I bought a 2023 Chevy Colorado back in May and this happened to us back in late July. Thank you very much for this information as it was extremely helpful and confirmed we weren't crazy. Sucks for everyone dealing with this in a new truck and no one updating consumers on the issue or if it's even been resolved.
I just bought a 2023 Silverado 1500 and I had it for a day and I was pulling into the drive and a message came up on the radio that said please park the car it will be inoperable for a few minutes. You will not be able to operate it. I'm paraphrasing because I can't remember the exact words, but those are close. I thought WTF. What if I was trying to get away from a dangerous situation and I have this. Edit: I forgot to mention it was going to apply an update.
Get that dealer to take that POS back and get your money back and go get a Toyota, I had a GMC Sierra and it left me setting on the side of the road 3 times before I had 30000 miles on it , I will never own a another GM product again, my brother had a Chevy Tahoe me he has had a lot of problems also
This is why I prefer models at the end of their manufacturing cycle. By then the vehicles run well and are typically discounted since the newest model is about to launch.
GM hasn't been perfecting anything in a long while. They keep bouncing from one system to another, in a perceptual new-vehicle glitch period. They're always using a new tech that regularly uses the consumer as low-overhead R&D mules. GM will "fix" this issue, as many others with a system that is even more finicky. As they close in on a real remedy, they'll change tech systems and sell it as "innovative new features".
I actually waited until 2018 and got a new 2018 Colorado. Zero issues! Never would have bought one in 2015 or 2016 or 2017 , too new then! Yes, I usually wait until last year of lifecycle! I started at GM in 1978!
Over the air updates on vehicles seem like a solution in need of a problem. They really shouldn't need to be updated often, and I'd rather it occur in a controlled environment during a service.
I wish there was a setting to only have the dealer install updates that way they can fix and problems found and if not they can give me a loaner until they fix it. Most get an oil change about every 6 months so that should be good enough for 2 updates a year.
@@brohammer oil change, brake pad change, tire rotation, regular maintenance stuff software update, so if the update drains the battery like some are currently the dealership can give you a loaner and fix it instead of waking up to your truck dead and having to tow it to the dealership while you are now late to work.
OAU are not the problem. It's actually a convenient way to get important updates to your vehicle without you having to take it in to the dealer, which is always a nightmare. The problem is that GM hasn't implemented it well. I worked at GM for 15 years until they closed my plant and they have always had these kinds of issues with 'new' tech. That said, I'm not a GM hater. I'm actually considering buying a Colorado, but not until these annoying launch issues are resolved.
@@dlg5485 give it 2yrs so maybe 2025 model. I'm a GM guy and I have been reading the colordofan forum they keep up with what is going on currently with the new third-gen Colorado and Canyon
Happened to me Saturday overnight. Dead Sunday morning. When I got it started there was an alarm that wouldn’t stop and said power steering was about to go out. The dealership didn’t seem to know anything about the problem. I had learned more off the internet! Very frustrating!
It happened to my wife’s after day an a half of ownership (7/16/23 - 7/18/23). Spent 150 on towing because insurance hadn’t gone thru State Farm s computers yet. Truck went to dealership and they had it for 2 more days and said it was battery. By Thursday after 4:00 pm went to dealership and asked what going on with truck because I was paying for a rental that dealership was supposed to pay for but didn’t, until I said some to them about not paying for it like they said they would. So they had truck for 2 days and I still waited another 2 hours on Thursday (6:00). They said they replaced battery but took them 2 days. Bad experience with Service department. Everything is working fine now but GM needs to get their heads out their butts and inform new owners about these quite up dates.
Watched this video last night and I went to start my 2023 Colorado Trail Boss this morning and the battery was dead. Battery was @ 5VDC. I disconnected the negative terminal as referenced here (thank you!) and charged it through the day and it started okay tonight. Went ahead and disabled the infotainment background updates and will see if it starts in the morning. Also checked my relays/fuses after watching this video and found ~ 1/3 of them were not properly seated and ~ 3 of them were so loose I'm not sure how they were closing a circuit. Thanks again for posting this useful information! :)
@user-uz8tj3ye9u yes. It hasn't given me any problems again and I just went on a thousand mile trip. Holding up really well. Gas mileage is incredible. Getting almost 30 mpg.
I had to take my 2023 GMC Canyon to the dealer and have them install the software update! I hope from then I don't have to deal with the issue again! Who knows!
I almost had the same issue with the low voltage. When I tired turning on my truck, there was a issue with the brake and it wouldn’t let me to shift in drive gear. Eventually, it gave me the check engine light and I had to go to service to get that check out. When I arrived there, the check engine light went off and it’s back to normal. The service staff said that it could be either I left my usb cable connected to usb slot for long or fuel containments. Now that you’re telling me this, I definitely will need to stay on guard. Thank you!
Love My trail Boss,but I'm extremely worried about all these malfunctions and the dealerships lack of information. Waited months for it, now waiting for something to go wrong
You know what’s crazy? These Colorado Trail Bosses are extremely hard to find,,I went to my doctors appoint on July 3rd,,went by Sands Chevrolet to just see if they had any,,didn’t see any,,any hoo, a guy ordered a new Trail Boss and backed outta it that day,, I told them I have a 2022 Toyota Tacoma SR5 2 wheel drive,,I bought new,,did not like it cause of its 169hp turd, but only put 3k on it after buying this truck brand new,,,I kept it exactly how I bought it ,tye downs and front license plate bracket still in plastic,,I payed the truck off, payed 26,500 for it,,he asked me what I wanted, I told him I want MORE than what I payed for it, told him what I payed,, I told him 30k FIRM,,he said he’ll ask his boss, I was offered 23k 26k 25k at other dealers, I went home he called me and told they said YES well give you 30k Bam I bought a new Trail Boss that same day,,,unbelievable,, cause these trucks are very hard to get cause they sale so fast especially the Trail Boss
@@jimmycline4778I was just about to do the same thing today with my Tacoma on the new canyon. I have a 22 SR with 50k miles, 6cycl 4x4 almost paid off .these bums offered me 24k at first!!! I got them up to 27k but I decided not to take the deal. Have you had any issues with your trail boss or was it worth the trade?
