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I bought a new ram 1500 in 2020, it was a pre-covid production truck and I had nothing but problems in the 2 years that I owned it. I ended up selling it when supply chain issues peaked the market for a profit, because I knew if I was having the kind of issues I had on a brand new truck, I didn't want to own that truck 5-10 years down the line
I think what brought it back, was disconnecting the battery from the truck and charging the battery separately. My guess is that every time the voltage got high enough to turn the computers on it tried to do an update again, and it would take more power than the trickle charger could provide.
That was my same guess. Something was drawing more than the trickle charger could provide. And FYI, if the battery really did get drained that low, it's toast. I wouldn't rely on it long term, it's not going to last or hold much of a charge. It may say 12-13V but put a load on it and it'll dip way down.
@@ytmadpoo yeah I agree, at 3.2 volts the battery is absolutely degraded. If I were Andre I’d still want it replaced under warranty. Once it gets cold it may leave him stranded again.
I flashed a couple of car computers at Nissan that went wrong. For some reason the flashing process doesn't always go right. Usually flashing it again solved the problem. This was a while ago though, over the air computer updates seem like they would be less reliable.
For the most part, they buy, and own their vehicles. They aren't beholden to the vehicle manufacturers to hype up, and advertise, and help sell more cars. Most You Tube reviewers know that anything critical will result in no more cars, and no more luxury vacations courtesy of press release vehicles.
Here's what is happening: Your truck is not going to sleep and the current draw when it is awake exceeds the pittance that your trickle charger provides, so the battery suffers. You need to keep it on a proper charger until the dealership fixes it. I suspect that your damaged backup camera is part of the problem, but let GM figure that one out.
Why should this surprise, Mary Barra, CEO of Government Motors only made 29 million last year. This would set me off like a rocket ship considering I am thirty-three miles one-way from the closest dealership. No more GMs, and definitely no more AUDI'! Still waiting for the Dodge Dakota, the best truck I ever owned! I just noticed this truck has a Prop Rod? At that kind of money, a Prop Rod?
My 3 week old Colorado with 3k miles just did this on Monday 3/11. Had to jump start the truck. My on star light has been red ever since I got it. The little cardinal directional indicator has also been saying “cal” the entire time. It’s a work truck so it’s going to take time to get it into the dealer. What a piece.
For anyone with a 2023 colorado, go to your updates menu on the infotainment screen. Check preferences and turn off the auto updates. You can leave the option to download with wifi on. Turning off the auto updates over the air has saved me from having the battery drains that many are suffering from. I am 3 months in on my truck and it is running great.
Grow up! All new ideas and electronic devices come with bugs. It is something anyone with a PC knows about and realizes that it will always be an issue. GM like the other automakers know that they will eventually solve these things. NASA has the same issue with its space program. No code is ever error-free.@@imhann98
It's always an issue until it isn't. Overall it's always been for the better.. before it was something as simple as electric windows and a/c and that's pretty basic now. Narrow minded people love to live in the past.
Electronics aren't the issue, it's the lack of quality control of every modern vehicle. It's how these companies make their money. The vehicles will only last until the next revision.
@@is6566 doesn’t have to be way more software though. A company could easily make a basic electric car without AI driving or a giant iPad on the dash. The rise of software in cars is independent of the propulsion system.
@@TropicalfrooploopsTell me what quality issue does this 2.7 litre engine power train has? It's been proven reliable, it's been used for 7 years now in Chevy lineup. Probably one of the best engines they've produced in a long time. Electronic bugs? Who cares. Those get ironed out after the models out for a while. Now tell me what quality issues does Colorado exhibit?
As a mechanic, your best bet is to either pull the battery or disconnect the neg and charge directly to the posts. I'm betting the parasitic draw of the car is more than that little charger can put out. Seeing as though you shop at Harbor Freight, get their smart battery charger. It's actually pretty good and it'll output more amps to help refresh that battery. If not, you're going to toast that battery. As it stands at 3'ish volts, it's already drastically dropped it's life expectancy.
When charging Ford batteries the negative is supposed to be connected to a certain spot so the computer knows its being charged from an outside source. Gotta love battery monitoring systems!
Exactly, he needs a better smart charger. A fully dead battery won't charge back with a basic charger. Had the same issue with my motorcycle, it was in storage during the winter season and the battery was completely dead. My small charger didn't do the job but my smart battery charger did the job. This issue is terrible, imagine if you were on the road far from home. They need to fix all the bugs. Until then, Toyota sells Tacoma's 😂👍
Agree, in this scenario disconnect battery from truck, charge battery, hook up battery with full charge while still keeping the charger hooked up. How many times can you fully deplete this type of battery without major damage?
As a Semi-Retired Mechanic of 48 years, I think people need to realize just how sophisticated/Complicated our vehicles have become. In my opinion the sophistication has become stupid complicated…really, this new generation is going to really struggle to diagnose and repair these vehicles… I know, my specialty is diagnostics and I’ve tried numerous times to pass on my knowledge to an apprentice only to have them move on to something easier. Our industry (Auto Repair) is struggling extremely to find intelligent people who are willing to learn this trade and frankly I don’t know the answer, we’re going to get to the point to where we can’t fix the machines we produce.
People who like to complain about electric cars talk about how delicate the electronics are. They seem to overlook the fact that ICE cars are just as complicated today.
All the new tech is centred around health and safety and environmental reasons ,most of the control tech wouldn't be there if emissions control wasn't such a big thing
We already barely can fix our phones and TVs. So they basically became disposable… I personally prefer mechanical stuff. Had several 90s cars and want to move even earlier to the 80s. Most modern car bells and whistles are totally unnecessary and designs are just dreadful…
Trickle chargers typically only charge from .5 to 2 amps, depending on the charger. Probably not enough to keep up with whatever is drawing power for the software updates.
TalisTK is totally right. These new trucks draw more power than older trucks and the trickle charger is not enough to really make a dent in charging the battery. It would be like trying to water your dry lawn with water mist instead of sprinklers. Trickle chargers are meant to keep a battery in optimal condition for longevity. They are not meant to charge a battery from a completely dead condition.
Yeah, that's exactly what happened. The charger was able to charge the battery when it was isolated (as evident by the alarm going off when he reconnected it) at that point it would have started without the jump pack.
@@davidjoseph7142 Agreed. even if Andre wasnt Andre they still should have sent a tow truck immediately once they were told the truck was broken down. Sounds like the dealer is asleep at the wheel.
Well. This happened to mine. Gm sent a tow. Took forever, Dealer took the truck, did the fix that GM said and replaced my battery and got me back my truck after full inspection of all electronics. New truck, Stuff happens, they finally fixed what the diagnose as the root problem. @@legrandechene3734
New vehicles are definitely getting more complicated. I agree with idea of not buying a truck the first year it comes out. This is why the Ford 6.2 and the Ram 6.4 are so reliable. They’ve been around long enough to work out the issues. I have a Ram HD 6.4 and a Ford F 250 6.2. I use them on my ranch and work them hard. I stay on top of maintenance, and neither truck has had an issue in the 6 years I’ve owned them. Good luck Andre!
I would argue this is more software engineer but still embarrassing I remember my spark having a silimair issue back in 2020 bought it 19 The radio wouldn't shut off after shutting the car off and exiting the vehicle, which is what is supposed to happen They are supposed to shut off after 15 min or when the drivers door is open when the key is removed It took them a month to fix the bug So this isn't a one-off issue with Gm computers and their software updates After the bug fix, I've had no issues with it draining.
More likely the programmers. Most programmers who are called "software engineers" do not have engineering degrees. But I also blame the buying public. Most people buying a new truck want sophisticated features and will pay for them. Carmakers provide them because they profit from them.
I have a friend with a new Silverado zr2… in the last six months the engine has been replaced bc it seized up after 15k miles, then after waiting a month for the new engine it had a massive fuel leak (supposedly unrelated according to the dealer). Now I’m the last two weeks his truck bricked itself 3hrs away from home with his entire family in tow. Wouldn’t restart, open the bed, anything. Is back with the dealer who is ringing in an engineer bc they don’t know wtf is going on
Hello TFL guys. First thing, love your content! I own a 2020 Ram 1500 Limited and I’m having the same issue. Sometimes my battery goes completely dead and I have to jump start the truck. Mine was about 15months old when it happened first. And it is related to hot-cold weather when it is still warm (70s) during the day and drops to high 30s, Texas weather. In the morning it is dead in a few hours. I read the comment that someone was told it was a bad battery cell. They told me the same, actually they replace battery and next winter the issue was back. The dealer had the truck for a week, no solution, couldn’t replicate the issue. Last winter the issue was back again, they checked the truck again. Still cannot replicate issue, no fix. If I drive it to the dealer after jump started it heals right away and clears check engine light. They told me, because of the history they can honor the warranty since it has started way within. They are saying that it can be a radio/ software related thing as well. Other sources saying because of the hot-cold there is condensation that shorts out something that drains the battery. Another says they the relay box has a relay stuck open that can drain the battery. If Chevy really has the solution they should tell Ram as well so mine can be fix finally too! :) waiting for your update!
That trickle charger is really designed as a battery maintainer, not for charging flat automotive batteries. It's 1.1 amp which is about 10% of what a normal battery charger puts out (10-12 amps) for quick charging. 4 amps is a good slow charge rate that won't cook the battery. I have that same Noco Genius G1100 and use it on my motorcycle as it's really designed for that or as a storage charger for collector cars/boats/watercraft.
@@elvis7094Maybe, maybe not in terms of the knowing. I don't think it's constructive to shame someone by saying they should "know better." You only know what you know, right? I just wanted to point out that there are more effective battery chargers out there, but that might be all Andre had on hand. If you are a long-time viewer, you've probably seen Andre owns a boat and has a dirt bike ormayve a couple he purchased for his family. This trickle charger is exactly what someone might purchase for those applications, so I'm willing to bet that's what Andre had that smaller charger for and not to use for quick charging car batteries. Let's be honest, car batteries don't generally need to be charged unless your vehicle isn't able to keep them charged, you have a parasitic draw, or you don't drive it but once or twice a year. That's just not the case for the majority of car owners. Anyway, I wasn't intending to shame Andre for using this charger. Just though the info could be helpful noy just to him, but others. Cheers!
@@aaronbehindbars then don’t have an automotive related TH-cam channel. Someone’s going to see this and purchase a trickle charger thinking that’s what’s going to take to charge a dead car battery overnight. And he acknowledged something was draining the battery so wouldn’t one think to disconnect the battery before charging? It’s like pissing in a bottle with a hole in it. So, yeah, they should know better. But what the hell do I know? TH-cam ain’t paying me.
@@elvis7094He's a journalist, not an electrical engineer or mechanic. He works for the company that has the youtube channel. Like I said, that's probably the charger he had...make due withbwhat you have. Furthermore, it sounds like the parasitic draw was from the OTA updates, so until that battery reached sufficient voltage to power whatever data connection (4G I'm guessing), there wouldn't be any parasitic draw to suck away all of the charger's input. That little charger did eventually get the job done since the truck came back to life before he plugged in the booster pack. Also note he did have the battery disco'd while charging. The whole point of the video was not to be a how-to on rebooting a bricked vehucle, but anbupdate to the issues he's been having with an all new vehicle.
