3 main ways to fix. Sheltered locations More visible locations Diverse charger models. locations already manned. Petrol stations, cop shops, supermarkets etc. This would cut vandalism down, and allow more eye balls on the chargers. So many chargers are out in the open. They need but a simple shelter over them and I’m sure that cut a fair amount of downtime. I’m sure petrol pump out in open where always breaking at first. Tesla Tom has always said need to diverse the charger makes. Can’t all be using Trit units.
Found this in a forum: I saw someone ask about issues with these chargers in other parts of the world, and yes they exist. One of these chargers was just installed in my town last week in Ontario Canada. I happened to be in the parking lot when I saw the technician pull out the "now open" sign from his truck, so I figured I'd give it a try. After about a minute, I got Error 139. Luckily the tech didn't drive off yet, and was able to fix it up pretty quick. Error 139 is a fault when one of the cooling fans is unable to kick in, and apparently the plug for this fan is in an inconvenient spot, and needs to be disconnected for quite a lot of internal service, and some tech's forget to plug it back in when they're done. He popped off the back cover, and had it reconnected in a few seconds. I would have thought that a system like this would run through a self-test when powering on to check all these things, but maybe they were monkeying with it after it was powered on. The next day I came back to the same charger, and again after a minute got Error 64 No tech around this time, so I submitted a report through the charge network's app. Don't know what this one is, but I suspect it's also related to the cooling system since it happened at nearly the same amount of charge time. 2 days later I tried the same charger and had no problems over a 30 minute charge.
Good topic for a video, Rob. Unfortunately, Tritium chargers are notoriously unreliable in Europe as well. Bjorn Nyland regularly points this out in his videos. As for the reason, most likely due to a poor engineering, I'm guessing. But Tritium are the only ones who know for sure, but aren't necessarily going to tell us 😉 There aren't all that many moving parts in them, so no reason for electronics to constantly be failing unless they are seriously under-spec'ed...
@@SydneyEV yes, i agree with you. i think NRMA has given up on the chargers in bourke and brewarrina. also petrol bowsers in those outback areas have heavy metal grids around them. for the same reason i suspect. many people think the 350kw tritium chargers are broken because the screen either does not work or is burned out. they work though with the rfid card or the app. and there are many screens out there not working. and no vandalism.
I drove Sydney to Townsville in my Y recently, (in 2, 1/2 days) when I'm in the Tesla network I always run it down as low as possible, when I'm in the charging wilderness I always keep 2 chargers in range just in case.
Err 139 Radiation Fan Error according to Tritium error table this fault can be fixed remotely. It is not the networks or the grid...it is this particular manufacturer (2nd largest in the world). Ampol is using ABB Terra units (much better) and WA is rolling out Kempower brand chargers (very best). It's not only that Tritium chargers fall over all the time, it takes months to repair them too. The real issue is that networks buy these chargers with no minimum up time guarantee or max repair cycle agreements in place, both are common in other industries. Tesla got it right from day 1: Reliable, super easy to use, automatic authorisation and minimum 4 stalls per location. 10 years later and everybody else is still struggling: shame, shame. Same story in the US or Europe btw. Edit: For Chargefox and Evie use RFID card, much quicker and easier, you can still monitor the charging process via app later on (pops up automatically).
@@SydneyEV It does say Chargefox right top on the charger. All chargers are networked, some faults can be cleared by doing the unplug/replug cycle, some faults by rebooting via eStop (the new RTM75 don't have one) and some faults remotely by support.
Good. Stupidly Arena requires 1/2 of the plugs to be chademo while the NSW rules min. one Chademo per site which is sensible. The Tenterfield SuC is one of those but I have not seen a non Tesla charging there successfully.
@@SydneyEV yeah but! tesla opened a nsw subsidized charger in figtree and there are no chademo and i am not so sure they are open to non tesla cars. at least it does not show up in the tesla app as publicly accessible.
