I triedthis and no effect. Unplugging and later plugging in the cable did not make a difference. I didd however readd through the comments in this video and tried the Razer Nari Ultimate pairing tool fix mentioned and it worked! As soon as I launched it having the cable connected to the headset into the PC as well as the wireless dongle, it detected it plugged in and updated the firmware immediately. After completion it must have reset the motherboard and battery and the light turned on, it was charging red!!!! Bravo to people commenting on this video and bravo for you creating this video allowing the conversation. I'm sure your fix works for many but please everyone should try the pairing fix as it is just software and you don't needd dto dissassmble your expensive headphones or take off the ear cushions which are impossible to put back on.
Brooooooo, YOU ARE A PRO!!!!!! I was trying to follow this fix, then i saw that it was not working and then i saw your comment, THANKS!!!!! IT REALLY FIX IT!!!! HOPE YOU HAVE A GOOD LIFE!!!
I notice that it happens only when you carry them to other place. Weirdes part is that they survived a flight across half of the Earth, but broke when I carried them to the other dorm...
My man, you are an absolute legend. This happened to me 5 minutes ago after bringing the headset out of my backpack. I found your video and voila 5 minutes later the headset is back to normal! Thank you boss!
same thing happened to me! went hiking, crammed it in my backpack, whent home and it stopped. Was having a heart attack thinking I might have to drop another 200
Same problem at my Razer Nari Ultimate. Also found the green wire on the rigth side of circuit board was disconnected because of bad soldering! A shame on a 179€ device! Your video was very helpfull. Thank you very much!
Literally just had this happen to me and found this video and now all is working again. Thank you for not being one of those videos that drag on and just get straight to the point 🙌
I dont need this, but i was VERY curious about the ease of disassembly, and youve scratched that itch for me 👌 glad to know i can easily unclip a battery and install a new one when my battery life becomes too abysmal
personally I had my doubts about this working because the video doesn't give a full view of the white connector itself, but in the end this has really helped me; so thank you very much Mr Boor you have saved me ~£100
Wanna thank you for this. Headset wouldn't charge or turn on starting yesterday. Unplugging it from the battery was a bit of a chore, but once I disconnected it and plugged it back in it started charging and turning on again. Thank you again awesome person!
To those who have no sound: He suggests taking them apart, unplugging the battery and plugging back in. Don't do this if you still have warranty, because you may be eligible for a replacement from Razer.
THANK YOUUUU. I just got to college and spent so much on pc stuff and other new stuff I need. This saved me so much time I can't imagine how long it would take to get a replacement from Razer. 100% recommend listening to this video if you're able to do it.
hey brother, 2 years later and still helping. cheers mate, same issue, fix worked. my pair is about 2 years old and the battery is due for replacement, there is a non english video for that process. going to order a fresh battery now.
Dropped my Nari's the other day, went to get gaming today and found it wouldn't turn on or charge. Found this vid and can confirm, it worked! The connector can be exceptionally grabby if some of the glue applied to the cables on the board bled onto the battery connector, so you may have to resort to needle nose pliers.
I was gonna give this video some love even if it didn't work because you've helped so many people but I am very happy to announce that it fixed them, cheers mate you're a legend :)
Bro thank u so freaking much! U just saved my Nari Ultimate from going to a trash can, u just saved me 100€. It worked for like 2 years no problems and suddenly after a gaming session it didn't want to charge and to turn on so I did exactly what u said and voila the headset works like it was before, thank u so much!
You Do not need to do this. The Problem is that you need to download the Blue tooth Pairing tool. It resets the battery connection and blue tooth and repairs the connection. I got this info from a Razer Technician. You run the tool with the Headset plugged into the PC USB even when the light on the Nari is off. Note the Nari Ultimate has a different pairing tool. than the standard one so make sure you use the right one. If the reset does not work then The tip above may fix it so the pairing works.
Thank you so much for this reply - I was dumbfounded on what could've happened with my headset and it appears to have fixed it without having to take the headset apart!
