbutin plus ascorbic acid use kar rahi thi last year say bech may use karna chor diya laikin colour change hogaya hai us bottle ka yellow to may use karti rahon?

    • @hadyacheema5142
      @hadyacheema5142 2 ปีที่แล้ว

      Hey Ifrah. My alpha arbutins batch code is on it’s sticker instead of the bottle. The code’s there on the sticker and the box.
      Is my product authentic ?
      I highly appreciate help ♥️♥️

  • @moadorable
    @moadorable 3 ปีที่แล้ว +8

    Thank you upload this helpful vid!I just bought The Ordinary Alpha Arbutin for the first time and im glad that mine is original but it's the older stock one😊💜

  • @megarenovation5364
    @megarenovation5364 3 ปีที่แล้ว +15

    Hi Melissa...thank you for complete explaining..in Malaysia we are confusing also regarding about alpha arbutin change to a yellow colour..people start thinking that yellow brownies colour are fake product...thank you for clarifying everything

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +3

      Yeah, I thought the same. However according to The Ordinary it seems to be normal :)

    • @mathy729
      @mathy729 7 หลายเดือนก่อน

      Hey , I’m from Malaysia too . Can I know where we can get the ori ?

  • @aradhikak494
    @aradhikak494 3 ปีที่แล้ว +8

    Thank you Melissa .... explain everything very clearly and preciously

  • @edwindelacruz5453
    @edwindelacruz5453 4 ปีที่แล้ว +6

    I like watching your reviews on TO products, they’re very informative. And I like your accent; and the way you open every video with “Hiiiii.” Makes me wanna use it as a message alert tone. 😊

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว

      🤔🤷🏼‍♀️ I like the idea. In case you do it, please send me a video @ melissavandijk@posteo.net 😉 And thank you very much. ❤️

  • @malikaaskarova9166
    @malikaaskarova9166 4 ปีที่แล้ว +5

    I’ve never clicked on a video that fast ever before! I was just wondering today in the morning why my second batch of alpha arbutin changed in color while the first one I owned didn’t :)

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว

      Hmm, where did you buy it? Douglas?

    • @malikaaskarova9166
      @malikaaskarova9166 4 ปีที่แล้ว +1

      Melissa Van Dijk yes, exactly. The first one I got last year was from ASOS and it didn’t change it’s color, but the newer one is from Douglas and it’s only been like three months or so and it changed. I assumed it could be related to direct sunlight or sth, idk :/

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว

      Yes, I always received old stock when I ordered from Douglas.😉 That's why I changed, and now I'm ordering from Deciem only. But maybe it was just coincidence. 🤷🏼‍♀️
      Yes I am not sure either, I tried to figure it out, and I have found this paper:ec.europa.eu/health/scientific_committees/consumer_safety/docs/sccs_o_176.pdf
      It's a lot to read, and most of it I do not understand. But in one part, they are talking about oxidization. Maybe you can figure it out. 😀(It's a lot to read 😆 and most of it is irrelevant for us 😉 )
      In this case, I will go with what The Ordinary says, but when it changes color, I don't use it anymore. But the new one that I received a couple of months ago still looks good :)

    • @malikaaskarova9166
      @malikaaskarova9166 4 ปีที่แล้ว +1

      Melissa Van Dijk tysm for such a wide and proper answer! You’re the best :) I’ll look through this paper, I’m actually a scientist :D I’ll get back to you in case I find any info worth-mentioning. Thanks once again :)

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว

      Super. Danke :) ❤️ Edit: What did you study?

  • @eveisabelle2099
    @eveisabelle2099 3 ปีที่แล้ว +7

    Thank you Melissa! Please do for Korean packaging as well!

  • @quratqazi2223
    @quratqazi2223 3 ปีที่แล้ว +3

    Thank you so much for this Melissa!

  • @khoiriyahkamal
    @khoiriyahkamal 2 ปีที่แล้ว +1

    Thank you❤❤❤
    This helps me a lot as the first time i buy orsinary alpha arbutin it was the older stock. Thank you very much❤

  • @nynashukri4260
    @nynashukri4260 3 ปีที่แล้ว +3

    Thank you !! I really appreciate it! ♥️♥️.. I'm just curious about the colour. I'll getting my Alpha Arbutin soon ♥️♥️.. I hope it's works on my face!

  • @ArifFahmiChannel
    @ArifFahmiChannel 3 ปีที่แล้ว +6

    Thanl youuu, you relief my worry

  • @mstwelvedeadlycyns
    @mstwelvedeadlycyns 2 ปีที่แล้ว

    Love ya @Melissa Van Dijk (as a TH-cam 💪👏🔥🧠fan)!!! You are the best Beauty Expert ever!!!
    Thank you for this!

  • @mich6425
    @mich6425 ปีที่แล้ว +5

    I bought from lookfantastic, and my 60ml bottle came like the lactic acid color. I first was like what is this mess. But now I found your video.

    • @mich6425
      @mich6425 ปีที่แล้ว +1

      Update, I let the website know about my problem and they refunded my money. It's probably oxidized and not usable.

  • @shirazross1569
    @shirazross1569 2 ปีที่แล้ว +11

    I bought mine new at Sephora and it came yellow. I didn’t even know it was supposed to be clear

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  2 ปีที่แล้ว +1

      According to the Ordinary, it won't matter. But I am always a bit sceptical, especially if it is "really" yellow. If it only has a slight yellow hue, then I wouldn't worry too much.

    • @peacefulmindmeditation4377
      @peacefulmindmeditation4377 2 ปีที่แล้ว

      Did it help you?

  • @nicekit
    @nicekit 4 ปีที่แล้ว +9

    Hi Melissa,
    yes, the ordinary is considered affordable but it is not considered cheap in Asia.. it can be cheaper especially when u minus the shipping and etc..
    a lot of asia buyer is kinda worried because some of the stock, came from China and the authenticity of it cannot be verified..
    hence i always buy from authorized reseller although it always run out of stock or not as cheap..
    about the alpha arbutin, yes, mine arrived in a slight yellowish color *not colorless. and it is apparently a new stock cuz they just replenish the stock and authorized reseller..
    my old alpha arbutin stayed *yellowish abit* never turned pink. even after a year.
    but i store all my product in my room, away from moisture and UV

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว +3

      Well, the Ordinary does have sellers here:
      Greater China - Hong Kong SAR
      Harvey Nichols
      Pacific Place, 88 Queensway
      Admiralty Greater China - Hong Kong SAR
      Harvey Nichols Beauty Bazaar
      The One, 100 Nathan Road,
      Tsim Sha Tsui Greater China - Hong Kong SAR
      And some of their products are even produced in china... most of them are not, but some are.. So it can be cheaper if they do not have to ship it as far. Because when I lived in Australia, shipping costs from China were pretty low, or I got free shipping most of the time. So it may depend on the country you live in 🤷🏼‍♀️
      But it's always good to be a bit skeptical.
      I think most of the time, you are getting an old stock, even if you buy it from an Authorised retailer in Asia. If you have different laws and probably not as strict as here in Europe, they still can sell you the products, which is, in my opinion, a very dirty business. I don't think that The Ordinary is involved, but some of the more prominent retailers for sure.