I'm sorry to hear about these issues. What an exciting time we live in that new vehicles can fail in so many new and exciting ways that older vehicles never had an opportunity to expose us (and our wallets) to!
Right and yet manufacturers keep increasing the pricing if their new vehicles while quality is decreasing. People (buyers) need to be smarter and appreciate older models more than new ones.
You have more patience than I do. At your first problem, I would have called the dealer and told them to come get the vehicle and bring me a loaner, I don’t feel safe driving it. Tell them you expect them in an hour or you’ll get it towed and they will pay the tow bill. Every problem you’ve had, you fixed. Stop doing their job for them, my goodness. Grow a pair and make them do their job.
It’s interesting to see an update cause this. There are serious concerns over security and the damage that can be done to products long after loans are paid and full ownership is met. At anytime someone can update and lose it all
GM does not care if the loan has been paid, only if they can find a reason for the warranty to be expired, be it time, distance, or some other reason they concoct.
Yeah, talk to Mercedes and Tesla about that one. I think they missed that memo too... Edit: Oh yeah Honda too. What a wonderful, consumer-friendly world we live in...
Don't let them just fix the issue, get them to replace the battery. These batteries are not designed to be discharged that low and if it is, you drastically lose a lot of life (charge cycles).
Came here to say the same thing. That battery is now pooched. With a proper battery charger (not a little trickle charger that is meant to keep it topped up only) once it is fully charged it might keep enough charge for a day or two but that’s it. Will deplete very quickly from now on.
I used to love Chevy trucks but not today. I bought a new 4Runner in 2021, I now have 28k miles and never on problem with anything in two years of ownership.
f For what it's worth. my brother has a company truck 2022 or 23 Ram classic 1500. It has left him stranded in his driveway with a dead battery many times. Don't buy a car/truck from covid era.
In fact as i type this my brothers truck is at the dealership once again for a dead battery. He went out of town and parked at a parking garage near O hare airport only to come back to a dead truck. And yes I told him to get a jump pack and he has used it many times in his driveway and this parking lot. Service writer is already blaming it on the Back Flip bed cover for not letting the tailgate to close all the way. He claims the electric switch is confused by the tailgatgate not closing completely. @@ThomasJeffersonIII
In 2022, I saw "spy photos" of the 2023 Canyon/Colorado, and in the article, they mentioned the computer updates. I didn't like the idea of the dealership being able to change engine or transmission settings without my permission or approval. Maybe you can change the settings to only update with the approval of the vehicle owner. However, with Tesla, they don't ask the customer for permission or approval, and I am worried that all car manufacturers will take the decision away from the vehicle owner. I decided to buy a 2016 Canyon because it didn't have cylinder deactivation. The cylinder deactivation or Displacement On Demand technology was forced on customers because the car manufacturers said it was better. Now, there are aftermarket companies manufacturing DOD removal kits to allow customers to remove the cylinder deactivation that many people don't want. I also plan to build a custom dash so I can install analog gauges and remove both the multi-function screen and the infotainment screen. I will also need to replace the wiring harness with an aftermarket harness to remove all the annoying "computer interference" when I am driving. A truck should be reliable FIRST, then you can add luxury items or new technology.
This is a lesson to not buy a first model year of a new redesign unless you have time and patience to deal with the problems. Especially the electrical ones
Just browsing the comments and read yours. I literally said the same thing. I did it once and I’ll never do it again! And this was with Mazda. So, even the Japanese aren’t immune.
I waited til 2021 to buy my new ranger. Gave them a couple years to make sure they weren’t junk. New rangers have been really good. 35k miles with no issues. Very happy I went with the ranger and not the slow and uncomfortable Tacoma
Who wants to be a guinea pig to test a manufacture's promise of reliability ? I trusted Ford many years ago and got burned. Never again. So the GM engineers have to figure out a fix. It was their responsibility to find this problem and fix it before the vehicle was released. No wonder Import sales are so high.
@@Pilot545 I waited 2 years to buy my cx30. They worked out most of the issues with it. Ik they had a transmission recall early on too. Dodged a bullet. I hope what you got now is more reliable.
This is one of the reasons I don't buy 1st year production models of ANY brand, and wait a minimum of 2-3 years for any GM or Ford product. The new Mustang is going through loads of issues like this as well. These vehicle companies need to spend more time on quality control vs rushing stuff to the market.
What issues with the Mustang. They are working some issues at the factory, which is expected with a new product. Only issue I've heard of since launch is mismatched seats.
@@302Mustang13 Saw multiple reels on Instagram of people stuck at gas stations after trying to drive away. Put the vehicle in drive and everything dies, vehicle shuts off.
@@onefastr6Own a 2022 Ford Maverick hybrid, zero issues as well. Good to see another maverick owner out here, we have some solid trucks. What spec is yours? We're rocking an area 51 XLT.
Yeah thats freaking insane. My SR5 Tacoma has radar cruise control, Blind spot monitoring, Lane departure warning, Duel climate, auto high beam, and push to start. SR5 is not even the high trim model.
@@chrisgill7824 But why is that even possible 😂 ALL tacomas come with cruise control. Most modern vehicles do. Thats been a standard feature for like a decade.
I cannot wait to see how the new 2024 Tacoma TRD Pro does once one of them get their hands on it for a few months. I want one so bad but I have a feeling that truck will have some weird issues just like this one
I have a 2001 Silverado. Truck is a beast. 250,000 miles and the only thing I've ever had to replace unscheduled was the fuel pump recently. I say this, because I also say I'll never buy a Chevy newer than that generation.
My 03 had been a great truck though the instrument cluster went out which is a common problem for chevy silverado for several years. So now I have no fuel, temp, oil pressure gauge and no speedometer. The blower resister recently went bad so only works on high, actuator for vent control also went out so stuck on defog setting. All are common known problems with early to mid 2000's silverados. In 240,000 miles I've only replaced the alternator once and front wheel bearings. But now with all the electrical stuff going out it's starting to get more expensive to keep. Unfortunately I won't go near any of the newer trucks from any company, too many computers and buying used means at some point they will need replacing as well.
The context here being 2001 was a great year for GM and one of the terrible years for Ford. Now, GM quality is abysmal and Ford is doing a lot better. Brand loyalty is absurd and people should buy the best vehicle for them.
This is the reason why when I had the option to buy out my lease on my 2019 Tundra I jumped on it. Pre covid production, pre covid buy out price and still the V8 model and not have to deal with a new truck and all the bugs that come with them
I have a 20 TRD OR...Amazing truck. Maybe the back up camera is not as good as competitors BUT it always works and I can back up to our RV with hardly an issue. I love the 5.7 v8...more than adequate power. No turbos is a huge plus.
Your right about this pre COVID stuff. I had to buy a new Tacoma last year and got a 22 V6. At first it was pretty solid but after about a month or so I started seeing alot of quality control issues. These new Toyotas that are being built in Mexico are just plain sketchy. Luckily Toyota is such a reliable brand , the truck is still running strong but I am not happy at all with quality. Brakes started to pull or be harsh within the first months. Had rodents get into my AC unit and broke the fan first summer, or I bought it with a nest in it. Interior plastic quality is frightening, I bought it with dust and smears under the dish cluster and shift housing. Won't clean. You rub this interior too hard with a soft rag and it scratches somehow, terrible. And as well already less than a year into it, the interior panels are starting to hum and creak. Probably from the harsh braking I told them about, literally loosing up the panels. I was planning on maybe keeping this thing long term, but now I'm just not happy with it. Going to swap it next year for a 4 runner Japan made or something else that I'll have to do research on. These new turbo models coming out I wouldn't touch for awhile. COVID manufacturing is just plain rushed and awful. Imo they stopped building quality vehicles across the board around 2018 or so. With these ridiculous emissions standards and the push to go all EV the manufactures are hollowing out the market they don't care
I traded my 18 TRD Sport Tundra in on a new 21 TRD pro Tundra right before COVID hit. Bought it well under MSRP with 1 mile on it and now it's just a couple hundred from hitting 50k. I definitely plan on it being the last truck I ever buy.
@@rabajdajr3001 imo the best Tacoma was gen 2. I had one. It was excellent. The only issue was antenna hardware and excessively long mud flaps. Also, the front rotors warp easy....so I went with hi performance rotors. The power train is bullet proof.
Yeah, and as much as people dont like it, just buy a 3rd gen Tacoma and dont worry about this nonsense. Less bells and whistles and less specs sure, but wont leave you stranded like this.
I bought a 23 Canyon Denali about a month ago and had the same issue twice. It left me stranded in Toronto and Montreal. After calling GM road assistance they sent someone to boost the truck everthing worked after. After coming back from ny trip my local dealer had to program the touch screen and a few other things to solve the issue, they also replaced the battery. It’s will be going on one week it’s been fixed and looks to be fine. I love in a remote place in Canada it gets very cold and having a vehicle that might not start does not leave a good taste in the mouth. Beside that tho love the truck! And love the powetrain… this is my second 2.7L powertrain and never had issues with engine or transmission
This same issue happened to me over the weekend, tow my truck to the dealership and according to them it was just a “bad battery cell”. Luckily now I know that I can safely jump start the truck and nothing bad should happen.
I feel your pain, I bought a brand new Sierra 2021 first year they had to replace half my engine lifters. Second year had to replace complete engine for other side lifters because they broke and scored my camshaft. Third year the transmission is starting to shift bad but it’s not throwing any codes yet, so get ready for a transmission repair. Got to love gm. This will be my last gm product.
Fact: Not all "updates" are upgrades. The Colorado/Canyon are great trucks with tons of potential, but they also have some major design/engineering drawbacks. I'd still buy another in the future.
Andre, a friend of mine has a 23 Tahoe, and his did the same thing 2 weeks ago. He jumped it off and got it to the dealer. They replaced a module that was causing the battery to drain, while the vehicle was performing a software update on its own. So far, it has been trouble free after the module change.
@@cormaro13😂 i don’t disagree. I have a feeling the trend will unfortunately continue this direction. Ironically I know quite a few people with Teslas, and they haven’t reported any issues with remote software updates. Maybe it can be done, just not currently with GM.
@@dougburris2066 It's probably hard for GM (and any auto company) to attract and retain quality software engineers. It would be like if Home Depot wanted to hire and retain the best quality artists...clash of culture and values. Automotive companies have not historically been in the tech industry, in a software sense, but now they're trying to be hardware and software companies. Just doesn't fit naturally. Maybe I'm wrong. I did have a friend with a similar experience at Toyota. They were glad to move to a truer "tech" company once they got the chance.
