Pilot requests POLICE. Unruly passenger on board. Swiss Airbus A330 returns to Newark. Real ATC

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  • เผยแพร่เมื่อ 13 พ.ค. 2024
  • THIS VIDEO IS A RECONSTRUCTION OF THE FOLLOWING SITUATION IN FLIGHT:
    31-MAR-2024. A Swiss International Air Lines Airbus A330-300 (A333), registration HB-JHI, performing flight SWR19 / LX19 from Newark Liberty International Airport, NJ (USA) to Zurich Airport (Switzerland) during climb out of Newark stopped at 21000 feet and decided to return to the airport if departure. The pilot reported that one of the passengers was trying to enter the cockpit. The flight crew declared PAN-PAN, requested the fire brigade to meet them after landing and the police at the gate. The pilots decided to make an overweight landing on runway 22 right. After landing the airplane vacated the runway and continued taxi to the gate. They requested the emergency services to follow them to the ramp.
    ICAO defines this type of behavior as the highest level of threat: Level 4 - Attempted or actual breach of the flight crew compartment.
    Join me on Patreon: / you_can_see_atc
    #realatc #aviation #airtrafficcontrol
    Image from thumbnail was provided by a passenger.
    _______________
    Timestamps:
    00:00 Description of situation
    00:17 Swiss Airbus A330 stops climb after takeoff at 21000 feet. They start their return
    02:08 The pilots declare PAN-PAN. Unruly passenger tries to enter the cockpit
    03:55 The flight crew requests the fire brigade and the police after landing
    05:37 “We are cannot restrain the passenger”
    08:14 The pilots contact Tower controller at Newark Airport
    08:38 Landing at Newark Airport. Communications with Tower after landing
    _______________
    THE VALUE OF THIS VIDEO:
    THE MAIN VALUE IS EDUCATION. This reconstruction will be useful for actual or future air traffic controllers and pilots, people who plan to connect life with aviation, who like aviation. With help of this video reconstruction you’ll learn how to use radiotelephony rules, Aviation English language and general English language (for people whose native language is not English) in situation in flight, which was shown. THE MAIN REASON I DO THIS IS TO HELP PEOPLE TO UNDERSTAND EVERY EMERGENCY SITUATION, EVERY WORD AND EVERY MOVE OF AIRCRAFT.
    SOURCES OF MATERIAL, LICENSES AND PERMISSIONS:
    Source of communications - www.liveatc.net/ (I have a permission (Letter) for commercial use of radio communications from LiveATC.net).
    Map, aerial pictures (License (ODbL) ©OpenStreetMap -www.openstreetmap.org/copyrig...) Permission for commercial use, royalty-free use.
    Radar screen (In new versions of videos) - Made by author.
    Text version of communication - Made by Author.
    Video editing - Made by author.
    HOW I DO VIDEOS:
    1) I monitor media, airspace, looking for any non-standard, emergency and interesting situation.
    2) I find communications of ATC unit for the period of time I need.
    3) I take only phrases between air traffic controller and selected flight.
    4) I find a flight path of selected aircraft.
    5) I make an animation (early couple of videos don’t have animation) of flight path and aircraft, where the aircraft goes on his route.
    6) When I edit video I put phrases of communications to specific points in video (in tandem with animation).
    7) Together with my comments (voice and text) I edit and make a reconstruction of emergency, non-standard and interesting situation in flight.

ความคิดเห็น • 398

  • @northmaineguy5896
    @northmaineguy5896 หลายเดือนก่อน +759

    I am a retired TRACON controller, and the first controller is reminiscent of how a lazy controller sounds. This pilot has someone trying to gain access to the flight deck and this controller is making him repeat everything in a high workload situation. We had a lot of lazy controllers who spent more time ducking work and calculating their maximum retirement date than working airplanes. There is nothing wrong with the pilot's accent or transmissions, it's all on this worthless controller.

    • @MobeansNJ
      @MobeansNJ หลายเดือนก่อน +44

      I couldn’t agree more. And you have to think twice about air travel in this environment.

    • @jugheadjones5458
      @jugheadjones5458 หลายเดือนก่อน +76

      Even with the accent the pilot was very understandable!

    • @tillycatcat
      @tillycatcat หลายเดือนก่อน +20

      I wouldn't say that the first controller was worthless, rather that he may require further training :)

    • @mweb1
      @mweb1 หลายเดือนก่อน +6

      @@tillycatcat Or partly the convo was not a he. Pronouns do not matter; communication does.

    • @xlandros
      @xlandros หลายเดือนก่อน +37

      This was difficult to listen to, with all the calls from the controller to repeat what was said by the pilot. I had no difficulty understanding the pilots myself.

  • @zackmagee7077
    @zackmagee7077 หลายเดือนก่อน +573

    That controller should be required to go for a hearing exam.

    • @oldandintheway9805
      @oldandintheway9805 หลายเดือนก่อน +40

      For a WHAT??????

    • @zackmagee7077
      @zackmagee7077 หลายเดือนก่อน +43

      @@oldandintheway9805 I SAID YOU NEED TO GO FOR A HEARING TEST

    • @LeTangKichiro
      @LeTangKichiro หลายเดือนก่อน +7

      @@zackmagee7077 Can somebody turn down that pilot? He keeps repeating himself!! Can't hear a thing!

    • @maplerivers
      @maplerivers หลายเดือนก่อน +3

      @@zackmagee7077WHAT?? RYAN SEACREST? WHAT *ABOUT* RYAN SEACREST!?

    • @c.c7263
      @c.c7263 28 วันที่ผ่านมา

      @@oldandintheway9805 🤣

  • @sharkey086
    @sharkey086 27 วันที่ผ่านมา +226

    The pilot, even in a high stress situation, communicated more clearly and calmly than the controllers.

