HOW TO: Update Your Maps / Navigation SD Card (NORTH AMERICA ONLY) - Park Mazda
ฝัง
- เผยแพร่เมื่อ 13 ก.ย. 2024
- A tutorial video on how to update your NAV SD Card and maps for your Mazda equipped with the Mazda Connect Infotainment System (Most 2014 models and up. Not Including 2019 Mazda3). This is an update for North America Only. For all other regions, please see the regional Mazda website for whatever region you are needing.
Access to the most current maps will allow you to use your navigation system more conveniently and accurately. To be sure your Mazda Connect always has the latest updates, use the Mazda Toolbox to view and download available updates and content, including complimentary map updates for three years, commencing when the vehicle has traveled 100km (63 miles) with the SD card inserted.
Be sure to subscribe and hit the notification bell to see all our newest videos as they're uploaded!
Sweet, I just picked up a 2013 mazda 3 hatchback for $4800 and I'm glad to find I can update my maps, thank you
OMG I didn't know this was possible to do at home! My dealership wanted to charge me $100+ for each upgrade needed to update the system to the most current update.
Thank you from a grateful UK MX5 owner for a helpful video
I've never heard anyone pronounce Mazda like you do. It's driving me insane!!
LOL! I'm assuming you're not Canadian then eh? Maybe you're from the US? Here, check this video out! I've marked it at the time where you should start watching:
th-cam.com/video/BzCPaTHg0-I/w-d-xo.html
But, this guy is saying Mazda like it should be said. It's Mazda. Not... Marsda like the Americans seem to enjoy pronouncing it.
@@2009captainpaul Americans don't pronounce it Marsda lol. Maybe Bronx or Brooklyn-ites do but not Americans in general. Not sure where you've gotten your info from. Most of us pronounce it Ma-zda. Like you're saying Ma or Pa instead of Mom or Dad.
@@ParkMazdaAB my apologies but I'm still gonna pronounce it the US 🇺🇸 way and go nuts when I hear it your way. Lol However, that didn't stop me from owning 3 different Mazda so far in life! I'm sure the Mazda executives don't give a crap how you say it as long as you're putting money in their wallets right?
@@cars1963 Exactly! You do you, pronounce it however you like! Just keep buying Mazdas and we'll be all good ;)
Excellent demonstration! TY!
Very helpful -- thank you!
Thank you, this was so very helpful
Great tutorial. Thanks!
The mazda update toolbox isn't recognising the SD card when I put it in my laptop but my laptop recognises it. ? And no prompts to log in or register?
I had the same issue. I had to uninstall and then re-install the app
I just made a video for the aftermarket SD Cards. Can't update, but it's only $25!
Way better than $490 through Mazda!
My 2017 Mazda CX5 has a navigation system I had the dealer installed when I bought it a couple of years ago. I have mixed feelings about it. While I appreciate having a navigation computer in my car, there are things this one does that I find most annoying, and I don't know what, if anything, can be done about it.
I wish I would have known before that I could only update it for 3 years. I somehow have a 2016 card in a 2018 car. :(
I don't understand why they couldn't have just had this done over the bluetooth connection to your phone...
Do a video on how to update the frameware please
Thank you for this video! The Mazda website isn't intuitive at all. Way too many steps... it's like they don't want you to update your nav!
Glad you liked it!
Thank you...I enjoyed your cuteness❤
thank you for this video .. please I need to ask about If I am loosing the license file in SD card how to restore ....
How often would you suggest doing an update?
I have an all bone stock 2013 mazdaspeed3 85K on the clock I'll be trying this out
Nicely done!
After this can u play videos on display? Screen
I wish I had seen this video before i bought a SD card off AMAZON for my MX5. Now I'm not certain if it is plug and play or not, do you know?
It is plugged in play however, you can't update the maps. Personally I think it's fine because nothing significant is going to change over a few years. You save hundreds of dollars by getting the Amazon version. I just made a video on this.
CX3 2016 updated in Aug 2022. Gracias...
Thanks So much. 🙏🙏
This free map is available only in first 3 years of purchase. And I got mine 3 years and 50 days ago. :(((((
how much was it?