This can and does happen to any late-model vehicles. If the vehicle voltage drops below 9.6v the modules can't operate or communicate. (this is one of the reasons you could have had the dash issue) because it can cause what they call a voltage lock. (similar to when your pc freezes) Disconnecting the battery for 10 minutes and reinstalling will almost always reset. Also, when you're in this state, it can cause modules to draw more power than they normally due consistently, which is probably why you had a continual dead battery. It doesn't take much of a draw to use most of the trickle charger 2a output. leaving little to charge the battery and would draw a battery back down quick. You also will not see a recall for this update issue, because it will just be corrected and fixed during the next update or if you're lucky before your truck gets its version of this update. Tech is great? Just know no model or manufacturer is free from these same issues. It's just the "nature of the beast" While frustrating and inconvenient granted. they are in the big picture minor repairs and really not to the vehicle but the programming and use of the vehicle (lots of short trips can cause your battery to be in a low state of charge, so when updates start battery voltage can become too low starting all of these events)
I have a 2016 Colorado Z71 I bought new and after more than seven years of ownership, I’ve had zero major issues with it. Its never left me stranded. Overall, I have been very happy with it. I like the overall simplicity of it compared to the new ones. Best of all it’s paid off. I will keep it for the foreseeable future and remain debt free.
Agreed. That instrument cluster not displaying makes it a hard pass. I want something like that to work 100% of the time. Nobody would put up with a smart phone that doesn't have a working screen.
Glad you keep logging these issues with the truck for us all to see what to expect if we were to follow suite and pick one up now, thanks, I hope it gets fixed for you, I'll pass and wait for the 2024 or preferably 2025 Tacoma TRD Pro Hybrid for sure.
GM engineers just came out with a fix. Just like a spare tire, you now have to carry a spare battery. For the reverse camera, try wiggling the plug behind the rearview mirror. My 2023 van had rear camera problems and it was the pins on the mirror not making good contact. I just pushed on the pins a little and plugged it back in.
You'd think GM would just put a counter on it the upgrade and could cease trying before it tanks the battery. Makes me want to keep my 08 and fix what breaks on it!
I went with a frontier pro4X. 2022. Flawless for 35,000 miles now. Full overland build. Hangs with any taco and just as reliable. No 4cyl turbo garbage
And this is why I am partial to the new Frontier. It's a V6, fairly basic for a new model and doesn't have auto updates when the vehicle isn't on. Basically it's electronically boring but it works.
I liked my "All-New" 2022 Nissan Frontier because in actuality it was not all new it was the 3rd year of that powertrain and was solid. Nissan trucks are/were so slept on. (using a past tense because one of them is going away and the Frontier may not be around much longer either who knows)
Purchased a 2023 Colorado 2 weeks ago. Had many, many glitches. Tried disconnecting the battery which worked for a brief period of time. Got home from a trip and checked the engine fuse box. Over half of the fuses were not totally engaged. Clicked them down and voila everything worked. No problems since. If you have problems with camera, instrument panel, or other electronic items - try that first.
Always carry a battery booster/jump starter. You can get a good one for less than $200. In town, one the road, off road, always carry one. Then you don't have to rely on someone to help you.
Based on Chevy's statement about engineering having a solution to prevent this from happening again, my guess is that they have a software fix that prevents the update from occurring or retrying if the battery is too low. This is already a standard practice for smartphone updates. For example, you cannot update an iPhone with battery below 20%. What this also means is that until Chevy releases the software fix and you apply it to your vehicle (in the form of an update!), this problem is absolutely likely to occur with any updates that are released in the interim. I hope that Chevy does not release any updates unless it contains the fix.
I got an update from my dealership, the update was definitely the cause of the battery issues. After they charged it up it seemed to have fixed itself. I just hope this doesn't happen again.
You should go into preferences on updates and change to manual. This should prevent the dead battery issue, you can check for updates and update manually.
2024 Canyon owner here. The issue has yet to be resolved. My battery was dead the next weekend after July 4th this year. It was completely dead. It would not start when I attempted to boost and jump it. The tow truck driver was finally able to boost it, but it had no power steering so I had to have it towed to the dealer. The dealer claimed it was a bad battery. After I got the truck back I checked for updates and noticed that the last attempted update was July 4th, while we were out of town away from wifi and in a spotty cell area. My guess is the truck was attempting to update for just over a week on and off when the battery finally died.
When this happens, use a jump pack to start the truck. Let it run for a while to charge the battery, then disconnect the negative battery cable for ten minutes. That will clear all the codes and you will be good to go. In addition, turning off updates on the infotainment screen will not fix this this. GM has an update that corrects the issue, you need to go to the dealer and have it done.
I don't expect much of GM products but jeez. I guess that F150 wasn't so bad. But this truck sure does make a bunch of good TFL episodes I guess. I'd be so upset with these problems.
I wouldn't get a first year vehicle unless it's based on an existing platform and uses a lot of existing parts (Like, the ridgeline was based on existing pilot, or the FJ cruiser was based on existing tundra / 4-runner tech). These new vehicles with brand new engines, new electrical architecture, and new body manufacturing platforms all in one year are going to have lots of issues and recalls.
Pro tip: If you want to charge a dead car battery while it is connected to the vehicle, get a real battery charger that puts out 10 amps or more, not a battery maintainer for a lawn mower that only puts out 1 amp.
That really sucks! What a let down. Being a ‘23 Canyon owner, I love my truck and very fortunate my truck hasn’t bricked but my truck has not went thru any updates. There are many new owners like myself who are spared but we know it’s just a matter of time. We take our truck on road trips and since the first fiasco back in July, it’s always on the back of our minds would the vehicle start. What if we were out far from civilization? 2023 Colorado and Canyon owners gave a nice boost in sales to the battery charger market for sure! 😂 Many folks aren’t lucky and bricked trucks also damaged hardware and with no parts in sight. Not going to lie, I love this truck but a part of me don’t trust it.
It's the first year of a new generation of vehicle. Never, ever, buy the first year of a new generation of vehicle. It will take 2-3 years for the manufacturers to fix the quality control issues.
I had this issue twice. I went ahead and disabled automatic updates for the truck. You can find that setting in preferences. I end up doing it manually when I am sure I won’t get stranded and can monitor it. Takes 15 mins. It is common for the check engine light to come on after this as well, and it will throw a bunch of errors due to low voltage. It will go away after sometime. I also had the issue with the reverse camera (Arizona dealer). I was told it was a faulty wiring harness. Dealer took 2 weeks (of the truck staying there) to get the new harness and replace it. So that is a hardware issue. I am learning the quirks of this truck as I go. 8k miles in 4 months on it.
I’m not sure how many amps your trickle charger is rated for, but if the load on the battery is greater than the power output of the charger you need to disconnect the battery from the vehicle before charging.
My ZR2 is back in the shop for the second time. The UAW is on strike, but they can’t built a proper truck… Sounds like they need a pay cut to reflect their skill level.
I had some glitches with bluetooth and cameras. My Colorado was in the dealer when they bricked it and fixed it. The program upgrade is a definite improvement, now that it is installed and working.
I've never ever ever heard of them happening overnight. If you go camping just have a jumper or another vehicle with you to jump. You should have that even if you didn't have a 2023 colorado haha I have a zr2 and I am extremely weary of these problems too but I absolutely love the truck still
You need to get a jump starter a handheld lithium ion connected to your battery and also connect the charger and when your battery charger sees 12 V it will begin charging the battery. Those smart chargers will not charge batteries that are below so many volts I don’t know what the voltage is, but it may be 9 V, but as long as they can see 12 V it will start charging again and it will charge your battery. I would have a jumpstart in my glove box with any modern vehicle, especially a Chevy or Ford. I have jumpstarted both of them with my handheld jumpstart in the last two years.
I'm having the same problems with my 2023 Colorado. Dealership claims a bad batch of batteries from GM and replaced the battery. I have plenty of software glitches also, screens turn off screens dim from bright to low. The list goes on. Also, when my "battery" died the first time last week I was able to charge it overnight and start the next morning. Not the case the following morning unfortunately and had it towed to the dealership. I'll also be taking it back in again this week for a second hung up drivers side brake caliper. The first caliper took 10 days to replace. Disappointed for sure as I love the truck, these gremlins are just getting a bit out of hand.
I wanted one to replace my 4runner for a camping trip to Alaska next year. Even though my 4runner has 186,000 miles on it I'll do the trip with it. I can't worry about being stranded in a remote campsite!
I've got a 4runner, with 160k miles .... I'm sure I'll get well over 300k like my Lexus before I consider selling it. bullet proof reliability goes a long way I want to drive the Dalton hwy or Dempster hwy to the artic ( bucket list) and I wouldn't hesitate to do it in my 4runner
Given how brutal Alaska is, and the Dalton hwy, I absolutely would take the old 4Runner. Make sure you have comprehensive coverage, the odds of cracking a windshield are at least 50-50.
For the time being, Can't you just disable those two auto download preferences? Then went you see a pending update, park you car overnight with the trickle charge plugged in and then enable the download. That way if it takes a long time to download you won't drain the battery. When the download is complete disable the two auto download preferences. Also you trickle charger is to maintain a fully charge battery, not to charge a dead one. Just get a real battery charger, disconnect the vehicle cables and charge the battery.
Nope. Those controls are for the android system. The issue that is killing the batteries is is for the vehicle control modules and isn't displayed or controllable by the customer. You're just at the mercy of gm
@@48dartI just saw on his screen he can disable download updates in the background at 15:50. There’s posting and articles that says disabling this we’ll prevent your battery from being drained.
@phivunguyen83 links? All the reports I've seen from users is that it does not actually prevent it. People just started saying it in hopes that it would. Really spread around during the first round of dead batteries
Thank you for update. Have a 2021 2.8 Duramax Love, Love, Love it there is no way any dealer can talk me out of this truck. Sorry about your issues Chevy better make good on it.
i love the new interiors of trucks and performance , but i recently had my 19 Tacoma totaled, toyed with the idea of a GM or Ford truck, then settled again on the 19 Tacoma because of simplicity and reliability .
Andre has had more issues than I’ve had with my 18 Elantra sport. 108k miles and the only thing I have replaced is the battery, tires and brakes. I only bought my car for the warranty. Now that I’m out of warranty I wanted to get rid of it but why? I don’t want to spend more money for a new vehicle and I could possibly end up like Andre. I’m good.
I always say, keep it simple. Vehicles of today are getting way too complicated between technology and half fast workmanship. No wonder we're having so many problems.
As a former GM fan and owner of numerous models over a period of 35 years, I've given up on this manufacturer. I finally learned you don't have to be miserable dealing with constant parts failures and expensive repair bills. Since my wife of 26 years and I have started buying Honda and Toyota products, it's been like night and day. We have only been dealing with regular maintenance issues with now over 100k miles on both of our vehicles. We have spent a small fortune keeping our GM ( Garbage Manufacturer) products road worthy. GM can drop dead for all we care.
@lesterparker1594 I'm glad it worked out for you. I own a late model Ford product. Cost me an absolute fortune. It's my 1st Ford and my last. I'm trading it in on a Toyota asap. I knew better, but I really wanted to give Ford a try. Oops, on me.
