Like many others, disabling BitLocker in BIOS didn't work because as soon as you reboot, the system / Windows requires your Key to decrypt your drive. It makes absolutely no sense that you could simply disable encryption without decrypting the drive! For this to work for others, bitlocker must not have actually encrypted the drive in the first place. What's weird is how it could have worked for anyone.
You're logic is sound, but do try again, making sure its actually disabled. There's logic there too (it's just a different path to the data). What brand machine??
I have a Dell computer and found this guy's comment online and it worked for me, too: "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@@acenights1941 Use an HP that I stupidly lost the password for and got locked out. Tried the command prompt, but didn't receive the 48 numerical password; only the ID number. Disabled the Secure Boot and had to later select the factory setting. Somehow, I still end up with the BitLocker screen
@@cuboid3043 @dashboardsymbols - I’m the same, my boy has some how managed to encrypt it somehow and I can’t get access either. I use a HP laptop and have followed the video from disabling the secure boot using BIOS and attempting to locate the recovery key from the Command function but nothing and I’m back to square one. If anyone has any options to resolve this I’d be more than grateful!
For those of you since May or June of 2022 saying it does not work for you try retyping in the command prompt and see my response to somebody else right here : It is possible you typed something incorrectly but do the command prompt option again. This response is as of July 10th 2022 on a Windows 10 machine. It may not look exactly like his screen but it is under the line that says password. Mine comes out saying volume C then the line under that it says all key protectors then numerical password then ID then password I did that and it worked
The BIOS step requires you to disable secure boot, I did the opposite by enabling it and it worked for me. Thank you so much for this amazing simple guiding video.
I have exactly the same. Lenovo. Didn't get the password and if i disable secure boot it keeps asking for the damn key. Enabled it and disabled it like 20 times now. No luck.
@@sergeterwaarbeek1162 Someone else just reported that he reformatted his drive and re-installed Windows. Fixed the machine, but his data is likely gone...
My brand new PC did this... fricking locked me out and totally pissed me off! This bitlocker shit, sucks! If this problem continues I will move to MAC. Thank you, sir!
Only this from another viewer (plus be sure security is actually off before F10): "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
That should not be the case. In any case, I have these tweaks from other viewers that may help... "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
Your suggestion didn't work but one of your viewers suggestions did. Thanks to @DavidAlesia for providing an actual working solution. The solution was buried in the comments so I'm reposting here as this guy save my ass: Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it
@@JeremyClaussen Try these two tweaks: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
Have there been any recent updates that would prevent these instructions from working? Not sure why but I’ve tried the factory settings restore method, disabling and enabling the secure boot. Still not working on my Dell
Well, assuming the instructions were followed exactly, there are these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
Well, I have three tweaks below from other viewers and it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. So: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
Same on my laptop. That's crazy, what model do you have? Mine is Dell latitude 5490, I did an support assist update yesterday, idk if it finished, also I tried to restore the system but it was stuck loading the registry recovery for whole 20 hours, so turned it off 😅 but now there's the freaking bitlocker problem
Here's another scenario with bitlocker. My Windows 10 laptop crashed and wouldn't boot up. I kept being asked for the bitlocker key for every repair scenario and I actually have the key so I typed it in and it didn't work. I did some sleuthing and discovered that if the bitlocker file on the hard drive is also corrupted, the key is useless. My next move is creating a bootable disk and hoping I can restore my laptop that way. I bought a new laptop and immediately removed the encryption.
Having my recovery key, I was entering one number row at a time. *Hour goes by* Does extensive research and views videos. Gets into bios enables, disabled almost throws computer out window. Stressed because this happened one day before school… I entered the whole Key into the box and it seems to have worked.. thankfully I didn’t lose any files!
Sorry, missed this. In case you are still in need -- I have three tweaks below from other viewers and also it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. So: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
After I turn off the secure boot and save , it doesn’t not allow me to go to the device encryption setting . After hit F10, it restart and goes to the page to enter BitLocker code again. 😭 mine is Lenovo T14 Could you help me please?
Still work? I tried the two methods on the video and other two commented by people and didn’t work. I need my information. I DONT HAVE A MS ACCOUNT SO THE SUPPORT JUST SAYS “ restore from manufacturer settings” I really need the information please. Anyone can help me? I have a Laptop dell windows 11. This happens after updates system. Thank you.
UPDATE: I recover my key (I didn't know I have it) from the disk with Dell recovery assistant support. Step 1: On the "advanced options" I clicked System Image Recovery (I was decided to restart my PC trying to make a backup in the process). Step 2: Go to buttom "Back" Step 3: Click on the option "Create a backcup from data" (or something like that. Is the option in the left bottom.) Its going to ask for the key and for your MS account (IN MY CASE I dont have an MS account) so the Dell support assistance saved my local account and give me the chance to use. I just scrolled to the bottom and click the account "CMARTINEZ" (Was my PC name). Just showed the key. Step 4: Take a picture and re-start again to the windows blue screen (shut down the PC) Step 5: On the first Bitlocker screen press "ESC" and go to the second bitlocker screen. Step 6: Write the key. (Didn't work on the first screen for me) Hope this help somebody.
Nice. Thanks for chiming in. I also have some tweaks from other viewers that might help: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it" @@carlosgerman218
Amazing, thanks! Ultimately all I really needed to do was hit the turn off decryption and voila it worked. I could not find my stored BitLocker password because I hadn't stored one. Thanks!
Glad it worked. And it turns out that those passwords are not intended for anything but servers. Microsoft's poor use of updates kicked them down the line where none of us had them stored or even created!!