@@SuperPhen0m it came free with the car. From Mazda it cost $500. However I just got a new one from Amazon for $50 and it is working great. :)
@@SultanZafar how much was just the map update from mazda after the three years and done? also the one you got from amazon did it come with the latest maps? or were they old maps?
@@SuperPhen0m After 3 years, Mazda asked $500. Yes $500 for just the update. The map from Amazon has a one year old Street so must be not too old. It does not say the exact date on disk.
Hi Park Mazda.... I replied back below.... but.... was not sure if I replied back to you, in the right area? So, I'm sure you will find what I typed back to you, in regards to the link for the "Mazda Update Toolbox", which is supposedly the program that is only for "7th Generation vehicles".
After I go to the Mazda Toolbox and insert he SD card nothing happens.
I wasn't able to update Navigation SD Card for my 2017 Mazda 6 Grand Touring. I got the message that free updates is available only in first tree years and I got an offer to pay $87 for the update.
Thank you.
Thank you ❤
I just purchased a 2017 Mazda CX-5 sport. I went to the navigation screen and it says” currently no system installed”
Is it the SD card that’s missing?
Did you check the SD card slot? The sport trim did not come with NAV from the factory as far as I know, and the NAV Card would be required to have navigation. If you have no NAV card, that is all you need. No additional peripherals are required for you to have navigation. Just buy a NAV card from your local dealer and pop it in, you'll be all set!
Hi. Is this available to worldwide use?
I get a constant card is up to date on the Mazda Toolbox, even though ive never updated this in my life. It shows a map version from 2019. Any advice??
Thanks
It didn't read the sd card automatically. Not thing happened.
Thank you
When I inserted my SD card and detect it, it says that there is a new update August 2022. When I went to Available update it says 'THere is no new update available for your device?' which is very weird.I tried to contact my dealership about this but they don't know either. Can you help me with this issue? My vehicle is CX-5 2016. Thanks!
Any idea why my sd card isn’t being recognized?
I got my navigation when I purchased my car and paid $800 for a sd card and now I have to spend another $113 a year to update it? What the heck and why did no one tell me that it was a subscription? It is a 2015 Mazda 3 Sport
When you buy the car new, you have 3 years of complimentary updates to the NAV system. After the 3 years, it does cost to update it. It states this on the Mazda website. Many manufacturers charge a fee to update their navigation programs.
what's the location of the backup?
My navigation stopped navigation. Would an update fix this issue. I have a 2014 Mazda 3 GT
I recently and regrettably downloaded/updated my navigation maps in my 2017 CX5 and didn’t see any significant changes. I’m not even sure if there were any updates that were made. I paid $114 Canadian = $87 EUROS/year. Never again Mazda.
When I try opening Mazda Toolbox, I get Connection Error 104 - "There has been a problem connecting to the internet. Please check your internet connection."
I am most definitely connected to the internet. So why am I getting this error? I'm on Windows 7.
My navigation system is down. It doesn’t show my exactly location and don’t show right time
Hi. Thanks for your video. I have a 2019 Mazda 3, (which is a 7th Generation vehicle), and has a different infotainment center. I have the SD card, (BDGF 66 EZ1), and traveled at least 63 miles or more. I downloaded the proper Mazda Update Toolbox, specifically for the "7th Generation" vehicles. I wanted for the first time, to get the most updated map. I followed the onscreen instructions, which prompted me to insert the SD card, and I did that. However, what instantly came up, (after inserting the SD card), was Windows File Explorer, which showed, on the left, what drive the SD card was located in my computer, and then on the right area .... it showed the 2 main folders that are on the SD card. Nothing else happens. So, I'm wondering if you have any knowledge of this issue, specifically for the SD card for the 2019 Mazda 3, or if you have a solution? I have contacted Mazda several times... and they have absolutely no support to help me. The SD card does work great in my vehicle. But, when it comes to try and go thru the map update process, it fails .... after the Mazda Update Toolbox prompts me to insert the SD card. Any help would be GREATLY appreciated. Thanks so much. -- Tom
Hi Tom, What's likely happening is you have an AutoPlay option for removable drives set to "View Files." You can change this in Settings/Devices/AutoPlay. This will stop Windows Explorer from opening up and showing you the contents of the SD card. Change "Removable Drive" option to "Ask me every time." This will make it so that when you pop in the SD card when prompted by the toolbox, your PC will then ask you what you want to do with it. You can then click cancel or there may be an option for it to play with an associated program or something like that. I'm not entirely sure, but that is where you can start.