  • @kiarareevekiel3538
    @kiarareevekiel3538 3 ปีที่แล้ว +1

    hello melissa I'm really glad because I'm just new use the ordinary so your explain so clearly and make me.feel cure now

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +1

      Thank you :)

    • @kiarareevekiel3538
      @kiarareevekiel3538 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial by the way melissa I bought the ordinary I check all same as original but texture from alpha arbutin more liquid not sticky like niacinamide,so I'm kinda worried, forgive me my language so bad thank you for your answer

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      @@kiarareevekiel3538 the texture of Alpha Arbutin is a bit different than the one from Niacinamide :)

    • @kiarareevekiel3538
      @kiarareevekiel3538 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial thank you melissa

  • @maidahmemon4947
    @maidahmemon4947 2 ปีที่แล้ว +3

    Hey Melissa! Does ordinary alpha arbutin get rid of hyperpigmentation and brownish melasma ,acne spots and scars?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  2 ปีที่แล้ว +2

      No, it is not a treatment for Melasma. But it can help to brighten acne spots 😃

  • @leah3142
    @leah3142 2 ปีที่แล้ว +6

    Hi Melissa, I have been an avid silent watcher of you, and am very grateful for all the tips. I recently bought the ordinary ascorbic acid + alpha arbutin and upon delivery have noticed that it was already yellow in color. And I tracked the barcode and confirmed that it was an older stock. However, I also read that upon oxidation vitamin c turns yellow, and will be less effective. Should I continue to use it? Other than the color, the texture and smell does not have a problem. Thank you

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  2 ปีที่แล้ว +1

      Hello Lea, 😃 if it has only a light yellow hue, it is still okay. However, if it turned yellow or even dark yellow, I wouldn't use it anymore. Because then it could have some adverse effects on the skin. But my advice would be to get a replacement or try to get the money back because that should not happen. Sadly that is very often the case, especially with Vitamin C (Ascorbic Acid) products.

  • @mariasampaio3932
    @mariasampaio3932 ปีที่แล้ว +1

    Thank you so much. It’s was very helpful.

  • @nora_izzaty
    @nora_izzaty 3 ปีที่แล้ว +2

    Very true. Just ordered Alpha Arbutin, came in brownish - checked the barcode, it was last scanned on June 2019. Bit disappointed, thankfully for your video, I can now use it confidently.

    • @muhdamiruldinsyahsaparudin7348
      @muhdamiruldinsyahsaparudin7348 3 ปีที่แล้ว +1

      I just purchase it at shopee and same condition like u,is it going good with ur skin?

    • @nora_izzaty
      @nora_izzaty 3 ปีที่แล้ว

      @@muhdamiruldinsyahsaparudin7348 hi there, just finished the whole bottle, so far it’s working just fine. I keep it hidden in the drawer, avoiding direct sunlight. Hope this helps! ✌️

    • @muhdamiruldinsyahsaparudin7348
      @muhdamiruldinsyahsaparudin7348 3 ปีที่แล้ว

      @@nora_izzaty thanks for reply,this really help me tqvm

  • @fariharaisa3619
    @fariharaisa3619 2 ปีที่แล้ว +1

    Thank you for this video!!

  • @erlimulyati1488
    @erlimulyati1488 3 ปีที่แล้ว +1

    Thank you Melissa 🙏😍

  • @trendybliss6977
    @trendybliss6977 3 ปีที่แล้ว +2

    Hello ! Your video is really helpful i just wanna know that my Alpha Arbutin old bottle look slightly yellowish, but in another video of yours u have mentioned that only new bottle looks yellowish and old bottle looks clear (whitish). So is my old yellow looking Alpha arbutin bottle is fake?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      I meant that the newer versions seem to have this issue more. But they all have it, but I don't know what's causing it.

  • @gaihla26
    @gaihla26 3 ปีที่แล้ว +1

    Thank you, Melissa for this! Help a lot. Tho is alpha arbutin normally sticky after applying to your face? Cuz the residue of the serum in my hands is sticky even after drying.

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +1

      Yeah, it can be a bit sticky. How much do you use of it?

    • @gaihla26
      @gaihla26 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial since i will be using it first time, i used only a drop.

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      Ok. Yes, it is a bit sticky :)

  • @vsfgh
    @vsfgh ปีที่แล้ว +1

    I just received it today and it's yellow. They sent me an old one!

  • @alimierazak427
    @alimierazak427 4 ปีที่แล้ว +3

    Can i use hada labo super hyaluronic acid moisturizing cleansing oil and hada labo super hyaluronic acid hydrating foaming wash with the ordinary gycolic acid 7% toning solution and the ordinary hyaluronic acid 2%+B5?Can i use these four product in the same skincare routine or is that too much acid for my skin??(plssss reply i love your videos❤❤)

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว +2

      Hello, ❤️
      Hyaluronic acid is a sugar. It is not be confused with other acids like salicylic or glycolic acids, which exfoliate away dead skin cells. ❤️So you can add as much as you want, or until the skin can't absorb it anymore 😉

    • @alimierazak427
      @alimierazak427 4 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial tqqqq ❤🥺

  • @DanielSmith-fm4fs
    @DanielSmith-fm4fs 2 ปีที่แล้ว +3

    thank u for the info. Does it oxidise like vitamin c ? I always transfer and store half in another bottle so I can get new kinda like fresh when I open it next month

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  2 ปีที่แล้ว

      I am not sure what is causing the colour change. But while doing that, have you noticed a difference 🤔?