Happened to me while parked at the airport last week. Thankfully they had a battery pack…jumped it and check engine light was on for a couple on/off cycles no other issues since.
This happened to me on my 2023 Trail Boss. Tuesday morning leaving work, the truck was dead. Tried jumping and everything came on but as soon as I pushed the button to crank, everything died again. Eventually had it towed and the dealership has had it over a week now with no solution.
Mine did that but I unhooked the battery cable before I charged the computer goes nuts on low voltage, I charged it reattached ground everything ok. I think I hit the start button to roll up the windows never drove it for 3 days and that's why battery went did. I am use to have the old school keys ha ha
Currently dealing with this too, truck died before work, and was dead when I got off…. I have access to all data at work. There is already a boat load of tsb issues on there. This is one of them. I’m taking my truck to the dealer with that printed out, so they can’t play dumb.
I noticed a change in the menu since the update. Tapping the vehicle icon i noticed some elements were moved into a see more tab. And when i shut off the truck i see "shut down" in purple text on the cluster screen
Happened to me twice. Completely dead and when the dealer jumped it there were NO brakes No power steering, NOTHING was working so now its back at the dealer for the past 5 days. Waiting for a call and hopefully a fix.
Not only is it a brand new truck but with all new technology. There will be issue doesn’t matter if it’s Toyota Tacoma or Canyon. They will get it lined out but I agree it’s definitely frustrating for sure. But people bashing them is ridiculous.
@@hewster1 ask the 100s of buyers of these death traps what they have experienced with zero QC from factory, brakes slamming themselves on for false collision warning activation, blown turbo, dents in roof from tin can panels etc. Dumb dealerships who have no clue… exaggeration? We wish…
@@sphillips8362I don’t like to say this but you are correct on some of your exaggerations ,,,my dealers had to call the main headquarters to walk them through this update thing,,took 3 days and 30 dollars in tips to my Uber drivers,,, I work for tips too and would never stiff the drivers!
I had no real problems with my 23 Colorado as yet. I had the instrument Panel go blank (speedometer and etc.) on startup. But, I figured it was a temporary computer glitch, and that's exactly what it was a Glitch. After having the truck for a year, I'm a low mileage driver, I had the oil changed and tires rotated. At that time, they cleared two recalls at the same time: Fuel distribution update, and the front camera recalibrations for the auto braking. LED lighting upgrades are NOT RECOMMENDED is what the service desk guy told me. I installed the rear turn signals and brake red LEDs, but when applying the brakes that really affect the battery charging system when driving and apply the brakes. So, I switchback to Halogens in those lamp sockets, but kept the backup LEDs. Those really helped me back in and out of my 100' driveway at nights. I live on the last residential street near the woods, and we have no street lights. Its like backing always into my driveway during daylight hours. Wow! Once a year I'm having the Chevy Dealership apply Poly Steel protective coating to my truck's paint job. I'm a 76 yo dude that prefers 'letting out' some of my chores to other people these days.
I've owned four Toyotas over my life and never had a single problem with any of them. It's nice living a stress free vehicle life. I don't know why everyone just doesn't buy Toyota.
@@drumtwo4seven Yet the Colorado will leave you stranded. All the power and torque and features in the world doesn't mean anything if the vehicle wont start.
@@drumtwo4seven I purchase a 2024 LT yesterday. Received $7200 off of MSRP. Just a hare over $30k (plus taxes) for a two wheel drive with the Turbotax engine and a limited slip rear end.
Crazy that you can’t disable over the air updates. This particular problem sounds like a simple fix though - stop re-attempting the update if battery falls below ~20%.
I havent had any of those problems thankfully, but I do randomly have an issue where i cant access my exterior cameras. Turning the truck off and then restarting it usually clears it up
Happened to me too. They called me yesterday and said it’s ready but I can’t get there till Saturday. They said the battery was still good and ran the update through gm so we’ll see. Thanks for the info. My fuses weren’t seated properly either. I’ll leave an update comment after I get it back
Picked my Z71 up two weeks ago and luckily didn't have my battery die. I also checked fuses and battery terminal and everything is tight and seated correctly.
I think these trucks look really great. I really like the 20” rim they offer on the trail bosses. I dont get how this is draining the battery so quickly. How much power does a software update take? Im sire they’ll get it fixed quickly. Great refresh on the truck!
I have a 2023 Z71 Colorado. I was camping in an area with no cell service. I woke up to a completely dead battery/truck. I had a friend jump me, but I had a check engine light. By the time I got to the dealer the check engine light was out. Everything was good. They saw a partial update and decided to finish it. It corrupted the radio/head unit and now they have to order a new radio. With the UAW strike who knows when/if they will be able to get a replacement part. My truck has been in the shop for 4 days and I anticipate much longer.
I had an ‘18 LTZ Colorado and miss it. Once I heard that you have to open a menu on the screen to turn the lights on the ‘23, my want for the truck ended. Over complicated designing of the electrical system is ruining a great looking debut. I’m sorry people are dealing with this issue (and other possible upcoming issues). This is a sad time to be a car buying consumer.
