If you are having issues accessing the AVD, you can get assistance at www.aesmp.army.mil/csm That's the Army Enterprise Service Desk. You will need a CAC.
I got: "Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, or location that is restricted by your admin."
You should be able to be onboarded from a computer with just your CAC (no government computer needed). It also, should not take long to get approved. If you have not got access by now, I would try the helpdesk I pinned in the comments. It could be an issue with your credentials, but I wouldn't know what specifically.
I don't get the page you get at 3:36, mine says "You don't have access to this. Your sign-in was successful but you don't have permission to access this resource."
Great video! I was able to login but it is monochrome rather than in color. Any guess to how I can change it? It is in color when I login to Windows but when I log unto Remote Desktop it cha get to monochrome 🤔
Does anyone get an error on your macbook pro that says Certificate Validation Failed? I've tried to reset microsoft desktop and update the app but I cant get back in
I updated the link in the description. It will direct you to a MIL Connect page, which will have instructions. They updated it since the making of this video. But it's mostly the same.
It sounds like a CAC issue, I'd verify that it works by trying to access other sites like MyPay or iPerms. That being said, this system is new, and I've seen a lot of people in forums having issues. If all else fails, I suppose you could always contact the helpdesk.
I was able to access by AKO mypay, iperms, ippsa, etc, but for some reasonim wasn'table to get access to my email. Is the first time, that this happen, i will contactmy unit, if i resolvethe issue, I'lllet you know.@@MilTut360
Working on a Mac. Trying to get past the sign on with AVD keep getting error 2604 no connection. Any idea on how to fix the internet connection issue? My internet works fine yet not in the app for some reason
I’ve gotten in (thanks!) but the desktop that I see has stuff from my job 3 years ago and one or two new documents, but certainly not the documents I’m working on daily. Will this update over time now that I’ve signed in?
Go to the link in the description, and checkout the "setup" tab. There is a section for Mac users. It says you can download remote desktop from the app store.
I got onboarded, but when trying to set up a workspace, I accidentally clicked the wrong CAC certificate (didn't use the PIV)...Now when I try to add workspace/log in, it tells me that "Certificate validation failed Try again by doing the following: Close the current browser Open a new browser to sign in Select the certificate If you are using a smart card, make sure it is inserted correctly." Helpdesk was at a loss since my certificates work for mypay/etc...Not sure how to delete/reinstall certs. Think that'l work? Hoping someonw smarter than me has had similar issue and resolved it
It's intended for military use, and you need credentials to access it. So if a civilian (contractor or government employee) has credentials, I suppose they could access it. But, again, you have to request access.
I’ve gotten in (thanks!) but the desktop that I see has stuff from my job 3 years ago and one or two new documents, but certainly not the documents I’m working on daily. Will this update over time now that I’ve signed in?
I’ve gotten in (thanks!) but the desktop that I see has stuff from my job 3 years ago and one or two new documents, but certainly not the documents I’m working on daily. Will this update over time now that I’ve signed in?
If you are having issues accessing the AVD, you can get assistance at
www.aesmp.army.mil/csm
That's the Army Enterprise Service Desk. You will need a CAC.
I want to thank you from the bottom of my heart. It’s been months that I can’t check my emails, my unit couldn’t even help me.
I'm really glad it helped. I don't know why the Army makes things difficult to access and doesn't give much guidance.
I keep gettting a " certificate Validation Failed" error. any idea why this is happening? today is NOV 27 2024
I got: "Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, or location that is restricted by your admin."
I had this problem, might be because you’re not onboarded before you tried to do the setup
How you do that ? I got the same problem
@@haydenbender3687 you have to do the onboarding process on your government laptop first.?
You should be able to be onboarded from a computer with just your CAC (no government computer needed). It also, should not take long to get approved. If you have not got access by now, I would try the helpdesk I pinned in the comments. It could be an issue with your credentials, but I wouldn't know what specifically.
@@MilTut360 how are you supposed to access the link from your mil email without nipr?
the arizona vs viriginia is where the AVDs are deployed. Two different Azure regions. Use one that is closest to you for less latency
Sending this to my guys. Thanks dude. ETA: I wish this video was the official tutorial lol
Can you do one on how to CAC sign with the most updated Operating System of MacBook or whatever anyone has
Super user friendly and well explained my guy! Also sending to my team! Thanks for the Video !
I'm glad it helped. Thank you!
I don't get the page you get at 3:36, mine says "You don't have access to this. Your sign-in was successful but you don't have permission to access this resource."
Figured it out. My account was locked because I hadn't logged into it in 30 days lmfao
@@hunnydipz9786 how did you unlock your account? im at the same error
How do you unlock your account
Also, I requested access. Would I have to wait or something?
Also, I have a MacBook Pro and I'm using Safari and I'm not seeing any of this on the video.