    • @DanielSmith-fm4fs
      @DanielSmith-fm4fs 2 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial no it remains same. I haven’t noticed such things yet. But since I saw your video about it so I m thinking now maybe it oxidizes little in contact with air though not as easily n as much as vitamin c

  • @jenniferdelafuente7273
    @jenniferdelafuente7273 4 ปีที่แล้ว +11

    Every time that I'm going to buy a product again and I see something different in the package I think that is fake (it doesn't matter if I'm in a good store 😅) Now I know that can be from a different stock 😆 thank you

  • @user-cn4kr2nn3z
    @user-cn4kr2nn3z 4 ปีที่แล้ว +1

    Hello Melissa!
    From what I know so far after the cleanser and before the serums we have to put a lotion!! Is it really true?
    A few days ago I started using products and I have many questions about the combination of products and the design of my daily skin routine!! Watching your videos I’m getting better every day !! 😊

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว +1

      Hey😊
      What lotion? I can't really follow you sorry😅
      This is the order:
      - Cleanser
      - (Optional) Toner
      - (Optional) Leave-on Exfoliator
      - Serum(s)
      - (Optional) Oil
      - (Optional) Moisturiser/Lotion
      - (AM) SPF
      What skincare products do you use? And what's your AM and/or PM routine?😊

    • @user-cn4kr2nn3z
      @user-cn4kr2nn3z 4 ปีที่แล้ว +1

      Melissa Van Dijk
      Hello Melissa!
      Thanks for all your help !!
      I am a new fan of and of course your big fan too 😊 !! (Sorry but I wanted to write a toner !! 🤣)
      I really need your help because I do not know if I am doing something wrong!
      My daily skin routine is:
      AM ☀️ Every morning:
      1. Cleanser
      2. Subq eyes
      3. Alpha arbutin
      4. Vitamin C 23% (not every morning)
      5. Natural moisturizing factors
      6. Sunscreen
      PM🌛 1) Monday, Wednesday, Friday and Sunday: (4 times a week)
      1. Cleanser
      2. Subq eyes
      3. Alpha arbutin
      4. Vitamin C 23%
      5. Argan oil
      6. Natural moisturizing factors
      PM🌛 2) Tuesday, Thursday and Saturday: (3 times a week)
      1. Cleanser
      2. Subq eyes
      3. Lactic acid 5%
      4. Alpha arbutin
      5. Argan oil
      6. Natural moisturizing factors.
      Am I doing right?
      I would also like to add to my skin routine: Retinol, Niacinamide, AHAs, BHAs and some mask too !!! My skin is normal with some fine lines (mainly expressions lines) in my eyes and dark spots in my cheeks from sun exposure! ❤️
      ps: I must put the toner after the cleanser. Am I right?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว +1

      You can replace Alpha Arbutin, which you also use in your PM routine, with a Retinol (Otherwise, it's going to be a bit too much)...
      Depending on the Retinol you may want to use, it's not necessary to use an oil and/or moisturizer afterward, but this depends on your skin and how it feels😅
      You can also add Niacinamide in your AM routine when not using Vitamin C. Niacinamide can be applied before or after Alpha Arbutin as it's also a water-based serum.
      You already use an AHA(Lactic Acid), which is fine to use! Depending on the mask you want to use (like the peeling solution which contains AHA and BHA), please do not use Lactic Acid on that day. Toner is not a must! This depends on your preference. Keep in mind; the Ordinary Glycolic Acid Toning Solution is not a "gentle" toner; it's an exfoliator like Lactic Acid.

    • @user-cn4kr2nn3z
      @user-cn4kr2nn3z 4 ปีที่แล้ว

      Hello Melissa !!! You were very helpful with me !!! your knowledge really helps us a lot !! Congratulations!!! 😊

  • @s_aprilla5748
    @s_aprilla5748 3 ปีที่แล้ว +1

    Hello Melissa
    Thank you so so so much your video about 'The Ordinary' has helps me a lot

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +1

      Glad it was helpful!

    • @s_aprilla5748
      @s_aprilla5748 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial Yesss! And thanks to you I figured how to use my active skincare correctly🥰❤❤

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +1

      @@s_aprilla5748 🙂 What else are you using 🤔?

    • @s_aprilla5748
      @s_aprilla5748 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial i've been using niacinamide and adapalene 😊

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +1

      @@s_aprilla5748 Great! :) For how long have you been using it? And are you satisfied with the results? :)

  • @kountrator
    @kountrator 9 หลายเดือนก่อน +1

    Thanks melissa, 2 weeks ago I bought new bottle, but it was already orange, I thought it was oxidized. Do you think I should worry about it? As u said the eficacy remains same, but I would prefer having the white ones, because those gave me the best results. The orange ones seems like with no effect, and like oxidized

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  9 หลายเดือนก่อน +1

      Hello again 😃
      I have done a video about that here:
      Is Alpha Arbutin Safe for Skin? (Brown Patches or Skin Whitening + High-Temperature Storage)
      th-cam.com/video/scFqJ_DBmu4/w-d-xo.html
      To summarize, there is a concern that some of the product may have transformed into hydroquinone due to high storage temperatures. However, this issue seems to be resolved when it is stored at lower temperatures again. Essentially, the information is unclear, as the available papers are not very enlightening. In this case, if you believe it makes a difference, I would suggest asking for a replacement or, at the very least, a refund, and then ordering a new bottle.

  • @sweetheart8342
    @sweetheart8342 4 ปีที่แล้ว +2

    Hi Melissa, can you make a video of The ordinary regimen to target acne 🙏😊

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว +2

      Hey😊
      Have a look through them:
      The Ordinary PM Routine For Dry Acne Prone Skin and Anti Aging:
      th-cam.com/video/IqSN1Jm3ok4/w-d-xo.html
      The Ordinary PM Routine For Oily Acne Prone Skin and Anti Aging:
      th-cam.com/video/75MFfs209Mc/w-d-xo.html
      The Ordinary Regimen for Acne Scars and Textural Irregularities:
      th-cam.com/video/geF4SbZYuCw/w-d-xo.html
      How To Use The Ordinary Niacinamide, Alpha Arbutin and Azelaic Acid:
      th-cam.com/video/HI9xasDryco/w-d-xo.html
      Hope this helps😅

  • @sph_3281
    @sph_3281 4 ปีที่แล้ว +2

    I think the ordinary demand is high in most places around the world. There are a lot of 3rd parties seller on online marketplace. I've read some review about the product that smells like glue or different shape of the bottle cap so I suspected that there are fake product somewhere

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว +1

      Hello :) No, I will publish another video which I recorded today. This is normal. The bottle "cap" can change as well, and I have many different versions, which I will show in the video. They are from an other stock. So far, I haven't seen any. All the videos on TH-cam and the emails that I receive use Original products. Some of them are just 2-3 years old. That's why they are different :) Some Ordinary products smell like "Glue" because they are fragrance-free, but they have a masking fragrance, and it can smell a bit chemical depending on the ingredients used.

