MAZDA QUALITY - IS IT TRULY WORLD-CLASS? / LET'S TAKE A LOOK AT MAZDA CX-60 THAT'S BUILT IN JAPAN
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- เผยแพร่เมื่อ 22 ธ.ค. 2022
- Is Mazda's manufacturing quality truly world-class and is it as good, or even better, than Toyota's? Automotive Engineer David Chao examines and explains the quality of the all-new Mazda CX-60 at the Hofu factory in Japan. Even though the Mazda CX-60 isn't coming to North America, a similar model catered to the US and Canadian market in the form of CX-70 will be coming in the near future.
Automotive Press is owned and managed by David Koichi Chao, a global expert in the field of automotive evaluation, consulting, and strategy. David is known around the world as an authentic specialist of Lean Thinking or Toyota Production System. Born and raised in Japan, David has an engineering degree from University of British Columbia and post-graduate education from MIT and Harvard Business School in Boston. - ยานยนต์และพาหนะ
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Woah! Thanks for posting this David! Huge believer in Mazda. Can't wait for cx-90/cx-70
Thanks for your comment Kirk! It was a lot of fun doing the collab this week! Hope to do some more soon!
Proud owner of a Mazda CX-50. I definitely enjoy driving mine.
I love Mazda. I've owned a 2004 and 2008 Mazda 6, a 2011 CX-7, a 2016 CX-5 and cx-9 and a 2017 BT-50. I definitely miss the 6 the most. Next vehicle will definitely be a Mazda.
I still drive a 2005 Mazda6, after 220k miles. Runs like new!
119k miles on a 2006 6 and she is buttery smooth too
I can attest to Mazda's quality and reliability. I have a 2005 Mazda 3 GT built in Japan. At 17+ years and 386,000 kms/240k miles of daily driving, I have zero rattles or noises whatsoever. She is solid as a rock, which is amazing considering mostly city driving and some bad roads up here on Toronto, Canada.. Outside of regular maintenance items she has been great. Clutch @ 317k kms, front bearings and LCAs at 330k kms. Paint is all original and gaps are still perfect. If I buy another Mazda, it'll have to be one still built in Japan.
Hard to imagine just 15 years ago they were slapping their logo on a Ford Ranger. Very nice vehicles they make these days.
now they’re doing it again with ISUZU
Ha. I bought a Mazda B4000 LE.
Also ford was slapping their logo on mazda engineered engines, suspensions and cars engineered by mazda. Why do you think ford invested in Mazda? They did it to exploit their engineering prowess.
I have a 2022 CX-5 love the car
I am new to Mazda, I own the CX-5 TURBO 2023. From the driving dynamics to the fit and finish, let me say I'm very impressed. I would easily put the fully loaded CX-5 turbo in line with a BMW x3 or even the Q3, both of which are at least 10k more Canadian for the equivalent. Consider me a new fan, Zoom Zoom!
X3 should be compared with Q5 🙂
That panel gap between the front fender and front door you highlight at 0:58 is clearly inconsistent between the top and bottom
I am a huge Mazda fan , Worked for Mazda for 25 years and every product is close to perfect. Can't wait for the CX90 as I have my deposit down for one . The question will be plug in hybrid or in line 6. I guess will need to wait till the specs come out. Global release is Jan 31 2023.
In CA, the price of electricity is now so high that the added complexity of PHEV makes zero sense.
@@jameslee5237 Electricity in Canada $.15 per kilowatt is cheap I also have solar.
@@frankschopp8748 just wait til the environazis in your country shut down the oil sands. And solar doesn’t work in the winter
Sorry for your negative thoughts also have wind generators they run 24/7 365. Wait till you can’t burn coal .