@@moestrei That was the Arena conditions back in 2018 (Ultrafast program) and 2020 (Suburban program). Likely different if they launched a program today, and seemingly some are trying to get them to alter the 2020 terms. Also remember that Japan will be a big source of cheaper 2nd hand vehicles, so CHAdeMO will still grow, just not as quickly as CCS2
@@ursodermatt8809 Not yet.. Tesla doesn't get any more money till they have 30% of their contracted chargers open - so something like 100 stalls (and meeting conditions) so they have some time.
Why are the Tritium chargers so bad vs Tesla though? Edit: probably should have watched until the end of the vid, before literally commenting the questioned posed by OP.
New company with no experience, exploded in output, electronics designed in Australia but then manufactured in China. Management focussed on expansion (very successfully) but not on service/maintenance (could bite them one day). Don't know why networks keep buying them.....but then it would be nice to see them getting on top of the issues as there are not many Aussi companies exporting high tech to overseas. (Ah yes, I had several job interviews with them.....interesting).
@@moestrei While a newish company they had an early investment and technology agreements with Gilbarco Root who make most of the petrol pumps worldwide which are pretty reliable. At least in Australia Tritiums performance has been similar to ABB (who Chargefox used early on with it's 350kW network), who were one of the better performers on the original Electricity America rollout.
@@mark123655 Similar to ABB ? Petrol pumps ?? What has a petrol pump and a fast charger in common??? In EU Tritium is second worst but ABB in the upper section of reliability. Kempower and Alpitronic are the best.
@@moestrei Will see how the other manufacturers do in Aus, hopefully better but the Aussie environment is pretty brutal.. I haven't seen any independent comparisons in the Europe (Bjorn has conflicts thanks to his Kempower sponsorships)
@@mark123655 Yes Bjørn certainly doesn't like Tritium. I once commented on that and I got a blast of abuse back from him 😃. I hire EVs in Germany (got family there) and Ionity is one of the networks I use as there are always plenty of chargers at prime locations. They use Tritium 350kW and there are always 2-4 faulty chargers per site. Fortunately you can see on the app of what is available.
The charging network outside of Tesla is the single biggest impediment to EV adoption in Australia. It’s that simple. I love my Tesla, but people need to be able to choose the EV of their choice. Right now I have a hard time recommending anything other than a Tesla if you plan to take trips. I think part of the solution will need to be carrot and stick. We need to offer support and plenty of it to get charging stations in. At the same time, we need to ensure that there are penalties if charger up time is it maintained.
@@SydneyEV In Germany sites have 6-20 or more chargers so a few defect ones hurt only in peak (holiday) season. Also a number of Tesla sites are now open for all EVs.
Out Of Spec (America) is trying to spread the idea of people doing an entry per charger/attempted charge rather than per site on PlugShare so people go ‘x didn’t work’ ‘y didn’t work’ ‘z did work or worked at a limited rate’ etc. to give other drivers and companies a better idea of what’s going. They also have a recent video on their podcast channel where they launch ‘Rate Your Charge’ on Twitter and basically aim to raise as big of a racket as possible on social media because that seems to be the only way they can get chargers fixed quickly. See also their ‘unwrapping a Christmas from hell for CCS drivers’ video on their review channel. Maybe Solar Citizens or other EV related groups might be interested in getting together and doing something similar?
If these companies have received government funding they should have had reliability targets to meet. As Tesla seem to be able to keep their chargers functioning so it seems a maintenance issue and Europe has a similar problem according to Bjorn Nyland. If Tesla is going to open up to all makes it will need to rapidly expand its network and charge a premium for non Tesla vehicles as Elon offered all makes to join and they laughed at him, who’s laughing now.
3 main ways to fix.
Sheltered locations
More visible locations
Diverse charger models.
locations already manned. Petrol stations, cop shops, supermarkets etc.
This would cut vandalism down, and allow more eye balls on the chargers.
So many chargers are out in the open. They need but a simple shelter over them and I’m sure that cut a fair amount of downtime. I’m sure petrol pump out in open where always breaking at first.
