Proform treadmill troubleshooting - PART 1 - incline problems
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- เผยแพร่เมื่อ 15 ก.ย. 2023
- easy to follow video on how to diagnose incline faults on NordicTrack and ProForm treadmills
ProForm treadmill troubleshooting
NordicTrack treadmill troubleshooting - แนวปฏิบัติและการใช้ชีวิต
Absolutely love your video, so comprehensive yet simple and easy to follow. Fixed my incline calibration, happy days! Thanks again
Awesome 💪 very happy it helped and thank you for the kind words ❤️
@@FitnessEquipmentHowTo anytime! Especially since I'm back to sweating it out now, cooking on gas. Subscribed!
Great video, thank you!
Happy it helped 💪🙂
Thank You!
Hope it helped 🙂
Great video. My problem is I hear the click, the fan tries to spin and can’t. Trying to turn the fan manually and it is VERY stiff, I can’t even turn it with my finger. After a few seconds it gives up. Any ideas?
The fan should spin fairly freely.
Make sure there is no obstructions or the incline bolts aren’t too tight stopping the incline motor from moving. It could also be the capacitor on the incline motor that’s faulty. The motors themselves don’t fail too often but it’s not unheard of.
Depending on your skillset and how much you want to delve into it, you can also detach the motor completely from all bolts, if it works when not under load you know it’s something to do with the attachment. If it doesn’t work then you can always check to make sure there is 110v to it, but if it’s making noise you can assume there is power there.
Thanks mate!
You're welcome!
I got a Proform xp 550s from a friend. The incline wasn't working so I ran the calibration, it went all the way up then all the way down then back mid way. It does this every time now when I connect the stop key and it wont move or make a sound while in operation mode but still calibrates everytime i turn it on. What am i missing?
Great video. I have a Nordic track audiostrider eliptical. Its incline motor runs for too long and wound the elevator bolt right out the bottom. It is not broken, but it doesn’t seem to know what degrees it is sitting at. Do you have a video for that?
Don’t have a video on that but it sounds like the incline sensor is faulty. It’s the small sensor that sits inside the incline motor.
Follow the wiring on the incline motor and you’ll find it (it’s the thinner group of wires)
Hi great video. I have a Nordic track 1750 the incline got stuck at the top it seems as though the rod that lifts snapped from the motor itself. How would I go about fixing that if they still make parts for it?
Thanks in advance for your help in diagnosing
The easiest way to replace the incline motor is to put the deck in the raised position and then lay the treadmill sideways on the ground.
This allows easy access to all bolts but also takes the load off the motor which makes it easier to swap out
Thanks for the video. I have a Nordictrack Exp14i and the incline always gets off calibration every time it goes to its minimum incline of -3. When its set to -3 it will go all the way down to -3 and then will be off by 3 degrees in its calibration (0 becomes -3, 6 is 3, etc.) It will fix when I run the recalibration. But it will then get off calibration then next time the incline goes to -3. Thanks for any help you can provide!
Sounds like it might need a new incline sensor which is located on the incline motor itself. Pretty easy to replace. Just follow the smaller wires on the incline motor and you will see a sensor that sits inside the metal frame of the incline motor and just slides out to replace
@@FitnessEquipmentHowTo Thanks. I'll give it a shot
I havent took the cover off but i cant anything at all. When i put incline up or down. Its stuck on the highest incline. If i undo the bolts will the incline go to zero and i just cant use incline but treadmill still works
I have C850S Nordictrack 2.75 CHP, and my incline on goes to 5 or 6. I the calibration, but I cannot figure it out, I don't have any settings menu or button on panel.
Please help.
Quality video, nut and bolt too tight and a re-calibration later and it’s working again!
That’s excellent 👌
My treadmill was given to me. When I turned it on and started walking I inclined it. It now will not go back down and attempts to fire the fan sometimes. But sometimes it just beeps twice at me.
I have tried loosening the bolt and nut on top and bottom of the incline motor screw. But I’m worried about not being able to get something back together.
Great video mate! I have a Proform Pro 9000. Its stuck in the high incline. I have swapped the red and black wires which brought the incline to level 0. Would you agree its one of the incline relays? Having said that, would you happen to know where to purchase the relays and what the part number is? Thanks in advance!
