Mines is a 2024 has 14k miles and this happened. They claim it’s a back order but it’s not. It’s a strike, was told by an employee they know this issue is happening with all the newer models. They just want the money.
Thanks for commenting and we agree! The only people who can fix this problem is "US" and we need to stand together and make them accountable for this nightmare.
Dealers should be obligated to pay the customer a fair amount DAILY for every day their vehicle sits in their compound unrepaired. " LOANER " vehicle does not solve the "problem".
Glad I watched this video. I was on the fence….. got a buddy who has 25k miles. 6 months been sitting at the dealership. 2024 2500. Diesel. Same. Transmission valve.
I have a regular 2020 1500 crew cap silverado and I'm having the same problems. I bought it brand new and the same dealership has always maintenanced it. Currently have engine light on for transmission/engine and drive train but the can't look at it for a week also with no rental replacement.
Wow - we didn't know there was any problems with the 1500 thank you for sharing your story. Sorry this is happening to you as well. We have an updated video about GM's solution to our problem coming out today. Thank you for commenting!
Last new GM PRODUCT I bought was 2008 fully loaded Avalanche… left me and my child on the side of the road more than 10 times… reduced engine power light…. Dealership could never figure it out… 47 thousand in 08… now I buy clean used cheap vehicles, and drive them until the engine or transmission dies… and I can work on them for the most part…
Ive heard of nothing but problems with all diesel brands in the last few years. I got a 23 Ram HO with 35k miles, no issues yet thankfully. Hope GM can turn things around for you, sad that the big three cant provide some decent customer service or a reliable package. Especially with the price tags these days, nothing but greed going on.
Would not be surprised if they put the wrong fluid in your transmission. My son has a 2018 that the manufacturer put wrong fluid in at the factory, he has had problems with shifting mainly down shifting. Transmission shops told him about the mistake that Gm had made. Any truck that comes in they change out the fluid.
Sorry to hear that you're having problems. Imo, I would try Another Dealership Or Try a Trusted Transmission shop. I have seen where ALL Manufacturers, GM , FORD AND CHRYSLER/ RAM have had Transmission problems. Good luck with your truck !
@@TheRiverstoneLife Also, There is another Manufacturer that is having Trouble with their Truck, Motor, Transmission, And Rear Axle, Rear Ends. I was reading Abunch of Complaints about them. I believe it was here on TH-cam. It was About the Toyota Tundra ! Again, Best wishes on your Truck ♥️🙏
I'm in Massachusetts and had the same problem. Dealer had it for 4 weeks the case manager(s) did nothing. Same as you, no vehicle answers. Said it could be 3, 4 or even more moths. Traded it in and bought a new one. Not what I wanted, but I needed a truck. Mine was a 22 with only 35K on it. Good luck.
The "parts unavailable" routine is designed to wear the customer down until they give up. TOTALLY INEXCUSABLE ! Sad thing is that the part will be the same as the part that failed. Dealer WILL NOT install aftermarket parts that might solve the problem.
You're welcome. Sorry to discourage your truck buying but we are glad you came across our video. Our goal is to have this video get out there so people aren't in the same awful situation we are in now. Thank you for watching and commenting!
I DO NOT BELIEVE in coincidences like this. Perfect transmission, until serviced then immediately is broken when they finish servicing it. They screwed something up. Maybe forgot the o-ring on the filter or something similar.
I had to have my valvebody replace at 114,300 and I got it in 3-4 weeks. That was 1,000 miles ago and no issues since. I think you should be OK once you get it replaced.
Thank you for sharing your story - we hope we have no issues once we get our truck back. Your story gives us hope! We have an updated video about GM's solution to our problem coming out today.
Same issue. 2023 Silverado 3.0L LTZ bought new. At 30k the truck went into "limp mode". The service manage said I was lucky because he had one in stock and will take a few days to replace. Hopefully the new part doesn't have the same issue in 30k.
Exact same issue on my 2024 Ram 2500 Limited. 40 days at the dealer, valve body replaced. Still having the same problem!! Less than 8k miles on the truck.
It's a valve body that needs to be reengineereed. GM & Ford are replacing the failed part with the same valve body because they haven't developed the new one yet.
@Youngmechanical you are correct. The half ton trucks are the transmission GM and Ford did the joint venture on. The Allison is not used in Ford HDs. People who say otherwise have no idea what they’re talking about.
Down to final negotiations on a 2024 GMC 3500 Denali. Found this Video after watching, call and purchase the Ram. Thanks probably saved me a lot of heartache down the road. Again Thanks
Wait till your motor goes bad. They put what they call windows in the block. Which is basically lighting up the motor weight, in their quest to make more power to weight. but it make so the journals flex and eats up the bearings. There no fix for but new motor. We need to back to the basic. Not trying to get so much horsepower out these things.
I have a 2021 silverado z71 with 5.3L , I have been very blessed with this truck. I have not a problem with the engine or transmission, it has over 87 ,000 miles and travel 150 miles 5 days a week. I did have the transmission flushed, no problems.
My 2023 GMC 2500 Duramax did this towing my 12,000 trailer home from a trip. Running perfect, then was accelerating from stop light and around 45mph on about the 6th gear shift it didn't shift right and jerked, went into limp mode. I pulled over, shut it off, tried again and same. Limped to a Loves truck stop and pushed the onstar button and waited a few hours for it be towed. Left me stranded. Towed it to dealer and have family member with a truck rescue me and trailer. Dealer is back logged with, you guessed it transmission issues. 1 1/2 weeks later, they pull it in and diagnose it. Said it is a common problem and there is 3 waiting on same issue in front of me. Said they had been waiting a month. Very discouraging, I'm truckless for the rest of the year it seems. Dealer said he was ordering valve body and complete transmission. Whichever they send, they will install. To my surprise a day later the dealer calls and said GM overnight a NEW version of the valve body and they was going to install it. The dealer has no idea how I got lucky as there's 3 others that have been waiting over a month, but the part they received is for MY truck, they ship them for specific jobs. He said the others have a been getting new transmissions. I think GM just now has come up with a fixed valve body and are starting to ship them. I think the replacement complete transmission likely have the defective valve bodies in them, so might be going thru this again. Dealer said it's late 2022 to current 2024 models affected. I'm back in business for now, and reasonable time, although I was told to be ready to wait for months.
WOW! Thank you for sharing your story with us! Please keep us posted and let us know how the new version of the valve body is working for you - you are the first person who has told us about this - very interesting!
I went through something similar with my 2021 GMC 1500 with the 3.0L duramax. My truck spent over 9 weeks at the dealership waiting on parts (Heating/Cooling manifold Circuit solenoid) was on national Back Order. I had to Rent a Vehicle to go on a family vacation that was planned months prior. It wasn't till i went on vacation and had to rent a vehicle last minute because the dealership loaner wasn't allowed to leave the state that i called GM Customer Care to start a case. GM Customer service said don't worry enjoy your vacation we will take care of you. After vacation and sent them the bill for the rental they said the best they could do was only pay a 1/3 of the price of what the rental bill cost me. Told them that would be the last GM product I would ever buy again and canceled the Yukon XL that I was about to purchase for my wife. Side note I've owned GM vehicles all my life and felt completely disgusted with the customer car. This was the First new Vehicle I have ever bought brand new and it will most likely be the last because of how they handled it.
Its not just a GM thing, Ram has had issues with the 68RFE(valve body) and the AISIN(snap ring) trans in some current models, parts were back ordered etc. Its hard, but be patient. The number of people having continuous issues is very small compared to the number of vehicles sold. Some have said that there is a new part number to address this issue...so 2023 and 2024 trucks should have that part.
Even as ford had built their own transmissions for years as by Y2K they and GM collaborated on a line of ten speed automatics. With GM on the heels of a class action lawsuit regarding AFM/DFM when a lineup of vehicles having the ten speed automatic is being recalled for a failure in the valve body as a second lawsuit is in the works.
All the makes have their issues now, you can't get anything fixed quickly. My grandpas Dodge was down for 3 months, my mom and Dad's two Ford's had major repair delays too. I had to wait 3 months for a piece of trim for my '24 Silverado.
Mine took 74 days to fix. They put a new transmission in because they couldn’t get a valve body. GM customer relations is a waste of time. I just got my truck back and they are sending me emails saying they have no updates for me!! They told me the new transmission has an updated valve body but who knows really. Truck is fantastic when it runs but GM is a joke.
WOW! Thank you for sharing your story with us! 💯 agree! We are impressed that you are receiving emails because they keep telling us that they are sending us emails and we have yet to receive any 🙄 and we have checked our spam lol. Thanks for commenting!
I am so sorry this has happened to you. There are no easy solutions here. It seems like the part you need is on backorder, leaving your dealer as helpless as you feel. Make sure there is a special order in your name. It is never a good idea for a dealer to take parts off a vehicle in inventory. They most likely will not get paid to R&I the parts. The dealer would also be paying monthly to floor plan an unsellable truck. Transmissions do fail after fluid changes. I never go past 50K miles for that reason. Remember, pulling your RV is severe service. Lastly, GM might reimburse you for some of your expenses, but it will be an uphill battle. Be patient, follow up often, and good luck. Retired GM Dealership Parts Manager.