@@car-diologist gotta research what does you’re buying. Don’t buy explorer for sure. F150s with the v8 are good. The v6 turbos had problems early. The rangers have been really good.
@lesterparker1594 There are manufacturers, like Nissan, for example. The Z, GTR, Frontier, and Pathfinder are decently built vehicles. The rest of their vehicles are garbage. GM and Chrysler products are all just garbage and the only thing Ford builds well is the Coyote engine and that's it.
Love the TFL content. Especially recently about these Colorado's, and your testing of the Bison. I am totally in the market for a new truck with a 00' TJ, 17' JKU, and 03' Ram......and was really excited about the ZR2 and Bison. Have my financing in line and just about ready to pull the trigger........But I have pulled the plug instead. I Used TFL and other YT'ers to research them more and went down a 4 day rabbit hole of videos, reviews, and information. My 3 rigs above are super reliable and minimal computer stuff operating them, but I really wanted the ZR2 and leaning to the Bison, for the truck it is and all it's factory installed off road mechanical advantages....plus 35's ! I go days and days into the backcountry and mostly by myself. But these new rigs, and especially this Colorado has WAY TOO MUCH computer software to fail, hiccup, glitch, "brick out"...... Reading all these horror stories, not just Andre's..... No Way I can chance that. Super sad. GIVE US BACK roll up windows, key start, shifters, turn dial radios, rubber floor matting combined with lockers, lift, 35's and all the good "Hardware" mfg approved and warranteed. Get rid of all this touch screen failure prone computer K R A P that big brother can operate from remote locations, and is a liability to us adventurers !!! Gunna have to make my current rigs last another 20 years I guess. THANKS for all you do at TFL supplying us with information.
I've put 132000 miles on my 2019 diesel Colorado and it has been mechanically flawless while returning 26 mpg highway after a 3" lift, 32" tires and removal of the air dam. My only issue with it has been infotainment system glitches. The new truck relies far more heavily on the infotainment to operate even more systems so I wasn't optimistic for the new trucks reliability. I'm also concerned with the terrible fuel economy being reported with the turbo 4. The GM campaign claiming diesel efficiency with v8 power from the 2,7 but they only achieved the latter. I spend too much time alone in the back country to rely on this truck.
@@dragonhellrazor I've followed the guidelines for maintenance and done a ton of towing and experienced none of those issues. The heaviest towing I've done was a 1968 Jeep Gladiator J3000 for 300 miles without issue.
With the battery being discharged that far, it's likely that it's been permanently degraded. It may have come back for the near term, but it's not going to last as long as it would have otherwise. Typically battery life for a lead-acid in a starting application in cold climates is in the 5-6 year range. It'll be interesting to see if it gives you any problems this coming winter. Unfortunately, by charging it back up yourself, it's unlikely they would get authorization to replace it proactively. Now if it had been towed in with a battery that low, their first step would have been to replace it under warranty. Of course, you would have "paid" more due to the hassle of having it towed out of your driveway instead of being able to just drive it to the dealer yourself.
@@Boobtube. So do many other manufacturers, if not all. There's more than the monetary cost of having a vehicle towed. I've had a new car had to be pulled out of my garage, then loaded on a flatbed. There's the hassle of potential damage due to the tow, if you're not riding with the driver to the dealer, you now have to find a way there. Oops, they don't have a loaner available? Good luck I guess. No taxis or rideshares in a rural setting. Once they fix the vehicle, you have to find a way to get it back home. When you're single, you're relying on friends to give you a ride. Overall, it's a giant PITA far exceeding the actual monetary cost of getting towed. If I was in Andre's position, I would have likely done the same thing and tried to get the truck running myself, if possible. Just like he did.
I can think of no good reason to have such sensitive, glitchy electronic in a motor vehicle besides novelty and planned obsolescence/dedicated dealership patronage. Like others have stated, just imagine this in five years, when the warranty runs out- or when you are hundreds of miles away from help? There is something to be said for simpler, more analog systems that were commonplace a decade ago.
My 2024 GMC 2500 Denali Ultimate got bought back within the first 4 months of owning it. Had paint issue on delivery, steering wheel leather peeled off within the first 400 miles, major oil leak that took over a month to repair only to have it leak trans fluid, emissions system problem at that point my dealer and GM chose to buy it back as it sat at the dealer for 3 of the 4 months of me owning it. My truck also had the battery drain issue my radio would stay on for hours eventually killed the batteries
I think you would have known that you could jump start the truck by simply referring to the owners manual, instead of assuming. It comes with the truck for a reason and covers these things. Also a trickle charger is for maintaining a battery not charging it. The truck probably could have been started within an hour if your used something like a Noco Genius 10.
Exactly. Awfully dramatic way to describe your battery being drained and it needed to be jumped. I also saw at the end that you can disable over-the-air updates while GM sorts it out.
It seems that these issues are not so bad. I always modify my new vehicles so that they have more reliability and are more fun to drive. Looks like a good small truck.
Yes, this is the root cause. The SDGM stays awake, for some reason or reasons, and drains the battery. Just in the last 1 or 2 days there is PIT6042B that describes this and the fix is to update the SGDM to the latest version.
Thanks for making your viewers aware!I’m in the market for a new truck for my wife I currently own a Tundra and I think we’ll stick with toyota and add a Tacoma to the fleet
It's the batteries! In the last two years I have bought a battery for my yellow mini Cooper two for my orange one one for our motorhome one for our Honda fit and four for my mobility scooters. It's definitely the batteries
This really does stink, but I truly appreciate TFL reporting it to us all and not hiding problems from the public. I know we can trust TFL to report the truth always and the young bucks coming up are carrying on what Roman and Nathan started! I want GM, Ford and RAM to build great vehicles that people can own for years cause what they now cost they absolutely need too.
Some smart chargers require the battery to have some minimal voltage, otherwise they don’t do anything. It may explain why the battery was still dead. An older style charger may have worked in this case.
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Imagine all the issues you'll have after the truck is out of warranty 5+ yrs old
I bought a new ram 1500 in 2020, it was a pre-covid production truck and I had nothing but problems in the 2 years that I owned it. I ended up selling it when supply chain issues peaked the market for a profit, because I knew if I was having the kind of issues I had on a brand new truck, I didn't want to own that truck 5-10 years down the line
He needs to trade it in for another new Colorado he should get a ZR2 this one’s a lemon.
Prediction the American highways soon will be looking like Cuba.
@@JoshuaOverman He could also be going from the frying pan into the fire.
Na, GM will give up on firmware updates in about 2 years and then all this bullshit is history.
I think what brought it back, was disconnecting the battery from the truck and charging the battery separately. My guess is that every time the voltage got high enough to turn the computers on it tried to do an update again, and it would take more power than the trickle charger could provide.
That was my same guess. Something was drawing more than the trickle charger could provide. And FYI, if the battery really did get drained that low, it's toast. I wouldn't rely on it long term, it's not going to last or hold much of a charge. It may say 12-13V but put a load on it and it'll dip way down.
@@ytmadpoo yeah I agree, at 3.2 volts the battery is absolutely degraded. If I were Andre I’d still want it replaced under warranty. Once it gets cold it may leave him stranded again.
I flashed a couple of car computers at Nissan that went wrong. For some reason the flashing process doesn't always go right. Usually flashing it again solved the problem. This was a while ago though, over the air computer updates seem like they would be less reliable.
Bingo!
Disconnect the battery and then recharge it with a real charger
This is why I trust TFL, they talk about the good and the bad.
For the most part, they buy, and own their vehicles. They aren't beholden to the vehicle manufacturers to hype up, and advertise, and help sell more cars. Most You Tube reviewers know that anything critical will result in no more cars, and no more luxury vacations courtesy of press release vehicles.
Here's what is happening: Your truck is not going to sleep and the current draw when it is awake exceeds the pittance that your trickle charger provides, so the battery suffers. You need to keep it on a proper charger until the dealership fixes it. I suspect that your damaged backup camera is part of the problem, but let GM figure that one out.
Definitely something to say about analog redundancy
GM never ceases to disappoint
IKR. No other manufacture has ever had these problems. cough
@@bryane2857uh yeah the korean cars do
Why should this surprise, Mary Barra, CEO of Government Motors only made 29 million last year. This would set me off like a rocket ship considering I am thirty-three miles one-way from the closest dealership. No more GMs, and definitely no more AUDI'! Still waiting for the Dodge Dakota, the best truck I ever owned! I just noticed this truck has a Prop Rod? At that kind of money, a Prop Rod?
Lol
Hey, at least they don't pay their employees either.
My 3 week old Colorado with 3k miles just did this on Monday 3/11. Had to jump start the truck. My on star light has been red ever since I got it. The little cardinal directional indicator has also been saying “cal” the entire time. It’s a work truck so it’s going to take time to get it into the dealer. What a piece.
For anyone with a 2023 colorado, go to your updates menu on the infotainment screen. Check preferences and turn off the auto updates. You can leave the option to download with wifi on. Turning off the auto updates over the air has saved me from having the battery drains that many are suffering from. I am 3 months in on my truck and it is running great.
Or better yet anyone with a 23 Colorado, take that thing back.
Grow up! All new ideas and electronic devices come with bugs. It is something anyone with a PC knows about and realizes that it will always be an issue. GM like the other automakers know that they will eventually solve these things. NASA has the same issue with its space program. No code is ever error-free.@@imhann98
This is really the answer. I've disabled auto updates, and so far have had zero issues.
Thank you! This is what I was thinking as well. I will do it.
Good luck...
This makes me excited for the future of even more complicated vehicles.
It's always an issue until it isn't. Overall it's always been for the better.. before it was something as simple as electric windows and a/c and that's pretty basic now. Narrow minded people love to live in the past.
Electronics aren't the issue, it's the lack of quality control of every modern vehicle. It's how these companies make their money. The vehicles will only last until the next revision.
EV’s are way less complicated. That’s why the unions are scared- less parts on an EV means less union jobs.
Certainly less parts but WAY MORE software. Even here it’s not a parts problem. It’s a software update issue. EVs are worse when it comes to software.
@@is6566 doesn’t have to be way more software though. A company could easily make a basic electric car without AI driving or a giant iPad on the dash. The rise of software in cars is independent of the propulsion system.
Sorry to see you're having issues. I've had ZERO issues with my '23 ZR2 and love every mile I spend in it.
Wow a truck that’s less than 11 months old with no issues???
Incredible testament to build quality
@@Tropicalfrooploops :P
Lmfao @@Tropicalfrooploops
@@TropicalfrooploopsTell me what quality issue does this 2.7 litre engine power train has? It's been proven reliable, it's been used for 7 years now in Chevy lineup. Probably one of the best engines they've produced in a long time.
Electronic bugs? Who cares. Those get ironed out after the models out for a while. Now tell me what quality issues does Colorado exhibit?
