I have had mine since 2012 and it still works great. I have two shepherd dogs and it really sucks out the dog hair! I also like the way it drives as well as it's light weight.
They only say to turn off the brush bar so it doesn't risk damaging delicate hard floors so for nearly all hard floors you can have the brush bar on. The standing mechanism isn't bad it's just your not used to it and you can't really judge part quality/design until it has stopped working, you were just taking guesses!
One of the main complaints in this video would have been alleviated had the reviewer simply read the manual. The video states that 'Dyson recommends turning off the brush bar for hard floors'. While that may be true for other models, that is NOT the case for the DC50. I'm looking at the manual for it right now (available on the Dyson website) and it shows in pretty, simplistic pictures that you're supposed to leave the brush ON for carpet and hardwood floors and turn it OFF for rugs with tassels/frilly edges. The whole point of the carbon fiber bristles is to help release particles from hard floors. You defeat that when you turn the bar off. It's the same concept used in Dyson's handheld models with power heads. CNET has the responsibility to amend this review and stop spreading misinformation.
And also you are meant to use brushes on hard floor that's why it has carbon fibre filaments there to help improve with fine dust pickup and stiff nylon brushes for carpeting
...where do I begin with this video? First, if she would have read the manual she would have known that you ARE supposed to use the brushes on hard floors. It only recommends disabling them if you are afraid that your hard surfaces will become scratched. Second, it's polycarbonate and not plastic. Third, I'm sorry you don't feel confident but that's why Dyson gives you a five year warranty ya know, just in case your lack of confidence gives you a lack of confidence. Show me another vacuum company that gives you a five year warranty. I'm sorry, but please remove this review. It does nothing but make your website look bad CNet.
He's referring to the cheap quality of the plastic that the reviewer referred to. Dyson uses polycarbonate plastic to build their vacuums -- no different to many other vacuum brands. The carbon fiber bristles are another topic entirely
All the issues raised are very valid and an honest review IMO. Not sure what vacuum clearer some have been using as it might be a different model. I have noticed there are a large amount of broken red bin catches now available as a part. The other issue is the bottom bin clip breaks off but the bottom bin flap is not a spare part. You have to buy a complete bin! As far as operation of moving to the upright position, is a bit hit and miss so I always push the feet down with my foot which seems to work all of the time. The head on this model does not have height adjustments like on the DC40, DC41 and DC55. Looks to be a step backwards. Great for suction and versatility as a vacuum cleaner. I give it 4 stars let down by none adjusting head height, longevity of the bin catch and bin bottom catch. The review is honest.
I have this vacuum. it has had loads of problems with it including 2 motor replacements. but it does have a five year warranty so you will have it for 5 years but I can tell you won't have it for much longer.
You can lower the handle too when its stood up right and not in use,all you do is press that red button thats at the back of the turn on one and the brush one then it slides down does the handle then its not as tall its just a little taller than the carrying handle but not much.
Owned this vacuum for about 5 years with no problems. It's the best on hardwood floors with the brushroll on. Not sure why CNET would have someone with no knowledge of Dyson vacuums to review this cleaner.
The dc-50 is meant to have its brush bar on during hardfloor cleaning simply because it has carbon fiber filaments meant for hard floors. Plus, other companies are using stupidly designed cyclones that have no effect.
I sorta agree I have a dc50 and it is doing fine I have had it for 4 months now and nothing ins broken?! I can see where you are coming from about the bin puncher thing! But I thing that it is just fine. The wheel are perfectly fine on my dc50 Maybe was yours broken in manufacturing? Oh and your right the locking mechignisam isn't very good. Thanks for the tips and good review!
They should have reviewed the LG Kompressor Vacuums, especially the canister models. Consumer Reports rated most Dyson vacuums as fair in pickup performance.