@@xitsmeekax03 Well, that's the last part of the vid, but it assumes you've managed to bypass bitlocker in the second part of the vid. That didn't work??
When I disabled 'Secure Boot' and it started back up my laptop was stuck on the blue encryption key screen, so I had to re-enable 'secure boot', any other way how to find my encryption key? :(
Only these two bits from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
Could be more. I have three tweaks below from other viewers and it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. So: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
Thanks for your advice, i've tried to do the same by disabling the secure boot through BIOS setup, but it still returns to Bitlocker screen, do you have any other advice? 🙏
Only this from another viewer... "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@@ikon4255 Well, aside from suggesting to be absolutely sure the instructions were followed to the tee, I have these 2 additions from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
I have a Dell computer and found this guy's comment online and it worked for me, too: "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
At 2:50' in your video, you said press F1, F2, or F3 repeated when laptop started, and then search the web to find the right key for machine. Now, my computer can not work, where can I search and search what on google? Can you provide some details? Thank you. You neglect very important details.
What am I missing here???? The implication of this video is that Bitlocker can be EASILY bypassed. Is that what is being explained here? I refuse to believe Bitlocker can be defeated that easily. If it can, there's no point using it. Am I wrong?
First, it should be known that this was intended only for enterprise users. Problems were triggered by a pair of Windows updates that locked machines that never had a recovery key. But to your point, yes this evidently bypasses bitlocker, but once it is, there remains the owner's pin, password or biometric security. Which returns to your question...
You can login to your Microsoft account from another device and look for the key for your particular locked device. If you have multiple devices with same account, match with the specific key ID given on your locked device.
Well, I have three tweaks below from other viewers and also it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. So: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
Not sure I can help. If you truly have the keys, the computer shud open up. Numbers only yes?? Anyway, I'll add three tweaks from other viewers, but they're designed primarily to recover or bypass the keys.. "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
There is no magic here. The "first fix" that shows the command line screen shot is from a PC where the user is logged into the OS and the drive is decrypted. For everyone whose drive is encrypted, booting to recovery mode and opening a command window isn't going to magically give you the all numeric recovery key. The 'second fix' which is to disable secure boot isn't going to work if the drive has already been encrypted. There is no magic fix to get around a bitlocker encrypted drive when you don't have the key.
You're correct about the video, as the drive was decrypted at that point. However the second method absolutely pulled my machine out of the locked mode...
Working on a client's laptop and ran into this issue when trying to pull files from the M.2 hard drive. Unfortunately she spilled coffee in the machine and it's dead, even after cleaning the board up and trying to power it up. I'm going to assume that the key is specific to the computer, so I wouldn't be able to get away with unlocking the drive on another PC.
No luck. I tried disabling the “secure boot” (whatever that is, I don’t even wear boots) and it still doesn’t work. I think the main fix is just be sure to buy everything Apple.
This is a huge surprise, so I have to ask if you saved the setting after disabling secure boot. Secure boot IS what BitLocker controls. Pls try it again!!
I have a Dell computer and found this guy's comment online and it worked for me, too: "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
Had not considered W 11. But I the following from another viewer. Thought it was about Dell, but maybe W 11... "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@@cookiedoh7581 Well, I would first be absolutely sure the instructions were followed exactly and then add the following tweaks from 2 other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
LOL great video. I feel your pain. Going thru this crap right now and I've come to the conclusion that it all this mess starts when you sign in with a microsoft account. Could be wrong but who knows. My advice is never use a microsoft account.
And this is why I have a Mac. I'm not at all trying to be "special" or arrogant. I had a regular PC with Windows for many years, and for many years, I went through garbage like this. I had so much lost so many times that I started getting scared starting up my computer. I'm not even going to discuss the amount I'd spend on virus protection that didn't work, computer labs to fix what Microsoft had done, etc.. The very moment I used a Mac, I knew I'd never go back. They aren't for everyone, I know. If you can afford it, though, it really is worth getting one.
Still no luck 😒 This was a great video. I even tried the additional tips in the comments. Are there any updated tips for Windows 11 on HP Victus laptop?
Possibly, but not specific to your model. Here are maybe the same tweaks you've already seen, but have a look: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
Do you know what would cause the recovery key to NOT work? I have my recovery key but it still wouldn't unlock it. I was eventually able to restore my computer to a previous point and that got me back in.
Wow! I'm sorry, no, that's not something I've heard of. But given the Microsoft's poor implementation of the key in general -- after al, a video to help recovery? -- its only a minor surprise. Glad u got past it...
This was great for me except for one thing. When I used the command prompt and the BDE, all it showed was the numerical password, and not the Bitlocker password. I have tried multiple times to enter the key found in my Microsoft account information for this laptop. However, when I tried to use it in the recovery process, it is not recognized as vaild. Any ideas?
Well, I see that you noted a Numerical Password, which is what I saw as well. However, if what you actually got was numbers only, that's what you want! Otherwise getting into the BIOS is the only way I am aware of to complete a bypass. The fact that you actually HAVE a a key in your MS account suggests a deeper problem that I am unfamiliar with...
Bitlocker literally came into in my laptop without me installing it. This method did not work. I disabled the secure boot but still not working. Im thinking to reset the whole pc and delete all files. How to do so?
Honestly I don't know. Before you do, I have three tweaks below from other viewers and it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. So: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
Hi, thanks for you video, my situation is like yours that it shows X: drive instead of C:, and after run manage-bde -protectors C: -get, it only return the ID without the 48 digits password, do you or anyone know why and how to do next ? Thanks a lot
@@emmytock4645 ell, assuming the instructions were followed to the letter, I have these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
Didn't work for me. Got all the way to the last step and disabled the secure boot up and it just keeps booting up to the blue bitlocker screen. What a pain.
