I am very confused !! my brand new Crane 3s has no any response when I powerd on and goes on sleep mode straight away Zz !! the app could not connect with device and and firmwere is version 1:00 ! what shoud I do ?
hi did u unlock all axis properly, usually it goes straight to sleep mode if there is no camera on there or if any of the axis locks are in locked position
@@marcelbrandel9078 I unlocked it stayed in that mode after I went to update it was for update 1.0 very strange to go for an update that didn't even come in it
So does the wireless transmitter allow you to press the record button on the gimbal make the camera start recording? How would connect a BMPCC 4k with the smart sling functions?
Hey you show controlling focus using the gold wheel on the smart handle but in my case that won’t work. Only the focus wheel on the left side will work. Any idea? I’ve tried all of the settings. Zoom works fine. Thanks
Hi Cody, thank you for mentioning this, I'm very sorry, this was an edit mistake that slipped thru, it should have been the shot with the focus wheel on the lower right side, the editor must have mixed it up and I also missed it in the review before upload. We will write it down in the comment. Let me also ask Zhiyun if they can somehow make it available for that wheel too to control focus, I do think it will be a good feature to have.
HI. Anyone know why after connecting the eos R the photo button on crane3s once works one shot AF and another (mostly) not working. How fix this problem?
Hello! I would love for you to help me, I have bought the crane 3s to use it with my canon c200, I stabilized it for the first time but when I turn it on the blue light turns red in pov and neither a motor works, it does not stabilize or anything, in the command appears update followed by an X , hopefully you can help me since I have filming from tomorrow with this equipment and it is not working for me.
I just did, but still at loss for how. However, use the USB-c to USB-c cable and follow steps. Bonus that aperture and iso etc are working on handle--but then a lock button stops me from changing it...still figuring out. Also make sure you have the latest drivers in the a7siii and also the firmware update from Zhiyun
You can use that Type-C to Multi USB cable to connect, select with pc remote on your camera usb setting, select with sony off on your crane 3s gimbal menu to try.
Turning my gimble on gives it a red ring on the power indicator, and the smartsling has the sleep icon. I cannot even connect the zy play app via bluetooth to upgrade the firmware. I reached out to Tech Support because I might have a defective unit. Any advice? I don't know when they will get back to me and I am running out of time between now and a shoot i have coming up which I was going to use this for. I'm going to be very disappointed if I have to RMA this.
Hi Hugh, that's weired, personally on my side I haven't experienced this type of error yet and don't know. Maybe try this, first detach your smartsling handle and turn on the gimbal with properly balanced camera package and unlock all axis lock. If this doesn't work then check if all adjustment screws are tight on the axis. Then if it also still doesn't work try attach your gimbal to a windows computer with the usb type-c cable to manually upgrade the firmware, which you can download from the website
@@marcelbrandel9078 Thank you for your reply, I have checked everything you mentioned and still no luck. There is absolutely no power to the motors when turning it on. I have uploaded a video showing the issue for a better reference. th-cam.com/video/lopvufgM-ss/w-d-xo.html i really appreciate your help. Your videos were the reason I bought this gimble.
@@hugheggs Hi Hugh, one more question, have you tried updating it without having the smartsling handle attached? simultaneously I'm already contacting someone I know at ZY to check
@@marcelbrandel9078 I did try that as well. I contacted the manufacturer and they did get back to me and replied with "Sorry to hear the trouble. According your info, gimbal must be send back for checking, can't fix directly. Zhiyun gimbal have one year warranty, within one year, customer can contact seller for related service. currently, most of zhiyun dealers can provide service for their customers in own country. if not, provide gimbal purchased invoice/ receipt and S/N number, we will guide you next step." I have already ordered a new one as this will need returning and I also rented one to pick up tomorrow as a back up just in case. I appreciate you looking into this matter for me. I'm sure its good information for you to know as well since you deal with this gimbal and other issues with it extensively.
@@marcelbrandel9078I have tried with the FN button set to both locked and unlocked. And still nothing happens when I press the F button. It works fine from the app, and from my smartsling handle. So that is strange.
