@@cleverfiles hi , is there a way while using Disk Drill to select multiple tracks at once when it comes to Audio like iTunes Library does ? or do you unfortunately have to manually select so many at a time ?? because i only have 118G of disk space .
Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version. Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.
@@cleverfiles Yeah but like, there was no message to say you have to pay, just a big Free Download button. Would've saved a lot more time if we knew we had to pay, before spending a lot of time waiting for the deep scan to finish.
I cant thank you enough for this video. my external hard drive stopped working in 2018 and after trying everything else this was the only method that worked. Your a life saver.
Am sory! Am not very good at understanding when a person is talking faster. Can you help me just by writting the steps to follow here down from the beginning? Coz i have been in problem with this challenge for so long now. I need to recover and use my lost files from my flash disc. Thanks! Waiting for your help bro!
@@leahcim1436 1 free program would recover files but I knew some were corrupt so I found one that wouldn't let me recover for free but it showed which files were corrupted.
Yesterday i used easeUS data recovery and selected my drive and let it scan and it found all of my files on my drive that i couldnt open and said that it needed to be formatted. I saved the recovery file on my desktop because it asked me to pay €60 to recover the files or enter a license code. Then i went to sleep and today i wanted to reopen the file again but now it says scan session might be corrupted. And the drive doesnt show up anywhere anymore only in my device management it shows the drive. In disk management it says that the disk isnt initialised. Please i need help because it had 100 gb of important files on it.
@@DK-vx5co software screwed me. Luckily i had all the files backed up on an old laptop but the harddrive that i tried to recover the files from is completely corrupt
@@Patrick-fz8ee Thanks. This is my worry. All they lose is a sale, but we lose data. Before some cheap over-promising software screws me I'll probably go with a software recovery service that is highly rated.
I'm excited to give this a try! My boyfriend found an old external hard drive and he doesn't remember what's on it and wanted me to see if I could pull any/all of the data off. Thank you for the video and knowledge!
Your software really recover all of my lost data (Including archives). I couldnt even check and access to found.000 in my Seagate external drive. In the end, it is done with minimun efforts, just like copy/paste miracle. You earn my sub, and I will check your videos for advices from now on. People, this is seriously my real case; no exaggerate. Tyvm for this software.
Hi there! Sorry to hear about that. The only way to verify your files recoverability is to download Disk Drill Basic, run the scan, and preview the file(s) in question. If you managed to preview the file you needed to recover in a basic version, please email us at help@cleverfiles.com for further assistance. No preview just means that the file might be damaged or corrupt, it can be recovered, but it might need to be repaired.
hello im gonna need alot of help. My external hard drive dosent work or being recognized from the pc and i cant get my files back without any possible way. PLEASE HELP
OMGGGG!!! YOU ARE A LIFESAVER!!! I literally deleted all my vlogs video on accident recently, until I saw your video for help!!! THANK YOU SO MUCH!!!! P.S. I have a Mac, so it works well also!
I used 94hours to scan almost 500GB files include photos and videos, tks for your video and helping hand, successful finally and paid for the pro version.
so my hard drive stopped mounting to my Mac so now im on my desktop and its showing, but it won't open. I can't seem to get my data from it and I was wondering if this app would help me to extract my files safety fir it.
Not free but worth the payment. Huge thanks to the uploader for this video. The interface and options have changed since this video was created but it doesn't matter, it clearly defaults to the best recovery methods now instead of you having to choose them. Disk Drill not only managed to recover EVERY SINGLE FILE from my disk that I accidentally screwed up and had become RAW according to Windows, but incredibly it also managed to maintain the original FOLDER structure! In other words the end result was as though nothing had ever happened, it was a perfect rescue. It is a truly magnificent piece of software, even if you're in that awful panicked state with your disk and it seems nothing will fix it.
Hi there Marvin! At the top of the scan results window you will see the button Destination Folder or Path. You can choose there where you want to save the files or where they have been saved after you click recover. Please contact us at help@cleverfiles.com if you need more help!
Hello, Disk Drill can recover any file and folder that was deleted on your device and has not been overwritten by other data. Disk Drill Basic will verify your data recoverability for free. You can find more details here: www.cleverfiles.com/help/why-dont-my-recovered-files-have-their-original-names/
is this program free? I just scanned my whole hardrive with another program just to find out it isnt free Recovering an old MC world from my friend and I and Some pictures.
Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version. Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.
You are a life saver! literally saved over $500 that they were charging me to retrieve my files! Also I had already written over the files and still recovered them!! YOU THE MAN!!
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
So…..seagate ext hard drive corrupted. Retrieveing files seagate software. My drive is full. I got a new ext hd. Can I run virus software on corrupted files before putting them on new ext hd?
After recovery is done,s can the recovered files with a reliable antivirus software, and once confirmed clean, transfer them to the new external hard drive.
Yo man. Just watched this and I am praying that it finds my video files. Don’t know if you have ever come across this before but for some unknown reason I opened a project I have been working on in Adobe Premiere pro and the video files associated with this project have suddenly just disappeared from my external drive. Now I have lost confidence in a) the Adobe software b) my drive and c) my machine. Any advice on this would be massively appreciated!
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
I don't know how to THANK YOU.. man you SAVED years of my work.. all my teaching resources are on word and excel files..there was an issue in my laptop that erased them as well as so many other files from the hard disk without even me noticing//You helped me even realize what was deleted ..I could retrieve them all.. And YES I like your hat :DDDD you are ADORABLE
Thznks a lot! I was helping my cousin fix his iphone today and he needed a flash drive. Not knowing that he needed a empty one, it formatted my flash drive and deleted everything completely. I'm glad I came cross this and I may have to purchase the upgraded version to get the rest of my stuff, but thanks again!