It’s hard not to have negative thoughts when supposedly environmentally minded California raises electricity rates so high (doubled in two years) that driving a pHEV makes no sense. In the meantime, they’re banning gas cars. And they’re shutting down the only sources of actual clean energy (nuclear) before there’s any semblance of a viable replacement. And no, wind farms don’t run 24/7 unless you have multiple redundant geographic locations running while being connected with upgraded power lines (which makes them economically infeasible). All of the “green” cheerleading you hear in the media is from highly selective data where they take the highest output day of the year for solar and wind and then say “renewables” are now cheaper than legacy fuels. It’s magical thinking. Do you know where electricity rates stand in Germany, which has the most “renewable” sourced electricity in the world?
I love the soul red crystal metallic cx5🥰
Yes, that color doesn't hurt at all. I have a '16 CX-5 Touring in Soul Red...
I bought a 2022 RAV4 (built in Canada) about 8 months ago. So far it's been perfect. Having said that, I might have looked more closely at Mazda if I'd seen this back then!
Owned a Miata, drove the heck out of it, never a single problem. Now drive a 2016 CX-5 and, again, not a single problem with this car I have owned for 6 years. If it ever wears out, I will buy another Mazda.
It says quite a bit for Mazdas quality. Thanks David for another informative video. Merry Christmas 🎄
Mazda definitely is so underrated and I wanted to buy one but unfortunately in my area, like within 100 miles, there's only one Mazda dealer and let's just say they aren't exactly a quality dealership or service center. A real shame really.
Just came across your channel David. Excellent insights and authentic delivery.
I appreciate that!
Thank you for this nice video. Based on your experience, is there a way to quantify / measure paint quality and homogeneity, or can it be only based on observations and experts’ opinions?
Really appreciate videos from a real professional like you sir
I appreciate that!
@Automotive Press: the paint on the plastic bumper cover will never match the paint on the sheet metal as they are two different materials. Pearl white is also three stage, an extra clearcoat layer is applied.
The CX60 seems to be an amazing machine. Wish it was available in the US. I prefer it’s dimensions rather than the CX70.
I have purchased several new dating back to 1985, RX-7, B2200, MPV, two Mazda 3 being the most recent. The 3’s were great value for the money. The interiors and features are nice at the price point. No real major problems with any of them issues with any of them. I’m a fan and hope they stay on the path they’re on.
Great video! I appreciate your knowledge. Mazda is building top-notch automobiles! Love the brand because they are always focused on innovation, quality, and the driver! 👍
I've been very happy with my Mazdas. I'm still driving a 2005 MPV, which mechanically is still fine although it is rusting in a few areas after 17 years.
I have been buying only Mazda in the past 10 years. The new RWD platform is amazing
I love my 2016 cx-5. Build in Japan. Great quality!
Just purchased my Mazda 3 hatchback turbo today in platinum quartz metallic!
I watched videos like this when deciding if I should buy a Mazda. Now I watch videos like this and am glad I did buy a Mazda! Thanks David!
Glad I could help!
That red SUV rolling off the line winked at me! I’m in love.
my 2014 Mazda3 2.0 6MT I bought since new has been almost flawless (touch screen from Johnson Controls aside). I'm looking forward to a PHEV Mazda3 hatch (wagon would be a big improvement). Looking forward to future Mazdas.
I have a Mazda 3. The fuel door sticks out half a cm. Also the door trims do not align perfectly
Im having high hopes for the new cx60 but also I read many notes from reviewers that it has some vibrations and harshness... It seems they need to work on the NVH more
I don't know what this guy is talking about, I bought 2022 CX-5 in USA, made in Japan and imported to US, and I have quite a big gap between rear stoplight and rear door. Stoplight on the left side is good, but on the right side gap is much bigger and visible. I talked to dealer and they've said if I don't like it, we need to arrange special expertise (I'll probably need to pay for it) and send results to factory to process that further, I've decided to let it slide.
Overall, car is good, but these statements about world-class or class-leading quality aren't backed by anything, I think Mazda has similar tolerance standards to other Japan manufacturers in similar price-range.
I have always appreciated the way they do their factory. I've been to a few Japanese factories and Mazda is one of the few (if the only) that has a single line for all models.
