@@samikhattab he uncovered the client's needs and see if he's the best fit, which is the point. Not every potential client that comes to you has to be closed.
If there would be a series of just these role plays, I would watch every single one!!! Several times. Practice each scenario with every client I get. Thank you so much for this!
Roleplaying can be embarrassing and make many of us feel vulnerable, I have so much respect for you putting this content out there and I'd love to see more content like this. As for this specific topic it's incredibly helpful and logically explained. I cringe thinking back on buying a vehicle from a private seller knowing a price negotiation was coming last, I think this video could have helped me.
It takes experience to speak like Chris. I think that is the valuable learning point. Chris understands all the scenarios: financial, workflow and outcomes. He is also fearless. He doesn't mind not closing every deal.
I wonder how many people have turned on notifications so as to never to miss the chance to consume the amazing content put up here! How Chris has summarized the main point. Wow... 😁 Such a swift transition into the money talk! So good!!!
I just sent a proposal for $5k to $11k! thanks to all your helpful advice! yassssss!! i used to charge $20 an hour. phewww! thankful for these resources!
"I don't need to know everything, I just need to know enough." I think just this can help me be so much better. This is the no. 1 mistake I make in my conversations.
I came across this video months after it was posted, but I must say it is timeless. Chris, you are the first person who is giving graphic designers self-confidence and worth! These are the basic characteristics of a human being, but in many cases, they are taken away from us by our parents and replaced with insecurities and the conviction of being inadequate. I can write articles and articles about this, but the most important thing I need to say is: THANK YOU! I hope every graphic designer or creative person finds you and takes your words into his/her heart and applies them in their life! So others would always look at us with respect.
@@thefutur I am new to sales but I feel like giving it a rating would not do it justice. The way you engage the customer and take control while making them feel like they can trust you. It was next level and I want to be able to learn that skill. If I had to It would be very close to 10. Always room to improve. I also just have to say your channel is amazing. I took notes and wrote an impact on one video to share the brilliance of this channel.
Every morning I open TH-cam just to watch at least a video from this channel, and for the period from which I stayed this routine till now... It's been an amazing experience. There's no way you wouldn't learn/grow from this. Big shout-out to The Futur
What an incredibly valuable piece of client management strategy. Get to the point, to the REAL point, right at the beginning with respect and confidence.
I can’t express how helpful these videos are! I’m on my way to generating $20k per month in my business thanks to just asking the right questions on the phone. Please keep these role plays coming! 👍
This role play brought a perspective to being clear that i just didn’t get completely til now. As a shift supervisor my manager would always say dear is kind, and it just clicked. And how you asked and repeated back the expectations, showed me how to keep from falling into the trap on ‘I Thought you meant’ which kills the trust and possible the deal every time. Thanks for this!
I wish some project managers were able to say 'no' to a client when the budget, timeline and work scope is just unacceptable. Thanks for posting this priceless role play video.
i love how the company or the client talk with the budget of the project with the customer in real life which is more human form in a role play which initially talk about the real project with media involved.that is an amazing mind trick..!
Why cut the video short? I have watched this conversation before and you cut off a truly valuable piece of advice that Chris offers. Words are important. Saying "I have to", indicates a negative feeling toward it. Changing the mindset from "I have to" to "I get to" with regard to discussing money with a potential client is a huge step for some.
What an eyes-opening episode!! I've been working in customer service and sales for a while, always playing the extremely pollite without sounding fake card, it pays off but not on the run as results shows.. Did not know the perception of it would have been completely the opposite!! Extremely valuable content as always guyz!! Gonna apply this right now!!
@@proph7099 Scoping out who you work with and who you don't -- helping your prospect understand the types of clients you do work with and the types you don't work with cuts down on the clients that don't fit.
This particular role playing is effective and I would even agree that taking on low budget clients not only dilutes the agency's reputation and brand BUT, I've personally seen countless agencies here in LA say "I'm sorry we can't work with that budget, but we have so and so we can refer you to" and it's almost always 1-2 guys in a small room in the physical office of the agency acting as a "separate company" to take on the work. Because at the end of the day, $2500 is $2500 they don't have. I'm not saying Chris and Blind do that, but it's way more common than not.