I just get get the cheap $50 vacuums from Walmart and they do a great job and last around 1 to 2 years and I am still paying no where near the price of that but still get just as of a cleaning
Cnet know nothing on vacuums. This model can be used on hard floors with the brushroll on due to the carbon fibre bristles specially designed to pick up on floors.
Expressing poor knowledge and misleading comments to consumers. There's not a part of your so-called-plastic-part in my dyson vacuum cleaner ever breaks. Not a fair review.
Who even spills Cheerios on the floor and when you clean large partials your supposed to use the hose with the crevice tool. Instead of Cheerios try flour and sugar on the floor more realistic and As for the pet hair who has big huge clumps of hair on the floor like that. My locking mechanism works fine after 3 months. And if you notice she also fails to mention the 5 year warranty and the life time washable filters. But I do agree it's a VERY flimsy machine.
+Just for the comments and Subscribing - GREAT RESPONSE. STUPID VIDEO. AND IF YOU SPILL CHEERIOS ALL OVER A HARDWOOD FLOOR YOU WOULD USE A BRUSH OR IF YOU WANT TO USE THE DYSON, USE A CREVICE TOOL AS SAID. WHAT A PATHETIC VIDEO.
The reviewer Katie does not understand some of the features of this vacuum and is clearly uneducated on the use of vacuums. She does not understand the Dyson technology or its uses. She starts by saying it is a "steep price tag compared to other vacuums"... compared to what. A Kirby? which new are around $1700, or a Wal-Mart Black Friday Dirt Devil at $25? Initially, she is trying to vacuum Cheerio's from the floor? The Dyson has a EXTENSION hose and tool for that purpose. The Dyson vacuum head is designed to adjust to floor and carpet height for a tight suction. On flooring, the head is used to pick up small dirt and dust particles. She fails to mention the Dyson has a 5 year warranty on parts and labor, and lifetime washable filters. So, if that wheel she talks about did in fact fall off, it wouldn't cost anything to replace it or any other "design flaw" she mentions. This can save on average $50 or more per year in normal costs associated with owning a bag less vacuum, not to mention any costs associated with normal wear and tear on the vacuum. The DC50 also comes with a tangle free upholstery tool you cannot find with any other vacuum on the market. Just my thoughts.
4 to 600 for a vacuum and yet the CR magazine dudes said OTHER vacuums cleaned way better then the Dyson model. It reminds me of people buying a Bentley for $380k USD and guess what, it averages 13 miles per gallon!
read the manual you are sopposed to use the brush roll on hard floor because of carbon fiber filaments for fine dust pick up and stiff nylon bristles for carpet!!!!!!!!
CNET is tarnishing its reputation with sloppy reviews like this. A big selling point of this vacuum is its carbon bristles which a) means it cleans dust from hard floors better & b) means going from hard to carpet surface is q doddle as there's no manual adjustment of any sort required. The brush bar is only turned off on extremely delicate surfaces for this model. Getting that fact so wrong and then complaining about performance based on your error disqualified this from being soon expert review.
There are so many things wrong with this video. The brush SHOULD be on when used in hard floors....that's the whole point of the carbon bristles. 2 with most vacuums on a hard surface you should use the wand feature. The dc50 was designed to have a constant seal with the floor, this is why it doesn't kick out fine debris when used with the brush. Watching 5 scenes of you pushing stuff around on the hard floor without the hard floor is frustrating because this was reviewed out of ignorance.....
There's nothing wrong with this unit. You use the wrong tools. I have this and it is perfect. It is the best. I have 5 Dyson vacs, 3 cordless and 2 uprights. Yes...Dyson vacs are expensive and they are worth it.
so true. I have many as well and none have failed me. cnet is always negative towards dyson and idk why. This review should be taken off due to its lack of credibility, and false influence on customers.
This is stupid. You wouldn't ever just try and suck up big particles on the floor, there is a separate tool for the job. She is not reviewing this product fairly.
