I got the most basic Speed Queen washer dryer in 2015, and have had no problems at all. It's best to get the most simple one you can get - mechanical controls, little or no electronics, etc. SIMPLE means less to break.
@John Jacob How so? All new SQ machines on their website use electronic control boards even the ones that have knobs which in reality are are electronic encoders. The last mechanical model was in 2015 from what I've heard
Got the TC5 two weeks ago. No regrets. Cleans clothes. Cleans sheets. Works ‘old school’. It’s the one to buy if you want no frills quality. Only thing really missing is a low water level setting.
Yeah it's the best washing machine to buy.....IF you can afford it that is. Long story short, every American citizen isn't fortunate enough to have 1000+ bucks in their banking accounts each week or 3000+ bucks to spare each month. It's ridiculously easy to tell somebody what's the best product to buy, but it's whole nother' story when it comes to actually HAVING the money to buy said product. Don't take this the wrong way, this isn't some guilt-tripping reply or anything like that, I'm just addressing the simple fact that some people have no choice but to buy substandard major appliances, and Contrary to popular belief, everybody that's in the low-income bracket didn't choose to be on low-income, it's a debilitating situation that they were put in due to certain circumstances unbeknownst to other people living their own troubled lives. Ok, now this has turned into a soliloquy lol, so maybe I'll just stop right there. I apologize if this comes off in a negative way, that wasn't my intentions, I was only trying to address the big elephant in the room since it seems that nobody else cares to do so. Again, I apologize if this sounds presumptuous, verbose, and/or belligerent in context. God Bless, stay safe, and GodSpeed bro🙏.
@@Enigmaculate for people that cant afford a new tc5 id recommend getting a kenmore direct drive (Used because they dont make them anymore). The kind that has the front drain pump attached directly to the motor. They pop up on Craigslist all the time for around $200 or even cheaper. They’re my favorite machines.
I have had similar experiences with a newer Maytag, so I bought a stripped-down, basic GE agitator model thinking I would outsmart the system. I've had it for 4 years. It made screaming noises from DAY 1, first the washer, then the dryer. I've had it repaired about 8 times for different reasons (they did get the screaming to stop) and my honest repairman finally said not to spend another penny on it. He told me to go get the Speed Queen TC5000, the only quality old-school washer on the market. Unless someone convinces me otherwise, I'm buying it tomorrow. I'll keep you posted!
Just curious, did you buy a new washer. If you didn't buy a Speed Queen, did you consider buying a Maytag commercial washer? That's an excellent choice too, though the Speed Queen is better, but perhaps disportionately expensive.
@@BadfingerFan, Without a shadow of a doubt Speed Queen washing machines are more expensive. Yes, I understand that they're built to last and wash your clothes with the tried and true wash action, but at the same time, it's not common to have 1000+ bucks to spare for a washing machine, especially if you're on a fixed income, and that's not even including the bills and rent or mortgage payments. It's really strange how pretty much nobody seems to be addressing this. It's very easy to tell people, " _You NEED to get a Speed Queen! It's the best washing machine that money can buy!_ " Yeah, but guess what? You also _NEED_ a whole lotta money to buy one. While some of these people mean well, money doesn't just magically appear in someone's banking account or wallet whenever they're told that they NEED to buy something (for a lack of a better explanation). It's really annoying to be honest. If you pull up Speed Queen on the web, or on TH-cam, all you see are web articles and videos that's advertising Speed Queen as the best choice for a washing machine (and rightfully so), and yet, it seems NOBODY is addressing the big elephant in the room, every American citizen isn't wealthy with beefy bank accounts or has multiple credit cards with high spending limits. My two favorite washing machine and dryer brands is GE and Speed Queen (even though my family has never owned any Speed Queen washing machines, I'm just familiar with the old-school tried and true build and wash action). Anyway, I just wanted to address this if nobody else will. God Bless, stay safe, and GodSpeed🙏.
The dealer can fix an actual broken or malfunctioning part, but she's kinda doing the right thing by telling the manufacturer that the *design* of the machine is such that it just doesn't clean very well - because it doesn't. Every test I've seen of the TR (and even most of the tests of the TC believe it or not!) show that they just... don't clean very well. But what all these Americans dont realize now that they're all doing the trendy thing lately of fetishizing these Speed Queen washers is that they're designed for commercial use - commercial meaning apartments, dorms, etc... places where the actual cleaning performance is absolutely not a concern, the only concern of the purchasing organization is expected lifespan and TCO. If you look at commercial operations where *actually cleaning well* is a requirment - like hotels, hospitals, and other institutions, you'll notice that they *only* use front load machines. Terrible performing and energy hogging Speed Queen top loaders are like Stanley cups - people are suddenly *convinced* they need one and that it will make their life complete, but the truth is they're not very nice machines to live with and cost *literally thousands* of extra dollars over the life of the machine to run!
@@deidrabay I own plenty of washers but I don't own a Speed Queen front load, so I can't speak personally to their performance or reliability... however I've had a few customers with them and talked about them... the general consensus seems to be similar to the top load models in that they're designed first and foremost for multi-family settings - relatively few "creature comforts" and slow spin speed (dryer energy costs in commercial applications are generally of zero importance lol), but with the better cleaning that's less dependant on having exactly the right size load of laundry, of a front load machine. They're also a notably smaller capacity than most residential units. Honestly what I, and most of the salespeople and technicians I know own, is a relatively base model LG front load - the WM3400 can be had for like $599 right now with memorial day sales, and it's just a tank... It'll go 14 years between major service calls on average... which by some estimates might even be a little better reliability than the SQ (although total lifespan is likely somewhat shorter) but the LG costs what, like 1/3 the price... and the LG will actually have well-engineered self-balancing algorthms, tilted axis that effectively keeps water from ever leaking out of the door gasket, a truly huge capacity (their 4.5's will fit most king size comforters) and a rip-snortin fast spin that will save you a lot - literally thousands - of dollars in electricity over the life of the machine in dryer energy usage. Just keep the door ajar when you're not using it and don't use too much detergent and I promise it will *not* get moldy. Oh and avoid Samsung, Whirlpool and Maytag front loaders - they're all pretty unimpressive designs with major known weaknesses that are getting long in the tooth. The low-key "mass market" reliability king is LG's front load. Also avoid most modern HE top loaders unless you want a trendy "minimum viable product" - if you absolutely have to have a top loader, get the SQ but be prepared for lackluster cleaning and maybe look into a wood-fired dryer so you can saw down a few logs when it's time to boil all the water out after the 700 rpm spin. lol.
Mine is all digital. And you hit the start button. And nothing. Hit the start button. Nothing. Over and over. Until it decides it’s gonna start. But I agree with her. Mine don’t clean very well
@@wendymooers7221 I think I purchased mine the last year they made the manual knob controls. Just less to go wrong and no lid lock. Don’t know if I wold have purchased otherwise. Mine has been an absolute workhorse and cleans the clothes well. I’m sorry yours didn’t work out for you. If I had to buy something new today I honestly don’t know what I would buy.
I threw away my 2 year old LG big beautiful red washer when it failed the first year. Diagnosis? It needed a new tub bearing which meant you buy a new fukn tub, almost twice the price of the washer. LG is no longer something I look at, I don’t care what they make!
LG's front load machines are by far the most reliable washer that *won't* cost you upwards of 3 to 4 thousand dollars in excessive electricity from the lazy 700 rpm spin on those tin-can top loaders... but hey, buying a new HE top loader with a totally fake "agipeller" designed to rip off american consumers who are doing the trendy thing of trashing their excellent performing front loader because they let it get moldy.. because they're american and would absolutely NOT be told how to do anything... is just more "fake freedom American consumerism" that we've come to expect.. 😢
What model do you have? You were not specific enough for a comprehensive review. Where did you buy it? Many stores sell appliances but do not have authorized repairmen in store. I have had my washer for 25 years. I purchase from local dealers with in store service. It makes a difference.
I used to sell speed queens. They just don't break at all. I've never seen one with a touch screen outside of a catalog. This must be some modernized 1st generation model. Id steer clear of these until they work the bugs out.
If you open the lid it says "Alliance" that is the manufacture of the Speed Queen. I have owned my SQ for almost 10 years never had one issue mine is old school TC5 nothing electronic all manual.
I have the 2020 TC5 series model, one level below yours, and ours has been great. Sounds like you got a dud, sorry to hear about that. I hope Speed Queen steps up because 3 weeks is ridiculous. I'd be pissed too!
i'm just a bystander on this one. FYI "alliance" is just the holding company for SQ. I don't have one yet, so I'm not a fanboy (yet). But it's been a couple of years now. The reason i'm asking is that I'm guessing (hoping) that the actual SQ/alliance customer relations people kept working on it. It's sucks waiting, but what i'm hoping to hear is this was a (bearing/washer/gasket/switch problem, not a "go ask china" board problem.
I agree with that. I live in Florida too. Did you know that Badfinger's drummer Mike Gibbons lived in Clearwater, Florida until he died? The last standing member Joey Molland released an amazing album (produced by Mark Hudson) last year. It's well worth a listen if you like classic rock. Since Speed Queen raised their prices, I'm leaning towards a $900.00 (with discounts) commercial Maytag washer. I'll either get that or a used Speed Queen with mechanical knobs. Maytag raised the price of the commercial washer by $50.00 a few days ago, by the way. Of course you'll never need one though. Too bad that this cute TH-camr ended up with a lemon though.
We bought a speedqueen less than a month and a half ago in Amite, La. It worked fantastic at first but now it stops during the wash (with water still inside) and two lights blink on the controls. The only way to reset it is to unplug it and it may do it again or complete the cycle.
Mine was doing something similar recently, stopping, blinking, beeping, etc. My husband found out some sediment in the water line causes that, and after he cleaned out the little screen, it fixed the sensor that was being triggered and it works perfectly again. Hopefully that's your issue too.
I'm sorry to hear about your problems with your washer. I purchased their TC5 model in October and its the best washer I've ever used! II hope that they will be able to get your machine fixed, and please keep us updated.
@@brendame Speedqueen changed the TC5000 in 2018-2019? for 1 year {they were garbage for that year} They have since changed them back to tried and true design. The other models are still questionable at best once you get into the computer type dashboards. The current TC 5000 with mechanical dashboard is the real deal again. You're welcome. Have a great day.
