T-Mobile Home Internet Sucks!
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- เผยแพร่เมื่อ 26 ส.ค. 2024
- This is something I pretty much have to deal with on a nightly basis due to severe slowdown from deprioritization from other users on T-Mobile's network on my local tower. Hardly a 5G experience.
#TMobile #TMobileHomeInternet #Deprioritozation #TMobile5G #TMHI #ARCKVD21 #5Ginternet
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We just suck. We always have sucked. And always will.
Delete your Google account
@@LW8015ER meh. Never
@@uncarriert-mobileusa9013 your ass is not TMobile
😂
Its 5pm rn I literally put in the search bar “tmobile wifi sucks” lmfao just wanted to see who else is in my boat
Biggest mistake switching to t mobile.
Nothing connect, customer service is non existent and lies with empty promises they don't fulfill....pissed I got baited by these liars.
I get almost a gig down with my internet, you should check coverage in your area before signing up and seeing what 5G band is available in your area.
@@thanetworknerdbs bro the reason it’s slow is cause they limit everyone 50gb of 5g data after you use that up before the month ends you get shitty unusable wifi
@@thisguysgaming7246 it’s not slow for me, and I use almost a terabyte each month.
like I said, check the available 5G bands in your area. I still get around 500-600mbps with my Sagemcom router.
T-Mobile definitely need to improve their home service
I get 5G ultra wideband in my area it new in my area get unlimited internet
Yes T-Mobile really isn't transparent about deprioritization. Those speeds are very accurate on what it's like to be deprioritized. T-Mobile will not fix this. Calling them will not get faster speeds. T-Mobile does not tell you that their home internet is the absolute lowest network priority at all times. T-Mobile home internet is QCI 9. Do not allow the reps to convince you otherwise.
Mine gets 40 down but it's horrible for gaming all games lag
When I first got the service, most games were between 40-100ms and were playable even if I was already at a disadvantage. Since then my ping is usually between 70-200ms which is usually too high for gaming and when it slows down at night is completely unplayable.
I had problem download I was getting 150 -300 upload 10
My problem was box would reboot 1times day 50 times a day might 5 mins or few hours reboot return box same shit
Called transfer expert they told they aware problem update fix it but didn’t know when it would fixed took 2nd box return left t mobile
try to change your mtu, when i did my connect got more open and less lag
My ping is between 15-20ms and games are smoother than hard wired internet in my area
I only have 2 bars and I get 80mps down, and .8 up. Better than my dd of 12 down and .1 up
Excellent knowledge. Very thorough video. Very helpful. I just bought it. I don't have to know how to run the test like you're doing but I'm just streaming videos as a retiree and it's all over the place up and down and up and down after having it just for 2 weeks
It's crazy man, I only get good connection at 2 or 3 o'clock in the morning when everyone's asleep. 🤷🏾♂️
That's when my best speeds are, which is pretty much what they used to be like all day when I first signed up but I guess enough other people in my area also signed up and slowed everything down.
@@Mr.Everything make sure there are only four or less devices are connected because it does not work with 5 or more devices connected and make sure the internet is off on the devices you are not using. Hope this helps.
same
Same
That’s unfortunate I have T-Mobile home internet as well and I average 300mbps-constant
823mbps-highest peak
Damn u flexing? Boy gee
do you unplug your box at night or when not at use?
Lucky u i can barely play any online game at night
@@kingofmonsters2063 i can barely play anything 💀 not evem a phone game. Whenever we had the LTE version, used up 100gigs and got reduced to 128kbs/s, the game i play on my phone had no lag but when its not reduced it lags almost all the time 💀
Wow! My download speed doesn't even reach 90
Except at around 2 a.m. around 130-140 + -
Switched from AT&T to Tmobile and now I average 500 ping with occasional 1000 ping spikes
Why tf would you do that att the bomb
@@DanielMartinez-gz5ou it was cheaper but now I realize you get what you pay for
@@Hideor 100% accurate. Truthfully there are plenty of good places to save money but cutting corners. Your internet service is not one of them.
