Thanks for the great video Dan. Our machine was filthy in places you couldn't see and every now and then would dump gunk all over our washing. With the aid of your easy to follow instructions we gave it a good clean today and are confident of having plenty of mess-free washing ahead.
Thanks Dan. Best helpful video I have seen for a long time. I has saved us from buying a new machine, now the old one works better than the new models. Thanks so much.
Thankyou. Have had my machine for at least 13 years and it needed cleaning but I didn't know how bad until i followed your vid. I used a pressure cleaner for the drum and it was a breeze
Hi Dan. At the Salvation Army Church in Howick, Auckland I was able to repair their washing machine thanks to your videos. The washing machine is used by those in need such as homeless people. Keep up the good work with the videos.
What was wrong with it? No rinse and spin? I'm curreñtly having that issue. Idk if just cleaning it will solve the problem. What was the problem with that washing machine u fixed?
@SuperLuckao I replaced the water drain pump with a new one as the drum wasn't fully emptying all the water before the spin cycle and therefore would not spin. That solved the problem initially but then reocuured. Rather than spending more money on replacing the next most likely cause (the control panel) we decided it was cheaper just to buy a second hand washing machine that worked.
Mate, thank you so much for this video. I had removed the agitator in the past to clean but never considered pulling the whole drum out. Your video made it easy as, so chur
Fabulous videos Dan. Clear, no nonsense instructions that are easy to understand and follow. Nice tip about the pump motor resistance. Got the old girl cleaned out and running like new again [machine].
Your the man! My wife woke me up this morning to say the washing washing was broken. Another expense come to my mind. Stumbled on your video and did both the short and long fix. There were so helpful and I am proud to say oil got my man card back 😂 never thought I’d be able to fix it myself. Appreciate your help.
@@motrepairs I pulled the drum out and cleaned it ,it had 15 years of soap scum but after 2 test washes machine comes with fault code 49 and apparently I need new module . Did I do something wrong ? Also it had about 5 mm of soap scum and all the holes were blocked on drum , did that cause Machine to jump and shake when spin dry started or I need new shockers ?
@@ja-kl8rg 49 is an inlet valve fault, while it can be caused by a faulty controller that is not very likely. Does the code come up as soon as you power it on or part way through the cycle? If you use a multimeter to check the inlet vales one is probably open circuit. Usually nothing you do with cleaning the inner bowl will affect the inlet valves.
YOURE A LIFESAVER!!! my metal chain got stuck and jammed the washing machine, we were prepared to pay $$ to get it fixed, then came across this video!! thanks dude
Thank you so very much! We had a really dirty one of these and I followed your video and it was amazing. Everything so clean now! Just a note though, those little "hole" things on the metal cylinder can be quite sharp. Shredded a fair bit of my fingers with those. a bit like a cheese grater. It was incredible how much gunk was inside. Very satisfying clean!
Thanks so much for these videos! It took two of us about an hour and it has come up like brand new. This is going to get rid of the smell that kept coming from the laundry, and will keep our machine going for many years I'm sure. Really informative, great job!
You are awesome, thank you so much for making it look so easy. I was so disgusted when I saw why my cloths were all coming out with soap scum. It’s now sparkling clean. Thanks 👍🏼
Hi Dan, Brilliant video. My washing machine was taking simply ages (20 minutes or so) to empty and the spin cycle wasn't working properly as water couldn't get away fast enough. I followed the video exactly, except once I had cleared the tissue paper and other bits out of the pump I poured more water in and blew back down the drain hose. All sorts of bits (including mashed up tissue paper) came out. I did it a couple of times and the hose pumped beautifully. Big money and especially hassle saver! Thanks heaps Peter
kia ora Dan, very informative and useful. After paying a call out fee for a kink in a hose stopping the cycle, I've endeavoured to resolve issues for myself first. Your video goes a long way towards this. Many thanks
Yea they are very good vids. Ive watched the three now. How long did u have to wait for yr machine to be sparkling clean? Mines still pulled out from the wall, dirty and prob blocked. I will not complain tho, and be patient while i wait and maybe rewatch the vids in case i missed anything. .. 😆
very helpful. Did this yesterday on my F&P Aquasmart washer. I had no idea how absolutely filthy the outer part of the "inner stainless steel tub" would be after 15 years of use. It looked rusted but it wasn't rust it was brown crud that had accumulated over the years of washing our cloths, towels, etc. for just 2 people. We don't have pets, we don't work on a farm (sometimes wish we did!).... Anyway my point is it's just me and the wife and we both do the relatively clean work of a salesman and a school teacher with no pets in the house and I was blown away at just how filthy and nasty the outside of the inner tub was. I took it outside to our lower deck and hosed it off but some of it had to be scrubbed off. I was so thankful that it wasn't rust as it did look like rust but - no it all came off after a good bit of scrubbing. If I had known I would have been doing this every couple of years. And thankfully you can do this if you own a Fisher & Paykel washing machine.
Thanks for taking time to show us this, it's very helpful and straight to the point. Appreciate it. Recommending to all my fam that have similar machine thanks again. 😊
You're welcome. Now you are starting will it clean if you do a hot wash every few months it will really slow down the buildup so you don't have to take it apart too often.