    • @JosipRadnik1
      @JosipRadnik1 11 วันที่ผ่านมา

      judging from the accent, the pilot was french speaking. Probably from Lausanne or Geneva aerea.

  • @easternpa2
    @easternpa2 หลายเดือนก่อน +572

    PAN-PAN-PAN-PAN. Are you declaring PAN-PAN-PAN? No, CAN CAN. We forgot to go to the supermarket.

    • @MobeansNJ
      @MobeansNJ หลายเดือนก่อน +8

      People from the suburban NY area appreciate your comment. 😆

    • @Dvy383
      @Dvy383 หลายเดือนก่อน +8

      International pilots: Is PAN-PAN-PAN used more in ICAO "culture?" My sense is that it is very rarely used in the US, where virtually every commercial aircraft in need either declares an "Emergency" or "MAYDAY" or "Priority." It's taught to FAA controllers, but then, rarely used. I don't have a good sense of how closely ICAO procedures synch with FAA procedures (specifically 7110.65).

    • @MobeansNJ
      @MobeansNJ หลายเดือนก่อน +5

      @@Dvy383 No I’m referring to the can-can comment, which is an annual sales event at a specific grocery store in the area.

    • @jpmasters-aus
      @jpmasters-aus หลายเดือนก่อน +4

      @@Dvy383 My understanding is the US is/has converted to the ICAO terminology around emergencies.

    • @TherconJair
      @TherconJair 26 วันที่ผ่านมา +4

      Can-Can is also the originally French dance you'd see in a cabaret like the Moulin Rouge. Since the pilot is Swiss French my mind took to that meaning. ^^'

  • @AJTStuff
    @AJTStuff หลายเดือนก่อน +197

    I've worked air ops for a decade now. I can't get over how many times the aircrew had to repeat themselves (first souls and fuel, then approach info). This video was NOT a great example of how ATC assists crews in emergent situations. This is especially true of ATC in the NY TRACON. I guess they've grown pre-2001 complacent again.

    • @pollyanna4468
      @pollyanna4468 หลายเดือนก่อน +2

      Exactly. Well said.

    • @alexandern4403
      @alexandern4403 26 วันที่ผ่านมา +2

      DEI hires?

  • @ZeroSpawn
    @ZeroSpawn หลายเดือนก่อน +250

    Controller = horrible. Pilot had to spell everything out for him. I can understand the pilot just fine, he defined everything clearly in a organized fashion.

    • @skytrotter6144
      @skytrotter6144 24 วันที่ผ่านมา +3

      It is because in the US they are not into standard ICAO phraseology ! 😂😂😂

    • @nickname5166
      @nickname5166 20 วันที่ผ่านมา +5

      @@skytrotter6144 or because radio connection was bad and controller wasn't hearing him well. we get recording from live atc, controller might be hearing it differently

    • @Belchmaster41
      @Belchmaster41 19 วันที่ผ่านมา

      @@skytrotter6144 it's standard ICAO because this incident is a "level 4"

    • @skytrotter6144
      @skytrotter6144 19 วันที่ผ่านมา +1

      @@Belchmaster41 You can be an ICAO member (the US are one of the funders) and not apply ICAO phraseology I have Language proficiency on my FAA atpl and level 6 on my EASA atpl and the phraseology, I can by experience tell you that there is a small booklet on the differences that shows they do not practice the same ICAO phraseology in a general manner ! 😉

    • @JM87Fly
      @JM87Fly 17 วันที่ผ่านมา +2

      @@skytrotter6144 what I will never understand is that even though the US is an ICAO member state and hosted the Chicago convention, it deviates markedly from ICAO standard procedure and best practices.
      Perhaps the Americans are annoyed that there hasn’t been an American ICAO president since 1947 and there has never been an American Secretary General?

  • @billywhizz6483
    @billywhizz6483 หลายเดือนก่อน +186

    Loads of wasted time (and extra stress for the pilots) by the controllers asking for repeated info.

    • @ConQueefTador0923
      @ConQueefTador0923 หลายเดือนก่อน

      You realize that controllers don’t just talk to pilots, right?

    • @debcarpenter8519
      @debcarpenter8519 27 วันที่ผ่านมา

      I've noticed that a lot on other videos.

  • @ClaudeBawles
    @ClaudeBawles หลายเดือนก่อน +147

    Passengers that do this should be banned from flying for life

    • @placiaffect8679
      @placiaffect8679 หลายเดือนก่อน +36

      Rest assured. That person will [if non american] have their (last ever) flight back in cuffs next to an air marshall, or will have to sail across the oceans from now on. Thats an automatic No-Fly-List signup

    • @ThePatriot-gm1fg
      @ThePatriot-gm1fg 27 วันที่ผ่านมา +2

      ​@@placiaffect8679 What difference does their nationality make? If they're American, they're subject to the same punishment!

    • @placiaffect8679
      @placiaffect8679 27 วันที่ผ่านมา +14

      @@ThePatriot-gm1fg if the perpetrator is american it WAS its LAST flight on a plane, if not that person will be escorted back to its country of origin, after or during prison time.

    • @straxwb
      @straxwb 26 วันที่ผ่านมา +1

      ​@@ThePatriot-gm1fg well the plane landed in the US so no more need to fly for the passenger

    • @ThePatriot-gm1fg
      @ThePatriot-gm1fg 25 วันที่ผ่านมา +1

      @straxwb Yes assuming he lives there.

  • @Michael_K_Woods
    @Michael_K_Woods หลายเดือนก่อน +155

    This controller is a disaster.

    • @ronniewoodinsteadofmt2615
      @ronniewoodinsteadofmt2615 หลายเดือนก่อน +1

      Michael you just made comment of the year .!! Agreed .

    • @ronniewoodinsteadofmt2615
      @ronniewoodinsteadofmt2615 หลายเดือนก่อน +1

      This foul ball should be working at a Starbucks so he sound disgusted like the other employees who act like your bothering them .!!