How often are you having to manipulate your lights switches? My 03 had an automatic option that would turn lights off and on. I really can’t remember ever having to use the switch other then the day I bought it.
@@michaeltate5469I am thinking about buying one but if I do I am planning on splicing the light harness to a switch. I do not want a computer controlling my lights. I have dealt with that with my current dodge ram with everything going through the body control module. Never again!
Then GM sales and service centers need to stay open until say 10 pm, open on the weekends. People work, they need to bring their vehicle in for updates.
Can Confirm. Went to drive it to the dealership after jump start but no brakes. 0ver 42 modules in the truck and when they don't communicate right things get wonky quick. Im my case we were at a hotel, and I forgot something in the truck. I unlocked/ locked the door during a download and put it in a loop. Sure didn't see that one coming. In our case dealer needed to "reset" the truck. (Probably just pulling the neg cable).
2024 Canyon owner here. The issue has yet to be resolved. My battery was dead the next weekend after July 4th this year. It was completely dead. It would not start when I attempted to boost and jump it. The tow truck driver was finally able to boost it, but it had no power steering so I had to have it towed to the dealer. The dealer claimed it was a bad battery. After I got the truck back I checked for updates and noticed that the last attempted update was July 4th, while we were out of town away from wifi and in a spotty cell area. My guess is the truck was attempting to update for just over a week when the battery finally died.
If you’re getting a blank radio or infotainment screen you can hold down the phone button on the steering wheel for about 15 seconds. This will reset your infotainment screen and usually fix electronic glitches and reconnect your phone.
Same thing happened to my canyon... The first time I was able to jump it with no issues. 4 days later it died again, I was able to jump it, but it took a while. 2 days later it died for a third time,it wouldn't jump and i had to get it towed to the dealership. It has been there for 4 days, they still can't figure out how to fix the issue. 🍋
This is why I bought a new 2022 GMC Canyon in February 2023/this year instead of getting a 2023...to avoid the growing pains of an updated model. And I also wanted a V6, not a turbo 4 cylinder or turbo diesel 4 cylinder. But then again, my 2022 could fall victim of a downloaded update screw up from GM, too.
I got a 2022 Colorado at the beginning of 2023. I went with the N/A 4 cyl mainly because I didn't want the 8 speed transmission that came with the 6 cyl and I don't do a lot of heavy hauling/towing. I believe '22 was the last year with an actual headlight switch instead of everything being controlled from the dashboard screen.
Yes, other manufacturers have had this issue as well and it will get resolved. But you hit the nail on the head: first year vehicle always comes with teething problems. That is what deters me from buying (that and the ridiculous interest rates). I lived through this with an '88 Silverado Z71 and '16 Malibu Premier so I'll wait until the bugs are worked out, thanks.
Just had this happen to my z71 on 9/16/23. already called for a service this coming Monday. will be getting a new battery and a dealership flash of the new update. Thanks!
I had every issue you spoke of. When I boost with my boost pack all the codes are on breaks are like a soft sponge still dying even. This morning every morning before work its dead.
if your battery is dead jump it and bring it to the dealership and say it needs to manually be updated to finish the last update, and say GM knows its happening that the last update sometimes drains your battery before it finishes.
By any chance you know hot to disable the auto stop completely. Mine keeps turning it on every time I turn my truck on. I looks that that button or option has no memory to stay off. Like other buttons
My new 2023 Colorado died twice and the dealer replaced the battery, but it died again. Once I turned off the two preferences for automatic updates it hasn’t died on me for about 2 months now. Everything else is running smooth
Mine went dead on Tuesday before 11:30 am edt, again on Wednesday by 2:30 pm, brought it in to the service area Thursday morning, they got the update in manually and had the cluster screen go out on them and they got it back just for the 4 wheel drive system error. Truck stayed overnight to check out the 4wd and Friday morning dead for the 3rd time, and fuses were found loose under the hood
I just had my 2023 GMC Canyon Elevation towed to the dealership cause my truck was completely dead. The tow truck driver tried to jump it and still would not turn on. I’m very upset about this
If the battery is dead and you disconnect it to charge it, you'll loose all your presets on your radio, etc. This happened on my 2019 GMC 1500 Denali as well. I had to take it to the dealer.
This happened to me. Thought it was something I left on. I jumped it. And the truck lit up like a Christmas tree. After about ten minutes of running the truck though all the warning lights went back off except the check engine light. That went off after driving the truck for about an hour. Back to normal.
I waited seven months for AT 4 Canyon. Drove it for 27 days and then went dead with less than 1k miles. Now waiting for a fix. Told it could be several months while sitting at the dealership.
This isn’t just the automotive industry. It’s all appliances too. Technology is being mandated by the government too quickly. Dealers cannot properly train technicians and managers on identifying known issues because it isn’t being communicated. It really takes a proactive and top notch tech/dealer reps to hunt down the new issues and resolves.
This already happened to me,,I noticed the speedo was barely illuminated and knew it would be dead,,,I was right,,I didn’t know about what your saying,,,,,any way I have a good charger,,,only had it on charger for one hour and it started and got it their fast,,,,now I ‘now what they meant by updating it,,it took them 3 days to finish this! I was pissed this happened,,I hope I don’t have any more problems ,,,more than likely your gonna have a problem too, this is the most digital truck I’ve ever owned and I’m scared 😂 they said it’s all updated but they had to call someone and get help,,,,,, guarantee , those drivers didn’t know that speedo screen was still illuminated when they parked it,, I just happen to notice it after washing one of my cars at night,,
Purchased a 2023 canyon atx last month, happened to me 3 days ago… went to the dealer… they just charged it and said show up on Monday… closed over the weekend… Daily jumps with my HD NOCO and I haven’t had one light come on…
Just happened to me. Had been at home sick since Tuesday night. Went out to start the truck this morning and click-click. If I hadn't had this GB40 to jump it, I'd have been stuck. And I'm assuming draining the brand new battery a few weeks into ownership is going to reduce it's lifespan. That happens a few times and the battery might get shot quick.