Mine is 80’days. They are now putting in a transmission they just found in California. Do not buy a GM vehicle new. Dealer said 40% of these have this issue
first off, when you buy a vehicle don't ask, demand the transmission has a dip stick. the ONLY reason to not have a dip stick on a transmission is to try and force you to take it to a dealership.
Same issue with my 2023 GMC Sierra 2500HD, 10 speed FAKE Allison, 28,000 miles. Never had previous service to transmission. Dealer has had my truck for 5 weeks and counting with no ETA. Opened a case directly with GM yesterday. They are escalating to someone else but don't expect any answers.
Thank you for the update. My GM dealer in Canada has told me they have 4 GMC waiting for the same part as your truck. The funny side is the service manager of the dealership is one of the 4 trucks waiting for the valve body. He told me the parts distribution centre in Canada keeps providing false delivery promises. Other dealers that have the part will not sell to any other dealers. Can you imagine between Canada and U.S.A. how many of these trucks are waiting. As a side not I have a 2018 GMC Denali 3500 HD dually with only 40,000 miles no issues for sale.
Mine went at 63,000Km and its been at the dealer for 4 months. Apparently the Part shipped a month ago, but now they have no ETA. Maybe they strapped it to the back of a turtle. Im not sure why it takes so long to ship. Something doesnt seem right. GM wont own up to anything.
I knew that I should have kept my 2018.... even though a 2020 6 1/2' bed was finally available! The milage is only 38,500, but I'm "Very Concerned about it!
I have a 2020 gmc sierra 2500 with 72k miles and I have an appointment this Monday I’m a little bit worry about flushing and changing the transmission filter and fluid i don’t know if should I do it or not I’m a little bit scary now…
It's rarely ever a good idea to "flush" the transmission. The better thing to do is to drain the fluid and refill...but not flush. Flushing is the mechanic using a machine to force fluid through your transmission. Doing this can break debris loose and then it can get stuck inside the valve body of the transmission internals. The only time you should flush a transmission is if it isn't working properly and the flush is a hail mary to see if it will work fix it. Otherwise, drain and fill only.
I have a 2024 3500 6.6 gasser. After 500 miles I was getting on the freeway and the transmission hit hard. After that when It down shifts from 2nd to first it shifts really hard. No check engine light. Should I be worried about this? Is this the same kind of shifting you were experiencing?
The dealer has had my 2023 2500HD for 60 days now. I have had their "loaner" and put over 5,000 miles on that presently. They gave me a "comparable" loaner for my 2500....a 2024 Malibu. Yes, a Malibu. I've read that Allison sold in 2020 also that the new 10 speed is just and 8 speed with a 10 speed valve body and it's killing them. Watching your vid is like watching exactly what I am experiencing.
UGH - so sorry you’re dealing with this sh-t show but thank you for sharing your story with us. We appreciate you taking the time to comment. Please keep us posted.
So about two months ago, my truck started shifting down. I have a 2023 2500 Denali with the Cummins and the bulletproof Alice and I thought ….not so much. I took the check in. They checked it. It was the valve body they reset. It said it be fine to drive. I told them it says not to the service manager said it was electrical not mechanical so you’ll be fine. I drove it for about 50 more miles it did it again. I took it back to them And got a repair order started. It already ordered my part but there wasn’t a repair order so I get a rental car so then I started looking for rental cars they give you $44 a day to find a car that doesn’t include taxes or fees the cheapest truck I could find to rent here in Montrose. I believe Avis is $198 a day which is pretty ridiculous. I tried to run it for two months because that’s what I heard I would be down on that 150 really won’t do what I wanna do anyway then I found Trucks at Barco rentals in Salt Lake City but I don’t have commercial insurance. I have a business but I’ve never had a commercial vehicle. I haven’t needed it so I called the insurance companies and it was gonna cost me $6000 because you have to pay for a year upfront $500 a month , so I’m gonna work because if they have this done three months that’s a waste at this point I don’t know if they will have it done two or three months but whatever so I found a couple of trucks for with companies that I had worked for in the past, but one of them was my father‘s comp back in 1963, so his name is still on it, which makes my name still on it and they frowned that even though I could be driving a truck today They said that the name of the company reflected mine. They didn’t know if it was on the up and up what should they care they’re only putting out $1320 a month doesn’t matter where you find the vehicle. At this point, I talked to Issac , GENERAL MOTORS today and told him that we need to have a class action lawsuit and square up and I’ll put my name on the side of the building instead of GENERAL MOTORS and at least I’ll take care of my customers ridiculous to have a truck that this expensive and you get no help Other than that Turner automotive here Montrose their service manager explained to me that I didn’t buy the truck through them so I wouldn’t be getting any help from Ross Turner. I told him I’ve known Ross for years so I think I might and he said no he I’m related to him. I found out he’s his brother-in-law. I knew he got the job someway somehow other than being a good service manager, he doesn’t understand That being a service manager doesn’t just mean that you fix vehicles that means you take care of the customer too, so he should be out of there.
WOW - thank you for sharing your story with us - we are so sorry you also have to deal with this nightmare - UGH! We agree we need a class action lawsuit. We will never understand how GM isn't being held accountable for all of these issues. It's not okay! We hope you are able to get your truck fixed ASAP and you can be back on the road with your truck. We appreciate you taking the time to comment.
Mine is a 2023 3500 single wheel crew i hotshot with so it pulls everyday mine transmission went out at 106,500 just past warranty fess told to file claim with GM and if they would do anything and they did it was a $7800 total replacement and I spent $4000 so almost met me halfway on it since this happened after some more research I have that you should treat the 10L1000 like a 68rfe cut your maintenance interval in half. I also drive my truck like you described watching the rpm’s and taking it easy during hard pulls. When this first happened they tried telling me I was pulling to much with it I told them I traded my 15 power stroke for this and it was rated do less I didn’t buy a 1/2 ton v6 I bought a duramax meant to do what I’m doing with it
Transmission is Allison branded made @ GM Powertrain in Toledo, Allison was owned by GM. Ford & GM 10 speeds have problems which is why I bought a new Cummins Aisin
Ops!! Just from Chevrolet dealer, was test drive and price discussion on 3500 hd diesel, now I am confused, I guess will go with ram ( but it have some problems too) So I am in MN and we got lemon low if truck sits more than one month at dealership. My friend has 24 Silverado and at 40k have Some transmission problem , so the dealer bought his truck back for full msrp price and he waited for 15k ( attorney fee)
My 2024 trail boss has 10,000 miles on it valve body went out been in shop 3 months.. still there can not get a time frame of when part will be in just keep getting told on back order don’t know.. did give me a loaner that I have to return every time I get 5,000 miles on it for another one but just blowing smoke on when it will be fixed
Sorry to hear of your problems with gm. I have 2 vehicles with Allison transmission, thankfully no problems. It seems all these manufacturers are listening to the share holders instead of there customers. The bottom line is they are useing low bid manufacturers for there parts. There should be plenty of these transmissions in the salvage yards from accidents, they could retrieve one and get the parts they need to get you on the road . Unfortunately it seems the customers come last. There are lemon laws if need be ! Just my thoughts. Good luck with with everything. Safe travels.
I would never buy a GM product my kids bought a 2020 GMC Denali and they spent over a hundred grand for it at the 50,000 mile marker the transmission went out the brakes had multiple brake pads on it didn't even make 49,000 miles and then the engine lost a cylinder so what they did which I told them not to they went and bought a Denali 2014 Cummins copy 6 cylinder diesel which should be okay it gets 25 mi to the gallon which is awesome but it still has all the little GM quirks GM is just throwing these f****** cars together they do not care and they always have been like this since day one I've had a lot of Chevys and I've only had to have two dodgers in 40 years and most of the Chevrolet problems were all inherited like camshafts going bad on 350s they also had fuel pump problems blowing head gaskets I had Duramax diesels that blue head gaskets and I baby them all the way through and I'm a diesel mechanic and tried to fix them got them running but for some reason everybody had the same problem they are expensive throwaway vehicle have a nice day
Sorry for your troubles. All 3 heavy duty truck manufacturers have serious issues,good or bad luck is possible with any brand.We are helpless as a turtle on its back.
Our 22 Ram with the Cummins lost a lifter which scared the cam @ 70k miles. Sat at the dealer for 7 weeks waiting for parts late last year. Guy down the road from our farm has a 22 Ram that he hotshot's with well north of 200k miles zero issues. Seems like it's a crap shoot on what you get from the big 3 now days sadly. Really enjoy your channel.
Thank for you commenting and sharing. YES - we agree - it is definitely a crap shoot on what you get these days.. BTW: Thanks for your kind words - we appreciate it!
Dodge is still Dodge no matter trying to change the name! Body falls apart and all the cheap plastic squeaks and rattles but have only filed bankruptcy 5 times!
2022 Ram trucks have had this issue. I haven't seen any other years have those troubles. Problems can happen with all trucks, no matter the manufacturer.