And I feel your pain. Assuming the directions were followed exactly, try these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
Well, I have three tweaks below from other viewers and also it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. So: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
Bro should we type all the characters ?? I mean we should replace g with - C and also type all the below letters and se ntences also ????😭😭😭😭 Plz anyone help me 😭😭😭
I don't think it works anymore these ways. Tried on my wife's laptop and the first way ended the same way it did for you, and the second way didn't boot like yours, it loaded straight to the BitLocker Recovery screen again :/
It shouldn't matter where it comes from. So, pls be sure the instructs were followed exactly and if so, try these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
hi, im not clear with your point when you found that the numerical key you need is not "fully numerical" . how did you change the alphabet key to numerical key?
What I referenced is that the only code or key I ever came up with for my machine included letters. The bitlocker code is 48 numbers only. I needed the bypass which is part 2 of the vid...
Thanks for this info and tutorial. I was hoping it was it but it did not work. Eventually I logged into my Microsoft live account and there was the code that I needed. But took up half my Sunday 😅
Have three tweaks available from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
So what's use of encrypting your hard drive? When it's not really secure. You just showed us how to bypass it by disable secure boot. For me i never enabled turn on my secure boot when I started bitlocker process to encrypt hard drive. mine is password prompr to login and not using key recovery.. Also I did check my recovery key on my Microsoft acct and do see it
Well, I can only add two things. First, try again just to be sure. Lots of tension experienced with the computer in such a state. Second, I have this from another user, which adds a touch. "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
I assume you meant missing and not stolen. Anyway, I have three tweaks below from other viewers and it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. But there does seem to be a language barrier. So good luck and read on: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
didnt work the bitlocker spit out a code to the usb drive 48-number code but wont accept the code and it when trying to get the that code using the command it doesnt pop up
I'd never seen a comment like this before and now its twice in a week. Something has changed. In any case, I can only advise to run through the bypass, which is the second part of the vid...
Any way to reach your contact? Really need your help because my examination file is locked by bitlocker. And i just get key id so i dont know what to do
All I know is in the video. I can add this, from two other viewers. Good luck! "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
I have a question. When I installed my windows I never turned on bitlocker, it remained off ever since I first booted up the windows up to this day. My question is, if (by some stroke of sheer misfortune) the bitlocker activates itself after an update will it prompt me for a key that I never knew? Should I turn it on and see if I can get a key off it, or keep it off?
Personally, I would keep it off. In fact, I'd recommend watching the last minute or so of the vid to be sure its truly off! This latest round of views (big jump) was caused by a Win 11 update. Don't take any chances. One other thing you might do. Get a key, and THEN turn it off! In case an update can turn it on!!
Dear Sir, Could you please tell me that, I have encrypted my 2TB flash drive on my Laptop (Dell), But When I use the same 2TB flash drive on other Office PC, it is not asking password, showing everything. why?, Can you help me for correct configuration / encryption ?
Sadly, none of this works for me: the first method doesn't show the key, and when I disable the booth, it just sets me right back where I started Anyone got any tips??
Well, first be sure the instructs are followed to the letter, and if it still doesn't work, check these tweaks from two other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@@DashboardSymbols thank you I will try this. If it won't work I saw a video where I could get it trough the Microsoft account that's linked to the laptop, which is my dad's, but I am trying to solve this in my own first Thanks for all the tips in the video and this comment, I hope they weren't in vain for me.
Hi, Bitlocker not working ,i have windows 11 pro (not a licensed version) and i can see manage bitlocker option, but the same is not working, what could be the reason ?
We may have a translation problem here. It sounds like you're trying to make use of bitlocker, but I suspect you're trying to get past it. I have three other tips from other viewers here and it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. Good luck! "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"
I have only this from a Dell user. Just a little different... "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
The command prompt says this drive is locked bt bitlocker drive encryption>you must unlock this drive from control panel when i try to change from x drive to the c drive
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Like many others, disabling BitLocker in BIOS didn't work because as soon as you reboot, the system / Windows requires your Key to decrypt your drive. It makes absolutely no sense that you could simply disable encryption without decrypting the drive! For this to work for others, bitlocker must not have actually encrypted the drive in the first place.
What's weird is how it could have worked for anyone.
You're logic is sound, but do try again, making sure its actually disabled. There's logic there too (it's just a different path to the data). What brand machine??
I have a Dell computer and found this guy's comment online and it worked for me, too:
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@@acenights1941 Use an HP that I stupidly lost the password for and got locked out. Tried the command prompt, but didn't receive the 48 numerical password; only the ID number. Disabled the Secure Boot and had to later select the factory setting. Somehow, I still end up with the BitLocker screen
@@cuboid3043 @dashboardsymbols - I’m the same, my boy has some how managed to encrypt it somehow and I can’t get access either. I use a HP laptop and have followed the video from disabling the secure boot using BIOS and attempting to locate the recovery key from the Command function but nothing and I’m back to square one.
If anyone has any options to resolve this I’d be more than grateful!
@@acenights1941 I don't have a restore settings button in my Dell :'(
Initial command done from CMD elevated prompt gave me proper key. Thank a bunch!
Glad to help...
What command did you use
@@KyubbiX1 cannot recall now, obviously 1st one seems
Spent 2-3 hours missing 2 of my college classes trying to figure out how to unlock this shit really appreciate this video helped me out a lot
Glad to help...
The question no one will answer is why this shit popped up in the first place. Has to be a damn virus.