Where to begin. Speed Queen has been around since oh 1910? The current models offer an enormous number of wash cycles to clean your clothes. I own the TR7 model which has an amazing build quality and many wash options to handle any type of clothing or sheets and so on you throw at it. Interestingly, if you want to conserve water this machine can do so ensuring your clothes are completely covered by water unlike other brands which struggle to determine the correct level of water. This unit will take 5 or 6 minutes to evaluate a low level of laundry while ensuring all materials are covered by water to clean. This machine is very sophisticated. If you have men's clothes from a heavy working environment such as jeans, gloves, dirty socks, and so on, it can easily clean them if you prepare your clothes for the wash. You can't expect to simply throw a 1/2 cup of detergent, hit start and expect miracles. Filthy clothes, even with grass stains, should be pre-treated with, as example, Spray and Wash. Select a pre - soak cycle and ensure you are using a QUALITY detergent such as tide. Don't buy crap from the Dollar Store. Select a heavy duty was cycle with a warm wash and you will do just fine. I have to use Calgon Water Softner (one cap full) where I live in Florida. Don't ever use Fabric Softners in your machine. Read about this on the Internet. You can also select an additional ending rinse cycle if you feel needed for farm clothes. If you are truly washing oh, say 6 loads of filthy jeans, add 1/2 cup of Pinesol to your detergent. It helps to attack the dirt stains and don't worry, clothes will not smell! The huge benefit to the Speed Queen is that if you want a full load of water in the tub, YOU GET IT.!! Just select that option. Great dependable machine but as with all wash loads, you have to determine your needs, use the correct cycles, use good detergents, pre-tain and pre-soak as necessary! Love you Speed Queen!!
Thanks for your video. In New Zealand these cost $3000 NZD a piece, which is twice the price of anything else, but same price as Miele front loaders. I like to see reviews from unhappy customers, as it makes me rethink a decision I was about to make. Essentially I’ve come to the conclusion that getting anything fixed these days is like trying to push s#*t uphill.
I'm here looking at Speed Queen reviews because I need to replace my $2000.- Miele piece of crap that failed catastrophically in just nine years due to incredibly incompetent design. The replacement part, half the cost of the entire washer... and that's with me doing the replacement myself at the cost of an entire day of my time. Customer service? Worthless. They couldn't care less how dissatisfied I am. Miele warranty... just one year. But they'll sell you a five year extended warranty...
@@Jerseyhighlander I’d be happy with nine years service from a washing machine. I have the Miele $4999 touch screen model. If it lasts me 9 years I would be happy.
@@lukiejames Some people are happy to be part of the throw it away society. I never will be. The years it lasted is only a small piece of the pie here though. While it failed catastrophically at only 9 years, for probably the past 4-5 years my family's clothes have been getting rinsed in a slurry of aluminum alloy and aluminum oxide filth that encrusts the outer drum where you can't see it. You like the idea of subjecting children to having their clothes and bed sheets and bath towels contaminated with soft metals that cause neurological & developmental damage? Alzheimer's sound like fun? Besides, Miele's marketing department can't shut up about their extensive testing to ensure a 20 year design life... I don't appreciate being lied to.
@@Jerseyhighlander I’m not sure where your located, however if you perform a 60 degree wash as stipulated in the manual after every 6/7 cycles, run their dedicated machine cleaner through the machine monthly as they stipulate and don’t use any bleach products in the machine this shouldn’t happen. If you use chlorine bleach, it will happen to any front loader regardless of brand. The metals don’t appreciate corrosive chemicals. With regard to the 20 year lifespan of their machines, that is subjective to use. They are tested to 10,000 hours of use and 20,000 hours on their little giants half way between domestic and commercial. If you perform 10 loads a week and you’re doing a 2 and a half hour cycle for example, that’s 25 hours a week. The machine will be worn out at the 8/9 year mark provided the machines not been overloaded, or the wrong chemicals have been used in the machine. Their 20 years use based of 10,000 operating hours assumes a certain allowance of working time each week. The same goes for when you buy from their website a 6 month supply of detergent. If you do a lot of washing, you may exhaust that detergent supply in 3 months and someone else might have it lasting longer then 6 months because they are a light user however the period of use is calculated on a specific number of cycles per week and per year. This is why all manufacturers who sell domestic machines won’t honour a warranty if the machine is used for commercial use, because the number of operating hours and the lifespan of the parts will quickly be worn out. I’m definitely on board with you about not living in a throw away society, however if a machines been a workhorse for ten years then I would consider that a win over another machine that might be cheaper and require replacement every 3 years.
@@lukiejames That's a lengthy reply, in my view, full of excuses. I'm going to keep mine short. The machine was properly cared for and not heavily used by any standard. I don't even have chlorine bleach in my home. The machine was, designed to fail and knowingly constructed to a pitifully poor standard. A high school student would know better than to combine dissimilar metals such as this in an environment of alkaline/caustic detergents. There is no other outcome any intelligent, rational person could possibly expect except premature failure and horrifically diminished function for years prior to that early failure. Miele used to make the drum support trunnion out of stainless steel like the inner and outer drum. They started at some point working on Wall Street's model of profits at any cost, cut corners, cut costs and made this important part from cheap, die cast aluminum. I expect this of garbage Made in China, not from Miele. It's a disgrace.
Alliance is the parent company for Speed Queen. Feel like you should check your facts before posting a negative review. I have the exact same machine and is by far the best washer I have ever had. Speed Queen is a laundry machine manufacturer headquartered in Ripon, Wisconsin, USA. Speed Queen is a subsidiary of Alliance Laundry Systems LLC, ...
I have the 2018 TR5 and had no issues... alliance makes Speed Queen so claiming that it’s aftermarket or not genuine is an inaccurate statement. I wash cloth diapers with my Speed Queen and the diapers always come out clean (poop/pee so I feel that’s as dirty as you can get!) Make sure you have a good wash routine.
Like others have said, Alliance = Speed Queen. Have had SQ machines for years ... they are built like a tank, and actually fill enough to cover clothes with water ... none of this washing/rinsing in a puddle nonsense. While under warranty, your appliance sales dealer should have your back to assure this doesn't happen. Where is your dealer in all of this?
Sorry you're having so much problems out of your water I bought a new Speed Queen a year ago it's the classic Model with the transmission it does a good job no problems.
I just purchased my very first speed queen washer and it’s getting delivered today!!! I’ve had whirlpool and Maytag washers before, I’m hoping this turns to be the love of my life.
I was giving you the benefit of the doubt until you mentioned that you live in Florida. That explains a lot. Now I will definitely buy a Speed Queen (which has always been owned and manufactured by Alliance), but I will choose the TR3 because simple = more reliable. BTW, inoperable is one word.
My speed queen washer has an error eD44 when I try start the wash. Have to unplug and try again and push start asap for it to work, sometimes have to do this a dozen times before it catches. Under warranty but during the height of the covid pandemic it was impossible to get service from any of the authorized warranty repair businesses. Hopefully this is the only problem I have once the part is replaced as these machines are supposed to last decades. And I'm a single guy so I don't use it as often as most house holds 🤦♂️
I feel your pain. My four month old Speed Queen has error ER65. Thanks to Covid 19, I don't know when it will be fixed. I liked it better when Speed Queen was owned by Raytheon (before being acquired by Alliance).
@@dogmom6772 I finally got it fixed a few days ago! I really should do a wash to be sure all is good. The contractor did a test, maybe a soak not sure. Hopefully you can get yours fixed soon!
What model do you have? Did you buy it at a big box store? I bought mine from a local dealer with service technicians. Many stores sell but farm out the service to inadequate technicians. Alliance is Speed Queen.
Im so frustrated with my Speeq Queen too and found your video searching how to fix it. Have had to have serviced twice in 6 months since I got it. Will start wash then stop 30 seconds later with water and soap and the links just blink continuously. Also had a 20 year old washer that worked fine. They think its a sensor because our water has debris from well water. So I have to have it replaced every month? So frustrating! Thought this was going to be a great machine and mine only has a 3 year warranty.
I just purchased the TR5003 and it would not even fill! My Kenmore died after 18 years. My repair man said Speed Queen. We have spent 2 and a half days getting it in to our little house through the garage and then to the little utility room to have it not even run! We have never paid this much for a washer machine and I’m upset 😠! It’s the lid latch that stays latched and the Electrical board that’s sending it wrong messages to the latch lid. I’m trying to go camping, trying to get back for my family Reunion the flowing weekend and no washer!
I don't have a Speed Queen but a few months ago I became interested in buying one when my 17 year old Maytag washer started leaking water. I called their toll free number to inquire where I could buy one in my area and if I needed it serviced for whatever reason, who in my area would service it. I gave her my number but not before she took my email address first and I never heard from her again. All I got was ads and more ads to buy one. Very bad service in my opinion though I'm sure they make good washing machines. Fixed my Maytag myself and still using it.
Alliance owns Speed Queen from what I’ve researched. Just another person not knowing what they are talking about and making bad reviews. I’ve never owned a Speed Queen but know what you’re saying before you say it. She was worried about zip ties and splicing wires. Obviously no clue what she is talking about. 🤣😂
I have a tc5. Unless than 1 year soap suds coming out of the standpipe. Almost all parts replaced on a brand new washer. Contacted SQ several times with pictures and videos. Their solution is one ignore me,2. Use vinegar as a clean out and then for several washes. They said it’s not the washer! Ok did that. Still having the same issue. I have never had an issue with suds coming out of a standpipe ever with other washers. I have seen other videos and read comments about others having the same issue. Also the BBB website really tells the story about what people are dealing with. Wish I had gone there first because I never would have spent the money on this machine.
Alliance is the company that owns Speed Queen. I have a 2017 Speed Queen which was the last year they made a really good old fashioned style washer that will last for decades.
Did you purchase the TR model of Speed Queen ? From everything I've read people and Speed Queen customer service advise that if it is just regular dirty clothes and not Very dirty work clothes the TR model should get them perfectly clean. But on the other hand if you have very dirty work clothes, they advise the TC model is better as the agitators are different on the TR and TC models. I just ordered a TC model and from all I've read it does a great job. The TC model is the "Classic Clean" with the more forceful agitator, where the TR model has a "gentler" agitator action. I hope you get things worked out with yours as Speed Queens seem to be a very good washer.
I feel your pain. I wished I had taken my mid 90s Kenmore washer and dryer (whirlpool) with me instead of selling them with the house. I have a Maytag set now and the washer over the last 7 years has left my clothes soaking wet at the end of the wash cycle countless times! This time though I can't get the washer to correct the cycles and reset. I've hated this washer since day one! No way I'll ever buy a Maytag ever again. I'm thinking about a Speed Queen now and this is what lead me to your video. Sadly just about every washer I look at has nightmare reviews. Most of the bad reviews are do to the new restrictions placed on manufactures by the government. Things like the washers don't fill up enough, there are no water level settings, no warm or hot water during rinsing, the water doesn't get hot enough and so on. I long for the days when these things worked and sucked enough energy to power a small country and used enough water to fill an Olympic sized pool! Those were the days! Now these things just aggravate the crap out of you and break down in a quarter amount of the time and clean out your bank account better then they clean clothes!
Do your research, read , read, read and watch videos online about speed queen. They are the best made with the best warranty ( 3,5 and 7 years ) Speed Queen washers DO fill to the top and the TC5 model is one of the best. All are made in the USA and Speed Queen says they are tested to do 8 loads a week or 10,000 plus total for a about 25 years as they estimate. Look at laundry mats, they all have speed queen's and the home models are build with the same quality as they are "commercial heavy duty" Hope one review will not stop you from considering speed queen, I just purchased the TC5 this week as my washer died after 19 years.