  • @Neomiee_p
    @Neomiee_p 2 ปีที่แล้ว +1

    Hi I want to ask. I just brought an alpha barutin but when I apply it to my skin it starts turning white and bubblish. Is it fake and is it safe to use?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  2 ปีที่แล้ว +1

      That's normal. This is because of the way you apply it and/or the amount of product you have used. It's not fake.

    • @Neomiee_p
      @Neomiee_p 2 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial Ohh okiee Thank u for the fast reply❤

  • @maryannesoo6215
    @maryannesoo6215 2 ปีที่แล้ว +2

    Hi Melissa! My alpha arbutin when it is in the bottle is like a hand sanitiser gel texture! it does not sit like liquid but is more "solid" so it does not come up easily in the pump... but once i get some out, the "gel" turns really watery immediatley and i can't even hold on to the product as it leaks like water. is that weird?? the first bottle i had was pinkish but had a much more normal serum texture - kinda thick and sticky. I bought from different sellers. TIA!

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  2 ปีที่แล้ว

      Hello 😃 It sounds like an old bottle to me, or the serum wasn't appropriately stored. So I wouldn't use that anymore. Try to get a refund.

  • @nurainzahari389
    @nurainzahari389 3 ปีที่แล้ว +3

    Hi! how about the smell and the expiration date.
    As for mine, the product manufacturing date in 2019, the selles said because she ordered from.korea so the date is usually backdated 😣

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      The shelf life is three years. So it should still be alright when it was closed correctly.

  • @novamehjabin4347
    @novamehjabin4347 3 ปีที่แล้ว +2

    thank you so muchh you just explained everything i was getting so much confused about this you just helped a lot

  • @DigitalDreamG1rl
    @DigitalDreamG1rl 3 ปีที่แล้ว +10

    Mines is definitely not fake, I bought mines from the actual store in Toronto and it always turns yellow - brown after awhile. I’m not sure why.

    • @amalhayatiridzuan197
      @amalhayatiridzuan197 3 ปีที่แล้ว +2

      Mine too! Can we still use it?

    • @roband2000
      @roband2000 2 ปีที่แล้ว +4

      @@amalhayatiridzuan197 mines never turned after months. Just bought new one unopened and it’s yellow.🤦🏾‍♀️

    • @Sara-jr9sh
      @Sara-jr9sh 10 หลายเดือนก่อน

      I bought new one still it's yellow brown why??

  • @harrysl3534
    @harrysl3534 4 ปีที่แล้ว +2

    Hi Melissa, i use Drugstore moisturiser which is contain small amount of niacinamide. I recently bought The Ordinary Niacinamide. Can use it together with my moisturiser?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว +1

      Yes, that's fine. You can use multiple products with Niacinamide after another, there is no harm :)

    • @harrysl3534
      @harrysl3534 4 ปีที่แล้ว +1

      Melissa Van Dijk oh thank you soo muchhh👍🏻👍🏻👍🏻👍🏻😁

  • @Sahrah3201
    @Sahrah3201 3 ปีที่แล้ว +2

    I just purchased my new Alpha arbutin from the ordinary and I had it in the box for awhile and I was finishing up my old bottle. When I open the new bottle it's like a light orange colour and my alpha arbutins have always been clear. Is it because I had it in the box for a awhile?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      I assume yes, it just does that over time. But The Ordinary says that it will not lose its efficacy, so I guess we have to trust them 😉

  • @hara2771
    @hara2771 3 ปีที่แล้ว +1

    Hii,, does alpha arbutin feels sticky after you put it on your face? I wore my arbutin after hadalabo hydrating(light) lotion
    And its little bit smells like glue mix with fruity scent? Is that true?

  • @juselynlimos6769
    @juselynlimos6769 2 ปีที่แล้ว

    Thank you loved this video

  • @belovedDane
    @belovedDane 3 ปีที่แล้ว +3

    This is so helpful. I was about to send an email to the online store. 😅
    Thank youuuuuu for this info!! 🤍🤍🤍

  • @kakashihafiz6522
    @kakashihafiz6522 15 วันที่ผ่านมา +1

    Hi, ascorbic acid with alpha arbutin also turn colour to yellowish. Is that still efficient and safe to use? Tq

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  15 วันที่ผ่านมา

      No, stop using it because the Vitamin C can oxidize over time or if it hasn't been stored properly.

  • @dhivyah4229
    @dhivyah4229 2 ปีที่แล้ว +1

    Hi Melissa. I have one important question Im aware that the ordinary products are fragrance free, but alpha arbutin does have a fragrance to itself. Can u confirm it for me. Thanks

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  2 ปีที่แล้ว

      No, it just smells a bit chemically. So all of the products have a "natural" scent. But it has no added fragrance! :)

  • @the_v8
    @the_v8 3 ปีที่แล้ว +1

    If the product not fake, but why I applied it and tomorrow I got to many small pimples on my forehead. I just bought this TO AA from another store. It is little bit different from the old TO AA I have, like you said in the video. But the blue code below on the bottle is a dark blue code color not like a baby blue color. Is the product not fake? And do I need to stop using it? *sorry for my broken english

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +2

      Well, breakouts can happen for many different reasons. Most of the time = you haven't cleansed your face correctly, or your skin needs to adjust to the product. This is not an indicator of a fake product. It can change; please watch the following video:
      The Ordinary Fake vs Original | Watch This Before You Trow Your Authentic Product Away!:
      th-cam.com/video/BmrDJIoq_IQ/w-d-xo.html

  • @rabiabukhari8911
    @rabiabukhari8911 3 ปีที่แล้ว +1

    So you mean to say there is not fake ordinary in the market ?

  • @farhatulkamilah9735
    @farhatulkamilah9735 4 ปีที่แล้ว +3

    Hi, Melissa! How about the korean language on the bottle and packaging? I have the alpha arbutin with korean language printed on bottle and box. Hope you answer my question. Thankss

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว +1

      Those are new bottles from The Ordinary, but I do not speak Korean. So I cannot help you.

    • @sharifahnajihah4556
      @sharifahnajihah4556 3 ปีที่แล้ว +3

      Its not fake as deciem have a store itself in Seoul and opening another store there too. It may have been that your seller got it from Korea.