By doing this a couple of things much be achieved:
1. Mixing types and variations on single line means a highly optimised/lean line. Most car companies has a line per car type allowing for spares to sit idle. This is not possible in a multi-car line. Forces Mazda to be highly organised and clean. This shows in the production line.
2. Assembly staff must be trained on all models are for this reason are more senior. Single line allows for junior staff to perform assembly.
You point about panel alignment and shut lines is echoed by an Australian vehicle that compared a large group of SUV's. See: th-cam.com/video/C5252Bu9cGU/w-d-xo.html
Quote: "It's the only car in the field that has absolutely perfect bonnet (hood) fit. This shut line that runs all the way up here, is exactly the same on both sides".
Mazda are world leaders in metallurgy so they should be good with shut lines.
They lead really in unique stamping and welding techniques but more so, the strength of their steel and the amount is really unmatched.
They hold a lot of UHSS (ultra-high tensile steel). In fact they held the world record for strongest automotive steel for over 10 years.
I just traded my wife's Camry for a 2023 CX50 and absolutely love it. Toyotas are great quality and love our 2011 4Runner and they’re reliable as heck. They also have a much more user friendly infotainment system than Mazda. But that Mazda is hands down way more fun to drive and I have no issues with comfort. Toyota is in absolute love with a sunroof and all of their models except 3 I have to recline my seat to not have my head rubbing the ceiling with a sunroof even in our beloved 4Runner. I'm 6'4 and my head doesn't hit the ceiling in the Mazda even with its sunroof. Also our local Toyota dealer said add $5000 to sticker on their vehicles. $10,000 if it's a higher trim. Mazda sold me their car $500 under Msrp. Not great like the deals you used to be able to get 3 yrs ago but better than not straight up screwing you like Toyota dealer either lol
I'm so ready for the CX70. I can't wait for it or a pre-owned Lexus GX.
I’ve never owned other brands except Mazda. My current Mazda CX-30 is my 5th Mazda . Except Eunos, which I bought as an old car and previously had mechanical issues, the rest were bought as new. They were all very impressive in style and performance. Love Mazda❤
Thanks for the video! I had a poor experience with a 1st gen Mazda3 because of premature rusting. What's the rust situation like with recent Mazdas (Say in the last 10 years)? I feel bad I skipped Mazda on my car purchase a couple of years ago because I was still feeling burned and didn't want to put my hard earned money on a car that'll rust even before my financing is over.
Love my mazda cx3, wish they still sold them in canada, love the looks of the cx30...but really want to stay small as possible..guess I'll drive the cx3 till everything's electric ..
Love that you are in Japan. ❤️ I’m jealous 😉 0:32
I have a CX-30 in the USA that was made in Mexico, with a Mexico made engine and automatic transmission made in Thailand. So far i have found almost no assembly, paint or build issues. To me it starts with good engineering, demanding a high standard. I wouldn't buy another Ford product for quality reasons, Toyota, Honda both use CVT's, so Mazda was my best choice.
It’s looking good, hopefully we will have it in the US soon 😊
I owned 2 new mazda and I like the quality of the car. However, I must disagree with the arguments that their paint quality is good cause the paint is easily chipped and very thinly layered.
Hi David,
Even though Mazda is not my favorite, Lexus and TOYOTA are my favorites. I am very impressed with the way you have introduced Mazda that are models produced in Japan, the level of quality that they bring is truly impressive. This shows me that the quality control in Japan is just not with Lexus and TOYOTA. It’s with other brands in Japan as well , which is very intriguing to me and when you bring out this information that other car companies are close to or at the level of Lexus and Toyota that’s very exciting from a mechanic/engineering standpoint… you’re genius is pure genius…
Respectfully Submitted,
JimmyUSAF 🇺🇸💜🙏🌎🇮🇹🇨🇦🇯🇵⭐️👍😇
Thank you Jimmy!
Great report on Mazda manufacturing process in Japan. Does Mazda cast their own engine blocks in the same plant where they assemble their vehicles (in Hofu and Hiroshima)? I know most people are not interested in industrial manufacturing, but I am. Thanks, David.