Thankyou Sir...Awesome video! Everything I needed to know and nothing I didn't need to know. Made it super easy and gave me the confidence to do it myself. Very much appreciated 🙂
Fantastic video. Thanks so much. I could not believe how filthy it was in only 4 years. You would think we lived in a mudpit! Anyway all done and now my machine is filling for a rinse and I will rewash those sheets :). Thank you:)
Great video Dan. Just pulled apart our F&P washer showing 56 error code. Buttons/Coins blocking up drain. Without your video would have been up ships-creek!! Thanks heaps & keep up the great content-cheers🍺👍😎
Thanks for this vid-I just took the drum out of my machine and cleaned it. After eight years it was hugely slimy, so I’m looking forwards to a clean-smelling laundry again. And of course I managed to snap off two of those stupid rim clips, which get old and brittle, but lickily it doesn’t seem to make any difference.
Thank you for the great video. I was wondering why sometimes my whites were coming out with marks on them. This explains it 😂 washing machine is nice and clean now
Great video thanks! Any tips for cleaning the blue water inlet seen at 1:53? Mine dribbles after the spin is finished and thought it might be better if cleaned but it looks like they riveted it on...
They are a sealed unit, if they are dripping from getting grit in them you will need to replace the valve assy. Some people take the filters out because they get sick of cleaning them, but its not worth it to have to replace the valve instead, so make sure to keep them in.
Thank you for the video. I tried to unscrew the agitator bolt of my washer but couldn’t do it as it is too tight. Can I use any tool to loose the bolt?
Sorry I mis-read: Agitator bolts can be tricky, especially if you have large hands. You can get a piece of PVC pipe, then cut two notches to sit over the wings of the bolt. Then if needed drill a hole in the top to put a handle through.
I kind of cleaned mine years ago... but yeah... Funny story, I JUST cleaned my cars "Cabin air filter" ... it had LEAVES in it!!! it was full of DIRT and had LEAVES in the thing!. So.. looking at the inside of the washing machine... YIKES... this is a project..
Could I feasibly replace the main seal with this level of disassembly? My machine just started leaking water a few loads ago. Bearings sound fine. No rusty muck has been slung off underneath yet. Just leaking during a wash. I’d like to replace the seal by pulling it out from around the shaft with a few screws screwed into it to pull it out with pliers from the top then press a new one in around the shaft with some pipe etc and petroleum jelly. Would like to avoid full disassembly to remove bearings and seal if not necessary. Great videos. I was going to dump my machine but seems like these older F&Ps still repairable if doing DIY without breaking the bank.
Yes, but if the shaft is badly grooved it may not last long. Just make sure to put the screws into the the old seal only and don't damage the plastic of the outer drum. Pack the lips of the seal well with grease, (don't use petrolum jelly it can affect rubber) and a smear around the outside. We have a shield that sits over the shaft spline to protect the seal when sliding it on but you can do it without just slide the seal straight down. Steves Appliance Spares should have a seal only, or we could sell you one.
@@motrepairsthanks for the reply and tips! I had already purchased the seal but was dreading the full disassembly that others were showing and thought maybe I should buy bearings too if going to that level but seeing this it’s much simpler if I can actually manage to extract the old seal straight from the top. Is there a way to avoid snapping the out of balance switch when I flip the top up? Much simpler than removing control board and wiring to remove top entirely. I can probably live without it if not because I can hear when it’s out of balance instantly in my unit before it triggers the switch anyway. Thanks again
Hi. Could you give me your advice please. My F&P stopping working properly while its doing job between rinse and spin. It goes well from the beginning , but after it reach to “spin” - it just spins very very slowly , doesn’t do anything else. Then I’m turning power off and on, then set only “spin” and in this way I’m finishing washing process. What cause it could be in your opinion? I would be really appreciate if you reply. Many thanks
Thanks Dan for your excellent video. On taking out the inner drum, I found that it has water in it. Will this effect operation. Do I need to drain it. What is the best way?
Great video! Waiting on a replacement drain pump to arrive so I went ahead and cleaned my 2007 GWL15 while it was out of service. I noticed that the inner drum seems to have some water/fluid sloshing around inside it that I haven't been able to find a way to drain out of there. Is there a way to disassemble the inner drum further to remove the water/fluid? Or does this water/fluid need to stay in there for dynamic balancing?
If you use the scrubbing brush for the dishes but used for cleaning outer and/or inner bowl what you could do after that is put it in your dishwasher and you could use the scrubbing brush for the outer bowl and the water blaster for the inner bowl if you have one but maybe not the scrubbing brush if you don’t have a dishwasher
Hey thanks for this video! I am just about to replace the model that you have in this video to the WA8560G1 Fisher & Paykel 8o.5kg Washsmart Eco top loader. I have always pulled my old one apart every 6 months just as you have in this video but just wanted to check do you know if the new models such as the one we are about to purchase are able to be pulled apart completely as you have done above for a deep clean? Many thanks, Tania
Its very similar, just a slight change to the way the lid/top deck come off. You shouldn't have to be taking it apart that often, just a hot wash every few months is generally enough to slow down gunk buildup. If its getting bad that quickly do you use any fabric softeners, wool or nappy wash detergents?
One bloody problem that I did encounter however was removing the plastic screw thingy from around the metal agitator bit to remove the bowl. Bloody nightmare, Ended up sawing it off as it had corroded and stuck fast with rust.
If you can do hot or warm washes that will help slow soap scum buildup. Using wool wash or nappy wash detergents or fabric softeners will cause a lot more buildup. If it is limescale building up then there isn't much you can do except fit a water softener of some kind to your water supply.