I believe i am expecting this very problem. On weekend trip, came out to truck. Zero eletrical power. Manual key to get in. 7000 miles and dead truck on my anniversary and the wife does not know yet.
I just got my Canyon back from the service dept. The service technician tried update the system and burned out the system. I was told this is happening a lot. They replaced the system and turned off the updating part of the system and told me to bring the truck in for the updates. But these issues not fixed yet.
Haven’t had any issue with my Trail Boss besides a glitchy “service brake assist” message that goes away on its own. only happened a handful of times since I bought it. (1500 miles)
Mine happened last Thursday and the weekend before. It had to be towed from my work and Its still at the dealership, they dont know whats wrong with it and im not too happy about it.
I had an issue where my android system wouldnt start on infotainment (screen was on, just had an OS message). My gauge cluster was fine. Disconnected battery for 5 minutes and it fixed it. Only real issue ive had with 6500 miles in 2 months.
Imagine a world where DHS can instruct GM to issue an OTA update implementing a statewide "cylinder deactivation" for national "health security" reasons? What a world we have voted for!
My truck infotainment and dash wouldn't shut off. The dash screen said "SHUT DOWN" and stayed on after the truck was off and I had opened the door. This was at night, so my lights also stayed on for over 20 min while I looked on the internet for the solution. I read about the update issue and left my truck running for about 30 min to let the update happen. It shut down like normal after that.
This is precisely why you NEVER buy a first year redesign. Too many gremlins and bugs that need to be worked out. I’ll wait until next year. Don’t want to be a test subject for the automaker.
Had vehicle once that had electrical “gremlins” that would drain the battery… shops could not figure it out…. Solution I settled on was a automated mechanical battery disconnect switch (~$100) … senses when battery voltage goes below 11.7 volts and disconnects… hop in vehicle touch the brake, hear a mechanical “whir” and turn the key, started right up… no more being stranded at the airport after a week away
Well that explains why older cars and trucks has a high resale value.
New cars expensive garbage 😮
@@faraon2012Made that way on purpose to sell more cars and truck.
I bought a 2023 Chevy Colorado back in May and this happened to us back in late July. Thank you very much for this information as it was extremely helpful and confirmed we weren't crazy. Sucks for everyone dealing with this in a new truck and no one updating consumers on the issue or if it's even been resolved.
I just bought a 2023 Silverado 1500 and I had it for a day and I was pulling into the drive and a message came up on the radio that said please park the car it will be inoperable for a few minutes. You will not be able to operate it. I'm paraphrasing because I can't remember the exact words, but those are close. I thought WTF. What if I was trying to get away from a dangerous situation and I have this.
Edit: I forgot to mention it was going to apply an update.
Get that dealer to take that POS back and get your money back and go get a Toyota, I had a GMC Sierra and it left me setting on the side of the road 3 times before I had 30000 miles on it , I will never own a another GM product again, my brother had a Chevy Tahoe me he has had a lot of problems also
I had my new truck for three days when I went out to the garage and it was DEAD. Dealership says it’s the radio! Thanks for this video. Very helpful.
This is why I prefer models at the end of their manufacturing cycle. By then the vehicles run well and are typically discounted since the newest model is about to launch.
Or just buy a yota
GM hasn't been perfecting anything in a long while. They keep bouncing from one system to another, in a perceptual new-vehicle glitch period. They're always using a new tech that regularly uses the consumer as low-overhead R&D mules.
GM will "fix" this issue, as many others with a system that is even more finicky. As they close in on a real remedy, they'll change tech systems and sell it as "innovative new features".
Chevy avalanche still runs
@@warithabdullah8179 those were some of the last years of decent built gm products
I actually waited until 2018 and got a new 2018 Colorado. Zero issues! Never would have bought one in 2015 or 2016 or 2017 , too new then! Yes, I usually wait until last year of lifecycle! I started at GM in 1978!
Over the air updates on vehicles seem like a solution in need of a problem. They really shouldn't need to be updated often, and I'd rather it occur in a controlled environment during a service.
I wish there was a setting to only have the dealer install updates that way they can fix and problems found and if not they can give me a loaner until they fix it. Most get an oil change about every 6 months so that should be good enough for 2 updates a year.
works perfectly fine in teslas, and why would you ever want to go into a dealership *cringe*
@@brohammer oil change, brake pad change, tire rotation, regular maintenance stuff software update, so if the update drains the battery like some are currently the dealership can give you a loaner and fix it instead of waking up to your truck dead and having to tow it to the dealership while you are now late to work.
OAU are not the problem. It's actually a convenient way to get important updates to your vehicle without you having to take it in to the dealer, which is always a nightmare. The problem is that GM hasn't implemented it well. I worked at GM for 15 years until they closed my plant and they have always had these kinds of issues with 'new' tech. That said, I'm not a GM hater. I'm actually considering buying a Colorado, but not until these annoying launch issues are resolved.
@@dlg5485 give it 2yrs so maybe 2025 model. I'm a GM guy and I have been reading the colordofan forum they keep up with what is going on currently with the new third-gen Colorado and Canyon
Thanks for posting, I woke up to a dead battery on my 2023 Canyon on Saturday 7/15 and had no idea what happened.
Happened to me Saturday overnight. Dead Sunday morning. When I got it started there was an alarm that wouldn’t stop and said power steering was about to go out. The dealership didn’t seem to know anything about the problem. I had learned more off the internet! Very frustrating!