Wow that’s crazy I get on the low end 480/85 and high 720/130 with T-Mobile home internet in Kaneohe Hawaii 🎉🎉🎉🎉🎉
People have tapped into them to put an antenna outside of their house for fixed wireless.
I had same experience. Had 15 day trail. Canceled after 3 days
Just got it a few days ago n not having any problems... and no problems with gaming. I'm canceling my Xfinity today.
Am in Miami and it sucks here too… it’s super slow.. I switched to Xfinity
When playing Fortnite during the day the matchmaking region is usually around 50-70 ms but during noon near night at around 5:00pm to 9:00pm that's when it tends to get really bad. The ping regularly goes up to the 1000s. Is this normal and does it happen to anyone else? I assumed it was due to network congestion due to my google searching.
I've had those exact speeds before. You're probably on an old Sprint Band that hadn't been touched
Fr its garbage returned after one day. Sucks for gaming to i would be playing and i would just lose connection randomly its just too inconsistent to be gaming on and to do alot of other things.
Bro the same thing is happening to me right now I've been searching everywhere for a solution but I can't find one. One moment I'm playing a game then the next I disconnect it's fucking annoying
@@mikehawk5831 after awhile it stopped losing connection but the latency is still awful for gaming. It is good for streaming netflix and browsing internet but for gaming just way to unreliable. I sent it back and now im just using my overpriced xfinity.
@@luciferthe2nd yeah when I play games I average around 200-300 ping and I randomly disconnect I'm just waiting on my mom to send it back
Think it's all about location! I'm in New York City and average about 350-400 Mbps any time of the day I've had it for a year and a half.
6pm is the worst time to use any Internet. Kids are already home from school and people just getting home from work
Yep happens all the time on cell service during peak times.
Ours worked great for about a year, but it's been a nightmare for the past month, super slow and dropping every five minutes. Customer support is being cagey and misleading, essentially offering no answers and putting off any fixes. I'm cancelling tomorrow.
**I canceled and went with Spectrum. It’s working great so far! If T-mobile gets their bugs worked out and moves toward transparency with their customers, perhaps they can be a good competitor in the future.
Mine never goes below around 300, average is 380 and max I've seen is 550 mb/s a few times. I live in an area monopolized by at&t and max speed for them is 50. Really just depends on your area, like literally EVERY internet service.
That sucks exactly like my Xfinity Comcast internet. Switching to AT&T. Every night they shut it down, around 9:30pm. Can’t take it anymore.
I have TMOBILE internet and I love it.
This internet is worse than my hope for this. 😢
My cousin got a box that's pulls a constant 150-200+ down and 10 up and I brought my box over and tested them in the same exact spot and mine pulled 5 down and 5 up. 2 different boxes though so thats gotta be the problem. I have the short black box while he has a taller one
On another video someone said they had to upgrade to the taller box and their internal was slower which didn’t make sense that sounds like a hardware or software issue they probably don’t make them reliable
@@H8RSAPPRECIATE well they wouldn't let me trade the box for a different one anyways. Now back to cable WiFi
@@nebuacc3231 lol I highly suggest to get a wifi extender if you haven’t especially if you have thick walls or have alot of blind spots where you use your wifi there’s cheap- expensive versions
Mine is bad too especially in the evenings.
Network congestion?
Can someone please tell me. I got mine up and running 2 days ago and it's been very good. I created an overlap with my long time provider (Spectrum). Is it going to crap out after the 15 trial. I have until May 7th to make my decision. I do like the fact that it's about half the price.
Mine says 4 bars too all the time, but that shyt aint loading nothing man.
I live in the woods and I still get really big lag spikes and bad Internet sometimes but usually my speed is like 80 and then like 12
T-mobile is not ready to offer this service
Litterally
Why would they even sell you this product. Bad everything. Upload was respectable..... this is them not fully being able to use all the spectrum they have. They have the most Mid Band but no SA network is also hurting. Do they have N41 where you are ?