@@lrn_news9171 sand in the block. Last year a ton of engines were recalled. Search up turbo max recall
As a mechanic, your best bet is to either pull the battery or disconnect the neg and charge directly to the posts. I'm betting the parasitic draw of the car is more than that little charger can put out. Seeing as though you shop at Harbor Freight, get their smart battery charger. It's actually pretty good and it'll output more amps to help refresh that battery. If not, you're going to toast that battery. As it stands at 3'ish volts, it's already drastically dropped it's life expectancy.
When charging Ford batteries the negative is supposed to be connected to a certain spot so the computer knows its being charged from an outside source. Gotta love battery monitoring systems!
And a more aggressive charger would help as well
That's good and well, but it's a brand new truck! He should not be messing around with battery chargers whatsoever!!!!!
Exactly, he needs a better smart charger. A fully dead battery won't charge back with a basic charger. Had the same issue with my motorcycle, it was in storage during the winter season and the battery was completely dead. My small charger didn't do the job but my smart battery charger did the job.
This issue is terrible, imagine if you were on the road far from home. They need to fix all the bugs.
Until then, Toyota sells Tacoma's 😂👍
Agree, in this scenario disconnect battery from truck, charge battery, hook up battery with full charge while still keeping the charger hooked up. How many times can you fully deplete this type of battery without major damage?
As a Semi-Retired Mechanic of 48 years, I think people need to realize just how sophisticated/Complicated our vehicles have become. In my opinion the sophistication has become stupid complicated…really, this new generation is going to really struggle to diagnose and repair these vehicles… I know, my specialty is diagnostics and I’ve tried numerous times to pass on my knowledge to an apprentice only to have them move on to something easier. Our industry (Auto Repair) is struggling extremely to find intelligent people who are willing to learn this trade and frankly I don’t know the answer, we’re going to get to the point to where we can’t fix the machines we produce.
Just design a off switch for the updates they shouldn't need so many unless they have built in faults as standard
Agreed. That way you "throw it in the gutter and go buy another".
People who like to complain about electric cars talk about how delicate the electronics are. They seem to overlook the fact that ICE cars are just as complicated today.
All the new tech is centred around health and safety and environmental reasons ,most of the control tech wouldn't be there if emissions control wasn't such a big thing
We already barely can fix our phones and TVs. So they basically became disposable…
I personally prefer mechanical stuff. Had several 90s cars and want to move even earlier to the 80s.
Most modern car bells and whistles are totally unnecessary and designs are just dreadful…
Not only did the alarm annoy your neighbors and their dogs, but my wife. I was watching this early AM while quietly drinking my coffee..
Thanks Chevy!
Trickle chargers typically only charge from .5 to 2 amps, depending on the charger. Probably not enough to keep up with whatever is drawing power for the software updates.
TalisTK is totally right. These new trucks draw more power than older trucks and the trickle charger is not enough to really make a dent in charging the battery. It would be like trying to water your dry lawn with water mist instead of sprinklers. Trickle chargers are meant to keep a battery in optimal condition for longevity. They are not meant to charge a battery from a completely dead condition.
Try a NOCO unit, they have ones that provide 10 amps and above
Yeah, that's exactly what happened.
The charger was able to charge the battery when it was isolated (as evident by the alarm going off when he reconnected it) at that point it would have started without the jump pack.
You are correct however, this is very representative of what a average owner would do.
Software updates shouldn't drain the battery. That's a software issue not a need more charge issue.
We can really sense your frustration Andre, GM needs to make this right for you!
GM needs to make it right for everybody.. quality control matters
Not just for me - for all owners who are affected by this.
I’m shocked they aren’t bending over backwards for you, do they know who you are? Good grief!
@@davidjoseph7142 Agreed. even if Andre wasnt Andre they still should have sent a tow truck immediately once they were told the truck was broken down. Sounds like the dealer is asleep at the wheel.
Well. This happened to mine. Gm sent a tow. Took forever, Dealer took the truck, did the fix that GM said and replaced my battery and got me back my truck after full inspection of all electronics. New truck, Stuff happens, they finally fixed what the diagnose as the root problem.
@@legrandechene3734
New vehicles are definitely getting more complicated. I agree with idea of not buying a truck the first year it comes out. This is why the Ford 6.2 and the Ram 6.4 are so reliable. They’ve been around long enough to work out the issues. I have a Ram HD 6.4 and a Ford F 250 6.2. I use them on my ranch and work them hard. I stay on top of maintenance, and neither truck has had an issue in the 6 years I’ve owned them. Good luck Andre!
You guys are really making my decision much easier for next year. Guess the GM electrical engineer got his credentials from a cereal box.
I would argue this is more software engineer but still embarrassing
I remember my spark having a silimair issue back in 2020 bought it 19
The radio wouldn't shut off after shutting the car off and exiting the vehicle, which is what is supposed to happen
They are supposed to shut off after 15 min or when the drivers door is open when the key is removed
It took them a month to fix the bug
So this isn't a one-off issue with Gm computers and their software updates
After the bug fix, I've had no issues with it draining.
It’s been like this for a long time. Ford had issues too.
Remember if they ever want to shut down your vehicle, they can by live update. This is why people are buying Toyotas. No control.
that engineer must be a diversity hire
More likely the programmers. Most programmers who are called "software engineers" do not have engineering degrees. But I also blame the buying public. Most people buying a new truck want sophisticated features and will pay for them. Carmakers provide them because they profit from them.
Man, what an absolute cluster from GM. Embarrassing.
I have a friend with a new Silverado zr2… in the last six months the engine has been replaced bc it seized up after 15k miles, then after waiting a month for the new engine it had a massive fuel leak (supposedly unrelated according to the dealer). Now I’m the last two weeks his truck bricked itself 3hrs away from home with his entire family in tow. Wouldn’t restart, open the bed, anything. Is back with the dealer who is ringing in an engineer bc they don’t know wtf is going on
Ford is having a similar problem with the 2023 super dutys as well.
It’s happing with all 3 brands. The more stupid electronics the more problems! They just rush and push this crap out.
It’s just a lemon can happen with any vehicle any year always had. My grandmas 2007 Colorado was a lemon.
@@shanebrown2963nothing to do with the new features new trucks are great they had lemons 20 years ago also
Hello TFL guys. First thing, love your content! I own a 2020 Ram 1500 Limited and I’m having the same issue. Sometimes my battery goes completely dead and I have to jump start the truck. Mine was about 15months old when it happened first. And it is related to hot-cold weather when it is still warm (70s) during the day and drops to high 30s, Texas weather. In the morning it is dead in a few hours. I read the comment that someone was told it was a bad battery cell. They told me the same, actually they replace battery and next winter the issue was back. The dealer had the truck for a week, no solution, couldn’t replicate the issue. Last winter the issue was back again, they checked the truck again. Still cannot replicate issue, no fix. If I drive it to the dealer after jump started it heals right away and clears check engine light. They told me, because of the history they can honor the warranty since it has started way within. They are saying that it can be a radio/ software related thing as well. Other sources saying because of the hot-cold there is condensation that shorts out something that drains the battery. Another says they the relay box has a relay stuck open that can drain the battery. If Chevy really has the solution they should tell Ram as well so mine can be fix finally too! :) waiting for your update!
That trickle charger is really designed as a battery maintainer, not for charging flat automotive batteries. It's 1.1 amp which is about 10% of what a normal battery charger puts out (10-12 amps) for quick charging. 4 amps is a good slow charge rate that won't cook the battery.
I have that same Noco Genius G1100 and use it on my motorcycle as it's really designed for that or as a storage charger for collector cars/boats/watercraft.
Right? These guys should know better. At least disconnect the battery or get a larger charger.
@@elvis7094Maybe, maybe not in terms of the knowing. I don't think it's constructive to shame someone by saying they should "know better." You only know what you know, right?
I just wanted to point out that there are more effective battery chargers out there, but that might be all Andre had on hand. If you are a long-time viewer, you've probably seen Andre owns a boat and has a dirt bike ormayve a couple he purchased for his family. This trickle charger is exactly what someone might purchase for those applications, so I'm willing to bet that's what Andre had that smaller charger for and not to use for quick charging car batteries. Let's be honest, car batteries don't generally need to be charged unless your vehicle isn't able to keep them charged, you have a parasitic draw, or you don't drive it but once or twice a year. That's just not the case for the majority of car owners.
Anyway, I wasn't intending to shame Andre for using this charger. Just though the info could be helpful noy just to him, but others. Cheers!
Exactly, get a real battery charger. If the battery wont hold a charge it sulfated and its toast.
@@aaronbehindbars then don’t have an automotive related TH-cam channel. Someone’s going to see this and purchase a trickle charger thinking that’s what’s going to take to charge a dead car battery overnight. And he acknowledged something was draining the battery so wouldn’t one think to disconnect the battery before charging? It’s like pissing in a bottle with a hole in it. So, yeah, they should know better. But what the hell do I know? TH-cam ain’t paying me.
@@elvis7094He's a journalist, not an electrical engineer or mechanic. He works for the company that has the youtube channel.
Like I said, that's probably the charger he had...make due withbwhat you have. Furthermore, it sounds like the parasitic draw was from the OTA updates, so until that battery reached sufficient voltage to power whatever data connection (4G I'm guessing), there wouldn't be any parasitic draw to suck away all of the charger's input. That little charger did eventually get the job done since the truck came back to life before he plugged in the booster pack. Also note he did have the battery disco'd while charging.
The whole point of the video was not to be a how-to on rebooting a bricked vehucle, but anbupdate to the issues he's been having with an all new vehicle.
I'm sorry to hear about these issues. What an exciting time we live in that new vehicles can fail in so many new and exciting ways that older vehicles never had an opportunity to expose us (and our wallets) to!
Right and yet manufacturers keep increasing the pricing if their new vehicles while quality is decreasing. People (buyers) need to be smarter and appreciate older models more than new ones.
You speak of vehicles which required a tuneup every 6 months and would only last about 100,000 miles if you were lucky! lol
You have more patience than I do. At your first problem, I would have called the dealer and told them to come get the vehicle and bring me a loaner, I don’t feel safe driving it. Tell them you expect them in an hour or you’ll get it towed and they will pay the tow bill. Every problem you’ve had, you fixed. Stop doing their job for them, my goodness. Grow a pair and make them do their job.
It’s interesting to see an update cause this. There are serious concerns over security and the damage that can be done to products long after loans are paid and full ownership is met. At anytime someone can update and lose it all
GM does not care if the loan has been paid, only if they can find a reason for the warranty to be expired, be it time, distance, or some other reason they concoct.
Yeah, talk to Mercedes and Tesla about that one. I think they missed that memo too... Edit: Oh yeah Honda too. What a wonderful, consumer-friendly world we live in...
“DRM” Digital Rights Management. We don’t fully own our vehicles. Ever.
Dealerships should be sued out of existence. They are crap.
Don't let them just fix the issue, get them to replace the battery. These batteries are not designed to be discharged that low and if it is, you drastically lose a lot of life (charge cycles).
