Update: I had to clean it again a year later (about 7 mo the ago). I assume preventative measures taken such as not leaving lid open after washes and running self clean every couple of weeks minimized the build up because cleaning It the second time was not as bad as the first (less build up). I also am on well water and it’s a little hard so I don’t know if that impacts it any. Samsung sent a tech for the first repair/cleaning. I did not want to wait and or deal with them agains so I watched what the tech did and followed the same process when I did it. It’s not easy but doable if you are comfortable with dismantling and assembling appliances. Not and ideal solution. I’m just biding my time until the machine dies, we move or my wife demands we purchase a new one, but I won’t purchase another Samsung washing machine again.
I hear you on that. I made the unfortunate mistake of purchasing an entire Samsung appliance suite. I figured, they make good phones, right? HUGE MISTAKE! I can’t wait until I can afford to replace all this garbage. I get this crap all the time in my washer as well. It’s mold and mildew. The problem is that once it dislodges, it doesn’t drain out. Clean cycles seem to make it worse. I have to remove the soap drawer and scrub it out all the time as well. Never had issues like this with my $80 second-hand washers.
Is it even worth having a tech come out to clean the washer? Are they going to come out every 6 mos. to clean it? We are handy but taking apart a washer is not something we want to attempt. I am thinking it's better to just replace the pos! We had one of their dryers too (suite purchase). The dryer was replaced a few years ago. When you twist the drum when it is empty, you can hear water swishing around the bottom. Cleaning this once is only going to be a temporary fix I feel. I am so annoyed with Samsung products and offering $36 for a refund is a joke.
Neil, did you take the stainless steel drum out to clean it, or did you just wash the inside? If you took the stainless steel drum out, did you have to use a 38mm socket to remove the nut under the pulsator? That's what I'm told has to be done, but I haven't done it before and would like to know it's what has to be done. The Service Manual says it can be done with a 38mm socket with a clockwise turn to remove and a counter-clockwise turn to set it back tight (opposite of the normal way of removing a nut from a bolt).
Neil Brown thank you so much for sharing, i have the same machine and those brown flakes were always on the wet clothes which are so gross... And stained my white clothes and bed sheets all the time; hate it! Thanks again! 🙏🏻🙏🏻
John Taylor I did take out the steel drum and cleaned the outside and bottom as that is where most of the residue deposited. I should have done a video of me doing that but I don’t recall how I did it. If I have to do it again I’ll provide details on how I dismantled it to get the drum out.
Same issue and how freaking frustrating. Definitely a design flaw that Samsung should acknowledge and make good on. Mine appears as large flakey debris and potentially mold. Thank you for sharing this information. It helps with trying to address the problem.
This post has made my day! Been having this problem for months and just now found your video. Exact same build up under the cap and now it's clean! Thank you
The problem was just the surface. Eventually tech had to come and service. Diagnosis was that we had built up gunk on outside of drum lining. The tech removed the drum and cleansed it off. He recommended running he clean cycle every 1-2 weeks. Haven’t had any issues months later.
@@amandaphillips9572 That's what many people are being told, but the recall has no end time, because it's a hazard that has to be addressed. Then once it's taken care of, they will extend your warranty for another year.
1) The Dirt was under the cap as Neil indicated. Recommend using an old toothbrush to get into the crooks and crevices to more thoroughly remove the slime (whatever it is). Be careful when removing the cap as the plastic retaining tabs can easily break. (Ask me how I know.) 2) Following up with a the Samsung recommended 'self-clean cycle' with bleach (1 cup/240 milliliters), two times. 3) Check water 1/2 way through 1st & 2nd bleach wash. Definite brownish, yellow water with moderately heavy, particulate matter suspended in the water. Bleach was not the complete solution. 4) Next used Citric Acid (200 gram/1 cup) on 'self-clean cycle' , two times. After 1st load with citric acid, definite reduction in particulate matter at bottom of washing machine.
Thank You SOOO Much!!! Samsung truly has a design flaw in this particular model. What I found under that cap was horrendously horrifying. I had been looking for a magic filter or something else that would account for the muddy residue in the drum, but never found anything. I appreciate the saving of $150.00 for a service call.
