we need to organize a class action. i’m usually not one for this but this is ridiculous. we spend quite a bit on these devices and they literally try to make us think it’s our faults when then don’t work after a few months/years. How are hundreds/thousands of customers having the same issue but it’s our fault? we should do it
I agree with all of you. I was a loyal Fitbit customer since 2014 and always pleased with their customer service. I don't have a disposable income to purchase a "disposable product" that appears to have an 18 months life cycle. Fitbit offered me a 35% discount on a new Fitbit product. NOPE! That's not going to happen. They have lost me as a customer!! Yes, a class action suit is certainly something I will stand with you on.
I got mine last cristmas like it wasnt even that long and it just started my parents have the samsung gear s3 or one of those and theyve had it when it came out and it still works perfectly.
Had the same problem. My Fitbit worked - counting steps, vibrant with notifications- but with a black screen. Factory reset did not work, nor did any Nintendo cheat codes. Two months outside of warranty, they offered a coupon for a new one. I think I'll try Samsung or a more underrated, inexpensive brand.
Having the same problem with mine. Started doing this @18 months after purchasing. All Fitbit does is send me an email offering a discount on my next purchase. Revisiting all troubleshooting videos and surprised soooo many people have this happening.
Glad you posted this! I feel lucky that I have had my Versa since it first came out (2017 or was it 18? 🤦🏻) But now in 2021 I have this issue. The leds flash underneath but from trying the button presses, charging to full and numerous button sequences including the reset I still have the black screen of death 💀. So its an apple 6 or Garmin Fenix for me next 🙂👍
I think since google bought fitbit they have corrupt the company with their software updates and not caring about older models....my fitbit worked fine before google bought fitbit. I also have the versa 1 and it was going backwards. In 2018 it could track my location and daily walks by itself....by the time google bought them i had to click the walk activity option on my fitbit each time i wanted it to record my route...this was an automatic feature in 2018 but apparently impossible in 2020 because google messed it up. Now a blank screen and i think its googles fault. They are buying up companies and then destroying them by not caring .....
Same issue as mostly everyone else here. The device stopped working with the black screen of death and I will likely NOT buy another Fitbit. Will be trying another product when this one dies. And we know it will.
hold all three of the buttons down in till the Fitbit sign pops up then once that happens put it on the charger until it brings u to your clock face background Same thing happend to me then I did this and it helped!!
Same happened with me they sent a 30% discount code. Which sounds like they know the watch only lasts for 2 years. I'd not buy a 200$+ watch which only works for 2-3 years.
Thank you, I had the same issue with my versa 2, second one that fell on me, I bought it from their website, they told me I can not buy extended warranty, bought it July 2022, I hear you, I take it as a customer ripoff
Just happened to mine after being fine 2 days ago. Ordering an apple watch just cause the troubleshooting is so much more helpful if something goes wrong. This is my second fitbit that has quite on me and its time to jump ship.
Same problem with my Fit Bit VERSA , i am in India and the warranty has expired 2 months ago . The people at fitbit say they cant help ,its a shame to have sold a 200 dollar watch that barely worked for 14 months , wont buy a fitbit again .
Hello, I'm having the same issue. Was your watch under warranty. I called and spoke with someone to try to troubleshoot my issue but they said it was nothing they could do because my warranty expired a few months prior.
Having the same problem. The watch seems working as it vibrates with notifications,connects to the app and has the green ohr light on, but the screen keeps staying black and won't wake up. Tried many restarts and no success. Fitbit support gave me no solution and won't replace the watch as the warranty expired in may 2020. So basically this watch has a 2 year lifespan and curiously stopped working right after the warranty expired. What a joke! I seriously question the reliability of the Fitbit company as they sell products with quality and durability issues. I read people saying that this might be a software issue related to a faulty update affecting the screen wake up. The support confirmed that it might be and a new update might resolve the issue but didn't give any info about a possible bug and new update realese solving it.
I purchased a Fitbit versa in March 2019 and in April 2020 the screen went blank. I did not damage the watch. The battery was 6% at night and the following morning it just didn’t turn on. I called them and since the warranty is over I need to throw the watch. It cannot be fixed. Paying such huge amounts for this issues is horrible. Fitbit never again
I have the same problem. The error started with a faulty measurement of the pulse. During various activities the measured pulse was always constant at 69. Last night the pulse suddenly went to 206. Since then the screen has not worked. The app still connects, but only updates the battery status.
same problem has happened to my husband... the most irritating part is that they don't have a customer care. you have to rely on mails only.... anyway after five six months of follow ups we have got the device exchanged... thankfully it happened while the device was under warranty period.. Thats not the end of story.. we bought two fitbit devices together... and now after one year... my device has stopped working today... same issue that it is unresponsive, no matter what you do... it has really been pretty irritating and disappointing with a product of a big brand when we pay so much.. total crap product... and will not suggest anybody to buy fitbit!!