  • @ehsan83
    @ehsan83 หลายเดือนก่อน +30

    quick observation here :
    - 2024 and we are still dealing with pounds and kilos and tones. crew is dealing with a passenger trying to get into cockpit and pilots have to think of a way to make the approach guy understand the quantity of their fuel. the fuel quantity saga will continue till all countries use the same measure just like when they all chose to speak in English
    - Swiss just launched the Newark flight so pilots are not familiar with waypoint names and the approach area in general so maybe somebody needs to take that into account
    - The controller is focused on everything except the plane in question. pilots shouldn't be forced to repeat everything. the cabin crew are also trying to communicate with them at the same time. this is just an extra burden. I watch these videos frequently. some controllers are exceptionally good and some are just disastrous.

    • @dvukovic
      @dvukovic 26 วันที่ผ่านมา

      "The controller is focused on everything except the plane in question", as they haven't declared an emergency, they are just another plane in the sky for that controller, and you can't expect any special treatment or attention. The pilots should have declared an emergency, they had a very valid reason to do so.

    • @ehsan83
      @ehsan83 26 วันที่ผ่านมา +4

      @@dvukovic oh your reply sounds familiar. Avianca 052 sounds familiar to you? lets say pilots forgot to use the word Emergency. Is that a good enough reason for the controller to not be focused on his job and ask them to repeat everything several times? You have somebody trying to open cockpit's door immediately after takeoff. Wouldn't your, yourself, be startled? Is that a good reason to believe that to him "they are just another plane in the sky"?
      As long as people start ransacking the law and protocols to hide their shortage, laziness and lack of concentration, this industry is simply lucky to be the safest mean of transportation.

  • @despe666
    @despe666 หลายเดือนก่อน +88

    I can understand the ATC is not used to kilos, but that guy sounded like he had no idea what they were talking about.

    • @elbuggo
      @elbuggo 19 วันที่ผ่านมา +7

      Even drug dealers know what a kilo is.

    • @janipiot
      @janipiot 10 วันที่ผ่านมา

      Makes me think of the "wtf is a kilometer" meme

    • @katho8472
      @katho8472 9 วันที่ผ่านมา

      I don't know exactly how much an American pound is. So what. I write down the number the pilot gives me and the unit, and do the math later or let someone else do it.

    • @MattyC62185
      @MattyC62185 3 วันที่ผ่านมา

      @@katho8472 2.2 lbs to 1 kg

  • @49toddy
    @49toddy หลายเดือนก่อน +115

    Suspend the controller and ensure he is retrained starting from Day 1 basic - disgraceful.

  • @bjmaston
    @bjmaston หลายเดือนก่อน +141

    Pilot: "PAN PAN PAN PAN". ATC: "Are you declaring PAN PAN?" Is there something in the water in the US?

    • @oldRighty1
      @oldRighty1 หลายเดือนก่อน +28

      Pilot: "PAN PAN PAN PAN PAN PAN PAN PAN PAN PAN PAN PAN PAN PAN PAN PAN PAN PAN PAN PAN" Is that any better?
      Controller: "What?"

    • @bjmaston
      @bjmaston หลายเดือนก่อน +9

      @@oldRighty1
      Controller: "You are not declaring an emergency or anything like that?"
      Pilot:
      Controller: "You are not declaring an emergency or anything like that?"
      Pilot:

    • @Dvy383
      @Dvy383 หลายเดือนก่อน +4

      I feel like the first controller's only defender. Wasn't there, but at that time of day, he might be monitoring other frequencies, on a landline with another facility, or whatever. If video is synched somewhat correctly with audio, he was already coordinating an unusual return to Newark, overloaded with fuel, hot brakes, etc, etc. I'd rather a chill sloppy phraseology controller, than an excited one.

    • @TomCro73
      @TomCro73 หลายเดือนก่อน +3

      @@Dvy383 Well said - I thought it sounded a little sloppy but I'll take that over agitation and fast talking. We've the classic situation of armchair flight sim fanatics who wouldn't do so well given a little adrenaline, and communication without subtitles.

    • @YBNmadman
      @YBNmadman หลายเดือนก่อน +1

      well in flint Michigan there is

  • @AxelC2020
    @AxelC2020 หลายเดือนก่อน +107

    That passenger must have been really something, since the pilot wanted to keep moving to the gate, despite hot brakes.

    • @PlaneSpottingBerlin
      @PlaneSpottingBerlin หลายเดือนก่อน +31

      The airflow from taxiing also cools the brakes so it makes sense.
      Waiting on the taxiway to potentially let them flame up is not the smart move, when you got a passenger who needs to get off 😅

    • @pgbrandon
      @pgbrandon หลายเดือนก่อน +4

      @@PlaneSpottingBerlin Thank you for this insight. New to watching these. I assume they also have monitors on how hot the brakes are.

    • @PlaneSpottingBerlin
      @PlaneSpottingBerlin หลายเดือนก่อน +6

      @@pgbrandoncorrect, planes have many sensors for all vital parts ;)

    • @johanjacobs9240
      @johanjacobs9240 หลายเดือนก่อน +6

      Moving freely in the cabin. Yes, there is something disturbing about him. Almost like he hold the passengers and the flight hostage in a passive way. Nobody seems to have the guts to restrain him. Which I can understand. You'll never know what he can do.

    • @beershitz9977
      @beershitz9977 หลายเดือนก่อน +5

      @@johanjacobs9240 It's worth a try, especially if you're going to have to spend another day in Newark.

  • @carolinelvsewe
    @carolinelvsewe หลายเดือนก่อน +145

    The controllers were the worst I’ve heard. The cockpit is managing a very tense situation. The controllers had an unurgent tone…because of an accent of pilot? We could understand clearly. Do they not focus and prioritize??