-_- for putting the vacuum up you are supposed to HEAR 2 yes TWO CLICKS and I find the cheerio test stupid like other people said I mean who the heck gonna pull up there giant upright to vacuum up some cereal you spilled? Theres something called a broom and hands you know
How do you know she didn't choose for herself to review the vacuum? It sounds like you're saying that ONLY men should get the job to review vacuums, which sounds sexist to me.
I think this review was done poorly... however that is not the vacuums fault. But would I buy a Dyson? NOPE! FilterQueen for me (40 years old no problems) or my Amway ClearTrak running strong after 23 years of trouble free use.
it didn't do for me at all and it is not even close to look more forward to it!! for $499.00 and of course we have to think of taxes to be added to the final price of the total due in which is going to be $500 some change .. i would think they will put a little integrity while they are designing it !!!
HONESTLY, she is so bad at reviewing DYSON vacuum cleaners. She isn't even confident with anything. And her Dyson dc40 review is a load of BS as she doesn't even know how to stand the vacuum upright. I have one myself and it works perfectly.
ik i have many dysons including this one. They are great machines. The plastics may not look durable, but they do stand the wear and tear i put it through. She is full of shit. How can she speak of durability by only using it for a couple hours, if that. It also seems that cnet is always kind of negative towards dyson, and theyre wrong.
what an idiotic review. who the hell will directly use vacuum to suck large particles? there is a specific head attachment for that! How can a person with no knowledge about properly operating a product to do a review? thumb down for misleading viewer. what's wrong with CNET?
What a hater!!!!! She must be a card carrying member at Wal-Mart. So one of the back wheels fell off? She must have put all her weight on that poor machine. You push it , not ride it!
This vacuum is seriously garbage! If this had been the first Dyson I had ever bought, it would have also been the last! The dirt cup is ridiculously small, the cord is too short to even reach across my living room, the suction is abysmal and I have to stop two or three times during cleaning to unclog the beater brush. All in all, a total piece of crap!
I have had mine since 2012 and it still works great. I have two shepherd dogs and it really sucks out the dog hair! I also like the way it drives as well as it's light weight.
Same…and we have two huskies…hardwoods and carpet. Doesn’t do well on large particles.
They only say to turn off the brush bar so it doesn't risk damaging delicate hard floors so for nearly all hard floors you can have the brush bar on. The standing mechanism isn't bad it's just your not used to it and you can't really judge part quality/design until it has stopped working, you were just taking guesses!
One of the main complaints in this video would have been alleviated had the reviewer simply read the manual. The video states that 'Dyson recommends turning off the brush bar for hard floors'. While that may be true for other models, that is NOT the case for the DC50. I'm looking at the manual for it right now (available on the Dyson website) and it shows in pretty, simplistic pictures that you're supposed to leave the brush ON for carpet and hardwood floors and turn it OFF for rugs with tassels/frilly edges. The whole point of the carbon fiber bristles is to help release particles from hard floors. You defeat that when you turn the bar off. It's the same concept used in Dyson's handheld models with power heads.
CNET has the responsibility to amend this review and stop spreading misinformation.
the brush bar is ONLY turned off when using delacite rugs
And also you are meant to use brushes on hard floor that's why it has carbon fibre filaments there to help improve with fine dust pickup and stiff nylon brushes for carpeting
...where do I begin with this video? First, if she would have read the manual she would have known that you ARE supposed to use the brushes on hard floors. It only recommends disabling them if you are afraid that your hard surfaces will become scratched. Second, it's polycarbonate and not plastic. Third, I'm sorry you don't feel confident but that's why Dyson gives you a five year warranty ya know, just in case your lack of confidence gives you a lack of confidence. Show me another vacuum company that gives you a five year warranty.
I'm sorry, but please remove this review. It does nothing but make your website look bad CNet.
Hoover gives you a five year warranty on most vacs. And besides, thiz review is legit. They are trained critics which is why they get paid.
Shark gives a 7 year warranty on a vacuum that's $100 cheaper.