Thanks so much for this tutorial! I followed through the steps and I could preview the file that I want to recover but I was prompted to buy the Pro version in order to recover the file. Would you know of any other free software to recover files? Would really appreciate your help & thanks very much once again!
@@Poa2024 im prety sure this does it :).. for this program probably easyer to get back files what you deleted from recycle bin, than files what just dissaperaed when hdd got damaged or smt :)
@@roadbong actually it didn't work for me since it got overrite already like i deleted my files 3 months ago and i was still using windows 10 at that time. i installed this software when im windows 11 already.. i did deep scan in all files couldn't find my old ones anymore ::(
@@Poa2024 hi man, sad to hear this. But do i understand right, that you have windows 11 installed on this hard drive, where you want recover files ? If i understand right and you have windows in same tisk, then you must install windows to another drive, then insert this HDD to computer(hdd where you need recover files) and then start scan it. Also you need to have atleast same amount free space on your computer, what have in that HDD where you need recover files. Example if your HDD where you need to recover files, are 500GB, then would be best if you have 500+GB free space on your pc, because otherwise program cannot recover files, because just dont have free space. And use definetly deep scan and scan full HDD, not just partition. Its probably will not show you folders as they was in your compuiter when you deleted/lost them, but files will be in folders, by file types. Example, all pictures in one folder, all videos in one folder etc - i just used it today and this way it worked good, just needed later search pictures i needed to find, but i got all as needed :) i hope you get it work :) Also, i used this program today and its really good program, worked as need.
HELP! I followed someone elses video on how to format my external hard drive so I could move my iphone photos to my hard drive that was used for pc. I followed to change nstd or whatever that was and changed to exfat... then he said to hit erase... i thought this was for just changing the format... he did not give any alert that it would actually erase everything on my hard drive... years of work!! SO, right after I was able to move my photos to the external hard drive... when I saw all the files were gone I thought they must be somewhere... i hit restore... but it gives me nothing... did I blow it when I moved the photos to the hard drive after it was all wiped out??? PLEASE TELL ME THERES SOME HOPE OF RECOVERY STILL! It's late and my phone and everything is on... i don't want to turn anything off so I dont ruin getting my files back... WHAT A MESS! CAN YOU HELP ME?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Unfortunately after recovering the lost files I am unable to use the external hard drive again. The external drive we restored files from is pretty much useless right now. This is information you need to include in the video, so that consumers you know what they are getting themselves into.
Hi Nana, please make sure to check the 3 dots next to the Drive then verify that the Drive is not in Read Only mode, this is the most common issue, as you will need to revert it back to Writeable.
Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.
@@cleverfiles Well if you would have told me in less than an hour after running Disk Drill, i would be sitting here editinf 80gig of previously lost footage, i wouldnt have believed anyone. Disk Drill worked beautifully, found all my files with the Free version, i was able to preview every file before i purchased the license and restored them all. Thank you Thank you Thank you!!!!! Definitely revommend disk drill - its easy and kinda fun
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
My hard drive is taking forever to load up files after I plugged it in it shows up very slowly and it looks of files take forever to load up. When I try to eject it, it takes a long time to do it so can you help me with the problem please?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version. Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.
You are a LIFESAVER! I had erased my SD Card by mistake and Disk Drill was able to recover all the files in an instant! Thank you very much for this great tool!
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
how to check the drive to see if anything was written to it before it stopped working? the white light on my wd external drive doesnt come on, it worked on my old pc, not on new one, i tried a laptop i couldn't figure out. please help. I can still rma wd but dont want to until i verify nothing is on the drive.
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Hey bro listen we connected the hard drive to a mobile and accidentally pressed format on the mobile when connected now the hard drive has nothing on it how do I recover everything on the hardrive
Would this option work on an external hard drive that the computer does not recognize and is currently beeping when plugged in ? The files have never been deleted .
Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.
Hello, every recovery case is unique, depends on thousands of parameters. The only way to verify your files are recoverable is downloading Disk Drill, running the scan, locating the files in question and previewing them to verify the content. What you will see in Disk Drill Basic will be exactly what can be recovered.
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
My external drive ejects on its own after a couple minutes of the scan, yet, it is properly plugged in. May I ask if I could pause the scan, recover the found files, and continue the scan again? I'm going nowhere, whenever it ejects, the scan starts all over again, and my SSD has only 244Gb of lost data I desperately needed.
hey i have a 1000GB external hard drive and accidentally think i format him i tried to install windows 10 and all my filed got deleted and my hard drive went from 1000GB capticpy to 32GB is it possible to recover those files?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
I followed all the tutorial but my review files dont show me anything. It recovered apporixametly 219 Gb but i dont know exactly what files they are. One night when my laptop was downloading updates around 3am a box appeared and i did not read it as i assumed it wanted to restart my Laptop and I clicked Yes on only to wake up to a complete reset, like factory. So all my apps, files, photos, etc. were gone. So now im at the $89 Pro Disk Drill and i dont know what to do. Is there some way i can be able to see whats being restored thats not showing, as in double file copies. I dont know if this makes any sense. Please advise. Thank you
Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.
Hi, Let me note that the files found with the "Quick Scan" method retain folder structure. In case your files are beyond recovery with the "Quick Scan", there is likely no way to recover the original structure. We apologize for any inconvenience it may have caused.
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.
hye there! i got this issues which is,the hdd that i connected doesnt evenn pop-up either the explorer nor disk drill and i cant access it.Is there any solution that i can do soo that i can retrieve bavk my data from a dmg hdd?i've been using the hdd from about 4-5 years already and suddenly few weeks ago i cant open it saying that its broken already
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Hi there! Sorry to hear about that. The only way to verify your files recoverability is to download Disk Drill Basic, run the scan, and preview the file(s) in question. If you managed to preview the file you needed to recover in a basic version, please email us at help@cleverfiles.com for further assistance. No preview just means that the file might be damaged or corrupt, it can be recovered, but it might need to be repaired.