That make me mad
It happened to my wife’s after day an a half of ownership (7/16/23 - 7/18/23). Spent 150 on towing because insurance hadn’t gone thru State Farm s computers yet. Truck went to dealership and they had it for 2 more days and said it was battery. By Thursday after 4:00 pm went to dealership and asked what going on with truck because I was paying for a rental that dealership was supposed to pay for but didn’t, until I said some to them about not paying for it like they said they would. So they had truck for 2 days and I still waited another 2 hours on Thursday (6:00). They said they replaced battery but took them 2 days. Bad experience with Service department. Everything is working fine now but GM needs to get their heads out their butts and inform new owners about these quite up dates.
Wow , it’s like you’re a professional Victimisation expert!
I’d be so mad, actually p|ssed off!).
the techs at service dept are hardly qualified...I had similar issue w/ dodge...they just hire a bunch of morons that do not want to learn
Watched this video last night and I went to start my 2023 Colorado Trail Boss this morning and the battery was dead. Battery was @ 5VDC. I disconnected the negative terminal as referenced here (thank you!) and charged it through the day and it started okay tonight. Went ahead and disabled the infotainment background updates and will see if it starts in the morning. Also checked my relays/fuses after watching this video and found ~ 1/3 of them were not properly seated and ~ 3 of them were so loose I'm not sure how they were closing a circuit. Thanks again for posting this useful information! :)
wow , this happened to me today in the morning.
im going to check the fuse box as you wrote it
It happened to mine on the 1st of July.
Engineer had to come to the dealer to fix it. The service techs had no idea.
Was ir successful?
@user-uz8tj3ye9u yes. It hasn't given me any problems again and I just went on a thousand mile trip. Holding up really well. Gas mileage is incredible. Getting almost 30 mpg.
@@ClassicCruzer oh thank god, I’m getting a denali here in a couple of months, did it cost anything?
@user-uz8tj3ye9u not a cent. They had it for 11 days but they gave me a 2023 silverado lt z71 to drive while mine was in the shop
I had to take my 2023 GMC Canyon to the dealer and have them install the software update! I hope from then I don't have to deal with the issue again! Who knows!
I almost had the same issue with the low voltage. When I tired turning on my truck, there was a issue with the brake and it wouldn’t let me to shift in drive gear. Eventually, it gave me the check engine light and I had to go to service to get that check out. When I arrived there, the check engine light went off and it’s back to normal. The service staff said that it could be either I left my usb cable connected to usb slot for long or fuel containments. Now that you’re telling me this, I definitely will need to stay on guard. Thank you!
I guess the GM mechanics at the dealerships have no idea that the batteries are going dead because of the OTA updates. Sounds like incompetency to me.
More like a lack of communication
Love My trail Boss,but I'm extremely worried about all these malfunctions and the dealerships lack of information. Waited months for it, now waiting for something to go wrong
You know what’s crazy? These Colorado Trail Bosses are extremely hard to find,,I went to my doctors appoint on July 3rd,,went by Sands Chevrolet to just see if they had any,,didn’t see any,,any hoo, a guy ordered a new Trail Boss and backed outta it that day,, I told them I have a 2022 Toyota Tacoma SR5 2 wheel drive,,I bought new,,did not like it cause of its 169hp turd, but only put 3k on it after buying this truck brand new,,,I kept it exactly how I bought it ,tye downs and front license plate bracket still in plastic,,I payed the truck off, payed 26,500 for it,,he asked me what I wanted, I told him I want MORE than what I payed for it, told him what I payed,, I told him 30k FIRM,,he said he’ll ask his boss, I was offered 23k 26k 25k at other dealers, I went home he called me and told they said YES well give you 30k Bam I bought a new Trail Boss that same day,,,unbelievable,, cause these trucks are very hard to get cause they sale so fast especially the Trail Boss
Trailboss sucks. Mine spun bearings 68k miles with the 6.2. The L87 is trash. My L86 callaway tahoe has 89k runs 7 psi and is mint.
@@Jon626he’s talking about a Colorado trail boss
@@jimmycline4778I was just about to do the same thing today with my Tacoma on the new canyon. I have a 22 SR with 50k miles, 6cycl 4x4 almost paid off .these bums offered me 24k at first!!! I got them up to 27k but I decided not to take the deal. Have you had any issues with your trail boss or was it worth the trade?
Happened to me while parked at the airport last week. Thankfully they had a battery pack…jumped it and check engine light was on for a couple on/off cycles no other issues since.
wow this happened to me this morning ……😢
This particular issue turned out to be a non issue for 98% of the owners thank goodness, thank goodness very few actually bricked.
Thanks for the tips Alex!!
I’ve had my Colorado about a month now and so far so good for me. If it updated it must have worked fine.
Holy moly this is insane brand new trucks doing this I will definitely keep my 22 canyon v6 keep it simple
Thank you for these videos. You have no idea how much I appreciate you!
Thank you. You just sold me on getting a Lexus GX.
🤢
Hey Alex, I’ve definitely had this problem last week. Did get a jump. Lucky I was home. Thank you for sharing.
This happened to me on my 2023 Trail Boss. Tuesday morning leaving work, the truck was dead. Tried jumping and everything came on but as soon as I pushed the button to crank, everything died again. Eventually had it towed and the dealership has had it over a week now with no solution.
Damn! That aint worth a chit! I hope you get it fixed
Mine did that but I unhooked the battery cable before I charged the computer goes nuts on low voltage, I charged it reattached ground everything ok. I think I hit the start button to roll up the windows never drove it for 3 days and that's why battery went did. I am use to have the old school keys ha ha
Thanks for the information. I had it happen Sunday morning.