I appreciate all that you said. I owned a 2014 and 2019 CX 5. Love them both, I only wish the front seats are a bit softer and more lateral support like a sportier seat. Maybe a thicker steering wheel would be nice. Everything else is top notch and reliable. And the stock Toyo are a bit stiff and wears too fast. I changed it to Pirelli Scorpions and way more comfortable. I would buy it again, hope they don't discontinue the CX5 soon.
Associates at MMA in Irvine, CA have also told me that their QD has improved.
I appreciate the Mazda's, I just cannot afford to have one. Nice video!
One of my cars is a 2011 CX7. So far I have had to replace the air-con compressor. Everything else is still functioning well. Build quality is top class. Till today, not a single rattle.
I love Mazda but my Mexico built M3 turbo sedan had issue with the trunk lining up within the first week of ownership. It was actually chipping away at the pain on the trunk corners and the back bumper where the corners meet
Key word: Mexican built
Mazda needs to improve its paint thickness and hardness... speaking from experience 😢 still got a CX-60 next year ❤
I love Mazda! Does their production prowess apply to the cars they build in the USA?
As a Toyota fan boy (for the impractical cars) I currently own a CX5. I have to say it's one of the best cars I've ever owned. Absolutely beautiful styling, reliable and well priced. Mazda is a really great car manufacturer.
Is it coming to the U.S. market, Sir?
What's the difference between cx60 /cx70? I live in the US
I am a huge fan of Mazda, even over the big three from Germany. Yes the Europeans have their branding, performance etc, but Mazda has LONGEVITY, you can look at the car and still admire it after many years of driving.
I remember when toyota was Japanese made only quality was 100% then when they started being built her it went down Americans are not ' trained ' like the Japanese cultures from childhood. Everything is quick I need it now ! Unless toyota has a 2 yr training school I'll stick to made in Japan. Thanks David and merry Christmas to you.
Great reviews,i have owned a mazda 2 and for sure it outclassed the honda fit and the toyota yaris.
I’m dying to see the CX90 PHEV here in the US！
I really like mazda but I hope the cx-70 coming to the US does not have the same headlight design as that cx-60. The sleeker cx-50 looks so much better. Glad to hear their QC is on point.
Before choosing a CX50 you should consider the following:
1. The GT’s 20” rims and standard Goodyears (Canada) cannot be considered an off-road tire. Hopefully it works in winter but you don’t have much tread depth.
2. This is no competitor to a Subaru product as there is no suspension travel, little ground clearance and a metric tonne-load of plastic under the Mazda (can you find the oil filter DIY’s)
3. Fussy interior: Beautiful sure but it marks so easily and that surface around the shifter is hard to clean and scratches easily.
4. How do you clean the heads-up display that sits in the well in the dash and do you find the display in the glass distorted or clear?
5. Don’t count on great mileage and oil change intervals seem to be more frequent.
6. Body: so many crevices to trap sand and salt over winter = early rust potential? Just wondering (had literally miles of weather strip components)
7. Rear storage: Disappointing! The problem is the roof height. If you travel with small family (4) you must consider bringing empty luggage to the dealership. You may find a CX5 works better as luggage can stand vertically back to back?Try it! Or reconsider other brands. Don’t simply rely on volume data.
8. Purchase experience: Maybe this is happening every where but freight and PDI seems greatly inflated and acting like a surcharge.
9. Ergonomics: Not bad. Glad to see some buttons but the stitching on the steering wheel isn’t smooth, spokes are awkward and grip width at the 9 and 3 position aren’t good. You might agree after 500 miles.
10. Chassis should be an inch or 2 taller to achieve a better ride and provide greater ground clearance. Isn’t this meant to be a better off-asphalt Mazda?
11. Seats. Be sure you are ok with the Mazda designed butt-floss. This is weird and should be changed mid-production. Seats are hard. Bolsters are very hard. Access and egress for taller front passengers is a pain.