    • @Blast6926
      @Blast6926 หลายเดือนก่อน +3

      Gау

    • @jh.4770
      @jh.4770 หลายเดือนก่อน +6

      This is the northeast region we're talking about here. Perhaps the busiest airspace in the world.
      They got a ton of planes up in the air that they need to keep an eye on. They can't lose focus on the other planes. This controller likely had a lot of planes under his watch at the moment.

    • @Blast6926
      @Blast6926 หลายเดือนก่อน +2

      @@jh.4770 + this wasn't an engine failure or Mayday

    • @Dvy383
      @Dvy383 หลายเดือนก่อน +5

      As someone quite familiar with the field, I disagree. This is busy airspace. You're only hearing communications with one aircraft. "Unruly passengers" calls from aircraft are not uncommon, and cockpit doors are very secure. PAN-PAN-PAN may be by-the-book but probably doesn't reflect the actual threat. (if it was a serious threat, the passenger would have been restrained by attendents&passengers). It simply sounds like an out of control drunk and the pilot didn't want to deal with it for the next 7 hours . Still the initial Boston Center(?) controller was either having a bad day or simply unprofessional. Any time you have an emergency aircraft, you know your actions are going to be scrutinized, and you try to clear up your act, use perfect phraseology, etc. That's partially why you hear so much duplication of questions by ATC on many of these emergency videos. Controllers are simply verifying what they've already heard on the landline from the prior controller. For what it's worth, the rest of the controllers seemed fine. The Swiss Air pilot's english was perfect, and he understood everything except for unfamiliar fixes with made-up pronunciation. (but I could understand one controller briefly tripping over a britishism the pilot used). Controllers generally speak fast in busier areas and BOS/NYC controllers just ramp it up another notch. I just accidently found video soon after it was posted and don't understand the (as of this posting) unanimous criticism of the controllers involved.

    • @Dvy383
      @Dvy383 หลายเดือนก่อน

      @@Blast6926 Exactly. I'm not saying *everything* was perfect (looking towards ZBW) but I see nothing particularly wrong with ATC here for an "unruly passenger" call.

  • @markm5681
    @markm5681 25 วันที่ผ่านมา +13

    The worst part is that the passenger was released on a promise to appear. Everyone had to be rebooked, a crew member was injured, and this guy slept in his own bed that night.

    • @zaram131
      @zaram131 5 วันที่ผ่านมา

      Wow that is insane!

  • @joshron99
    @joshron99 หลายเดือนก่อน +88

    Unless the audio was bad the first ATC guy seemed dense to me (there was no language barrier here, the pilot was intelligible).

    • @minetogiveaway
      @minetogiveaway หลายเดือนก่อน +3

      ​@@northmaineguy5896you're saying the controller was struggling with understanding the Swiss pilot because they're "DEI"? What does that mean?

    • @p6x2
      @p6x2 หลายเดือนก่อน +6

      Some people have difficulty to understand their native language when spoken with an accent they are not familiar with. That being said, unless the ATC is a newbie in the job, he should be familiar with the sometimes struggling to speak English foreign pilots. This is common for people who are not exposed much to the rest of the world.

    • @joshron99
      @joshron99 หลายเดือนก่อน +3

      Few of the ATC personnel seemed in synch with the issue. The pilot had an unhinged passenger that even tried to get into the cockpit which to me means that he is capable of anything-- "We cannot restrain the passenger" adding that he was concerned for the safety of passengers and crew. THEREFORE, the pilot would naturally want to get the plane on the ground ASAP. He shouldn't have had to ask for police and questions to him like "Do you want to burn fuel?" show a situational UNawareness by ATC (IMO).

    • @oldRighty1
      @oldRighty1 หลายเดือนก่อน +6

      @@northmaineguy5896And what if he's an old white guy? DEI is getting lame as a bogeyman for everything. Did DEI cause the earthquake in Taiwan?

    • @maanmohammad8459
      @maanmohammad8459 หลายเดือนก่อน

      @@minetogiveaway
      Google it and don't be like the "DEI".

  • @as-guardianangel9360
    @as-guardianangel9360 หลายเดือนก่อน +62

    I have found the US airspace is the worst for pilots who aren’t American. Very unprofessional compared to most of the world.

    • @gregorythompson5826
      @gregorythompson5826 หลายเดือนก่อน +1

      What even France? Or maybe China?

    • @Andrew-tb9vr
      @Andrew-tb9vr หลายเดือนก่อน +5

      Japan is the absolute worst, barely understandable English. France at least uses standard phraseology. Russia and China needs special caution with height in meters not feet but controllers are experienced and competent (usually).

    • @TomCro73
      @TomCro73 หลายเดือนก่อน +1

      With all respect, your generalization of the "US airspace" makes me wonder if you're referring to AI controllers from flight sims? And I'm curious where in "most of the world" you've found ATCOs to be more professional.

    • @jiyushugi1085
      @jiyushugi1085 หลายเดือนก่อน +6

      Sadly, all aspects of American life are in decline.

    • @EdOeuna
      @EdOeuna หลายเดือนก่อน

      I flew to China the other day. ATC is accented but very clear and highly standard. From the developed world American a is worst, by a margin.

  • @maxbee4460
    @maxbee4460 หลายเดือนก่อน +30

    This is a major airport in the USA, why didn’t it sound like it?

    • @Dvy383
      @Dvy383 หลายเดือนก่อน +1

      A: You're not hearing everything. B: Typically at this time of day, the NYC airports are launching dozens of eastbound international flights to Europe.

    • @maanmohammad8459
      @maanmohammad8459 หลายเดือนก่อน +1

      First controller was not in an airport.The last one was.Of course it doesn't matter,the first one was terrible.

  • @commoncommenter1396
    @commoncommenter1396 หลายเดือนก่อน +68

    Having to communicate with ATC in the US sounds like a nightmare

    • @Kane12653
      @Kane12653 หลายเดือนก่อน +3

      yeah lol I was thinking the same

    • @Custardpie174
      @Custardpie174 หลายเดือนก่อน +1

      Its only gonna get better.....coming soon zero drug testing.....