I am dissapointed. I just received my 3S and I see that the SmartSling cannot comunicate with the Canon C200. In order to control it, you need to buy an extra cable that is not easy to find. You should warn people about that
i can't tell for sure, since I didn't had the chance to test every camera fully, and C100 I remember is not ready yet to be able to be controlled via the gimbal
I trued to conect my crane 3 S to Bluetooth and I can not see the name of the Bluetooth signal from my crane in the phone. There is something wrong?
Where can use Bluetooth buttons on gimbal
Hi I’m having the same issue .Did you manage to resolve it
I am very confused !! my brand new Crane 3s has no any response when I powerd on and goes on sleep mode straight away Zz !! the app could not connect with device and and firmwere is version 1:00 ! what shoud I do ?
hi did u unlock all axis properly, usually it goes straight to sleep mode if there is no camera on there or if any of the axis locks are in locked position
@@marcelbrandel9078 I unlocked it stayed in that mode after I went to update it was for update 1.0 very strange to go for an update that didn't even come in it
Does anyone know how to get the crane 3s out of standby mode?
one year ago. still no. no-one knows. not even Marcel :(
Hi how to reset the gimble after changing different modes?? There is reset button on smart sling handle but it isn't working....
Can i Press record through the App without the Transmitter? and is it possible to change camera settings (once tethered) without the main Crane Arm?
So does the wireless transmitter allow you to press the record button on the gimbal make the camera start recording? How would connect a BMPCC 4k with the smart sling functions?
Does the handle automatically turn on when connected to the crane 3s? because mine doesn't.
Hi I recently bought a new crane 3s pro and my smart sling handle doesn’t turn on I.e no light is seen. Can u help me ?
The app doesnt show any Crane gimbals to connect to
Hey you show controlling focus using the gold wheel on the smart handle but in my case that won’t work. Only the focus wheel on the left side will work. Any idea? I’ve tried all of the settings. Zoom works fine. Thanks
Hi Cody, thank you for mentioning this, I'm very sorry, this was an edit mistake that slipped thru, it should have been the shot with the focus wheel on the lower right side, the editor must have mixed it up and I also missed it in the review before upload. We will write it down in the comment. Let me also ask Zhiyun if they can somehow make it available for that wheel too to control focus, I do think it will be a good feature to have.
@@marcelbrandel9078 What does the golden wheel controls? thanks
Isnt it possible with the App to Change the Joystick Options, Like Invertert for example?
Thank your man michael tobin for promoting your channel;
HI. Anyone know why after connecting the eos R the photo button on crane3s once works one shot AF and another (mostly) not working. How fix this problem?
Hello! I would love for you to help me, I have bought the crane 3s to use it with my canon c200, I stabilized it for the first time but when I turn it on the blue light turns red in pov and neither a motor works, it does not stabilize or anything, in the command appears update followed by an X , hopefully you can help me since I have filming from tomorrow with this equipment and it is not working for me.
Thank you for your video. I can't connect my Blackmagic 6k pro with this Crane 3S. I'm using a usb-c cable. What is the problem?
turn on the gimbal first and then turn on the camera, besides, did you set camera manufacturer on the gimbal or ZY Play?
@@LengLynn thanks for your reply. I already sold the gimbal, because it’s way to heavy.
Hi the app will not find the gimbal via Bluetooth. Has anybody experienced this too ?
Can anyone explain how to connect a Sony A7sIII with the Zhiyun Crane 3S? The A7sIII is on the compatibility list but I cannot get them to sync.
I just did, but still at loss for how. However, use the USB-c to USB-c cable and follow steps. Bonus that aperture and iso etc are working on handle--but then a lock button stops me from changing it...still figuring out. Also make sure you have the latest drivers in the a7siii and also the firmware update from Zhiyun
Do you know if the iage transmitter works for a NIkon D7500?