@@RollYourRock It is absolutely awesome and doesn't miss a beat !! 6 loads a week and it cleans and performs great. I just wish I would have purchased a Speed Queen years ago, but my old machine lasted for 20 years and figured when it went I would buy a SQ. Best washer I have ever owned and I think it will probably be the last washer I ever buy.
The TR series washers simply do not clean clothes properly. Get the old style reintroduced TC5003 model. Hindsight is a wonderful thing, what were Speed King thinking going to the TR agitation system. As for alliance they are the parent company that own Speed King, so it's not some subsidiary they make commercial washers.
Bought a brand new Speed Queen washer TC5000 May 23, 2020 in Rockland County, NY based on all the nice reviews posted.. It's already giving me problems. The start/pause button does not work unles you unplug/plug the machine. Today, June 2, 2020 the spin cycle started without me choosing the washing cycle. The mechanic is coming in tomorrow. I wish I bought a Maytag Commercial. Buyer be aware.
@ScrappyDooToo yes we do. I think ours is fixed for now after a few service calls. Each problem has ended up being a sick in some odd place. I'm scared to even wash socks at this point.
@@ambergardenhire4339 thank you! Anyway you know the build-date? Someone here said to avoid the early TC model but yours seems like it would/should be the latest (2020). Maybe they sold you old-stock?
I bought a TR5 in 2020, and the water mixing valve has died already twice. Repair has been to my house twice in less than one year (during Covid) and I've been waiting for him to return for 2 weeks now with another valve (which he did not have a part for when he arrived)... kinda annoying for sure...
I wish I had seen this before I bought a washer, I have had mine for 2 months, now it wont start, hold time when you call is 45 min, I have messaged them, I have reached out to the distributor here in PR and they don't service on this side of the Island, I wish I had just gone to Costco and bought one, would have cost under 1k and if I had a problem I could have taken it back. So disappointed. Thank you for sharing.
My washer I got in 2018 (7 years ago) is also a lemon. Right now my friend is washing a load of laundry because today it started to fill and the clothes are wet and the soap is in them. And all the lights a flashlight and I don’t know what to do. We’ve done all the simple things and no luck
I’m looking for a new set. Have 20 year old Maytag Neptune’s. I got my good out of them, no complaints. Here we go again, reading reviews. Maytag or SpeedQueen. Decide on Seed Queen then see this. Dammit
A whirlpool (Kenmore, Kirkland, etc.) made between 1985 - 2010 are good. Get the best top-load model without electronic controls. They will last forever. If something does break they are quick and cheap to fix (transmission (used) $45, new clutch & brake $32...). I would tear into an Amana and marvel at just how bad they were, same for the Kitchen Aide. The worst is GE, which I referred to as "Garbage Engineering". Sadly it is now not possible to buy a new washer. They are usually junk, and the price is high. We have Speed Queen at home BUT I know how to find the right models and years. I prefer the Whirlpool because a good used S.Q. between 1978 - 2017 is hard to find, and a lot of them are the wrong model or just worn-out.
@@maxwellspeedwell2585 All KitchenAid topload washers *are* Whirlpool direct-drive machines. KitchenAid didn't offer laundry products until 1987, after Whirlpool bought the company in 1986. There also was a KitchenAid frontloader pair called the Ensemble which was a rebadged Whirlpool Duet. KitchenAid laundry products were discontinued after Whirlpool bought Maytag in 2006 and Maytag was positioned as the premium laundry brand. The Ensemble pair was relabeled as the Maytag Epic frontloader set at that time.
I am a firm believer in owning a conventional washer, instead of that digital crap that everyone but Speed Queen makes and sells. The only complaint I would have is that my conventional (2020 model) Speed Queen has what seems to be a shorter wash cycle than I'm used to. Other than that, my conventional Speed Queen performs perfectly.
The same thing happened with my Frigidaire range. Total lemon. They kept sending out repairmen who'd work on it, but never fix it. The oven never got up to temp - EVER. I'd have to set it at 375 to maybe get 300 and watch it like a hawk. But the scary part is that half the time we'd use the gas burners, our carbon monoxide alarm would go off. Every meal we'd have a broom on the ready to turn the alarm off and would be waiting to run around opening the windows and doors. Sometimes we'd get lucky, sometimes not. This went on for two years, then the warrantee ran out. We paid for three repairmen to come out and they all failed. We ended up spending more money on three years of hell than the range originally cost. Finally replaced it with a zline and that range is a DREAM. Sadly, our dog is broken and she still runs in shivering terror every time someone goes to fry an egg. smh The cocky cat has finally recovered and now understands that the alarm won't shriek when we're cooking.
This video helps in no way. Half the comments praise the SQ, the other half condemn it. The only thing I got out of it is you are to buy a new SQ, buy the TC5000 model and make sure it was manufactured 2020 or above.
i've had a old old school speed queen and they are the most fun of all,a bunch of the old school kenmores were really fun,the penta swirl really emptied me
Yep you may have issues does your have the center auger ? Speed Queen had few years where they stopped using it ,why you ask the issue was it was wearing out the clothes BUT they went back with it .WE have the auger one wife says it is rough on clothes, they get clean I like it .
The old Whirlpools are great. Family of 5 lots of towels went 20 years. New SQ TR top loaders are not good. Get Maytag Commercial or SQ TC5 retro as mentioned.
Purchased a TR7 on 9/26/20. Had it installed on 9/28/20. Now, 9/30/20, error code ED23 and washer will not work. I feel your pain. $1200 worth of junk at this point.
My four month TR7 has error code ER65. I think SQ should rethink where they are sourcing their electronics from and/or start doing 100% QC on their TR7 washers before selling them.
@Albert Carello The error ended up being a bad relay on a circuit board. It was covered by warranty, but the repair tech tried to say the error was the result of bad power from the electric company. So to keep everyone happy, all the appliances are now on surge protectors.
My Speedqueen circa 2019, has currently locked and trapped a load in it, the THIRD TIME! Even when it is working, it's not. My towels come out crusty, like they have never been washed! The last repair man suggested the hottest water with the largest load setting. It didn't help. It is a $1000 worthless brick.
Alliance is not an aftermarket part, Alliance is the parent company of speed queen. I was a Speed Queen Dealer and people drop their units going into basements and expect the appliance to work properly.
Wish I saw this video sooner, I pick mine up tomorrow. Hope I have some luck with mine and don't have to go commando for 2 months. Sorry for your troubles there pretty lady, hopefully they took care of the issue. Thanks for the video.
@@GSPirosaki Yeah, TR series. Very quiet but I'll be honest it doesn't get your clothes as clean as the independent agitator model washers. I never had issues with under arm staining in my Tee shirts until we bought this machine. I now have to use bleach with white tees and spray n wash pretreatment for color tee's. I wish we bought the TC series with the independent agitator.
@@MrKitty-zv3dl Another data point against the TR series, it seems. The engineering team responsible for the TR should be forced to use it for the next thirty years.
You used a lower quality washer machine for 17 years was it? But a higher quality comercial one breaks on you? I find that hard to believe unless you got flawed one or you didnt read manual and overworked it or damaged it somehow alot of people seem to overload they dont see warning in the manuals for things to do or not do i guessing same happened here you put like 4 king size comforters in it jammed motor and wondered why or how it broke.
2/2/22 Yep, I should have seen your video before I bought my Speed Q. washer. I get the same crap from Spd. Q.. But I did not buy top of the line model, this one cost more than it's worth. I got the same answer from them about HOW TO WASH CLOTHES !!! Sorry I bought this piece of crap! I HAD planned on this washer being my last purchase ?
People need to learn how to shop for appliances. If you didn't buy the Speed Queen "classic" with a transmission, then the performance will be mediocre just like all the top loads today that just slosh the clothes around.
Yep, i started my research about 6 months ago, and the first thing I learned was, “you don’t want a TR model” That was Speed Queens attempt at an “eco washer” and it was a fail….. Speed Queen customers buy Speed Queens BECAUSE they’re not built like “eco washers”….. wrong crowd there, Speed Queen… wrong crowd lol
Bought most basic Speed Queen with manual dials and mechanical "timer" just like old school. Exactly what I wanted. None of this High Efficiency BS. Purchased from locally owned old school mom and pop appliance store here in Tucson. Had small issue and they took care of me right away. I think they are price controlled and dealers in Phoenix had exact same price. So, I learned much better to go with mom and pop even if you have to pay a little more for peace of mind... Also, read warranty carefully. The entire machine is NOT covered for 10 years in my case just the transmission. Also, after 3 years only cover specific parts, no labor. I learned that lesson as well. If one of the new electronic control machines blows a control board, that is expensive.....stick with the cheap model manual controls...
I'm torn between the Maytag Commercial and the Speed Queen. One video I hear don't buy the Maytag buy the Speed Queen and on another video I hear buy the Maytag and don't buy the Speed Queen. How do ya win.
A couple of things Alliance owns Speed Queen, Alliance is not a aftermarket company that was hired by Speed Queen. A quick start guide is supplied with all new washers by all manufactures ea GE, Whirlpool, Maytag, LG, Samsung. If you want a complete owners manual go to their website and download it, All the manufacture are cutting cost in any way they can, Blame GE for that, they started only giving quick start guides years ago, everyone else jumped on the band wagon. I'll defend speed queen to the hilt, great machine, great service and they do answer the phone after the 3rd. ring. Oh who gets all dolled up to make a complaint video? Nice dress and nice hair! Also who exaggerates every word spoken, a very dramatic story.
I am having the exact problem with GE the same issues and I was told they don't replace just fix. Coming out tomorrow again, It has been sitting in my garage since July!! I had to purchase a LG front loader which has been a Gem!! I am so disgusted. I live in Cape Coral Florida and was told they only have one repair company because I had requested another one!! awful
We have the TR5 washer and dryer and they have to be the absolute worst w/d we've ever owned. The worst I've ever used and I've done laundry for over 30 years. Same experience as most comments about not cleaning, leaving residue, etc. We've tried different settings, changed detergents, different load size, on and on.....The "send me a user guide" made me chuckle. We followed that, it doesn't work. The same thing with the dryer with clothes falling into your lint trap, except our dryer burns our clothes. So many clothes ruined. It's very frustrating. I was so excited about them and it's been the biggest disappointment. My parents had just got the front load model and they love them. I see some good comments about the TR5 models, so maybe we just got a dud.