God damn, this truely worked for me ! Second time this problem appeared for me.. After a long time waiting it charged but the second time i tried this and it fix the problem instantly ! You don't realize what a money saver you are ! Thanks a lot !!
Thank you for this amazing video ! The issue happened to my headset this morning, and after searching everywhere I stumbled upon your video ! Following your explanations resolved the problem immediately, thank you so much
Razer should give you royalties for all the Nari's they sell. I bet you the majority of the 30k viewers decided not to ditch Razer because of this video. Thank you sir!
I can confirm it worked like a charm, so I'm happy to have found this video. I would add, for future viewers in need of help that, if like me, have preferred to remove the valume board to better reach the battery plug, and you screwd out the wheel as well just to be super safe and slow, when you are in the process of putting it back togheter, do not tight too much the wheel's screw, or you are not gonna ear shit from the right ear, and end up needing to re-open the all thing just for that.
WORKED 100% thx so much dude thought I was going to need a new one but just slapped it in google found your vid did it and bam headset works again what a life saver I was having such a bad day
looks like its worked, thanks man, they nearly went out of the window letting me down on my day off. had this loads of times and then they just randomly worked, hope this has solved it, thanks again.
Thank you very much for the video, Here in Brazil it is not very common to have a phone like this and because of that there is not much support, thanks for helping us here in Brazil with your video!
You are a lifesaver! I wish they were more videos like yours online! Everything works perfect right now! Great job man! Btw anyone trying that pls be extra cautius with the cables inside, they are super slim and fragile!
Can confirm this WORKS!!! One thing to be careful of is when you take out the 4 screws in the earcup the speaker is only held on by three tiny wires!!! so easy to break
@@Skxterr I was pretty instant for me! Just unplugged the connector from the battery and then leave it a few mins. Be careful it's quite fiddly. How old is your headset?
Tnanks a lot bro! Fixed my doomed Nari Ultimate! Like others LIFESAVER man! Cheers and smashed the like button. Defo worth sharing this over on Reddit man!
Dude! Big thumbs up man you saved me. Literally thought they where toast. The warranty on mine was up 2 months ago so I was literally about to toss them and get new ones.
Thanks so much it worked for me. Another thing I did while I was in there was I tightened the screw for the sound wheel to not make it so sensitive in case that was annoying for anyone else.
This worked pretty much at the end of the day. You are a champ and a legend. But, the cable i usually charge with (Razer Micro USB that came with the Nari Ultimate) thats connected to my monitors USB port to charge, no longer works as it did for the past couple months. Now it only charges from a different micro usb cable thats connected to a power only port. I 'd do more tests if i didnt feel like i'd just wear out the ports. I dont think i got my moneys worth yet with this headphones. it should definitely last more than 5 years
Bruh u saved my life this shit of a headset didn’t last more than 3 months of use and did that shit to me I fixed it based on your video thank you very much 🤝
as much as I hate being the one to break 69 Upvotes, I got to. less than a week out the box, noticed that even after leaving plugged in for nearly 16 hours it was still red LED until this afternoon when it wasn't even turning on. Thinking I now had a 200 dollar brick covering my ears I panicked but found this. worked perfectly. Thank you.
Man u r a lofe saver... I literally used my savings to buy this piece of shit and cant really afford to buy a new one and Razer doesnt claim warranty in my country as i had to send it back which i couldnt... i was so fucking frustrated and angry.. Thanks man, it worked... u r a life saver I m shocked to see so many people having same issue.. like 20k views... It really sucks
HELLO I'M DANIEL FROM MONTEVIDEO URUGUAY, THANKS TO YOUR VIDEO I CAN SOLVE THE PROBLEM WITH MY RAZER, WHAT I REALIZED IS THAT I ALWAYS LEAVE IT ON NOW I'M GOING TO TAKE CAUTION TO TURN IT OFF AND SEE IF IT HAPPENS AGAIN, HUG
Bro thank you so much, i knew it was a very simple solution but i was looking at the wrong side!, the left side is riveted for some god awful reason. i bet this was their planning to make it "obsolete" and make users pay more for product
I wrote to Razer support that my headset is not turning on/charging and they replied with: have you tried using it on a computer without synapse installed? 🤡 thank you so much, actually worked without a problem
@@boorito20k yea and now my volume is having issues to where it has to be in a sweet spot to get equal volume to both sides of the headset. I love but hate this headset so much. I didn't even try this tutorial for the battery cuz it just randomly starting working fine again then a month later the volume rocker, and I don't even mess with it cuz it's always turned all the way up lol
@@delonejuanderer Sorry this reply is like 8 months late, but if a dial gives inconsistent volume and needs a 'sweet spot' then it is probably dirty, and this could possibly be resolved with contact cleaner.