What is the purpose of a WATCH if you cannot “watch” or see the time etc. I had charge, charge 2, charge three and versa 2 and in each of these devices the screen went blank after one year warranty was gone. The only thing that still works is Fitbit flex cause it does not have a watch face. I am done with Fitbit watches!
I'm having the same problem. The screen occasional lights up. Otherwise nothing. Very disappointing. It's only 20 months old and it isnt cheap to purchase either!
what I discovered the solution was after you pressed the three button on the Versa for 12 seconds, before reaching (12 - one - thousand) count, your Versa will display the cyan logo (that diamond shape - dots). If it doesn't not the worry, it only means your really drained the Versa battery. The problem is not the watch it's the charging docking. To recharge your Versa: clean the four pins on the charging docking and the one behind the Versa with a soft pink eraser. After cleaning the contacts with the pink eraser, the next step is to push the four pins on the docking charger many times to re-establish good connection (don't use your finger to push that four pins, use a something like a No. 2 pencil with the erase rubber on the end to push those 4 pins in - many times to re-establish good connection. Then connect the USB plug to your cell phone charger. You might not get a light because you completely drained your Versa. But not to worry just let it charge for two hours. Then remove to check if your Versa lights up. If it does not? Then re-push those pins again on the docking maybe 50 times. Then charge your Versa again for two hours and see if the Versa took a charge.
Got one for Christmas and I'm having this issue green light on back is flashing but nothing happening on the front was happy with product until now and I'm even more unhappy to learn its common enough prob
I think since google bought fitbit they have corrupt the company with their software updates and not caring about older models....my fitbit worked fine before google bought fitbit.
Same problem while the customer service frustrates you over and over. Mine happened immediately after the update they pushed which was coincidentally right after the Warranty. I have been so stupid to have bought 4 devices over the years and they all end up the same way.
I have the same issue, i did trouble shooting for a few hours today then i contacted them, they were so helpful, after 10-15 mins of the chat agent helping me he said i was eligible for a replacement. So quick and fast
Still waiting for an update regarding my Fitbit Versa black screen issue but I see there are none and Fitbit aka Google is least bothered to solve this issue even after 3 years of waiting. Such a shame.
Mine died last night, only got it at Xmas! It had a full battery and never had mo problem until I started downloading a clock face on the fitbit app and everything just went dead! Can't even restart it! I was torn between getting a fitbit or Samsung. Gutted!
Same happening to me, the watch was working until I tried to download a clock face on the fitbit app, then everything has gone blank, no clock face at all now, did you get yours working at all??
Mine did that today and I cleaned the watch connectors real well and screen real well and charger connectors. It randomly started working again and it was froze up completely and no videos that claim to work didn't fix mine.
Did you call customer service girl. It probably was something wrong with the software and only a customer service representative can help with that. Can't do it through a email.
I have the same problem, that's why am watching this video. The first issue I had was that it didn't connect to my phone. So I try to turn it off with the buttons and didn't work, so I proceeded to turn it off from the menu setting, but oh surprise!! black screen :( I tried everything, charging it, pressing all the buttons, and nothing. Its been like that for months and right now I try to connected to its charger, and it seems the battery was drain. Why? I don't know. But it seems it turn on again. Maybe its the software or something to make us buy more of there stuff, but its a really bad idea.
How long did you charge it for? I left mine on all day and nothing. I'm so annoyed because this one is actually a replacement to ANOTHER fault that I had with my first fitbit!!!
Fitbits are the worst product i have ever had...I have the versa light,and the same thing is happening...So I will not buy a new one..going to some other product...very Sad...the first one only lasted about one year,and the band broke off...
i called their support, take off the charger - press the left and lower right button for 15 seconds - then i saw the 0% they also said to remove charger after it's charged.