I'm almost always on b2 and n41.
Thank God I watched this before I purchased. I have great Internet through spectrum just wanted to test it but after seeing alot of videos. I'll pass.
Try to get lower bars I have the same issue with more bars
Luckily it’s a tower right outside my house 😂
Agreed it sucks…. 4 gateway and having the same issues
Under NO circumstances on Earth EVER EVER EVER EVER get T-Mobile 5g internet. WORST experience of my life. HORRIBLE signal. Wifi off more often than on. Can't keep a stable signal. MPS jumping up/down and weak. Even worse tech support. Towers in my area have NO 5g to make it worth it. And 4g signal is even pitiful. They blame trees in my area for pitiful signals. And in May/2024 alone over 25 calls to tech support. Love talking to people in Mumbai. If I had a dollar for every "I'm so sorry for your horrendous miserable service" I'd be able to purchase my own cell tower
i literally get 400 mbps download and 150 upload with tmobile home internet and thats 4 bars, i wonder what 5 bars would do. i want to see its fullest potential
@@steviej5744 If you have a portable AC power bank or car power inverter, you could take the gateway to your nearest t-mobile tower and see what your speeds are when you’re close to it.
I've got it. I average 400 to 600 down and 50 to 80 up. And I live in a hole. I did however have the same issue when I first got it and went through 5 routers from tmobile but now I love it.
The bars mean nothing, you need to go into your advanced metrics portion and see what’s going on
Which is why I am sticking to fiber optic internet…
Ours is fast, but it's going through an authentication error. Any ideas?
What do you mean by "authentication error"?
@@randygarcia6824 It needs resetting every once in a while
I get a constant 400Mbps. If the network isn't fast we're your at then the home Internet won't be much faster.
this comment makes no sense. fiber or coaxial cable would most certainly be better. i do fiber optic and it would without a doubt be better with less ping. I splice fiber, and i know with certainty you dont know what youre talking about.
@@kylejones1320 not sure why you're talking about coaxial cable but the T-Mobile home internet pulls in the 5G in that area and creates a Wi-Fi with it. So anyways, My phone on the 5G at my house gets 150 megabits per second download and my T-Mobile home internet on the 5G at my house gets between 400 and 500 megabits per second.
It’s like that if 5 or more devices connect
Man it’s so bad it be connecting then disconnecting from time to time and for gaming I get like 1k ms 😢it’s so laggy.
Ever since I brought T-Mobile 5G router gateway. I do to my house. I have not been able to see a movie without getting p***** off. I end up turning off the TV's. I cannot even watch regular programs, let alone. TH-cam Netflix any of those platforms that required? I guess more juice it's been 3 months. I think wired AT&T work the best. But this wireless s*** is a b******* and it's too expensive. I can't even tell you how bad team novel is over here in Winnetka, California.
We got home internet from T-Mobile only costs $ 30 at T-Mobile they won’t raise your rates at T-Mobile you’ll get a great deal everyday (do do do do)
got the cheapest atnt fiber option, 60ish a month. shits on this
The lowest AT&T fiber plan works great. You could run a small office off of that connection no problem at all.
I get 455 mbps but holy mother of **** this is the worst for playing online.
I honestly think it’s a excuse I think it’s because a lot of people are connected and using the towers at night- late night after work especially the weekends plus I saw they update their gateways. Late at night
That looks beyond deprioritization.
1. Reboot nightly. Cache fills up quickly and it slows down.
2. Don't select a competitors server to test on. Try TMO server.
3. Check which LTE and 5g bands you are connected to. Most should have N41 for 5g/download.
4. If these do not resolve, try an external router and reduced packet size.
I have Verizon 5g home internet and it does the same at times:( I’m probably going back to cox when I move
I get about 100mb download during day time over 300 download late night might depends on your area? I'm not sure why you have it so bad
What a feeling!!!!!