im glad there are subtitles, because i have no sound 🙃
Rough
same lol
same
same here bro xd
Lol
I triedthis and no effect. Unplugging and later plugging in the cable did not make a difference. I didd however readd through the comments in this video and tried the Razer Nari Ultimate pairing tool fix mentioned and it worked! As soon as I launched it having the cable connected to the headset into the PC as well as the wireless dongle, it detected it plugged in and updated the firmware immediately. After completion it must have reset the motherboard and battery and the light turned on, it was charging red!!!! Bravo to people commenting on this video and bravo for you creating this video allowing the conversation. I'm sure your fix works for many but please everyone should try the pairing fix as it is just software and you don't needd dto dissassmble your expensive headphones or take off the ear cushions which are impossible to put back on.
I didn't unplugit because I was scared of breaking it. I tried this and it worked thx
Brooooooo, YOU ARE A PRO!!!!!!
I was trying to follow this fix, then i saw that it was not working and then i saw your comment, THANKS!!!!! IT REALLY FIX IT!!!! HOPE YOU HAVE A GOOD LIFE!!!
what do you mean reset the motherboard
holly it worked
Bro was just about to unscrew it but gave this a try and somehow even tho the program said it’s not plugged in it came back to life thanks man
You are a lifesaver, my friend. You just saved my headset, and my sanity by not having to deal with Razer support.
Just had this same Issue happen to me randomly, and my man!!!! You are an absolute lifesave!!!!!!
worked like a charm!!
I notice that it happens only when you carry them to other place. Weirdes part is that they survived a flight across half of the Earth, but broke when I carried them to the other dorm...
My man, you are an absolute legend. This happened to me 5 minutes ago after bringing the headset out of my backpack. I found your video and voila 5 minutes later the headset is back to normal! Thank you boss!
Bro, I had this problem after cramming them into my backpack, dunno what it is, but mine work beautifully to this day :)
same thing happened to me! went hiking, crammed it in my backpack, whent home and it stopped. Was having a heart attack thinking I might have to drop another 200
Unlike some other commentors, this video did not save my life, but it did save my headphones, so thank you so much.
Same problem at my Razer Nari Ultimate. Also found the green wire on the rigth side of circuit board was disconnected because of bad soldering! A shame on a 179€ device! Your video was very helpfull. Thank you very much!
Literally just had this happen to me and found this video and now all is working again. Thank you for not being one of those videos that drag on and just get straight to the point 🙌
Can u explain how to removebthe white part??
I dont need this, but i was VERY curious about the ease of disassembly, and youve scratched that itch for me 👌 glad to know i can easily unclip a battery and install a new one when my battery life becomes too abysmal
personally I had my doubts about this working because the video doesn't give a full view of the white connector itself, but in the end this has really helped me; so thank you very much Mr Boor you have saved me ~£100
Wanna thank you for this. Headset wouldn't charge or turn on starting yesterday. Unplugging it from the battery was a bit of a chore, but once I disconnected it and plugged it back in it started charging and turning on again. Thank you again awesome person!
To those who have no sound:
He suggests taking them apart, unplugging the battery and plugging back in. Don't do this if you still have warranty, because you may be eligible for a replacement from Razer.