I, bought my 2021 with 115k miles. 1st owner service transmission at 90k, my truck has 120k, is working perfectly, sorry for your experience. I planning to do another service soon, 🤞🙏
I've owned Diesels from Ford(97,03,06) Dodge(2010, 2014) and GMC (2018) and I am done with diesels for daily driving. I had a 2018 Denali 1 ton/duramax, that I traded it in on a 2021 chevy 3500 Gasser. The dealer looked at me like ok, you sure. It was covid when you couldnt find a truck. I told him yep I am done with diesels. The EPA restrictions are too much and the manufacturers are desperate to still boast about most toque, best MPG, Best towing etc. It's all marketing today with little quality and even less service.
They hurried you in and switch your transmission to someone else warranty! Check your serial numbers match up! You given them an enough time only thing now sue for breach of contract or lemon vehicle! Do no settle go to court to make it public.
17 on up have had more valve body issues than previouse years . The 8 speed is the biggest offender. And no, Allison does make the transmissions for gm not the other way around . Worked for them many years . Good luck with your truck .
I’m a bit late to this video and hopefully this will help. I had an issue with a new 2021 GMC 2500 Duramax. It was an engine issue….went to 3 different dealerships 4 different times and got 4 different answered as to what the problem may be. Since I wasn’t getting the help that was needed, I sent an email to Mary Barra, CEO of GM. 2 days later I received a phone call from a VP and explained the issue. Just over 2 weeks later, GM bought the truck back. All payments, interest and down payment was reimbursed. Hopefully you guys have your truck repaired by now. If not, shoot Mrs. Barra an email. It actually worked.
@@alancamper7796 thanks for the information. Actually we have a new video coming out on Thursday with an update of what General Motors is finally going to do.
Can you send me her contact information? I have a 2024 that has been in the shop for 48 days. Stranded on a trip with my kids and wife. No eta on when the part will be available. The communication from the person taking care of my case takes a week to respond and never answers my questions. It's like a copy and paste email every time. I can't continue like this for months with no reimbursement, no communication, no eta. I am ready to talk with someone who will actually make things happen like you did.
You’ve been waiting 5 weeks, my truck has been sitting for the same issue for over 5 and 1/2 months. It’s been down since Feb. 9th! No answer in sight as to when I’ll get it back. At least I have a loaner from the dealer.
Thanks for sharing your story.. you definitely have better patience than we do and are lucky to have a loaner from the dealer. IF we were able to receive a truck equivalent to ours and we could go about our lives and not be at a standstill we would not complain about not having ours - unfortunately our lives have come to a standstill because that truck is our job source and without it we are losing an arm and a leg. 😔
@@TheRiverstoneLifeif the dealer didn’t have a loaner I would be up the creek like you guys. Thankfully I have a 1500, so it was easier to find a loaner. I fully understand where you’re coming from. Hope they find you a solution soon. I know there’s at least two or three at my dealer here. Like you, I’ve had no other issues with my truck whatsoever. I’ve truly loved it up to now.
I have similar problem last week took it to dealer valve body transmission I been driving Chevys for years never had a problem I was surprised my truck is a 2023 dealership they told me they don’t have an answer when they’ll have the part ready they don’t have a rental truck available I’m frustrated I need my diesel truck back this hat I drive to haul my equipment for my business
Words of advice, find a transmission shop, have them change the fluid and filter as soon as you can (regardless of the miles you put on it thus far). Have them cut the filter open to look for metal flakes. IF there is any metal in the filter, take the filter and drive the truck to the nearest GM dealer and have it documented by them. Show them the metal in the filter, have them document it in their system, this way when (not if) your "new transmission" takes a dive, you have something to stand on as far as it being just another piece of junk. Chances are the "new transmission" was a remanufactured one, one that failed and was returned to the factory for repair. No warranty on a new transmission??? Seriously? I'd be changing that fluid every 25K like clockwork. And yes, get a heavy duty transmission cooler installed. Make sure they wire the fan to run anytime the motor is running. This will help extend the life of the transmission tenfold.
Sorry to hear what you’re going through and hope you get resolve soon. My guess is that these transmissions are creating metal and clutch lining debris from day one which comes out of suspension when shut down and sticks to the pan or any other surfaces that it can sit on. Then when they service it with new oil with a fresh detergent package it releases the debris that was safely lying perhaps in the valve body between the lands. That debris should never get there if the oil is properly filtered by the pickup screen. I think that’s the connection of having these units serviced and shortly after having a failure. These transmissions are tuned at the factory for smooth soft shifts “because people don’t want positive hard shifts”, thus there is slippage of those clutches at every single shift “to make it feel gentle”. The trade off is slippage causes wear and debris buildup as result. Imo better filtration and more positive clutch lockups would prevent most if not all of these issues. Hopefully you’ll be back on the road soon!
This exactly why all my stuff more than a decade old. Parts are generally available if you need granted I would not hook my 59 Chevy 3/4 ton to an RV cross the country with it either
@@TheRiverstoneLife I watched because I have been a GM fan all my life. My first new one was in 1973. No real problems with any of them until my 2016 Suburban. New cylinder head at first oil change and a new crate engine at 30000 miles. It's my garage queen now because I bought a new 2020 GMC AT4 half ton with a 6.2 gasser. I may be old but 420hp is still fun to drive. Transmission would randomly drop into L5 going down the highway and stay there. Dealer could do nothing at first appointment because code was not active. Code said mid speed sensor low voltage. After a couple more visits they replaced transmission harness. $1200 warranty bill and a few days without vehicle. 2 days later it happened again so I drove to the dealer in L5. Original code was active this time and they sent me home with my vehicle still in L5. I went back when they received parts and left it a few more days. Working fine since then. I was wanting to trade for an HD to get the Allison?????
I love GM but my 2020 2500 gas had a noise at 30k took it in to 4 different dealers to get it checked out they never found anything but it eventually got really loud and at 70k they said it was out of warranty and previous visits didn’t matter because they were never able to reproduce the problem but now they knew it was the transmission and it would cost me 12k and would take 2-3 months definitely disappointed with them
My new 2021 f150 had a bearing whine right from new (prob alternator or tensioner if I had to guess). I heard it 3 days after purchase. Service manager said it was normal. I sold it 6 months later and will no longer buy a new vehicle. For now I try to source used vehicles that I can do my own maintenance on. What good is bumper to bumper warranty of the plan there is to make you buzz off until it either breaks fully or the warranty expires? Game of Shenanigans.
It will be the CDF drum the bushing has moved and the sealing ring popped out it is common in the 10 speeds it is a over hall and Sonnx makes a better bushings to fix the problem
I have the same thing going on with my 2024 chevy 2500 duramax. I purchased an ltz when they first came out and now the $80000 truck is sitting in the shop with a bad transmission valve body with no eta on the part. No help from customer service. It only has 29k miles. Had me and my family going 30 mph on the interstate towing our fifthwheel. It was a very scary and stressful situation coming back from our family vacation. I use it for my business also and I going to be forced to buy another truck soon. They got me into a rental which is a car. GM only covers $44 a day, anything more you have to pay out of pocket. Truck rentals are $95 a day and my truck has been in the shop for 47 days so far. That's $2397 so far plus I'm still paying my month payment which isn't cheap ($2500) plus insurance. New trucks aren't that cool when they are sitting in the shop. I dont advise it.
WOW - so sorry you are dealing with this sh-t show. UGH! Thank you for sharing your story with us. We have heard so many horror stories about new trucks breaking down it's insane and not okay. 😡 Please keep us posted!
It would be interesting to see if there are aftermarket parts available. At least you would be back on the road and able to trade the truck in... just a thought
What we have been told is that the transmission has a design flaw and until they figure out how to fix that they will keep on producing the same ole shitty part. CRAZY!
I have a gmc at4xHd 40,000 miles and the valve body in the transmission is bad. They won’t give me a loaner vehicle and only want to pay 44 dollars a day for a rental. Part is supposed to take 2-3 months to come in
UGH - so sorry you are dealing with this nightmare! Thank you for sharing your story with us. We hope you get your truck back sooner than later - we feel your pain - it sucks ☹
Sorry to hear that for you guys. I’m not sure if I caught why you had to service it in Colorado? Just doing a fluid and filter change? We just leased 2024 Silverado ZR2. Leased because I heard a few things but wanted a lower payment. Just passed 6k miles and we have the 6 duramax towing our trailer. No issues so far. Thanks for the video and I hope you get back on the road soon.
Class action lawsuits are actually a good thing for the manufacturer. I'm a Ford guy and they had some as everyone knows. It ends up making a better product, forces them to.
Have a 21 GMC Sierra 1500 with the 3.0 l diesel and 10 speed.No issues yet. Probably one of the best trucks I've owned Dodge was always a headache and Ford's are still puking motors.