Came here to say the same thing. That battery is now pooched. With a proper battery charger (not a little trickle charger that is meant to keep it topped up only) once it is fully charged it might keep enough charge for a day or two but that’s it. Will deplete very quickly from now on.
Yep
Once it dies it’s never the same
I used to love Chevy trucks but not today. I bought a new 4Runner in 2021, I now have 28k miles and never on problem with anything in two years of ownership.
Thanks for doing Chevy's beta testing for us Andre 😂
Chevy should include a booster pack for these trucks at this point.
They should include a motorcycle or at least an E bike in the bed so you can get around when the truck is dead.
f
For what it's worth. my brother has a company truck 2022 or 23 Ram classic 1500. It has left him stranded in his driveway with a dead battery many times. Don't buy a car/truck from covid era.
@@TastyTunesRock did you just blame the production union for r&d issues? How does your own ass taste?
In fact as i type this my brothers truck is at the dealership once again for a dead battery. He went out of town and parked at a parking garage near O hare airport only to come back to a dead truck. And yes I told him to get a jump pack and he has used it many times in his driveway and this parking lot. Service writer is already blaming it on the Back Flip bed cover for not letting the tailgate to close all the way. He claims the electric switch is confused by the tailgatgate not closing completely. @@ThomasJeffersonIII
In 2022, I saw "spy photos" of the 2023 Canyon/Colorado, and in the article, they mentioned the computer updates. I didn't like the idea of the dealership being able to change engine or transmission settings without my permission or approval. Maybe you can change the settings to only update with the approval of the vehicle owner. However, with Tesla, they don't ask the customer for permission or approval, and I am worried that all car manufacturers will take the decision away from the vehicle owner. I decided to buy a 2016 Canyon because it didn't have cylinder deactivation. The cylinder deactivation or Displacement On Demand technology was forced on customers because the car manufacturers said it was better. Now, there are aftermarket companies manufacturing DOD removal kits to allow customers to remove the cylinder deactivation that many people don't want. I also plan to build a custom dash so I can install analog gauges and remove both the multi-function screen and the infotainment screen. I will also need to replace the wiring harness with an aftermarket harness to remove all the annoying "computer interference" when I am driving. A truck should be reliable FIRST, then you can add luxury items or new technology.
This is a lesson to not buy a first model year of a new redesign unless you have time and patience to deal with the problems. Especially the electrical ones
Just browsing the comments and read yours. I literally said the same thing. I did it once and I’ll never do it again! And this was with Mazda. So, even the Japanese aren’t immune.
I waited til 2021 to buy my new ranger. Gave them a couple years to make sure they weren’t junk. New rangers have been really good. 35k miles with no issues. Very happy I went with the ranger and not the slow and uncomfortable Tacoma
Who wants to be a guinea pig to test a manufacture's promise of reliability ? I trusted Ford many years ago and got burned. Never again. So the GM engineers have to figure out a fix. It was their responsibility to find this problem and fix it before the vehicle was released. No wonder Import sales are so high.
@@Pilot545 I waited 2 years to buy my cx30. They worked out most of the issues with it. Ik they had a transmission recall early on too. Dodged a bullet. I hope what you got now is more reliable.
I'd trust some automakers more than others.
So glad I bought a Tacoma. Bought a TRD Off Road just over 2.5 years ago and have had zero issues.
This is one of the reasons I don't buy 1st year production models of ANY brand, and wait a minimum of 2-3 years for any GM or Ford product. The new Mustang is going through loads of issues like this as well. These vehicle companies need to spend more time on quality control vs rushing stuff to the market.
What issues with the Mustang. They are working some issues at the factory, which is expected with a new product. Only issue I've heard of since launch is mismatched seats.
@@302Mustang13 Saw multiple reels on Instagram of people stuck at gas stations after trying to drive away. Put the vehicle in drive and everything dies, vehicle shuts off.
its the american way, they will never learn
Bought a ‘22 Maverick ecoboost. 20,000+ miles and zero issues. 🤷♂️
@@onefastr6Own a 2022 Ford Maverick hybrid, zero issues as well. Good to see another maverick owner out here, we have some solid trucks. What spec is yours? We're rocking an area 51 XLT.
The biggest issue with this over $50k truck is that there is no cruise control! ...and now more problems arise. GM is an embarrassment 😳
This truck was only 40k
@@NWI_Steel Oh! Well that makes it all better
Yeah thats freaking insane. My SR5 Tacoma has radar cruise control, Blind spot monitoring, Lane departure warning, Duel climate, auto high beam, and push to start. SR5 is not even the high trim model.
It was ordered without Cruise control. Which is one of the dumbest things anyone could do if they are ordering a new vehicle.
@@chrisgill7824 But why is that even possible 😂 ALL tacomas come with cruise control. Most modern vehicles do. Thats been a standard feature for like a decade.
I cannot wait to see how the new 2024 Tacoma TRD Pro does once one of them get their hands on it for a few months. I want one so bad but I have a feeling that truck will have some weird issues just like this one
of course it will
Sorry Andre. I think we all knew this would happen though.
I have a 2001 Silverado. Truck is a beast. 250,000 miles and the only thing I've ever had to replace unscheduled was the fuel pump recently. I say this, because I also say I'll never buy a Chevy newer than that generation.
My 03 had been a great truck though the instrument cluster went out which is a common problem for chevy silverado for several years. So now I have no fuel, temp, oil pressure gauge and no speedometer. The blower resister recently went bad so only works on high, actuator for vent control also went out so stuck on defog setting. All are common known problems with early to mid 2000's silverados.
In 240,000 miles I've only replaced the alternator once and front wheel bearings. But now with all the electrical stuff going out it's starting to get more expensive to keep. Unfortunately I won't go near any of the newer trucks from any company, too many computers and buying used means at some point they will need replacing as well.
Same. I have an 02 only 120k got alot of life left
310,000 on my 2001 Silverado and it's a beast as well. I love the new trucks but so much technology is in them that anything expensive can go wrong.
I have an '05 with 270,000 miles and still runs great. Yeah, I'm not going to get a new one anytime soon.
The context here being 2001 was a great year for GM and one of the terrible years for Ford. Now, GM quality is abysmal and Ford is doing a lot better. Brand loyalty is absurd and people should buy the best vehicle for them.
Enjoy your content. P..S. You should always disconnected the negative cable first and always reconnect it last to guard against shorts.
This is the reason why when I had the option to buy out my lease on my 2019 Tundra I jumped on it. Pre covid production, pre covid buy out price and still the V8 model and not have to deal with a new truck and all the bugs that come with them
I have a 20 TRD OR...Amazing truck. Maybe the back up camera is not as good as competitors BUT it always works and I can back up to our RV with hardly an issue. I love the 5.7 v8...more than adequate power. No turbos is a huge plus.
Your right about this pre COVID stuff. I had to buy a new Tacoma last year and got a 22 V6. At first it was pretty solid but after about a month or so I started seeing alot of quality control issues. These new Toyotas that are being built in Mexico are just plain sketchy. Luckily Toyota is such a reliable brand , the truck is still running strong but I am not happy at all with quality. Brakes started to pull or be harsh within the first months. Had rodents get into my AC unit and broke the fan first summer, or I bought it with a nest in it. Interior plastic quality is frightening, I bought it with dust and smears under the dish cluster and shift housing. Won't clean. You rub this interior too hard with a soft rag and it scratches somehow, terrible. And as well already less than a year into it, the interior panels are starting to hum and creak. Probably from the harsh braking I told them about, literally loosing up the panels. I was planning on maybe keeping this thing long term, but now I'm just not happy with it. Going to swap it next year for a 4 runner Japan made or something else that I'll have to do research on. These new turbo models coming out I wouldn't touch for awhile. COVID manufacturing is just plain rushed and awful. Imo they stopped building quality vehicles across the board around 2018 or so. With these ridiculous emissions standards and the push to go all EV the manufactures are hollowing out the market they don't care
I traded my 18 TRD Sport Tundra in on a new 21 TRD pro Tundra right before COVID hit. Bought it well under MSRP with 1 mile on it and now it's just a couple hundred from hitting 50k. I definitely plan on it being the last truck I ever buy.
@@rabajdajr3001 imo the best Tacoma was gen 2. I had one. It was excellent. The only issue was antenna hardware and excessively long mud flaps. Also, the front rotors warp easy....so I went with hi performance rotors. The power train is bullet proof.
@@urs6onfuturas975 Same here with my 20 Tundra. It will outlive me
Sorry to see this happening to a brand new truck. I would have zero faith in it going forward and I’d start looking to trade it in ASAP if it were me.
And Mary Barta makes $29M and is complaining about the UAW wanting more money. well when the workers are getting effed this is what you get lol
Yeah, and as much as people dont like it, just buy a 3rd gen Tacoma and dont worry about this nonsense. Less bells and whistles and less specs sure, but wont leave you stranded like this.
@@tacoponchodoesn't have the power or space for his application
Should trade it for the Colorado ZR2
@@JoshuaOverman ZR2 can't tow as much, same reason I went Z71 on mine.
I bought a 23 Canyon Denali about a month ago and had the same issue twice. It left me stranded in Toronto and Montreal. After calling GM road assistance they sent someone to boost the truck everthing worked after. After coming back from ny trip my local dealer had to program the touch screen and a few other things to solve the issue, they also replaced the battery. It’s will be going on one week it’s been fixed and looks to be fine. I love in a remote place in Canada it gets very cold and having a vehicle that might not start does not leave a good taste in the mouth. Beside that tho love the truck! And love the powetrain… this is my second 2.7L powertrain and never had issues with engine or transmission
This same issue happened to me over the weekend, tow my truck to the dealership and according to them it was just a “bad battery cell”. Luckily now I know that I can safely jump start the truck and nothing bad should happen.
I feel your pain, I bought a brand new Sierra 2021 first year they had to replace half my engine lifters. Second year had to replace complete engine for other side lifters because they broke and scored my camshaft. Third year the transmission is starting to shift bad but it’s not throwing any codes yet, so get ready for a transmission repair. Got to love gm. This will be my last gm product.
Fact: Not all "updates" are upgrades.
The Colorado/Canyon are great trucks with tons of potential, but they also have some major design/engineering drawbacks. I'd still buy another in the future.
Andre, a friend of mine has a 23 Tahoe, and his did the same thing 2 weeks ago. He jumped it off and got it to the dealer. They replaced a module that was causing the battery to drain, while the vehicle was performing a software update on its own. So far, it has been trouble free after the module change.
😂 that's what they hope for til the next module goes down and it messes up the ac system 😂
@@cormaro13😂 i don’t disagree. I have a feeling the trend will unfortunately continue this direction. Ironically I know quite a few people with Teslas, and they haven’t reported any issues with remote software updates. Maybe it can be done, just not currently with GM.
@@dougburris2066 It's probably hard for GM (and any auto company) to attract and retain quality software engineers. It would be like if Home Depot wanted to hire and retain the best quality artists...clash of culture and values. Automotive companies have not historically been in the tech industry, in a software sense, but now they're trying to be hardware and software companies. Just doesn't fit naturally. Maybe I'm wrong. I did have a friend with a similar experience at Toyota. They were glad to move to a truer "tech" company once they got the chance.