Definitely sounds like the relay is faulty. Unfortunately don’t know the part number as I haven’t tried to source a relay for these, we just swap the controller out for a new one.
thank you very much for your videos. I have a proform S7. it is blocked in position 10 of the inclination, at the highest. when I press the button on the console to lower it, nothing happens, no noise, no LED lights up. is this coming from the console? What do you recommend that I do ?
If it’s the console buttons that aren’t working you could try and do an incline calibration, this will force the incline down. If this doesn’t work you might need to call a tech to look at it
@@FitnessEquipmentHowTo indeed, it doesn't work. I'm sad to have to call a technician
Hi I have EXP14i treadmill. Incline is not working. Calibrate incline option failed. On the control panel I hear a click along with orange led light the fan will move a bit but not start. I have loosen the bolt and nut as you mentioned in the video. Any suggestions how I can fix my treadmill? Thank you.
It might be worth checking the wiring all the way to the console to make sure it’s connected correctly.
You can also check the nut and bolt on the top of the incline mounting bracket to make sure it’s not too tight and stopping the incline motor from moving
I have a NORDICTRACK T6.5s. The issue mine is having is it is stuck in incline and will not go down. I have tried recalibrating it and when you select the down you hear a click, the fan tries to move but can’t then a third light comes on the circuit board. I have even tried replacing the sensor thinking that was the issue. Any thoughts would be great. My wife had back surgery and I am trying to get this fixed so she can walk on it now that it’s winter time.
If you’ve tried everything in the video then unfortunately it’s too difficult to diagnose without looking at it, might be worth getting a technician to have a look
Have a hand me down Pro-form 495pi
Won’t incline below 2.0
Recalibrated and still won’t go below 2.0. Inclines fine 2.0-10
Any ideas?
Sounds like it’s getting stuck somewhere. Make sure the incline bolt isn’t too tight and there are no obstructions
I have the proform 755 CS and the incline doesn't work, it is stuck in an up position. I just want to free the incline so I can fold up the treadmill. How do I do this?
Hello 👋
I have a Nordictrack T 6.5s, just recently purchased. When I picked up from the seller the unit was working perfectly. The speed +- and incline +- had no issues. Once I moved it over to my home and set it up, the incline was no longer functioning. Speed is fine, belt is running. But the incline is no longer working. I thought maybe it might need a collaboration, that didn’t work. I removed the cover and inspected for any damaged, pinched or loose connections. No issues there. But, I noticed when I tried to use the incline the LED lit up, the fan almost seemed like it wanted to start but couldn’t. And a humming sound from the incline motor for a couple seconds then nothing. Almost as if it’s not receiving enough power. And at times there’s no movement or sound at all when I attempt to use the incline. So, I’m unsure what the issue might be. It was just working before I transferred it over. 🥹 Any insight would be greatly appreciated!
Thank you. :)
Have you checked the bolt at the top of the incline motor housing? Sometimes it locks up on itself and tightens too much that it stops the incline motor from moving
@@FitnessEquipmentHowTo I tried this today and unfortunately no luck. I’m stumped.
Unfortunately without looking at it it’s a bit hard to diagnose. Might be worth getting a tech to look at it
Hello. Our proform is stuck in the lowest incline setting and will not raise. The relay is clicking and the fan will not turn. There is a loud hum of it trying to turn. I disconnected the bolt on the motor and when I ask the machine to incline the motor turns fine so I know it’s not burned up. When I reattached the incline motor to the machine. It raise back to the same point it was at and then got stuck again and wouldn’t incline. Could something be obstructing it keeping it from going further? Any advice would be appreciated. Thanks and I gave ya a sub!
Have you tried calibrating the incline?
Also if the motor is turning when not bolted in it means that it’s working fine under no load. It’s possible that the motor itself or the capacitor needs replacing as it can’t move when under load
@@FitnessEquipmentHowTo I just tried recalibration and it will not turn. The only time it moved up at all is when I rebolted the motor on and it raised back to the original problematic spot which is very low. I guess it will need a replacement indeed.
Hey I have a nordictrack incline trainer and there was a power outage the other day now it won’t turn on, I tried the pin hole/power button turn on method and nothing happened do you have a video troubleshooting this problem.
Thanks
Don’t have a video on that particular one. It sounds like your controller may be stuffed. There is a video on how to replace the controller which will show you how to get to it.
If there are no leds lighting up on the controller when it’s powered up then it’s faulty.
th-cam.com/video/RWCDKCOqY8I/w-d-xo.htmlsi=NRPkgn9IHq0YzSHG
@@FitnessEquipmentHowTo thanks only the blue tooth light comes on and seems like speaker to it was working great before blackout and I’ve had it for almost 5 years now and never had an issue, thanks again I’ll check out the link you sent.