I owned 2021 GMC Denali 3500 DRW that caused me so much head aches. First time California smog in July 19, 2023- failed due to Exhaust gas sensor not ready with current mileage 28393. Took to dealer several times to fix the issue. Even the GM field engineer got involved for almost a month still not fix. Then the dealer after several attempts to fix the problem told me to take my truck back because it’s no longer under warranty. My biggest mistake is not getting a lawyer right away, instead I called the GM corporate office to complain. Once I contacted the GMC corporate personnel, lemon law attorney that I talked to don’t want to represent me anymore because they told me that I now doing the legal work. After back and forth communication with GM, this last March 2024 we settled the case. They repurchased my truck and paid me 15k less for what I paid for. Now driving 2024 Ford F-450 SD Limited.
I definitely see your point on your truck. And I see understand how you feel I’d be saying the same dam thing if this was me in this situation. But understand insurance and some of those trucks with damage may be on loan from GM and owned still by the factory and unfortunately until a settlement is made between all parties on those you can’t touch or alter those in any way ! Unfortunately they have you over a barrel with a belt at this point and that hurts with ever strike! Or minute that goes by you don’t have a truck to do what your heart desires. Legally your in a holding pattern there also and can’t do anything till there is or is not an outcome of some sort. All I can say is be as patient as you can and I’ll be praying for a good outcome
Was a gm trans tech since 1980! Gm has always had valve body problems especially in the early 700 r 4…the Allison was always the top heavy duty for buses, I use to install them in army vehicles.. they never had a problem! I feel your pain but it’s not easy to pull a unit off the line… I bought a 2024 corvette drove it 300 miles and windshield got busted! 2 months and still no glass! They say because of that computer hack! Any way good luck wish I was there to help I could fix it! Stay strong and keep calling them tell them you want a zone rep. Good luck
My 2023 with 63,000 Kms on it has been sitting since June 28. They told me the Valve body shipped in Mid September, now end of Oct and they have no ETA. Something doesnt seem right. Might be time for a Powerstroke.
@@TheRiverstoneLife I Filed a Formal complaint with the Better Business Bureau last Friday, Got a response from the BBB and from GMs Executive office within the same day, and they fixed my truck Wednesday! I just picked it up, So far so good! I would recommend to anyone that they should go through the BBB. The dealer said they located a valve body, and even told me that they located another Valve body in Texas but would cost 3x the amount, so obviously there are parts available. So in total I waited 4 months and three days.
Knock on wood I haven't had a problem in 15,000 miles on my '24, one of my buddies had the valve body go out on his '24 Ultimate very early and his dealer put a whole trans in it, they couldn't get the valve body but a whole tans was possible!!?? Crazy, I hope you get this taken care of.
My valve body (cylinder #1went out in my 23' with 30k miles on it. Sat in dealership for 44 days. Dealership didn't give me a rental or anything. They called and said it was fixed. I went and picked it up at 5:30 pm. Drove it 30 miles and it broke down AGAIN! Cylinder #2 in valve body this time. In shop again. This dealership gave me a loaner. GM trying to give me 30,000 GM points. I told them that's just hush money. So I've been without my truck for almost 2.5 months now. I'm beyond disgusted.
FYI, the transmission with the Duramax IS a real Allison. The 6.6 GAS has the BRANDED Allison. 2024. I only know cuz I have one, and did my research before hand.
Had a 2008 Cadillac DTS. Engine and trans started leaking last year like a sieve. Dealer said the seals dried up due to age. Replaced same. Continued to leak and then they said they couldn't get parts to repair new leaks because parts no longer made for the Northstar engine. I agree with you. If you have a GM vehicle of any, kind you better sell. Unfortunately all the other manufacturers are in the same boat. Normally the car manufacturers don't need help screwing things up, but this time I blame the EPA and government legislators. Maybe the Chinese can buy the U.S. car industry to make real cars again.
I took my 2021 GMC 3500 to the dealer for transmission fluid change at 60,000 miles because I pull heavy. The technician told me I needed to change the transmission fluid so I said no problem on the way home the transmission overheated and shut me down. I called the technician and was told after the transmission temperature went down I was told to drive the truck home. The temperature didn’t rise again. I hooked up the camper and pulled about 50 miles the transmission got to hot and I was shut down again. I finally talked to the guy that sold me the truck, I told him I didn’t think enough fluid was put back in the transmission. He talked to the owner and told me to come back the next day and ask for his boss. They installed a new filter and new transmission fluid and 15,000 miles later the truck runs great. Once transmission fluid gets to hot it’s no good. I had a Silverado 3500 2020 that GM had to buy back
Thing is the dealer knew there was an issue with the valve body in these trucks and never said anything. It’s been a problem or know problem since 2022
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Mines is a 2024 has 14k miles and this happened. They claim it’s a back order but it’s not. It’s a strike, was told by an employee they know this issue is happening with all the newer models. They just want the money.
UGH! So sorry this happened to you. Btw thank you for sharing this info with us!
These dealers need to feel the pain of the cash flow coming to a stop. We keep buying their junk so they keep pushing it out. Good luck ,my friends!
Thanks for commenting and we agree! The only people who can fix this problem is "US" and we need to stand together and make them accountable for this nightmare.
Dealers should be obligated to pay the customer a fair amount DAILY for every day their vehicle sits in their compound unrepaired.
" LOANER " vehicle does not solve the "problem".
Glad I watched this video. I was on the fence….. got a buddy who has 25k miles. 6 months been sitting at the dealership. 2024 2500. Diesel. Same. Transmission valve.
WOW - Thank you for sharing this story with us! We appreciate it! New video comes out today with GM's solution to our problem. Thanks for commenting!
I have a regular 2020 1500 crew cap silverado and I'm having the same problems. I bought it brand new and the same dealership has always maintenanced it. Currently have engine light on for transmission/engine and drive train but the can't look at it for a week also with no rental replacement.
Wow - we didn't know there was any problems with the 1500 thank you for sharing your story. Sorry this is happening to you as well. We have an updated video about GM's solution to our problem coming out today. Thank you for commenting!
Last new GM PRODUCT I bought was 2008 fully loaded Avalanche… left me and my child on the side of the road more than 10 times… reduced engine power light…. Dealership could never figure it out… 47 thousand in 08… now I buy clean used cheap vehicles, and drive them until the engine or transmission dies… and I can work on them for the most part…
Thanks for sharing your story!
Ive heard of nothing but problems with all diesel brands in the last few years. I got a 23 Ram HO with 35k miles, no issues yet thankfully. Hope GM can turn things around for you, sad that the big three cant provide some decent customer service or a reliable package. Especially with the price tags these days, nothing but greed going on.
We are glad your truck is running great! You are absolutely correct. Thanks for the kind words and thank you for commenting!
Same here. We have a 2015 Ram 2500 with 150,000 miles and no issues. 🤞 Hopefully, they get it fixed soon for you guys.
Would not be surprised if they put the wrong fluid in your transmission. My son has a 2018 that the manufacturer put wrong fluid in at the factory, he has had problems with shifting mainly down shifting. Transmission shops told him about the mistake that Gm had made. Any truck that comes in they change out the fluid.
Wow - ugh that is awful - sorry that happened.. thank you for sharing your story!
They jacked up your transmission and now they are trying to avoid the liability for their mistake.
If this wasn’t as common as we have found out since we put this video out then I’d 100% agree with you - thanks for watching the video and commenting!
Sorry to hear that you're having problems. Imo, I would try Another Dealership Or Try a Trusted Transmission shop. I have seen where ALL Manufacturers, GM , FORD AND CHRYSLER/ RAM have had Transmission problems. Good luck with your truck !
Thanks for the tips!
@@TheRiverstoneLife Also, There is another Manufacturer that is having Trouble with their Truck, Motor, Transmission, And Rear Axle, Rear Ends. I was reading Abunch of Complaints about them. I believe it was here on TH-cam. It was About the Toyota Tundra ! Again, Best wishes on your Truck ♥️🙏
I'm in Massachusetts and had the same problem. Dealer had it for 4 weeks the case manager(s) did nothing. Same as you, no vehicle answers. Said it could be 3, 4 or even more moths. Traded it in and bought a new one. Not what I wanted, but I needed a truck. Mine was a 22 with only 35K on it. Good luck.
Thanks for sharing your story with us!
The "parts unavailable" routine is designed to wear the customer down until they give up.
TOTALLY INEXCUSABLE !
Sad thing is that the part will be the same as the part that failed. Dealer WILL NOT install aftermarket parts that might solve the problem.
💯 Totally inexcusable. An updated follow up video will be out later today showing GM’s solution for our problem. Thanks for commenting!
Well I was working on a deal on gmc 2500. Not so much now. Thank you so much for your info.
You're welcome. Sorry to discourage your truck buying but we are glad you came across our video. Our goal is to have this video get out there so people aren't in the same awful situation we are in now. Thank you for watching and commenting!
I DO NOT BELIEVE in coincidences like this. Perfect transmission, until serviced then immediately is broken when they finish servicing it. They screwed something up. Maybe forgot the o-ring on the filter or something similar.
Thanks for commenting!
@todddubler2091 read all the comments of people, me included, that this is happening to that has not had any service done to the trans.