Also, can you provide me with a link to where you downloaded the 7th gen toolbox? I don't seem to have that option on the mazda.ca site. Are you in the US or Canada? Mazda USA and Mazda Canada are very different.
I have a card from Amazon and mine works just fine ni last updated mine early this year and need to install the new update
@@NewYorksFinest1 vc nao usou o cartão original ? e funcionou normal ? eu perdi o meu cartão e queria saber se qualquer outro cartão sd funcionaria.
This didn’t work for me it’s asking me to buy the map cause I need to renew it
Can I update the navigation sd card in My Mazda cx7 2010? On 2022 is this still work?
the SD GPS card can update to another countries maps??
Dang, it says I'm not eligible for free update anymore cause it's passed 3 yrs, my version is Q4 2015 and now I need to buy it for $100 to have the update. I should've done this way before.
It not like my dealer told me about the 3yrs
What if we lost our Mazda SD card?
Can't get it to work on my cx5. It won't recognise the Mazda supplied SD card. Dealership useless
Can I use Apple car play and Mazda navigation ?
hi, where i can find the south america gps card with Martinique please ?
Is there a wat to get somewhere online sd card for mazda 3 2010 i lost mine and i cant find anything online?
I have a 2014 Mazda CX-9. Following your directions, the only connect option provided after I put in that information is pairing with a phone. The screen you show above in your video does not come up.
The 2014 Mazda CX-9 does not have the Mazda Connect Infotainment System and you will not be able to update via this method. You may require a CD-ROM from Mazda to update your maps. The CX-9 did not receive the Mazda Connect Infotainment System until 2016.
the app is just not working at all. i spent 12 hours waiting to download just Europ map. i left the computer from night to morning and in the morning it was still downloading the map. i do not know when it will finish. i sent a message to Mazda and they are going to call me, well as they told, in one day. so i think i have one more day to wait for the downloading finishes its process!!!!!!
Can someone tell me where the Sd card is located on the 2011 Mazda CX-9? I can’t find it anywhere it’s driving me crazy
The 2011 CX-9 uses internal software and a CD-ROM to update. You might be out of luck, but try seeing if your local Mazda dealer can order you the most recent CD-ROM. It will likely be out of date, but at least you can get as up to date as possible with it.
Hi, i live in Martinique a caribean island. I buy a Cx5 Mazda from
France but with the European card, how can i have the Martinique gps
card please ? when i do the update, i sea European and Russy update only
?
this option is not for Mazda CX5 - 2016 model
What makes you say that? Are you possibly referring to a CX-5 model outside of Canada? The Canadian 2016 CX-5 is equipped with the Mazda Connect Infotainment System and maps SD card. I've updated for this model personally as a previous owner.
Do I have to buy the Mazda SD card or can you use any?
You need a Mazda GPS SD Card.
I have CX-5 2017. I did what you showed. Everything was OK except it's asking money to update the map. It shows that 2020 -Jan maps are available but I have to pay for that. I do not understand why? Well, I do understand that Mazda wants to make some money but I do not think it's fair. I never updated the software and now when I thought I need it, I am NOT getting free update..........!!! Not fair..........
You are only eligible to update your maps for free within 3 years of owning the vehicle. The nav card recognizes when it was activated and has a 3 year expiration on the free update.
I just purchased a 2016 CX_5. How do I find out what date the maps currently installed are?
At 3:48 of the video, you will see "map version" on the left side of the Mazda popup screen...touch "map version" and it should reveal the current date of the map data on your SD card...hope this helps.
Nice vid but I have cx5 from 2014 and is it possible to change the map location like mine is for Canada but I live in Africa senegal?
Not sure, as this only applies to the Mazda Connect infotainment. The 2014 CX-5 used tom tom if I recall.
The site looks dodgy, why is there is no certificate?
Not sure about the lack of certificate... but it's a legit site from Mazda. The style of it hasn't been updated in years though, it doesn't match up with the current Mazda branding. Which is why it may look a little off.