@@jerryspann8713 no, its not a virus. its an encryption☠
For those of you since May or June of 2022 saying it does not work for you try retyping in the command prompt and see my response to somebody else right here : It is possible you typed something incorrectly but do the command prompt option again. This response is as of July 10th 2022 on a Windows 10 machine. It may not look exactly like his screen but it is under the line that says password. Mine comes out saying volume C then the line under that it says all key protectors then numerical password then ID then password I did that and it worked
Thanks Robert. Such nerve frazzling problem for anyone dealing with it...
The BIOS step requires you to disable secure boot, I did the opposite by enabling it and it worked for me. Thank you so much for this amazing simple guiding video.
A curious result that I will bear in mind. Glad to help...
almost lost all hope thank you for this comment 🥹
@@yes-kn2tt You're welcome...
1:56 This is exactly what I needed. Thank you so much!!
Glad to help...
I disabled Secure boot. Still asking the disgusting Bitlocker Key.
All I can suggest is to go back to be absolutely sure that secure boot really is disabled. It is exactly what BitLocker controls...
I have exactly the same. Lenovo. Didn't get the password and if i disable secure boot it keeps asking for the damn key. Enabled it and disabled it like 20 times now. No luck.
I formatted and reinstalled Windows. That did it
@@sergeterwaarbeek1162 Someone else just reported that he reformatted his drive and re-installed Windows. Fixed the machine, but his data is likely gone...
@@cabreram.4734 Just added that tp the mix, thanks...
first time ever making a comment on a video....Thank you (while wiping tears from my eyes)
Very happy to help...
Thank you so much. This is allowing my son to use his computer again. perfect instructions
Glad to help...
My brand new PC did this... fricking locked me out and totally pissed me off! This bitlocker shit, sucks! If this problem continues I will move to MAC. Thank you, sir!
Glad to help...
After i hit "f10" to save, my computer restarts but it opens the page to type in the bitlcker code again. Any help?
Only this from another viewer (plus be sure security is actually off before F10):
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
Thank you so much i was able to fix my computer without my parents finding out
Glad to help...
Pushing you to became a Mac user? Those are fighting words... LOL
The bios thing worked but it now prompts me to enter recovery key specifically because i disabled secure boot. Man, what a nightmare.
That should not be the case. In any case, I have these tweaks from other viewers that may help...
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system and tap the proper F key to get to the BIOS
* At the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
or
"Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10)
- while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot”
- while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option
- save pressing your BIOS key
- with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done)
- while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys
- press your BIOS key to save and restart your computer - it should boot up regularly
- final thing to do: search device encryption settings and then disable it"
Unfortunately, I tried doing this with secure boot both enabled and disabled, and it failed both ways. Has anyone else had trouble?
Thank you so much for this video, saved me from buying a new computer!
Glad to help...
Subscribed. Thank you so much. You just saved all my work files when our IT said it would be impossible to recover the key !
Glad to help...
Your suggestion didn't work but one of your viewers suggestions did. Thanks to @DavidAlesia for providing an actual working solution.
The solution was buried in the comments so I'm reposting here as this guy save my ass:
Ok, what got me going was:
- computer off
- press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10)
- while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot”
- while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option
- save pressing your BIOS key
- with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done)
- while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys
- press your BIOS key to save and restart your computer
- it should boot up regularly
- final thing to do: search device encryption settings and then disable it
Ok, great...
What happens if that doesn’t work either?
@@JeremyClaussen Try these two tweaks:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
I could fuckin cry, this didn't work for my ENVY
@@MDNGHTDRV Did you try the two added tweaks??
Have there been any recent updates that would prevent these instructions from working? Not sure why but I’ve tried the factory settings restore method, disabling and enabling the secure boot. Still not working on my Dell
Well, assuming the instructions were followed exactly, there are these two tweaks from other viewers:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system and tap the proper F key to get to the BIOS
* At the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
turned off security boot in my bios and still asked for the key... I cant open my laptop anymore, I dont have backups of my files pls help
Well, I have three tweaks below from other viewers and it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. So:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system and tap the proper F key to get to the BIOS
* At the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
or
"Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10)
- while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot”
- while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option
- save pressing your BIOS key
- with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done)
- while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys
- press your BIOS key to save and restart your computer - it should boot up regularly
- final thing to do: search device encryption settings and then disable it"
Same on my laptop. That's crazy, what model do you have? Mine is Dell latitude 5490, I did an support assist update yesterday, idk if it finished, also I tried to restore the system but it was stuck loading the registry recovery for whole 20 hours, so turned it off 😅 but now there's the freaking bitlocker problem
Take a look at my previous reply. May hold the "key"...@@4ndrelus
Thank fudge you exist. I was stuck for hours.
Glad to help...
Here's another scenario with bitlocker. My Windows 10 laptop crashed and wouldn't boot up. I kept being asked for the bitlocker key for every repair scenario and I actually have the key so I typed it in and it didn't work. I did some sleuthing and discovered that if the bitlocker file on the hard drive is also corrupted, the key is useless. My next move is creating a bootable disk and hoping I can restore my laptop that way. I bought a new laptop and immediately removed the encryption.
That is a very odd scenario. Good luck with the bootable disk...
hello
i have drive bitlocker recovery key but its not working how to recover it plz help me
Follow the instructions in the video. The second part in particular bypasses the whole problem...
Having my recovery key, I was entering one number row at a time.
*Hour goes by* Does extensive research and views videos. Gets into bios enables, disabled almost throws computer out window. Stressed because this happened one day before school…
I entered the whole Key into the box and it seems to have worked.. thankfully I didn’t lose any files!