12. Look hard at the CX5 before you buy the 50.
13. Outward visibility is poor due to the tall door sills and low seating position. This is greatly annoying and further, the shape of the mirror looks nice but is less functional. I recommend looking at Subaru as outward visibility is fantastic.
14. Decorative exterior panels scratch very easily.
The US Mazda production is definitely not there yet. I hope they can get close.
I own Mazda 6 2013 diesel. Nice but few things as brakes, side mirors folding motors, engine are problematic. Hope that this new one will be better.
Thanks for pronouncing Mazda the correct way! LOL I am not sure why we in the US started to pronounce it as "MAHZ-dah".
around the 5:39 mark...I assume this worker is checking that the gaps between frame and door meet standard? what happens if one comes down and doesn't meet standard- is there a stop button for the line? thanks
Yes if that doesn't meet the spec, they will pull the andon cord and stop the line
Love my Mazda CX-50 ❤
👍👍👍 very interesting.
Thank you! Cheers!
My Mazda 3 was built in the Mexico Mazda plant and the front hood has a very noticeable uneven gap
My wife owns a 2015 hatchback Mazda 3, it's a gem of a car, before our Mazda and Honda we drove German and French cars, never again will i buy something else then Japanese cars, my Skoda was great but maintenance was pretty high and VW dealers are thiefs, French cars are shit, 5000 € in repairs on a dealer kept Citroën from 2018, had that car for 1year and 4 monts, a period of pure hell.
I agree, todays Mazda since 2017 are the best quality built autos money can buy, Keep up the great work Mazda Team !! ZOOM-ZOOM...
I’m glad they’re finally painting the trim. I think the old unpainted trim looks too rugged and clashes with the body style.
This is the exact reason I picked my 2022 CX-5 Signature instead of CX-50 which is manufactured in USA. Significant difference in the build quality.
Glad you did, fit and finish between CX5 from Hiroshima and US made CX50 is day and night. CX5 feels luxurious while CX50 plastic clad interior feels cheap. You can actually feel the seat stiches of CX50 rubbing your back. Upgrading for bigger CX9 when time comes.
@@jeffreyrivera8158 completely agree!!
Please release the mazda 6 gen 4
I drive a CX-30 and live in Japan. It’s a great car.
Yes, yes it is. Mazda is turning into a premium brand auto manufacturer.
They need to bring this hybrid here
I own a 2021 CX9. The car built quality is good. However, the sound system ( there is static noise when playing a certain frequency) and some UI/UX designs are not really good( locking system, etc) aka user friendly .
My eye is on Mazda for next car but I keep cars for at least 15 years, with meticulous maintenance, so my concern will a Mazda reliably hold up for that time. With such a small dealer network I am betting the cost of maintenance and any repairs will be higher. Feedback anyone?
The only problem I have with my 2016 CX-5 is the heater, it takes a long time to get the engine hot in really cold weather. I put a new thermostat in it and it didn't help at all and from what I've found on the internet there is no fix except to cover part of the radiator with cardboard, Mazda's advice, which I did and it does help somewhat.
May i ask is it a diesel?
@@Jesko_VRS No, it is not a diesel.
I noticed that the heat takes awhile to to get to a comfortable temp in my '16 CX-5. I've had it for about 18 months. If that's all I have to worry about, I'm good.
David, can you comment on the build quality from the Mazda Alabama plant (CX-50) vs the models made in Japan (CX-5)? And the upcoming CX 70/90 will be built in Alabama, no?
It's actually really good as well, I will be creating a video about this soon. The larger CXs will be built in Japan.
We have 2 new Mazdas - one from Hiroshima, the other Mexico. While time will tell, initially the fit and finish of both are fantastic.
David, When your schedule clears in the new year, please do a part by part audit of component quality between Mazda and Toyota. You can start at the wheel bearings and work your way up.
My money is on Toyota. 😉😉
I would love to see his analysis of the CX 50 which is built in Alabama!
Great
I wasn't that impressed with the consistency of the gaps in my Mazda 3. That's being said, the gaps were (overall) smaller than on my BMW.