I just received the SD Card for my 2018 Mazda CX-9 and while trying to make a ‘backup’ per the Mazda instructions, the following message appears:
“Do you want to scan and fix Secure Storage Device (G)?
There might be a problem with some files on this device. This can happen if you remove the device before all files have been written to it.
> Scan and fix (recommended)
> Continue without scanning
NOT SURE HOW TO PROCEED. Do not want to install if unable to perform a backup. Please recommend a solution.
I would just continue without scanning as you wont want to have your PC install or fix any of the files on the card. But that is just my recommendation, and I am in no way a professional computer IT guy :S Really what you should do is contact the service department of your local Mazda dealer or the dealer you purchased the car from.
hi, what to do if it says insufficient space to update the map?
Might need to purchase a new card or reformat the one you have via a mazda service department. I've never come across that issue before unfortunately.
I got this same message!! Can you update via a tablet?
I have a 2013 Mazdaspeed3 tech package. I tried to follow the video but it takes me to a different section with phone pairing but no navigation tab. What do I do?
Hi Clarence. This is for Mazda's equipped with the Mazda Connect Infotainment System for model years 2014 and up. For your 2013 Mazdaspeed3, I believe you require a CD-ROM to update your maps, which might be out of date anyway as it is a much older system. You'll have to go to your local Mazda Dealer and see if they have one of the older CD-ROMs in stock or if they can order you one. Hope that helps.
I have the base model mazda cx3 would it work if I buy a navigation sd card from Amazon
Not sure about Amazon, but it will work with a NAV card from Mazda. You cannot simply use a generic SD card from Amazon, if that is what you mean. If you're purchasing a NAV card from amazon and it says it's for a Mazda, we can't guarantee that will work either.
can i use my chromebook to download the maps update?
I don't see why not. As long as you're able to plug the SD card into your chromebook, you should be able to install the update.
how often should i update the maps?
i have a 2018 Mazda6 gt
You have complimentary map updates for 3 years from the time you purchased the car (if you bought it new). So update as much as you want during that time. After the 3 years there is a fee, so it's up to you at that point.
Could help me to solve my issue, which is "please insert correct map disc" i have mazda cx7
Hello Abdullah, sounds like you may need to visit your local Mazda dealer to get the correct NAV CD. You may be trying to use one that is out of date. Good luck.
Hello my friend :)
I have a mazda demio 2015 1.5 diesel but there is no option for demio. Can i choose something else?
A demio is a Mazda2, but Mazda hasn't sold the Mazda2 hasn't been sold in North America brand new since 2013 I believe. So it never had an infotainment screen. You'll have to use a Mazda website from a country that sold the Mazda2/Demio for the 2015 model year in order to update the maps. But it will likely only provide an update for that specific region.
I just bought a 2015 CX-9 GT. I'd like to update the maps. When I go to Mazda connect It only shows a page to look up compatible smartphones. I don't get access to the Navigation page. I do if i select a 2016 CX-9 GT.... the 2015 Navigation manual says get updates from Tom Tom. Any pointers? Thanks
This tutorial is for Mazdas equipped with the Mazda Connect Infotainment System. The 2015 CX-9 is not equipped unfortunately, It has older technology and a tom tom navigation system. You'll need to order a CD-ROM to update the nav system in your SUV. You can hopefully get this CD-ROM through your local Mazda dealer, if there are some still available.
@@ParkMazdaAB So it's not a CD but a SD card and it has its own update software on the SD card.
I have a 2014 Mazda 6. Will a card from a 2013 Mazda 3 work?
Hi Keith. No, unfortunately it will not work as the NAV card is specific to that car once it drives over a certain distance, I believe it is 100 km.
hi there. can anyone show me the file tree.. ie when u put sd card into computer it shows where the files are etc. anyone help?
Hi Park Mazda, I have a Mazda CX-5, 2016. I did follow up as you showed in the clip. my current map version is for 2014. It shows me everything in my vehicle is updated however there is an updated map (Dec 2018) and when I want to download it, it asks me redeem code or payment ( it is not free for me ) .But in your clip it is free, what should I do?