I was literally about to get a new computer and lose everything!!!! Amazing thanks
I did this and under numerical password it only shows the ID
Second part of the video provides a bypass...
None of this works
Sorry, missed this.
In case you are still in need -- I have three tweaks below from other viewers and also it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. So:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system and tap the proper F key to get to the BIOS
* At the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
or
"Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10)
- while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot”
- while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option
- save pressing your BIOS key
- with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done)
- while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys
- press your BIOS key to save and restart your computer - it should boot up regularly
- final thing to do: search device encryption settings and then disable it"
Thanks. If this works, it proves MSFT security is basically useless. Anyone with access to the intact machine can hack it.
Sadly true. Happy to help you though...
Thank you for helping me retrieve my Bitlocker key
You're welcome...
After I turn off the secure boot and save , it doesn’t not allow me to go to the device encryption setting . After hit F10, it restart and goes to the page to enter BitLocker code again. 😭 mine is Lenovo T14
Could you help me please?
Pls be sure you are actually turning it off. I did NOT in the video...
Still work? I tried the two methods on the video and other two commented by people and didn’t work. I need my information. I DONT HAVE A MS ACCOUNT SO THE SUPPORT JUST SAYS “ restore from manufacturer settings” I really need the information please.
Anyone can help me? I have a Laptop dell windows 11.
This happens after updates system.
Thank you.
UPDATE: I recover my key (I didn't know I have it) from the disk with Dell recovery assistant support.
Step 1: On the "advanced options" I clicked System Image Recovery (I was decided to restart my PC trying to make a backup in the process).
Step 2: Go to buttom "Back"
Step 3: Click on the option "Create a backcup from data" (or something like that. Is the option in the left bottom.) Its going to ask for the key and for your MS account (IN MY CASE I dont have an MS account) so the Dell support assistance saved my local account and give me the chance to use. I just scrolled to the bottom and click the account "CMARTINEZ" (Was my PC name). Just showed the key.
Step 4: Take a picture and re-start again to the windows blue screen (shut down the PC)
Step 5: On the first Bitlocker screen press "ESC" and go to the second bitlocker screen.
Step 6: Write the key. (Didn't work on the first screen for me)
Hope this help somebody.
Nice. Thanks for chiming in. I also have some tweaks from other viewers that might help:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system and tap the proper F key to get to the BIOS
* At the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
or
"Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10)
- while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot”
- while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option
- save pressing your BIOS key
- with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done)
- while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys
- press your BIOS key to save and restart your computer - it should boot up regularly
- final thing to do: search device encryption settings and then disable it"
@@carlosgerman218
park
Amazing, thanks! Ultimately all I really needed to do was hit the turn off decryption and voila it worked. I could not find my stored BitLocker password because I hadn't stored one. Thanks!
Glad it worked. And it turns out that those passwords are not intended for anything but servers. Microsoft's poor use of updates kicked them down the line where none of us had them stored or even created!!
hey just wondering, where is the turn off decryption setting? i keep trying everything and nothing will work
@@xitsmeekax03 Well, that's the last part of the vid, but it assumes you've managed to bypass bitlocker in the second part of the vid. That didn't work??
When I disabled 'Secure Boot' and it started back up my laptop was stuck on the blue encryption key screen, so I had to re-enable 'secure boot', any other way how to find my encryption key? :(
Only these two bits from other viewers:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@@DashboardSymbols Thank you so much for your quick response! I will try these 2 options soon :)
Damn, seems they stopped this working lately. Thanks tho, was worth a shot.
Could be more. I have three tweaks below from other viewers and it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. So:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system and tap the proper F key to get to the BIOS
* At the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
or
"Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10)
- while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot”
- while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option
- save pressing your BIOS key
- with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done)
- while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys
- press your BIOS key to save and restart your computer - it should boot up regularly
- final thing to do: search device encryption settings and then disable it"
Thanks for your advice, i've tried to do the same by disabling the secure boot through BIOS setup, but it still returns to Bitlocker screen, do you have any other advice? 🙏
Only this from another viewer...
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@@9hag3 Glad it worked...
@@ikon4255 Well, aside from suggesting to be absolutely sure the instructions were followed to the tee, I have these 2 additions from other viewers:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@@nehakadam12 You're welcome...
Plz help
TYSM I HOPE THAT YOU HAVE THE BEST DAY EVER YOU ARE THE BEST YOU CANNOT UNDERSTAND HOW HAPPY I AM
Glad to help. And I DO understand -- had to find the answer myself, then made the vid!!
Hello sir, I have a Lenovo like you.... I disabled SECURE BOOT and then F10 but still it doesn't work... I checked and Secure Boot is disabled
Boy, that should have done the trick. If it really didn't, I've got nothing else...
Hi Gatto, did you find any other way to fix it? This trick unfortunately is not working on my lenovo laptop as well
Today I tryed in my hp after disable security boot, but it doesn't work either
I have a Dell computer and found this guy's comment online and it worked for me, too:
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
I would officially like to thank Microsoft for implementing this feature so badly that it's basically ransomware
I hear that. Did it resolve??
I cried for a day thank god i found this solution thank youuu
Happy to help...
Dear friend, thanks so much. It worked a lot. I appreciate your great help with this video, it was amazing.
Glad to help...
At 2:50' in your video, you said press F1, F2, or F3 repeated when laptop started, and then search the web to find the right key for machine. Now, my computer can not work, where can I search and search what on google? Can you provide some details? Thank you. You neglect very important details.