What a valuable video! I feel like I just saved myself a world of trouble and wasted time down the road when it comes to having these conversations. Thanks so much!
I'll tell you what. I've been learning a lot from Chris. I use it in Architecture and Design and it works. Instead of being too technical, I try to be more understanding and helpful. It gives them a cause to pay. Some clients cherish relationships others just want the right thing done. They want value.
I love the point about saying, "no, at that price point I can't even refer someone in good conscious" good stuff. Would love to have you on my video podcast Chris.
This, to me is perfect content. You could tell that even though this was a re-enactment, the dynamic between the two was real. Chris seems to have the neural pathways burned in from years of repeat experiences - so he was in there like swimwear lol. There was more acceptance than resistance on his part. Mo seemed to know intrinsically what the client wanted - you could tell he listened. Maybe empathy and drive to wanna be better caused Mo to invoke "Kristina" so well. Yeah you've heard a lot of it before, but a few years of listening to Chris, mixed with first-hand experience leads you to understand WHY this works so well. No idea why i decided to do a random monologue...i guess the video resonated. Loving the content guys! You're the gift that keeps on giving.
As always a stellar place to learn and grow, improving and reaching mastery. I love the way you approach your videos using the basic principles behind the topics. That way anyone knowing and understanding the principles learned from from totally different field of Life or experience, can almost immediately relate, compare and connect the dots to star to see clearly the topic and begin to understand it (even though they might've tried doing it for ages before hand).
Yo that line about getting to the money part and reaction is positive,neutral or negative was 👌🏽 let’s not beat around the bush! This info has worked out good for me, I don’t come off desperate but more like someone who genuinely wants to help and I end up with the job eventually (when they come back after they saved up their monies)
I just wanna share guys my experience just this other day with a client from the US. I'm based in the Philippines and when I said my starting rate for a project he complained about my price and said that our average yearly wage in our country was only about "3,350 USD per year". Like wow, that's an insult to my country. That's barely the minimum wage. And those are for non-skilled workers who haven't had a degree.
The average yearly wage in the Philippines doesn’t matter, when the true cost of living is so much higher. Too many people live in poverty there. Hope you turned them down.
@@janelle-scott that's so true. the minimum wage isn't suitable for the cost of living. I told and proved to them the right pricing and compared the actual salaries of designers in my country. I'm so glad I stood my ground and the tables turned, they suddenly were willing to pay me right.
I loooove this guy with bonnet, His name is Drigo? the way he talk.... No one can say NO to him and get mad at him. He is so natural. Did U learnt? It that possible to learn this kinda capacity or they born with it??? 😍😍😍😍
Y'all just gotta appreciate the superb lighting in this studio!!! I loved it. ❤️ And these role plays are gold!!! If we can see more of it come 2021, that will be amazing!!! Amazing work guys as always! 🔥🔥🔥🔥
Ah that last chapter analogy is a great way to appriach brainstormers or tire kickers as well; they want to put off the ending as long as possible and when you define things you spoil the fun.
I really liked the way you people put up the part of wisdom for everyone. I would be grateful to know about how to start for sales pitch provided the condition is that I am new to sales experience and really want to be confident.
This is the content i subscribed for! Yusss! I know I'm probably not going to know how to do this just from watching these videos, because this type of stuff can only be learned (applied) through real life experiences, but at least this gets me exposed to these types of thinking i never had before when i tried in the past to negotiate, unsuccessfully, my own photography and videography business.
12:12 - view yourself as a matchmater, not a sales person. You just want to provide the best option for them, and understand if you guys are a good match (sales and client wise)
as long as there's a designer willing to do a logo for 5 bucks, there's will still be clients offering a low budget. this is a collective effort. I know you've heard "there's someone willing to do this for a lower price" many times.
@@thefutur I would appreciate if you gave an opinion on this: I am a graphic design student in Europe and my teacher said that we could charge around 35 dollars for a logo (I was pretty shocked by that price though I know it's meant for stundents). I know we are students, but if we didn't know how to do it, we just wouldn't do it, right? Before that, by the time I was studying translation studies, I was told to charge just the same as other professionals. Why? Because it would take me more time and effort anyway and that would lower the price of a student automatically. What are your thoughts about this? Do you agree with the first teacher or with the second one I have mentioned? Other thoughts? Thank you so much!