Why do some machines have the Bias spring on the back left hand suspension arm? I've noticed that one is on the front left suspension arm? Thanks in advance
Bias spring was on the front left rod because the machines with a physical out of balance level had it on the rear right. It was kept after the switch was removed, then moved to the rear left on the touch pad models. Not sure why it is still needed without a physical switch but it obviously it.
hey Dan, thanks for the easy to follow video, our machine was bought second hand and i have given it a deep clean so looks great, unfortunatley we are still getting a line of crud on our clothes so im bewildered as to where its coming from now? any thoughts.?
Are all the holes clear? if they are blocked the water cant circulate and self filter. If you have taken the bowl out and cleaned inner and outer bowl then it must be being introduced with the wash. You can get a filter t sit down inside the agitator but technically you don't need it if everything is working correctly.
@@motrepairs thanks heap for the reply, it was that filthy that could be the case even though it looked really clean putting it back together. ill take it out and have a closer look. your vids are really helpful thanks
I went too far oops! I had the inside drum outside on a deck chair. Hadn't seen this one video of yours at that point. I was using garden hose with hot water from laundry tap & jet nozzle and a hearth brush, dipping it in a 2l icecream container that had about 50mls of dynamo liquid detergent (which I'd learnt was great for filth removal on quad bike a few years ago) BUT THE OOPS..... while i was cleaning underneath there was SO MUCH CRUD coming out the centre, underneath, yes, i didn't initially realise there was a NO GO AREA FOR WATER in the shaft hole (I assume) With what I quickly thought was grease, somewhere WATER SHOULD NOT GO! Is this correct? Will this be now an expensive repair for the guts of the base of the drum? Should i proceed with those screws inside the drum?
Hi thanks for the really cool video..... But after i cleaned it out, i find the machine only spins at med speed rather that fast even though The fast light is on and when in med temp it switches between warm and cold rather than warm and hot like it used to. ... Any reason, and any fixes? Thanks. P,S i didnt pull the switch panel off .but the bowl is now clean . Also. There are no fault codes showing. It is a MW511
If its done a warm or hot fill it wont do a full speed spin until after it has done a fill with cold, its to avoid programs with the hot plastic at high speeds. That model doesn't have a temp sensor so the warm fill it just based on timing valves on and off, has your hot water pressure reduced or cold pressure increased?
Ok, it is a code 37. There was nothing inside the pump or around it inside the hole. The pump is new. I bought it about 6 months ago. Anyway, after I put everything back together, and ran a little bit of water into the tub, I wanted to see if it would drain it out. It didn't. There were no pump sounds. What are your thoughts?
What is your model number? Did you remember to plug to wires back in? (Silly question but I have to ask haha). If the pump is free to turn but not running at all it would be either wiring or controller, if you check the resistance of the pump from the controller end it will tell you if the wiring is ok.
Probably a blown controller. The important thing is you need to check all component resistances before fitting a new controller so you don't blow the new one.
Hey bud , I followed your video to the letter in this one , both pumps are clear underneath and internally , the washing machine goes to rinse hits spin and does not drain eventually freezes and throws up error beep with three lights flashing appreciate any insights
sometimes limescale or soap scum buildup can make it hard to remove. If you part fill the machine until water is just a few mm deep in the inner bowl it may loosen the scum on the shaft. You can also put one foot on the top of the shaft where the agitator was so you can have something to pull up against.
This is amazing, and exactly what I was looking for, rather than a 20 minute video dropping in shoutouts for MLM natural laundry products between each step. Just curious - How much would you charge for this as a one-off professional service? (Just in case my landlord doesn't want me to do it and wants a ballpark quote)? I'd tell her to give you her money right off the bat, but I'm in Auckland and you're in Motueka 🤣
It depends on what the rates are of the company you get really, if its just a clean then I would expect it to take about half an hour, plus the House Call fee to your area. Could be more if you have limescale rather then just soap scum, and if any parts are found to be wearing out.
Hey I'm having trouble removing it from the shaft it just stops, I've tried the foot and it just catches and stops. I'm a bit scared of breaking it any hints or more tips?
Any idea how to remove the drum if it seems stuck? I’ve got up to the point of putting my boot inside to press down and lift the drum, it will lift about 2cm and then no further
You could try filling it with water to cover the shaft, may loosen the limescale and soap scum that will be on the shaft stopping the bowl from sliding up.
My Fisher & Paykel washing machine has a similar problem but instead of the pump not working, the pump won't stop after pumping all the water out. Seems to be a faulty sensor. I'm gonna try everything your doing in this video to see if that fixes it. Let me know if there's anything else I should do. Thanks!
Check that there isn't a blockage or water in the clear pressure tube that connects up to the control board, otherwise you will probably need to replace the controller that has the pressure sensor.
The design of these smart drives is that the circulate water down the bottom, then up the sides and back through all the holes, and the way the holes are punched is meant to catch fluff, keeping it outside the inner bowl to be pumped out later. If you have cleaned all the holes as I show here and still getting fluff you can get a filter that sits down the inside of the agitator, you just need to clean it every wash. Part number 426451P
@@motrepairs Hello Dan it's me again lol. Will the lint filter prevent fluff from going out through the holes? I'm not sure I quite understood the directions of the water flow. I have cats---my diverter valve was clogged with cat fur. I'd like to minimize the amount of fur getting out of the little holes and going toward the pump in the future. Is the lint filter in the right order of things to help do this? Please let me know and thank you!!
Do you have any tips on how to get out the water that's sloshing around inside the lining of the drum? Or is it supposed to be there as a sort of ballast? If not I assume it would be rancid. (I tried F&P customer care line but it seems answering a simple question is way beyond their capacity).