Hi Emad, the update service is free for 3 years, starting when the vehicle has traveled 100km (63 miles) with the SD card inserted. If you are being told to pay for the update, then unfortunately your vehicle has likely passed the 3 year mark.
@@ParkMazdaAB Thank you Park, unfortunately, nobody from Mazda (neither sale person nor maintenance team) informed me about this, during the first 3 years
@@emadsoosanabadi6078 how much they ask for update?
Can you do this for 2013 BT-50?
No I don't believe you can. As I mentioned, you can only do this for 2014 Mazda vehicles and up that have the Mazda Connect Infotainment System. You might have to get a CD-ROM for the older system in the BT-50. And even then, the maps for that year are likely capped out at the 2013 update, as Mazda began to focus on the software for the Mazda Connect. If you maps are out of date previous to 2013, you may still be able to find a CD-ROM or order one from your local Mazda dealer.
Park Mazda okay thanks for the response anyway
I tried to update my navigation SD card and still saids 2019 and not 2020 maps. And everyone on Amazon is asking me the question about it.
Did you purchase a NAV card off amazon? Was it a 3rd party card or did you somehow manage to get a OEM card?
Can that help fix the rebooting when cold 🥶 of the infotainment issue? I got my 2016.5 CX-5 at park Mazda a year and half ago I need help pls
Hi Mae. I'm not exactly sure what you're referring to, but if you give our service department a call and speak with Ross, he'll be happy to help you out!
I will call thanks 🙏 but the infotainment is rebooting when it’s cold out for at least 20 to 30 minutes every morning in the winter spring and fall. What could be the cause?
@@growintalesmDmine does the same thing.. I called Mazda they mentioned that the vehicle is cold.
I have a automatic starter, works great now.
I have a 2016 Mazda cx-5 . I tried the update process step by step .I registered got the email confirmation .On the home page "map version" it states , Version: 2014 Q2 under that it states, Latest available: January 2020 . under my name and vin it shows the space used/total space. Under that it said map version. I click on that and it said to the left . Version 2014 Q2...Latest available: January 2020 . Does this mean I need to update? Also if so it looks like I have to buy it for a single update $87.70 and for 3 year map update $135.75. Also my space on disc is used 4811MB and total space is 7572 MB . The file size to download is 5750.94. Will this download take off what I don't need on the old version or will it delete old version and add new version? Plus I don't want to buy the update if I don't need it.
The download will replace your current version as it is an update. From what you've said, you currently have version 2014 Q2? If you update to the January 2020, that is over 5 years of changes to map data. Depending on where you live, that may be beneficial if there has been significant changes to the road system. I can't say whether or not you need it though, that is a choice you'll have to make. With the advancements of mobile phones and google maps, etc. I would recommend you spend the cash on getting Apple CarPlay / Android Auto installed. That way you can use those features to use google maps on your infotainment screen and still have a working Mazda Navigation program as well for backup. Your 2016 CX-5 is compatible for the CarPlay/Auto upgrade. This is what I would do if I was in your shoes, but that's just my opinion though.
Is there a map version that offers navigation for Jamaica?
I'm not sure, unfortunately. I would start with checking out mazdaja.com/ and see if there is a contact via Mazda Jamaica who would know.
Park Mazda Thank you
If I haven`t card like this in my Mazda CX-5, can I use usual one SD Card ?
Do you mean to use a usual SD card in order to get Navigation? Or use a SD card for other media such as music?
What about a regular SD card?
@@adonispoullos1881 No, you need a navigation SD Card from Mazda in order to update the maps for your navigation.
Will the update work on a Navigation SD card I purchased on Amazon? The SD currently works with no problems.
Which Mazda do have does it work with the base models
@@luispeluso07 I have a 2018 Mazda CX-5 Touring.
My used purchase of 2016 mx5 came with sd card and navigation. But the Mazda site said it was a fraud sd card and wouldn’t update it.
funciona com cartão normal?
I was told by Mazda even though my car is leased and under warranty service dept said I have to pay for the update through the site? Is this true?
I am unaware of having to pay anything in order to update the maps. Are you in Canada or USA? Did your Mazda come with Navigation already installed when you picked it up? Your dealer's service department may be trying to charge you for it, and update it for you in order to make $$$. You should be able to do this for free from the comfort of your own home, provided you have a computer and a slot for your SD card.