The transmission is an Allison branded unit that is designed and manufactured by GM but tested by Allison.
Thanks for the info and commenting!
Not tested by Allison lol
Allison does not test gm built transmissions lol
I had to have my valvebody replace at 114,300 and I got it in 3-4 weeks. That was 1,000 miles ago and no issues since. I think you should be OK once you get it replaced.
Thank you for sharing your story - we hope we have no issues once we get our truck back. Your story gives us hope! We have an updated video about GM's solution to our problem coming out today.
Same issue. 2023 Silverado 3.0L LTZ bought new. At 30k the truck went into "limp mode". The service manage said I was lucky because he had one in stock and will take a few days to replace. Hopefully the new part doesn't have the same issue in 30k.
Sorry to hear about your issue with your truck. I hope the replacement part is a lasting solution. Thanks for sharing your story!
My guess is possibly a defective service kit a filter issue or a technician issue.
Thanks for commenting!
Exactly why I hate automatic transmissions. MANUAL SWAP THE WORLD
Thanks for commenting!
@turbocoupe@212: I totally agree
Plus if people have to manually shift their vehicle, they would be more “in-tune” with their driving
Exact same issue on my 2024 Ram 2500 Limited. 40 days at the dealer, valve body replaced. Still having the same problem!! Less than 8k miles on the truck.
UGH - sorry to hear this. Thanks for sharing!
with the 8-speed? unusual, the ZF-8 is a reliable unit
I’ve seen someone had an adapter to transfer air from there spare tire to air there flat tire as an emergency.
Thanks for sharing!
It's a valve body that needs to be reengineereed. GM & Ford are replacing the failed part with the same valve body because they haven't developed the new one yet.
You are absolutely correct! Thank you for commenting!
Ford and gm in the HD trucks aren't the same. They only share the 10R80 half ton transmission. GM and Ford are having 10spd issues but isolated
@Youngmechanical you are correct. The half ton trucks are the transmission GM and Ford did the joint venture on. The Allison is not used in Ford HDs. People who say otherwise have no idea what they’re talking about.
2023 3500 denali been at the dealership for 3 months with still no ETA On valve body luckily dealership gave me a loaner but still frustrating
Ugh - so sorry you’re dealing with this nightmare. Thank you for sharing your story with us.
Down to final negotiations on a 2024 GMC 3500 Denali. Found this Video after watching, call and purchase the Ram. Thanks probably saved me a lot of heartache down the road. Again Thanks
You're welcome! Glad we could help! Enjoy your new truck!
There will be a six speed Alison 1000 conversion kit coming for 20-24 GM and Ford diesel trucks. Some entrepreneur will makes this.
You're going to find that your ram might have some of the same issues eventually
Should have bought a Ford
Wait till your motor goes bad. They put what they call windows in the block. Which is basically lighting up the motor weight, in their quest to make more power to weight. but it make so the journals flex and eats up the bearings. There no fix for but new motor. We need to back to the basic. Not trying to get so much horsepower out these things.
I have a 2021 silverado z71 with 5.3L , I have been very blessed with this truck. I have not a problem with the engine or transmission, it has over 87 ,000 miles and travel 150 miles 5 days a week. I did have the transmission flushed, no problems.
That's great to hear, glad you're truck is doing great! Thanks for sharing!
My 2023 GMC 2500 Duramax did this towing my 12,000 trailer home from a trip. Running perfect, then was accelerating from stop light and around 45mph on about the 6th gear shift it didn't shift right and jerked, went into limp mode. I pulled over, shut it off, tried again and same. Limped to a Loves truck stop and pushed the onstar button and waited a few hours for it be towed. Left me stranded. Towed it to dealer and have family member with a truck rescue me and trailer.
Dealer is back logged with, you guessed it transmission issues. 1 1/2 weeks later, they pull it in and diagnose it. Said it is a common problem and there is 3 waiting on same issue in front of me. Said they had been waiting a month. Very discouraging, I'm truckless for the rest of the year it seems. Dealer said he was ordering valve body and complete transmission. Whichever they send, they will install. To my surprise a day later the dealer calls and said GM overnight a NEW version of the valve body and they was going to install it. The dealer has no idea how I got lucky as there's 3 others that have been waiting over a month, but the part they received is for MY truck, they ship them for specific jobs. He said the others have a been getting new transmissions.
I think GM just now has come up with a fixed valve body and are starting to ship them. I think the replacement complete transmission likely have the defective valve bodies in them, so might be going thru this again. Dealer said it's late 2022 to current 2024 models affected.
I'm back in business for now, and reasonable time, although I was told to be ready to wait for months.
WOW! Thank you for sharing your story with us! Please keep us posted and let us know how the new version of the valve body is working for you - you are the first person who has told us about this - very interesting!
I went through something similar with my 2021 GMC 1500 with the 3.0L duramax. My truck spent over 9 weeks at the dealership waiting on parts (Heating/Cooling manifold Circuit solenoid) was on national Back Order. I had to Rent a Vehicle to go on a family vacation that was planned months prior. It wasn't till i went on vacation and had to rent a vehicle last minute because the dealership loaner wasn't allowed to leave the state that i called GM Customer Care to start a case. GM Customer service said don't worry enjoy your vacation we will take care of you. After vacation and sent them the bill for the rental they said the best they could do was only pay a 1/3 of the price of what the rental bill cost me. Told them that would be the last GM product I would ever buy again and canceled the Yukon XL that I was about to purchase for my wife. Side note I've owned GM vehicles all my life and felt completely disgusted with the customer car. This was the First new Vehicle I have ever bought brand new and it will most likely be the last because of how they handled it.
Thank you for sharing your story - we feel the same way as you do. We were told the same thing on our car rental reimbursement - what a joke!
Its not just a GM thing, Ram has had issues with the 68RFE(valve body) and the AISIN(snap ring) trans in some current models, parts were back ordered etc. Its hard, but be patient. The number of people having continuous issues is very small compared to the number of vehicles sold. Some have said that there is a new part number to address this issue...so 2023 and 2024 trucks should have that part.
Thanks for the info!
I got jacked around by a dealer once. Not the trans but a whole new motor.
UGH - sorry to hear that - thank you for sharing your story with us!
So happy I have the 6 speed.
Same problem.. been waiting 3 months. Trading it in as soon I get it back. 21 gmc Denali 2500 diesel. Dream truck became a nightmare
Ugh - so sorry you’re dealing with this nightmare. Thank you for sharing your story with us.
FYI, Ford did not license the Allison name. Ford has built their own transmission for quite a few years.
Thanks for commenting!
Even as ford had built their own transmissions for years as by Y2K they and GM collaborated on a line of ten speed automatics. With GM on the heels of a class action lawsuit regarding AFM/DFM when a lineup of vehicles having the ten speed automatic is being recalled for a failure in the valve body as a second lawsuit is in the works.
I’ll be praying that you get your truck back real soon. ❤
Thank you so much - we appreciate your kindness.
Did you guys end up getting it back? I have the same issue. If yes, how long did it take?
Yes we did and it took 6 weeks to get it back
2021 gmc 2500 gas 6 speed transmission is broke at 140,000 miles
Ughhhh so sorry to hear this. Thank you for sharing your story with us!
All the makes have their issues now, you can't get anything fixed quickly. My grandpas Dodge was down for 3 months, my mom and Dad's two Ford's had major repair delays too. I had to wait 3 months for a piece of trim for my '24 Silverado.
Thanks for commenting!
GM should of the Allison company build the valve body and wiring
Thanks for commenting
Mine took 74 days to fix. They put a new transmission in because they couldn’t get a valve body. GM customer relations is a waste of time. I just got my truck back and they are sending me emails saying they have no updates for me!! They told me the new transmission has an updated valve body but who knows really. Truck is fantastic when it runs but GM is a joke.
WOW! Thank you for sharing your story with us! 💯 agree! We are impressed that you are receiving emails because they keep telling us that they are sending us emails and we have yet to receive any 🙄 and we have checked our spam lol. Thanks for commenting!
I am so sorry this has happened to you. There are no easy solutions here. It seems like the part you need is on backorder, leaving your dealer as helpless as you feel. Make sure there is a special order in your name. It is never a good idea for a dealer to take parts off a vehicle in inventory. They most likely will not get paid to R&I the parts. The dealer would also be paying monthly to floor plan an unsellable truck. Transmissions do fail after fluid changes. I never go past 50K miles for that reason. Remember, pulling your RV is severe service. Lastly, GM might reimburse you for some of your expenses, but it will be an uphill battle. Be patient, follow up often, and good luck. Retired GM Dealership Parts Manager.
@@teresawalker4492 Thank you for the information - we appreciate it!
Mine is 80’days. They are now putting in a transmission they just found in California. Do not buy a GM vehicle new. Dealer said 40% of these have this issue
Mine has 9300 miles. 2023
Just bought a 2024 2500 Silverado,6.6 Gas hope mine doesn’t need that. 5200 miles so far. 🤞🏼
Good luck!
first off, when you buy a vehicle don't ask, demand the transmission has a dip stick. the ONLY reason to not have a dip stick on a transmission is to try and force you to take it to a dealership.