Unfortunately, when you clean below that cap, you are just scratching the tip of the iceberg. If you pull off the agitator, you'll see that the top is stainless steel, and the bottom is plastic. Looking through the plastic, you can see dirt caked all around in the narrow space between the stainless and plastic. I'm going to try to soak the agitator in hot water with dawn. Hopefully it will break up and I can use a jet nozzle on the garden hose to spray in the holes on the plastic. Once you have the agitator clean, you still need to remove your drain hose and clean out the bottom of the tub.
Thank you man your video just put an end to the frustrating problem I was having with all that crap on my clothes. I was washing multiple times. I was really close to just replacing the stupid thing. Thanks again.
I have the same issue (3 months I've been in the house) and your video is the 1st thing i could find, with same machine and issue. I thought previous owners were dirt biking and washing their muddy and dirt clothes/etc. and dirt just keeps appearing after every wash. I've tried a bunch of self cleaning cycles with and without the tabs. I will check this tonight and fingers crossed this is the culprit. Thank you!
I have the same issue with an extreme amount of brown debris in the water. I have a different Samsung model, WA40J3000AW/A2, serial # begins with 0DLC. The machine was purchased by the previous owners of this house. I found out that Samsung has recalled this particular machine in November 2016 because of excessive vibrations during spinning resulting in the top detaching. Of all the washers I've owned, the vibrations with this one, even with small loads, is more than average. I applied for a rebate on the Samsung site and will buy a different brand.
Thank you! This happened to me today when I washed a couple of towels. I took them out, did a clean cycle, same thing. I did what you suggested and its doing fine now. A million thanks! 😊
I have spent ALL DAY cleaning my top loader (no agitator) only to still have sediment floating in the water when I do a rinse cycle, stop it to take a peek at the water. I couldn’t figure out how to pop that cap off, so I didn’t bother during my clean. But I’ll sure be figuring it out now!!! Thank you so much! Just like you, I couldn’t find anything online about this problem.
Same issue and if you’ll go further you’ll probably find the entire outside of the metal drum is covered in this same grime and it also comes through the holes. About to try to take my entire drum out and clean. Won’t buy one of these again
Neil...thank you very much! We were having the same issue and it was driving us nuts. Your video was helpful and solved our problem. I appreciate the help!
Now pull the "agitator" out with a 10mm socket, and the entire bottom side looks like the cap you pulled off. Clean it and reinstall, problem resolved.
Samsung washer WA45H7200A* has been recalled. Contact Samsung. They will either 1) give you $136 toward the purchase of a new Samsung, 2) give you $36 toward the purchase of a non-Samsung washer, or 3) send a tech to your home to repair whatever the trouble is.
It's not going to help at all. The agitator and tub needs to come out . Both will have to be cleaned or replaced. Mine is still under warranty. Samsung came out and replaced both due to it being less time consuming then cleaning them both. The tub and agitator were pretty nasty. The washer is only two years old. And yes we used the self clean regularly. The Samsung rep informed us to add Affresh to the clean cycle.
Samsung washer WA45H7200A* has been recalled. Contact Samsung. They will either 1) give you $136 toward the purchase of a new Samsung, 2) give you $36 toward the purchase of a non-Samsung washer, or 3) send a tech to your home to repair whatever the trouble is.
This did help me very much. Although my machine is LG, I also had particles of I don't know what in the bottom of my machine. So I too will pop that cap and see what is underneath, thank you very much.
Prying the cap off on my Samsung broke the plastic tabs on the underside of the cap. I suspect the cap should instead have just been twisted and pulled off.
I’m so glad I’m not the only one, omg! I can’t believe this is a common problem. That’s ridiculous. I called tech twice and they keep recommending solutions before sending out a tech. I still have 2 months of warranty
This was what I also found to be the problem but 5 hot washes later and a now clean pulsator area I still get all the "sand" or what ever all in the bottom. Did yours stop?
Jennifer White; no tech had to come out. Dismantle machine to clean the drum. The tech suggested running the self clean cycle every couple of weeks to prevent that dirty build up.
Neil Brown Thank you, I did about 6 cycles of self clean with oxy clean and 3 cold rinses wiping out the sand in the drum each time and finnaly got it clean.
Thanks for the vid. We had the same problem. I just finished cleaning our washer. I removed the agitator plate and cleaned that also. I used a pressure washer on the plate and I even used it on the inside to get all the funky stuff off. I ran a sanitize cycle one more time before we washed anything. So far, so good. The only thing I couldn't clean really well was space between the top of the agitator plate and the backing.