Have a friend of mine that is having external hard drive issues and is trying to get a movie that she is creating out of it or it is lost forever. Will this program save that movie and that file from the external hard drive?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
I'm scanning a 3TB external hdd which I accidentally quickformatted. I have not overwritten anything on it. Total scan hours is about 19 hours which I am fine with. However, after 5 hours, it is still displaying 0 files found. Is this normal? Will the files be found in the later stages of scanning?
Sorry to hear about that. Scan duration depends on many factors, including Health and size of the Drive. We're happy to investigate this further. Please contact us at help@cleverfiles.com
Hi. Can I scan just one folder instead of the whole drive in order to find the deleted file? I know the folder in which the deleted file was located so I believe it would not be necessary to scan the whole drive (1TB)
Hi. I have a backup question. I have a Seagate backup that was used to back up my old pc. I have tons of files on there and I wanted to add some of them on my current pc. I was wondering when I hit restore files, will it keep my current stuff on my computer but just add the old saved stuff to it or will it rewrite over everything? I don't want to mess up my new computer.
You can select the destination directory for file recovery in Disk Drill and choose which files you wish to recover from the backup. Your recovered files will be stored in that directory and won't overwrite existing files.
Great video! I need to recover data from an external hard drive which I accidentally reformatted with a time machine back up on my MacBook. Do you know whether this is possible and, if so, whether I need to prepare the hard drive in any way before running Disk Drill? Thanks!
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
@@staciekeener1994 Hi Stacie, yes I did (although I’m still tidying up some of the data!). I purchased disk drill which recovered about 4tb from a 1tb hard drive... difficult to wrap my head around that, but essentially disk drill recovered lots of duplicate files. You’ll need to get hold of another external hard drive to move all your recovered files to. You’ll then have to tidy up the files as there will be lots of duplicates hidden away in different folders (I did anyway!). It was a really stressful time but disk drill should be able to recover everything for you! This experience has actually made me really tidy up my files and I’m also in the process of backing up in the cloud too. Good luck! :-)
there's a missing folder in my hard drive.... and when I test it out in other application it exist! but when try your method I can't find that folder..... that's very important.
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
I really felt frustrated now. I just want to put my photos in my hardrive but sadly, not responding pops up when the files are transferring so i panicked and when i opened the folder in the drive and the photos was not there and also in my phone is already gone. can i recover it? or its already gone? im scared to try to install something because my mom's work was in the drive hope you can help me thank you
Hello. I'm currently recovering my files from my 1tb hard drive. I'd like to ask where to find the file if it was situated at the desktop in the first place?
Hello, Disk Drill can recover any file and folder that was deleted on your device and has not been overwritten by other data. Disk Drill Basic will verify your data recoverability for free. You can find more details here: www.cleverfiles.com/help/why-dont-my-recovered-files-have-their-original-names/
I accidentally deleted the files off my hard drive but I’m recovering them now. My computer doesn’t have enough space to put them on there and I don’t have a usb, can I put them back in the hard drive that they were deleted from? Please help
Hi there, when you recover your files, it's extremely important to select a destination different from the location where you lost the file to save the retrieved directory. Otherwise, the files may be overwritten. Please let me know if you have any questions or contact us to help@cleverfiles.com
I moved my photos to an external drive then after i plugged the external HD to the computer, the files that i moved was gone. What should i do? Is there any possible way to recover it?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.
@@cleverfiles thanks for the reply! You know what’s weird is that sometimes I’ll plug my external drive in and it WILL show up in finder but when I click on it no content loads. It has a spinning wheel then my finder freezes and I have to restart. When it does get recognized I go onto desk utility and I see where it says Seagate external drive and then underneath it it says the actual name back up plus. I ran first aid on “Seagate” and it says it was successful but then I try to run first aid on the “back up plus” and it says first aid failed and I cannot mount it 😑
Just to say thank you so much - I used this app yesterday to recover ALL of my photos from 2007 onwards - to say I am grateful is a major understatement - I was in panic and very upset by accidentally deleting my photos and nearly accepted my fate - however a quick google/youtube search saved me - £84 to recover nearly a terabyte of data is well worth it as these photos were our family history from when my first child was born - amazing!!!
Usually it means that these files can not be recovered correctly. Please, contact us at help@cleverfiles.com so that our experts can take a closer look at it.
hi i have had an issue where some files are wiped and dont show my old data as I have been trying to recover a password on a txt file and its completely blank which is sad, anyway to help with this?
Hi! Check File History or backups, and verify whether the file is in the Trash or Recycle Bin. If not found, try using data recovery software like Disk Drill to scan your storage drive for deleted files.
Interesting. Thank You. On a Mac: - If the External is unreadable and shows in the Disk Utility then would it be better to back-up the drive with bad sectors or scan first? - And do you use Recover after scanning the whole drive or can be done as you see files available? - How much time do you think a full 2.5TB drive should take for scan?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com Sorry to hear about that. Scan duration depends on many factors, including Health and size of the Drive. We're happy to investigate this further. Please contact us at help@cleverfiles.com
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Just a question, what will happen if you save the recovered data back to the same hard drive? I mean I already have my hard drive repaired by an IT, but is it bad to save it back to the same hard drive?
Hi there, when you recover your files, it's extremely important to select a destination different from the location where you lost the file to save the retrieved directory. Otherwise, the files may be overwritten.