Where was it manufactured? Those from Japan have best quality control.
Beautiful automobiles. I love my RX-8
David...is the Mazda Miata assembled in Japan?
Yes. All Miata sold have always been Made in Japan.
Notice, they did not talk about engine and transmission
Had a nearly new 2020 Mazda CX-9 Touring as an insurance rental for about 8 weeks when someone hit my vehicle. Wasn't all that impressed to be honest. I think the interior on my 15 year old BMW (even with the lack of all the technological advancements that car has compared to a 2020 Mazda) still feels more solidly put together. Doesn't squeak or rattle over every imperfection in the road like the Mazda did. And that goes without mentioning the vast difference in quality of the touchpoints around the cabin. But to each their own.
Mazda CX-9 isn't the best one to compare, since its design is older. The newer Mazda's are still impressive, however.
Which is the smarter choice? Mazda CX 5, or the Toyota RAV4?
I really we were getting the CX-60 in North America. I would like to buy a made in Japan Mazda, so it may have to be the CX-5 but ideally, I wouldn’t mind a bit more space for occasional back seat passengers
We had been a Toyota family until I ventured out in 2016 to buy a new Mazda CX-5 GT. So far, it and Lexus are the only vehicles I would place on the same pedestal as Toyota in terms of reliability. I would actually place our CX-5 slightly above Toyota but I need to tack on another 200,000kms to give that title. Lol. So far, so good. Sitting at only 132,000kms currently and not one problem other than a serpentine belt and tensioner.
If it can do 250k miles not km
@@kratosandloki4309 yes, exactly. Ours is a Japan-built model so my hopes are high.
will look into mazda. my honda hrv's panel fit and paint quality is not good :( not made in japan though, maybe that's why
We have 2 new Mazdas in our household, they’re great cars! Love driving it, more so than my previous 2019 BMW. Sadly, they’re not going to make it - so terribly behind on EVs.
I wish Mazda was building a model I was interested in.
im not a car expert. im 53 now. in my entire life i dont remember seeing a gap on body panels, of any brand, that bothered me
Japanese-made vehicles are gems.
Hi David! Is the Mazda C-5 or C-50 built in Japan?
Cx5-japan cx50-alabama usa
I own a 2019 Mazda3 manual transmission and it is made in Japan. I was excited for that. However, as I quickly realized made in Japan quality may not be as much as the differentiating factor as I thought. Lots of first year of production problems, rattles, etc. Also, I found a lot of made in China parts all over the car. I expected a made in Japan car to use a lot of Japanese parts. Even though the car is assembled in Japan, I believe manufacturers are getting parts from lower cost suppliers overseas, which I hope does not mean lower quality parts.
Yea....mine needs service after 4.000km for suspension noise on bad roads, mazda app keeps bugging, with folded rear seets, the front seat easy access makes it crash into the folded seat headrest, keyless opening wont work on freezing temperatures, rear doors wont unlock with running car from the outside, can't use the mazda voice controls when using android auto, even happened I got stuck locked inside the driver seat and could not open from inside (lucky enough my kids opened from the outside which worked), assistents disable with every second dirt and keeps bugging on the dashboard for the entire trip unless you stop and clear the sensors. Came from us car and my experience is medicore with mazda. Driving is fun, comfort is decent, but a bit too buggy it seems.
We all know Mazda is a top notch quality product from Japan 🇯🇵 , problem so far I understand “ car dealership or service center are the horrible once 😊
Ok, you're right about cars Japan made but what about if I want to buy a Mazda in EU ?
As a former owner of a 2015 Mazda3 and the present owner of a 2021 cx5 Carbon Edition, I truly believe Mazda Vehicles are very much class leading.
We agree!
I live in Canada and have a CX-5.
I love everything in the car and could write an essay about all the features I like.
However, the seats are the only thing that disappoints me.
If you commute for more than 30min, the seat is so hard that it hurts to keep driving it.
It's a shame that with all the quality, the seats are so hard it kills part of the pleasure of driving it.