THANK YOUUUU. I just got to college and spent so much on pc stuff and other new stuff I need. This saved me so much time I can't imagine how long it would take to get a replacement from Razer. 100% recommend listening to this video if you're able to do it.
Can u explain how to unplug the white part
only video that fixed it ! most definitely a battery problem.
hey brother, 2 years later and still helping.
cheers mate, same issue, fix worked.
my pair is about 2 years old and the battery is due for replacement, there is a non english video for that process.
going to order a fresh battery now.
Dropped my Nari's the other day, went to get gaming today and found it wouldn't turn on or charge. Found this vid and can confirm, it worked! The connector can be exceptionally grabby if some of the glue applied to the cables on the board bled onto the battery connector, so you may have to resort to needle nose pliers.
Buying Razer out of supported regions is high stakes gambling but thanks to this video my Nari's get to live on! Thanks!
I was gonna give this video some love even if it didn't work because you've helped so many people but I am very happy to announce that it fixed them, cheers mate you're a legend :)
1yr late you still saving ppl, tysm really appreciate it
Bro thank u so freaking much! U just saved my Nari Ultimate from going to a trash can, u just saved me 100€. It worked for like 2 years no problems and suddenly after a gaming session it didn't want to charge and to turn on so I did exactly what u said and voila the headset works like it was before, thank u so much!
I never like videos. This man is solving problems over a year later. Here’s to you! 🍻
You Do not need to do this. The Problem is that you need to download the Blue tooth Pairing tool. It resets the battery connection and blue tooth and repairs the connection. I got this info from a Razer Technician. You run the tool with the Headset plugged into the PC USB even when the light on the Nari is off. Note the Nari Ultimate has a different pairing tool. than the standard one so make sure you use the right one. If the reset does not work then The tip above may fix it so the pairing works.
Thank you so much for this reply - I was dumbfounded on what could've happened with my headset and it appears to have fixed it without having to take the headset apart!
God bless you!, this works
where can i download that tool ?
Could you be more specific as to where we can find this tool please. I have the razer kaira playststion 5 edition ones
10/08/2023 STILL WORKS UR D BEST!
LIFESAVER!!!! i had just played a game turned everything off and then it just didnt work you saved me!! these are my favorite headset absolute legend
Thank you so much!! This saved my life. Razer tech support is so trash
No problem, glad I could help!
Bro this totally worked, I was astounded. Thanks for the helpful tutorial and for keeping it short and to the point. You're a G
2023 and you are still saving headsets, thank you so much dude!
God damn, this truely worked for me ! Second time this problem appeared for me.. After a long time waiting it charged but the second time i tried this and it fix the problem instantly ! You don't realize what a money saver you are ! Thanks a lot !!
IT WORKED! Thank you ! I was really upset that the headphones broke. You got my subscribe !
Thank you for this amazing video !
The issue happened to my headset this morning, and after searching everywhere I stumbled upon your video ! Following your explanations resolved the problem immediately, thank you so much
Just tried this after I had already given up. Now they work like a charm, thanks a ton!
Razer should give you royalties for all the Nari's they sell. I bet you the majority of the 30k viewers decided not to ditch Razer because of this video. Thank you sir!
You're a life saver
Thor works on my razer threser 7.1
Thx bro, one year later and this still works
I can confirm it worked like a charm, so I'm happy to have found this video. I would add, for future viewers in need of help that, if like me, have preferred to remove the valume board to better reach the battery plug, and you screwd out the wheel as well just to be super safe and slow, when you are in the process of putting it back togheter, do not tight too much the wheel's screw, or you are not gonna ear shit from the right ear, and end up needing to re-open the all thing just for that.
THANK YOU SO MUCH THIS ACTUALLY HELPED ME! I didn’t want to send them back and wait so I just did this and it worked, you are a life saver!