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Someone used my External Hard Drive to Transfer Data from Windows computer to Apple MacBook via my 4 TB External Hard Drive, but after transferring my External Hard Drive shows only 32 GB space (+ some transferring folders), and there are none of my files shown, could someone please explain how to recover hidden or lost or deleted or formatted files in my External Hard Drive
Thanks. Very well explained...Too bad the free version allows you only 500 MB data. I have 1.57 GB files to recover. The Pro version cost 92 Dollar. Is there any other way to recover these files?
Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version. Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.
@@cleverfiles I accidentally deleted a folder, this has never happened to me before & I only need it this one time, I cant justify almost £90 for a one off, a subscription would be really handy, I Need, these video clips, to create a video for my channel but £88+ I just can't... I can not believe I did this :-( please help.
i accidentaly formated my external hard drive which i had pics,vids and games of total 200gb, i instantly googled for a solution, i found this,would it be really recovered?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
We offer a free recovery of up to 500 MB of your data if you use Disk Drill for Windows. Unfortunately, this option is not available for Mac users at this time. We do guarantee the recovery of the files you can fully preview in the free version.
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Scan duration depends on many factors, including Health and size of the Drive. We're happy to investigate this further. Please contact us at help@cleverfiles.com
Thanks for your helpful video cleverfile. I have 1tb external drive and i overwriten it and it comes out at my laptop as a (recovery E:) 900mb only. Can the disk drill fix it? Thank in advance more power
I've been trying to access this hard drive for so long. It has old family home videos/photos on It. It says that the drive is offline and needs to be initialized in order for me to mount it and view the files. But I've read that initializing the drive can lead to data loss. Does anyone know what I can to finally be able to access it and make sure I don't lose anything?
Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version. Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Ok the most important question is: How do we delete files so they can't be recovered, beside destroying the HDD with acid or writing other files to use the space?
Hey bud! Great video. I stupidly erased my seagate external hard drive today using my MacBook Pro from NTFS to ExFAT through formatting. Do you think with this software I will get all my files back please?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
So that I understand, after Disk Drill recovers the files, we can't use the external drive? I wanted to put everything back onto the external drive after it is recovered. This is not possible? Also, will we still be able to use the external drive to save future files on?
Hi there, when you recover your files, it's extremely important to select a destination different from the location where you lost the file to save the retrieved directory. Otherwise, the files may be overwritten.
THANK YOU FOR SAVING MY FILES!! I thought all of my pics for years and years were lost!!
Happy to hear that! Thank you for the shout-out!
@@cleverfiles hi , is there a way while using Disk Drill to select multiple tracks at once when it comes to Audio like iTunes Library does ? or do you unfortunately have to manually select so many at a time ?? because i only have 118G of disk space .
Thanks for telling us you've gotta pay £70. Love hearing that after waiting 4 hours...........
Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version.
Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.
@@cleverfiles Yeah but like, there was no message to say you have to pay, just a big Free Download button. Would've saved a lot more time if we knew we had to pay, before spending a lot of time waiting for the deep scan to finish.
Wasted 4 hours too!!
@@KoolKidYanno he talked about this in the video... he said that you can recover 500 MB with the free version..
Wasted my 15 hours. 🤕
I cant thank you enough for this video. my external hard drive stopped working in 2018 and after trying everything else this was the only method that worked. Your a life saver.
Glad I could help to recover your data
Am sory! Am not very good at understanding when a person is talking faster. Can you help me just by writting the steps to follow here down from the beginning? Coz i have been in problem with this challenge for so long now. I need to recover and use my lost files from my flash disc. Thanks! Waiting for your help bro!
YEARS OF WORK ACCIDENTALLY DELETED RECOVERED! THANK YOU!
Did you pay?? How much??
@@leahcim1436 1 free program would recover files but I knew some were corrupt so I found one that wouldn't let me recover for free but it showed which files were corrupted.
Yesterday i used easeUS data recovery and selected my drive and let it scan and it found all of my files on my drive that i couldnt open and said that it needed to be formatted. I saved the recovery file on my desktop because it asked me to pay €60 to recover the files or enter a license code.
Then i went to sleep and today i wanted to reopen the file again but now it says scan session might be corrupted. And the drive doesnt show up anywhere anymore only in my device management it shows the drive. In disk management it says that the disk isnt initialised. Please i need help because it had 100 gb of important files on it.
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
So, did the software screw you, or did this work?
@@DK-vx5co software screwed me. Luckily i had all the files backed up on an old laptop but the harddrive that i tried to recover the files from is completely corrupt
@@Patrick-fz8ee Thanks. This is my worry. All they lose is a sale, but we lose data. Before some cheap over-promising software screws me I'll probably go with a software recovery service that is highly rated.
I'm excited to give this a try! My boyfriend found an old external hard drive and he doesn't remember what's on it and wanted me to see if I could pull any/all of the data off. Thank you for the video and knowledge!
Good luck!!
Managed to recover files from my external HDD that was not visible in Windows Explorer! Great work Cleverfiles team!
Glad we were able to help you! Thanks for letting us know.
@@cleverfileshelp2132 my disk is not visible too, i dont know what to do...will the video help me if the disk is not visible?
@@konstantinoslysandropoulos9469 Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
Your software really recover all of my lost data (Including archives). I couldnt even check and access to found.000 in my Seagate external drive. In the end, it is done with minimun efforts, just like copy/paste miracle. You earn my sub, and I will check your videos for advices from now on. People, this is seriously my real case; no exaggerate. Tyvm for this software.
you literally just saved 5 terabytes of my life. Thank you!!
Happy to hear that! Thank you for the shout-out!
it really recovered all files? i accidentally deleted mine too and currently doing this...
How much did you pay ?
Thanks for the video, it's really hard to find a decent tutorial on how to recover data from external hard drives.