My clock screen was black, and the apps wouldn't work either. So I did what ileen D said ☝️ and it worked for me. Hope this helps someone else too. Thank you ileen D
I have the same problem also. It first started when i did a factory reset and suddenly the screen just goes blank. I’ve tried putting it on the charger, restarting it, and factory resetting it. But none of those work. I’m worried, confused, and just frustrated. I would love a reply. Thanks
Mine just did the same thing. Complete junk. My Apple Watch never quit on me. I was able to sell it and recoup some money. Now I regret it because this Fitbit versa 2 won’t turn on. Thing with apple is the screens crack easy but at least they still work after. I’ll just invest in better screen protectors. Fitbit your garbage.
I bought mine in June I almost cried and they sent me a coupon for 35% off of a new one I loved the fact that my trainer got to see my steps and keep up and they are pretending that this don't exist
I think since google bought fitbit they have corrupt the company with their software updates and not caring about older models....my fitbit worked fine before google bought fitbit.
I didn’t have a receipt when I called the support line. My versa is 11 months old and it came apart. Sent them a photo and I should be receiving a new display (body only).
@@prohibidoelpaso6584 I am not sure what you mean Carla but if your watch is older than a year Fitbit wont replace it. It must still be within the warranty period of 1 year then they will replace it. They cannot repair it they will tell you you can get a new one and maybe they will offer you it at a discounted rate. You will.have to contact Fitbit to find out.
we need to organize a class action. i’m usually not one for this but this is ridiculous. we spend quite a bit on these devices and they literally try to make us think it’s our faults when then don’t work after a few months/years. How are hundreds/thousands of customers having the same issue but it’s our fault? we should do it
I'm with u. Let's do it! Because all I got was a discount on the next one. And not even 50%
I agree!!! I am done with Fitbits!
Let's do it!
I agree with all of you. I was a loyal Fitbit customer since 2014 and always pleased with their customer service. I don't have a disposable income to purchase a "disposable product" that appears to have an 18 months life cycle. Fitbit offered me a 35% discount on a new Fitbit product. NOPE! That's not going to happen. They have lost me as a customer!! Yes, a class action suit is certainly something I will stand with you on.
I got mine last cristmas like it wasnt even that long and it just started my parents have the samsung gear s3 or one of those and theyve had it when it came out and it still works perfectly.
Had the same problem. My Fitbit worked - counting steps, vibrant with notifications- but with a black screen.
Factory reset did not work, nor did any Nintendo cheat codes. Two months outside of warranty, they offered a coupon for a new one. I think I'll try Samsung or a more underrated, inexpensive brand.
Never buying another fitbit product!!
Same!!!! 😩
Having the same problem with mine. Started doing this @18 months after purchasing. All Fitbit does is send me an email offering a discount on my next purchase. Revisiting all troubleshooting videos and surprised soooo many people have this happening.
Glad you posted this! I feel lucky that I have had my Versa since it first came out (2017 or was it 18? 🤦🏻) But now in 2021 I have this issue. The leds flash underneath but from trying the button presses, charging to full and numerous button sequences including the reset I still have the black screen of death 💀. So its an apple 6 or Garmin Fenix for me next 🙂👍
I think since google bought fitbit they have corrupt the company with their software updates and not caring about older models....my fitbit worked fine before google bought fitbit. I also have the versa 1 and it was going backwards. In 2018 it could track my location and daily walks by itself....by the time google bought them i had to click the walk activity option on my fitbit each time i wanted it to record my route...this was an automatic feature in 2018 but apparently impossible in 2020 because google messed it up. Now a blank screen and i think its googles fault. They are buying up companies and then destroying them by not caring
.....
Same issue as mostly everyone else here. The device stopped working with the black screen of death and I will likely NOT buy another Fitbit. Will be trying another product when this one dies. And we know it will.
My first was black out too. I pressed the buttons like you suggested and it worked! Thank you.
hold all three of the buttons down in till the Fitbit sign pops up then once that happens put it on the charger until it brings u to your clock face background
Same thing happend to me then I did this and it helped!!
Tried this several times. Nothing shows on the screen at all.
Di G hold it there for a bit till the fit bit sign comes on
I agree. This is my second Fitbit to go bad. This one made it 1 year and stopped charging and still have had no success with getting it going again.
Same happened with me they sent a 30% discount code. Which sounds like they know the watch only lasts for 2 years. I'd not buy a 200$+ watch which only works for 2-3 years.
Thank you, I had the same issue with my versa 2, second one that fell on me, I bought it from their website, they told me I can not buy extended warranty, bought it July 2022, I hear you, I take it as a customer ripoff
Just happened to mine after being fine 2 days ago. Ordering an apple watch just cause the troubleshooting is so much more helpful if something goes wrong. This is my second fitbit that has quite on me and its time to jump ship.