Polycarbonate is a type of plastic, you idiot.
Justin H. Carbon fiber actually. It’s soft so it won’t scratch your hard wood floors. I have this on the v10. It works fine. It’s not plastic at all
He's referring to the cheap quality of the plastic that the reviewer referred to. Dyson uses polycarbonate plastic to build their vacuums -- no different to many other vacuum brands. The carbon fiber bristles are another topic entirely
All the issues raised are very valid and an honest review IMO. Not sure what vacuum clearer some have been using as it might be a different model.
I have noticed there are a large amount of broken red bin catches now available as a part. The other issue is the bottom bin clip breaks off but the bottom bin flap is not a spare part. You have to buy a complete bin! As far as operation of moving to the upright position, is a bit hit and miss so I always push the feet down with my foot which seems to work all of the time. The head on this model does not have height adjustments like on the DC40, DC41 and DC55. Looks to be a step backwards. Great for suction and versatility as a vacuum cleaner.
I give it 4 stars let down by none adjusting head height, longevity of the bin catch and bin bottom catch. The review is honest.
I have this vacuum. it has had loads of problems with it including 2 motor replacements. but it does have a five year warranty so you will have it for 5 years but I can tell you won't have it for much longer.
Somewhere near the CNET studio, there is a dog walking around with zero hair left on its back!
Nice to see a review that's an intelligent assessment, not just a blind endorsement - thanks
You can lower the handle too when its stood up right and not in use,all you do is press that red button thats at the back of the turn on one and the brush one then it slides down does the handle then its not as tall its just a little taller than the carrying handle but not much.
Dyson DC50 is a nightmare! I have heard others say it falls on them but I have not had this problem.
Owned this vacuum for about 5 years with no problems. It's the best on hardwood floors with the brushroll on. Not sure why CNET would have someone with no knowledge of Dyson vacuums to review this cleaner.
The dc-50 is meant to have its brush bar on during hardfloor cleaning simply because it has carbon fiber filaments meant for hard floors. Plus, other companies are using stupidly designed cyclones that have no effect.
I sorta agree I have a dc50 and it is doing fine I have had it for 4 months now and nothing ins broken?! I can see where you are coming from about the bin puncher thing! But I thing that it is just fine. The wheel are perfectly fine on my dc50 Maybe was yours broken in manufacturing? Oh and your right the locking mechignisam isn't very good. Thanks for the tips and good review!
Dyson fanboys out in full force
They should have reviewed the LG Kompressor Vacuums, especially the canister models. Consumer Reports rated most Dyson vacuums as fair in pickup performance.
Numatic Henry is the best vacuum you could ever get
I just get get the cheap $50 vacuums from Walmart and they do a great job and last around 1 to 2 years and I am still paying no where near the price of that but still get just as of a cleaning
No don’t because cheap ones dont have good filters and makes your air dirty
Cnet know nothing on vacuums. This model can be used on hard floors with the brushroll on due to the carbon fibre bristles specially designed to pick up on floors.
Expressing poor knowledge and misleading comments to consumers. There's not a part of your so-called-plastic-part in my dyson vacuum cleaner ever breaks. Not a fair review.
Who even spills Cheerios on the floor and when you clean large partials your supposed to use the hose with the crevice tool. Instead of Cheerios try flour and sugar on the floor more realistic and As for the pet hair who has big huge clumps of hair on the floor like that. My locking mechanism works fine after 3 months.
And if you notice she also fails to mention the 5 year warranty and the life time washable filters. But I do agree it's a VERY flimsy machine.
YES EXACTLY! No one picks up Cheerios with the main cleaner head phahaha
+Just for the comments and Subscribing - GREAT RESPONSE. STUPID VIDEO. AND IF YOU SPILL CHEERIOS ALL OVER A HARDWOOD FLOOR YOU WOULD USE A BRUSH OR IF YOU WANT TO USE THE DYSON, USE A CREVICE TOOL AS SAID. WHAT A PATHETIC VIDEO.
