How to restart your iPhone or iPad if it’s frozen on the Apple logo | Apple Support
ฝัง
- เผยแพร่เมื่อ 25 ก.ค. 2024
- Learn what to do if your device is frozen on the Apple logo, doesn't respond when you touch it, or becomes stuck when you turn it on.
Topics covered:
0:00 - Intro
0:23 - Force restart iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus
0:47 - Force restart iPad without a Home button
1:07 - Force restart iPad with a Home button
1:20 - If your iPhone is still frozen, enter recovery mode on your iPhone and restore it with a computer
2:07 - Enter recovery mode for iPhone X or later, iPhone SE (2nd generation), iPhone 8, and iPhone 8 Plus
2:32 - Enter recovery mode for iPad without a Home button
2:56 - Enter recovery mode for iPad with a Home button
3:11 - Restore your iPhone on a computer
To learn more about this topic, visit the following articles:
If your iPhone won't turn on or is frozen: apple.co/2UImMAz
If your iPad won't turn on or is frozen: apple.co/48OZZpC
Apple logo with progress bar after updating or restoring iPhone, or iPad: apple.co/3RRpsI8
Download and use iTunes for Windows 10: apple.co/3RX5EmD
Additional Resources:
Get support for iPhone: apple.co/iPhone
To subscribe to this channel: / applesupport
To download the Apple Support app: apple.co/2hFtzIv
Apple Support on Twitter: / applesupport
To check coverage directly on your device: coverage.apple.com/ac4N1XV
Anyone else just watch all of these even though you know it all already?
Meeee ❤
imagine needing to watch this video but the frozen iPhone is the only device you have
That was my situation😂😂😂
As a kid, I used to spend hours with my iPod touch connected to iTunes on a windows pc in recovery mode after a “failed experiment” lol.
omfg i remember trying so bad to enable the battery percentage on my ipod touch
I thought I was the only person who did this
What was the failed experiment
@@indieisthegreatest7457probably itunes
Probably a jailbreak fail
In all my years of self-repair, this is the first video from a manufacturer that actually worked!
Or make a phone where you can quickly disconnect the battery and maybe wait 10 seconds and maybe put it back like how android used to do it in the old days
Press buttons until appl logo appear? It is always appears and never disappears ! That the poin of you instructions! Useless
And finally a video explanation for our not so much tech savvy ppl!
Great information, thanks for sharing.
A $1200 phone that loses all its data because of an update. Sad.
Damn, I can't believe I have to watch this video right now. I just woke up and I'm in a bit of a rush, but my iPhone has decided to malfunction after an auto-update overnight. Unfortunately, I haven't been keeping track of daily backups either.
Thank you for the help Apple 🍎!
Thank you this helped my sister a lot
This Video ist very helpful 😊
Thank you
holy that helped me thx
i have mac catalina but when i connect my ipad to it it doesn’t appear on finder
What do you do if your iPad with touch button still is on the home button??
Thank u this helped me a lot
Would have been good to see this the other night, as my old iPad froze. Luckily, today my new iPad Air 5 arrived so i shouldn’t have to deal with freezing anymore.
same
the volume up and down quick release and power button till apple logo is not working on my 12 pro max. pls help
The screen went black and the Apple logo appeared again but how long should the Apple stay on the screen for again? It's been a little while and it appears to still be on the Apple logo
Thanks apple for the best support
Thank you sooooo much
What iPhone 7/7 Plus or earlier
Data will be erased?
Worst customer service in apple i changed my device to Galaxy And i feel free now
Configurator 2 ftw
This helps me bc it was frozen lol thx apple 👍
That IPhone 15 pro Advert you guys made is really cool
APPLE SUPPORT I LOVE. YOU
My iPhone 14 Pro Max’s battery is draining faster after ios 17
Please make a video on how can I turn back to ios 16
What about a iPhone 15 pro what to do?
same thing.
It showed iPhone 10 or later so same thing
How do I do it if my Vol down button isn’t working
Thanks for your question! See apple.co/47DcljE for what to do if a button or switch isn't working.
If you have further questions, please reach out to us using apple.co/GetSupport.
Might help to include the version numbers along with the iOS names so we don't have another thing to look up when we're already stressed and without our beloved phones.
Give us Game mod on iPhones 15 pro and pro max like on Mac,gameplay is bad and too much lags!😪
If force restart fails you can restore through itunes
I LUH U APPLE
Anyone Else watching without owning an apple product?
What if you don't own a computer?
What about iphone se 1
Thanks for your question! See apple.co/48Gk1CU for restart options for different models of iPhone.
If you have further questions, please reach out to us using apple.co/GetSupport.
My ipad is since yesterday frozen and i have already multiple times restarted it and it still does not work and i can't do the computer thing becouse i don't have one, idk what to do.
Hey there. Find our resource on some things you can try and check if your iPad is not responding how you'd expect: apple.co/3PcLuo2 If you still need support after looking that over, connect with us here: apple.co/GetSupport
I don’t know how to do stole protection
Thanks for your question! See apple.co/4b0gnVY for more information on Stolen Device Protection.
If you have further questions, please reach out to us using apple.co/GetSupport.
help how can i shut down my ipad!!!
This what happened to my cousins iPhone 11
_You forget the tons of errors that can be there whil updating/restoring via itunes, example error 2003, 2005, etc._
The update download is taking 20 mins, and when the ipad disconnects after 15mins, the entire download is lost. What do I do? Stuck in a cycle right now.
Thanks for reaching out! See apple.co/43GlVSt for what to do if your iPad won’t turn on or is frozen.
If you have further questions, please use apple.co/GetSupport for assistance.
hi, someone help please. i have an iphone 11 and yesterday, it randomly froze on the apple logo which keeps turning on and off. i think it’s because of my storage, and maybe water damage because it got a bit of water in it. i let the battery drain overnight and charged it this morning again but as soon as i put it on the charger, the apple logo came back on. i tried to force restart it, but it didn’t work. i tried entering recovery mode following the same steps as the video, and didn’t get anything on my iphone screen. even on my macbook (it’s a macbook air 2019) my iphone doesn’t show up in finder to at least see if i have the options to update. i don’t want to take it to a store because i know they will tell me to factory reset it and i do NOT want to lose all my data.
edit: so i tried to do the recovery mode with an older mac that had iTunes, but nothing appeared on my screen. i guess it’s because my phone isn’t showing the recovery screen. :(
My ipad is crashing apps, sometimes the ipad restarts automatically after clicking any app even settings. Please tell me what to do. P L E A S E
Thanks for reaching out! See apple.co/3TXI4Ip for what to do if your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly.
If you have further questions, please use apple.co/GetSupport for assistance.
It always show Siri
Tytytyty
I really hope y'all read comments to understand this was no help at all
I tried this for my iPhone 12pro but still didn't come up- I just do not want to lose all my daughters pictures.
Thanks for reaching out! See apple.co/4929Wja for more information on backing up to a computer.
If you have further questions, please use apple.co/GetSupport for assistance.
This was an unhelpful video.
All i wanted to do was transfer my photo and apple decided to give me this problem. Sure, the solution is to restore and erase all data on my phone if software update doesnt work. Dumb product. Stupid
Literally tried all of the above and still no progress 🫠🫠🫠