How to Build Trust, Improve Relationships and Enhance the Quality of our Lives
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- เผยแพร่เมื่อ 13 ก.ค. 2024
- The Trust Equation. This video is about building Trust - and how building Trust will Improve Relationships and Enhance the Quality of our Lives. After you have food and shelter, it is the quality of the relationships that really make your life. Relationships are really about trust. Where there is no trust, there is no relationship.
The Trust Equation: conorneill.com/2011/11/17/trust/
The Arbinger Institute, Outward Mindset: arbinger.com/mindset/
** How do you Increase Trust?
In order to Increase Trust =
Increase Perception of Credibility or
Increase Perception of Reliability or
Increase Intimacy or
Reduce Perception of Self-Orientation.
** Ways to increase Perception of Credibility:
Tell the truth.
Don’t exaggerate.
Avoid saying things that others may see as lies (eg “We’ll put our best people on it”)
If you don’t know, say “I don’t know”. Quickly.
If you don’t belong, don’t go.
Do your homework.
Care about the work.
**Ways to increase Perception of Reliability:
Make specific small commitments and deliver 100%.
Send meeting materials in advance.
Make sure meetings have clear goals, and that those goals are met.
Use the words your listener would use.
Review agendas for meetings.
Re-confirm events 24 hours before.
**Ways to Increase Intimacy:
Ask insightful questions.
Share first.
** Ways to Reduce Perception of Self-Orientation:
Ask questions.
Listen and paraphrase without adding anything.
Resist the need to fill silences.
Focus on defining the problem, not guessing the solution.
Say “I don’t know” if you don’t know.
Take responsibility for failed communications (“I have failed to communicate clearly” vs “You don’t understand“)
Think as if you were completely responsable for this person’s future success in all aspects that are important to the other person.
Care about the work. If you don’t care about the work, it is inevitable that you will focus more on yourself. Low self orientation is all about intensity of your commitment to help your listener.
So far I always argued that trust is not measurable or at least not plannable. Like "I want to build trust" is very vague. But I love the idea of this concept, especially the "other and self-orientation" part is very very strong and makes sense to me. There is a great quote I think from Henry Ford "If there is any one secret of success, it lies in the ability to get the other person's point of view and see things from that person's angle as well as from your own." This cannot be done with honest other orientation. So I think this all is tight together.
Thanks a lot!
Kudos for the video content! Apologies for butting in, I am interested in your opinion. Have you considered - Millawdon Varied Nights Trick (do a google search)? It is an awesome one off guide for learning intimate questions to make your relationship stronger minus the normal expense. Ive heard some decent things about it and my cooworker at very last got cool results with it.
Thank you Conor. It's refreshing to learn about self orientation part of the equation. Appreciate your view and your strategy to understand where we stand in terms of self orientation and other orientation Made total sense.
Glad it was helpful!
HI Sir I am Hilmy Ahthar from Sri Lanka and I enjoyed watching your all your videos
Welcome to the Rhetorical Journey!
"Trust is a tool used to assure and assist in the quality of our existence"! Thanks Conor for reminding me.Interesting read at the right time.
Conor Neill "life would be a bon-a-fide "Invalid-able Inception Element" collectively and individually at the moment of validation without trust"
Always full of wisdom. I cannot get enough of posts
Kind words, thank you 🙏
Thank you, Conor. I really appreciate this equation and your explanation. Always appreciate what you have to say. Richard
This is definitely a timely message. I am part of an employee engagement program in my company. You are on point once again Conor.
Appreciated the video, Conor :)
Outstanding!!! Thank you Conor.
Very good Video Conor, I did not know this equation of trust, very good. thanks
Great Video Conor!!!
Hi Conor,
Whit that awesome formula, you can get confidence from other people, that it is a treasure, so is very important remember that you can get confidence only once time but at the same you can lost it once. You need to make grow that confidence to build valuable and truly relationships.
Thank you for share us those valuable tips and resources!
Omar
love this very much!
Thank You. From India.
Trust always attract happiness and improves relationship.
Great talk. Thnks
Today at the end of the day I am thankful that I could see your video..thank you ..
pulli puliya!
Great talk... Thank i was look for trust définition and Keys element. Merci beaucoup
excellent video. I love the content.
I like all your works. When you come to Vietnam I will welcome you in big ways !
i like the equation
IT SEEMS TO ME THAT INTIMACY IS EQUAL TO SO
how can i use this équation to build great customer expérience ?
but for math guys if your self orientation is to high ..trust will decrease..
Great Video Conor!!!