My dyson is the best hoover I've ever owned don't have any pets but its an animal!
The reviewer Katie does not understand some of the features of this vacuum and is clearly uneducated on the use of vacuums. She does not understand the Dyson technology or its uses. She starts by saying it is a "steep price tag compared to other vacuums"... compared to what. A Kirby? which new are around $1700, or a Wal-Mart Black Friday Dirt Devil at $25? Initially, she is trying to vacuum Cheerio's from the floor? The Dyson has a EXTENSION hose and tool for that purpose. The Dyson vacuum head is designed to adjust to floor and carpet height for a tight suction. On flooring, the head is used to pick up small dirt and dust particles. She fails to mention the Dyson has a 5 year warranty on parts and labor, and lifetime washable filters. So, if that wheel she talks about did in fact fall off, it wouldn't cost anything to replace it or any other "design flaw" she mentions. This can save on average $50 or more per year in normal costs associated with owning a bag less vacuum, not to mention any costs associated with normal wear and tear on the vacuum. The DC50 also comes with a tangle free upholstery tool you cannot find with any other vacuum on the market. Just my thoughts.
4 to 600 for a vacuum and yet the CR magazine dudes said OTHER vacuums cleaned way better then the Dyson model. It reminds me of people buying a Bentley for $380k USD and guess what, it averages 13 miles per gallon!
Perhaps this would be a far review if you had fitted the heads sole plate properly which was quite clearly not on properly
Hope it has Facetime.. and Siri.
read the manual you are sopposed to use the brush roll on hard floor because of carbon fiber filaments for fine dust pick up and stiff nylon bristles for carpet!!!!!!!!
= not reading instrouctions
CNET is tarnishing its reputation with sloppy reviews like this.
A big selling point of this vacuum is its carbon bristles which a) means it cleans dust from hard floors better & b) means going from hard to carpet surface is q doddle as there's no manual adjustment of any sort required. The brush bar is only turned off on extremely delicate surfaces for this model. Getting that fact so wrong and then complaining about performance based on your error disqualified this from being soon expert review.
That is how all dysons are designed, and mine is just fine after 4 years
There are so many things wrong with this video. The brush SHOULD be on when used in hard floors....that's the whole point of the carbon bristles. 2 with most vacuums on a hard surface you should use the wand feature. The dc50 was designed to have a constant seal with the floor, this is why it doesn't kick out fine debris when used with the brush. Watching 5 scenes of you pushing stuff around on the hard floor without the hard floor is frustrating because this was reviewed out of ignorance.....
w/ Haswell for better energy efficiency and cooling
You know when a Shark vacuum says "we're better then a Dyson" you have to wonder is the price tag really just to make a English dude even richer.
But will it blend?
Does it has a finger print scanner
There's nothing wrong with this unit. You use the wrong tools. I have this and it is perfect. It is the best. I have 5 Dyson vacs, 3 cordless and 2 uprights. Yes...Dyson vacs are expensive and they are worth it.
so true. I have many as well and none have failed me. cnet is always negative towards dyson and idk why. This review should be taken off due to its lack of credibility, and false influence on customers.
Sorry but did she say the wheel fell off?!? What the hell were they doing to it omfg
MIND BLOWN!!!
does it have a blu ray drive?
Wow for $500 it's a plastic piece of shit!! I'm really surprised.
Also is it iOS 7 out of the box
Do you have to pay a subscription fee to play it online?
This is stupid. You wouldn't ever just try and suck up big particles on the floor, there is a separate tool for the job. She is not reviewing this product fairly.
will it support USB 3.0 ?
give us some OTHER recommendations ...
Does it have NFC
what's with the green screen
This isn't grampa's store, they don't get to "choose", they are chosen, they chose women for both vacuum cleaners. That's sexist.
Why is cnet doing reviews on vaccum?