  • @mizzyati710
    @mizzyati710 3 ปีที่แล้ว +2

    Thank you so much for your clear explanation. I almost throw my TO alpha arbutin because it’s yellowish 😅 Luckily I found you on my google search 😘

  • @maidahmemon4947
    @maidahmemon4947 ปีที่แล้ว +1

    Hey Melissa does the yellow brownish color alpha arbutin works well?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  ปีที่แล้ว

      I really do not know. You can watch the video if you like (and read the paper):
      Is Alpha Arbutin Safe for Skin? (Brown Patches or Skin Whitening + High-Temperature Storage)
      th-cam.com/video/scFqJ_DBmu4/w-d-xo.html

  • @stephanachaneldehere5659
    @stephanachaneldehere5659 3 ปีที่แล้ว +1

    Hi I purchased an Alpha Arbutin a while ago that I stopped using but I wanted to use it again but it has a gel consistency similar to the Niacinamide and the color is slightly pink. Is it still safe and good to use?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      Yes, the texture is similar to the Niacinamide. However, I haven't seen a pink one. It is transparent and transforms into a yellowish-orangy colour. I assume that the pink may happen just in between ;)

  • @ecy9304
    @ecy9304 3 ปีที่แล้ว +1

    Thank you!

  • @cherlieps
    @cherlieps 4 ปีที่แล้ว +1

    Hi melissa, i have a doubt, when i use buffet and then i apply gransctive retinoid squalene ( as the regimen deciem says) the granactive doesnt absorb... I feel that it remains on the surface of my face super oily and it is never absorbed, I only apply 2 drops just like Buffet why this happened?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว

      Well, I am sorry, but I can't tell you why this is happening. I assume it is because the buffet is already too sticky when applied on its own. I recommend using them at separate times.

  • @johnneilluga3098
    @johnneilluga3098 2 ปีที่แล้ว +1

    Hi melissa I bought two bottles of alpha arbutin, I used up one, the texture is white, after six months I opened the second one,why is the texture brownish not the same as the first. thanks.

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  2 ปีที่แล้ว

      Yeah, it may or may not be an issue. So far, the colour change is rarely an issue, but it also seems NOT associated with hydroquinone formation. I have done a video which you can see here:
      Is Alpha Arbutin Safe for Skin? (Brown Patches or Skin Whitening + High-Temperature Storage):
      th-cam.com/video/scFqJ_DBmu4/w-d-xo.html

  • @ddila1627
    @ddila1627 3 ปีที่แล้ว +1

    Hi Melissa, currently I am using cleanser from Eucerin, toner from NANO WHITE and essence and moisturizer from COSRX. i just bought TO Alpha Arbutin. I need your advice either I need to use essence after toning or TO after toning? Thank you.

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +1

      Use it after your Essence step! :)

    • @ddila1627
      @ddila1627 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial thank you for your advice.🥰

  • @pajamamama5965
    @pajamamama5965 3 ปีที่แล้ว +11

    I found this video after freaking out when I just opened my new bottle of TO alpha arbutin. I have been buying this product for 2 1/2 years and it was always completely clear, thick like the niacinimide and odorless. The new bottle is like the one you showed, yellowish, thin, and sour smelling. At 1st glance I thought it must be the lactic acid and they packaged it incorrectly. So I think what you are saying is that I just received an old bottle and this is what happens over time? I'm in the US.

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +1

      Yes, that is what The Ordinary claims, that it will have the colour change over time.

    • @pajamamama5965
      @pajamamama5965 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial ok thank you! I will try using it

    • @sahirualahakoon3664
      @sahirualahakoon3664 2 ปีที่แล้ว +2

      @@pajamamama5965 dear did you use it how’s the efficacy

    • @pajamamama5965
      @pajamamama5965 2 ปีที่แล้ว +4

      @@sahirualahakoon3664 I have been using it, almost finished the bottle. I think that it is working the same way as the clear bottle. I ordered more and the new bottle is colored also

    • @sahirualahakoon3664
      @sahirualahakoon3664 2 ปีที่แล้ว

      @@pajamamama5965 thanks for this quick response,stay safe and healthy 🥰

  • @elena93755
    @elena93755 2 ปีที่แล้ว +1

    i think mine was already opened and used.. i ordered the salicylic acid solution and the alpha arbutin, and there was more product in the salicylic acid bottle than in the alpha arbutin bottle..

  • @putrifauziyah1148
    @putrifauziyah1148 3 ปีที่แล้ว +2

    Hi! I've watched a lot of videos and its help me a lot.. But I wonder why my alpha Arbutin is too watery, do you think is it fake? But if i try to compare by the packaging everything just the same with the authentic one, but the serum just too watery, can you help me out?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +1

      The serum is usually very watery. So this is normal, colour can also change a little, and consistency. It's not sticky. 🙂

    • @putrifauziyah1148
      @putrifauziyah1148 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial Thank you so much Melissa for replying my question😊

  • @safamohideen8240
    @safamohideen8240 ปีที่แล้ว +1

    Mine changed colour too, I got mine from ASOS. So I doubt whether it's fake.

  • @erinaargiantis7853
    @erinaargiantis7853 3 ปีที่แล้ว +2

    Hi Melissa, I got TO alpha arbutin from a market place in Indonesia. And I bought it at a very cheap price. The packaging looks like the new version of TO alpha arbutin in your video. I'm worried if it might the counterfeit product. I will be glad if you can help me😭
    ~Thank you

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      If you like to, you can send me pictures, and I can look at the packaging, but I cannot tell you what's inside. melissavandijk@posteo.net

    • @erinaargiantis7853
      @erinaargiantis7853 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial Thank you, Melissa🥰

  • @andreaanaya3013
    @andreaanaya3013 3 ปีที่แล้ว +1

    Thank you!
    Really helpful. 😊❤️

  • @glorialee1184
    @glorialee1184 3 ปีที่แล้ว +2

    Hi but my alpha ordinary packaging is the new one but however it came yellowish is that a bad sign?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      According to The Ordinary, it does not affect the efficacy.

    • @jesisca4730
      @jesisca4730 3 ปีที่แล้ว

      Where did u order it from

  • @binitakc2746
    @binitakc2746 3 ปีที่แล้ว +1

    something is disturbing me
    everything u said is matching as original product
    but serial number is written on the bottom of the bottle so i am worried if its a fake product...