Alliance laundry systems, LLC. is the company that owns and manufactures Speed Queen washers & dryers. Thats why the parts box you were sent says Alliance. It is not a after market company.
the maytag commercial washer is better than the residential washer but not as good as a speed queen on reilability. The new maytags use the WVW design. itls a modular design it's not as rugged as the old style direct drive models of the day. it's more rugged than the retail version. the commercial version has higher rated motor capacitor a 1/2 hp motor a thicker belt a beefier spin clutch actuator. But it's transmission is still mostly plastic, Even with the maytag commercial washer you are not gonna get no 15 to 20 years out of it. The new design is less powerful and less reliable then previous designs. But whirlpool/maytag has gone to it cuz cheaper to make and to comply with High efficiency standards to wash clothes with less water. The speed queen is built like the old models and are very rugged the transmission is metal in construction and has a very powerful motor. you would get 20 years out of those babies. it also has a steel outer tub. The maytag commercial has one main advantage and that's a better agitator vs the speed queen. The maytag can pull down and circulate clothes better than the speed queen. both models have trade offs. and pros to them. if you want reliability for many years to come the speed queen. if you like the better agitation but will not have as good as reliablilty the maytag
I bought a Maytag Commercial Washer and matching gas dryer. I didn't know I'd end up getting Maytag again. The Performa set I just got rid of served me just over 20 years. The motor went bad on the washer after 20 years and I was going to put a new motor in it because the dryer was fine, and I planned on going another 20 years with the set, so I ordered the motor. However, when I got inside of it, the lid was rusted out around the hinge screws on the top, a hinge was broken, and the bottom was pretty rusted too, so I sent the motor back and bought new. The reason I went with the Maytag is it is the only one with an agitator that makes sense. The Whirlpool is $70 cheaper, but has a porcelain drum instead of stainless like the Maytag and it the Maytag has more functions they added which the put where the coin box normally goes. Also the new Maytags and Whirlpools are made with galvanized metal now, but my Performa was not else it would still be in service. From what I read, the washer top is not porcelain on the Maytag as they are on the Whirlpool and Speed Queen although if not, that is some some very hard paint. The fit and finish is nicer on the Speed Queens. I will say that the new Maytag Commercial handles out of balance loads better than the Maytag Performa did. The Speed Queen controls are simpler to understand.
My front load whirlpool Duet turned 19 in April 2024... so we're going on 19 and a half years now.... anyway...about the Speed Queen... they have two types of washers. One is the TR series (which doesn't work well)... I can't remember I think the other is the TC series....The TC series is the old fashioned goold old agitator washer that people grew up with in the past. A Few years ago they introduced a new model called the TR series which has a totally different agitation...and I've seen videos of it in operation... it seems to work OK with clothing that is thin.... it's the thicker stuff like jeans it has problems moving it to the bottom... I think speed queens are made well but I would AVOID any model that starts with TR... and get the TC instead... God I hope I got that right
Many previosly reiable brands that moved with the times and introduced Touch pads are losing their previously good record. With touchpads comes electronic circuitry more hardware and software and then a myriad of different functions easily catered for by computers. More complex more potential issues. I look for products with knobs and switches which let you control the product to your requirements
The TC5 model is the one you want, old school agitation at its best. The other more expensive models use a one piece tub and agitator that just swish clothes around, they don't clean as well.
All the research I've done and speed queen comes out as the top machine, and the TC5 looks to be the very best. I just purchased one this week, its on backorder so I may have to wait 3-6 weeks but I can't wait to crank it up !! Love the "old school" design, if it ain't broken, don't change it !
AND. AND. AND, You bought the wrong model! You wanted the Tc 5. Because it's a traditional washing machine that really gets close. Cleassuming think that you took the time to read the instruction manual on that. You're following the instructions that the manufacturer wrote. AND, That way you can be sure that you're using the equipment properly..........
Seems like all you want to do is complain about it, you think you know everything about the different wash cycles and you didn’t want the book, then the company replaces parts with factory ones and you call them aftermarket, maybe you need to do some research first before you by. I’ve had a lot of different washers and dryer’s including Maytag, GE, Whirlpool, top loaders and front loaders, none of them are good quality anymore, none of them would put enough water in the tub to even float the clothes, I just replaced them with a 2021 Speed Queen set which does fill the tub with water. Almost all this is the government’s fault for putting regulations on everything.
No, I tried just about every combination on my TR7 (except wool and athletic and maybe "eco Delicate") and even on Super soiled, soak and extra rinse, max soil it failed to clean my jeans.
I think it's okay for her to vent her frustrations. They are slow to fix the issue. After so many issues they should have just offered her a new one. I have seen others get replacements.
Speed Queen will clean clothes better than any front loader hands down. No comparison when it comes to clean clothes! Clean clothes in your LG front loader LOL. You must like wearing clothes with soap that never gets rinsed out completely. (all front loaders leave soap in the clothing and have never cleaned like agitating top loaders) If you buy from reputable dealers you should have no problems getting warranty repairs. Facts Matter
I bought a Speed Queen TC5003WN washer/dryer pair, and I absolutely love it! I had issues with suds backing out of the drain pipe, but it had nothing to do with the washer. The problem was relating to the fact drain pipe length above the p-trap is not long enough. The minimum length should be 24" (2 ft.), and mine is only about 18" roughly. So, I filled the gaps with a sponge, which allows air in but stops the suds from oozing out of the pipe. I cut a sponge about 1/8" bigger than the diameter of my drain pipe, slit the center in an "X" to insert the drain pipe from the washer and inserted the washer drain pipe into the drain pipe to the house. I also tied a string around the sponge to make it easier to retrieve the sponge. PROBLEM SOLVED. The branch of soap also played a part. I used the Seventh Generation (Target), and it is super sudsy, which made the problem worse (before inserting the sponge). I was also advised not to use detergent pods. Persil Laundry Detergent is recommended. The SQ washers only require about 1 tablespoon of soap for normal soil, and no more than 3 tablespoons for soiled laundry. If you need a good pretreat, I found Dawn Dishwashing Detergent to be a great pretreat, especially for grease, even after the spot has been washed and dried. I made a 50/50 solution (Dawn and water) and spay on the knees of my jeans or on greasy spots. I scrub with a brush and let sit for about 5 minutes. You can use straight, too. I had an Electrolux Oasis Touch Washer and Dryer pair, and they were junk. I had the set for about 10 years before I got rid of them. I had to replace the dryer's heating element every year for the last 3 years. I finally said, "Enough is enough." No more front loaders for me.. back to the old-school, top loader with an agitator. Great product and cleans super well!
Craig, thank you for your comment about suds problems. I have been researching washing machines in the past few weeks as mine finally died after 19 years. Speed Queen kept coming up as the best washer on the market. I did read about other people who had the suds problem and so I called Speed Queen customer service. They did mention vinegar as a solution, but they advised that some people use way too much detergent, who knew ?? I always filled the cap up and they advised the 1 tablespoon was enough to get good cleaning. So I learned that modern detergents are concentrated so you really don't need as much for a load. I just purchased a TC5 this week and can't wait for the delivery in 3-6 weeks ( backordered )
yes Speed Queen is a division of Alliance but that is no excuse for Alliance's poor behavior. We bought some Speed Queens a few years ago and they did not clean well and the dryer Left burn marks on clothes. Got rid of them after about a year of messing around with them. Repair efforts did not solve the problems we had and frankly I don't think any repair could -you can't repair a bad design. Ours always left and in the bottom of the tub from work clothes too.
Hello there my friend. Speed Queen washers are made by Alliance and they did put out a washer and dryer set in 2019 that was really bad. They changed from standard controls to touch pad. No one liked them and returned them for the original set. Please check out my TH-cam channel and you can see the difference. The agitation it totally different then what you may have. I know your having a bad Experience with this set but I do have an idea. Please write them and demand a new set but with standard control panel.
Research is always the key !!!! Read, read, read and watch you tube videos. It is the best research you can do and then make a choice of the model that fits your needs. I think she may have purchased the TR5 model instead of the TC5 model which is the "Classic Clean" with the more aggressive agitator and the TR5 model has the less aggressive agitator which just "swishes" the water around.
Alliance owns Speed Queen. Thats why the Speed Queen parts came in a box from Alliance.
I got the most basic Speed Queen washer dryer in 2015, and have had no problems at all. It's best to get the most simple one you can get - mechanical controls, little or no electronics, etc. SIMPLE means less to break.
Appliance repair man here and I second this comment 👍
@@cayleensawyer9034 True, but unless your going with older/used models, nobody makes washers with mechanical controls anymore
@John Jacob How so? All new SQ machines on their website use electronic control boards even the ones that have knobs which in reality are are electronic encoders. The last mechanical model was in 2015 from what I've heard
I got that same one in my garage and it's a beast broo
@@Shitty796 YEAH! 6 years and not a single problem! Works GREAT!
Alliance laundry systems in Ripon, Wisconsin builds Speed Queen. So the parts you received are genuine parts.
Got the TC5 two weeks ago. No regrets. Cleans clothes. Cleans sheets. Works ‘old school’. It’s the one to buy if you want no frills quality. Only thing really missing is a low water level setting.
Yeah it's the best washing machine to buy.....IF you can afford it that is. Long story short, every American citizen isn't fortunate enough to have 1000+ bucks in their banking accounts each week or 3000+ bucks to spare each month. It's ridiculously easy to tell somebody what's the best product to buy, but it's whole nother' story when it comes to actually HAVING the money to buy said product.
Don't take this the wrong way, this isn't some guilt-tripping reply or anything like that, I'm just addressing the simple fact that some people have no choice but to buy substandard major appliances, and Contrary to popular belief, everybody that's in the low-income bracket didn't choose to be on low-income, it's a debilitating situation that they were put in due to certain circumstances unbeknownst to other people living their own troubled lives.
Ok, now this has turned into a soliloquy lol, so maybe I'll just stop right there. I apologize if this comes off in a negative way, that wasn't my intentions, I was only trying to address the big elephant in the room since it seems that nobody else cares to do so. Again, I apologize if this sounds presumptuous, verbose, and/or belligerent in context. God Bless, stay safe, and GodSpeed bro🙏.
@@Enigmaculate for people that cant afford a new tc5 id recommend getting a kenmore direct drive (Used because they dont make them anymore). The kind that has the front drain pump attached directly to the motor. They pop up on Craigslist all the time for around $200 or even cheaper. They’re my favorite machines.
@@Enigmaculate Well yeah quality costs money. Always has, always will.
@@plmn93 I already addressed this topic in the first reply, I'm not going to repeat myself man.
Just purchased a TC5 model this week !
I have had similar experiences with a newer Maytag, so I bought a stripped-down, basic GE agitator model thinking I would outsmart the system. I've had it for 4 years. It made screaming noises from DAY 1, first the washer, then the dryer. I've had it repaired about 8 times for different reasons (they did get the screaming to stop) and my honest repairman finally said not to spend another penny on it. He told me to go get the Speed Queen TC5000, the only quality old-school washer on the market. Unless someone convinces me otherwise, I'm buying it tomorrow. I'll keep you posted!
Did you buy the washer? If so, please post an update
I would love to hear the follow up! If I were to buy a Speed Queen, it would be the TC5000, or possibly the front loader; not the others.