Is it amazing to think that whenever Chris tries to explain in a client he never sounds so rude. How did you do that? Lol. Because I already picturing myself saying that and I know that I sound so rude.
Caught your latest roleplay on The Futur on when to bring up budgets in sales calls. Truly awesome stuff! Have you encountered Mystrika yet? It takes lead generation to a whole new level, particularly with its custom tracking and unified inbox features which has streamlined my cold email outreach beyond words.
Is there a video or course that discusses how to to build a marketing or social media marketing plan for a client? I'd love to see an example and to paths you offer or package for clients.
@@thefutur I want to build a social media marketing company but I currently only make commercials for clients. I want to know how to create a broad scope of marketing for a client over a portion of time.
These role plays are gold! I love the choice of words, definitely took notes
Was just thinking the same
How was this gold? He didnt close, and acted as if there is no competition. 🤷♂️
@@samikhattab he uncovered the client's needs and see if he's the best fit, which is the point. Not every potential client that comes to you has to be closed.
The futur needs a channel for just Role Plays to show all scenerios. Who else here would want this?
I want Chris to role play as client from hell and ask stupid ass questions etc. lol
100%
Helll yes!
What other scenarios would you want a reply on?
chris replies to text: hi hOW mUCh....
XD
Jona asked if we want more and I'm here to say YES. Another great video, crew!
Thanks Nick!
Thanks!
YES YES YES
If there would be a series of just these role plays, I would watch every single one!!! Several times. Practice each scenario with every client I get. Thank you so much for this!
Noted!
I heard Chris got an Emmy. He clearly got it for the wrong profession. This man is a fine actor! Bravo
haha. I go full method.
indeed
If time is the most important and rarest commodity everyone of us has, then not wasting someone’s time is the highest compliment you can give them.
I really love how creative is Chris when it comes to pitching. The way he does it makes a lot of sense.
Appreciate it
Roleplaying can be embarrassing and make many of us feel vulnerable, I have so much respect for you putting this content out there and I'd love to see more content like this. As for this specific topic it's incredibly helpful and logically explained. I cringe thinking back on buying a vehicle from a private seller knowing a price negotiation was coming last, I think this video could have helped me.
It takes experience to speak like Chris. I think that is the valuable learning point. Chris understands all the scenarios: financial, workflow and outcomes. He is also fearless. He doesn't mind not closing every deal.
I wonder how many people have turned on notifications so as to never to miss the chance to consume the amazing content put up here! How Chris has summarized the main point. Wow... 😁 Such a swift transition into the money talk! So good!!!
Thank you 🙏
I just sent a proposal for $5k to $11k! thanks to all your helpful advice! yassssss!! i used to charge $20 an hour. phewww! thankful for these resources!
Good luck. When you land it, send some our way.
@@thefutur eyy! drop the cashapp! XD
"I don't need to know everything, I just need to know enough."
I think just this can help me be so much better. This is the no. 1 mistake I make in my conversations.
I came across this video months after it was posted, but I must say it is timeless. Chris, you are the first person who is giving graphic designers self-confidence and worth! These are the basic characteristics of a human being, but in many cases, they are taken away from us by our parents and replaced with insecurities and the conviction of being inadequate. I can write articles and articles about this, but the most important thing I need to say is: THANK YOU! I hope every graphic designer or creative person finds you and takes your words into his/her heart and applies them in their life! So others would always look at us with respect.
I work in Sales and this was a really unique but insightful look into a sales call. Took some notes to use.
how would you grade this call?
@@thefutur I am new to sales but I feel like giving it a rating would not do it justice. The way you engage the customer and take control while making them feel like they can trust you. It was next level and I want to be able to learn that skill. If I had to It would be very close to 10. Always room to improve.
I also just have to say your channel is amazing. I took notes and wrote an impact on one video to share the brilliance of this channel.
Every morning I open TH-cam just to watch at least a video from this channel, and for the period from which I stayed this routine till now... It's been an amazing experience.