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      The number can be placed anywhere..I have bottles where it is on the bottom of the bottle, on the side on the bottle or even on the label itself :)

    • @binitakc2746
      @binitakc2746 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial aww thank you for the reply you’re really kind ... i like you sooo much ... lots of love 💕

  • @kakashihafiz6522
    @kakashihafiz6522 3 ปีที่แล้ว +1

    So i can conclude that new version alpha arbutin clear water colour. That yellowish colour efficacy still the same as clear water colour. I though its change colour because its already expired. Tq for explaination.

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +1

      Correct, if your Alpha Arbutin is new, it should have a clear color, however, it may change the color over time.
      According to the Ordinary, you still can use your Alpha Arbutin even though the color has changed.

  • @diratalib387
    @diratalib387 2 ปีที่แล้ว +1

    Your video help me alots because im having same prob..TQVM

  • @mariapatel6500
    @mariapatel6500 ปีที่แล้ว +1

    Hey melissa i just recieved my alpha arbutin and its a brownish colour so u think its fine?
    And i always order through boots uk

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  ปีที่แล้ว

      It is really not clear to me. According to the Ordinary yes.
      I have done a video about it see here:
      Is Alpha Arbutin Safe for Skin? (Brown Patches or Skin Whitening + High-Temperature Storage):
      th-cam.com/video/scFqJ_DBmu4/w-d-xo.html

  • @moizsaif7252
    @moizsaif7252 2 ปีที่แล้ว +1

    I know this is a alpha arbutin video but I have a question i bought my retnoid 0.5 squalane last year never opened it kept it in the shelf opened it before yesterday it was light brown colour I thought in the Internet it was supposed to be yellow colored is it oxidised or expire or what?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  2 ปีที่แล้ว

      I think that heat can also influence it. But not sure. Probably best to ask The Ordinary about this. deciem.com/en-de/contact-us.html

  • @Vitality2751
    @Vitality2751 3 ปีที่แล้ว +1

    Hello dear. I am using alpha arbutin 8% ascorbic asid 2% bottle means vit C. But after a year almost, it turned out yellow.. Have it oxidized? Can i use it now or no.. Pleasee guide.. It was white in colour initially i guess but its yellow now.

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      Hello Nabila, wow, well, generally it's only good for about 6months after opening. So after a year, it probably has oxidized, yes.
      How Long Do The Ordinary Products Last When Opened?:
      th-cam.com/video/1AwcgTcE3GU/w-d-xo.html
      Have you used it regularly and have you seen some improvements 🤔?

  • @sheikhtashfeahtabassum903
    @sheikhtashfeahtabassum903 3 ปีที่แล้ว +1

    Shall I keep the alpha arbutin 2%+HA IN THE REFRIGERATOR?
    In my countey, the Temperature now is 28-33° Celsius.

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +1

      Yes, you can :) Especially when it's like that for a longer period. Or just store it at a cooler place (if possible)

  • @alnamaroon1884
    @alnamaroon1884 3 ปีที่แล้ว +1

    Hello Mam,can you please clear me,what is the difference between us/uk/canada's the ordinary products version? is those all same or they have any difference?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      they are all the same but the packaging may look a bit different.

  • @senjutisarker8832
    @senjutisarker8832 2 ปีที่แล้ว +1

    Today I bought my second Alpha arbutin, but this one is thicker and when I applied it to my face , it's forming foam. Is it normal?

  • @Drtia206
    @Drtia206 ปีที่แล้ว +1

    the color of my serum changed..haven’t even opened it yet. I bought it a year ago but haven’t opened it yet. Hope it’s work

  • @noshina04
    @noshina04 3 ปีที่แล้ว +1

    While dabbing this serum in my face feels very sticky and my skin becomes tight afterward but after 4-5 minutes skin becomes normal. Is it okey?!
    Sry for my bad English

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      Hm, how much do you apply? The Ordinary recommends the following:
      Patch testing - We recommend avoiding unprotected solar exposure, gradually incorporating one new product into your regimen at a time and applying test patches first to see what works best for your skin. For more information on how to do a test patch, please visit our Patch Test Guide on The Ordinary website.
      Order of Application - We suggest using no more than 3 serum formulations in a single routine for optimal skin penetration.
      Generally, we recommend applying water-based solutions first, followed by oil formulations, and finally cream/suspension formulas. If you have more than one water-based serum, you can apply based on the priority of your concern (the product that targets the most important concern should go first).
      About 2-3 drops of each serum and 1 pea-sized amount of creams should be enough for the full face and neck.
      Acne - Just as a note - none of our products can be considered medical treatments for acne, so we suggest consulting with your physician to see what may work best for your skin. :-)
      Pregnancy - While each ingredient has been tested and is considered safe for topical application, DECIEM products have not been tested on pregnant or breastfeeding people. When pregnant or breastfeeding, it is recommended to avoid any skincare products containing retinoids such as formulations with Granactive Retinoid or Retinol.

  • @user-vr9th2so3e
    @user-vr9th2so3e 4 หลายเดือนก่อน +1

    Please I bought mine recently but it has a strawberry color

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 หลายเดือนก่อน

      In that case, I would not use the serum anymore but rather ask for a refund or exchange!

  • @shaherasuhaimey630
    @shaherasuhaimey630 2 ปีที่แล้ว +1

    Can i mix TO alpha arbutin & TO hyaluronic acid after i use AHA BHA peeling solution????
    ..
    I have black scars on my face..
    So can i mix both in my skincare routine???

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  2 ปีที่แล้ว

      You can use both products after the peeling solution. But generally, it is advised only to use hydration or a moisturizer afterwards.

  • @russelsantos3076
    @russelsantos3076 3 ปีที่แล้ว +1

    Hi Melissa ! I do have a Alpha arbutin and when I bought it , it's already brown and it is okay if I've been using this product 1week from now and nothing improved to my skin ? Should I used it for further results?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +2

      Well, according to The Ordinary, it is still okay to use. But you need to use the products for at least 2-3 months. But for what skin concerns are you using it? 🤔

    • @russelsantos3076
      @russelsantos3076 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial thanks Melissa , I do have a Dark spots but now Im gone breaking out while using my routine From Hyaluronic - Niacinamide - Alpha Arbutin - Azelaic acid . Is it normal if my skin gets Break outs? Am I correct by ordering my skincare routine?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +1

      @@russelsantos3076 For how long have you been using it? Because during the first weeks that is pretty normal since your skin needs to adjust to the products.