Thanks for the info.
Same issue with my 2023 GMC Sierra 2500HD, 10 speed FAKE Allison, 28,000 miles. Never had previous service to transmission. Dealer has had my truck for 5 weeks and counting with no ETA. Opened a case directly with GM yesterday. They are escalating to someone else but don't expect any answers.
UGH! So sorry you are dealing with this mess - thank you for sharing your story with us - we hope you get this resolved soon
The world is a sh&t show. November 5 can’t come soon enough.
Thanks for commenting!
Every brand is having transmission problems, more horse power, more gears stuck in the same case. SAD
It really is SAD - UGH ☹
Thank you for the update. My GM dealer in Canada has told me they have 4 GMC waiting for the same part as your truck. The funny side is the service manager of the dealership is one of the 4 trucks waiting for the valve body. He told me the parts distribution centre in Canada keeps providing false delivery promises. Other dealers that have the part will not sell to any other dealers. Can you imagine between Canada and U.S.A. how many of these trucks are waiting. As a side not I have a 2018 GMC Denali 3500 HD dually with only 40,000 miles no issues for sale.
Thank you for sharing! I am sure there are thousands of valve body parts on backorder - it's CRAZY!
Mine went at 63,000Km and its been at the dealer for 4 months. Apparently the Part shipped a month ago, but now they have no ETA. Maybe they strapped it to the back of a turtle. Im not sure why it takes so long to ship. Something doesnt seem right. GM wont own up to anything.
I knew that I should have kept my 2018.... even though a 2020 6 1/2' bed was finally available! The milage is only 38,500, but I'm "Very Concerned about it!
Best of luck to you - we feel your pain. Thank you for commenting! Our updated video comes out today with GM's solution to our problem.
Bummer im right about to buy a new truck..... i guess I'll hold off until they fix this issue.
Good luck! Thanks for sharing!
Have a 2005 gmc 2500 hd 4/4 6 litre! Just love it ! No way getting rid of it!
Awesome! Thanks for sharing!
I have a 2020 gmc sierra 2500 with 72k miles and I have an appointment this Monday I’m a little bit worry about flushing and changing the transmission filter and fluid i don’t know if should I do it or not I’m a little bit scary now…
It's rarely ever a good idea to "flush" the transmission. The better thing to do is to drain the fluid and refill...but not flush. Flushing is the mechanic using a machine to force fluid through your transmission. Doing this can break debris loose and then it can get stuck inside the valve body of the transmission internals. The only time you should flush a transmission is if it isn't working properly and the flush is a hail mary to see if it will work fix it. Otherwise, drain and fill only.
The Duramax diesels are breaking cranks now too, be on the look out
Thanks for the info!
I have a 2024 3500 6.6 gasser. After 500 miles I was getting on the freeway and the transmission hit hard. After that when It down shifts from 2nd to first it shifts really hard. No check engine light. Should I be worried about this? Is this the same kind of shifting you were experiencing?
Yes it was - I would be concerned - it will get worse in time - we were told.
The dealer has had my 2023 2500HD for 60 days now. I have had their "loaner" and put over 5,000 miles on that presently. They gave me a "comparable" loaner for my 2500....a 2024 Malibu. Yes, a Malibu. I've read that Allison sold in 2020 also that the new 10 speed is just and 8 speed with a 10 speed valve body and it's killing them. Watching your vid is like watching exactly what I am experiencing.
UGH - so sorry you’re dealing with this sh-t show but thank you for sharing your story with us. We appreciate you taking the time to comment. Please keep us posted.
So about two months ago, my truck started shifting down. I have a 2023 2500 Denali with the Cummins and the bulletproof Alice and I thought ….not so much.
I took the check in. They checked it. It was the valve body they reset. It said it be fine to drive. I told them it says not to the service manager said it was electrical not mechanical so you’ll be fine. I drove it for about 50 more miles it did it again. I took it back to them And got a repair order started. It already ordered my part but there wasn’t a repair order so I get a rental car so then I started looking for rental cars they give you $44 a day to find a car that doesn’t include taxes or fees the cheapest truck I could find to rent here in Montrose. I believe Avis is $198 a day which is pretty ridiculous. I tried to run it for two months because that’s what I heard I would be down on that 150 really won’t do what I wanna do anyway then I found Trucks at Barco rentals in Salt Lake City but I don’t have commercial insurance. I have a business but I’ve never had a commercial vehicle. I haven’t needed it so I called the insurance companies and it was gonna cost me $6000 because you have to pay for a year upfront $500 a month , so I’m gonna work because if they have this done three months that’s a waste at this point I don’t know if they will have it done two or three months but whatever so I found a couple of trucks for with companies that I had worked for in the past, but one of them was my father‘s comp back in 1963, so his name is still on it, which makes my name still on it and they frowned that even though I could be driving a truck today They said that the name of the company reflected mine. They didn’t know if it was on the up and up what should they care they’re only putting out $1320 a month doesn’t matter where you find the vehicle. At this point, I talked to Issac , GENERAL MOTORS today and told him that we need to have a class action lawsuit and square up and I’ll put my name on the side of the building instead of GENERAL MOTORS and at least I’ll take care of my customers ridiculous to have a truck that this expensive and you get no help Other than that Turner automotive here Montrose their service manager explained to me that I didn’t buy the truck through them so I wouldn’t be getting any help from Ross Turner. I told him I’ve known Ross for years so I think I might and he said no he I’m related to him. I found out he’s his brother-in-law. I knew he got the job someway somehow other than being a good service manager, he doesn’t understand That being a service manager doesn’t just mean that you fix vehicles that means you take care of the customer too, so he should be out of there.
WOW - thank you for sharing your story with us - we are so sorry you also have to deal with this nightmare - UGH! We agree we need a class action lawsuit. We will never understand how GM isn't being held accountable for all of these issues. It's not okay! We hope you are able to get your truck fixed ASAP and you can be back on the road with your truck. We appreciate you taking the time to comment.
Mine is a 2023 3500 single wheel crew i hotshot with so it pulls everyday mine transmission went out at 106,500 just past warranty fess told to file claim with GM and if they would do anything and they did it was a $7800 total replacement and I spent $4000 so almost met me halfway on it since this happened after some more research I have that you should treat the 10L1000 like a 68rfe cut your maintenance interval in half. I also drive my truck like you described watching the rpm’s and taking it easy during hard pulls. When this first happened they tried telling me I was pulling to much with it I told them I traded my 15 power stroke for this and it was rated do less I didn’t buy a 1/2 ton v6 I bought a duramax meant to do what I’m doing with it
WOW! Thank you for sharing your story with us - we appreciate it.
Transmission is Allison branded made @ GM Powertrain in Toledo, Allison was owned by GM.
Ford & GM 10 speeds have problems which is why I bought a new Cummins Aisin
Thanks for commenting!
I've got a 2022 Chevrolet Colorado pickup truck that I've had in the shop with transmission problems they still haven't gotten my truck fixed
UGH - so sorry you are dealing with this nightmare. We appreciate you taking the time to comment and we hope it gets figured out and fixed ASAP!
Ops!! Just from Chevrolet dealer, was test drive and price discussion on 3500 hd diesel, now I am confused, I guess will go with ram ( but it have some problems too)
So I am in MN and we got lemon low if truck sits more than one month at dealership. My friend has 24 Silverado and at 40k have Some transmission problem , so the dealer bought his truck back for full msrp price and he waited for 15k ( attorney fee)
Thanks for sharing!
My 2024 trail boss has 10,000 miles on it valve body went out been in shop 3 months.. still there can not get a time frame of when part will be in just keep getting told on back order don’t know.. did give me a loaner that I have to return every time I get 5,000 miles on it for another one but just blowing smoke on when it will be fixed
Ugh - so sorry you are dealing with this nightmare. Thank you for sharing your story with us. This is UNACCEPTABLE 🤬
I have the 2024 GMC 3500HD 6.6 gas with the Allison, just waiting for the problem to happen! (1100+ miles)
Good luck - we hope you don't have any issues!
Sorry to hear of your problems with gm. I have 2 vehicles with Allison transmission, thankfully no problems. It seems all these manufacturers are listening to the share holders instead of there customers. The bottom line is they are useing low bid manufacturers for there parts. There should be plenty of these transmissions in the salvage yards from accidents, they could retrieve one and get the parts they need to get you on the road . Unfortunately it seems the customers come last. There are lemon laws if need be ! Just my thoughts. Good luck with with everything. Safe travels.