Thanks, Andre, for beta testing this truck for us. Hopefully GM fixes their problem quickly before sales go in the tank
😅
Great job GM...I will stick to my Taco. Enjoy the ride :)
This is exactly why I bought a new Toyota Tacoma. I’ve had it for 15 months now and had absolutely no problems at all. 😎
Same. Just got the 23 Tacoma SR5. Love it
22 Tacoma, same here, no issues. I don't expect to see any until at least 10 years.
Wait until the 2024's show up....
@@erics8696 Even the 2024s still don't have all that automatic software bs.
Nobody can hack it through live updates neither. That’s why all IT guys are buying up Toyota trucks.
I like the way they are sitting in that room with the ON AIR sign. It is literally like a news channel :)
This can and does happen to any late-model vehicles. If the vehicle voltage drops below 9.6v the modules can't operate or communicate. (this is one of the reasons you could have had the dash issue) because it can cause what they call a voltage lock. (similar to when your pc freezes) Disconnecting the battery for 10 minutes and reinstalling will almost always reset. Also, when you're in this state, it can cause modules to draw more power than they normally due consistently, which is probably why you had a continual dead battery. It doesn't take much of a draw to use most of the trickle charger 2a output. leaving little to charge the battery and would draw a battery back down quick. You also will not see a recall for this update issue, because it will just be corrected and fixed during the next update or if you're lucky before your truck gets its version of this update. Tech is great? Just know no model or manufacturer is free from these same issues. It's just the "nature of the beast" While frustrating and inconvenient granted. they are in the big picture minor repairs and really not to the vehicle but the programming and use of the vehicle (lots of short trips can cause your battery to be in a low state of charge, so when updates start battery voltage can become too low starting all of these events)
I have a 2016 Colorado Z71 I bought new and after more than seven years of ownership, I’ve had zero major issues with it. Its never left me stranded. Overall, I have been very happy with it. I like the overall simplicity of it compared to the new ones. Best of all it’s paid off. I will keep it for the foreseeable future and remain debt free.
I'd be nervous driving the truck around and just thinking it's going to die at any moment.
Agreed. That instrument cluster not displaying makes it a hard pass. I want something like that to work 100% of the time. Nobody would put up with a smart phone that doesn't have a working screen.
This is why most don’t want live updates on their vehicles. They can shut you off at anytime.
@@ryanb8736 They've been able to do it through ONStar for years now. Nobody gave a shit then.
Glad you keep logging these issues with the truck for us all to see what to expect if we were to follow suite and pick one up now, thanks, I hope it gets fixed for you, I'll pass and wait for the 2024 or preferably 2025 Tacoma TRD Pro Hybrid for sure.
GM engineers just came out with a fix. Just like a spare tire, you now have to carry a spare battery.
For the reverse camera, try wiggling the plug behind the rearview mirror. My 2023 van had rear camera problems and it was the pins on the mirror not making good contact. I just pushed on the pins a little and plugged it back in.
You'd think GM would just put a counter on it the upgrade and could cease trying before it tanks the battery. Makes me want to keep my 08 and fix what breaks on it!
I went with a frontier pro4X. 2022. Flawless for 35,000 miles now. Full overland build. Hangs with any taco and just as reliable. No 4cyl turbo garbage
And this is why I am partial to the new Frontier. It's a V6, fairly basic for a new model and doesn't have auto updates when the vehicle isn't on. Basically it's electronically boring but it works.
I liked my "All-New" 2022 Nissan Frontier because in actuality it was not all new it was the 3rd year of that powertrain and was solid. Nissan trucks are/were so slept on. (using a past tense because one of them is going away and the Frontier may not be around much longer either who knows)
Purchased a 2023 Colorado 2 weeks ago. Had many, many glitches. Tried disconnecting the battery which worked for a brief period of time. Got home from a trip and checked the engine fuse box. Over half of the fuses were not totally engaged. Clicked them down and voila everything worked. No problems since. If you have problems with camera, instrument panel, or other electronic items - try that first.
Always carry a battery booster/jump starter. You can get a good one for less than $200. In town, one the road, off road, always carry one. Then you don't have to rely on someone to help you.
Amen!
It would be better if people didn't need to rely on that & companies just made a decent product.
sounds like a Microsoft approach to security:
our software is garbage , so you need anti virus...
GM: keeping battery jumper manufacturers in business since 1985.
Based on Chevy's statement about engineering having a solution to prevent this from happening again, my guess is that they have a software fix that prevents the update from occurring or retrying if the battery is too low. This is already a standard practice for smartphone updates. For example, you cannot update an iPhone with battery below 20%.
What this also means is that until Chevy releases the software fix and you apply it to your vehicle (in the form of an update!), this problem is absolutely likely to occur with any updates that are released in the interim. I hope that Chevy does not release any updates unless it contains the fix.
I'm really glad I decided to keep my 2018 Colorado
My 23 Colorado is bricked too. Completely dead battery. No fix as of yet.
But u wanted that low quality didn't u ? 😂
@@cormaro13 unfortunately that is how it is now with these new vehicles. 😭
I got an update from my dealership, the update was definitely the cause of the battery issues. After they charged it up it seemed to have fixed itself. I just hope this doesn't happen again.
You should go into preferences on updates and change to manual. This should prevent the dead battery issue, you can check for updates and update manually.
That setting only affects the infotainment system updates. The control module updates are pushed regardless of that setting.
Wtf do ypu need updates?
Too complicated.
It needs a new ECU. This is why people don’t want live updates on their vehicles. This is why people want old school like Toyota.
@@ryanb8736 I agree, didn’t want to say it but trade it for a Tacoma.
2024 Canyon owner here. The issue has yet to be resolved. My battery was dead the next weekend after July 4th this year. It was completely dead. It would not start when I attempted to boost and jump it. The tow truck driver was finally able to boost it, but it had no power steering so I had to have it towed to the dealer. The dealer claimed it was a bad battery. After I got the truck back I checked for updates and noticed that the last attempted update was July 4th, while we were out of town away from wifi and in a spotty cell area. My guess is the truck was attempting to update for just over a week on and off when the battery finally died.
When this happens, use a jump pack to start the truck. Let it run for a while to charge the battery, then disconnect the negative battery cable for ten minutes. That will clear all the codes and you will be good to go. In addition, turning off updates on the infotainment screen will not fix this this. GM has an update that corrects the issue, you need to go to the dealer and have it done.
I don't expect much of GM products but jeez. I guess that F150 wasn't so bad. But this truck sure does make a bunch of good TFL episodes I guess. I'd be so upset with these problems.
I wouldn't get a first year vehicle unless it's based on an existing platform and uses a lot of existing parts (Like, the ridgeline was based on existing pilot, or the FJ cruiser was based on existing tundra / 4-runner tech). These new vehicles with brand new engines, new electrical architecture, and new body manufacturing platforms all in one year are going to have lots of issues and recalls.
Pro tip: If you want to charge a dead car battery while it is connected to the vehicle, get a real battery charger that puts out 10 amps or more, not a battery maintainer for a lawn mower that only puts out 1 amp.
Or disconnect it and wait 2days to charge
I had zero issues with 2019 ranger. Good truck. Now have a 2021 edge that had multiple software issues until it was updated a dozen times
That really sucks! What a let down. Being a ‘23 Canyon owner, I love my truck and very fortunate my truck hasn’t bricked but my truck has not went thru any updates. There are many new owners like myself who are spared but we know it’s just a matter of time. We take our truck on road trips and since the first fiasco back in July, it’s always on the back of our minds would the vehicle start. What if we were out far from civilization? 2023 Colorado and Canyon owners gave a nice boost in sales to the battery charger market for sure! 😂 Many folks aren’t lucky and bricked trucks also damaged hardware and with no parts in sight. Not going to lie, I love this truck but a part of me don’t trust it.
Be scared be very very scared
Should have went with the new ranger
Ranger is an excellent truck anybody buying a GM product should know better toyota Tacomas are also good trucks
Trade it in man!!
That is just ridiculous how many issues you already had with this brand new truck. I hope it will be fixed soon!!!
GM for ya
It's the first year of a new generation of vehicle. Never, ever, buy the first year of a new generation of vehicle. It will take 2-3 years for the manufacturers to fix the quality control issues.
@@imhann98 Right, could have picked up a Toyota tundra and we wouldn't be here making comments.
I had this issue twice. I went ahead and disabled automatic updates for the truck. You can find that setting in preferences. I end up doing it manually when I am sure I won’t get stranded and can monitor it. Takes 15 mins. It is common for the check engine light to come on after this as well, and it will throw a bunch of errors due to low voltage. It will go away after sometime. I also had the issue with the reverse camera (Arizona dealer). I was told it was a faulty wiring harness. Dealer took 2 weeks (of the truck staying there) to get the new harness and replace it. So that is a hardware issue. I am learning the quirks of this truck as I go. 8k miles in 4 months on it.
I’m not sure how many amps your trickle charger is rated for, but if the load on the battery is greater than the power output of the charger you need to disconnect the battery from the vehicle before charging.
My ZR2 is back in the shop for the second time. The UAW is on strike, but they can’t built a proper truck… Sounds like they need a pay cut to reflect their skill level.
Given how many American vehicles are on the lots, the strike is probably a good thing. Nevermind the UAW is asking for ridiculous shit.
I have a 2020 GMC Canyon V6 and it has been flawless for 49K miles. THANK GOD.
Feels like Andre’s mid size truck experience is coming to an end soon. Wonder what full size he has his eyes on next?
Cybertruck
I had some glitches with bluetooth and cameras. My Colorado was in the dealer when they bricked it and fixed it. The program upgrade is a definite improvement, now that it is installed and working.
😮 what a headache, hopefully it will get fixed properly soon 🤞
Great to know that not only are people way overpaying for these, but that it's now going to take 3-4 years until they get it right like the 2nd Gen
oh man, now i'm scared to start off roading in mine...dont want to get stranded. hope they fix the glitch! Appreciate this content!!
Simple solution, take a Tacoma with you. :)
Turn updates off
@@googleaccount2637you can't turn these updates off
I've never ever ever heard of them happening overnight. If you go camping just have a jumper or another vehicle with you to jump. You should have that even if you didn't have a 2023 colorado haha I have a zr2 and I am extremely weary of these problems too but I absolutely love the truck still
You need to get a jump starter a handheld lithium ion connected to your battery and also connect the charger and when your battery charger sees 12 V it will begin charging the battery. Those smart chargers will not charge batteries that are below so many volts I don’t know what the voltage is, but it may be 9 V, but as long as they can see 12 V it will start charging again and it will charge your battery. I would have a jumpstart in my glove box with any modern vehicle, especially a Chevy or Ford. I have jumpstarted both of them with my handheld jumpstart in the last two years.