Glad you liked it! Appreciate your comment.
It didn't find the Datta I was looking for 😢😢 is it lost forever?
Hi there! Sorry to hear about that. The only way to verify your files recoverability is to download Disk Drill Basic, run the scan, and preview the file(s) in question. If you managed to preview the file you needed to recover in a basic version, please email us at help@cleverfiles.com for further assistance. No preview just means that the file might be damaged or corrupt, it can be recovered, but it might need to be repaired.
hello im gonna need alot of help. My external hard drive dosent work or being recognized from the pc and i cant get my files back without any possible way. PLEASE HELP
Please contact us at help@cleverfiles.com for further assistance.
Oh man you saved me!
It was expensive but worth it, some files was damaged unfortunately but I got like 80% back 👍🏼
It was worth the money definitely.
Great to hear!
OMGGGG!!! YOU ARE A LIFESAVER!!! I literally deleted all my vlogs video on accident recently, until I saw your video for help!!! THANK YOU SO MUCH!!!! P.S. I have a Mac, so it works well also!
Happy to hear that! Thank you for the shout-out!
I used 94hours to scan almost 500GB files include photos and videos, tks for your video and helping hand, successful finally and paid for the pro version.
so my hard drive stopped mounting to my Mac so now im on my desktop and its showing, but it won't open. I can't seem to get my data from it and I was wondering if this app would help me to extract my files safety fir it.
Please download the free version of Disk Drill and run a scan to see if your data can be recovered.
Not free but worth the payment. Huge thanks to the uploader for this video. The interface and options have changed since this video was created but it doesn't matter, it clearly defaults to the best recovery methods now instead of you having to choose them.
Disk Drill not only managed to recover EVERY SINGLE FILE from my disk that I accidentally screwed up and had become RAW according to Windows, but incredibly it also managed to maintain the original FOLDER structure! In other words the end result was as though nothing had ever happened, it was a perfect rescue.
It is a truly magnificent piece of software, even if you're in that awful panicked state with your disk and it seems nothing will fix it.
Thank you for your feedback!
@@cleverfiles thank u bro u saved my life
Thank you, you have no idea how long I was trying to recover photos of my son's childhood.
Happy to hear that! Thank you for the shout-out!
can you click recover it all and choose where to save it? just making sure
Hi there Marvin! At the top of the scan results window you will see the button Destination Folder or Path. You can choose there where you want to save the files or where they have been saved after you click recover. Please contact us at help@cleverfiles.com if you need more help!
how to make sure that the original foldering and names are recovered?
Hello, Disk Drill can recover any file and folder that was deleted on your device and has not been overwritten by other data. Disk Drill Basic will verify your data recoverability for free. You can find more details here: www.cleverfiles.com/help/why-dont-my-recovered-files-have-their-original-names/
is this program free? I just scanned my whole hardrive with another program just to find out it isnt free
Recovering an old MC world from my friend and I and Some pictures.
Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version.
Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.
You saved me 25+ Hours of work on my Case Study. Thank you so much! Seriously...
🙌
You are a life saver! literally saved over $500 that they were charging me to retrieve my files! Also I had already written over the files and still recovered them!! YOU THE MAN!!
Bro plz tell me how u did it I think i over wrote mines as well but no luck
did buy the pro version?
how you do that did you bought the app?
By mistakenly I formatted the hard drive in mobile through OTG. Can I recover the hard drive in my PC??😭
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
So…..seagate ext hard drive corrupted. Retrieveing files seagate software. My drive is full. I got a new ext hd. Can I run virus software on corrupted files before putting them on new ext hd?
After recovery is done,s can the recovered files with a reliable antivirus software, and once confirmed clean, transfer them to the new external hard drive.
Yo man. Just watched this and I am praying that it finds my video files. Don’t know if you have ever come across this before but for some unknown reason I opened a project I have been working on in Adobe Premiere pro and the video files associated with this project have suddenly just disappeared from my external drive. Now I have lost confidence in a) the Adobe software b) my drive and c) my machine. Any advice on this would be massively appreciated!
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Same. Hope you found your files
@BACK ON THE BANK wow exactly this just happened to me, did you find a solution?
Exact same thing happened to me! Have no clue how my files got deleted from my external harddrive! Infuriating 🤬
I don't know how to THANK YOU.. man you SAVED years of my work.. all my teaching resources are on word and excel files..there was an issue in my laptop that erased them as well as so many other files from the hard disk without even me noticing//You helped me even realize what was deleted ..I could retrieve them all.. And YES I like your hat :DDDD you are ADORABLE
Happy to hear that! Thank you for the shout-out!
Thznks a lot! I was helping my cousin fix his iphone today and he needed a flash drive. Not knowing that he needed a empty one, it formatted my flash drive and deleted everything completely. I'm glad I came cross this and I may have to purchase the upgraded version to get the rest of my stuff, but thanks again!
Thanks so much for this tutorial! I followed through the steps and I could preview the file that I want to recover but I was prompted to buy the Pro version in order to recover the file. Would you know of any other free software to recover files? Would really appreciate your help & thanks very much once again!
Happy to hear that! Thank you for the shout-out!
Hello does it also recover a file that was deleted and was emptied in recycle bin?
@@Poa2024 im prety sure this does it :).. for this program probably easyer to get back files what you deleted from recycle bin, than files what just dissaperaed when hdd got damaged or smt :)
@@roadbong actually it didn't work for me since it got overrite already like i deleted my files 3 months ago and i was still using windows 10 at that time. i installed this software when im windows 11 already.. i did deep scan in all files couldn't find my old ones anymore ::(
@@Poa2024 hi man, sad to hear this.