Same problem with my Fit Bit VERSA , i am in India and the warranty has expired 2 months ago . The people at fitbit say they cant help ,its a shame to have sold a 200 dollar watch that barely worked for 14 months , wont buy a fitbit again .
Hi Simon, Fitbit was very honorable. After emailing them on this matter they sent me a new Fitbit Versa 2.
Hello, I'm having the same issue. Was your watch under warranty. I called and spoke with someone to try to troubleshoot my issue but they said it was nothing they could do because my warranty expired a few months prior.
@@yassa5601 My watch was still under warranty luckily.
They sent me one as well and then the same thing happened to it the very next day
@@anniedavis7799 Yes, it was.
No solution? Yes, there's any solution to this:
(1) Contact guarantee
(2) Repair smartwatch
Having the same problem. The watch seems working as it vibrates with notifications,connects to the app and has the green ohr light on, but the screen keeps staying black and won't wake up. Tried many restarts and no success. Fitbit support gave me no solution and won't replace the watch as the warranty expired in may 2020. So basically this watch has a 2 year lifespan and curiously stopped working right after the warranty expired. What a joke! I seriously question the reliability of the Fitbit company as they sell products with quality and durability issues. I read people saying that this might be a software issue related to a faulty update affecting the screen wake up. The support confirmed that it might be and a new update might resolve the issue but didn't give any info about a possible bug and new update realese solving it.
Yep! I feel you. Same problems with my Fitbit’s
APPLE WATCH .... im so tied of these FIT BIT watches breaking what a joke!
I purchased a Fitbit versa in March 2019 and in April 2020 the screen went blank. I did not damage the watch. The battery was 6% at night and the following morning it just didn’t turn on. I called them and since the warranty is over I need to throw the watch. It cannot be fixed. Paying such huge amounts for this issues is horrible. Fitbit never again
Hold the left button and the lower right for 3 secs worked for me
@@jboo7373 I have done that and followed all instructions from the Fitbit. Nothing has worked
@@edvantagelearn2732 I'm sorry that it didn't work for you
Same thing happened to me twice....m frustrated with fitbit..will never buy again
I have the same problem. The error started with a faulty measurement of the pulse. During various activities the measured pulse was always constant at 69. Last night the pulse suddenly went to 206. Since then the screen has not worked. The app still connects, but only updates the battery status.
Check the solutions in the other reply.
It worked! I’ve been freaking out until you showed me this. Thank you
im getting an apple watch now
same problem has happened to my husband... the most irritating part is that they don't have a customer care. you have to rely on mails only.... anyway after five six months of follow ups we have got the device exchanged... thankfully it happened while the device was under warranty period.. Thats not the end of story.. we bought two fitbit devices together... and now after one year... my device has stopped working today... same issue that it is unresponsive, no matter what you do... it has really been pretty irritating and disappointing with a product of a big brand when we pay so much.. total crap product... and will not suggest anybody to buy fitbit!!
I just bought one from a person on line. Has this problem. Please help me
What is the purpose of a WATCH if you cannot “watch” or see the time etc. I had charge, charge 2, charge three and versa 2 and in each of these devices the screen went blank after one year warranty was gone. The only thing that still works is Fitbit flex cause it does not have a watch face. I am done with Fitbit watches!
It worked for me... Thank you!
I'm with you too let's do it!
I'm having the same problem. The screen occasional lights up. Otherwise nothing. Very disappointing. It's only 20 months old and it isnt cheap to purchase either!
what I discovered the solution was after you pressed the three button on the Versa for 12 seconds, before reaching (12 - one - thousand) count, your Versa will display the cyan logo (that diamond shape - dots). If it doesn't not the worry, it only means your really drained the Versa battery. The problem is not the watch it's the charging docking. To recharge your Versa: clean the four pins on the charging docking and the one behind the Versa with a soft pink eraser. After cleaning the contacts with the pink eraser, the next step is to push the four pins on the docking charger many times to re-establish good connection (don't use your finger to push that four pins, use a something like a No. 2 pencil with the erase rubber on the end to push those 4 pins in - many times to re-establish good connection. Then connect the USB plug to your cell phone charger. You might not get a light because you completely drained your Versa. But not to worry just let it charge for two hours. Then remove to check if your Versa lights up. If it does not? Then re-push those pins again on the docking maybe 50 times. Then charge your Versa again for two hours and see if the Versa took a charge.