I'll be glad when they go out of business! 😅
I'll be weeping in joy
I have this exact same issue. If I try and download something on Steam the download speed will start off good and slow down all the way to 0 bytes which is unreal. I also have issues where you sometimes can’t even connect to it either and this is the second time I’ve had to get a new SIM card for it. This is absolutely horrible
Do you have a mobile with T-Mobile? If yes, can you see the 5G UC on it? What's your speed test results? In theory, you should have 5G Ultra Capacity in your area in order to have a great speed. That's the theory. That's why I'm asking you...
Northern Rhode Island and I can tell you, your speed test is identical to mine, every day for months. After finally having enough, I called and T-Mangle told me it was a tower problem in my area (the cop out they tell everyone I find out in others complaints). I asked "For MONTHS?" She had no answer, but had me give her my phone number for a callback in 2 days. No call back, and even crappier speeds. T-Blowble just plain sucks, they outright lie to you face and I'm going elsewhere.
The only good thing about this service is the price, and for those in non-congested areas, fast speeds. If they keep telling everyone this tower excuse but never actually improve anything I wonder how long this will go on until enough people either drop the service or someone attempts to file suit against them for potentially lying about the tower upgrades.
Does this look familiar? My latest speedtest I uploaded to my other account. This is horrible, and if someone finally files a class action suit on T-Mobile for deception and false advertising, I'd be the first to sign up.
th-cam.com/video/AFil9YQib1w/w-d-xo.html
Works perfect in iowa... 450 down 85 up, 30 ping.. Son games fine, blink cameras work perfect.. Slowest I have seen is 380 down and 65 up..
I have the exact same issue it either flies at 150+ when on n41 band or I have less than 2mb when on the n71 band. Does anyone know if putting a mimo 4x4 will help this problem or will tmobile throttle it no matter what I put??
Has anyone tried testing the 5g mobile coverage First, with a carrier that uses T-mobile's network? I been thinking of getting T-mobile home interent, I tested my phone speed and its off the charts compared to my att home internet.
Man, it was at 150mbs/s for 3 hours straight and now it's back down to the useless 5-10mb/s
It is so frustrating 😤 These issues are happening throughout the country. I am going back to Xfinity. I switched to T-Mobile because of the savings. $30 per month. A savings of $42 + free Netflix and Apple 🍎 tv+
Not worth the aggravation.😾
100% agreed.
Do you have an antenna? They really help.
South Hills here. I was a TMO Home Internet customer since November of 2021. The service was great until it wasn't, started around 01/09/23. WFH with VPN was 1-2 Mbps and I couldn't function remotely. Outside of VPN average 300+ consistently with Speedtest, moved on to FIOS now.
I have noticed using a VPN slows it down a lot, although I don't use them often enough to know if it slowed my DSL internet down to the same extent that it does with T-Mobile. Also it seems like everyone in Southwestern PA has issues so the infrastructure in this area must be garbage even though I thought Pittsburgh was supposed to be a big 5G city and you'd think by now it would spread to surrounding areas.
@Mr.Everything With FIOS I have the 500/500 plan for $64.99, more than the $50.00 I was paying. Peace of mind knowing that Fiber is more stable than FWA, lesson learned. I do feel that TMO spurned more competition in the market creating more choice and better pricing.
@@d15pi63 FIOS never came to my area even though I constantly get ads for it. I can't believe fiber was supposed to be a big thing but it's pretty much non-existent outside of a few large cities.
@@Mr.Everything 5G home internet and VPN do not mix well. VPN expects a stable low latency connection. This is the opposite of what 5G provides. DSL is vastly more stable than 5G even if the raw speeds are lower.
It’s because they use the same cells for the home Internet that they do with the phones. It’s just lower priority. Verizon has different cells for the home Internet and different cells for the cellphones, thus not congesting network and causing all these issues. USE VERIZON HOME INTERNET!!
Unfortunately Verizon doesn't offer their home internet in my area yet. I've been trying to get it since I got T-Mobile's home internet 2 years ago.