Mario M. Glad it worked. I had to do it a gain a year later. Hopefully you have better luck but at least you know how to correct it until you replace the washer.
Hi Neil. Your video was very helpful to my husband and I last year; and again today as we cleaned the machine again. So gross. So frustrating. Is there any compensation for such a poor design that you know of? Calling the Samsung people is more frustrating than anything.
Samsung washer WA45H7200A* has been recalled. Contact Samsung. They will either 1) give you $136 toward the purchase of a new Samsung, 2) give you $36 toward the purchase of a non-Samsung washer, or 3) send a tech to your home to repair whatever the trouble is.
Has anyone actually resolved this? I just moved into a home with this machine.... dirt/sand at the bottom of the machine always. It is also on the recall list but Samsung will only come and fix the recall issue (the back detaching from the front causing impact injuries) and won't look at the dirt issue. I'm not sure I want to pay someone to come clean it if it is just going to continue.... Thanks!!
I'm waiting to hear from a few guys who said they cleaned the drum. I think (according to the Service Manual) that you need a 38mm socket to remove the nut under the pulsator. Once removed, the stainless steel drum can be lifted out, but, as I say, I haven't heard from anyone who has done this work. BTW, the nut comes off with a clockwise turn, not a counter-clockwise turn (opposite of the normal way a nut is removed from a bolt). To spin the nut back on once the drum has been cleaned you would then have to turn it counter-clockwise. Weird but that's what the Service Manual says.
I selected rinse and spin hit spin button to no spin. It filled agitated the sand and drained it out. The spin will move the sand past the drain holes. Hope this works for you.
Futur3 P3nc1ls I believe that’s what it is. It is a design flaw because even though I followed the techs recommendations after it was serviced and cleaned last year (period self clean cycles and keeping lid open between washes) ....it’s baaaaack. I will remove the drum and clean it myself this time.
@@Gladdie_jr I read somewhere that the drum has a double layer...I replaced agitator assembly...there's no way to get to the mold on it...I would try to take the agitator off...then soak it in bleach water...then lay it out in the sun....mine was really bad...I started taking the fan and just laying it face down on the washer to air it out...
Futur3 P3nc1ls I was able to remove drum. If I wasn’t so annoyed by the process I would have recorded it. But I’ll link a video on how to dismantle it. The only difference with the Samsung is you don’t have to remove the big nut securing agitator instead there are 5 10mm nuts that have to be removed. But I had mold on the underside of pulsator cover (silver disc at the bottom of drum), on the outside of silver drum and on the bottom of the plastic drum that silver drum rests in. It was everywhere. th-cam.com/video/qa6_ViM3xug/w-d-xo.html
This washing machine is a piece of junk. I wish that I had kept my front loading LG washer. This model does a poor job of cleaning clothes. The filter is in the lower back corner and not easy to access or take out.
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Update: I had to clean it again a year later (about 7 mo the ago). I assume preventative measures taken such as not leaving lid open after washes and running self clean every couple of weeks minimized the build up because cleaning It the second time was not as bad as the first (less build up). I also am on well water and it’s a little hard so I don’t know if that impacts it any. Samsung sent a tech for the first repair/cleaning. I did not want to wait and or deal with them agains so I watched what the tech did and followed the same process when I did it. It’s not easy but doable if you are comfortable with dismantling and assembling appliances. Not and ideal solution. I’m just biding my time until the machine dies, we move or my wife demands we purchase a new one, but I won’t purchase another Samsung washing machine again.
I hear you on that. I made the unfortunate mistake of purchasing an entire Samsung appliance suite. I figured, they make good phones, right? HUGE MISTAKE! I can’t wait until I can afford to replace all this garbage. I get this crap all the time in my washer as well. It’s mold and mildew. The problem is that once it dislodges, it doesn’t drain out. Clean cycles seem to make it worse. I have to remove the soap drawer and scrub it out all the time as well. Never had issues like this with my $80 second-hand washers.
Is it even worth having a tech come out to clean the washer? Are they going to come out every 6 mos. to clean it? We are handy but taking apart a washer is not something we want to attempt. I am thinking it's better to just replace the pos! We had one of their dryers too (suite purchase). The dryer was replaced a few years ago. When you twist the drum when it is empty, you can hear water swishing around the bottom. Cleaning this once is only going to be a temporary fix I feel. I am so annoyed with Samsung products and offering $36 for a refund is a joke.
