How to Replace a Xtool D1 Motherboard
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- เผยแพร่เมื่อ 17 ก.ย. 2023
- My Xtool D1 Pro laser stopped working. So, customer service provided me with a new motherboard and laser. This is how to replace your motherboard. All items in this video have been self purchased.
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Thank you for posting this. I'm also having to replace mine when it randomly stopped working after about 5 uses. Does it seem crazy that the consumer has to replace the motherboard? I Just seems like an extremely detailed process that customer support should take care of. But whatta I know. I've wasted so much time with this thing. Really wish I had bought the CO2 laser. this thing seems so easy to go wrong and such a long process with customer support and then this to attempt a solution.
Looks like many folks are going to need this video since there obviously must be a bad batch of Motherboards being sold with the D1 Pro kits. I've had 2 10W kits and a 40W kit arrive DOA.
Thats not good. I had a 20W that just stopped working, it moved just fine, the laser just stopped firing at random times during my projects. It took me a few projects to figure out what was going on. I was thinking my file or settings were messed up since my project had stuff done on it, but things were missing in certain areas.
@@thatshowwedoit6201 That stinks man. Waiting for the other 40W to arrive from amazon today. Hopefully I get a good one. I have read many posts about peoples boards dying or DOA right from the box. Not feeling very confident with this POS Laser.
@@ilovemushing Yea, at least it was all covered by warranty.
Thanks! I see I’m not the only one with a bad motherboard…
Glad I could help. I'm not sure if mine was the motherboard, power supply or laser. My laser would run, just like it was doing a project, but the laser bean itself would turn on and off while the machine was moving. When it started it was only here and there, but as time went on, it was every few seconds. Contact support and they sent me all 3 to replace. Haven't had an issue since.
Waiting for one myselg since the entire machine stopped. Used a multimeter on the motherboard and it was still reciving power, but no lights turning on and PC wouldn't detect it. I imagine i corrupted it as the switch was always in the "upload" position, which I didn't know since the text is underneath the machine and nothing in in the instructions mentioned it, not clearly anyway!
Hopeful customer service is helping you with your problem. When I went through customer service I didn't hear anything until I contacted them through the Xtool Face Book page. They responded and got my problem fixed ASAP. Good luck.
Where you get the board? I need 1
I contacted Xtool support and they sent me one. I messaged Cecilia Fang on Facebook. I found her on the Xtool FB page. She works with Xtool Customer Service. I emailed them too, but never heard anything back. Cecilia responded pretty fast and sent me what I needed.
@@thatshowwedoit6201 thank you