@@Mr.Everything they will soon, they are working on their C-Band 5G cells. Again, as they are different from cell phones. They are limited to 6 homes per tower last I heard. Might have increased a bit, but not sure. I can game such as GTA online in intense explosive matches, stream 4K on multiple TV’s, and have NO latency issues. It’s much better than when I had tmobile
no service power outage in Tacoma Washington area
I live in an area with slow internet. Luckily t-mobile just covered my area. I get around 250-300Mbps with a ping of 20. I also have two towers near me. It depends on your area more than anything.
When I first got the service I got between 100-130mbps and 18ms ping. I was very happy with that for half the price of what I was paying for much slower DSL. Even when I got deprioritized I still had usable speeds. These days I'm lucky if I ever get anything better than 50mbps down and 40ms ping.
@@Mr.Everything How long have you had T-Mobile?
@@theOGUSER 10 months.
@@Mr.Everything I usually reset my router 1 time a week, then move it to a new spot and see if my connection could get better. At first we had 45mbps then I moved the router up 2-3 feet and it helped so much. Try resetting, moving the router, or even call T-Mobile.
@@Mr.Everything True DSL is slower at least on paper. However, what really matters, max download speeds or consistent download speeds? I would be much happier with 50 Mbps at all times than 200 Mbps during off peak hours and 2 Mbps during peak hours. 50 Mbps is perfectly usable, 2 Mbps is not. Who cares if on occasion in the middle of the night 5G might be faster.
It’s great for me 40 down on my steam deck and like 25-30 down on pc, it depends on your location and how many neighbors you have using T-Mobile home internet because it uses the bandwidth that T-Mobile has availabe
Can you game online with it? I game on PC... Im considering this as it would fit my living situation very well.
@@_BlueCollarGamer depends on where you live, if you live near a T-Mobile tower it’s a definite yes
@@scottcaplinger3221 Checked last night and its not yet available in my area. Im thinking of just getting it for a different address and then bringing it here just to try. Im about 1 mile out side of Detroit MI and some how only have 1 to 3 bars of signal oddly enough.
I deal with this everyday
I’m from north Pittsburgh and I can relate! Just FINALLY was able to cancel this awful fucking after 3 days of fighting! Only had it 10 days and it was very reliably terrible! My speeds were WAY better than yours too @ 25up and 25-30down. I can see their tower blinking outside my window at about 1/2 mile too! I’ll go without a cell phone for as long as I walk this earth before I give T-Mobile my business again! Verizon sucks too, but atleast their shit works as promised!
The main reason I've stuck with it is at least it's good for uploads. I can upload a video in 15-30 minutes compared to like 12 hours on DSL. But the nightly slow downs are annoying and seem to only be getting worse. I just wonder how long they can keep letting this slide until enough people complain or drop the service that they'll actually get to doing those promised "tower upgrades."
Do you have a mobile with T-Mobile? If yes, can you see the 5G UC on it? What's your speed test results? In theory, you should have 5G Ultra Capacity in your area in order to have a great speed. That's the theory. That's why I'm asking you...
Man I’m at 650 down and 150 up with 10 Ms ping. I’m sorry to see this, but my experience has been great
I've gotten a slight improvement on speeds. The best I can consistently get at my location is about 175 down, 25 up, at 19-25ms ping. Not amazing but very usable. Where I work, my phone gets about 600+ down and 40 up so hopefully those speeds eventually come to where I'm at too.
The speed of the home internet really depends on where you live. Just like any other internet router. You just gotta be patient with your internet. My t mobile home internet, for instance has 225 mbps of download and 47.7 mbps of upload. my ping is also as low as 21
Mine lags when I’m on TH-cam
I get 600mbps daily. 300 in peak times
I didn't even make it through their 14-day trial before I returned it the speeds were great but the ping being over 400 ms along with a 98% packet loss was a deal breaker for me.
Even when my ping is under 100ms and the packet loss is between 0-10% I still find the delay and time for images to load in to be noticeably slow and annoying.