Giovanni, I neglected to mention that the update service is free for 3 years, starting when the vehicle has traveled 100km (63 miles) with the SD card inserted. If you have passed the 3 year mark, then unfortunately Mazda will charge you for it. However, you can pay for this online, you do not have to have the dealership do this and charge you addtional shop time.
What is the update fee?
Hello, I got a 2019 Mazda3 sport gt last week. I am trying to update the SD card but I cant do it even though I am following your video. I download and install Mazda toolbox and in the step of inserting the SD card it stays there when I put the SD card into my computer. Could you help me with that? I unistalled and reinstalled and that didnt work. Also when I go to the owners website I noticed that when you have to select your car model mine its not in there?
Hello Nicolas. The 2019 Mazda3 is not included for this method as it uses a new version of Mazda Connect. The 2019 Mazda3 is a brand new car and the navigation system is as up to date as it can get at this point. I don't believe there is an update available for it.
Park Mazda thank you so much for your reply!! I was just following that because that’s what they told me in the dealership when I got it. But in the future when there’s an update should I follow this same process or it will be different?
@@nvillalba91 I'm assuming it will be the same process but don't quote me on that! The 2019 Mazda3 is part of the 7th gen Mazda Lineup with a different Mazda Connect system, so the process may be similar in how the SD card is updated, but you may have to follow different links or directions. I'll be sure to get a video up when we get the info!
Park Mazda thanks for that!! I’m looking forward for that video
Hi Nicolas. You will see in the comments (regarding the SD card), that I just posted a question for Park Mazda. Yes, I have a 2019 Mazda 3, which is 7th Generation, as yours is of course. In my comment to Park Mazda.... I did explain that I do go to the area of the Mazda website, to download the specific "Mazda Update Toolbox" for the "7th Generation" vehicles. Before that, I was downloading the toolbox that is for the "6th Generation" vehicles, which is of course what Park Mazda was showing in their youtube video. So, after I do download the correct Mazda Update Toolbox, it will "not" prompt you for which type of Mazda you have. Anyway, after downloading the "Mazda Update Toolbox" i wait for the window to come up, that tells me to "insert the SD card". I do that, and all what comes up next is my "Windows File Explorer", which shows the drive location of the SD card on the left, and then on the right ... it just shows the two main folders contained on the SD card. So, even though I'm apparently downloading the "correct" Mazda Update Toolbox, for the "7th Generation vehicle", which you and I both have, their program is not working properly ... after inserting the SD card into my computer. I have two other laptops, and I download the same Mazda Update Toolbox program, and the exact same thing happens.... the program just takes me immediately to "Windows File Explorer" and displays the drive the the SD card is located in. I have actually contacted Mazda headquarters, and they could not offer any support whatsoever. So, I am hoping the Park Mazda will have some information (for you and myself), as to how we update our SD cards? Also, if the SD card is already "up to date", you would think the Mazda Update Toolbox, would indicate that on the screen, but it doesn't. And, it is supposed to show my VIN # also, on the Mazda Toolbox Update window that first comes up .... and that area of the popup window is blank, and does not display any of my car information. Ok.... hope we find out soon, what the heck is going on.... with the Mazda Update Toolbox program, which is specific for the "7th Generation" vehicles.
It have to be a original Mazda card?
Yes, it has to be a Mazda navigation card. Either original with the car, or purchased separately from a Mazda dealer.
Does the map work for the Middle East?
Honestly I have no idea. This update is from a North American link, and I'm assuming it would update the North American maps. You may have to find something through Mazda UAE to update maps for the middle east.
@@ParkMazdaAB
Thanks for the response. By any change, do you have their contact details or site?
@@gedury I do not unfortunately. You can try googling Mazda UAE and see if you can find contact info on their main website.
Gedury حصلت شي ممكن يفيدنا يابرنس
Updated maps here in saudi arabia from the local dealership website .. offcourse following the instructions in the video itself 🙂
112$ canadian for a 1 time renewal because my 2017 map is expired wow. Thats kind of lame....
so ive been sitting here for about an hour because the stupid toolbox REFUSES to recognize the sd card, wtf do i do
I got a Mazda cx 7, and need to update my navigation. But it doesn't work. Can u help me plz:)
The CX-7 has a completely different navigation system than the one in this video. It requires a CD-ROM to update the NAV. Sadly, the most up to date CD-ROM for the CX-7 is from 2013 I believe, I could be wrong. You can still get this CD from any Mazda parts department, but it won't be fully up to date as of 2019 unfortunately.
