I have an HP envy model 13-ab007na, off which the battery is not charging, I have checked the charger which is original and it has passed the HP diagnostics test as ok plus I have tested it with a multi meter and its fine, I have changed the battery for a new battery and I have changed the DC jack for a new DC Jack, still the laptop says plugged in not charging, I have just now updated the BIOS and uninstalled the battery drivers from the control panel and re started the PC still not charging, I am now left scratching my head as in what to do any advice appreciated.
Hey, my dc jack was broken just like u described it. I bought a new one and replaced it but now nothing turns on.?? Do you know what could be wrong now ?
You saved me!!! THNX
I have an HP envy model 13-ab007na, off which the battery is not charging, I have checked the charger which is original and it has passed the HP diagnostics test as ok plus I have tested it with a multi meter and its fine, I have changed the battery for a new battery and I have changed the DC jack for a new DC Jack, still the laptop says plugged in not charging, I have just now updated the BIOS and uninstalled the battery drivers from the control panel and re started the PC still not charging, I am now left scratching my head as in what to do any advice appreciated.
Did u fix it?
Hey, my dc jack was broken just like u described it. I bought a new one and replaced it but now nothing turns on.??
Do you know what could be wrong now ?