I’ve a Proform 565 Crosstrainer. Other day I plugged in and placed the magnetic key, then machine inclined all way to top and just stopped. Now it does nothing except makes a noise like it’s going to operate but doesn’t. Issue??
Sounds like the incline motor may be jammed. Check the mounting bolts to make sure they aren’t too tight.
If they are ok it’s going to be either the incline motor burnt out or the controller not working correctly
We’ve followed your instructions….we get the click and the orange light comes on and we hear a hum. The fan tries to move but only goes about an 1/8 of an inch and stops. We’ve tried the instructions for calibration which fails. Loosed the nut as you described to no effect. Any suggestions on what we should do next?
Did u fix it? I’m having this same problem the fan just moves a little bit and makes the motor sound but doesn’t decline or calibrate
Did you figure it out? Ours is doing the exact same thing. Followed the instructions in the video just as you did in your comment to no effect either…
@@brittanyi2560 Proform ended up sending us a new motor after lengthy back and forth with them, trying multiple things. My husband and I are seniors and for the life of us we couldn’t get it installed doing it ourselves. I’m still using the treadmill but it has no incline….I gave up and the DIY fix! Disappointing for sure!
I have Nordi Trac 3700 it looks the same as yours. My unit was raising and lower the incline it seemed by itself but now does not inclind at all. There is no sort of sound at all coming from the control board. On the main control display it makes the normal beeping sound and the numbers of change for the different levels of incline so, I believe the main display.control up top is functioning. I believe the control board is bad. Again, there is no sounds emitting from the control board at all. The main motor and belt of the unit runs, but no incline function at all.
I would start by checking all the wiring and connections. Check all connections from the top console down to the control board.
mine has no green led on the control circuit board. @@FitnessEquipmentHowTo
I've just bought used treadmill performance 600i. Incline motor is working but does not responding to buttons in panel. Panel shows changed settings but nothing is happening however if I switch reset button next to power socket on treadmill the motor moves just a little bit up and little bit dow right after and thats all.
Have you tried to calibrate the incline?
@FitnessEquipmentHowTo yes, i did as per manual. It's not responding to this at all. Done it several times now but can try again
Question. Does the motor have som sort of position sensor? I would imagine it does as how during calibration, system knows position. I have theory as I just have undone screw from bottom attachment and wind it down to lower track to bottom. Now once all was back together I ve noticed that when set it to incline let say 3% it goes through all the settings and when it gets to point where it shows incline position again it flashes screen, motor do some sort of reset (up and down) and shows position 0.
@gumis56tfcx yes there is a sensor on the bottom of the incline motor. You can find it by following the smaller wires. This can go faulty but very rare
Just bought a brand new one was calebrating it inclined but now won’t go down help!
First thing to do is check all your wiring to make sure everything is connected correctly,
I did the fan is not moving
If it’s brand new I would contact manufacturer and get a tech to look at it
@@FitnessEquipmentHowTo I did. They weren’t open on the weekends. Hope they call me tomorrow
I don’t have a settings screen/mode. I tried pushing 2 buttons at once on my Proform 835, but nothing happened. It is stuck in full incline(10) and won’t move.
Check the bolt to make sure it’s not too tight and locked up, if that’s ok it may be the controller
When I look at the control panel on mine the red light is on but not the green light. Any suggestions?
That is the same as mine. Red light on all the time, I hear the click from the board and the fan comes on but nothing happens. I have loosened the bolt and tried to calibrate but still nothing happening. Did you manage to resolve?
Nope 😢 and my dad is an electrician and couldn’t fix it. I had to replace it
I got a different kind of problem: the incline works when I am not stepped on the deck/side foot held. But as soon as I put my weight on, the incline stops and gets stuck, and the only way to get unstuck is to lift the deck by hands a little.
My body weight is normal 180 lbs. 😂
Mine clicks when I hit the incline, but it's inclined all the way, but won't decline, and no click.
If an incline calibration doesn’t work I’d say you need a new controller
@FitnessEquipmentHowTo mine is really old, and the motor is under the control board. I just want it declided, doesn't need to go up and down.
Calibration failed.... many times. Now what?
If you’ve tried all the suggestions in the video it might be worth getting a technician to look at it