    • @russelsantos3076
      @russelsantos3076 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial I've been using this routine 2weeks from now .

    • @russelsantos3076
      @russelsantos3076 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial and does niacinamide had a smell? Like glue

  • @dr.javeriahussain6286
    @dr.javeriahussain6286 2 ปีที่แล้ว +1

    I also got brownish serum

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  2 ปีที่แล้ว +1

      According to The Ordinary it is not an issue. See here: theordinary.com/en-de/alpha-arbutin-2-ha-serum-100401.html

  • @sharpieattk9400
    @sharpieattk9400 3 ปีที่แล้ว +1

    Hello ive bought my products frm a China shop and apparently my alpha arbutin seems to have an older version of packaging/bottle but the content is white and not yellowish (as it supposed to be if it's an older version i guess). So im confused. 😕

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      Well no, it may not happen with every bottle. I do have one at home that doesn't have it at all, which is weird. But there are some official China shops on the Deciem website so that you may have bought it from an authentic retailer 🤔? (some do sell old bottles that are 1-2 years old...)
      deciem.com/find-us. --> online retailers -->China

    • @sharpieattk9400
      @sharpieattk9400 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial thank you so much for replying. I appreciate it. God bless you. 😊

  • @nurulsyafiqah5034
    @nurulsyafiqah5034 3 ปีที่แล้ว +1

    Hi Melissa, I just bought TO Alpha Arbutin from third party seller, I found out that my Alpha Arbutin is absorb slowly and there are slightly foam when I trying on my hand. It is normal?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +1

      The foaming is normal if you rub it into the skin. Also, do you have dry hands? This may be a reason why it is slowly absorbing into the skin. Also, it's important not to use too much of it! :)

    • @nurulsyafiqah5034
      @nurulsyafiqah5034 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial Yes, I do have dry hands. Thanks Melissa for your clear and good explanation. Now, I can use my TO without worries.❤️

  • @abigailsamonte2142
    @abigailsamonte2142 3 ปีที่แล้ว +2

    Hi, Is it normal for face to feel tight after using TO Alpha Arbutin?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      Hey! :)
      Hm..how much do you use of it? Also, what else do you use along Alpha Arbutin? :)

    • @abigailsamonte2142
      @abigailsamonte2142 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial but after I put moisturizer the tight feeling disappear. Is that normal in alpha arbutin?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +1

      @@abigailsamonte2142 yes that's normal :)

  • @farzanazahid6442
    @farzanazahid6442 4 ปีที่แล้ว +1

    Hello ..my lip is currently bei g hyper pigmented ..can I use this serum over my dark side of lips??

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว

      I don't know if you can use it on your lips...you may want to ask the Ordinary customer service about that😅

  • @mommym2486
    @mommym2486 2 ปีที่แล้ว +1

    I hope you have a fake one to compare vs original, theres so many fake china ordinary online and they look exactly the orig ones esp packaging. This didnt help me im stil confuse if i bought the orig.one

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  2 ปีที่แล้ว

      Can you send me pictures to melissavandijk@posteo.net? So far, I haven't seen many fake products; in fact, only 1 (maybe). People seem to have fake versions but can never share pictures or show them. So I assume it is old stock that larger retailers sell to poorer Asian or African countries and to South America because that is a widespread practice here in Europe and the United States. So old "things" we do not need are still good for these people. This is, of course, a massive crime against humanity, but nobody cares as long as the money flows...

  • @firry8158
    @firry8158 ปีที่แล้ว +1

    I recently bought one and some says texture should be oily but mine was watery...like the texture is just water, not oily or sticky. Im concerned if I bought a fake product. I'd really appreciate it if someone can tell me

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  ปีที่แล้ว

      Do you have the Alpha Arbutin 2% + HA? If so, the texture is water. There is another one called "The Ordinary Ascorbic Acid 8% + Alpha Arbutin 2%," which has an oily texture.

  • @fathimashahma9279
    @fathimashahma9279 2 ปีที่แล้ว +1

    Its been 7 months since i opened my alpha arbutin bottle and its been 6 month since i started using it, now it has changed it's colour to yellowish also it smells weird not like usually it smells so still can i use it ?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  2 ปีที่แล้ว

      There is a little symbol on the bottle with a number next to it which tells you how long it is safe to use after opening.
      en.wikipedia.org/wiki/Period-after-opening_symbol

  • @sabrinahossain151
    @sabrinahossain151 2 ปีที่แล้ว +1

    Hiii... Sister... My alpha Arbutin become little yellowish.. Can I use it further??

  • @nasimajuthe5690
    @nasimajuthe5690 3 ปีที่แล้ว +1

    I bought a alpha arbutin and it is total white serum ...I can't recognize is it real or not,, and it smells like neems flower

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      I am not sure how neems flower smells. And it should be transparent. Can you send me some pictures? melissavandijk@posteo.net

    • @nasimajuthe5690
      @nasimajuthe5690 3 ปีที่แล้ว +1

      It is transparent white in colour,,but hasn't changed to yellow yet, I've been using it for three or four days.. , you said that it turns into yellow,,and the package cover saying it is fragrance free,,but I can smell some flowers

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      @@nasimajuthe5690 It is fragrance-free however it has chemicals that have all some smell ;) According to The Ordinary, it can change to yellow over time, which is not a reason for concern.

  • @fathimashahma9279
    @fathimashahma9279 3 ปีที่แล้ว +1

    Hello please help me! I have bought my alpha arbutin from china through an online store here in my country srilanka, and according to your video my alpha arbutin seems to have an older version of bottle, but is it ok to not to have a gap between the cap and the squeezing part! And my squeezing thing is bit big and curved than your video! Is that matter to consider? Is that original?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +1

      Hey :) I have just uploaded a video about that see here:
      The Ordinary Bottles Don't Close Properly - Why You do NOT need to be Worried! NOT a FAKE product!:
      th-cam.com/video/b7-OptHkX-I/w-d-xo.html

    • @fathimashahma9279
      @fathimashahma9279 3 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial How about the blue batch number? In my alpha arbutin, the box's and the one in my bottle's batch numbers are different ! And there is no US mark on my box! Does it mean its fake? Still can i use it? Please help me :(

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว +1

      @@fathimashahma9279 can you send me some pictures please to melissavandijk@posteo.net

  • @chamilakma376
    @chamilakma376 ปีที่แล้ว +1

    Hi melissa. Please help me. I'm from sri lanka. I got ordinary product alpha arbutin and it also yellowish color. I apply it in the morning and night time but it's not worked to me. I got pimples. My skin is combination. Please can you tell me why it's happend? Is it fake or not suitable to me?