Can you remove the bottom bit off the drum somehow? so much mould and scum in between the bottom and top plastic bits where shaft goes through, seems the only area that is not clean and has wash water running over it? thanks
I’ve removed that clutch spline in the past, usually I have had success, but some times no, if you take yours off, when you do put it back on, don’t over tight the screws. I just use the water trick mainly, cold water or you can put boiling water down that part to break down limescale which will force that inner bowl out!
@@lukekneebone9831 Yes you can take the spline drive off, screw heads are very soft so need to use a screw grab paste to avoid stripping them, but I think Troy is referring to the part between the two bushings that contact the shaft.
For the life of me I can't get the drum out. Got my leg in there, tried repeatedly. Please note, it is a F & P WASHSMART 6Kg ("powered by SmartDrive"). Could it be different to remove the drum.?
Yes after you have taken the agitator or pulsator off it should just lift. If you stop it with just enough water to cover the bottom of the inner bowl for a couple of hours it may soften the soap scum a bit. If its limescale you may need to try and trickle some CLR down beside the shaft, just need to rinse machine out well after before putting more washing in.
Is it the agitator or the agitator nut that is stuck? I've had a few nuts that are very hard to turn and sometimes have to make a tool by cutting a couple of slots in a piece of PVC pipe, but don't think I've ever had an agitator stuck on a Smart Drive. You could try partially filling the bowl with water, may help soften it and also will give you a bit more weight to pull against.
It will be soap scum on the shaft, if you part fill it with water so the soap scum softens, and then also you have a bit of weight to lift against, then work it up and down.
FANTASTIC VIDEO, TO THE POINT! An other vid said he removed the 3 screws holding the drive hub at the bottom center of the inner drum. Like previous comment, the buildup on the driveshaft splines are causing the drum to fight removal. May need to use some type of calcium remover. Have patience so you don't cause damage!
After removing the 3 screws DON'T STRIP THE PHILIPS HEADS , the top of the smother shaft had a ring of rust that I used some fine sand paper to remove. Then the inner tub came out
I will probably be jumped on from a great height after saying this as it is probably repair men's heresy, but after struggling with the drum for at least half an hour, I resorted to bashing the spindle with a hammer........it worked. It felt wrong as I was doing it but as I say it worked
Yes depending on your detergent/ fabric softeners etc it can smell a bit! Now you have it clean if you can put a hot wash through every few months it will help it stay clean.
Nice machine serial number dates manufactured in November 2002 so 10 years old when I was born imagine if it was November 14th 2002 it would be turning 10 at the same time I was born
Thanks for the great video Dan. Our machine was filthy in places you couldn't see and every now and then would dump gunk all over our washing. With the aid of your easy to follow instructions we gave it a good clean today and are confident of having plenty of mess-free washing ahead.
Thanks Dan. Best helpful video I have seen for a long time. I has saved us from buying a new machine, now the old one works better than the new models. Thanks so much.
Thankyou. Have had my machine for at least 13 years and it needed cleaning but I didn't know how bad until i followed your vid. I used a pressure cleaner for the drum and it was a breeze
Brilliant video - good to hear a NZ voice with short no nonsense simple instructions - thank you so much
Hi Dan. At the Salvation Army Church in Howick, Auckland I was able to repair their washing machine thanks to your videos. The washing machine is used by those in need such as homeless people. Keep up the good work with the videos.
What was wrong with it? No rinse and spin? I'm curreñtly having that issue. Idk if just cleaning it will solve the problem. What was the problem with that washing machine u fixed?
@SuperLuckao I replaced the water drain pump with a new one as the drum wasn't fully emptying all the water before the spin cycle and therefore would not spin. That solved the problem initially but then reocuured. Rather than spending more money on replacing the next most likely cause (the control panel) we decided it was cheaper just to buy a second hand washing machine that worked.
Mate, thank you so much for this video. I had removed the agitator in the past to clean but never considered pulling the whole drum out. Your video made it easy as, so chur
Fabulous videos Dan. Clear, no nonsense instructions that are easy to understand and follow. Nice tip about the pump motor resistance. Got the old girl cleaned out and running like new again [machine].
Your the man! My wife woke me up this morning to say the washing washing was broken. Another expense come to my mind. Stumbled on your video and did both the short and long fix. There were so helpful and I am proud to say oil got my man card back 😂 never thought I’d be able to fix it myself. Appreciate your help.
Awesome, well done man
@@motrepairs I pulled the drum out and cleaned it ,it had 15 years of soap scum but after 2 test washes machine comes with fault code 49 and apparently I need new module . Did I do something wrong ? Also it had about 5 mm of soap scum and all the holes were blocked on drum , did that cause Machine to jump and shake when spin dry started or I need new shockers ?
@@ja-kl8rg 49 is an inlet valve fault, while it can be caused by a faulty controller that is not very likely. Does the code come up as soon as you power it on or part way through the cycle? If you use a multimeter to check the inlet vales one is probably open circuit. Usually nothing you do with cleaning the inner bowl will affect the inlet valves.
Oh man this was so easy to follow and literally took me only half an hour from start to finish. Thanks man!
YOURE A LIFESAVER!!! my metal chain got stuck and jammed the washing machine, we were prepared to pay $$ to get it fixed, then came across this video!!
thanks dude
Thank you so very much! We had a really dirty one of these and I followed your video and it was amazing. Everything so clean now!