Currently dealing with this too, truck died before work, and was dead when I got off….
I have access to all data at work. There is already a boat load of tsb issues on there. This is one of them. I’m taking my truck to the dealer with that printed out, so they can’t play dumb.
Should post the tsb list in the comments.
Mine died overnight. 1 week old 487 miles on truck. I wish they warning they were pushing an update. Still nice truck.
I noticed a change in the menu since the update. Tapping the vehicle icon i noticed some elements were moved into a see more tab. And when i shut off the truck i see "shut down" in purple text on the cluster screen
Happened to me twice. Completely dead and when the dealer jumped it there were NO brakes No power steering, NOTHING was working so now its back at the dealer for the past 5 days. Waiting for a call and hopefully a fix.
Not only is it a brand new truck but with all new technology. There will be issue doesn’t matter if it’s Toyota Tacoma or Canyon. They will get it lined out but I agree it’s definitely frustrating for sure. But people bashing them is ridiculous.
Yeah like their class action lawsuit over their 8spd transmissions.😂
Many problems , a lot more than any other brand. $hit truck gonna get someone injured or killed
@sphillips8362 do you make it a habit of over exaggerating?
@@hewster1 ask the 100s of buyers of these death traps what they have experienced with zero QC from factory, brakes slamming themselves on for false collision warning activation, blown turbo, dents in roof from tin can panels etc. Dumb dealerships who have no clue… exaggeration? We wish…
@@sphillips8362I don’t like to say this but you are correct on some of your exaggerations ,,,my dealers had to call the main headquarters to walk them through this update thing,,took 3 days and 30 dollars in tips to my Uber drivers,,, I work for tips too and would never stiff the drivers!
Thank you! The negative post removal reset my dash, 100% back on the road
Now it seems like a good thing that none of these vehicles have even shown up on the lots in my area. I have yet to even see one on the road.
I had no real problems with my 23 Colorado as yet. I had the instrument Panel go blank (speedometer and etc.) on startup. But, I figured it was a temporary computer glitch, and that's exactly what it was a Glitch. After having the truck for a year, I'm a low mileage driver, I had the oil changed and tires rotated. At that time, they cleared two recalls at the same time: Fuel distribution update, and the front camera recalibrations for the auto braking. LED lighting upgrades are NOT RECOMMENDED is what the service desk guy told me. I installed the rear turn signals and brake red LEDs, but when applying the brakes that really affect the battery charging system when driving and apply the brakes. So, I switchback to Halogens in those lamp sockets, but kept the backup LEDs. Those really helped me back in and out of my 100' driveway at nights. I live on the last residential street near the woods, and we have no street lights. Its like backing always into my driveway during daylight hours. Wow! Once a year I'm having the Chevy Dealership apply Poly Steel protective coating to my truck's paint job. I'm a 76 yo dude that prefers 'letting out' some of my chores to other people these days.
This is why i bought a Toyota Tacoma! That and it will be worth a ton of $$ later down the road. Chevy trucks values drop like a rock.
I've owned four Toyotas over my life and never had a single problem with any of them. It's nice living a stress free vehicle life. I don't know why everyone just doesn't buy Toyota.
2024 Tacoma costs several thousand dollars more than Colorado trail boss comes w 430 foot pounds of torque now as well plus it looks much better
@@drumtwo4seven Yet the Colorado will leave you stranded. All the power and torque and features in the world doesn't mean anything if the vehicle wont start.
@@drumtwo4seven I purchase a 2024 LT yesterday. Received $7200 off of MSRP. Just a hare over $30k (plus taxes) for a two wheel drive with the Turbotax engine and a limited slip rear end.
For $50k, we shouldn’t have to go through all this….Nissan Fronteir Pro 4x I guess for me
GM quality sucks! If I spent $50,000+ for a new 2023, why the heck should I have to worry about this nonsense.
Toyota here I come...
Crazy that you can’t disable over the air updates. This particular problem sounds like a simple fix though - stop re-attempting the update if battery falls below ~20%.
Do some research and learn how to apply metal foil tape over the OTA antenna. Some geek must have figured this out already.
@@chetmyers7041. Ahah just disable the updates.
I havent had any of those problems thankfully, but I do randomly have an issue where i cant access my exterior cameras. Turning the truck off and then restarting it usually clears it up
Happened to me too. They called me yesterday and said it’s ready but I can’t get there till Saturday. They said the battery was still good and ran the update through gm so we’ll see. Thanks for the info. My fuses weren’t seated properly either. I’ll leave an update comment after I get it back
Also mine only had 2 volts
@@Bighead6868 Wow!
The GM mark of excellence.
You meant skidmark
Picked my Z71 up two weeks ago and luckily didn't have my battery die. I also checked fuses and battery terminal and everything is tight and seated correctly.
I think these trucks look really great. I really like the 20” rim they offer on the trail bosses. I dont get how this is draining the battery so quickly. How much power does a software update take? Im sire they’ll get it fixed quickly. Great refresh on the truck!
Yeah GM is known for quality 😅😢
I have a 2023 Z71 Colorado. I was camping in an area with no cell service. I woke up to a completely dead battery/truck. I had a friend jump me, but I had a check engine light. By the time I got to the dealer the check engine light was out. Everything was good. They saw a partial update and decided to finish it. It corrupted the radio/head unit and now they have to order a new radio. With the UAW strike who knows when/if they will be able to get a replacement part. My truck has been in the shop for 4 days and I anticipate much longer.