Neil, did you take the stainless steel drum out to clean it, or did you just wash the inside? If you took the stainless steel drum out, did you have to use a 38mm socket to remove the nut under the pulsator? That's what I'm told has to be done, but I haven't done it before and would like to know it's what has to be done. The Service Manual says it can be done with a 38mm socket with a clockwise turn to remove and a counter-clockwise turn to set it back tight (opposite of the normal way of removing a nut from a bolt).
Neil Brown thank you so much for sharing, i have the same machine and those brown flakes were always on the wet clothes which are so gross... And stained my white clothes and bed sheets all the time; hate it! Thanks again! 🙏🏻🙏🏻
John Taylor I did take out the steel drum and cleaned the outside and bottom as that is where most of the residue deposited. I should have done a video of me doing that but I don’t recall how I did it. If I have to do it again I’ll provide details on how I dismantled it to get the drum out.
Same issue and how freaking frustrating. Definitely a design flaw that Samsung should acknowledge and make good on. Mine appears as large flakey debris and potentially mold. Thank you for sharing this information. It helps with trying to address the problem.
This post has made my day! Been having this problem for months and just now found your video. Exact same build up under the cap and now it's clean! Thank you
I had been stressed out for months , you saved hundreds from buying a new washer tysm 😊
The problem was just the surface. Eventually tech had to come and service. Diagnosis was that we had built up gunk on outside of drum lining. The tech removed the drum and cleansed it off. He recommended running he clean cycle every 1-2 weeks. Haven’t had any issues months later.
How did you get a tech out? I am on the phone with samsung now. Our warranty ended in 2017.
@@amandaphillips9572 That's what many people are being told, but the recall has no end time, because it's a hazard that has to be addressed. Then once it's taken care of, they will extend your warranty for another year.
1) The Dirt was under the cap as Neil indicated. Recommend using an old toothbrush to get into the crooks and crevices to more thoroughly remove the slime (whatever it is). Be careful when removing the cap as the plastic retaining tabs can easily break. (Ask me how I know.)
2) Following up with a the Samsung recommended 'self-clean cycle' with bleach (1 cup/240 milliliters), two times.
3) Check water 1/2 way through 1st & 2nd bleach wash. Definite brownish, yellow water with moderately heavy, particulate matter suspended in the water. Bleach was not the complete solution.
4) Next used Citric Acid (200 gram/1 cup) on 'self-clean cycle' , two times. After 1st load with citric acid, definite reduction in particulate matter at bottom of washing machine.
Thank You SOOO Much!!! Samsung truly has a design flaw in this particular model. What I found under that cap was horrendously horrifying. I had been looking for a magic filter or something else that would account for the muddy residue in the drum, but never found anything. I appreciate the saving of $150.00 for a service call.
Unfortunately, when you clean below that cap, you are just scratching the tip of the iceberg. If you pull off the agitator, you'll see that the top is stainless steel, and the bottom is plastic. Looking through the plastic, you can see dirt caked all around in the narrow space between the stainless and plastic. I'm going to try to soak the agitator in hot water with dawn. Hopefully it will break up and I can use a jet nozzle on the garden hose to spray in the holes on the plastic. Once you have the agitator clean, you still need to remove your drain hose and clean out the bottom of the tub.
Thank you man your video just put an end to the frustrating problem I was having with all that crap on my clothes. I was washing multiple times. I was really close to just replacing the stupid thing. Thanks again.
I have the same issue (3 months I've been in the house) and your video is the 1st thing i could find, with same machine and issue. I thought previous owners were dirt biking and washing their muddy and dirt clothes/etc. and dirt just keeps appearing after every wash. I've tried a bunch of self cleaning cycles with and without the tabs. I will check this tonight and fingers crossed this is the culprit. Thank you!
I have the same issue with an extreme amount of brown debris in the water. I have a different Samsung model, WA40J3000AW/A2, serial # begins with 0DLC. The machine was purchased by the previous owners of this house. I found out that Samsung has recalled this particular machine in November 2016 because of excessive vibrations during spinning resulting in the top detaching. Of all the washers I've owned, the vibrations with this one, even with small loads, is more than average. I applied for a rebate on the Samsung site and will buy a different brand.
Thank you so much for this video!!! I was about to go crazy wondering why the Self Clean wasn't cleaning it out!
Thanks Neil! Removing this cap and cleaning out all the gunk collecting in there fixed my problem. Great video.