Just a note though, those little "hole" things on the metal cylinder can be quite sharp. Shredded a fair bit of my fingers with those. a bit like a cheese grater.
It was incredible how much gunk was inside. Very satisfying clean!
Thanks so much for these videos! It took two of us about an hour and it has come up like brand new. This is going to get rid of the smell that kept coming from the laundry, and will keep our machine going for many years I'm sure. Really informative, great job!
Great data from local to me technician. Use these tutorials lots of times to keep these machines running and save the land fill.
You are awesome, thank you so much for making it look so easy. I was so disgusted when I saw why my cloths were all coming out with soap scum. It’s now sparkling clean. Thanks 👍🏼
Hi Dan,
Brilliant video. My washing machine was taking simply ages (20 minutes or so) to empty and the spin cycle wasn't working properly as water couldn't get away fast enough. I followed the video exactly, except once I had cleared the tissue paper and other bits out of the pump I poured more water in and blew back down the drain hose. All sorts of bits (including mashed up tissue paper) came out. I did it a couple of times and the hose pumped beautifully.
Big money and especially hassle saver!
Thanks heaps
Peter
kia ora Dan, very informative and useful. After paying a call out fee for a kink in a hose stopping the cycle, I've endeavoured to resolve issues for myself first. Your video goes a long way towards this. Many thanks
Bought 1 second hand and wasn't happy with how clean it was ,thanks for the step by step instructions, had fun with a power hose Cheers .
I didn’t find my missing ring, pretty sure it wasn’t in the washer but after watch a few of your videos my machine is sparkling clean!! Thank you!
Yea they are very good vids. Ive watched the three now. How long did u have to wait for yr machine to be sparkling clean? Mines still pulled out from the wall, dirty and prob blocked. I will not complain tho, and be patient while i wait and maybe rewatch the vids in case i missed anything. .. 😆
very helpful. Did this yesterday on my F&P Aquasmart washer. I had no idea how absolutely filthy the outer part of the "inner stainless steel tub" would be after 15 years of use. It looked rusted but it wasn't rust it was brown crud that had accumulated over the years of washing our cloths, towels, etc. for just 2 people. We don't have pets, we don't work on a farm (sometimes wish we did!).... Anyway my point is it's just me and the wife and we both do the relatively clean work of a salesman and a school teacher with no pets in the house and I was blown away at just how filthy and nasty the outside of the inner tub was. I took it outside to our lower deck and hosed it off but some of it had to be scrubbed off. I was so thankful that it wasn't rust as it did look like rust but - no it all came off after a good bit of scrubbing. If I had known I would have been doing this every couple of years. And thankfully you can do this if you own a Fisher & Paykel washing machine.
Now its clean, if you do a hot wash every 3-6 months it will help stop/slow it building up again.
Just found this video and cleaned our machine out as per the steps. Super easy and no more smell when it pumps out. Thank you for posting this.
Cheers
Mate, that was a great instructional video. I needed to get the main bowl of the washing machine to clear out the drain pump.
Thank you.
Thanks for taking time to show us this, it's very helpful and straight to the point. Appreciate it. Recommending to all my fam that have similar machine thanks again. 😊
You're welcome. Now you are starting will it clean if you do a hot wash every few months it will really slow down the buildup so you don't have to take it apart too often.
Thanks for the advice. Keep up the good work and videos 😊
Thankyou Sir...Awesome video! Everything I needed to know and nothing I didn't need to know. Made it super easy and gave me the confidence to do it myself. Very much appreciated 🙂
Fantastic video. Thanks so much. I could not believe how filthy it was in only 4 years. You would think we lived in a mudpit! Anyway all done and now my machine is filling for a rinse and I will rewash those sheets :). Thank you:)
Thanks for the helpful videos. I also found that a mop is quite good at getting the water that can't be scooped out out of the machine too.
Excellent instructions. I used vinegar and a plastic scraper to loosen the hardest deposits.
Great video! Easy to follow step by step guide. My mum asked me to say thanks on her behalf too 🙏
Awesome. Cheers for this 🤙
Trusty smart drive is like the Landcruiser of washing machines 👍
Great video Dan. Just pulled apart our F&P washer showing 56 error code. Buttons/Coins blocking up drain. Without your video would have been up ships-creek!! Thanks heaps & keep up the great content-cheers🍺👍😎
Glad I could help!
HOW do u get into the drain? This just shows how to clean the drum
Excellent video mate - appreciated and did wonders - no more sludge over the washing. happy wife, happy life!!
Thanks for this vid-I just took the drum out of my machine and cleaned it. After eight years it was hugely slimy, so I’m looking forwards to a clean-smelling laundry again. And of course I managed to snap off two of those stupid rim clips, which get old and brittle, but lickily it doesn’t seem to make any difference.
Thank you Dan. This video is great! It was easy to follow and really helped me to clean my washing machine.
as an expat living abroad, and with a F&P that needed repair, this made me smile on multiple levels. Miss the no-nonsense kiwi attitude.
Thank you for the great video. I was wondering why sometimes my whites were coming out with marks on them. This explains it 😂 washing machine is nice and clean now
Thanks so much, this was really easy following your great instructions. You are the best!
3:26 - Thanks for this tip, worked perfectly!
You sir, are a legend.
Looks good thanks, my clothes haven’t been coming out all that clean lately , so I might give this a go, cheers
ours died on the weekend just wondering if possibly a clean would get it going again. great video even for the sake of pulling one apart I might try
If it wont turn on then that's a different problem that cleaning it wont fix
Thankyou from our household very helpful and needed 😅
Legend! Exactly the tutorial I needed, washing machine cleaned and back together. Sick vid mate, keep doing you.
