Quality Improvement and Quality Assurance in Healthcare - an overview of key terms

This presentation offers a simple overview of key terms relating to Quality Improvement and Quality Assurance in healthcare. Simple explanations and key references are given to support healthcare professionals preparing for interviews or healthcare students learning about quality improvement in healthcare. Check out the other videos on my 'Quality Improvement and Change Management' playlist, see link below:
• Quality Improvement an...
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📚 Quality Improvement in Nursing: amzn.to/3Qxxfba
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Track Title: After You

[@thechiaezehchannel172]

Thank you so much Carol. Your videos are always educational. 😊😊

[@carolforde-johnston]

Thank you for the positive feedback @thechiaezehchannel172 I'm glad you find videos helpful ❤

[@shikhasharma257]

This video is really great and simple to understand...Great piece of work Carol...You have articulated it really well...

[@carolforde-johnston]

Thank you for the positive feedback ❤

[@shafiakhan2980]

Thank you Carol.. I have interview in a week and this gave me a great understanding of Quality Assurance.. so much clear and concise information.. thank you once again ❤ so helpful

[@carolforde-johnston]

I'm glad you found it useful, thank you for the feedback. Wishing you all the best in your interview ❤

[@wmjrnichols]

Thankyou for a very useful presentation. May I suggest adding a reference list at the end or hyperlinks to references (eg Ross and Naylor 2017) so viewers can read further.

[@carolforde-johnston]

Thank you for the feedback, great to know it helps. We are not allowed to put hyperlinks to references on slides or a reference list as they take you off TH-cam and they can ban you. You can only put links to affiliate marketing. I'm allowed to put references on the slides with no links, so you can see Ross and Naylor (2017) full reference on the last couple of slides. I think I can put hyperlink in the comments see below:
www.kingsfund.org.uk/publications/quality-improvement-mental-health

[@wmjrnichols]

many thanks@@carolforde-johnston

[@udaynataraaj2390]

Superb class

[@carolforde-johnston]

Thank you for leaving a positive comment. I'm glad you found the video helpful. @udaynataraaj2390

[@SamjayOkotie-Eboh]

Hello Carole, This was an Educative video! Thank you. Could you please tell me the role of an unregistered healthcare worker (healthcare assistant) in quality assurance and promoting positive experience for individuals accessing care?

[@SamjayOkotie-Eboh]

I mean an examples of thier working practice

[@carolforde-johnston]

@@SamjayOkotie-Eboh I would say any care examples as our healthcare assistants should adhere to national safety and quality standards. For example, manual handling procedures when using patient hoists and lifting aid, adhering to handwashing national quality standards and infections control policies. I hope that helps.

[@SamjayOkotie-Eboh]

@@carolforde-johnston thank you so much. I believe that’s policy. Correct me if I’m wrong, can we also consult them for feedback and thier concerns too?

[@carolforde-johnston]

​@@SamjayOkotie-EbohYes those policies are underpinned by national health and safety laws to ensure a quality standard is maintained. Yes they can share their concerns too.

[@SamjayOkotie-Eboh]

@@carolforde-johnston thank you

[@sajinas7600]

Heii Maam. I am from India. Could you Please do a vedio about quality assurance and quality improvement from Nabh chapters

[@carolforde-johnston]

Hi I'm unsure what Nabh chapters are

[@CrystalChristianStore]

What is the difference between QA and Coordinator?

[@carolforde-johnston]

QA is process for assuring stds in healthcare in the UK. We have Coordinators in the UK, but in nursing it is a role that varies according to the speciality or do you mean coordination?

[@carolforde-johnston]

I have a video on Coordinating nursing care if it help, see link:
th-cam.com/video/6npdKFxgWHw/w-d-xo.html
I hope that helps Crystal

[@shigyjoy5838]

SBAR

[@carolforde-johnston]

Would you like me to do a video on SBAR communication tool and escalation tools Shigy?