I had an ‘18 LTZ Colorado and miss it. Once I heard that you have to open a menu on the screen to turn the lights on the ‘23, my want for the truck ended. Over complicated designing of the electrical system is ruining a great looking debut. I’m sorry people are dealing with this issue (and other possible upcoming issues). This is a sad time to be a car buying consumer.
How often are you having to manipulate your lights switches?
My 03 had an automatic option that would turn lights off and on. I really can’t remember ever having to use the switch other then the day I bought it.
@@Daywalker_27 if the infotainment screen goes out (happening a lot in ‘23s). You’re screwed.
The lights have an auto function, just leave it on auto.
The deal breakers for me were that AND the '4 cylinder only' foolishness. A 4 cylinder that shuts down at stoplights. NO.
@@michaeltate5469I am thinking about buying one but if I do I am planning on splicing the light harness to a switch. I do not want a computer controlling my lights. I have dealt with that with my current dodge ram with everything going through the body control module. Never again!
Then GM sales and service centers need to stay open until say 10 pm, open on the weekends. People work, they need to bring their vehicle in for updates.
Can Confirm. Went to drive it to the dealership after jump start but no brakes. 0ver 42 modules in the truck and when they don't communicate right things get wonky quick. Im my case we were at a hotel, and I forgot something in the truck. I unlocked/ locked the door during a download and put it in a loop. Sure didn't see that one coming. In our case dealer needed to "reset" the truck. (Probably just pulling the neg cable).
Reliability still an issue for american vehicles.
Checked my engine fuse box as well, there were some relays that could've been pushed in a little more...
2024 Canyon owner here. The issue has yet to be resolved. My battery was dead the next weekend after July 4th this year. It was completely dead. It would not start when I attempted to boost and jump it. The tow truck driver was finally able to boost it, but it had no power steering so I had to have it towed to the dealer. The dealer claimed it was a bad battery. After I got the truck back I checked for updates and noticed that the last attempted update was July 4th, while we were out of town away from wifi and in a spotty cell area. My guess is the truck was attempting to update for just over a week when the battery finally died.
If you’re getting a blank radio or infotainment screen you can hold down the phone button on the steering wheel for about 15 seconds. This will reset your infotainment screen and usually fix electronic glitches and reconnect your phone.
Same thing happened to my canyon... The first time I was able to jump it with no issues. 4 days later it died again, I was able to jump it, but it took a while. 2 days later it died for a third time,it wouldn't jump and i had to get it towed to the dealership. It has been there for 4 days, they still can't figure out how to fix the issue. 🍋
Mine towed to the dealership and has been there for 5 days🤔🤔
Hey just curious if there was ever a fix for this im looking to buy a 23 gmc canyon
This is why I bought a new 2022 GMC Canyon in February 2023/this year instead of getting a 2023...to avoid the growing pains of an updated model. And I also wanted a V6, not a turbo 4 cylinder or turbo diesel 4 cylinder. But then again, my 2022 could fall victim of a downloaded update screw up from GM, too.
For the same reason I bought a 2022 Canyon. I think it can be much more reliable than the new generation!
Nah, those things don’t have much tech,,,
I got a 2022 Colorado at the beginning of 2023. I went with the N/A 4 cyl mainly because I didn't want the 8 speed transmission that came with the 6 cyl and I don't do a lot of heavy hauling/towing. I believe '22 was the last year with an actual headlight switch instead of everything being controlled from the dashboard screen.
I'd take a 4 cylinder turbo diesel if I could strip the emissions crap but I would never buy a gas turbo.
Same
Mine left me stranded twice… I turned both updates off and it’s been fine. The engine light went off as well after I turned off the automatic updates.
Yes, other manufacturers have had this issue as well and it will
get resolved. But you hit the nail on the head: first year vehicle always comes with teething problems. That is what deters me from buying (that and the ridiculous interest rates).
I lived through this with an '88 Silverado Z71 and '16 Malibu Premier so I'll wait until the bugs are worked out, thanks.
Just had this happen to my z71 on 9/16/23. already called for a service this coming Monday. will be getting a new battery and a dealership flash of the new update. Thanks!
I had every issue you spoke of. When I boost with my boost pack all the codes are on breaks are like a soft sponge still dying even. This morning every morning before work its dead.
if your battery is dead jump it and bring it to the dealership and say it needs to manually be updated to finish the last update, and say GM knows its happening that the last update sometimes drains your battery before it finishes.
By any chance you know hot to disable the auto stop completely. Mine keeps turning it on every time I turn my truck on. I looks that that button or option has no memory to stay off. Like other buttons
THANK YOU SO MUCH. GREAT VIDEO AND EDUCATION. THANKS FOR SHARING. I LEARNED SO MUCH.
Thought about buying a 2023 believe I will wait a year
Why do they need to make these trucks so complex. These aren't rocket ships, they are just transportation.
My new 2023 Colorado died twice and the dealer replaced the battery, but it died again. Once I turned off the two preferences for automatic updates it hasn’t died on me for about 2 months now. Everything else is running smooth
Mine went dead on Tuesday before 11:30 am edt, again on Wednesday by 2:30 pm, brought it in to the service area Thursday morning, they got the update in manually and had the cluster screen go out on them and they got it back just for the 4 wheel drive system error. Truck stayed overnight to check out the 4wd and Friday morning dead for the 3rd time, and fuses were found loose under the hood
Battery was charged Friday and Saturday morning started on its own
It Happened to me two days in a row, yesterday and again today. needless to say I'm Pissed off !!!~
I just had my 2023 GMC Canyon Elevation towed to the dealership cause my truck was completely dead. The tow truck driver tried to jump it and still would not turn on. I’m very upset about this
If the battery is dead and you disconnect it to charge it, you'll loose all your presets on your radio, etc. This happened on my 2019 GMC 1500 Denali as well. I had to take it to the dealer.