But do i understand right, that you have windows 11 installed on this hard drive, where you want recover files ?
If i understand right and you have windows in same tisk, then you must install windows to another drive, then insert this HDD to computer(hdd where you need recover files) and then start scan it.
Also you need to have atleast same amount free space on your computer, what have in that HDD where you need recover files.
Example if your HDD where you need to recover files, are 500GB, then would be best if you have 500+GB free space on your pc, because otherwise program cannot recover files, because just dont have free space.
And use definetly deep scan and scan full HDD, not just partition. Its probably will not show you folders as they was in your compuiter when you deleted/lost them, but files will be in folders, by file types.
Example, all pictures in one folder, all videos in one folder etc - i just used it today and this way it worked good, just needed later search pictures i needed to find, but i got all as needed :)
i hope you get it work :)
Also, i used this program today and its really good program, worked as need.
HELP! I followed someone elses video on how to format my external hard drive so I could move my iphone photos to my hard drive that was used for pc. I followed to change nstd or whatever that was and changed to exfat... then he said to hit erase... i thought this was for just changing the format... he did not give any alert that it would actually erase everything on my hard drive... years of work!! SO, right after I was able to move my photos to the external hard drive... when I saw all the files were gone I thought they must be somewhere... i hit restore... but it gives me nothing... did I blow it when I moved the photos to the hard drive after it was all wiped out??? PLEASE TELL ME THERES SOME HOPE OF RECOVERY STILL! It's late and my phone and everything is on... i don't want to turn anything off so I dont ruin getting my files back... WHAT A MESS! CAN YOU HELP ME?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Unfortunately after recovering the lost files I am unable to use the external hard drive again. The external drive we restored files from is pretty much useless right now. This is information you need to include in the video, so that consumers you know what they are getting themselves into.
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
Hi Nana, please make sure to check the 3 dots next to the Drive then verify that the Drive is not in Read Only mode, this is the most common issue, as you will need to revert it back to Writeable.
What if your portable hard drive isn't accessible after you've plugged it in and it doesn't show up?
Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.
SICK !! Lifesaver.
nothing worked, nearly lost everything.
CAN'T THANK YOU ENOUGH!!!!
Glad I could help! 😎
I have never had any luck with recovery software but gonna give this one a shot today. Lost some epic channel content I hope I can recover. Thank you
You're welcome!
@@cleverfiles Well if you would have told me in less than an hour after running Disk Drill, i would be sitting here editinf 80gig of previously lost footage, i wouldnt have believed anyone. Disk Drill worked beautifully, found all my files with the Free version, i was able to preview every file before i purchased the license and restored them all. Thank you Thank you Thank you!!!!! Definitely revommend disk drill - its easy and kinda fun
whenever I open the disk drill my EXT HDD starts automatically disconnecting and connecting can u tell me how to fix it?
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
Formatted my External by mistake instead of my SD, was able to recover it all! Keep up the great work!
Glad we were able to help! Thank you for letting us know.
Can you please show us how to use the program to recover photos from a failing sd card?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
My hard drive is taking forever to load up files after I plugged it in it shows up very slowly and it looks of files take forever to load up. When I try to eject it, it takes a long time to do it so can you help me with the problem please?
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
Does this work if youre getting the 'corrupted file system' error?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
So if it says that its damaged and isn't read by your PC then none of this will help me?
If it is a hardware problem we recommend you take that drive to a local Data Recovery Center so that experts they can help you out.
even with the link its asking me to buy the upgraded version, do i have to even with using the link you provided?
Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version.
Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.
You are a LIFESAVER! I had erased my SD Card by mistake and Disk Drill was able to recover all the files in an instant! Thank you very much for this great tool!
Glad we were able to help you! Thanks for letting us know.
Does this software work with a formatted external hard drive? I think I formatted it by mistake as NFTS and I am on a MacBook.
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
how to check the drive to see if anything was written to it before it stopped working? the white light on my wd external drive doesnt come on, it worked on my old pc, not on new one, i tried a laptop i couldn't figure out. please help. I can still rma wd but dont want to until i verify nothing is on the drive.
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Hey bro listen we connected the hard drive to a mobile and accidentally pressed format on the mobile when connected now the hard drive has nothing on it how do I recover everything on the hardrive
Please contact us at help@cleverfiles.com for further assistance.
Would this option work on an external hard drive that the computer does not recognize and is currently beeping when plugged in ? The files have never been deleted .
Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.
Is it possible to recover files from an external hard disk after it was accidentally formatted several times?
yes, but if you format not zero-level option
Hello, every recovery case is unique, depends on thousands of parameters. The only way to verify your files are recoverable is downloading Disk Drill, running the scan, locating the files in question and previewing them to verify the content. What you will see in Disk Drill Basic will be exactly what can be recovered.
does this work for hard drives that have been accidentally reformatted but nothing was saved on them after reformat?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Thank you! You saved hundreds of hours of work that I accidentally deleted while working too fast!
My external drive ejects on its own after a couple minutes of the scan, yet, it is properly plugged in. May I ask if I could pause the scan, recover the found files, and continue the scan again? I'm going nowhere, whenever it ejects, the scan starts all over again, and my SSD has only 244Gb of lost data I desperately needed.
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
Hi i manage to recover photos but unable to view it, any solution?
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
hey i have a 1000GB external hard drive and accidentally think i format him i tried to install windows 10 and all my filed got deleted and my hard drive went from 1000GB capticpy to 32GB is it possible to recover those files?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
I followed all the tutorial but my review files dont show me anything. It recovered apporixametly 219 Gb but i dont know exactly what files they are. One night when my laptop was downloading updates around 3am a box appeared and i did not read it as i assumed it wanted to restart my Laptop and I clicked Yes on only to wake up to a complete reset, like factory. So all my apps, files, photos, etc. were gone. So now im at the
$89 Pro Disk Drill and i dont know what to do. Is there some way i can be able to see whats being restored thats not showing, as in double file copies. I dont know if this makes any sense. Please advise. Thank you
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
my mac doesnt mount the external drive. will it recover?
Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.
Apart from recovering the files, can Disk drill recover the original folders in which they were stored before the formatting took place?
Thanks
Hi, Let me note that the files found with the "Quick Scan" method retain folder structure.
In case your files are beyond recovery with the "Quick Scan", there is likely no way to recover the original structure. We apologize for any inconvenience it may have caused.
Hi there, Is this software useful for damaged/failed external hard drives?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
my external drive still doesn't show up on disk drill...
Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.
hye there! i got this issues which is,the hdd that i connected doesnt evenn pop-up either the explorer nor disk drill and i cant access it.Is there any solution that i can do soo that i can retrieve bavk my data from a dmg hdd?i've been using the hdd from about 4-5 years already and suddenly few weeks ago i cant open it saying that its broken already
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
FILES in MY HARDISK were disappeared and it turns to MB instead of GB in properties mode !
How can you do that to me? PLEASE TELL ME HOW TO FIX THAT?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Will this work for a portable drive that won't spin? All of a sudden my drive won't spin.
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
If the files are recoverable but not reviewable, what is the next step we should take?
Hi there! Sorry to hear about that. The only way to verify your files recoverability is to download Disk Drill Basic, run the scan, and preview the file(s) in question. If you managed to preview the file you needed to recover in a basic version, please email us at help@cleverfiles.com for further assistance. No preview just means that the file might be damaged or corrupt, it can be recovered, but it might need to be repaired.
Have a friend of mine that is having external hard drive issues and is trying to get a movie that she is creating out of it or it is lost forever. Will this program save that movie and that file from the external hard drive?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
I'm scanning a 3TB external hdd which I accidentally quickformatted. I have not overwritten anything on it. Total scan hours is about 19 hours which I am fine with. However, after 5 hours, it is still displaying 0 files found. Is this normal? Will the files be found in the later stages of scanning?
Sorry to hear about that. Scan duration depends on many factors, including Health and size of the Drive. We're happy to investigate this further. Please contact us at help@cleverfiles.com
Hi. Can I scan just one folder instead of the whole drive in order to find the deleted file? I know the folder in which the deleted file was located so I believe it would not be necessary to scan the whole drive (1TB)
Hello, we are sorry about that. You need to scan the entire drive to locate the lost files. Then you can do a search or filter for the file you need.
Thank you! And off topic. Where did you get that cool lamp!?
Hi. I have a backup question. I have a Seagate backup that was used to back up my old pc. I have tons of files on there and I wanted to add some of them on my current pc. I was wondering when I hit restore files, will it keep my current stuff on my computer but just add the old saved stuff to it or will it rewrite over everything? I don't want to mess up my new computer.
You can select the destination directory for file recovery in Disk Drill and choose which files you wish to recover from the backup. Your recovered files will be stored in that directory and won't overwrite existing files.
Great video! I need to recover data from an external hard drive which I accidentally reformatted with a time machine back up on my MacBook. Do you know whether this is possible and, if so, whether I need to prepare the hard drive in any way before running Disk Drill? Thanks!
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Richard, did you ever figure this out? I am dealing with this right now and can't find answers
@@staciekeener1994 Hi Stacie, yes I did (although I’m still tidying up some of the data!). I purchased disk drill which recovered about 4tb from a 1tb hard drive... difficult to wrap my head around that, but essentially disk drill recovered lots of duplicate files. You’ll need to get hold of another external hard drive to move all your recovered files to. You’ll then have to tidy up the files as there will be lots of duplicates hidden away in different folders (I did anyway!). It was a really stressful time but disk drill should be able to recover everything for you! This experience has actually made me really tidy up my files and I’m also in the process of backing up in the cloud too. Good luck! :-)
there's a missing folder in my hard drive.... and when I test it out in other application it exist! but when try your method I can't find that folder..... that's very important.
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
I really felt frustrated now. I just want to put my photos in my hardrive but sadly, not responding pops up when the files are transferring so i panicked and when i opened the folder in the drive and the photos was not there and also in my phone is already gone. can i recover it? or its already gone? im scared to try to install something because my mom's work was in the drive hope you can help me thank you
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
Hello. I'm currently recovering my files from my 1tb hard drive. I'd like to ask where to find the file if it was situated at the desktop in the first place?
Hello, Disk Drill can recover any file and folder that was deleted on your device and has not been overwritten by other data. Disk Drill Basic will verify your data recoverability for free. You can find more details here: www.cleverfiles.com/help/why-dont-my-recovered-files-have-their-original-names/
I accidentally deleted the files off my hard drive but I’m recovering them now. My computer doesn’t have enough space to put them on there and I don’t have a usb, can I put them back in the hard drive that they were deleted from? Please help
Hi there, when you recover your files, it's extremely important to select a destination different from the location where you lost the file to save the retrieved directory. Otherwise, the files may be overwritten.
Please let me know if you have any questions or contact us to help@cleverfiles.com
BRO You just saved me i just lost all my projects files by mistake but this app made me recover all then files back again Mach Love💓
Welcome 👍
I moved my photos to an external drive then after i plugged the external HD to the computer, the files that i moved was gone. What should i do? Is there any possible way to recover it?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
any advice on if the external hd doesnt show up? ive tried running first aid and fails.
Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.