I have a problem to start my a7iv start shooting from gimble crane 3s itself can anyone help me
You can use that Type-C to Multi USB cable to connect, select with pc remote on your camera usb setting, select with sony off on your crane 3s gimbal menu to try.
does it work with the dvx 200
Turning my gimble on gives it a red ring on the power indicator, and the smartsling has the sleep icon. I cannot even connect the zy play app via bluetooth to upgrade the firmware. I reached out to Tech Support because I might have a defective unit. Any advice? I don't know when they will get back to me and I am running out of time between now and a shoot i have coming up which I was going to use this for. I'm going to be very disappointed if I have to RMA this.
Hi Hugh, that's weired, personally on my side I haven't experienced this type of error yet and don't know. Maybe try this, first detach your smartsling handle and turn on the gimbal with properly balanced camera package and unlock all axis lock. If this doesn't work then check if all adjustment screws are tight on the axis. Then if it also still doesn't work try attach your gimbal to a windows computer with the usb type-c cable to manually upgrade the firmware, which you can download from the website
hopefully this helps, and if the gimbal starts turning on without the smartsling handle, let me know and i'll try figure out the next step
@@marcelbrandel9078 Thank you for your reply, I have checked everything you mentioned and still no luck. There is absolutely no power to the motors when turning it on. I have uploaded a video showing the issue for a better reference. th-cam.com/video/lopvufgM-ss/w-d-xo.html
i really appreciate your help. Your videos were the reason I bought this gimble.
@@hugheggs Hi Hugh, one more question, have you tried updating it without having the smartsling handle attached? simultaneously I'm already contacting someone I know at ZY to check
@@marcelbrandel9078 I did try that as well. I contacted the manufacturer and they did get back to me and replied with
"Sorry to hear the trouble.
According your info, gimbal must be send back for checking, can't fix directly.
Zhiyun gimbal have one year warranty, within one year, customer can contact seller for related service. currently, most of zhiyun dealers can provide service for their customers in own country.
if not, provide gimbal purchased invoice/ receipt and S/N number, we will guide you next step."
I have already ordered a new one as this will need returning and I also rented one to pick up tomorrow as a back up just in case. I appreciate you looking into this matter for me. I'm sure its good information for you to know as well since you deal with this gimbal and other issues with it extensively.
Thanks a lot for sharing 👍 My "F" button dont work. Nothing happens when i press it. Do you have any idea why that could be?
Hi maybe you already did it, but just to double check did you try going in to menu/key/trigger and select click?
ah no sorry, wait, I mixed it up, under crane 3S check if you maybe have the FN button accidentally on lock all keys mode
@@marcelbrandel9078I have tried with the FN button set to both locked and unlocked. And still nothing happens when I press the F button. It works fine from the app, and from my smartsling handle. So that is strange.
How do you change the joystick sensitivity?? Or Is that not available yet??
You can set it by using the ZHIYUN Calibration Upgrade Tool after connecting the gimbal to the computer.
Hey my app isn’t working please advise thank you
hi what exactly isn't working, the app can't be downloaded and installed or do you have problem connecting to your gimbal
At 2:40 there is an edit mistake it should be the normal focus wheel, not the little golden dial wheel on the SmartSling handle.
My friend, I would like you help me with a question about focus
I am dissapointed. I just received my 3S and I see that the SmartSling cannot comunicate with the Canon C200. In order to control it, you need to buy an extra cable that is not easy to find. You should warn people about that
Hi ! thanks for heads up, can you linkme the cable i need ?
Chipset Visuals it seems like it doesn’t even exist.
@@alejomontoya9420 if you bouht it what was the name? or give me something:)
Chipset Visuals I never said i bought it.
Chipset Visuals actually it seams like it doen’t even exist. I felt cheated buying this gimbal. I can’t control my cam from it.
Good video Marcel i like it. Can u explain how i connect my Eos C100 to the Zhiyun3s pro gimble?
i can't tell for sure, since I didn't had the chance to test every camera fully, and C100 I remember is not ready yet to be able to be controlled via the gimbal
@@marcelbrandel9078 oh that‘s sad. But thank u for your reply.
@@marcelbrandel9078
Pllpp
@@marcelbrandel9078 pppppopplo
Great Work
I cannot believe I had to look up where the hell the ON button is, but to be honest it's really not very obvious. 😿
Great video
Thanks!
okay so if you don't have remote screen control this video is not for you.