What am I missing here???? The implication of this video is that Bitlocker can be EASILY bypassed. Is that what is being explained here? I refuse to believe Bitlocker can be defeated that easily. If it can, there's no point using it. Am I wrong?
First, it should be known that this was intended only for enterprise users. Problems were triggered by a pair of Windows updates that locked machines that never had a recovery key. But to your point, yes this evidently bypasses bitlocker, but once it is, there remains the owner's pin, password or biometric security. Which returns to your question...
You can login to your Microsoft account from another device and look for the key for your particular locked device. If you have multiple devices with same account, match with the specific key ID given on your locked device.
All true. But the issue is most have never been prompted to save the code to begin with. Windows updates have mistakenly locked people out...
tried the bios trick and it didnt work
Well, I have three tweaks below from other viewers and also it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. So:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system and tap the proper F key to get to the BIOS
* At the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
or
"Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10)
- while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot”
- while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option
- save pressing your BIOS key
- with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done)
- while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys
- press your BIOS key to save and restart your computer - it should boot up regularly
- final thing to do: search device encryption settings and then disable it"
Hey, can you help me? I have the keys. But my drives keep getting locked after every restart. I want to permanently disable it. But I couldn't do it.
Not sure I can help. If you truly have the keys, the computer shud open up. Numbers only yes??
Anyway, I'll add three tweaks from other viewers, but they're designed primarily to recover or bypass the keys..
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system and tap the proper F key to get to the BIOS
* At the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
or
"Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10)
- while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot”
- while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option
- save pressing your BIOS key
- with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done)
- while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys
- press your BIOS key to save and restart your computer - it should boot up regularly
- final thing to do: search device encryption settings and then disable it"
There is no magic here. The "first fix" that shows the command line screen shot is from a PC where the user is logged into the OS and the drive is decrypted. For everyone whose drive is encrypted, booting to recovery mode and opening a command window isn't going to magically give you the all numeric recovery key. The 'second fix' which is to disable secure boot isn't going to work if the drive has already been encrypted. There is no magic fix to get around a bitlocker encrypted drive when you don't have the key.
You're correct about the video, as the drive was decrypted at that point. However the second method absolutely pulled my machine out of the locked mode...
Working on a client's laptop and ran into this issue when trying to pull files from the M.2 hard drive. Unfortunately she spilled coffee in the machine and it's dead, even after cleaning the board up and trying to power it up. I'm going to assume that the key is specific to the computer, so I wouldn't be able to get away with unlocking the drive on another PC.
That would be true. U seem to have fired up so hopefully the process will work...
THIS MAN IS THE HOMIE
How I love you friend, for this tips.
Happy to help...
No luck. I tried disabling the “secure boot” (whatever that is, I don’t even wear boots) and it still doesn’t work. I think the main fix is just be sure to buy everything Apple.
This is a huge surprise, so I have to ask if you saved the setting after disabling secure boot. Secure boot IS what BitLocker controls. Pls try it again!!
Same here, it did not work, despite saving after disabling secure boot.
@@florianbontemps9472 Just please be sure secure boot actually is disabled. Its the system the code controls...
I have a Dell computer and found this guy's comment online and it worked for me, too:
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
Unfortunately getting into the BIOS screen does not solve the problem with Windows 11. At the moment I have a very expensive doorstop.
Had not considered W 11. But I the following from another viewer. Thought it was about Dell, but maybe W 11...
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
I was panicking and you're a life saver, thank you!
Glad to help...
Deusa do Olimpo Maravilhosa
@@assistenciabaddy1475 Not a goddess, but I hope it means I helped in some way...
@@cookiedoh7581 Well, I would first be absolutely sure the instructions were followed exactly and then add the following tweaks from 2 other viewers:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@@DashboardSymbols bro my C drive has been locked by bit locker and I can not find the recovery key in my Microsoft account
Please guide me
This did worked for me
But you will require a bootable drive
Thanks for the tip...
the real mvp here
Glad to help...
LOL great video. I feel your pain. Going thru this crap right now and I've come to the conclusion that it all this mess starts when you sign in with a microsoft account. Could be wrong but who knows. My advice is never use a microsoft account.
Ultimately true...
Thank you so much for this video it helps me to recover my laptop 🙏🙏Godbless 😇
Glad to help...
Wow you save my life. Instead of disable the secure boot, I enable it and now it boot again.
Same path, different solution! Cool. Glad to help...
Thank you so much Sir for you help!
Glad to help...
And this is why I have a Mac. I'm not at all trying to be "special" or arrogant. I had a regular PC with Windows for many years, and for many years, I went through garbage like this. I had so much lost so many times that I started getting scared starting up my computer. I'm not even going to discuss the amount I'd spend on virus protection that didn't work, computer labs to fix what Microsoft had done, etc.. The very moment I used a Mac, I knew I'd never go back. They aren't for everyone, I know. If you can afford it, though, it really is worth getting one.
Understand completely...
Still no luck 😒 This was a great video. I even tried the additional tips in the comments. Are there any updated tips for Windows 11 on HP Victus laptop?
Possibly, but not specific to your model. Here are maybe the same tweaks you've already seen, but have a look:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system and tap the proper F key to get to the BIOS
* At the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
or
"Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10)
- while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot”
- while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option
- save pressing your BIOS key
- with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done)
- while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys
- press your BIOS key to save and restart your computer - it should boot up regularly
- final thing to do: search device encryption settings and then disable it"
You're not alone buddy. It just happened to me. I also tried the HP bitlocker tips in the reply of this thread and they don't work
@@omarklieber4649 Truly sorry. There has been a new spate of folks running into this problem and it seems to have evolved...