Tesla Tom has always said need to diverse the charger makes. Can’t all be using Trit units.
Found this in a forum:
I saw someone ask about issues with these chargers in other parts of the world, and yes they exist.
One of these chargers was just installed in my town last week in Ontario Canada. I happened to be in the parking lot when I saw the technician pull out the "now open" sign from his truck, so I figured I'd give it a try. After about a minute, I got Error 139.
Luckily the tech didn't drive off yet, and was able to fix it up pretty quick. Error 139 is a fault when one of the cooling fans is unable to kick in, and apparently the plug for this fan is in an inconvenient spot, and needs to be disconnected for quite a lot of internal service, and some tech's forget to plug it back in when they're done.
He popped off the back cover, and had it reconnected in a few seconds.
I would have thought that a system like this would run through a self-test when powering on to check all these things, but maybe they were monkeying with it after it was powered on.
The next day I came back to the same charger, and again after a minute got Error 64
No tech around this time, so I submitted a report through the charge network's app. Don't know what this one is, but I suspect it's also related to the cooling system since it happened at nearly the same amount of charge time.
2 days later I tried the same charger and had no problems over a 30 minute charge.
Good topic for a video, Rob.
Unfortunately, Tritium chargers are notoriously unreliable in Europe as well. Bjorn Nyland regularly points this out in his videos.
As for the reason, most likely due to a poor engineering, I'm guessing.
But Tritium are the only ones who know for sure, but aren't necessarily going to tell us 😉
There aren't all that many moving parts in them, so no reason for electronics to constantly be failing unless they are seriously under-spec'ed...
yes them tritium chargers often break down 2 days after installation. without the help of juvenile vandals at all.
@@SydneyEV
yes, i agree with you. i think NRMA has given up on the chargers in bourke and brewarrina.
also petrol bowsers in those outback areas have heavy metal grids around them. for the same reason i suspect.
many people think the 350kw tritium chargers are broken because the screen either does not work or is burned out. they work though with the rfid card or the app. and there are many screens out there not working. and no vandalism.
Don't blame yourself. It's Tritium. It's already broken, always is, but sometimes it's not sure that it's broken and so it accidentally works.
I drove Sydney to Townsville in my Y recently, (in 2, 1/2 days) when I'm in the Tesla network I always run it down as low as possible, when I'm in the charging wilderness I always keep 2 chargers in range just in case.
Err 139 Radiation Fan Error according to Tritium error table this fault can be fixed remotely. It is not the networks or the grid...it is this particular manufacturer (2nd largest in the world). Ampol is using ABB Terra units (much better) and WA is rolling out Kempower brand chargers (very best). It's not only that Tritium chargers fall over all the time, it takes months to repair them too. The real issue is that networks buy these chargers with no minimum up time guarantee or max repair cycle agreements in place, both are common in other industries. Tesla got it right from day 1: Reliable, super easy to use, automatic authorisation and minimum 4 stalls per location. 10 years later and everybody else is still struggling: shame, shame. Same story in the US or Europe btw. Edit: For Chargefox and Evie use RFID card, much quicker and easier, you can still monitor the charging process via app later on (pops up automatically).
@@SydneyEV It does say Chargefox right top on the charger. All chargers are networked, some faults can be cleared by doing the unplug/replug cycle, some faults by rebooting via eStop (the new RTM75 don't have one) and some faults remotely by support.
@@SydneyEV I don't think the Imiev can overheat ANY charger 😂😂😂😂
Just a note that the recent Tesla funding is coming from the NSW Government EV Master Plan, not Arena which is Federal Govt
Good. Stupidly Arena requires 1/2 of the plugs to be chademo while the NSW rules min. one Chademo per site which is sensible. The Tenterfield SuC is one of those but I have not seen a non Tesla charging there successfully.
@@SydneyEV
yeah
but!
tesla opened a nsw subsidized charger in figtree and there are no chademo and i am not so sure they are open to non tesla cars. at least it does not show up in the tesla app as publicly accessible.