Same issue. I was afraid I left my plugged in too long and fried it. Still not working. I suppose it's trash now.
Got one for Christmas and I'm having this issue green light on back is flashing but nothing happening on the front was happy with product until now and I'm even more unhappy to learn its common enough prob
I think since google bought fitbit they have corrupt the company with their software updates and not caring about older models....my fitbit worked fine before google bought fitbit.
Same problem while the customer service frustrates you over and over. Mine happened immediately after the update they pushed which was coincidentally right after the Warranty. I have been so stupid to have bought 4 devices over the years and they all end up the same way.
Yes i think a software update is corrupting their watches
Agree… mine is versa 2…. Is damaged just after 1.5 yr of use…. Such a shame…. No one answers the fitbit customer service number
Same problem here, I feel cheated!!!!! Had paid a lot for the watch!
I have the same issue, i did trouble shooting for a few hours today then i contacted them, they were so helpful, after 10-15 mins of the chat agent helping me he said i was eligible for a replacement. So quick and fast
Still waiting for an update regarding my Fitbit Versa black screen issue but I see there are none and Fitbit aka Google is least bothered to solve this issue even after 3 years of waiting. Such a shame.
My screen went black a few days ago and nothing brings it back but the alarm still vibrates it!
I recently developed the same issue, it's frustrating 😭😭
Mine blacked out while trying to do an update. Still can't get it to work and I've left it on a charger for several hours.
Same Issue with one of two fitbits we have. Ours are the Versa with only one button.
I'm having the same problem right now. I got a fitbit for a college class and nothing is working.
Mine died last night, only got it at Xmas! It had a full battery and never had mo problem until I started downloading a clock face on the fitbit app and everything just went dead! Can't even restart it! I was torn between getting a fitbit or Samsung. Gutted!
Same happening to me, the watch was working until I tried to download a clock face on the fitbit app, then everything has gone blank, no clock face at all now, did you get yours working at all??
Mine did that today and I cleaned the watch connectors real well and screen real well and charger connectors. It randomly started working again and it was froze up completely and no videos that claim to work didn't fix mine.
Same was working just fine, got it from another person and went to factory reset and then nothing. Black screen was 100% charged and now nothing.
did you ever get it sorted?
Did you call customer service girl. It probably was something wrong with the software and only a customer service representative can help with that. Can't do it through a email.
same problem here, let me know if fixed.
Which one do you have ?
fck fitbit so expensive and wont last over 12 months..shame this is a direct loot
I have the same problem, that's why am watching this video. The first issue I had was that it didn't connect to my phone. So I try to turn it off with the buttons and didn't work, so I proceeded to turn it off from the menu setting, but oh surprise!! black screen :( I tried everything, charging it, pressing all the buttons, and nothing. Its been like that for months and right now I try to connected to its charger, and it seems the battery was drain. Why? I don't know. But it seems it turn on again. Maybe its the software or something to make us buy more of there stuff, but its a really bad idea.
I had he same issue and I just tried restarting and charging it for a long time it has now turned on so I suggest trying to charge it for a long time.
How long did you charge it for? I left mine on all day and nothing. I'm so annoyed because this one is actually a replacement to ANOTHER fault that I had with my first fitbit!!!
Same...ive charged mine 30 times since the blank screen and nothing
Fitbits are the worst product i have ever had...I have the versa light,and the same thing is happening...So I will not buy a new one..going to some other product...very Sad...the first one only lasted about one year,and the band broke off...
Never ever buy a Fitbit versa or any Fitbit watch if u do ur gonna regret for sure better buying an Apple Watch!
Same!!
i buy new charger because I thought my charger is broken
but my watch is totally dead like that
Holding the 3 buttons helped. At least it works for my versa.
Worked for me too
Didn’t work work for me. :(
I think the software updates is causing the corruption
I have the same problems for months (bought it 1year 1/2 ago only) and today this is impossible to switch it on... really disappointed
It’s the screen it needs replacing I had problem with mine same and you need to change the clock face
Mine just started this as well
Solution is to move on to a new brand. These guys spend enough on marketing to get new customers buying.
I've lost faith with fitbit, my 3rd Versa has died after just over a year. Will be moving to a more reliable product
Exactly one year and same thing!!! So frustrated
I’m having the same solution right now I don’t know what to do
Same problem here :(
Can I have their email please? I’m having the same issue from May and it’s still not working
i called their support, take off the charger - press the left and lower right button for 15 seconds - then i saw the 0%
they also said to remove charger after it's charged.