    • @bobmcgehee1749
      @bobmcgehee1749 หลายเดือนก่อน

      It is

    • @EdOeuna
      @EdOeuna หลายเดือนก่อน +3

      It’s not that bad, in the scheme of things. Probably the worst in the developed world. Full of non-standard RT. Just a reflection of how on the brink the US system is.

    • @bobmcgehee1749
      @bobmcgehee1749 หลายเดือนก่อน +2

      @@EdOeuna It’s getting 3rd World very fast

  • @RushyoTakha
    @RushyoTakha หลายเดือนก่อน +77

    Controller's thoughts: *I wonder what I should have for lunch.*
    SWISS: "PAN PAN. PAN PAN. PAN PAN."
    Controller's thoughts: *Hmm. Yeah. Pan-fried eggs sounds great*
    Controller: "Did you say something?"

  • @perdiddlepanskew8018
    @perdiddlepanskew8018 หลายเดือนก่อน +15

    OMG those poor pilots. What was wrong with the headsets of the first three ATCs that they had to have everything repeated many times. The first one seemed like maybe he needed to be tested for a new auditory processing problem.

    • @LeTangKichiro
      @LeTangKichiro หลายเดือนก่อน +1

      The problem was what should have been located between the headset, not the headset.

    • @perdiddlepanskew8018
      @perdiddlepanskew8018 หลายเดือนก่อน

      @@LeTangKichiro - I am willing to look for systems problems first, but it does seems like there is some sort of processing issue, or maybe just a capacity problem. I wonder what training the ATCs get to be able to process so fast, and to speak giving detailed information quickly and without error. I’m a “no, I mean the other right!” car navigator, so the abilities of the really great ATCs we see do leave me in awe.

  • @mikaelhg
    @mikaelhg หลายเดือนก่อน +62

    48200 kilograms is 4 2/7 inches, right?

    • @blockbertus
      @blockbertus หลายเดือนก่อน +20

      No, that will be 742 washing machines.

    • @oliver9089
      @oliver9089 หลายเดือนก่อน +7

      ​@blockbertus I need that in Bananas, please.

    • @blockbertus
      @blockbertus หลายเดือนก่อน +5

      @@oliver9089 Got you, fam. Approx. 401.667 bananas.

    • @oliver9089
      @oliver9089 หลายเดือนก่อน +1

      @@blockbertus is that ripe bananas or plantains?

    • @Blast6926
      @Blast6926 หลายเดือนก่อน

      You best know what Kg is as your superiors in China use it

  • @echo.charlie
    @echo.charlie หลายเดือนก่อน +8

    jeebus.. I feel bad for SWR19C, they had to repeat info many times and apparently their preferred runway was not relayed. this was frustrating to listen to.

  • @rampel1
    @rampel1 หลายเดือนก่อน +48

    Nice to see USA ATC being equal opportunity employer and having deaf ATCs, they might benefit from some courses in English being native speakers and all. It's such a handicap for them😂

    • @redcapote4760
      @redcapote4760 หลายเดือนก่อน

      Nah they're just racist to everyone who isn't White American. That's all. No big deal. The usual American mentality.

    • @maanmohammad8459
      @maanmohammad8459 หลายเดือนก่อน

      One might say at least he is not visually impaired (to be politically correct).

    • @bobmcgehee1749
      @bobmcgehee1749 หลายเดือนก่อน +1

      He didn’t like the pronouns the pilot was using.

    • @LeTangKichiro
      @LeTangKichiro หลายเดือนก่อน +1

      The US is a deteriorating joke at this point.

  • @MobeansNJ
    @MobeansNJ หลายเดือนก่อน +55

    The approach controllers need hearing assistance I guess. That just wasn’t good.

    • @Blast6926
      @Blast6926 หลายเดือนก่อน +2

      Don't be gау

    • @trr4488
      @trr4488 หลายเดือนก่อน +2

      We don't know what the radio communication was like for the controller, do we? Maybe a problem with a headset or other problems.

    • @MobeansNJ
      @MobeansNJ หลายเดือนก่อน

      Sure, they have hundreds of antennas on their facility. So probably not.

    • @trr4488
      @trr4488 หลายเดือนก่อน

      @@MobeansNJ I don't agree and if you follow these types of ATC videos you might see or hear that not everything is black and white.

    • @MobeansNJ
      @MobeansNJ หลายเดือนก่อน

      @@trr4488 I listen to ATC often. And nothing was said here that should’ve tripped up these controllers. They sounded unprofessional. That’s just my opinion.

  • @JSolisHD
    @JSolisHD 26 วันที่ผ่านมา +4

    I think the first controller was having his nails done. Not a single fk given, made the busy pilot repeat everything he said twice, despite being clear in pronounciation. Pull that first controller off for retraining.

  • @originaljazzgirl
    @originaljazzgirl หลายเดือนก่อน +4

    Good video, thanks! It's cool how they all worked together so professionally. And yes per the other person's comment, I agree that there shouldn't have been the need to ask the pilot to repeat himself so many times.

  • @JohnThreeSixteen918
    @JohnThreeSixteen918 23 วันที่ผ่านมา +3

    Pilot to first controller "when you are ready, I have a number for you to copy!!"

  • @KasraKasra-wu3ol
    @KasraKasra-wu3ol หลายเดือนก่อน +7

    So frustrating listening to this ! It’s crazy

  • @exploreraa983
    @exploreraa983 หลายเดือนก่อน +111

    We are Swiss, we have no pounds of fuel. Our fuel is all Kilograms!

    • @Blast6926
      @Blast6926 หลายเดือนก่อน +64

      Pretty much the whole world uses Kg except for the US

    • @douglasc9182
      @douglasc9182 หลายเดือนก่อน +34

      The entire world uses kg except the USA.