@@moestrei That was the Arena conditions back in 2018 (Ultrafast program) and 2020 (Suburban program). Likely different if they launched a program today, and seemingly some are trying to get them to alter the 2020 terms.
Also remember that Japan will be a big source of cheaper 2nd hand vehicles, so CHAdeMO will still grow, just not as quickly as CCS2
@@ursodermatt8809 Not yet.. Tesla doesn't get any more money till they have 30% of their contracted chargers open - so something like 100 stalls (and meeting conditions) so they have some time.
@@mark123655
feels to me like they are defrauding NSW. at the least not enforcing the spirit of the idea of them grants.
Why are the Tritium chargers so bad vs Tesla though?
Edit: probably should have watched until the end of the vid, before literally commenting the questioned posed by OP.
New company with no experience, exploded in output, electronics designed in Australia but then manufactured in China. Management focussed on expansion (very successfully) but not on service/maintenance (could bite them one day). Don't know why networks keep buying them.....but then it would be nice to see them getting on top of the issues as there are not many Aussi companies exporting high tech to overseas. (Ah yes, I had several job interviews with them.....interesting).
@@moestrei While a newish company they had an early investment and technology agreements with Gilbarco Root who make most of the petrol pumps worldwide which are pretty reliable.
At least in Australia Tritiums performance has been similar to ABB (who Chargefox used early on with it's 350kW network), who were one of the better performers on the original Electricity America rollout.
@@mark123655 Similar to ABB ? Petrol pumps ?? What has a petrol pump and a fast charger in common??? In EU Tritium is second worst but ABB in the upper section of reliability. Kempower and Alpitronic are the best.
@@moestrei Will see how the other manufacturers do in Aus, hopefully better but the Aussie environment is pretty brutal.. I haven't seen any independent comparisons in the Europe (Bjorn has conflicts thanks to his Kempower sponsorships)
@@mark123655 Yes Bjørn certainly doesn't like Tritium. I once commented on that and I got a blast of abuse back from him 😃. I hire EVs in Germany (got family there) and Ionity is one of the networks I use as there are always plenty of chargers at prime locations. They use Tritium 350kW and there are always 2-4 faulty chargers per site. Fortunately you can see on the app of what is available.
The charging network outside of Tesla is the single biggest impediment to EV adoption in Australia. It’s that simple.
I love my Tesla, but people need to be able to choose the EV of their choice. Right now I have a hard time recommending anything other than a Tesla if you plan to take trips.
I think part of the solution will need to be carrot and stick. We need to offer support and plenty of it to get charging stations in. At the same time, we need to ensure that there are penalties if charger up time is it maintained.
Is exactly like that and it is not acceptable. I know a guy (Dubbo area) who bought an EV6 and gave up after a few weeks and ordered a MY.
@@SydneyEV In Germany sites have 6-20 or more chargers so a few defect ones hurt only in peak (holiday) season. Also a number of Tesla sites are now open for all EVs.
Out Of Spec (America) is trying to spread the idea of people doing an entry per charger/attempted charge rather than per site on PlugShare so people go ‘x didn’t work’ ‘y didn’t work’ ‘z did work or worked at a limited rate’ etc. to give other drivers and companies a better idea of what’s going.
They also have a recent video on their podcast channel where they launch ‘Rate Your Charge’ on Twitter and basically aim to raise as big of a racket as possible on social media because that seems to be the only way they can get chargers fixed quickly. See also their ‘unwrapping a Christmas from hell for CCS drivers’ video on their review channel.
Maybe Solar Citizens or other EV related groups might be interested in getting together and doing something similar?
If these companies have received government funding they should have had reliability targets to meet. As Tesla seem to be able to keep their chargers functioning so it seems a maintenance issue and Europe has a similar problem according to Bjorn Nyland. If Tesla is going to open up to all makes it will need to rapidly expand its network and charge a premium for non Tesla vehicles as Elon offered all makes to join and they laughed at him, who’s laughing now.