I would never buy a GM product my kids bought a 2020 GMC Denali and they spent over a hundred grand for it at the 50,000 mile marker the transmission went out the brakes had multiple brake pads on it didn't even make 49,000 miles and then the engine lost a cylinder so what they did which I told them not to they went and bought a Denali 2014 Cummins copy 6 cylinder diesel which should be okay it gets 25 mi to the gallon which is awesome but it still has all the little GM quirks GM is just throwing these f****** cars together they do not care and they always have been like this since day one I've had a lot of Chevys and I've only had to have two dodgers in 40 years and most of the Chevrolet problems were all inherited like camshafts going bad on 350s they also had fuel pump problems blowing head gaskets I had Duramax diesels that blue head gaskets and I baby them all the way through and I'm a diesel mechanic and tried to fix them got them running but for some reason everybody had the same problem they are expensive throwaway vehicle have a nice day
@@williamleonardo8478wow!😮
Sorry for your troubles. All 3 heavy duty truck manufacturers have serious issues,good or bad luck is possible with any brand.We are helpless as a turtle on its back.
So true - thanks for commenting!
Our 22 Ram with the Cummins lost a lifter which scared the cam @ 70k miles. Sat at the dealer for 7 weeks waiting for parts late last year. Guy down the road from our farm has a 22 Ram that he hotshot's with well north of 200k miles zero issues. Seems like it's a crap shoot on what you get from the big 3 now days sadly. Really enjoy your channel.
Thank for you commenting and sharing. YES - we agree - it is definitely a crap shoot on what you get these days.. BTW: Thanks for your kind words - we appreciate it!
Dodge is still Dodge no matter trying to change the name! Body falls apart and all the cheap plastic squeaks and rattles but have only filed bankruptcy 5 times!
2022 Ram trucks have had this issue. I haven't seen any other years have those troubles. Problems can happen with all trucks, no matter the manufacturer.
@@DavidBrown-jt7yi
Dodge has always been built broken as is government motors
@LRS80526 I'm sure Ford and Toyota are perfect trucks. LMAO.
I, bought my 2021 with 115k miles. 1st owner service transmission at 90k, my truck has 120k, is working perfectly, sorry for your experience. I planning to do another service soon, 🤞🙏
Great to hear! Are you towing all the time? Just curious.. if so what kind of weight?
Thanks for the information 😎👍🍺
Our pleasure! 🍻 Thanks for commenting!
I've owned Diesels from Ford(97,03,06) Dodge(2010, 2014) and GMC (2018) and I am done with diesels for daily driving. I had a 2018 Denali 1 ton/duramax, that I traded it in on a 2021 chevy 3500 Gasser. The dealer looked at me like ok, you sure. It was covid when you couldnt find a truck. I told him yep I am done with diesels. The EPA restrictions are too much and the manufacturers are desperate to still boast about most toque, best MPG, Best towing etc. It's all marketing today with little quality and even less service.
Thanks for sharing your story and commenting!
They hurried you in and switch your transmission to someone else warranty! Check your serial numbers match up! You given them an enough time only thing now sue for breach of contract or lemon vehicle! Do no settle go to court to make it public.
Thanks for commenting!
Thanks for the video I was thinking about buying a 2024 GMC pick up
Thanks for watching and commenting! Updated video will be out today with General Motors answer to our problem.
17 on up have had more valve body issues than previouse years . The 8 speed is the biggest offender. And no, Allison does make the transmissions for gm not the other way around . Worked for them many years . Good luck with your truck .
I’m a bit late to this video and hopefully this will help. I had an issue with a new 2021 GMC 2500 Duramax. It was an engine issue….went to 3 different dealerships 4 different times and got 4 different answered as to what the problem may be. Since I wasn’t getting the help that was needed, I sent an email to Mary Barra, CEO of GM. 2 days later I received a phone call from a VP and explained the issue. Just over 2 weeks later, GM bought the truck back. All payments, interest and down payment was reimbursed. Hopefully you guys have your truck repaired by now. If not, shoot Mrs. Barra an email. It actually worked.
@@alancamper7796 thanks for the information. Actually we have a new video coming out on Thursday with an update of what General Motors is finally going to do.
Can you send me her contact information? I have a 2024 that has been in the shop for 48 days. Stranded on a trip with my kids and wife. No eta on when the part will be available. The communication from the person taking care of my case takes a week to respond and never answers my questions. It's like a copy and paste email every time. I can't continue like this for months with no reimbursement, no communication, no eta. I am ready to talk with someone who will actually make things happen like you did.
You’ve been waiting 5 weeks, my truck has been sitting for the same issue for over 5 and 1/2 months. It’s been down since Feb. 9th! No answer in sight as to when I’ll get it back. At least I have a loaner from the dealer.
Thanks for sharing your story.. you definitely have better patience than we do and are lucky to have a loaner from the dealer. IF we were able to receive a truck equivalent to ours and we could go about our lives and not be at a standstill we would not complain about not having ours - unfortunately our lives have come to a standstill because that truck is our job source and without it we are losing an arm and a leg. 😔
@@TheRiverstoneLifeif the dealer didn’t have a loaner I would be up the creek like you guys. Thankfully I have a 1500, so it was easier to find a loaner. I fully understand where you’re coming from. Hope they find you a solution soon. I know there’s at least two or three at my dealer here. Like you, I’ve had no other issues with my truck whatsoever. I’ve truly loved it up to now.
I have similar problem last week took it to dealer valve body transmission I been driving Chevys for years never had a problem I was surprised my truck is a 2023 dealership they told me they don’t have an answer when they’ll have the part ready they don’t have a rental truck available I’m frustrated I need my diesel truck back this hat I drive to haul my equipment for my business
UGH - so sorry you are dealing with this nightmare. Thank you for sharing your story with us - we hope your truck gets fixed ASAP!
Words of advice, find a transmission shop, have them change the fluid and filter as soon as you can (regardless of the miles you put on it thus far). Have them cut the filter open to look for metal flakes. IF there is any metal in the filter, take the filter and drive the truck to the nearest GM dealer and have it documented by them. Show them the metal in the filter, have them document it in their system, this way when (not if) your "new transmission" takes a dive, you have something to stand on as far as it being just another piece of junk. Chances are the "new transmission" was a remanufactured one, one that failed and was returned to the factory for repair. No warranty on a new transmission??? Seriously? I'd be changing that fluid every 25K like clockwork. And yes, get a heavy duty transmission cooler installed. Make sure they wire the fan to run anytime the motor is running. This will help extend the life of the transmission tenfold.
Thanks for the info! We appreciate it!!
Sorry to hear what you’re going through and hope you get resolve soon. My guess is that these transmissions are creating metal and clutch lining debris from day one which comes out of suspension when shut down and sticks to the pan or any other surfaces that it can sit on. Then when they service it with new oil with a fresh detergent package it releases the debris that was safely lying perhaps in the valve body between the lands. That debris should never get there if the oil is properly filtered by the pickup screen. I think that’s the connection of having these units serviced and shortly after having a failure. These transmissions are tuned at the factory for smooth soft shifts “because people don’t want positive hard shifts”, thus there is slippage of those clutches at every single shift “to make it feel gentle”. The trade off is slippage causes wear and debris buildup as result. Imo better filtration and more positive clutch lockups would prevent most if not all of these issues. Hopefully you’ll be back on the road soon!
Thanks for the info and commenting!
Call Transtar Industries they will be able help with valve body problem and get you on the road.
Thanks for the info!
This exactly why all my stuff more than a decade old. Parts are generally available if you need granted I would not hook my 59 Chevy 3/4 ton to an RV cross the country with it either
Thanks for commenting!
GM has the tranmission problem, Ford had the CP4 issue, Ram just as everything wrong with it. They are are junk right now.
Thanks for commenting!
My little John Deere is down because of a safety recall. They have no idea what the fix is going to be.
Wow that’s horrible. Sorry this is happening to you. Hope they get it fixed quickly. Thank you for sharing!
@@TheRiverstoneLife I watched because I have been a GM fan all my life. My first new one was in 1973. No real problems with any of them until my 2016 Suburban. New cylinder head at first oil change and a new crate engine at 30000 miles. It's my garage queen now because I bought a new 2020 GMC AT4 half ton with a 6.2 gasser. I may be old but 420hp is still fun to drive. Transmission would randomly drop into L5 going down the highway and stay there. Dealer could do nothing at first appointment because code was not active. Code said mid speed sensor low voltage. After a couple more visits they replaced transmission harness. $1200 warranty bill and a few days without vehicle. 2 days later it happened again so I drove to the dealer in L5. Original code was active this time and they sent me home with my vehicle still in L5. I went back when they received parts and left it a few more days. Working fine since then. I was wanting to trade for an HD to get the Allison?????
I love GM but my 2020 2500 gas had a noise at 30k took it in to 4 different dealers to get it checked out they never found anything but it eventually got really loud and at 70k they said it was out of warranty and previous visits didn’t matter because they were never able to reproduce the problem but now they knew it was the transmission and it would cost me 12k and would take 2-3 months definitely disappointed with them
WOW - we are so sorry this happened to you! Horrible - UGH! Thank you for sharing your story with us..
My new 2021 f150 had a bearing whine right from new (prob alternator or tensioner if I had to guess). I heard it 3 days after purchase. Service manager said it was normal. I sold it 6 months later and will no longer buy a new vehicle. For now I try to source used vehicles that I can do my own maintenance on. What good is bumper to bumper warranty of the plan there is to make you buzz off until it either breaks fully or the warranty expires? Game of Shenanigans.