There's no way you wouldn't learn/grow from this. Big shout-out to The Futur
Thank you so much.
What an incredibly valuable piece of client management strategy. Get to the point, to the REAL point, right at the beginning with respect and confidence.
Thank you Bob!
That telling the price part was wow, just the right choice of words. Really I was wowed.
Thank you
Ah wonderful, another roleplay for me to watch 300 times over!
@@Moismai I'll HAPPILY trade places with you Mo 😂😂
I can’t express how helpful these videos are! I’m on my way to generating $20k per month in my business thanks to just asking the right questions on the phone.
Please keep these role plays coming! 👍
congrats! if we've been helpful to your success, consider supporting us.
@@thefutur For sure!
This role play brought a perspective to being clear that i just didn’t get completely til now. As a shift supervisor my manager would always say dear is kind, and it just clicked. And how you asked and repeated back the expectations, showed me how to keep from falling into the trap on ‘I Thought you meant’ which kills the trust and possible the deal every time. Thanks for this!
Jona killed it with the edit!
Preciate it Drigo! 🙌🏽
i see you rod
I wish some project managers were able to say 'no' to a client when the budget, timeline and work scope is just unacceptable. Thanks for posting this priceless role play video.
you can actually use exact words from roleplay and close the clients! This channel is GOLD literally gold mine
i love how the company or the client talk with the budget of the project with the customer in real life which is more human form in a role play which initially talk about the real project with media involved.that is an amazing mind trick..!
This is so good! Chris comes out so natural, firm and clear that it's enviable and amazing at the same time! Thanks for sharing.
Thanks so much!
Chris is just a a monster, so confident and true to himself
It's crazy how much you can learn from these - it's hard to put into practice but the gears eventually start to turn
Amazing control over the comunication with responsability towards the client.
This conversation is golden as well as it could be.
It's all done with this play role
you Will Won. do you get that son.
I just now stumbled across The Futur...so obsessed! Thank you Thank you Thank you for all of this knowledge in one place!
Why cut the video short? I have watched this conversation before and you cut off a truly valuable piece of advice that Chris offers. Words are important. Saying "I have to", indicates a negative feeling toward it. Changing the mindset from "I have to" to "I get to" with regard to discussing money with a potential client is a huge step for some.
This is an old video. But i just want to compliment Chris, for keeping track of the objectives that she had.
Mo
What an eyes-opening episode!! I've been working in customer service and sales for a while, always playing the extremely pollite without sounding fake card, it pays off but not on the run as results shows.. Did not know the perception of it would have been completely the opposite!! Extremely valuable content as always guyz!! Gonna apply this right now!!
I just love the fact that Chris explains every approach used during the rolpelay!
I always love these conversations. We don't see this side of the creative-client conversation often - if not at all.
😯 😯 Honesty saves everyone's time, but every line is soooooo ( no words) its amazing? Amazing chris as always 🥰
Thank you Thank you
Prequalifying on your landing page / quote page also helps with combatting issues with price.
What do you mean? I’m sorry I’m new to this lol
@@proph7099 Scoping out who you work with and who you don't -- helping your prospect understand the types of clients you do work with and the types you don't work with cuts down on the clients that don't fit.
The colours and light are so lovely in this video. So well shot.
These role plays...man...and how words flow from Chris's mouth is just amazing. WOW! wow!
This particular role playing is effective and I would even agree that taking on low budget clients not only dilutes the agency's reputation and brand BUT, I've personally seen countless agencies here in LA say "I'm sorry we can't work with that budget, but we have so and so we can refer you to" and it's almost always 1-2 guys in a small room in the physical office of the agency acting as a "separate company" to take on the work. Because at the end of the day, $2500 is $2500 they don't have. I'm not saying Chris and Blind do that, but it's way more common than not.
Love the role play. Always learning something new when watching it!
This is pure gold stuff.
Man i needed this - role play is so underrated
I followed a BS high ticket closing course elsewhere. And got scammed a hard-earned $2.5k.
But this roleplay right here is realistic and golden!
sorry to hear about the course that didn't deliver.