Great video thanks!
Any tips for cleaning the blue water inlet seen at 1:53? Mine dribbles after the spin is finished and thought it might be better if cleaned but it looks like they riveted it on...
They are a sealed unit, if they are dripping from getting grit in them you will need to replace the valve assy. Some people take the filters out because they get sick of cleaning them, but its not worth it to have to replace the valve instead, so make sure to keep them in.
Thank you so much for sharing, you are a life saver!
Thank you for the video. I tried to unscrew the agitator bolt of my washer but couldn’t do it as it is too tight. Can I use any tool to loose the bolt?
Sorry I mis-read: Agitator bolts can be tricky, especially if you have large hands. You can get a piece of PVC pipe, then cut two notches to sit over the wings of the bolt. Then if needed drill a hole in the top to put a handle through.
I kind of cleaned mine years ago... but yeah... Funny story, I JUST cleaned my cars "Cabin air filter" ... it had LEAVES in it!!! it was full of DIRT and had LEAVES in the thing!. So.. looking at the inside of the washing machine... YIKES... this is a project..
Thank you! My washing machine now works like new.
Could I feasibly replace the main seal with this level of disassembly? My machine just started leaking water a few loads ago. Bearings sound fine. No rusty muck has been slung off underneath yet. Just leaking during a wash. I’d like to replace the seal by pulling it out from around the shaft with a few screws screwed into it to pull it out with pliers from the top then press a new one in around the shaft with some pipe etc and petroleum jelly. Would like to avoid full disassembly to remove bearings and seal if not necessary. Great videos. I was going to dump my machine but seems like these older F&Ps still repairable if doing DIY without breaking the bank.
Yes, but if the shaft is badly grooved it may not last long. Just make sure to put the screws into the the old seal only and don't damage the plastic of the outer drum. Pack the lips of the seal well with grease, (don't use petrolum jelly it can affect rubber) and a smear around the outside. We have a shield that sits over the shaft spline to protect the seal when sliding it on but you can do it without just slide the seal straight down. Steves Appliance Spares should have a seal only, or we could sell you one.
@@motrepairsthanks for the reply and tips! I had already purchased the seal but was dreading the full disassembly that others were showing and thought maybe I should buy bearings too if going to that level but seeing this it’s much simpler if I can actually manage to extract the old seal straight from the top.
Is there a way to avoid snapping the out of balance switch when I flip the top up? Much simpler than removing control board and wiring to remove top entirely. I can probably live without it if not because I can hear when it’s out of balance instantly in my unit before it triggers the switch anyway.
Thanks again
Waterblaster safe, roger that, that'll be my next task, easy job 👏
Well done mate, great videos.
Great getting stuff done video!
Hi. Could you give me your advice please. My F&P stopping working properly while its doing job between rinse and spin. It goes well from the beginning , but after it reach to “spin” - it just spins very very slowly , doesn’t do anything else. Then I’m turning power off and on, then set only “spin” and in this way I’m finishing washing process. What cause it could be in your opinion? I would be really appreciate if you reply. Many thanks
If you wait long enough it should stop and beep, then see my video about checking fault codes to see what the fault it
Thanks Dan for your excellent video. On taking out the inner drum, I found that it has water in it. Will this effect operation. Do I need to drain it. What is the best way?
I used a cable tie to re-attach the bias spring.
The water should be there, it is in the top and bottom rings to act as a gyroscope and stabilise it
Great video! Waiting on a replacement drain pump to arrive so I went ahead and cleaned my 2007 GWL15 while it was out of service. I noticed that the inner drum seems to have some water/fluid sloshing around inside it that I haven't been able to find a way to drain out of there. Is there a way to disassemble the inner drum further to remove the water/fluid? Or does this water/fluid need to stay in there for dynamic balancing?
The water is sealed in the top and bottom rings to give the machine stability, if you drain it out it will go out of balance and wont spin.
@@motrepairs Thank you for verifying this. 😎
If you use the scrubbing brush for the dishes but used for cleaning outer and/or inner bowl what you could do after that is put it in your dishwasher and you could use the scrubbing brush for the outer bowl and the water blaster for the inner bowl if you have one but maybe not the scrubbing brush if you don’t have a dishwasher
Considering the price of a new scrubbing brush I prefer to keep them separate haha
@@motrepairs but i think using the dishwasher is better because it helps clean the residue off which will save you money
Hey thanks for this video! I am just about to replace the model that you have in this video to the WA8560G1 Fisher & Paykel 8o.5kg Washsmart Eco top loader. I have always pulled my old one apart every 6 months just as you have in this video but just wanted to check do you know if the new models such as the one we are about to purchase are able to be pulled apart completely as you have done above for a deep clean? Many thanks, Tania
Its very similar, just a slight change to the way the lid/top deck come off. You shouldn't have to be taking it apart that often, just a hot wash every few months is generally enough to slow down gunk buildup. If its getting bad that quickly do you use any fabric softeners, wool or nappy wash detergents?
One bloody problem that I did encounter however was removing the plastic screw thingy from around the metal agitator bit to remove the bowl. Bloody nightmare, Ended up sawing it off as it had corroded and stuck fast with rust.
Thanks for your help brother 🙌🏽
Thank you for this video!