Thank you very much it's working😊
Glad to help...
nothing came when pressing F1 or F2 except for battery symbol.HELP
It could be ANY of the F keys. Try the others...
Amen 🙏🏼 I totally agree 💯 NAC me2❤😢
It states The parameter is incorrect 0x80070057,
what should I do? Help!!
Have not seen this before. Get into the BIOS and disable it...
you helped me a lot, even tho it was disabled, i went the other way i enabled and it still worked
Good! Actually suggested that for the first time yesterday to someone after the process failed...
Any advice for me? I followed the steps and disabled my laptop. When it came back up, it went right back to requesting the Bit key?
@@monieekhinton2722 same. Did you fixed it allready?
@@monieekhinton2722 i need help
Its just showing ID but no password ?
Exactly what happened to me. Part 2 of the vid will take care of it...
Thanks!
@@syael1339 Glad to help...
*#ADRINSLEGENDS** IS TAKING OVER AND OVER* .
Thank you, thank you, thank you. I could not get through to anyone to help me unlock my computer that magical locked up on me.
Glad to help...
Do you know what would cause the recovery key to NOT work? I have my recovery key but it still wouldn't unlock it. I was eventually able to restore my computer to a previous point and that got me back in.
Wow! I'm sorry, no, that's not something I've heard of. But given the Microsoft's poor implementation of the key in general -- after al, a video to help recovery? -- its only a minor surprise. Glad u got past it...
This was great for me except for one thing. When I used the command prompt and the BDE, all it showed was the numerical password, and not the Bitlocker password. I have tried multiple times to enter the key found in my Microsoft account information for this laptop. However, when I tried to use it in the recovery process, it is not recognized as vaild. Any ideas?
Well, I see that you noted a Numerical Password, which is what I saw as well. However, if what you actually got was numbers only, that's what you want! Otherwise getting into the BIOS is the only way I am aware of to complete a bypass. The fact that you actually HAVE a a key in your MS account suggests a deeper problem that I am unfamiliar with...
Super helpful. Thanks you
You're welcome...
Bitlocker literally came into in my laptop without me installing it. This method did not work. I disabled the secure boot but still not working. Im thinking to reset the whole pc and delete all files. How to do so?
Honestly I don't know. Before you do, I have three tweaks below from other viewers and it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. So:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system and tap the proper F key to get to the BIOS
* At the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
or
"Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10)
- while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot”
- while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option
- save pressing your BIOS key
- with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done)
- while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys
- press your BIOS key to save and restart your computer - it should boot up regularly
- final thing to do: search device encryption settings and then disable it"
2:34 for me it shows that you must unlock this drive from Control panel. What should i do?
The control panel is never referenced in the vid. Please be more specific, or watch the vid again for instructions...
Hi, thanks for you video, my situation is like yours that it shows X: drive instead of C:, and after run manage-bde -protectors C: -get, it only return the ID without the 48 digits password, do you or anyone know why and how to do next ? Thanks a lot
Did you manage to find a solution I’m in the same boat
Well, first, run it as X. Any label can be put in. Otherwise, simply go to the second part of the vid and bypass the whole mess...
I have this issue too. I skipped to the second part, but it brings me back to the bitlocker recovery screen. Please help!
@@emmytock4645 ell, assuming the instructions were followed to the letter, I have these two tweaks from other viewers:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system and tap the proper F key to get to the BIOS
* At the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
Didn't work for me. Got all the way to the last step and disabled the secure boot up and it just keeps booting up to the blue bitlocker screen. What a pain.
And I feel your pain. Assuming the directions were followed exactly, try these two tweaks from other viewers:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
I ma not able to do changes my clicking on secure Boot like it not converting into disable
Well, I have three tweaks below from other viewers and also it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. So:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system and tap the proper F key to get to the BIOS
* At the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
or
"Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10)
- while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot”
- while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option
- save pressing your BIOS key
- with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done)
- while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys
- press your BIOS key to save and restart your computer - it should boot up regularly
- final thing to do: search device encryption settings and then disable it"
clear, concise and worked. thank you!
You're welcome...
Bro should we type all the characters ?? I mean we should replace g with - C and also type all the below letters and se ntences also ????😭😭😭😭 Plz anyone help me 😭😭😭
I don't think it works anymore these ways. Tried on my wife's laptop and the first way ended the same way it did for you, and the second way didn't boot like yours, it loaded straight to the BitLocker Recovery screen again :/
Possible. I can only suggest to be absolutely sure that secure boot is actually turned off while in the BIOS...
Hi! I didn't work for me either unfortunately. Having a Microsoft computer (bought in Sweden) , any difference??! Thanks in advanced 🙏🏼🙏🏼
It shouldn't matter where it comes from. So, pls be sure the instructs were followed exactly and if so, try these two tweaks from other viewers:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
Same I tried everything for my Microsoft Surface Laptop, but nothing seems to work, I can't go of the blue screen. Did you find anything that worked?
@@JJ_22222 unfortunately not. Had to reinstall the whole computer and lost everything😏 seemed to be the only way for me!
@@JJ_22222 Did u try the two extra tweaks from above?? And sorry Sofia...
Thank you so much
And still, glad to help...
hi, im not clear with your point when you found that the numerical key you need is not "fully numerical" . how did you change the alphabet key to numerical key?
What I referenced is that the only code or key I ever came up with for my machine included letters. The bitlocker code is 48 numbers only. I needed the bypass which is part 2 of the vid...
I too got my bitlocker key..... Thank you
Glad to help...