Staying in an airbnb with t mobile internet and its absolutely horrendous. I mean in my 32 years of life, its the worst ive ever experienced.
Restart the device it's what I do and it usually fixes it
I also had slow connection speed and we had to tell them to change to a better plan and now the internet is way better it isnt cheap but atleast its 150 dollars a month instead of 800 a month from others
Thats so weird because i average around 250-350 and for upload around 50-60 and ping always around 20-45
I have a comment, did they fix your problem? Are you getting better speeds now?
I don't find that speeds are any better, maybe even a bit lower than the peak speeds I got over a year ago, but it seems like the deprioritization is less aggressive. I'm not sure if it's done on their end with the towers or was a firmware update pushed to the gateway that seems to have changed things. At night when I'm still being noticibly deprioritized, I can still stream something in HD, or usually still game, or browse the web without much loading time, but I usually can only do one at a time. I can stream but if I try to download a game or update an app then the update takes forever and the stream starts buffering. But it's better than it was before when any time I was being deprioritized, everything came to a crawl and I couldn't do any one thing efficiently. Now I can at least pick one thing and usually do it without noticing the slow down, but can't do multiple data-heavy things at once until the congestion eases up. But even in the early afternoon or in the middle of the night I still find my peak speeds to be a bit less than what they used to be but they're still best during those hours. I'm not sure if it's do to more traffic 24/7 due to more total users all together or just a trade off that everyone is getting a slightly slower speed in exchange for better consistency. So again I'm not sure exactly what's been tweaked, if it's just for my area, if the towers have been upgraded, or if it's something they're doing with all Home Internet users with how they are deprioritized but it does seem better than it was a year ago. It's still not ideal but not miserable every night like it used to be. I still see a lot of other people having issues though so it's still something you just have to test in your location before you really know if it's worth having as your sole ISP.
I haven’t had any issues with t mobile 5G home Internet always have a good signal
I have T-Mobile internet and have never had an issue. Much faster than spectrum without any issues.
Fucking same and it was so good when I first got it. Absolute garbage now.
I guess we got lucky where we are st. Its really fast.
I have T Mobile but I only get like 40 Mbps download
how do i fix this
I’m dealing with this right now. I’m so close to returning it and going back to my old provider 😊
As of the last few months mine has been much better at night. It still slows down but not to where things hardly work. But it was terrible nearly every night for a year before things apparently got adjusted somehow so it's probably not worth the wait in hopes that they improve your service.
Do you have a mobile with T-Mobile? If yes, can you see the 5G UC on it? What's your speed test results? In theory, you should have 5G Ultra Capacity in your area in order to have a great speed. That's the theory. That's why I'm asking you...
i got tmoble because the old internet i was on was to bad some days like unplayable for any games so I get tmoble and instead of it being terrible somedays on every game its just terrible on some games. But games like Fortnite i average 30 to 100 ping. I dont know what I was thinking
Mine does not get that slow I get about 10 on download and upload is 54
My area sucks with all the carriers. Like no carrier wants to improve their coverage.
I mean for 50$ it’s pretty great. Especially where I live where it beats the competition at half the price.
Also you can take it anywhere and is a great replacement for satellite. I’ve taken it all over the country and it works great.
mint mobile family line/multiple lines,get 5 and rotate them as needed totally worth it $75 per month 200gb at 5g speeds and then throttled,(if rotated right) and if you use alot of data.
as much time stress and money as i have spent i coulda already built my own damn tower and service provider
It really depends on where you live the closer u live to a tower the better internet
They are slowing him down on purpose.
My home internet from them goes up to 500 for the download speed you’re just probably in a bad location
Better than hughesnet for sure…
Take It Back
This is almost worse than Verizon, almost
I feel like its alot of bad signaling for Pennsylvania
I just got mine today, it's maxing out at 70mbps but around 40 average. For reference my phone averages 170mbps.
I can't even get it to work for wifi stupid app or service here in my city please help me set mine up
I did a setup video that might help. th-cam.com/video/cV3rM-PIsiY/w-d-xo.html