Great Video Dan. What happens if I have to do this process every 3 months? Some other issue? Thanks Sam
If you can do hot or warm washes that will help slow soap scum buildup. Using wool wash or nappy wash detergents or fabric softeners will cause a lot more buildup. If it is limescale building up then there isn't much you can do except fit a water softener of some kind to your water supply.
Thank you for the detailed reply. Makes sense.
Excellent video!! Helped heaps
Why do some machines have the Bias spring on the back left hand suspension arm?
I've noticed that one is on the front left suspension arm?
Thanks in advance
Bias spring was on the front left rod because the machines with a physical out of balance level had it on the rear right. It was kept after the switch was removed, then moved to the rear left on the touch pad models. Not sure why it is still needed without a physical switch but it obviously it.
hey Dan, thanks for the easy to follow video, our machine was bought second hand and i have given it a deep clean so looks great, unfortunatley we are still getting a line of crud on our clothes so im bewildered as to where its coming from now? any thoughts.?
Are all the holes clear? if they are blocked the water cant circulate and self filter. If you have taken the bowl out and cleaned inner and outer bowl then it must be being introduced with the wash. You can get a filter t sit down inside the agitator but technically you don't need it if everything is working correctly.
@@motrepairs thanks heap for the reply, it was that filthy that could be the case even though it looked really clean putting it back together. ill take it out and have a closer look. your vids are really helpful thanks
I went too far oops! I had the inside drum outside on a deck chair. Hadn't seen this one video of yours at that point. I was using garden hose with hot water from laundry tap & jet nozzle and a hearth brush, dipping it in a 2l icecream container that had about 50mls of dynamo liquid detergent (which I'd learnt was great for filth removal on quad bike a few years ago) BUT THE OOPS..... while i was cleaning underneath there was SO MUCH CRUD coming out the centre, underneath, yes, i didn't initially realise there was a NO GO AREA FOR WATER in the shaft hole (I assume) With what I quickly thought was grease, somewhere WATER SHOULD NOT GO! Is this correct?
Will this be now an expensive repair for the guts of the base of the drum?
Should i proceed with those screws inside the drum?
The inner drum is ok to get wet anywhere, as long as you haven't removed or damaged the shaft seal in the outer tub.
Hi thanks for the really cool video.....
But after i cleaned it out, i find the machine only spins at med speed rather that fast even though
The fast light is on and when in med temp it switches between warm and cold rather than warm and hot like it used to. ... Any reason, and any fixes? Thanks.
P,S i didnt pull the switch panel off .but the bowl is now clean . Also. There are no fault codes showing.
It is a MW511
If its done a warm or hot fill it wont do a full speed spin until after it has done a fill with cold, its to avoid programs with the hot plastic at high speeds. That model doesn't have a temp sensor so the warm fill it just based on timing valves on and off, has your hot water pressure reduced or cold pressure increased?
Ok, it is a code 37. There was nothing inside the pump or around it inside the hole.
The pump is new. I bought it about 6 months ago.
Anyway, after I put everything back together, and ran a little bit of water into the tub, I wanted to see if it would drain it out.
It didn't. There were no pump sounds.
What are your thoughts?
What is your model number? Did you remember to plug to wires back in? (Silly question but I have to ask haha). If the pump is free to turn but not running at all it would be either wiring or controller, if you check the resistance of the pump from the controller end it will tell you if the wiring is ok.
Excellent instructions!
Thank you
Hi Dan, any recommendations on what to look for if washing machine won't turn on? Stopped midcycle after being unbalanced
Probably a blown controller. The important thing is you need to check all component resistances before fitting a new controller so you don't blow the new one.
Hey bud , I followed your video to the letter in this one , both pumps are clear underneath and internally , the washing machine goes to rinse hits spin and does not drain eventually freezes and throws up error beep with three lights flashing appreciate any insights
Which three lights? see this video on how to read the codes: th-cam.com/video/YbpLNMK2w08/w-d-xo.html
Hi, I got F&P model MW512 washing machine and i'm having trouble removing the tub, do you have a detailed tutorial on how to remove it please?
sometimes limescale or soap scum buildup can make it hard to remove. If you part fill the machine until water is just a few mm deep in the inner bowl it may loosen the scum on the shaft. You can also put one foot on the top of the shaft where the agitator was so you can have something to pull up against.
This is amazing, and exactly what I was looking for, rather than a 20 minute video dropping in shoutouts for MLM natural laundry products between each step. Just curious - How much would you charge for this as a one-off professional service? (Just in case my landlord doesn't want me to do it and wants a ballpark quote)? I'd tell her to give you her money right off the bat, but I'm in Auckland and you're in Motueka 🤣
It depends on what the rates are of the company you get really, if its just a clean then I would expect it to take about half an hour, plus the House Call fee to your area. Could be more if you have limescale rather then just soap scum, and if any parts are found to be wearing out.
its very helpful. thanks
Hey I'm having trouble removing it from the shaft it just stops, I've tried the foot and it just catches and stops. I'm a bit scared of breaking it any hints or more tips?
It will be limescale or soap scum build up on the shaft. You can try soaking it in water or CLR to loosen it up.
Is there supposed to be water sloshing around inside the drum trapped inside?
Yes, there is water in the plastic rings for balance as a counterweight.
Any idea how to remove the drum if it seems stuck? I’ve got up to the point of putting my boot inside to press down and lift the drum, it will lift about 2cm and then no further
You could try filling it with water to cover the shaft, may loosen the limescale and soap scum that will be on the shaft stopping the bowl from sliding up.