I'm having the same problems with my 2023 Colorado. Dealership claims a bad batch of batteries from GM and replaced the battery. I have plenty of software glitches also, screens turn off screens dim from bright to low. The list goes on. Also, when my "battery" died the first time last week I was able to charge it overnight and start the next morning. Not the case the following morning unfortunately and had it towed to the dealership. I'll also be taking it back in again this week for a second hung up drivers side brake caliper. The first caliper took 10 days to replace. Disappointed for sure as I love the truck, these gremlins are just getting a bit out of hand.
Sorry to hear that, I would maybe think of getting into a different truck before it's too late
Unfortunately it’s not just “gremlins”, it’s TERRIBLE engineering, cheap parts, and lazy auto workers. I’d sell that thing quick.
Very helpful, same thing happened to my 2023 Canyon over the weekend
This tells you everything you need to know about GM's current product lineup and what passes for reliability
I wanted one to replace my 4runner for a camping trip to Alaska next year. Even though my 4runner has 186,000 miles on it I'll do the trip with it. I can't worry about being stranded in a remote campsite!
4 Runner is no slouch. 300 000 + miles is very doable with good maintenance
I've got a 4runner, with 160k miles .... I'm sure I'll get well over 300k like my Lexus before I consider selling it. bullet proof reliability goes a long way
I want to drive the Dalton hwy or Dempster hwy to the artic ( bucket list) and I wouldn't hesitate to do it in my 4runner
Given how brutal Alaska is, and the Dalton hwy, I absolutely would take the old 4Runner. Make sure you have comprehensive coverage, the odds of cracking a windshield are at least 50-50.
make sure you do a thorough inspection of your 4runner just because it's a Toyota doesn't mean you can skip over maintenance ect.
Only thing I'd trade a Toyota in for is for another toyota.
For the time being, Can't you just disable those two auto download preferences? Then went you see a pending update, park you car overnight with the trickle charge plugged in and then enable the download. That way if it takes a long time to download you won't drain the battery. When the download is complete disable the two auto download preferences. Also you trickle charger is to maintain a fully charge battery, not to charge a dead one. Just get a real battery charger, disconnect the vehicle cables and charge the battery.
Nope. Those controls are for the android system. The issue that is killing the batteries is is for the vehicle control modules and isn't displayed or controllable by the customer. You're just at the mercy of gm
@@48dartI just saw on his screen he can disable download updates in the background at 15:50. There’s posting and articles that says disabling this we’ll prevent your battery from being drained.
@phivunguyen83 links? All the reports I've seen from users is that it does not actually prevent it. People just started saying it in hopes that it would. Really spread around during the first round of dead batteries
Thank you for update. Have a 2021 2.8 Duramax Love, Love, Love it there is no way any dealer can talk me out of this truck. Sorry about your issues Chevy better make good on it.
This is exactly why I bought a new 4Runner recently. They haven’t changed much in 14 years. Not buying anything that needs regular firmware updates.
i love the new interiors of trucks and performance , but i recently had my 19 Tacoma totaled, toyed with the idea of a GM or Ford truck, then settled again on the 19 Tacoma because of simplicity and reliability .
Andre has had more issues than I’ve had with my 18 Elantra sport. 108k miles and the only thing I have replaced is the battery, tires and brakes. I only bought my car for the warranty. Now that I’m out of warranty I wanted to get rid of it but why? I don’t want to spend more money for a new vehicle and I could possibly end up like Andre. I’m good.
I always say, keep it simple. Vehicles of today are getting way too complicated between technology and half fast workmanship. No wonder we're having so many problems.
As a former GM fan and owner of numerous models over a period of 35 years, I've given up on this manufacturer. I finally learned you don't have to be miserable dealing with constant parts failures and expensive repair bills. Since my wife of 26 years and I have started buying Honda and Toyota products, it's been like night and day. We have only been dealing with regular maintenance issues with now over 100k miles on both of our vehicles. We have spent a small fortune keeping our GM ( Garbage Manufacturer) products road worthy. GM can drop dead for all we care.
I gave up on GM when my 2020 trailboss engine blew up before 8k miles. Sold it and got a new ranger in 2021. Couldn’t be happier
@lesterparker1594 I'm glad it worked out for you. I own a late model Ford product. Cost me an absolute fortune. It's my 1st Ford and my last. I'm trading it in on a Toyota asap. I knew better, but I really wanted to give Ford a try. Oops, on me.
@@car-diologist gotta research what does you’re buying. Don’t buy explorer for sure. F150s with the v8 are good. The v6 turbos had problems early. The rangers have been really good.
@lesterparker1594 There are manufacturers, like Nissan, for example. The Z, GTR, Frontier, and Pathfinder are decently built vehicles. The rest of their vehicles are garbage. GM and Chrysler products are all just garbage and the only thing Ford builds well is the Coyote engine and that's it.
This is why I bought a 2023 Titan. Such a solid truck, with little potential to break. Shame they're being discontinued
Love the TFL content. Especially recently about these Colorado's, and your testing of the Bison. I am totally in the market for a new truck with a 00' TJ, 17' JKU, and 03' Ram......and was really excited about the ZR2 and Bison. Have my financing in line and just about ready to pull the trigger........But I have pulled the plug instead. I Used TFL and other YT'ers to research them more and went down a 4 day rabbit hole of videos, reviews, and information.
My 3 rigs above are super reliable and minimal computer stuff operating them, but I really wanted the ZR2 and leaning to the Bison, for the truck it is and all it's factory installed off road mechanical advantages....plus 35's ! I go days and days into the backcountry and mostly by myself. But these new rigs, and especially this Colorado has WAY TOO MUCH computer software to fail, hiccup, glitch, "brick out"...... Reading all these horror stories, not just Andre's..... No Way I can chance that. Super sad. GIVE US BACK roll up windows, key start, shifters, turn dial radios, rubber floor matting combined with lockers, lift, 35's and all the good "Hardware" mfg approved and warranteed. Get rid of all this touch screen failure prone computer K R A P that big brother can operate from remote locations, and is a liability to us adventurers !!!
Gunna have to make my current rigs last another 20 years I guess. THANKS for all you do at TFL supplying us with information.
I've put 132000 miles on my 2019 diesel Colorado and it has been mechanically flawless while returning 26 mpg highway after a 3" lift, 32" tires and removal of the air dam. My only issue with it has been infotainment system glitches. The new truck relies far more heavily on the infotainment to operate even more systems so I wasn't optimistic for the new trucks reliability. I'm also concerned with the terrible fuel economy being reported with the turbo 4. The GM campaign claiming diesel efficiency with v8 power from the 2,7 but they only achieved the latter.
I spend too much time alone in the back country to rely on this truck.
Wow 132K miles. I have 67K on my 2018. Any tips ? I’ve heard that the injectors can get stuck and cause the engine to blow.
@@dragonhellrazor I've followed the guidelines for maintenance and done a ton of towing and experienced none of those issues. The heaviest towing I've done was a 1968 Jeep Gladiator J3000 for 300 miles without issue.
With the battery being discharged that far, it's likely that it's been permanently degraded. It may have come back for the near term, but it's not going to last as long as it would have otherwise. Typically battery life for a lead-acid in a starting application in cold climates is in the 5-6 year range. It'll be interesting to see if it gives you any problems this coming winter. Unfortunately, by charging it back up yourself, it's unlikely they would get authorization to replace it proactively. Now if it had been towed in with a battery that low, their first step would have been to replace it under warranty. Of course, you would have "paid" more due to the hassle of having it towed out of your driveway instead of being able to just drive it to the dealer yourself.
Chevy covers the towing 100%. 3 years/36000 miles bumper to bumper.
@@Boobtube. So do many other manufacturers, if not all. There's more than the monetary cost of having a vehicle towed. I've had a new car had to be pulled out of my garage, then loaded on a flatbed. There's the hassle of potential damage due to the tow, if you're not riding with the driver to the dealer, you now have to find a way there. Oops, they don't have a loaner available? Good luck I guess. No taxis or rideshares in a rural setting. Once they fix the vehicle, you have to find a way to get it back home. When you're single, you're relying on friends to give you a ride. Overall, it's a giant PITA far exceeding the actual monetary cost of getting towed. If I was in Andre's position, I would have likely done the same thing and tried to get the truck running myself, if possible. Just like he did.
I can think of no good reason to have such sensitive, glitchy electronic in a motor vehicle besides novelty and planned obsolescence/dedicated dealership patronage. Like others have stated, just imagine this in five years, when the warranty runs out- or when you are hundreds of miles away from help? There is something to be said for simpler, more analog systems that were commonplace a decade ago.
My 2024 GMC 2500 Denali Ultimate got bought back within the first 4 months of owning it. Had paint issue on delivery, steering wheel leather peeled off within the first 400 miles, major oil leak that took over a month to repair only to have it leak trans fluid, emissions system problem at that point my dealer and GM chose to buy it back as it sat at the dealer for 3 of the 4 months of me owning it. My truck also had the battery drain issue my radio would stay on for hours eventually killed the batteries
That's what u wanted tho right ? Just cause you spent all that money doesn't buy quality 😂😂
@@cormaro13it's a lemon dumbass. What about the 99% of drivers who don't experience these issues?
I think you would have known that you could jump start the truck by simply referring to the owners manual, instead of assuming. It comes with the truck for a reason and covers these things. Also a trickle charger is for maintaining a battery not charging it. The truck probably could have been started within an hour if your used something like a Noco Genius 10.
Or, a regular battery charger set on 2 amp charge.
Exactly. Awfully dramatic way to describe your battery being drained and it needed to be jumped. I also saw at the end that you can disable over-the-air updates while GM sorts it out.
It seems that these issues are not so bad. I always modify my new vehicles so that they have more reliability and are more fun to drive. Looks like a good small truck.
My daughter is an SA at a Chevy dealer and she had one in today, same issue it was a serial data gateway module calibration update.
Yes, this is the root cause. The SDGM stays awake, for some reason or reasons, and drains the battery. Just in the last 1 or 2 days there is PIT6042B that describes this and the fix is to update the SGDM to the latest version.
Thanks for making your viewers aware!I’m in the market for a new truck for my wife I currently own a Tundra and I think we’ll stick with toyota and add a Tacoma to the fleet
It's the batteries!
In the last two years I have bought a battery for my yellow mini Cooper two for my orange one one for our motorhome one for our Honda fit and four for my mobility scooters.
It's definitely the batteries
Looks like a jump box along with jumper cables might be something to keep in truck.
Why should you need Jumper cables for a brand new Truck???😊
Just imagine the issues in five years.
This really does stink, but I truly appreciate TFL reporting it to us all and not hiding problems from the public. I know we can trust TFL to report the truth always and the young bucks coming up are carrying on what Roman and Nathan started! I want GM, Ford and RAM to build great vehicles that people can own for years cause what they now cost they absolutely need too.
Some smart chargers require the battery to have some minimal voltage, otherwise they don’t do anything. It may explain why the battery was still dead. An older style charger may have worked in this case.
It’s ECU was shut down. Live updates do that.