-_- for putting the vacuum up you are supposed to HEAR 2 yes TWO CLICKS and I find the cheerio test stupid like other people said I mean who the heck gonna pull up there giant upright to vacuum up some cereal you spilled? Theres something called a broom and hands you know
Poor review, c'mon cnet! This vacuum is absolutely amazing and I've had zero issues with it.
What's the talk time like on this device?
Why am u watching a Hoover review?
How do you know she didn't choose for herself to review the vacuum?
It sounds like you're saying that ONLY men should get the job to review vacuums, which sounds sexist to me.
What are the specs?
Is it 64bit?
The people that don't like this review must own a Dyson themselves. Lol
Is it amoled or LCD?
what about reviewing the beam central vac?
I think this review was done poorly... however that is not the vacuums fault. But would I buy a Dyson? NOPE! FilterQueen for me (40 years old no problems) or my Amway ClearTrak running strong after 23 years of trouble free use.
it didn't do for me at all and it is not even close to look more forward to it!! for $499.00 and of course we have to think of taxes to be added to the final price of the total due in which is going to be $500 some change .. i would think they will put a little integrity while they are designing it !!!
Kirbys are the best
Dyson DC25 still the best
only 2megapixels!? -.- come on dyson
it runs snapdragon 800
You do not tern off the brush roll
The previous generation DC24 is much better in my opinion.
benchmarks please?
quad core?
Going by your terminology, yeah dude, I mean, QVC has guys reviewing cleaning products, haha.
Worst. Voice. Ever. For. Reviews.
Did she or anyone at CNET read the manual?
This is why people trust Consumer Reports over CNET.
HONESTLY, she is so bad at reviewing DYSON vacuum cleaners. She isn't even confident with anything. And her Dyson dc40 review is a load of BS as she doesn't even know how to stand the vacuum upright. I have one myself and it works perfectly.
ik i have many dysons including this one. They are great machines. The plastics may not look durable, but they do stand the wear and tear i put it through. She is full of shit. How can she speak of durability by only using it for a couple hours, if that. It also seems that cnet is always kind of negative towards dyson, and theyre wrong.
yes thank you for agreeing with me
and it is not called roller ball
Can it run GTA V?
Nice
V nobody vacuum cleans anymore..V
its QUAD CORE
What a terrible review. Dyson must love you
have fun in Guantanamo
who in the rite mind will vacuum the hard floors??? Cheerios?? seriously buy a broom
what an idiotic review. who the hell will directly use vacuum to suck large particles? there is a specific head attachment for that! How can a person with no knowledge about properly operating a product to do a review?
thumb down for misleading viewer. what's wrong with CNET?
because dogs and cats leave large gobs of hair on the floor... poor testing.
10 to 15 years to own at vacuum?
What a hater!!!!! She must be a card carrying member at Wal-Mart. So one of the back wheels fell off? She must have put all her weight on that poor machine. You push it , not ride it!
Durability! get a otter box case for that crap
She speaks a load of crap. It's amazing!
Just another way for Dyson to get more money from people and provide a lackluster product which isn't worth $400 much less $500!!!
I got the dc 40 and 50 for free.99
Agree with this review. Shark rotator is much better and half the price.
That vacuum sucks.
Good review ruined by the reviewer's voice.
Why does she feel the need to whine when she asks a question? -her voice is more annoying than nails on a chalkboard. My sympathies to her husband.
This vacuum is seriously garbage! If this had been the first Dyson I had ever bought, it would have also been the last! The dirt cup is ridiculously small, the cord is too short to even reach across my living room, the suction is abysmal and I have to stop two or three times during cleaning to unclog the beater brush. All in all, a total piece of crap!
How can you put a woman to review a vaccum cleaner!? That's the most sexist thing I've ever seen!
Plastic! What do you want aluminum like on the iPhone. Durability!
dumb test
Ma'am you are so pessimistic........
these reviewers are so incompetent
I want to blow up CNET
3rd