Perfect role play scenario with real time feedback from both Chris Do & Mo 2.0!! Loved this!!
💚💙❤💜🧡💛💚💙❤💜🧡💛
What a valuable video! I feel like I just saved myself a world of trouble and wasted time down the road when it comes to having these conversations. Thanks so much!
Glad it was helpful!
I'll tell you what. I've been learning a lot from Chris. I use it in Architecture and Design and it works. Instead of being too technical, I try to be more understanding and helpful. It gives them a cause to pay. Some clients cherish relationships others just want the right thing done.
They want value.
Excellent Vital.
I love Mo and Chris’ role plays! So good! I wish I had this in my pocket 3 weeks ago! Such great content as usual guys!
Awesome stuff Chris, really awesome!! It's funny how you can learn a lesson of a life time in a 16 minute class!
The universe is amazing I really needed this 🥺💕
I loved this!! Also, can we talk about how cold Jona is with the edit & structure! Let's go!!
My duudddeee. Thank you!! 🙏🏽
I love the point about saying, "no, at that price point I can't even refer someone in good conscious" good stuff. Would love to have you on my video podcast Chris.
You guys are awesome. So thankful to have came across your content. Keep up the amazing job!
Thanks so much!
This, to me is perfect content. You could tell that even though this was a re-enactment, the dynamic between the two was real. Chris seems to have the neural pathways burned in from years of repeat experiences - so he was in there like swimwear lol. There was more acceptance than resistance on his part. Mo seemed to know intrinsically what the client wanted - you could tell he listened. Maybe empathy and drive to wanna be better caused Mo to invoke "Kristina" so well. Yeah you've heard a lot of it before, but a few years of listening to Chris, mixed with first-hand experience leads you to understand WHY this works so well.
No idea why i decided to do a random monologue...i guess the video resonated. Loving the content guys! You're the gift that keeps on giving.
In there like swimwear. Hahaha
As always a stellar place to learn and grow, improving and reaching mastery.
I love the way you approach your videos using the basic principles behind the topics.
That way anyone knowing and understanding the principles learned from from totally different field of Life or experience, can almost immediately relate, compare and connect the dots to star to see clearly the topic and begin to understand it (even though they might've tried doing it for ages before hand).
Yo that line about getting to the money part and reaction is positive,neutral or negative was 👌🏽 let’s not beat around the bush!
This info has worked out good for me, I don’t come off desperate but more like someone who genuinely wants to help and I end up with the job eventually (when they come back after they saved up their monies)
I LOVE this one! I learn so much every time i watch you! These entrepreneurs keep brining out fivver and Upwork prices drive me crazy.
This role play is very insightful, I watched this video three times. So much fire!
Thankyou so much for these. Great help for creatives that find it tough to even be on the phone with a client.
Super dope! I have to watch this like 10 times to get it to stick. So much nuggets dropped here.
Another one in great format! Please more videos of this format.
It was full of honesty
I just wanna share guys my experience just this other day with a client from the US. I'm based in the Philippines and when I said my starting rate for a project he complained about my price and said that our average yearly wage in our country was only about "3,350 USD per year". Like wow, that's an insult to my country. That's barely the minimum wage. And those are for non-skilled workers who haven't had a degree.
The average yearly wage in the Philippines doesn’t matter, when the true cost of living is so much higher. Too many people live in poverty there. Hope you turned them down.
@@janelle-scott that's so true. the minimum wage isn't suitable for the cost of living. I told and proved to them the right pricing and compared the actual salaries of designers in my country. I'm so glad I stood my ground and the tables turned, they suddenly were willing to pay me right.
@@alystdesign Well done!!
I really enjoyed this video! It made me realize the correct way to do it.
I loooove this guy with bonnet,
His name is Drigo?
the way he talk....
No one can say NO to him and
get mad at him.
He is so natural.
Did U learnt? It that possible to learn this kinda capacity or they born with it??? 😍😍😍😍
Y'all just gotta appreciate the superb lighting in this studio!!! I loved it. ❤️ And these role plays are gold!!! If we can see more of it come 2021, that will be amazing!!! Amazing work guys as always! 🔥🔥🔥🔥
We will!