I would also love an update please!
Just curious, did you buy a new washer. If you didn't buy a Speed Queen, did you consider buying a Maytag commercial washer? That's an excellent choice too, though the Speed Queen is better, but perhaps disportionately expensive.
@@BadfingerFan, Without a shadow of a doubt Speed Queen washing machines are more expensive. Yes, I understand that they're built to last and wash your clothes with the tried and true wash action, but at the same time, it's not common to have 1000+ bucks to spare for a washing machine, especially if you're on a fixed income, and that's not even including the bills and rent or mortgage payments.
It's really strange how pretty much nobody seems to be addressing this. It's very easy to tell people, " _You NEED to get a Speed Queen! It's the best washing machine that money can buy!_ " Yeah, but guess what? You also _NEED_ a whole lotta money to buy one. While some of these people mean well, money doesn't just magically appear in someone's banking account or wallet whenever they're told that they NEED to buy something (for a lack of a better explanation).
It's really annoying to be honest. If you pull up Speed Queen on the web, or on TH-cam, all you see are web articles and videos that's advertising Speed Queen as the best choice for a washing machine (and rightfully so), and yet, it seems NOBODY is addressing the big elephant in the room, every American citizen isn't wealthy with beefy bank accounts or has multiple credit cards with high spending limits. My two favorite washing machine and dryer brands is GE and Speed Queen (even though my family has never owned any Speed Queen washing machines, I'm just familiar with the old-school tried and true build and wash action).
Anyway, I just wanted to address this if nobody else will. God Bless, stay safe, and GodSpeed🙏.
Stop contacting Alliance, deal directly with your dealer. They should be able to take care of you. Speed Queen is a division Alliance.
The dealer can fix an actual broken or malfunctioning part, but she's kinda doing the right thing by telling the manufacturer that the *design* of the machine is such that it just doesn't clean very well - because it doesn't. Every test I've seen of the TR (and even most of the tests of the TC believe it or not!) show that they just... don't clean very well. But what all these Americans dont realize now that they're all doing the trendy thing lately of fetishizing these Speed Queen washers is that they're designed for commercial use - commercial meaning apartments, dorms, etc... places where the actual cleaning performance is absolutely not a concern, the only concern of the purchasing organization is expected lifespan and TCO. If you look at commercial operations where *actually cleaning well* is a requirment - like hotels, hospitals, and other institutions, you'll notice that they *only* use front load machines. Terrible performing and energy hogging Speed Queen top loaders are like Stanley cups - people are suddenly *convinced* they need one and that it will make their life complete, but the truth is they're not very nice machines to live with and cost *literally thousands* of extra dollars over the life of the machine to run!
@@dregeniusWhat do you think of Speed Queen front load washers as far as cleaning ability and endurance?
@@deidrabay I own plenty of washers but I don't own a Speed Queen front load, so I can't speak personally to their performance or reliability... however I've had a few customers with them and talked about them... the general consensus seems to be similar to the top load models in that they're designed first and foremost for multi-family settings - relatively few "creature comforts" and slow spin speed (dryer energy costs in commercial applications are generally of zero importance lol), but with the better cleaning that's less dependant on having exactly the right size load of laundry, of a front load machine. They're also a notably smaller capacity than most residential units. Honestly what I, and most of the salespeople and technicians I know own, is a relatively base model LG front load - the WM3400 can be had for like $599 right now with memorial day sales, and it's just a tank... It'll go 14 years between major service calls on average... which by some estimates might even be a little better reliability than the SQ (although total lifespan is likely somewhat shorter) but the LG costs what, like 1/3 the price... and the LG will actually have well-engineered self-balancing algorthms, tilted axis that effectively keeps water from ever leaking out of the door gasket, a truly huge capacity (their 4.5's will fit most king size comforters) and a rip-snortin fast spin that will save you a lot - literally thousands - of dollars in electricity over the life of the machine in dryer energy usage. Just keep the door ajar when you're not using it and don't use too much detergent and I promise it will *not* get moldy. Oh and avoid Samsung, Whirlpool and Maytag front loaders - they're all pretty unimpressive designs with major known weaknesses that are getting long in the tooth. The low-key "mass market" reliability king is LG's front load. Also avoid most modern HE top loaders unless you want a trendy "minimum viable product" - if you absolutely have to have a top loader, get the SQ but be prepared for lackluster cleaning and maybe look into a wood-fired dryer so you can saw down a few logs when it's time to boil all the water out after the 700 rpm spin. lol.
Bought my Speed Queen back in 2018. It’s the classic with manual knobs and no lid lock. Love, love, love it !!
Mine is all digital. And you hit the start button. And nothing. Hit the start button. Nothing. Over and over. Until it decides it’s gonna start. But I agree with her. Mine don’t clean very well
@@wendymooers7221 I think I purchased mine the last year they made the manual knob controls. Just less to go wrong and no lid lock. Don’t know if I wold have purchased otherwise. Mine has been an absolute workhorse and cleans the clothes well. I’m sorry yours didn’t work out for you. If I had to buy something new today I honestly don’t know what I would buy.
Alliance Laundry Systems is the company (manufacturing based out of Ripon, WI) that makes the Speed Queen brand.
LOL. Alliance makes Speed Queen.
Hell has no fury like a woman scorned. You go girl. You're a Fighter. I feel the same way about LG Washers.
I threw away my 2 year old LG big beautiful red washer when it failed the first year. Diagnosis? It needed a new tub bearing which meant you buy a new fukn tub, almost twice the price of the washer. LG is no longer something I look at, I don’t care what they make!
LG's front load machines are by far the most reliable washer that *won't* cost you upwards of 3 to 4 thousand dollars in excessive electricity from the lazy 700 rpm spin on those tin-can top loaders... but hey, buying a new HE top loader with a totally fake "agipeller" designed to rip off american consumers who are doing the trendy thing of trashing their excellent performing front loader because they let it get moldy.. because they're american and would absolutely NOT be told how to do anything... is just more "fake freedom American consumerism" that we've come to expect.. 😢
What model do you have? You were not specific enough for a comprehensive review. Where did you buy it? Many stores sell appliances but do not have authorized repairmen in store. I have had my washer for 25 years. I purchase from local dealers with in store service. It makes a difference.
I used to sell speed queens. They just don't break at all. I've never seen one with a touch screen outside of a catalog. This must be some modernized 1st generation model. Id steer clear of these until they work the bugs out.
If you open the lid it says "Alliance" that is the manufacture of the Speed Queen. I have owned my SQ for almost 10 years never had one issue mine is old school TC5 nothing electronic all manual.
Try getting the TC5 it's the old school classic speed queen washer just like the one from 2017
You can't wash a king-sized comforter in the TC5 though.
@@amcken I’ve had customers say they can, but it depends on how thick the comforter is.
I have the 2020 TC5 series model, one level below yours, and ours has been great. Sounds like you got a dud, sorry to hear about that. I hope Speed Queen steps up because 3 weeks is ridiculous. I'd be pissed too!
She got the TR7, totally different beast than the TC5 . I would say You got the much better of the two.
i'm just a bystander on this one. FYI "alliance" is just the holding company for SQ. I don't have one yet, so I'm not a fanboy (yet). But it's been a couple of years now. The reason i'm asking is that I'm guessing (hoping) that the actual SQ/alliance customer relations people kept working on it. It's sucks waiting, but what i'm hoping to hear is this was a (bearing/washer/gasket/switch problem, not a "go ask china" board problem.
I got the TC5 and it is 10x better than the TC3 old school is always better. I hope you got everything worked out. You are lovely.
I agree with that. I live in Florida too. Did you know that Badfinger's drummer Mike Gibbons lived in Clearwater, Florida until he died? The last standing member Joey Molland released an amazing album (produced by Mark Hudson) last year. It's well worth a listen if you like classic rock.
Since Speed Queen raised their prices, I'm leaning towards a $900.00 (with discounts) commercial Maytag washer. I'll either get that or a used Speed Queen with mechanical knobs. Maytag raised the price of the commercial washer by $50.00 a few days ago, by the way. Of course you'll never need one though. Too bad that this cute TH-camr ended up with a lemon though.
We bought a speedqueen less than a month and a half ago in Amite, La. It worked fantastic at first but now it stops during the wash (with water still inside) and two lights blink on the controls. The only way to reset it is to unplug it and it may do it again or complete the cycle.
Mine was doing something similar recently, stopping, blinking, beeping, etc.
My husband found out some sediment in the water line causes that, and after he cleaned out the little screen, it fixed the sensor that was being triggered and it works perfectly again.
Hopefully that's your issue too.
It must be a true lemon. If she had a GE front loader that lasted over 16 years, she definitely knows how to baby a washer.
I'm sorry to hear about your problems with your washer. I purchased their TC5 model in October and its the best washer I've ever used! II hope that they will be able to get your machine fixed, and please keep us updated.
Been using SQ for 60 years family combined. Where y’all been??’s
Cooldude84343 Thanks for the comment!!! Do you still like your Speed Queen?
@@brendame tc5000 is the only one to get. bullet proof.
@@jneusbaum3697 Thanks so much for the response!!!
@@brendame Speedqueen changed the TC5000 in 2018-2019? for 1 year {they were garbage for that year} They have since changed them back to tried and true design. The other models are still questionable at best once you get into the computer type dashboards.
The current TC 5000 with mechanical dashboard is the real deal again.
You're welcome.
Have a great day.
My 2012 Speed Queen washer is still going strong with no problems ever. I have heard the new design stinks. Too bad they messed up a good thing.
Where to begin. Speed Queen has been around since oh 1910? The current models offer an enormous number of wash cycles to clean your clothes. I own the TR7 model which has an amazing build quality and many wash options to handle any type of clothing or sheets and so on you throw at it. Interestingly, if you want to conserve water this machine can do so ensuring your clothes are completely covered by water unlike other brands which struggle to determine the correct level of water. This unit will take 5 or 6 minutes to evaluate a low level of laundry while ensuring all materials are covered by water to clean. This machine is very sophisticated. If you have men's clothes from a heavy working environment such as jeans, gloves, dirty socks, and so on, it can easily clean them if you prepare your clothes for the wash. You can't expect to simply throw a 1/2 cup of detergent, hit start and expect miracles. Filthy clothes, even with grass stains, should be pre-treated with, as example, Spray and Wash. Select a pre - soak cycle and ensure you are using a QUALITY detergent such as tide. Don't buy crap from the Dollar Store. Select a heavy duty was cycle with a warm wash and you will do just fine. I have to use Calgon Water Softner (one cap full) where I live in Florida. Don't ever use Fabric Softners in your machine. Read about this on the Internet. You can also select an additional ending rinse cycle if you feel needed for farm clothes. If you are truly washing oh, say 6 loads of filthy jeans, add 1/2 cup of Pinesol to your detergent. It helps to attack the dirt stains and don't worry, clothes will not smell! The huge benefit to the Speed Queen is that if you want a full load of water in the tub, YOU GET IT.!! Just select that option. Great dependable machine but as with all wash loads, you have to determine your needs, use the correct cycles, use good detergents, pre-tain and pre-soak as necessary! Love you Speed Queen!!