Thank you! This happened to me today when I washed a couple of towels. I took them out, did a clean cycle, same thing. I did what you suggested and its doing fine now.
A million thanks! 😊
You have to unscrew the bolt and take off the agitator because the bottom of it looks just like that nasty cap part.
Thanks for posting this step!
Dang an I just started it again to see if it helped🤦🏾♀️
THANK YOU THANK YOU THANK YOU!!!! My family and I appreciate you so much! No more dirt!!!
You’re welcome
I have spent ALL DAY cleaning my top loader (no agitator) only to still have sediment floating in the water when I do a rinse cycle, stop it to take a peek at the water. I couldn’t figure out how to pop that cap off, so I didn’t bother during my clean. But I’ll sure be figuring it out now!!! Thank you so much! Just like you, I couldn’t find anything online about this problem.
Any of you have the same issue and interested in a class action lawsuit?
I'm having a similar issue
Same
Yes
Same issue
Same issue and if you’ll go further you’ll probably find the entire outside of the metal drum is covered in this same grime and it also comes through the holes. About to try to take my entire drum out and clean. Won’t buy one of these again
Thank you sooo much. I was stumped and this helped resolve the issue. I dont have this model but internal components were the same.
Neil...thank you very much! We were having the same issue and it was driving us nuts. Your video was helpful and solved our problem. I appreciate the help!
Thank you Neil for solving the problem. We just implemented this solution today and it worked.
Now pull the "agitator" out with a 10mm socket, and the entire bottom side looks like the cap you pulled off. Clean it and reinstall, problem resolved.
Samsung washer WA45H7200A* has been recalled. Contact Samsung. They will either 1) give you $136 toward the purchase of a new Samsung, 2) give you $36 toward the purchase of a non-Samsung washer, or 3) send a tech to your home to repair whatever the trouble is.
It's not going to help at all. The agitator and tub needs to come out . Both will have to be cleaned or replaced. Mine is still under warranty. Samsung came out and replaced both due to it being less time consuming then cleaning them both. The tub and agitator were pretty nasty. The washer is only two years old. And yes we used the self clean regularly. The Samsung rep informed us to add Affresh to the clean cycle.
Thank you! Machine was driving me insane with this gross dirt.
Yay! I couldn't figure out if that was supposed to come off but having the same issue. Heading to do that now!
The amount of gunk I cleaned under that cap was 🤢. Thanks for the how-to!!
I knew someone probably did a video already. Thank you. I found Samsung's help useless.
Samsung washer WA45H7200A* has been recalled. Contact Samsung. They will either 1) give you $136 toward the purchase of a new Samsung, 2) give you $36 toward the purchase of a non-Samsung washer, or 3) send a tech to your home to repair whatever the trouble is.
This did help me very much. Although my machine is LG, I also had particles of I don't know what in the bottom of my machine. So I too will pop that cap and see what is underneath, thank you very much.
Oh my goodness!! I sure hope this is a quick fix for my washer as well thank you ❤
Prying the cap off on my Samsung broke the plastic tabs on the underside of the cap. I suspect the cap should instead have just been twisted and pulled off.
Thanks so much!!! We are so thankful for your video!
So glad I finally found this video because I thought I was going crazy!
Thank you I have the same problem and have been chasing my tail to figure it out
We found and did this on our own but what happened for you after?
I’m so glad I’m not the only one, omg! I can’t believe this is a common problem. That’s ridiculous. I called tech twice and they keep recommending solutions before sending out a tech. I still have 2 months of warranty
Wow thank you this helped so much I was wondering where those little pieces of mud were coming from 😊 thank you so much
Can you run a sanitize ( clean cycle ) with the cap off?
Do you run the hot cycle after cleaning as much as you can with the cap on? Dumb question but I'm trying to do this tomorrow.
👌🏾 hopefully this saves me a service call for one of my rentals
Thank you so much for sharing! By the way, does it have a filter and where is the filter located?
Thank you.
Worked on LG brand as well!
This was what I also found to be the problem but 5 hot washes later and a now clean pulsator area I still get all the "sand" or what ever all in the bottom. Did yours stop?
Jennifer White; no tech had to come out. Dismantle machine to clean the drum. The tech suggested running the self clean cycle every couple of weeks to prevent that dirty build up.
Neil Brown Thank you, I did about 6 cycles of self clean with oxy clean and 3 cold rinses wiping out the sand in the drum each time and finnaly got it clean.
