Chapter 1. Introduction and Call flow | Amazon Connect Tutorial | Read The Manual

Explained about Amazon Connect, high-level architecture, different components it talks to, and the hands-on call flow we are going to create.
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[@AjithKumar-yj8fo]

Thank you so much Rajiv, I was searching for this content it's helped me a lot .

[@rajivcoomar]

Glad you liked it Ajith.

[@laxmipriya6585]

Thanks for covering this session

[@rajivcoomar]

Glad you find content useful. Please keep sharing the feedback on content

[@laxmipriya6585]

@@rajivcoomar can you please help me to make a dissertation on this..i want to represent a cloud call centre. Like how we have to bulid. I will pay for this. Please reply

[@rajivcoomar]

@@laxmipriya6585 The cloud contact centre solution are like AWS connect, Twilio, are available. I will be covering session on this. But if you have any specific doubt please drop email at [e-mail]

[@sachinnagdev1254]

Hi Rajiv , i need to understand the whole AWS contact cetnrer solution from beginning to advance , please if you can help me , i can pay for it

[@rajivcoomar]

Hi Sachin, The AWS contact center training video's are going on in my channel. If you have any particular query, feel free to ask.