My clock screen was black, and the apps wouldn't work either. So I did what ileen D said ☝️ and it worked for me. Hope this helps someone else too. Thank you ileen D
I have the same problem also. It first started when i did a factory reset and suddenly the screen just goes blank. I’ve tried putting it on the charger, restarting it, and factory resetting it. But none of those work. I’m worried, confused, and just frustrated. I would love a reply. Thanks
You can contact fitbit help and tell them what happened. They sent me a new fitbit Versa 2 after reporting my issues to them.
Yes, I contacted Fitbit support and they’re sending me a replacement watch!
But truly it is a shame that the consumers have to pay money for things that last for no time
I’m having the same frustrating issue. How long did you have yours before you encountered the issue?
I had mine for maybe 2 months 🤦🏾♂️
Yeah that's true because am home right now looking at my own right now because it just stop work
Mine is a versa 2 and it sometimes is like that
Did anyone receive any feedback? My versa2 is now completely black and there is no solution.
Same here..... no idea how to fix it..
Mine just did the same thing. Complete junk. My Apple Watch never quit on me. I was able to sell it and recoup some money. Now I regret it because this Fitbit versa 2 won’t turn on. Thing with apple is the screens crack easy but at least they still work after. I’ll just invest in better screen protectors. Fitbit your garbage.
My watch ⌚ just went black, how do you fix it? Anyone knows🙏🏾
Is mine exactly the same!!! Shocking
I put mine on this morning,because completely discharged,,now won't even charge.
Contact fitbit.
Fitbit-support@fitbit.com
I have a sense with the same problem and no solution after tried all the suggestions. Fitbit watch are garbage!!!!!!
Same happened to me.. Only 5day used
The same happened to my watch. So sad. I bought it ariund May last year
I bought mine in June I almost cried and they sent me a coupon for 35% off of a new one I loved the fact that my trainer got to see my steps and keep up and they are pretending that this don't exist
I think since google bought fitbit they have corrupt the company with their software updates and not caring about older models....my fitbit worked fine before google bought fitbit.
Mine is the same. All black. The screen is out. Use less than a year. Too bad misplaced the receipt.
Rosetta, still contact Fitbit help.as they can check on their system if it is still under warranty.
I didn’t have a receipt when I called the support line. My versa is 11 months old and it came apart. Sent them a photo and I should be receiving a new display (body only).
@@sheilaholloway8051 Hi Sheila, yes that is what I got as well. Just a new pebble as they call it. Still using my old strap.
I got the same problem and mine is 2 months new. What's the best solution for this?
Contact Fitbit Help on email. They will replace it.
@@lee-annbreytenbach1329 This is not this solution, right?
@@lee-annbreytenbach1329 Fitbit can't replace it. Solutions in your reply are these:
(1) Contact guarantee
(2) Repair the smartwatch
Contact fitbit help. They must replace it as it is still under guarantee/warranty.
@@prohibidoelpaso6584 I am not sure what you mean Carla but if your watch is older than a year Fitbit wont replace it. It must still be within the warranty period of 1 year then they will replace it. They cannot repair it they will tell you you can get a new one and maybe they will offer you it at a discounted rate. You will.have to contact Fitbit to find out.
My finite VERASA snow problem
I’ve had 3 Fitbit watches in 4-5 years maybe. $200ish per watch. 👎👎
Guys try holding the left button and the lower right button
For like 3 seconds
It worked. Thanks man. My watch wasn't turning on so i searched for solutions and found your comment. If you know any other tricks do tell me.
Tried , not working still 😩
THIS IS FAX
Mine only worked for 4 months💔💔💔
I have the exact same issue
Mine lifts up the turn off!!!
I'm also facing same issue. So what to do
DARSHAN Shet Try to contact Fitbit they should send you a replacement if you’re under the warranty period.
Same problem!!
Had the same f problem
Same two years dead never again fit
Have you tried putting it on charge?
I have a same problem.
I regret buying this watch. 💔💔
Fitbit is a bogus brand; i would rather save up and go for Apple Watch; never again
This didn’t work
Mine was gone in one month
This is what happens when a product is manufactured in china.even m facing the same problem with my fitbit.
Fitbits are just a waste of money
same happening to me
Fitbit won’t make any more $ on me... shame on them! 😡
Mine is the same
Terrible product, same with mine
Same problem I got, its a shit quality 😡
*