Nice video!!! Its straight forward and understandable.
I would recommend when you put links in your description to put them on new lines or add a colin(:) before it though.
@@tonykcmarsh6072 Done. And I appreciate the comments.
how would i use a webcam with this
Great video! I was able to login but it is monochrome rather than in color. Any guess to how I can change it? It is in color when I login to Windows but when I log unto Remote Desktop it cha get to monochrome 🤔
Be mindful of which computer you add the remote desktop too because they may be able to access your personal computer files.
I understand what you're saying, but it doesn't work like that. You're not granting anyone remote access to your computer.
Does anyone get an error on your macbook pro that says Certificate Validation Failed? I've tried to reset microsoft desktop and update the app but I cant get back in
I am changing my mos to a 25B. Just so I can navigate all the systems. Should everyone have a 25B mos?
My dude, I owed you a drink if I see you. Thank you for your help, neither Siri or Alexa couldn’t figure this out. 😂😂😂😂
I appreciate the feedback. Glad I could help!
Your a life saver brother!!!!
Glad I could help!
Hey, why has my computer slowed down after installing AVD? The whole thing is slower.
What is the website to go to in the first step???
I updated the link in the description. It will direct you to a MIL Connect page, which will have instructions. They updated it since the making of this video. But it's mostly the same.
It keeps saying invalid credentials when I go to sign on with CAC
It sounds like a CAC issue, I'd verify that it works by trying to access other sites like MyPay or iPerms. That being said, this system is new, and I've seen a lot of people in forums having issues. If all else fails, I suppose you could always contact the helpdesk.
i have the same issue, i try to use another card reader, but it doesn't work.
@@Chriskaze13 Are you able to access other .mil sites? Let me know if you find a resolution. Thanks!
I was able to access by AKO mypay, iperms, ippsa, etc, but for some reasonim wasn'table to get access to my email. Is the first time, that this happen, i will contactmy unit, if i resolvethe issue, I'lllet you know.@@MilTut360
Working on a Mac. Trying to get past the sign on with AVD keep getting error 2604 no connection. Any idea on how to fix the internet connection issue?
My internet works fine yet not in the app for some reason
Can u set up this on cell phone?
how do i set up a local printer?
I keep getting successful sign-in but do not have permission to access this resource. Help!!
Same bro
Hi! Did you do the first step? The onboarding process, where you are requesting authorization. Please comment if you find a resolution. Thanks!
I did. Something occurred.
I'm having the issue after on-boarding process. Any help?
@@theboywholovesfreedom Could you specify the issue you're having?
How can you make to where you can esign on Adobe?
I have a chromebook. How do i start. Please
I’ve gotten in (thanks!) but the desktop that I see has stuff from my job 3 years ago and one or two new documents, but certainly not the documents I’m working on daily. Will this update over time now that I’ve signed in?
I keep getting a input password when I click on either Arizona or Virginia, like my Cac pin doesn’t show up and instead asks me for a password
im getting the same issue it has my mil email listed but is asking for a password not my CAC pin? have you found a solution
have yall found a solution?
Okay so I have a Mac book, which download do I use to install the Remote Desktop client (MSI)??
Go to the link in the description, and checkout the "setup" tab. There is a section for Mac users. It says you can download remote desktop from the app store.
😅
I got onboarded, but when trying to set up a workspace, I accidentally clicked the wrong CAC certificate (didn't use the PIV)...Now when I try to add workspace/log in, it tells me that
"Certificate validation failed
Try again by doing the following:
Close the current browser
Open a new browser to sign in
Select the certificate
If you are using a smart card, make sure it is inserted correctly."
Helpdesk was at a loss since my certificates work for mypay/etc...Not sure how to delete/reinstall certs. Think that'l work? Hoping someonw smarter than me has had similar issue and resolved it
I have the same issue, was there a solution?
Mine tells me I have invalid credentials. I'm sure its not my CAC, it worked fine up until this went live. Now I cant log in to anything
Did you find a resolution for this? If not, you can try the helpdesk I pinned in the comments. Thank you.
The way it was before AVD was easier to get things done
how do you log into army websites like medpros etc.? We can't use our CAC to log in
Just wondering, but is this only for people in the military? Or can civilians use it to?
It's intended for military use, and you need credentials to access it. So if a civilian (contractor or government employee) has credentials, I suppose they could access it. But, again, you have to request access.
This is totally not my experience. My screen looks completely different!
What did you get? Do you have Windows and the apps?
I’ve gotten in (thanks!) but the desktop that I see has stuff from my job 3 years ago and one or two new documents, but certainly not the documents I’m working on daily. Will this update over time now that I’ve signed in?
I’ve gotten in (thanks!) but the desktop that I see has stuff from my job 3 years ago and one or two new documents, but certainly not the documents I’m working on daily. Will this update over time now that I’ve signed in?