Thanks for your video. In New Zealand these cost $3000 NZD a piece, which is twice the price of anything else, but same price as Miele front loaders. I like to see reviews from unhappy customers, as it makes me rethink a decision I was about to make. Essentially I’ve come to the conclusion that getting anything fixed these days is like trying to push s#*t uphill.
I'm here looking at Speed Queen reviews because I need to replace my $2000.- Miele piece of crap that failed catastrophically in just nine years due to incredibly incompetent design. The replacement part, half the cost of the entire washer... and that's with me doing the replacement myself at the cost of an entire day of my time. Customer service? Worthless. They couldn't care less how dissatisfied I am. Miele warranty... just one year. But they'll sell you a five year extended warranty...
@@Jerseyhighlander I’d be happy with nine years service from a washing machine. I have the Miele $4999 touch screen model. If it lasts me 9 years I would be happy.
@@lukiejames Some people are happy to be part of the throw it away society. I never will be. The years it lasted is only a small piece of the pie here though. While it failed catastrophically at only 9 years, for probably the past 4-5 years my family's clothes have been getting rinsed in a slurry of aluminum alloy and aluminum oxide filth that encrusts the outer drum where you can't see it.
You like the idea of subjecting children to having their clothes and bed sheets and bath towels contaminated with soft metals that cause neurological & developmental damage? Alzheimer's sound like fun?
Besides, Miele's marketing department can't shut up about their extensive testing to ensure a 20 year design life... I don't appreciate being lied to.
@@Jerseyhighlander I’m not sure where your located, however if you perform a 60 degree wash as stipulated in the manual after every 6/7 cycles, run their dedicated machine cleaner through the machine monthly as they stipulate and don’t use any bleach products in the machine this shouldn’t happen. If you use chlorine bleach, it will happen to any front loader regardless of brand. The metals don’t appreciate corrosive chemicals.
With regard to the 20 year lifespan of their machines, that is subjective to use. They are tested to 10,000 hours of use and 20,000 hours on their little giants half way between domestic and commercial. If you perform 10 loads a week and you’re doing a 2 and a half hour cycle for example, that’s 25 hours a week. The machine will be worn out at the 8/9 year mark provided the machines not been overloaded, or the wrong chemicals have been used in the machine. Their 20 years use based of 10,000 operating hours assumes a certain allowance of working time each week.
The same goes for when you buy from their website a 6 month supply of detergent. If you do a lot of washing, you may exhaust that detergent supply in 3 months and someone else might have it lasting longer then 6 months because they are a light user however the period of use is calculated on a specific number of cycles per week and per year.
This is why all manufacturers who sell domestic machines won’t honour a warranty if the machine is used for commercial use, because the number of operating hours and the lifespan of the parts will quickly be worn out.
I’m definitely on board with you about not living in a throw away society, however if a machines been a workhorse for ten years then I would consider that a win over another machine that might be cheaper and require replacement every 3 years.
@@lukiejames That's a lengthy reply, in my view, full of excuses. I'm going to keep mine short. The machine was properly cared for and not heavily used by any standard. I don't even have chlorine bleach in my home. The machine was, designed to fail and knowingly constructed to a pitifully poor standard.
A high school student would know better than to combine dissimilar metals such as this in an environment of alkaline/caustic detergents. There is no other outcome any intelligent, rational person could possibly expect except premature failure and horrifically diminished function for years prior to that early failure.
Miele used to make the drum support trunnion out of stainless steel like the inner and outer drum. They started at some point working on Wall Street's model of profits at any cost, cut corners, cut costs and made this important part from cheap, die cast aluminum.
I expect this of garbage Made in China, not from Miele. It's a disgrace.
Alliance is the parent company for Speed Queen. Feel like you should check your facts before posting a negative review. I have the exact same machine and is by far the best washer I have ever had.
Speed Queen is a laundry machine manufacturer headquartered in Ripon, Wisconsin, USA. Speed Queen is a subsidiary of Alliance Laundry Systems LLC, ...
I have the 2018 TR5 and had no issues... alliance makes Speed Queen so claiming that it’s aftermarket or not genuine is an inaccurate statement. I wash cloth diapers with my Speed Queen and the diapers always come out clean (poop/pee so I feel that’s as dirty as you can get!) Make sure you have a good wash routine.
I’d be frustrated too. I have a stacked speed queen and it’s been working flawlessly for 4 years. Hope you get it resolved!
Hello! What model is it? Is it front load? Im hoping to find out if a top load stackable speed queen exists!
Is this a front load set?
You should look into getting the Speed Queen TC5 Classic Series model. Old school transmission driven wash action!!!
Like others have said, Alliance = Speed Queen. Have had SQ machines for years ... they are built like a tank, and actually fill enough to cover clothes with water ... none of this washing/rinsing in a puddle nonsense. While under warranty, your appliance sales dealer should have your back to assure this doesn't happen. Where is your dealer in all of this?
Sorry you're having so much problems out of your water I bought a new Speed Queen a year ago it's the classic Model with the transmission it does a good job no problems.
Had to be an appliance dealer, SQ does not deal with any big box stores.
Hi Heather! Please provide an update? I hope you were just given a new replacement?
I just purchased my very first speed queen washer and it’s getting delivered today!!! I’ve had whirlpool and Maytag washers before, I’m hoping this turns to be the love of my life.
I’ve had mine for 2 months…. Love of my life, for sure!
I bought the simplest model back in 2013. It's been a gem. I hear they don't make them with the simple mechanical knobs anymore for home use.
I was giving you the benefit of the doubt until you mentioned that you live in Florida. That explains a lot. Now I will definitely buy a Speed Queen (which has always been owned and manufactured by Alliance), but I will choose the TR3 because simple = more reliable. BTW, inoperable is one word.
Alliance is the parent company of speed queen
Yup, Every single Speed Queen that comes into the appliance store where I work says Alliance in huge letters.
My speed queen washer has an error eD44 when I try start the wash. Have to unplug and try again and push start asap for it to work, sometimes have to do this a dozen times before it catches. Under warranty but during the height of the covid pandemic it was impossible to get service from any of the authorized warranty repair businesses. Hopefully this is the only problem I have once the part is replaced as these machines are supposed to last decades. And I'm a single guy so I don't use it as often as most house holds 🤦♂️
I feel your pain. My four month old Speed Queen has error ER65. Thanks to Covid 19, I don't know when it will be fixed. I liked it better when Speed Queen was owned by Raytheon (before being acquired by Alliance).
@@dogmom6772 I finally got it fixed a few days ago! I really should do a wash to be sure all is good. The contractor did a test, maybe a soak not sure. Hopefully you can get yours fixed soon!
Thats why i recommend buying from a local Speed Queen dealer not online. Also get Basic model no digital controller!! This one is Basic TC5003WN !!
What model do you have? Did you buy it at a big box store? I bought mine from a local dealer with service technicians. Many stores sell but farm out the service to inadequate technicians. Alliance is Speed Queen.
Im so frustrated with my Speeq Queen too and found your video searching how to fix it. Have had to have serviced twice in 6 months since I got it. Will start wash then stop 30 seconds later with water and soap and the links just blink continuously. Also had a 20 year old washer that worked fine. They think its a sensor because our water has debris from well water. So I have to have it replaced every month? So frustrating! Thought this was going to be a great machine and mine only has a 3 year warranty.
I just purchased the TR5003 and it would not even fill! My Kenmore died after 18 years. My repair man said Speed Queen. We have spent 2 and a half days getting it in to our little house through the garage and then to the little utility room to have it not even run! We have never paid this much for a washer machine and I’m upset 😠! It’s the lid latch that stays latched and the Electrical board that’s sending it wrong messages to the latch lid. I’m trying to go camping, trying to get back for my family Reunion the flowing weekend and no washer!
I don't have a Speed Queen but a few months ago I became interested in buying one when my 17 year old Maytag washer started leaking water. I called their toll free number to inquire where I could buy one in my area and if I needed it serviced for whatever reason, who in my area would service it. I gave her my number but not before she took my email address first and I never heard from her again. All I got was ads and more ads to buy one. Very bad service in my opinion though I'm sure they make good washing machines. Fixed my Maytag myself and still using it.
Alliance owns Speed Queen from what I’ve researched. Just another person not knowing what they are talking about and making bad reviews. I’ve never owned a Speed Queen but know what you’re saying before you say it. She was worried about zip ties and splicing wires. Obviously no clue what she is talking about. 🤣😂
I have a tc5. Unless than 1 year soap suds coming out of the standpipe. Almost all parts replaced on a brand new washer. Contacted SQ several times with pictures and videos. Their solution is one ignore me,2. Use vinegar as a clean out and then for several washes. They said it’s not the washer! Ok did that. Still having the same issue. I have never had an issue with suds coming out of a standpipe ever with other washers. I have seen other videos and read comments about others having the same issue. Also the BBB website really tells the story about what people are dealing with. Wish I had gone there first because I never would have spent the money on this machine.
Alliance is the company that owns Speed Queen. I have a 2017 Speed Queen which was the last year they made a really good old fashioned style washer that will last for decades.
Did you purchase the TR model of Speed Queen ? From everything I've read people and Speed Queen customer service advise that if it is just regular dirty clothes and not Very dirty work clothes the TR model should get them perfectly clean. But on the other hand if you have very dirty work clothes, they advise the TC model is better as the agitators are different on the TR and TC models. I just ordered a TC model and from all I've read it does a great job. The TC model is the "Classic Clean" with the more forceful agitator, where the TR model has a "gentler" agitator action. I hope you get things worked out with yours as Speed Queens seem to be a very good washer.
I feel your pain. I wished I had taken my mid 90s Kenmore washer and dryer (whirlpool) with me instead of selling them with the house. I have a Maytag set now and the washer over the last 7 years has left my clothes soaking wet at the end of the wash cycle countless times! This time though I can't get the washer to correct the cycles and reset. I've hated this washer since day one! No way I'll ever buy a Maytag ever again. I'm thinking about a Speed Queen now and this is what lead me to your video. Sadly just about every washer I look at has nightmare reviews. Most of the bad reviews are do to the new restrictions placed on manufactures by the government. Things like the washers don't fill up enough, there are no water level settings, no warm or hot water during rinsing, the water doesn't get hot enough and so on. I long for the days when these things worked and sucked enough energy to power a small country and used enough water to fill an Olympic sized pool! Those were the days! Now these things just aggravate the crap out of you and break down in a quarter amount of the time and clean out your bank account better then they clean clothes!