My Fisher & Paykel washing machine has a similar problem but instead of the pump not working, the pump won't stop after pumping all the water out. Seems to be a faulty sensor. I'm gonna try everything your doing in this video to see if that fixes it. Let me know if there's anything else I should do. Thanks!
Check that there isn't a blockage or water in the clear pressure tube that connects up to the control board, otherwise you will probably need to replace the controller that has the pressure sensor.
Hello Dan,
How do I stop fluff smothering my washing load? Specially more noticeable on coloured items.
The design of these smart drives is that the circulate water down the bottom, then up the sides and back through all the holes, and the way the holes are punched is meant to catch fluff, keeping it outside the inner bowl to be pumped out later. If you have cleaned all the holes as I show here and still getting fluff you can get a filter that sits down the inside of the agitator, you just need to clean it every wash. Part number 426451P
@@motrepairs Hello Dan it's me again lol. Will the lint filter prevent fluff from going out through the holes? I'm not sure I quite understood the directions of the water flow. I have cats---my diverter valve was clogged with cat fur. I'd like to minimize the amount of fur getting out of the little holes and going toward the pump in the future. Is the lint filter in the right order of things to help do this? Please let me know and thank you!!
@@patricias8779 yes the lint filter sits in the middle of the agitator and catches the lint before it circulates
Do you have any tips on how to get out the water that's sloshing around inside the lining of the drum? Or is it supposed to be there as a sort of ballast? If not I assume it would be rancid. (I tried F&P customer care line but it seems answering a simple question is way beyond their capacity).
It is a counterweight, it’s meant to be there
@@motrepairs Thank you, much appreciated.
Thanks a lot!!!! :) its was a huge help
Can you remove the bottom bit off the drum somehow? so much mould and scum in between the bottom and top plastic bits where shaft goes through, seems the only area that is not clean and has wash water running over it? thanks
No sorry. Well you probably can, but then you will have trouble getting it back together again...
I’ve removed that clutch spline in the past, usually I have had success, but some times no, if you take yours off, when you do put it back on, don’t over tight the screws. I just use the water trick mainly, cold water or you can put boiling water down that part to break down limescale which will force that inner bowl out!
@@lukekneebone9831 Yes you can take the spline drive off, screw heads are very soft so need to use a screw grab paste to avoid stripping them, but I think Troy is referring to the part between the two bushings that contact the shaft.
For the life of me I can't get the drum out. Got my leg in there, tried repeatedly.
Please note, it is a F & P WASHSMART 6Kg ("powered by SmartDrive").
Could it be different to remove the drum.?
Yes after you have taken the agitator or pulsator off it should just lift. If you stop it with just enough water to cover the bottom of the inner bowl for a couple of hours it may soften the soap scum a bit. If its limescale you may need to try and trickle some CLR down beside the shaft, just need to rinse machine out well after before putting more washing in.
Question should there be water in the inner bowl ???
Yes there is water in the counterbalance rings.
There was water in the inner bowl. How do I get into it to get it out ?
No that's meant to be there, its to add weight to stabilise it on spin.
How do you get your agitator off it’s stuck? Thanks
Is it the agitator or the agitator nut that is stuck? I've had a few nuts that are very hard to turn and sometimes have to make a tool by cutting a couple of slots in a piece of PVC pipe, but don't think I've ever had an agitator stuck on a Smart Drive. You could try partially filling the bowl with water, may help soften it and also will give you a bit more weight to pull against.
My drum is seriously stuck I’ve tried everything from hot water to vinegar to standing on the middle part 😢
If your water is prone to limescale and its never been taken off it can get really stuck on sometimes.
Do you have any other tips for taking the drum out? I don’t think it’s ever been taken out so it’s quite hard and stuck.
It will be soap scum on the shaft, if you part fill it with water so the soap scum softens, and then also you have a bit of weight to lift against, then work it up and down.
FANTASTIC VIDEO, TO THE POINT! An other vid said he removed the 3 screws holding the drive hub at the bottom center of the inner drum. Like previous comment, the buildup on the driveshaft splines are causing the drum to fight removal. May need to use some type of calcium remover. Have patience so you don't cause damage!
After removing the 3 screws DON'T STRIP THE PHILIPS HEADS , the top of the smother shaft had a ring of rust that I used some fine sand paper to remove. Then the inner tub came out
I will probably be jumped on from a great height after saying this as it is probably repair men's heresy, but after struggling with the drum for at least half an hour, I resorted to bashing the spindle with a hammer........it worked. It felt wrong as I was doing it but as I say it worked
@@rollydowling3177 yeah probably not good for your bearings!
Awesome comments and expanlin
You do actually need to disconnect the bias spring before pulling the bowl up
If you want to, I usually just hang the neck ring over the outside of the machine with it still attached, maybe I'm just lazy lol.
@@motrepairs everyone has their own ways in that haha!!
Thank you!! 😁
One thing I wasn't ready for was the smell 😂 haven't been cleaned for ten or more years 😬😅 expect the inside
Yes depending on your detergent/ fabric softeners etc it can smell a bit! Now you have it clean if you can put a hot wash through every few months it will help it stay clean.
Thanks mate, legend
I am like CLEAN THAT CREVICE !!!and you put the lid on ..
Nice machine serial number dates manufactured in November 2002 so 10 years old when I was born imagine if it was November 14th 2002 it would be turning 10 at the same time I was born
Thank you
brilliant!!
Well I know what I'm doing this weekend...