@@ParkMazdaAB Too bad, but thanks for the information
Yo please tell me why mine stopped working once I took it out😫I was troubleshooting the infotainment system constantly restarting so I popped it out and now it doesn’t work even though I put it back and restarted the car
Should be able to just pop it back in. You may need to visit a Mazda service center. Sounds like you have more of an issue than the SD card not working if you were having infotainment issues beforehand.
This restarting thing just happened to ours. Seems its all over the internet. Low and behold right at 36,500 miles. I removed the Nav card and that seems to fix it. I'll try the update maps on the card to see if that works. But yeah it's gone bonkers. Drops calls, restarts, changes radio stations, etc. Try doing the factory reset. That seemed to stop the constant rebooting. It did one radio flip on us after the reset, then I took the SD card out. Definite software glitch from what I can tell with the Nav SD card so far.
Chris Schneider yeah I just left it out and now it’s been fine since fuck it I got an iPhone lmao
The instructions say to click on Mazda Connect, and I can find no such tab on the web site. Is the current web page changed, or where do I find Mazda Connect after clicking on the Owners tab.
I tried to update my maps, but the Toolbox says it is up to date, even though it is 2013 version. Do I need to upgrade my 51.00.351 OS upgrade first?
I haven't come across this problem before. What year/model of Mazda is the NAV card from? I recommend that you contact your dealer's service department. You may be right in that an update to the Mazda Connect firmware might be required.
@@ParkMazdaAB I do not know I bought car used. The toolbox says "current ver: Q4 2013
Latest available update Dec. 2018."
@@cheesehead6710 So you don't know what year or model of Mazda you are driving?
If the update is saying that the latest available update is DEC 2018 but the current version is Q4 2013, then you should be able to update it. Not sure how else to help other than that. You should head to a Mazda service department and see if they can take a look at your NAV card for you.
@@ParkMazdaAB Sure i know. It is a 2016 MAzda 6.
@@cheesehead6710 Sorry, when I asked your year/model, you said you didn't know and that you bought the car used. Just a little confused. Anyway, like I said before, I would highly recommend going to a Mazda service department to have them diagnose your SD card. If it says the current version is from 2013, but it is a 2016 car and the latest update is from 2018, then you should be able to update the SD card, and there may be something wrong with it. You could also try uninstalling the ToolBox and reinstalling it and trying again. Try that first before you go to a dealer.
I made all the updates but Navigation is set on compass. I can’t see the maps.
mazda toolbox says "please insert your sd card" even tho my sd card is already inserted, and my sd card doent have the logo of mazda on it. can you help me?
I can try to help. When the SD card is inserted in your car, do you have navigation?
@@ParkMazdaAB yes i do. but mazda toolbox doesnt read my sd card.
@@tjalonzo4394 does the computer recognize the card? Can you see it in your windows explorer or Finder (depending on PC or mac)
@@ParkMazdaAB yes it does recognize the crad
@@tjalonzo4394 Well, I thought it might be your computer not reading the SD card properly, but if it shows up in Explorer and the toolbox doesn't read it, then you might have a problem. Just make sure that you are only inserting the card in your PC when the toolbox prompts you do, not before hand. That is the only thing I would say to try next. Other than that, you can try on a different computer, or you'll have to make an appointment with your local mazda service department to have them take a look. Hope that helps.
Does this work for the 2015 mazda 6 gs?
Is that how everyone in Canada pronounces Mazda or is it just him?
th-cam.com/video/BzCPaTHg0-I/w-d-xo.html
Can I find maps include Cyprus?
You'll have to contact www.mazda.com.cy to find out where to download the update for that region.
Thomas Fikardos .Dear Thomas, have you found the map of Cyprus.
I have the same issue. If you like call me 99302382 Phaedon
How long did it take to download?
Thanks for the how, but Mazda wants $85! I'll use my phone.