Do your research, read , read, read and watch videos online about speed queen. They are the best made with the best warranty ( 3,5 and 7 years ) Speed Queen washers DO fill to the top and the TC5 model is one of the best. All are made in the USA and Speed Queen says they are tested to do 8 loads a week or 10,000 plus total for a about 25 years as they estimate. Look at laundry mats, they all have speed queen's and the home models are build with the same quality as they are "commercial heavy duty" Hope one review will not stop you from considering speed queen, I just purchased the TC5 this week as my washer died after 19 years.
@@richardsmith4187 - How are you getting along with your new SQ TC5 washing machine?
@@RollYourRock It is absolutely awesome and doesn't miss a beat !! 6 loads a week and it cleans and performs great. I just wish I would have purchased a Speed Queen years ago, but my old machine lasted for 20 years and figured when it went I would buy a SQ. Best washer I have ever owned and I think it will probably be the last washer I ever buy.
@@richardsmith4187 Thanks!🙂
The TR series washers simply do not clean clothes properly. Get the old style reintroduced TC5003 model. Hindsight is a wonderful thing, what were Speed King thinking going to the TR agitation system. As for alliance they are the parent company that own Speed King, so it's not some subsidiary they make commercial washers.
Is your model one of the TR models? TC 5000 is the best model as far as I'm concerned
No agitator?
What model is that?
Bought a brand new Speed Queen washer TC5000 May 23, 2020 in Rockland County, NY based on all the nice reviews posted.. It's already giving me problems. The start/pause button does not work unles you unplug/plug the machine. Today, June 2, 2020 the spin cycle started without me choosing the washing cycle. The mechanic is coming in tomorrow. I wish I bought a Maytag Commercial. Buyer be aware.
Ours worked great till it didn't...about 5 months! Now it is 1 problem after the other!
@@ambergardenhire4339 you have the TC model?
@ScrappyDooToo yes we do. I think ours is fixed for now after a few service calls. Each problem has ended up being a sick in some odd place. I'm scared to even wash socks at this point.
@@ambergardenhire4339 thank you! Anyway you know the build-date? Someone here said to avoid the early TC model but yours seems like it would/should be the latest (2020). Maybe they sold you old-stock?
I bought a TR5 in 2020, and the water mixing valve has died already twice. Repair has been to my house twice in less than one year (during Covid) and I've been waiting for him to return for 2 weeks now with another valve (which he did not have a part for when he arrived)... kinda annoying for sure...
I wish I had seen this before I bought a washer, I have had mine for 2 months, now it wont start, hold time when you call is 45 min, I have messaged them, I have reached out to the distributor here in PR and they don't service on this side of the Island, I wish I had just gone to Costco and bought one, would have cost under 1k and if I had a problem I could have taken it back. So disappointed. Thank you for sharing.
Costco is amazing. 90 day return.
Alliance makes the Speed Queen washer in Ripon Wi.
My washer I got in 2018 (7 years ago) is also a lemon. Right now my friend is washing a load of laundry because today it started to fill and the clothes are wet and the soap is in them. And all the lights a flashlight and I don’t know what to do. We’ve done all the simple things and no luck
I’m looking for a new set. Have 20 year old Maytag Neptune’s. I got my good out of them, no complaints. Here we go again, reading reviews. Maytag or SpeedQueen. Decide on Seed Queen then see this. Dammit
she has the TR series the TC5 series is a superstar
@@kinnish5267 Exactly. Avoid the TR series.
A whirlpool (Kenmore, Kirkland, etc.) made between 1985 - 2010 are good. Get the best top-load model without electronic controls. They will last forever. If something does break they are quick and cheap to fix (transmission (used) $45, new clutch & brake $32...). I would tear into an Amana and marvel at just how bad they were, same for the Kitchen Aide. The worst is GE, which I referred to as "Garbage Engineering". Sadly it is now not possible to buy a new washer. They are usually junk, and the price is high. We have Speed Queen at home BUT I know how to find the right models and years. I prefer the Whirlpool because a good used S.Q. between 1978 - 2017 is hard to find, and a lot of them are the wrong model or just worn-out.
The Maytag Neptunes lasted my mom over 20yrs...Great Washers and Dryers
@@maxwellspeedwell2585 All KitchenAid topload washers *are* Whirlpool direct-drive machines. KitchenAid didn't offer laundry products until 1987, after Whirlpool bought the company in 1986. There also was a KitchenAid frontloader pair called the Ensemble which was a rebadged Whirlpool Duet. KitchenAid laundry products were discontinued after Whirlpool bought Maytag in 2006 and Maytag was positioned as the premium laundry brand. The Ensemble pair was relabeled as the Maytag Epic frontloader set at that time.
I am a firm believer in owning a conventional washer, instead of that digital crap that everyone but Speed Queen makes and sells. The only complaint I would have is that my conventional (2020 model) Speed Queen has what seems to be a shorter wash cycle than I'm used to. Other than that, my conventional Speed Queen performs perfectly.
I'm with you there! I could care less about having my phone connected to my washing machine!
The same thing happened with my Frigidaire range. Total lemon. They kept sending out repairmen who'd work on it, but never fix it. The oven never got up to temp - EVER. I'd have to set it at 375 to maybe get 300 and watch it like a hawk. But the scary part is that half the time we'd use the gas burners, our carbon monoxide alarm would go off. Every meal we'd have a broom on the ready to turn the alarm off and would be waiting to run around opening the windows and doors. Sometimes we'd get lucky, sometimes not.
This went on for two years, then the warrantee ran out. We paid for three repairmen to come out and they all failed. We ended up spending more money on three years of hell than the range originally cost.
Finally replaced it with a zline and that range is a DREAM. Sadly, our dog is broken and she still runs in shivering terror every time someone goes to fry an egg. smh The cocky cat has finally recovered and now understands that the alarm won't shriek when we're cooking.
This video helps in no way. Half the comments praise the SQ, the other half condemn it. The only thing I got out of it is you are to buy a new SQ, buy the TC5000 model and make sure it was manufactured 2020 or above.
Correct !
i've had a old old school speed queen and they are the most fun of all,a bunch of the old school kenmores were really fun,the penta swirl really emptied me
Yep you may have issues does your have the center auger ? Speed Queen had few years where they stopped using it ,why you ask the issue was it was wearing out the clothes BUT they went back with it .WE have the auger one wife says it is rough on clothes, they get clean I like it .
If it was three weeks, why didn’t you take it back to the store?
We love ours - so frustrating that you're having issues with yours.
The old Whirlpools are great. Family of 5 lots of towels went 20 years. New SQ TR top loaders are not good. Get Maytag Commercial or SQ TC5 retro as mentioned.
Purchased a TR7 on 9/26/20. Had it installed on 9/28/20. Now, 9/30/20, error code ED23 and washer will not work. I feel your pain. $1200 worth of junk at this point.
My four month TR7 has error code ER65. I think SQ should rethink where they are sourcing their electronics from and/or start doing 100% QC on their TR7 washers before selling them.
@@dogmom6772 Sorry to hear this. I called SQ again to ask who my approved service person is and still none. They have no follow-up for the customers.
@Albert Carello The error ended up being a bad relay on a circuit board. It was covered by warranty, but the repair tech tried to say the error was the result of bad power from the electric company. So to keep everyone happy, all the appliances are now on surge protectors.
This is obviously a fluke ... Speed Queen machines will last decades, and they have one of the best warranties in the business.
I agree I have the front loader and it’s a tank
My Speedqueen circa 2019, has currently locked and trapped a load in it, the THIRD TIME! Even when it is working, it's not. My towels come out crusty, like they have never been washed! The last repair man suggested the hottest water with the largest load setting. It didn't help. It is a $1000 worthless brick.
Sorry for your problems. What model do you have? Is it a TR model?
Alliance is not an aftermarket part, Alliance is the parent company of speed queen.
I was a Speed Queen Dealer and people drop their units going into basements and expect the appliance to work properly.
This video is hilarious.
LMAO
speed queen is made by alliance .The same company made`s washer for lundary mats i own a speed queen washer had it ten years and is still working.
Wish I saw this video sooner, I pick mine up tomorrow. Hope I have some luck with mine and don't have to go commando for 2 months. Sorry for your troubles there pretty lady, hopefully they took care of the issue. Thanks for the video.
Did you get the TR series? How is it?
@@GSPirosaki Yeah, TR series. Very quiet but I'll be honest it doesn't get your clothes as clean as the independent agitator model washers. I never had issues with under arm staining in my Tee shirts until we bought this machine. I now have to use bleach with white tees and spray n wash pretreatment for color tee's. I wish we bought the TC series with the independent agitator.
@@MrKitty-zv3dl Another data point against the TR series, it seems. The engineering team responsible for the TR should be forced to use it for the next thirty years.
@@GSPirosaki Agreed!
My tc5000 comes tomorrow, we shall see how it goes...
You used a lower quality washer machine for 17 years was it? But a higher quality comercial one breaks on you? I find that hard to believe unless you got flawed one or you didnt read manual and overworked it or damaged it somehow alot of people seem to overload they dont see warning in the manuals for things to do or not do i guessing same happened here you put like 4 king size comforters in it jammed motor and wondered why or how it broke.
2/2/22 Yep, I should have seen your video before I bought my Speed Q. washer. I get the same crap from Spd. Q.. But I did not buy top of the line model, this one cost more than it's worth. I got the same answer from them about HOW TO WASH CLOTHES !!! Sorry I bought this piece of crap! I HAD planned on this washer being my last purchase ?
People need to learn how to shop for appliances. If you didn't buy the Speed Queen "classic" with a transmission, then the performance will be mediocre just like all the top loads today that just slosh the clothes around.
Yep, i started my research about 6 months ago, and the first thing I learned was, “you don’t want a TR model”
That was Speed Queens attempt at an “eco washer” and it was a fail….. Speed Queen customers buy Speed Queens BECAUSE they’re not built like “eco washers”….. wrong crowd there, Speed Queen… wrong crowd lol
Bought most basic Speed Queen with manual dials and mechanical "timer" just like old school. Exactly what I wanted. None of this High Efficiency BS. Purchased from locally owned old school mom and pop appliance store here in Tucson. Had small issue and they took care of me right away. I think they are price controlled and dealers in Phoenix had exact same price. So, I learned much better to go with mom and pop even if you have to pay a little more for peace of mind... Also, read warranty carefully. The entire machine is NOT covered for 10 years in my case just the transmission. Also, after 3 years only cover specific parts, no labor. I learned that lesson as well. If one of the new electronic control machines blows a control board, that is expensive.....stick with the cheap model manual controls...
What better basic or fancy
I'm torn between the Maytag Commercial and the Speed Queen. One video I hear don't buy the Maytag buy the Speed Queen and on another video I hear buy the Maytag and don't buy the Speed Queen. How do ya win.
Im in the same boat.
Well? What did you buy?
Which model did you get?