WORKED 100% thx so much dude thought I was going to need a new one but just slapped it in google found your vid did it and bam headset works again what a life saver I was having such a bad day
THAT WORKED !!!!!! OMG YOURE A LIFE SAVER FOR SO MANY OF US! THANK YOU!
looks like its worked, thanks man, they nearly went out of the window letting me down on my day off. had this loads of times and then they just randomly worked, hope this has solved it, thanks again.
Thank you very much for the video,
Here in Brazil it is not very common to have a phone like this and because of that there is not much support, thanks for helping us here in Brazil with your video!
Your very welcome! Glad I could help yall out!
Thank you so much I was kind of disappointed when I couldn’t use the headset but you help me fix my headphones thx 🙏 ❤❤
You are a lifesaver! I wish they were more videos like yours online! Everything works perfect right now! Great job man!
Btw anyone trying that pls be extra cautius with the cables inside, they are super slim and fragile!
Can confirm this WORKS!!! One thing to be careful of is when you take out the 4 screws in the earcup the speaker is only held on by three tiny wires!!! so easy to break
I tried this and didn't work, how long did you wait to plug it back in again?
@@Skxterr I was pretty instant for me! Just unplugged the connector from the battery and then leave it a few mins. Be careful it's quite fiddly. How old is your headset?
@@tbrowniscool mine is roughly 6 7 months old, however I did everything but didn't work
@@wraith9878 Make sure you leave the battery disconnected for a while then reconnect and reassemble
You saved me spending more on gaming, many thanks bro I really appreciate it.
Tnanks a lot bro! Fixed my doomed Nari Ultimate! Like others LIFESAVER man! Cheers and smashed the like button. Defo worth sharing this over on Reddit man!
Dude thank you for this. It just worked for mine ive had over a year just did this. Fast fix and anyone can do it.
MY BOIIII!!!
Another headset fixed under your instruction - may have stripped a screw or two but it was worth it . red light wasn't even turning on.
May 31st 2021 for anyone wondering if this still works
You rock man. Saved me having to go through weeks of RMA
Thanks for all the love in the comments ❤️ Cant believe this video has helped so many people!Just a gamer out to help my fellow gamers ;)
Dude! Big thumbs up man you saved me. Literally thought they where toast. The warranty on mine was up 2 months ago so I was literally about to toss them and get new ones.
Worked perfectly, thanks champ. Thought I was gonna have to ship this thing back and get a new one, haven't even had it two months.
Same here !! And I like them but having this problem was a big wth
U helped me a year later!! Thanks for saving so many headsets and souls 🥲🥹💚
Worked like a charm, thank you for uploading this.
worked for me just now, lifesaver! Almost had to buy a new headset 1 day after Prime Day
This has saved my life men I was already stressed to having to buy new headphones and you just made my day. Thanks a lot
king, it is a legit, easy fix! thank you for your time and making is as simple as it could be! much love
to my utter shock, this worked!! thank you so much!!!!!
Much appreciated, man! Working like new. Probably never buying another Razer headset at this rate, though.
Thanks so much it worked for me. Another thing I did while I was in there was I tightened the screw for the sound wheel to not make it so sensitive in case that was annoying for anyone else.
Bro this still works, thank you so much!!!!
This has just saved my £200 out of warranty headphones, you are a legend!
Just tried this, worked like a charm! Thank you so much!
Man, I love you. It worked. Thank you kindly!
This worked pretty much at the end of the day. You are a champ and a legend.
But, the cable i usually charge with (Razer Micro USB that came with the Nari Ultimate) thats connected to my monitors USB port to charge, no longer works as it did for the past couple months.
Now it only charges from a different micro usb cable thats connected to a power only port.
I 'd do more tests if i didnt feel like i'd just wear out the ports. I dont think i got my moneys worth yet with this headphones.
it should definitely last more than 5 years
I'm astounded this actually was the fix. The probelm or error in itself is weird and just a stupid thing to happen. Anyway thank you for the video!