Thanks for the important information! Appreciated sir!
I drive a simple 2021ram1500 classic truck 🛻 no updates for me 😊 good luck to you 👍🛻
Good info! Thanks!
Thanks for the info!
This kept happening to our 2020 RAV4, same idea. They eventually replaced some firmware in the ECU, seemed to fix the problem.
This happened to me. Thought it was something I left on. I jumped it. And the truck lit up like a Christmas tree. After about ten minutes of running the truck though all the warning lights went back off except the check engine light. That went off after driving the truck for about an hour. Back to normal.
Wow had this happen to me. Actually towed it to get it serviced and they did not mention any update that happened.
Nice pitcher's style mullet 😅
I would rethink this purchase for anyone who has one like this
Hey Alex! John Dees here…..found your channel by accident! Very cool bro….cheers.
I waited seven months for AT 4 Canyon. Drove it for 27 days and then went dead with less than 1k miles. Now waiting for a fix. Told it could be several months while sitting at the dealership.
Just bought an AT4 Canyon a couple weeks ago.Awesome truck!700 miles no issues.Hopefully i wont have any problems!Thanks for the info update!👍
my fuses were loose too. Giving me a 4wd error. It was a loose relay
This isn’t just the automotive industry. It’s all appliances too. Technology is being mandated by the government too quickly. Dealers cannot properly train technicians and managers on identifying known issues because it isn’t being communicated. It really takes a proactive and top notch tech/dealer reps to hunt down the new issues and resolves.
This already happened to me,,I noticed the speedo was barely illuminated and knew it would be dead,,,I was right,,I didn’t know about what your saying,,,,,any way I have a good charger,,,only had it on charger for one hour and it started and got it their fast,,,,now I ‘now what they meant by updating it,,it took them 3 days to finish this! I was pissed this happened,,I hope I don’t have any more problems ,,,more than likely your gonna have a problem too, this is the most digital truck I’ve ever owned and I’m scared 😂 they said it’s all updated but they had to call someone and get help,,,,,, guarantee , those drivers didn’t know that speedo screen was still illuminated when they parked it,, I just happen to notice it after washing one of my cars at night,,
This is why we don't buy vehicles that connect to the internet and rely on it.
Purchased a 2023 canyon atx last month, happened to me 3 days ago… went to the dealer… they just charged it and said show up on Monday… closed over the weekend… Daily jumps with my HD NOCO and I haven’t had one light come on…
Update… I haven’t had any issue so far… cranks right up!
My Trail Boss drained the battey Monaday morning. Add another to the list.
I noticed you also had the blinking bar on the upper left of the screen. I was thinking my screen was messed up
I've noticed the blinking bar on mine also
Just happened to me. Had been at home sick since Tuesday night. Went out to start the truck this morning and click-click. If I hadn't had this GB40 to jump it, I'd have been stuck. And I'm assuming draining the brand new battery a few weeks into ownership is going to reduce it's lifespan. That happens a few times and the battery might get shot quick.
And GM will not give a 1/2 damn.
I believe i am expecting this very problem. On weekend trip, came out to truck. Zero eletrical power. Manual key to get in. 7000 miles and dead truck on my anniversary and the wife does not know yet.
I just got my Canyon back from the service dept. The service technician tried update the system and burned out the system. I was told this is happening a lot. They replaced the system and turned off the updating part of the system and told me to bring the truck in for the updates. But these issues not fixed yet.
Haven’t had any issue with my Trail Boss besides a glitchy “service brake assist” message that goes away on its own. only happened a handful of times since I bought it. (1500 miles)
Mine happened last Thursday and the weekend before. It had to be towed from my work and Its still at the dealership, they dont know whats wrong with it and im not too happy about it.
I had an issue where my android system wouldnt start on infotainment (screen was on, just had an OS message). My gauge cluster was fine. Disconnected battery for 5 minutes and it fixed it. Only real issue ive had with 6500 miles in 2 months.
Imagine a world where DHS can instruct GM to issue an OTA update implementing a statewide "cylinder deactivation" for national "health security" reasons? What a world we have voted for!
Wonder if fusebox is defective, might want check again in a few weeks for looseness
GM Authority channel just said GM is aware of issue and investigating it. That was released today by GM Authority channel
So what exactly is the truck connected to that they are just able to push these updates out to it?
It uses the Cell hotspot built in to the truck and gets the soft wear over the air
I got my trail boss back in may haven’t had any issues what so ever besides the entertainment system being laggy
We went years with cars that didn't need this crap there's no reason to have these updates. I hate computers
Just happened to my 23 canyon AT4 last week
Welcome to GM products
I’ve also noticed my brand new gmc canyon infotainment and dash be blacked out on start up.
Doesn’t happen to me
My truck infotainment and dash wouldn't shut off. The dash screen said "SHUT DOWN" and stayed on after the truck was off and I had opened the door. This was at night, so my lights also stayed on for over 20 min while I looked on the internet for the solution. I read about the update issue and left my truck running for about 30 min to let the update happen. It shut down like normal after that.
This is precisely why you NEVER buy a first year redesign. Too many gremlins and bugs that need to be worked out. I’ll wait until next year. Don’t want to be a test subject for the automaker.
Had vehicle once that had electrical “gremlins” that would drain the battery… shops could not figure it out…. Solution I settled on was a automated mechanical battery disconnect switch (~$100) … senses when battery voltage goes below 11.7 volts and disconnects… hop in vehicle touch the brake, hear a mechanical “whir” and turn the key, started right up… no more being stranded at the airport after a week away