A couple of things Alliance owns Speed Queen, Alliance is not a aftermarket company that was hired by Speed Queen. A quick start guide is supplied with all new washers by all manufactures ea GE, Whirlpool, Maytag, LG, Samsung. If you want a complete owners manual go to their website and download it, All the manufacture are cutting cost in any way they can, Blame GE for that, they started only giving quick start guides years ago, everyone else jumped on the band wagon. I'll defend speed queen to the hilt, great machine, great service and they do answer the phone after the 3rd. ring.
Oh who gets all dolled up to make a complaint video? Nice dress and nice hair! Also who exaggerates every word spoken, a very dramatic story.
Ditto !!!!!!!
Possibly the original Karen?
I am having the exact problem with GE the same issues and I was told they don't replace just fix. Coming out tomorrow again, It has been sitting in my garage since July!! I had to purchase a LG front loader which has been a Gem!! I am so disgusted. I live in Cape Coral Florida and was told they only have one repair company because I had requested another one!! awful
We have the TR5 washer and dryer and they have to be the absolute worst w/d we've ever owned. The worst I've ever used and I've done laundry for over 30 years. Same experience as most comments about not cleaning, leaving residue, etc. We've tried different settings, changed detergents, different load size, on and on.....The "send me a user guide" made me chuckle. We followed that, it doesn't work. The same thing with the dryer with clothes falling into your lint trap, except our dryer burns our clothes. So many clothes ruined. It's very frustrating. I was so excited about them and it's been the biggest disappointment. My parents had just got the front load model and they love them. I see some good comments about the TR5 models, so maybe we just got a dud.
The TC5 model is best
The dryer isn't any good? It's really expensive.
Alliance laundry systems, LLC. is the company that owns and manufactures Speed Queen washers & dryers. Thats why the parts box you were sent says Alliance. It is not a after market company.
Because you bought the TR model. SMH.. TC for the win.
I'm getting the Maytag (commercial) top loader when my front loader dies. It's the old style agitator.
the maytag commercial washer is better than the residential washer but not as good as a speed queen on reilability. The new maytags use the WVW design. itls a modular design it's not as rugged as the old style direct drive models of the day. it's more rugged than the retail version. the commercial version has higher rated motor capacitor a 1/2 hp motor a thicker belt a beefier spin clutch actuator. But it's transmission is still mostly plastic, Even with the maytag commercial washer you are not gonna get no 15 to 20 years out of it. The new design is less powerful and less reliable then previous designs. But whirlpool/maytag has gone to it cuz cheaper to make and to comply with High efficiency standards to wash clothes with less water.
The speed queen is built like the old models and are very rugged the transmission is metal in construction and has a very powerful motor. you would get 20 years out of those babies. it also has a steel outer tub.
The maytag commercial has one main advantage and that's a better agitator vs the speed queen. The maytag can pull down and circulate clothes better than the speed queen. both models have trade offs. and pros to them. if you want reliability for many years to come the speed queen. if you like the better agitation but will not have as good as reliablilty the maytag
I bought a Maytag Commercial Washer and matching gas dryer. I didn't know I'd end up getting Maytag again. The Performa set I just got rid of served me just over 20 years. The motor went bad on the washer after 20 years and I was going to put a new motor in it because the dryer was fine, and I planned on going another 20 years with the set, so I ordered the motor. However, when I got inside of it, the lid was rusted out around the hinge screws on the top, a hinge was broken, and the bottom was pretty rusted too, so I sent the motor back and bought new. The reason I went with the Maytag is it is the only one with an agitator that makes sense. The Whirlpool is $70 cheaper, but has a porcelain drum instead of stainless like the Maytag and it the Maytag has more functions they added which the put where the coin box normally goes. Also the new Maytags and Whirlpools are made with galvanized metal now, but my Performa was not else it would still be in service. From what I read, the washer top is not porcelain on the Maytag as they are on the Whirlpool and Speed Queen although if not, that is some some very hard paint. The fit and finish is nicer on the Speed Queens. I will say that the new Maytag Commercial handles out of balance loads better than the Maytag Performa did. The Speed Queen controls are simpler to understand.
The speed queen TC5 model is the best with the "aggressive style" agitator
I am in the market for a new washer. I will remember this video.
I used a speed queen at work they are great!!!!
My front load whirlpool Duet turned 19 in April 2024... so we're going on 19 and a half years now.... anyway...about the Speed Queen... they have two types of washers. One is the TR series (which doesn't work well)... I can't remember I think the other is the TC series....The TC series is the old fashioned goold old agitator washer that people grew up with in the past. A Few years ago they introduced a new model called the TR series which has a totally different agitation...and I've seen videos of it in operation... it seems to work OK with clothing that is thin.... it's the thicker stuff like jeans it has problems moving it to the bottom... I think speed queens are made well but I would AVOID any model that starts with TR... and get the TC instead... God I hope I got that right
Ohhh.... So sorry. The last good year for Speed Queen was 2017.
Yep, SQ also drank the Kool-Aid. Don't buy a new one.
Did you have any resolution with your washer?
Many previosly reiable brands that moved with the times and introduced Touch pads are losing their previously good record.
With touchpads comes electronic circuitry more hardware and software and then a myriad of different functions easily catered for by computers.
More complex more potential issues.
I look for products with knobs and switches which let you control the product to your requirements
I'm content with my top of the line 5.8 cf LG top loader . It's 8 years old and still going strong 😎👍
What did you end up doing ?
The TC5 model is the one you want, old school agitation at its best. The other more expensive models use a one piece tub and agitator that just swish clothes around, they don't clean as well.
Yeah but you can't wash a king-sized comforter in the classic.
@@amcken You can't wash it in either thoroughly. We take ours to the laundromat, not a big deal.
All the research I've done and speed queen comes out as the top machine, and the TC5 looks to be the very best. I just purchased one this week, its on backorder so I may have to wait 3-6 weeks but I can't wait to crank it up !! Love the "old school" design, if it ain't broken, don't change it !
@@richardsmith4187 How do you like it?
AND. AND. AND, You bought the wrong model! You wanted the Tc 5. Because it's a traditional washing machine that really gets close. Cleassuming think that you took the time to read the instruction manual on that. You're following the instructions that the manufacturer wrote. AND, That way you can be sure that you're using the equipment properly..........
my speed queen is from 2017 last of the mechanical knobs
Seems like all you want to do is complain about it, you think you know everything about the different wash cycles and you didn’t want the book, then the company replaces parts with factory ones and you call them aftermarket, maybe you need to do some research first before you by. I’ve had a lot of different washers and dryer’s including Maytag, GE, Whirlpool, top loaders and front loaders, none of them are good quality anymore, none of them would put enough water in the tub to even float the clothes, I just replaced them with a 2021 Speed Queen set which does fill the tub with water. Almost all this is the government’s fault for putting regulations on everything.
Thanks Dave I agree
Factory parts from alliance corporation of China! Read your music buddy!
No, I tried just about every combination on my TR7 (except wool and athletic and maybe "eco Delicate") and even on Super soiled, soak and extra rinse, max soil it failed to clean my jeans.
I would complain too if my SQ does in 3 weeks
I think it's okay for her to vent her frustrations. They are slow to fix the issue. After so many issues they should have just offered her a new one. I have seen others get replacements.
Speed Queen will clean clothes better than any front loader hands down. No comparison when it comes to clean clothes! Clean clothes in your LG front loader LOL. You must like wearing clothes with soap that never gets rinsed out completely. (all front loaders leave soap in the clothing and have never cleaned like agitating top loaders) If you buy from reputable dealers you should have no problems getting warranty repairs. Facts Matter
Make sure that you are washing big loads with "BULKY" cycle
I bought a Speed Queen TC5003WN washer/dryer pair, and I absolutely love it!
I had issues with suds backing out of the drain pipe, but it had nothing to do with the washer. The problem was relating to the fact drain pipe length above the p-trap is not long enough. The minimum length should be 24" (2 ft.), and mine is only about 18" roughly. So, I filled the gaps with a sponge, which allows air in but stops the suds from oozing out of the pipe. I cut a sponge about 1/8" bigger than the diameter of my drain pipe, slit the center in an "X" to insert the drain pipe from the washer and inserted the washer drain pipe into the drain pipe to the house. I also tied a string around the sponge to make it easier to retrieve the sponge. PROBLEM SOLVED.
The branch of soap also played a part. I used the Seventh Generation (Target), and it is super sudsy, which made the problem worse (before inserting the sponge). I was also advised not to use detergent pods. Persil Laundry Detergent is recommended. The SQ washers only require about 1 tablespoon of soap for normal soil, and no more than 3 tablespoons for soiled laundry.
If you need a good pretreat, I found Dawn Dishwashing Detergent to be a great pretreat, especially for grease, even after the spot has been washed and dried. I made a 50/50 solution (Dawn and water) and spay on the knees of my jeans or on greasy spots. I scrub with a brush and let sit for about 5 minutes. You can use straight, too.
I had an Electrolux Oasis Touch Washer and Dryer pair, and they were junk. I had the set for about 10 years before I got rid of them. I had to replace the dryer's heating element every year for the last 3 years. I finally said, "Enough is enough." No more front loaders for me.. back to the old-school, top loader with an agitator. Great product and cleans super well!
Craig, thank you for your comment about suds problems. I have been researching washing machines in the past few weeks as mine finally died after 19 years. Speed Queen kept coming up as the best washer on the market. I did read about other people who had the suds problem and so I called Speed Queen customer service. They did mention vinegar as a solution, but they advised that some people use way too much detergent, who knew ?? I always filled the cap up and they advised the 1 tablespoon was enough to get good cleaning. So I learned that modern detergents are concentrated so you really don't need as much for a load. I just purchased a TC5 this week and can't wait for the delivery in 3-6 weeks ( backordered )
That's a front loader you had? People seem to claim they clean better. I am glad you love your TC.
@@richardsmith4187 How do you like it?
I have a similar issue!! And im in australia 😣
yes Speed Queen is a division of Alliance but that is no excuse for Alliance's poor behavior. We bought some Speed Queens a few years ago and they did not clean well and the dryer Left burn marks on clothes. Got rid of them after about a year of messing around with them. Repair efforts did not solve the problems we had and frankly I don't think any repair could -you can't repair a bad design. Ours always left and in the bottom of the tub from work clothes too.
My washer can wash smooth with some vibration
I bought the classic tc5000. I wouldn't have bought any other speed queen. That computerized crap is nothing but problems.
Hello there my friend. Speed Queen washers are made by Alliance and they did put out a washer and dryer set in 2019 that was really bad. They changed from standard controls to touch pad. No one liked them and returned them for the original set. Please check out my TH-cam channel and you can see the difference. The agitation it totally different then what you may have. I know your having a bad Experience with this set but I do have an idea. Please write them and demand a new set but with standard control panel.
Research is always the key !!!! Read, read, read and watch you tube videos. It is the best research you can do and then make a choice of the model that fits your needs. I think she may have purchased the TR5 model instead of the TC5 model which is the "Classic Clean" with the more aggressive agitator and the TR5 model has the less aggressive agitator which just "swishes" the water around.