    • @gtm624
      @gtm624 หลายเดือนก่อน

      Well this is the us so if one wants to fly here learn what a pound is or don’t fly here.

    • @Blast6926
      @Blast6926 หลายเดือนก่อน

      @@gtm624 we'll see if that continues in the decades to come after China completely takes over, yes they Kg

    • @minetogiveaway
      @minetogiveaway หลายเดือนก่อน

      "in other news an international incident occurred today when a TH-cam comment left by ​@@gtm624 effectively prohibited all non-domestic air travel within the united states. witnesses report this is due to a disagreement over fundamental units of measurement widely accepted in the civilised world being roundly rejected in favour of patriotism on behalf of the American citizen. the white house has refused to comment."

  • @Andrew-tb9vr
    @Andrew-tb9vr หลายเดือนก่อน +31

    The controllers level of English is terrible. I could understand the Swiss guys far more clearly than ATC!

  • @nikolauswolff5791
    @nikolauswolff5791 หลายเดือนก่อน +7

    What is wrong with the controller? Was his first day ? 😮‍💨

  • @OptimisticSurfer
    @OptimisticSurfer หลายเดือนก่อน +9

    Cockpit under attack, mk cool… fuel and souls? Fuel and souls? Hello fuel and souls? Ok we know you’re under attack but we’re going to make you switch frequencies for our convenience

    • @KoiranenAerospace
      @KoiranenAerospace 28 วันที่ผ่านมา

      It doesn't affect to the actual work on cockpit in any way, if someone is messing in the cabin. Crew didn't declare emergency (and even if it did, it would still need to change frequencies).

    • @xxJohnxx77
      @xxJohnxx77 26 วันที่ผ่านมา

      @@KoiranenAerospace They did decleare emergency at 2:28.

    • @KoiranenAerospace
      @KoiranenAerospace 26 วันที่ผ่านมา

      @@xxJohnxx77pan pan is not emergency call, it’s urgency call.

  • @RckyMtneer
    @RckyMtneer หลายเดือนก่อน +18

    Why...WHY does the first controller make them repeat everything over and over?

    • @buzjevur
      @buzjevur หลายเดือนก่อน +1

      Too busy getting off on his own supremacy.

  • @LTXsp
    @LTXsp หลายเดือนก่อน +4

    On the thumbnail I saw the Swiss Air jet and the request to return and have LEO ready and I said what? Then I saw the flight departed from EWR and it made more sense.

  • @cotillionsd9500
    @cotillionsd9500 6 วันที่ผ่านมา

    I was on this flight. Back in economy we of course had no idea what was happening. Hearing this makes me so grateful for the cockpit and cabin crew we had. This situation could've been so much worse than the inconvenience it became thanks to their extraordinary ability to maintain focus and control of the aircraft.

  • @Dr.Pepper001
    @Dr.Pepper001 หลายเดือนก่อน +11

    Well this sucks. We didn't get to see them drag the guy off.

  • @alaye6250
    @alaye6250 21 วันที่ผ่านมา +2

    Greetings from Zürich Switzerland :)

    • @zaram131
      @zaram131 5 วันที่ผ่านมา

      Greetings! ❤️ Zurich! 🇨🇭

  • @fakename8856
    @fakename8856 หลายเดือนก่อน +1

    My Great Dane & I got into a cockpit, we just asked the Captain for a tour when we pre-boarded.

  • @BlueCaliber592124
    @BlueCaliber592124 หลายเดือนก่อน +1

    If I remember correctly, the clairty at which we hear their radio traffic is not the same clarity at which they hear it.

  • @ilovetotri23
    @ilovetotri23 หลายเดือนก่อน +3

    I can't even begin to understand the cost of that unruly passenger.

  • @Peteliao
    @Peteliao หลายเดือนก่อน +15

    I am a FO for China Airlines, and I hate flying to SFO or NY. Those controllers seem to not like their job and always mumbling. I fly to other asian and europen countries and all of them speak very clear English. English is my second language and sometimes its hard to understand when US controllers use slang.

  • @fixedguitar47
    @fixedguitar47 หลายเดือนก่อน +4

    Is there any passenger video of this guy?

  • @colmc4729
    @colmc4729 หลายเดือนก่อน +6

    Anyone who has ever watched the muppets That's the atc on this day Shocking from a380 pilot

  • @jasperrom
    @jasperrom หลายเดือนก่อน +4

    Why always the question in the US: "How many souls on board?" Are they gonna count them all before the police will arrest the unruly passenger once on the ground? There must be some passenger list in case of an emergency I assume. And a I assume a US controller should know that almost all airlines in the world except US based airlines use kilograms instead of pounds.

    • @SometimeWoodworker
      @SometimeWoodworker หลายเดือนก่อน +5

      Souls on board is to check in case of dire emergencies and example is so the know nobody is lying under the fire suppressant foam and getting killed by being run over

    • @BoiiGorg3ous
      @BoiiGorg3ous 24 วันที่ผ่านมา

      And its ask in every country.

  • @andysPARK
    @andysPARK หลายเดือนก่อน +5

    Good job in stressful circumstances. I liked the thoroughness to ensure good information despite hearing issues.
    I wonder if the other passengers tried to restrain the out of control guy....

    • @walkingman9171
      @walkingman9171 หลายเดือนก่อน

      You would think they would be able to restrain him.

  • @TheButterZone
    @TheButterZone หลายเดือนก่อน

    The pilot's vocal descent tracking the descent in altitude.

  • @danielneszvecsko2305
    @danielneszvecsko2305 หลายเดือนก่อน +1

    At what point will the controller ever realize that the call sign is ‘Swiss’ and not ‘Swiss Air’?

  • @lesbrook
    @lesbrook 27 วันที่ผ่านมา +1

    Why is the sound quality so bad on ATC/Aircraft Radio that they have to repeat practically everything to be understood.