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  ปีที่แล้ว +1

      How long have you been using it? Did you start with a twice-daily application? If so, you can reduce the frequency to once daily or every other day, giving your skin more time to adjust.

    • @chamilakma376
      @chamilakma376 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial Thank you Melissa ❤️❤️

  • @Simaarts-7
    @Simaarts-7 2 ปีที่แล้ว +1

    Hi dear Melissa i have alpha arbutin which has color yellow it's fake or not tell me please and thank you so much

  • @polaperez-bengoaorellana7450
    @polaperez-bengoaorellana7450 2 ปีที่แล้ว +1

    Thankyouu!

  • @kiraneeekim8083
    @kiraneeekim8083 3 ปีที่แล้ว +1

    Semangat ya bund buat Vidio nya

  • @divamogha5599
    @divamogha5599 4 ปีที่แล้ว +2

    Soo Early💗

  • @rabiahtulbieya2606
    @rabiahtulbieya2606 3 ปีที่แล้ว +1

    I am your new subscriber

  • @elizabethise6740
    @elizabethise6740 3 ปีที่แล้ว +2

    Hi Melissa, I just bought my own Alpha arbutin but the font is very small. It’s not as bold as the rest of my other products and I’m worried it might be fake.

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  3 ปีที่แล้ว

      You can send me an email to melissavandijk@posteo.net, and I can compare it to the once I have at home :)

  • @aryaanil6313
    @aryaanil6313 3 ปีที่แล้ว +2

    hai ordered mine from amazon and it came with a tinted pinkish color

  • @muhdtadzry2652
    @muhdtadzry2652 4 ปีที่แล้ว +1

    Hi Melissa,can i use arsobic acid+alpha arbutin with corsx snail mucin?

  • @tasnovasdiary4421
    @tasnovasdiary4421 2 ปีที่แล้ว +1

    Hey melissa!! I bought bunch of product from the ordinary a year ago but did not open them, today i open the alpha arbutin but it has changed the color to a yellow tone as like the yours yellow one. My ques is did you still used your yellow toned one after this video!?? Or anyone used this yellowish alpha arbutin!? Should i use it or throw it please any one help me out by let me know the ans!! Thanks

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  2 ปีที่แล้ว +1

      Well, according to the Ordinary, it doesn't matter. However, I did not use Alpha Arbutin much after this video, only for demonstrations, but that was not because of the colour but because I did not need it. Personally, I do not feel good when a product changes colour; if it is only a little bit, then I am okay with it, but if it really turned yellow, probably not no.

    • @tasnovasdiary4421
      @tasnovasdiary4421 2 ปีที่แล้ว +1

      @@MelissaVanDijkOfficial thank you 💕

    • @nadarashid3429
      @nadarashid3429 2 ปีที่แล้ว

      is the yellow one a bit watery compared to other one ?mine is

  • @faridamohamed7804
    @faridamohamed7804 4 ปีที่แล้ว +1

    hello i need help with setting up a AM and PM routine i have been using cerave SA cleanser, ordinary caffeine oil,Ordinary Ascorbyl Glucoside Solution 12% and a moisturiser, i now have placed a order for Niacinamide 10% + Zinc 1% and Alpha Arbutin 2% + HA but i don't know how and when to use them and what not to mix it with i suffer from hyperpigmentation around my mouth and cheeks i have some blackhead on my nose and chin and some marks from pervious pimples

    • @MelissaVanDijkOfficial
      @MelissaVanDijkOfficial  4 ปีที่แล้ว +1

      Hello Farida ❤️
      CeraVe SA cleanser
      Ordinary caffeine oil (Water-Based Serum)
      Ordinary Ascorbyl Glucoside Solution 12% (Water-Based Serum)
      Moisturiser (Cream or Lotion)
      Niacinamide 10% + Zinc 1% (Water-Based Serum)
      Alpha Arbutin 2% + HA (Water-Based Serum)
      Well, I think that you have the right products and that you can achieve great results. From my experience (as a regular user), I believe that pigmentation issues are challenging to treat, especially when they are around the eyes and or mouth. I don’t believe that topical products ( or at least the once available over the counter) can entirely solve it. It’s probably best to consult a dermatologist.
      Here is the information you need to build your routine:
      The general rule of thumb for order of application is:
      1. Water-based serums
      2. Anhydrous Solutions and Oil Formulations
      3. Lotions & Creams & suspensions
      Important:
      If you have more than one water-based serum, you can apply based on the priority of your concern (the product that targets the most important concern should go first). And it’s recommended applying eye-serums (such as Caffeine Solution 5% + EGCG) first after cleansing.
      It’s recommended using no more than 3 serum formulations in a single routine for optimal skin penetration.
      About 2-3 drops of each serum and 1 pea-sized amount of creams should be enough for the full face and neck.
      Use a "patting" application method, as opposed to "rubbing."
      Always apply sunscreen when you are exposed to the sun!!
      Some products can have a foaming effect upon application depending on the other products you are using in your regimen. The foaming should not last longer than a few seconds and both should not remain sticky once absorbed into the skin. (Video: th-cam.com/video/r04W7rQV1R0/w-d-xo.html)
      "Pilling" (snakeskin, shedding) can occur due to too much product. Your skin can only absorb a certain amount of product, and any excess will be left on top of the skin so that when the next product is being applied, it rubs off. (Video: th-cam.com/video/l_C7HtO826A/w-d-xo.html)
      If you wish to incorporate multiple Vitamin C's, Retinoids, and/or Direct Acids into your skincare regimen, it's suggested using them on alternate evenings and waiting until your skin has adjusted to one before introducing another.
      Niacinamide 10% + Zinc 1% cannot be used alongside any pure or ethylated forms of Vitamin C.
      Niacinamide 10% + Zinc 1% can only be used alongside Vitamin C derivatives:
      - Ascorbyl Glucoside Solution 12%
      - Ascorbyl Tetraisopalmitate Solution 20% in Vitamin F
      - Magnesium Ascorbyl Phosphate 10%
      How to Create a Skincare Routine With The Ordinary Products - A Beginners Guide:
      th-cam.com/video/png_aAg5B0A/w-d-xo.html

    • @faridamohamed7804
      @faridamohamed7804 4 ปีที่แล้ว

      Melissa Van Dijk thank you very much ☺️☺️