Neil Brown my husband did dis assemble and we soaked the parts and drum in oxy clean as well.
@@jenniferwhite4186 Thank you for that data!
Thanks for the vid. We had the same problem. I just finished cleaning our washer. I removed the agitator plate and cleaned that also. I used a pressure washer on the plate and I even used it on the inside to get all the funky stuff off. I ran a sanitize cycle one more time before we washed anything. So far, so good. The only thing I couldn't clean really well was space between the top of the agitator plate and the backing.
Mario M. Glad it worked. I had to do it a gain a year later. Hopefully you have better luck but at least you know how to correct it until you replace the washer.
Thank you! I have been looking and looking trying to figure out where it was coming from...sure enough. Yuck!
Thank you so very much. If this works it will be a godsend. I will write an update if things go well.
You need to remove that 10mm bolt and lift the agitator out. It’s prob god aweful underneath.
Hi Neil. Your video was very helpful to my husband and I last year; and again today as we cleaned the machine again. So gross. So frustrating.
Is there any compensation for such a poor design that you know of? Calling the Samsung people is more frustrating than anything.
Thank you! Had the same issue! This video was so helpful.
Thank you Neil
Thank you so much for this video
Thank you so much! You saved me so much time and money.
Glad I could help in any way.
Thank you for the help
Did anyone else completely snap all 3 tabs off when they pulled it out on the first try?
Thanks man, this was our problem
Thanks so much! We had the same problem and now solved
How was the problem solved?
Thank you for this video!
Thank you this was my problem!
Thank you so much!!! I hope it works for me!!!!!
Great posting! we had the same dirt problem, thanks for sharing.
Samsung washer WA45H7200A* has been recalled. Contact Samsung. They will either 1) give you $136 toward the purchase of a new Samsung, 2) give you $36 toward the purchase of a non-Samsung washer, or 3) send a tech to your home to repair whatever the trouble is.
Has anyone actually resolved this? I just moved into a home with this machine.... dirt/sand at the bottom of the machine always. It is also on the recall list but Samsung will only come and fix the recall issue (the back detaching from the front causing impact injuries) and won't look at the dirt issue. I'm not sure I want to pay someone to come clean it if it is just going to continue.... Thanks!!
I'm waiting to hear from a few guys who said they cleaned the drum. I think (according to the Service Manual) that you need a 38mm socket to remove the nut under the pulsator. Once removed, the stainless steel drum can be lifted out, but, as I say, I haven't heard from anyone who has done this work. BTW, the nut comes off with a clockwise turn, not a counter-clockwise turn (opposite of the normal way a nut is removed from a bolt). To spin the nut back on once the drum has been cleaned you would then have to turn it counter-clockwise. Weird but that's what the Service Manual says.
I selected rinse and spin hit spin button to no spin. It filled agitated the sand and drained it out. The spin will move the sand past the drain holes. Hope this works for you.
I had exact same issue!
Hey...I am having the same problem...everybody says it's mold on the forum...
Futur3 P3nc1ls I believe that’s what it is. It is a design flaw because even though I followed the techs recommendations after it was serviced and cleaned last year (period self clean cycles and keeping lid open between washes) ....it’s baaaaack. I will remove the drum and clean it myself this time.
@@Gladdie_jr I read somewhere that the drum has a double layer...I replaced agitator assembly...there's no way to get to the mold on it...I would try to take the agitator off...then soak it in bleach water...then lay it out in the sun....mine was really bad...I started taking the fan and just laying it face down on the washer to air it out...
Futur3 P3nc1ls I was able to remove drum. If I wasn’t so annoyed by the process I would have recorded it. But I’ll link a video on how to dismantle it. The only difference with the Samsung is you don’t have to remove the big nut securing agitator instead there are 5 10mm nuts that have to be removed. But I had mold on the underside of pulsator cover (silver disc at the bottom of drum), on the outside of silver drum and on the bottom of the plastic drum that silver drum rests in. It was everywhere. th-cam.com/video/qa6_ViM3xug/w-d-xo.html
Thanks man. That helped.
Thanks will try this
Fucking machine thanks bro
This washing machine is a piece of junk. I wish that I had kept my front loading LG washer. This model does a poor job of cleaning clothes. The filter is in the lower back corner and not easy to access or take out.
Another design flaw! Buy
American