  • @PeterNGloor
    @PeterNGloor 21 วันที่ผ่านมา +1

    Imagine the cost of this operation. Hopefully the unruly chap will have to pay the airline the full amount.

  • @gonun69
    @gonun69 6 วันที่ผ่านมา +1

    Did the controller forget to put his headset on or what? Why didn't he understand anything?

  • @gpslightlock1422
    @gpslightlock1422 หลายเดือนก่อน +5

    Pretty chill pilot for crazy dude trying to breach the cockpit. Maybe he's packing.

    • @jimlerific
      @jimlerific หลายเดือนก่อน +6

      nah that’s the Swiss - very cool under pressure

  • @DrSosGrigorian
    @DrSosGrigorian 26 วันที่ผ่านมา +1

    Shocking that both ATC’s can’t hear.

  • @McNab1986
    @McNab1986 26 วันที่ผ่านมา +1

    That controller is either hearing impaired or just likes making people repeat themselves unnecessarily

  • @Chr15T
    @Chr15T 8 วันที่ผ่านมา

    "So we are declaring PAN-PAN, PAN-PAN, PAN-PAN" - "You are saying PAN-PAN?"

  • @ilovetotri23
    @ilovetotri23 หลายเดือนก่อน +1

    Interesting how much the stress the language barrier was having during some transmissions. Anyone have any ideas on what happened with the approach controller? Different approach controller around 6:30. Seemed like the existing controller was struggling. I love watching these videos, but do not always truly understand what is happening because I am not trained in this area.

    • @si_vis_amari_ama
      @si_vis_amari_ama หลายเดือนก่อน

      Depending on the aircraft location in the sky, there are published frequencies for that area. The initial controller may have initially some problem understanding, but the repeating got very silly. Standard phraseology was not always used by ATC here either. There are also approach and ground frequencies, and an extra one that they were required to check for latest weather or anything that will affect the safety of the aircraft. This is normal practice at larger airports worldwide.
      Hope this helps.

    • @ilovetotri23
      @ilovetotri23 หลายเดือนก่อน

      @@si_vis_amari_ama Thanks!

  • @FlemmingJensen-ek5ng
    @FlemmingJensen-ek5ng 24 วันที่ผ่านมา +1

    Please replace that controller.

  • @Suburp212
    @Suburp212 8 วันที่ผ่านมา +1

    That first TRACON Dude is supposed to say " Say intentions" and then aid the flight crew. Not commence this repeated interrogation.

  • @PySnek
    @PySnek 5 วันที่ผ่านมา

    I still don't understand why ATC always needs to know the amount of "souls" on board. Isn't that information somewhere in the system already? And I'm also a bit puzzled that a passenger trying to enter the cockpit only leads to an urgency instead of high emergency situation after 9/11!

  • @claudeb.3473
    @claudeb.3473 11 วันที่ผ่านมา

    Shouldn’t the pilot have reported a PAN PAN from the start? Otherwise, there’s no perceived urgency on the part of first controller.

  • @JaakiMaaki
    @JaakiMaaki 27 วันที่ผ่านมา

    Fuel remaining confusion between ATC and crew, here we go again.

  • @neuralwarp
    @neuralwarp หลายเดือนก่อน +1

    What happened to the passenger?

  • @mweb1
    @mweb1 หลายเดือนก่อน +7

    I understood him the first time and I am not Swiss. Both sides talk too fast with no COMMAS or PERIODS or any stylization of grammatical punctuation.

  • @donepearce
    @donepearce หลายเดือนก่อน +2

    The controller is drawling instead of speaking clearly. He needs training.

  • @aljack1979
    @aljack1979 26 วันที่ผ่านมา +1

    This is is too painful to listen to

  • @TiptronicSS
    @TiptronicSS หลายเดือนก่อน +3

    That Brezy thing was just the controller trying to be a smartass, the pilot's reaction was awesome, could you spell it that again? Then still just saying it as a word instead of spelling 😂😂😂 What a waste of time and energy though

  • @lebomar
    @lebomar หลายเดือนก่อน +1

    What a pain in the ass to listen to this controller! A lot of unneeded repeats, to me it doesn't seem that the swiss pilot was unclear!

  • @TexasVernon
    @TexasVernon หลายเดือนก่อน

    Gus Grissom's complaint comes to mind: " "How are we going to get to the Moon if we can't talk between two or three buildings?"

  • @anishjoshi6002
    @anishjoshi6002 หลายเดือนก่อน

    I’d like to weigh in on the whole Pan/Pam situation

  • @BoiiGorg3ous
    @BoiiGorg3ous 24 วันที่ผ่านมา

    Funny how some people think the Callsign Swiss Air instead of Swiss is more important than repeating fuel amounts.

  • @jpmasters-aus
    @jpmasters-aus หลายเดือนก่อน

    Sounds like the passenger may have been rooming around during the landing. It must have been quite a bad experience for passengers around them.

  • @IStMl
    @IStMl 26 วันที่ผ่านมา +1

    Is the first controller deaf?

  • @juliencooper177
    @juliencooper177 หลายเดือนก่อน

    I don't understand why these radios are noisy including now. And on both sides, so likely not actual airplane noises sneaking in since the ground based radios are likely in bigger and quieter spaces and obviously without engines and very closely placed unrelated electronics with possible interference.
    I recall a radio in a small airline company hangar office near the break area. That sounded worse than a pocket radio with poor public broadcasting reception and distant radio stations. I heard noises more than words and really couldn't understand pilots, their voices weren't even recognizable sometimes. Then the company got another radio, it was better but still with noises. Everyone spoke in the same language with the same accent. And all people, while on the ground had clear understanding unless talking in the noisy hangar work areas when people were busy with power tools and other noisey things.
    Sure, it helps to be familiar with the conversations of the job getting by with this. And in the video to have the words printed out, that also helps viewers to understand what is said. But really, it must be terrible to listen intently with various noises in the ears everytime a mic is opened when that's the work someone does for a full flight or shift.