Thanks for this info and tutorial. I was hoping it was it but it did not work. Eventually I logged into my Microsoft live account and there was the code that I needed. But took up half my Sunday 😅
Wow. No one who's commented ever said they found the code at M-soft. Most, like me, never had had one stored. Glad it worked out...
My Microsoft bitlocker recovery key says “failed to unlock with this recovery key”. Pressing f1 does not get me to full bios where I can arrow down
Again, search for the correct F key...
It didn't work for me. It was already disabled. I enabled and hit F10, nothing. Reversed it, still nothing.
Have three tweaks available from other viewers:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system and tap the proper F key to get to the BIOS
* At the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
or
"Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10)
- while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot”
- while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option
- save pressing your BIOS key
- with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done)
- while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys
- press your BIOS key to save and restart your computer - it should boot up regularly
- final thing to do: search device encryption settings and then disable it"
Thank you very much!!
Glad to help...
So what's use of encrypting your hard drive? When it's not really secure. You just showed us how to bypass it by disable secure boot. For me i never enabled turn on my secure boot when I started bitlocker process to encrypt hard drive. mine is password prompr to login and not using key recovery.. Also I did check my recovery key on my Microsoft acct and do see it
Fair point, point I'm sure glad I found when I was stuck locked up tight...
where is the link you spoke about?
my yoga 7 sadly did not boot back into windows after turning off secure boot, so i could not decrypt. I wonder if they changed something\
Well, I can only add two things. First, try again just to be sure. Lots of tension experienced with the computer in such a state. Second, I have this from another user, which adds a touch.
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
I have one of this and i don’t have the “skip this drive” button because it’s stolen. Can anybody advice?
I assume you meant missing and not stolen. Anyway, I have three tweaks below from other viewers and it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. But there does seem to be a language barrier. So good luck and read on:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system and tap the proper F key to get to the BIOS
* At the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
or
"Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10)
- while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot”
- while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option
- save pressing your BIOS key
- with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done)
- while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys
- press your BIOS key to save and restart your computer - it should boot up regularly
- final thing to do: search device encryption settings and then disable it"
didnt work the bitlocker spit out a code to the usb drive 48-number code but wont accept the code and it when trying to get the that code using the command it doesnt pop up
I'd never seen a comment like this before and now its twice in a week. Something has changed. In any case, I can only advise to run through the bypass, which is the second part of the vid...
it doesnt work i tried all of it no steps are helping@@DashboardSymbols
Any way to reach your contact? Really need your help because my examination file is locked by bitlocker. And i just get key id so i dont know what to do
All I know is in the video. I can add this, from two other viewers. Good luck!
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
I have the same issue but after disabled the secure boot till now i am facing same issue, and my data is very important what should i do
Double check that secure boot is actually disabled! Should shut down BitLocker...
I have a question. When I installed my windows I never turned on bitlocker, it remained off ever since I first booted up the windows up to this day. My question is, if (by some stroke of sheer misfortune) the bitlocker activates itself after an update will it prompt me for a key that I never knew? Should I turn it on and see if I can get a key off it, or keep it off?
Personally, I would keep it off. In fact, I'd recommend watching the last minute or so of the vid to be sure its truly off! This latest round of views (big jump) was caused by a Win 11 update. Don't take any chances.
One other thing you might do. Get a key, and THEN turn it off! In case an update can turn it on!!
Dear Sir, Could you please tell me that, I have encrypted my 2TB flash drive on my Laptop (Dell), But When I use the same 2TB flash drive on other Office PC, it is not asking password, showing everything. why?, Can you help me for correct configuration / encryption ?
Well, I'm not an expert here, but it suggests the encryption belongs to the PC, not the flash drive. If nothing else, encrypt it for each PC!!
Sadly, none of this works for me: the first method doesn't show the key, and when I disable the booth, it just sets me right back where I started
Anyone got any tips??
Well, first be sure the instructs are followed to the letter, and if it still doesn't work, check these tweaks from two other viewers:
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
@@DashboardSymbols thank you I will try this.
If it won't work I saw a video where I could get it trough the Microsoft account that's linked to the laptop, which is my dad's, but I am trying to solve this in my own first
Thanks for all the tips in the video and this comment, I hope they weren't in vain for me.
@@machieldevries997 Fingers crossed...
@@machieldevries997 did it work?
@@MR-yi7xy just woke up, haven't tried it yet. I am going to do something with my family first and then I will try it
Hi, Bitlocker not working ,i have windows 11 pro (not a licensed version) and i can see manage bitlocker option, but the same is not working, what could be the reason ?
We may have a translation problem here. It sounds like you're trying to make use of bitlocker, but I suspect you're trying to get past it. I have three other tips from other viewers here and it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. Good luck!
"In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice."
or
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system and tap the proper F key to get to the BIOS
* At the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
or
"Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10)
- while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot”
- while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option
- save pressing your BIOS key
- with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done)
- while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys
- press your BIOS key to save and restart your computer - it should boot up regularly
- final thing to do: search device encryption settings and then disable it"
My Dell laptop shows "boot device is not found" after following your procedures, still unable to reboot :(
I have only this from a Dell user. Just a little different...
"I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: -
When BitLocker is prompting for a Recovery Key and you cannot locate the key
* Restart the system
* At the Dell Logo keep tapping F2
* You will enter the BIOS screen
* Go to Secure Boot header, expand and select Expert Key Management
* Click the Restore Settings button
* Select Factory Settings
* Press OK
* Exit the BIOS and restart
Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"
The command prompt says this drive is locked bt bitlocker drive encryption>you must unlock this drive from control panel when i try to change from x drive to the c drive
Sorry, I really don't know what you're trying to say here...