@@cleverfiles thanks for the reply! You know what’s weird is that sometimes I’ll plug my external drive in and it WILL show up in finder but when I click on it no content loads. It has a spinning wheel then my finder freezes and I have to restart. When it does get recognized I go onto desk utility and I see where it says Seagate external drive and then underneath it it says the actual name back up plus. I ran first aid on “Seagate” and it says it was successful but then I try to run first aid on the “back up plus” and it says first aid failed and I cannot mount it 😑
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
Just to say thank you so much - I used this app yesterday to recover ALL of my photos from 2007 onwards - to say I am grateful is a major understatement - I was in panic and very upset by accidentally deleting my photos and nearly accepted my fate - however a quick google/youtube search saved me - £84 to recover nearly a terabyte of data is well worth it as these photos were our family history from when my first child was born - amazing!!!
You're welcome! Stay paw-some :-)
What happens when you can't preview the files?
Usually it means that these files can not be recovered correctly. Please, contact us at help@cleverfiles.com so that our experts can take a closer look at it.
@@cleverfiles Thank you so much!
hi i have had an issue where some files are wiped and dont show my old data as I have been trying to recover a password on a txt file and its completely blank which is sad, anyway to help with this?
Hi! Check File History or backups, and verify whether the file is in the Trash or Recycle Bin. If not found, try using data recovery software like Disk Drill to scan your storage drive for deleted files.
You mate are a legend. Can't thank you enough.
Happy to hear that! Thank you for the shout-out!
Interesting. Thank You.
On a Mac:
- If the External is unreadable and shows in the Disk Utility then would it be better to back-up the drive with bad sectors or scan first?
- And do you use Recover after scanning the whole drive or can be done as you see files available?
- How much time do you think a full 2.5TB drive should take for scan?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Sorry to hear about that. Scan duration depends on many factors, including Health and size of the Drive. We're happy to investigate this further. Please contact us at help@cleverfiles.com
Is this only for deleted files? Or also for corrupted?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Just a question, what will happen if you save the recovered data back to the same hard drive? I mean I already have my hard drive repaired by an IT, but is it bad to save it back to the same hard drive?
Hi there, when you recover your files, it's extremely important to select a destination different from the location where you lost the file to save the retrieved directory. Otherwise, the files may be overwritten.
Hey there! I have a WD 2TB hard drive with corrupted/broken files such as pictures/videos, can I use this software to fix those files?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
Someone used my External Hard Drive to Transfer Data from Windows computer to Apple MacBook via my 4 TB External Hard Drive, but after transferring my External Hard Drive shows only 32 GB space (+ some transferring folders), and there are none of my files shown, could someone please explain how to recover hidden or lost or deleted or formatted files in my External Hard Drive
It works the same way. Please, scan your drive with the free version of Disk Drill to check if it finds your files.
@@cleverfiles Thank you!
Thanks. Very well explained...Too bad the free version allows you only 500 MB data. I have 1.57 GB files to recover. The Pro version cost 92 Dollar. Is there any other way to recover these files?
Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version.
Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.
@@cleverfiles I accidentally deleted a folder, this has never happened to me before & I only need it this one time, I cant justify almost £90 for a one off, a subscription would be really handy, I Need, these video clips, to create a video for my channel but £88+ I just can't... I can not believe I did this :-( please help.
i accidentaly formated my external hard drive which i had pics,vids and games of total 200gb, i instantly googled for a solution, i found this,would it be really recovered?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
If I do format on external hardisk, it can recover well?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
I have a 5tb drive that suddenly went dead....RIP
Gonna try this method to see if it works
hi iam looking for my Protools sessions files it was there my External Hard Drive pls help me how to find are recover from Disk Drill
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
It says I have to pay for it when I try to recover my pictures 😢
We offer a free recovery of up to 500 MB of your data if you use Disk Drill for Windows. Unfortunately, this option is not available for Mac users at this time.
We do guarantee the recovery of the files you can fully preview in the free version.
hey I deleted my data yesterday and I am retrieving it today, will i be able to get all of my data back?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
how to see the all recovery method duration to finish scanning?
Scan duration depends on many factors, including Health and size of the Drive. We're happy to investigate this further. Please contact us at help@cleverfiles.com
Thanks for your helpful video cleverfile. I have 1tb external drive and i overwriten it and it comes out at my laptop as a (recovery E:) 900mb only. Can the disk drill fix it? Thank in advance more power
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
I've been trying to access this hard drive for so long. It has old family home videos/photos on It. It says that the drive is offline and needs to be initialized in order for me to mount it and view the files. But I've read that initializing the drive can lead to data loss. Does anyone know what I can to finally be able to access it and make sure I don't lose anything?
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
@@cleverfiles unfortunately I think I've come to the conclusion that the drive is corrupted. :/
how to activate disk drill it says enter activation code
Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version.
Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.
I need my documents and photos from my hard drive please help
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
I recovered all my files but none of them are viewable and they didn’t have previews either.
Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com
Ok the most important question is:
How do we delete files so they can't be recovered, beside destroying the HDD with acid or writing other files to use the space?
Hello , if you want to permanently erase all found files, please follow this guide: www.cleverfiles.com/help/file-shredding/
@@cleverfiles Ty for the reply really appreciate it
Hey bud! Great video. I stupidly erased my seagate external hard drive today using my MacBook Pro from NTFS to ExFAT through formatting. Do you think with this software I will get all my files back please?
Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/
If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com
So that I understand, after Disk Drill recovers the files, we can't use the external drive? I wanted to put everything back onto the external drive after it is recovered. This is not possible? Also, will we still be able to use the external drive to save future files on?
Please contact us at help@cleverfiles.com for further assistance.
Can I put my recovered files in my original hard drive at all?
Hi there, when you recover your files, it's extremely important to select a destination different from the location where you lost the file to save the retrieved directory. Otherwise, the files may be overwritten.