It will be the CDF drum the bushing has moved and the sealing ring popped out it is common in the 10 speeds it is a over hall and Sonnx makes a better bushings to fix the problem
Thanks for the info!
Scotty Kilmer had said this on one of his videos to stay away from the 10 speed GM transmission. There junk
Thanks for the info if only we had it sooner lol
I was gonna trade our 2019 gmc 3500 to a 24 but not anymore. Thanks guys.
You're welcome! YES! Keep that 2019! Best decision ever!
I have the same thing going on with my 2024 chevy 2500 duramax. I purchased an ltz when they first came out and now the $80000 truck is sitting in the shop with a bad transmission valve body with no eta on the part. No help from customer service. It only has 29k miles. Had me and my family going 30 mph on the interstate towing our fifthwheel. It was a very scary and stressful situation coming back from our family vacation. I use it for my business also and I going to be forced to buy another truck soon. They got me into a rental which is a car. GM only covers $44 a day, anything more you have to pay out of pocket. Truck rentals are $95 a day and my truck has been in the shop for 47 days so far. That's $2397 so far plus I'm still paying my month payment which isn't cheap ($2500) plus insurance. New trucks aren't that cool when they are sitting in the shop. I dont advise it.
WOW - so sorry you are dealing with this sh-t show. UGH! Thank you for sharing your story with us. We have heard so many horror stories about new trucks breaking down it's insane and not okay. 😡 Please keep us posted!
It would be interesting to see if there are aftermarket parts available. At least you would be back on the road and able to trade the truck in... just a thought
What we have been told is that the transmission has a design flaw and until they figure out how to fix that they will keep on producing the same ole shitty part. CRAZY!
I have a gmc at4xHd 40,000 miles and the valve body in the transmission is bad. They won’t give me a loaner vehicle and only want to pay 44 dollars a day for a rental. Part is supposed to take 2-3 months to come in
UGH - so sorry you are dealing with this nightmare! Thank you for sharing your story with us. We hope you get your truck back sooner than later - we feel your pain - it sucks ☹
Sorry to hear that for you guys. I’m not sure if I caught why you had to service it in Colorado? Just doing a fluid and filter change? We just leased 2024 Silverado ZR2. Leased because I heard a few things but wanted a lower payment. Just passed 6k miles and we have the 6 duramax towing our trailer. No issues so far. Thanks for the video and I hope you get back on the road soon.
Thank you - we bought the truck in Colorado and took it to the dealership who has serviced it from the beginning to have routine service done.
Class action lawsuits are actually a good thing for the manufacturer. I'm a Ford guy and they had some as everyone knows. It ends up making a better product, forces them to.
Agreed - thanks for commenting!
Have a 21 GMC Sierra 1500 with the 3.0 l diesel and 10 speed.No issues yet. Probably one of the best trucks I've owned
Dodge was always a headache and Ford's are still puking motors.
Thanks for sharing your story and commenting!
My 2024 is in dealer with suspected pooched engine. 3.0 litre with 3100 miles
I owned 2021 GMC Denali 3500 DRW that caused me so much head aches. First time California smog in July 19, 2023- failed due to Exhaust gas sensor not ready with current mileage 28393. Took to dealer several times to fix the issue. Even the GM field engineer got involved for almost a month still not fix. Then the dealer after several attempts to fix the problem told me to take my truck back because it’s no longer under warranty. My biggest mistake is not getting a lawyer right away, instead I called the GM corporate office to complain. Once I contacted the GMC corporate personnel, lemon law attorney that I talked to don’t want to represent me anymore because they told me that I now doing the legal work. After back and forth communication with GM, this last March 2024 we settled the case. They repurchased my truck and paid me 15k less for what I paid for. Now driving 2024 Ford F-450 SD Limited.
WOW - what a mess - thank you for sharing your story with us! So sorry you had to deal with that nightmare.
I definitely see your point on your truck. And I see understand how you feel I’d be saying the same dam thing if this was me in this situation. But understand insurance and some of those trucks with damage may be on loan from GM and owned still by the factory and unfortunately until a settlement is made between all parties on those you can’t touch or alter those in any way !
Unfortunately they have you over a barrel with a belt at this point and that hurts with ever strike! Or minute that goes by you don’t have a truck to do what your heart desires. Legally your in a holding pattern there also and can’t do anything till there is or is not an outcome of some sort. All I can say is be as patient as you can and I’ll be praying for a good outcome
Thank you and thanks for commenting!
Was a gm trans tech since 1980! Gm has always had valve body problems especially in the early 700 r 4…the Allison was always the top heavy duty for buses, I use to install them in army vehicles.. they never had a problem! I feel your pain but it’s not easy to pull a unit off the line… I bought a 2024 corvette drove it 300 miles and windshield got busted! 2 months and still no glass! They say because of that computer hack! Any way good luck wish I was there to help I could fix it! Stay strong and keep calling them tell them you want a zone rep. Good luck
Thank you for sharing your story and the info! We appreciate it!
My 2023 with 63,000 Kms on it has been sitting since June 28. They told me the Valve body shipped in Mid September, now end of Oct and they have no ETA. Something doesnt seem right. Might be time for a Powerstroke.
UGH! We are sorry to hear about your experience - thank you for sharing. Please keep us posted!
@@TheRiverstoneLife I Filed a Formal complaint with the Better Business Bureau last Friday, Got a response from the BBB and from GMs Executive office within the same day, and they fixed my truck Wednesday! I just picked it up, So far so good! I would recommend to anyone that they should go through the BBB. The dealer said they located a valve body, and even told me that they located another Valve body in Texas but would cost 3x the amount, so obviously there are parts available. So in total I waited 4 months and three days.
Thank you so much for the update!! Great information! We appreciate you taking the time to share your experience with our channel!
Sorry to hear about the same problem. Any after market valve bodies out there
Thank you - we haven't found any after market ones. 😕
Hands down my favorite channel on TH-cam you guys keep it up. You are so awesome together.
Thank you so much! You made our day! 😊
Don’t let the dealership talk you into trans fluid change.if. Clutch index is not set correctly after fluid is changed you will have problems
Thanks for the info!
Knock on wood I haven't had a problem in 15,000 miles on my '24, one of my buddies had the valve body go out on his '24 Ultimate very early and his dealer put a whole trans in it, they couldn't get the valve body but a whole tans was possible!!?? Crazy, I hope you get this taken care of.
Thanks for sharing - that is CRAZY! We don't see this issue going away anytime soon - btw thank you!
I would call ATS and get a built trans, it may not be under warranty but you will get up and going.
Thanks for the info!
My valve body (cylinder #1went out in my 23' with 30k miles on it. Sat in dealership for 44 days. Dealership didn't give me a rental or anything. They called and said it was fixed. I went and picked it up at 5:30 pm. Drove it 30 miles and it broke down AGAIN! Cylinder #2 in valve body this time. In shop again. This dealership gave me a loaner. GM trying to give me 30,000 GM points. I told them that's just hush money. So I've been without my truck for almost 2.5 months now. I'm beyond disgusted.
WOW - we are so sorry you are dealing with this sh-t show. UGH! Thank you for sharing your story with us - please keep us posted.
2017 Silverado less than 95,000 miles Transmission gone.
Ugh that’s awful. So sorry you have to deal with this nightmare. Thank you for sharing your story with us.
Time to call an attorney!!
FYI, the transmission with the Duramax IS a real Allison. The 6.6 GAS has the BRANDED Allison. 2024. I only know cuz I have one, and did my research before hand.
Thanks for commenting!
@@TheRiverstoneLife no none of the 10 speeds are Allisons they are all braded
Had a 2008 Cadillac DTS. Engine and trans started leaking last year like a sieve. Dealer said the seals dried up due to age. Replaced same. Continued to leak and then they said they couldn't get parts to repair new leaks because parts no longer made for the Northstar engine. I agree with you. If you have a GM vehicle of any, kind you better sell. Unfortunately all the other manufacturers are in the same boat. Normally the car manufacturers don't need help screwing things up, but this time I blame the EPA and government legislators. Maybe the Chinese can buy the U.S. car industry to make real cars again.
Thanks for commenting!
I took my 2021 GMC 3500 to the dealer for transmission fluid change at 60,000 miles because I pull heavy. The technician told me I needed to change the transmission fluid so I said no problem on the way home the transmission overheated and shut me down. I called the technician and was told after the transmission temperature went down I was told to drive the truck home. The temperature didn’t rise again. I hooked up the camper and pulled about 50 miles the transmission got to hot and I was shut down again. I finally talked to the guy that sold me the truck, I told him I didn’t think enough fluid was put back in the transmission. He talked to the owner and told me to come back the next day and ask for his boss. They installed a new filter and new transmission fluid and 15,000 miles later the truck runs great. Once transmission fluid gets to hot it’s no good.
I had a Silverado 3500 2020 that GM had to buy back
Thank you for sharing your story! Glad your truck is running great!
Thing is the dealer knew there was an issue with the valve body in these trucks and never said anything. It’s been a problem or know problem since 2022
Thanks for commenting!