Ah that last chapter analogy is a great way to appriach brainstormers or tire kickers as well; they want to put off the ending as long as possible and when you define things you spoil the fun.
Thank you for this content, I find extremely valuable.
I really liked the way you people put up the part of wisdom for everyone. I would be grateful to know about how to start for sales pitch provided the condition is that I am new to sales experience and really want to be confident.
Mo is super awesome in this role play
He is
I love how this turns out!
Such practical/implementable skills. Thanks for the value!
Love these role playing sessions! So so helpful!
This is the content i subscribed for! Yusss!
I know I'm probably not going to know how to do this just from watching these videos, because this type of stuff can only be learned (applied) through real life experiences, but at least this gets me exposed to these types of thinking i never had before when i tried in the past to negotiate, unsuccessfully, my own photography and videography business.
an early Christmas gift from the Futur!
Great medium ! definitely these roleplays are very informative and awesome ) Definitely helped me to score a couple of projects. Thanks, Futur Team!
Excellent!
Thank you for posting these! These have been so helpful, especially when my college does not offer classes on negotiating or interviewing.
You should also read Never Split The Difference by Chris Voss- read it as Chris Do's rec, powerful negotiation techniques.
@@TheClearMediaContent Thank you for the rec! I plan on reading it!
Glad it was helpful!
Chris Voss has a Masterclass that was fun to watch.
12:12 - view yourself as a matchmater, not a sales person. You just want to provide the best option for them, and understand if you guys are a good match (sales and client wise)
09:41 I though Mo slept on Chris lmaoo
The colors look so crispy
All your content is gold but the role playing is next level.
Glad to hear Felipe!
Ayyeee jona with the presentiation! Kodak, Look at your mans!
right?
I love these role plays!
Master sensei! Love the reenactment!😊
Great Content! Keep manifesting great content! Kudos!
Absolutely love the role plays!
This is very informative, thank you sir for sharing this
I like this contract he helped me a lot
Also, that "1M Subscribers" looks GOOD!!
it feels even better.
@@thefutur That 1B will 'B' amazing WHEN it hits!
Brilliant! I’m gonna watch this video again and study it! Thank you Chris and all the team behind the futur! Really appreciate it! ❤️
You’re very welcome. Happy holidays
Love these role plays 💯💯
as long as there's a designer willing to do a logo for 5 bucks, there's will still be clients offering a low budget. this is a collective effort. I know you've heard "there's someone willing to do this for a lower price" many times.
yes. and for everyone who is willing to pay a premium for a logo that reflects their values, there will be designers who charge top dollar.
@@thefutur I would appreciate if you gave an opinion on this: I am a graphic design student in Europe and my teacher said that we could charge around 35 dollars for a logo (I was pretty shocked by that price though I know it's meant for stundents). I know we are students, but if we didn't know how to do it, we just wouldn't do it, right? Before that, by the time I was studying translation studies, I was told to charge just the same as other professionals. Why? Because it would take me more time and effort anyway and that would lower the price of a student automatically. What are your thoughts about this? Do you agree with the first teacher or with the second one I have mentioned? Other thoughts? Thank you so much!
Valuable Video for me thanks
great vid y'all, really nice
I like this. Do make more videos like this
Is it amazing to think that whenever Chris tries to explain in a client he never sounds so rude. How did you do that? Lol. Because I already picturing myself saying that and I know that I sound so rude.
if you speak from your heart, and are clear with you intention, it won't sound rude.
@@thefutur that makes sense. Thanks!
This is really great information.
Caught your latest roleplay on The Futur on when to bring up budgets in sales calls. Truly awesome stuff! Have you encountered Mystrika yet? It takes lead generation to a whole new level, particularly with its custom tracking and unified inbox features which has streamlined my cold email outreach beyond words.
Is there a video or course that discusses how to to build a marketing or social media marketing plan for a client? I'd love to see an example and to paths you offer or package for clients.
what's the goal you are trying to achieve?
@@thefutur I want to build a social media marketing company but I currently only make commercials for clients. I want to know how to create a broad scope of marketing for a client over a portion of time.
Amazing content as always