Bruh u saved my life this shit of a headset didn’t last more than 3 months of use and did that shit to me I fixed it based on your video thank you very much 🤝
Thank you dude, i've a Razer Nari Essential and it has worked perfectly. :D
as much as I hate being the one to break 69 Upvotes, I got to. less than a week out the box, noticed that even after leaving plugged in for nearly 16 hours it was still red LED until this afternoon when it wasn't even turning on. Thinking I now had a 200 dollar brick covering my ears I panicked but found this. worked perfectly. Thank you.
Saved me buying another headset, thank you so much dude. 🥰
Thank you so much I thought I had to go and buy a new headset. Your a lifesaver!
Thank you very much for this simple tip who worked fine for me and avoid me to send my Nari to razer.👍
Man u r a lofe saver... I literally used my savings to buy this piece of shit and cant really afford to buy a new one and Razer doesnt claim warranty in my country as i had to send it back which i couldnt... i was so fucking frustrated and angry.. Thanks man, it worked... u r a life saver
I m shocked to see so many people having same issue.. like 20k views... It really sucks
ikr, np my dude
Really works men, thank you soo much!!!
Thanks man. Saved me lots of cash on a new headset!!
Awesome! thanks for making this video. I had the same problem and your video solved it!
bro, i love you.
This is literally what I was looking for. Just did this to my nari headset and its working now. Thanks mate
Can you help me
@@kazimations yeah, how can I help?
thanks to everyone in this comment section and the person who made the video you are all the best
You are great. I face the same problem today and I have done what you did and it really works.... Thanks a lot....
Actually worked, easy 5 min fix
HELLO I'M DANIEL FROM MONTEVIDEO URUGUAY, THANKS TO YOUR VIDEO I CAN SOLVE THE PROBLEM WITH MY RAZER, WHAT I REALIZED IS THAT I ALWAYS LEAVE IT ON NOW I'M GOING TO TAKE CAUTION TO TURN IT OFF AND SEE IF IT HAPPENS AGAIN, HUG
It worked!! , i reassembled it and boo it works again idk what's the problem here but thanks for the clue mate
Bro thank you so much, i knew it was a very simple solution but i was looking at the wrong side!, the left side is riveted for some god awful reason. i bet this was their planning to make it "obsolete" and make users pay more for product
this works on a bunch of different logitech headsets.
YOU ARE AWESOME!! YOU JUST SAVED MY DAY! THANK YOU SO MUCH!
Saved my day fam, thought I was gonna have to go broke for another pair but 5 mins later bam
Just had to use the same trick again 8 months down the line and still works :)
Thank you!!! Saved me from the Razer support struggle.
thankyou, fixed mine not charging or turning on
You saved my headphones man! Many thanks!
Worked like a charm! Thank you so much! Literally saved me from such a big headache.
It worked for me, Thankyou brother :)
Thank you man, i got this problem randomly the other day
IT WORKS I REALLY APPRECIATE THIS SO MUCH BRO ❤❤
I wrote to Razer support that my headset is not turning on/charging and they replied with: have you tried using it on a computer without synapse installed? 🤡
thank you so much, actually worked without a problem
you just saved me almost 200 quid tysm
Honestly insane how many people are having the same issue with the same headset, wonder if the haptics mess with the battery after so often.
I dunno man, never thought I get more than 100 views on this. Seems like you might be onto something 🤔
@@boorito20k yea and now my volume is having issues to where it has to be in a sweet spot to get equal volume to both sides of the headset. I love but hate this headset so much. I didn't even try this tutorial for the battery cuz it just randomly starting working fine again then a month later the volume rocker, and I don't even mess with it cuz it's always turned all the way up lol
It's funny how big and beefy the headset is until you take the cap off and it's not that impressive. They are great though
@@delonejuanderer Sorry this reply is like 8 months late, but if a dial gives inconsistent volume and needs a 'sweet spot' then it is probably dirty, and this could possibly be resolved with contact cleaner.
You also just saved my headset good sir. thank you
I love you friend you saved me from buying others I leave you my like and my subscription
You are a lifesaver, thank you so much for making this video!
I cant thank you enough! it actually worked!