  • @BulgarianAviation767
    @BulgarianAviation767 6 วันที่ผ่านมา

    That one ATC had the mental acuity of a sloth. I cannot ever understand why they ask for souls on board every damn time when it is literally given in each flight plan.

    • @mds3697
      @mds3697 3 วันที่ผ่านมา

      Asking it is fine. Having to ask it 5 times over is a bit much

  • @stephenlee5144
    @stephenlee5144 28 วันที่ผ่านมา +1

    This controller is a good reflection of today's America.

  • @boudibla4011
    @boudibla4011 หลายเดือนก่อน +1

    Approach dude needs to listen to his radio really....

  • @adamdriver1016
    @adamdriver1016 22 วันที่ผ่านมา

    Choosing 22R, which is shorter than 22L, when asking for the fire brigade due hot brakes seems strange to me.
    22R is a massively inset threshold; maybe they didn't check the landing distance?

    • @demouloud
      @demouloud 14 วันที่ผ่านมา

      22R is longer than 22L www.fly.faa.gov/Information/east/zny/ewr/atcCharts/EWR_IAP_00285IL22R.pdf I don't understand people like you.

  • @jemand8462
    @jemand8462 27 วันที่ผ่านมา +1

    PAN PAN PAN PAN PAN PAN
    ...
    - you're saying PAN PAN?

  • @billyray3761
    @billyray3761 หลายเดือนก่อน +14

    "Moving freely in the cabin?" You mean 233 people couldn't restrain him???

    • @deew7014
      @deew7014 หลายเดือนก่อน

      Yep SMDH

    • @MissRed92837
      @MissRed92837 หลายเดือนก่อน +1

      I have seen a video of the police arresting him. That was a tall muscular guy.

    • @user-pf5xq3lq8i
      @user-pf5xq3lq8i หลายเดือนก่อน

      Post link then

  • @davidbee4515
    @davidbee4515 หลายเดือนก่อน +11

    Lousy controllers.

  • @bv6540
    @bv6540 17 วันที่ผ่านมา

    Wtf is up with the controller's hearing!!!

  • @PridelandGamingOffical
    @PridelandGamingOffical หลายเดือนก่อน

    Hmm… did pilot had unruly passenger or controller??? 😅

  • @tramlink8544
    @tramlink8544 25 วันที่ผ่านมา

    not sure if its horryfiying or not that flight controllers in the US seem to be as bad as Railway dispatchers on the railroad....

  • @7novalee
    @7novalee หลายเดือนก่อน +2

    terrible controller.

  • @right_around_the_corner
    @right_around_the_corner หลายเดือนก่อน +4

    Controller needs to clean the spooge out of his ears

  • @teb1687
    @teb1687 วันที่ผ่านมา

    wow is this IVAO or how is ATC so bad

  • @dijoxx
    @dijoxx 12 ชั่วโมงที่ผ่านมา

    Why do Americans (both ATC and pilots) have so much trouble understanding foreign accents even when they are clear? Other countries' ATCs and pilots do not have this problem.

  • @GusBounas
    @GusBounas 26 วันที่ผ่านมา

    What's that? pounds?
    No tonnes
    Pounds?
    No kilogrammes?
    Pounds?
    KILOS!

  • @westsparks6844
    @westsparks6844 หลายเดือนก่อน +1

    Seems like the controllers all have problems , so much unnecessary talk

  • @trmbtrmb
    @trmbtrmb 23 วันที่ผ่านมา +1

    Terrible controllers

  • @jimhardy2034
    @jimhardy2034 24 วันที่ผ่านมา

    With such a controller I must make a conscious effort to avoid Newark at all costs

    • @BoiiGorg3ous
      @BoiiGorg3ous 24 วันที่ผ่านมา

      If you have any sense or knowledge of ATC you would know Center ATC aren't located at Airport but Airspace and that airspace is Boston... Smh people 🤦 only tower and ground controllers are on Airfield

    • @jimhardy2034
      @jimhardy2034 16 วันที่ผ่านมา

      @@BoiiGorg3ous Sadly, you don't appear to have an understanding of irony!

  • @duk2k
    @duk2k 8 วันที่ผ่านมา

    American seems to have trouble with Pan-Pan huh?

  • @sarcasmunlimited1570
    @sarcasmunlimited1570 13 วันที่ผ่านมา

    Don't get in a flap about it. As long as the pilots are unflappable, having no flaps is not a problem.

  • @dalong0
    @dalong0 25 วันที่ผ่านมา +1

    Bottom line: AVOID AMERICA AT ALL COSTS!!!! 👎🇺🇸WAY TOO MANY SICKOS!!

  • @MichaelATH
    @MichaelATH 29 วันที่ผ่านมา +1

    Pan pan pan pan pan pan. R u declaring pan? Seriously?

  • @OSUfan757
    @OSUfan757 21 วันที่ผ่านมา

    I fully understand that accents can hard to understand over frequency....but my GOD the first controller needs some friggen redbull or something...open your ears dude!

  • @deanderalex
    @deanderalex 16 วันที่ผ่านมา

    And Swissair doesn't exist since 2002... Since 22 years its SWISS

  • @paddys4236
    @paddys4236 13 วันที่ผ่านมา

    Swiss Air?!

    • @PySnek
      @PySnek 5 วันที่ผ่านมา

      No, just Swiss. Swiss Air does not exist anymore.

  • @cedarkey
    @cedarkey หลายเดือนก่อน +6

    NY Controllers. You really need to up your game. This interaction is yet another example of how poor your controlling is.
    Time and time again you are shown to be unprofessional, primarily in how you interact with pilots whose first language is not English.
    Pilots are very busy in these situations. Less of the demands for superfluous information.