How to restart the Fitbit Charge 2 (Useful Hack!!)
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- เผยแพร่เมื่อ 13 ก.ย. 2024
- Our video looks at how to restart the Fitbit Charge 2.
It may be that your device is:
Not syncing.
Not tracking any steps or activity.
Not responding generally - i.e. to button presses, swipes, screen taps etc.
Not turning on after charging.
As an owner of a Fitbit Charge 2, I have experienced some of the issues above a few times. When the initial issue occurred, I did some research online and discovered that you can actually restart the device easily. The information did take a bit of finding however.
That's why I want to share this useful hack with you today.
To restart your Fitbit Charge 2, as demonstrated in the video, ensure that:
* You have the Fitbit device
* The Fitbit Charge 2 USB charging cable
* Laptop / PC
PLEASE NOTE the comments from the help.fitbit.com website which states - "Restarting your device turns it off and on without deleting any activity data. If your device saves notifications, a restart deletes them".
Follow these steps to restart you device:
* Simply power up your laptop / PC.
* Attach the charging cable onto the Fitbit device as shown in the video.
* Plug in the other end of the USB charging cable into you laptop / PC (you should see the battery symbol appear on the face of your Fitbit if connected correctly).
* Once all connected and working, press and hold the button of the side of the clock face for around 5-10 seconds (when the device has restarted successfully you will see the Fitbit logo appear on the clock face and the version number beneath).
* Your Fitbit Charge 2 device should now have restarted successful.
We hope you've found our video useful on how to restart the Fitbit Charge 2. Thanks for watching! - วิทยาศาสตร์และเทคโนโลยี
Thank you! My phone did a system update last night and after I unplugged my watch this morning, the full battery status was stuck on the screen and the app couldn't find my device. I thought for sure I had to buy a new FitBit, but your instructions saved this one. Yay!!
Hi Abby Delgado. Many thanks for your feedback. Glad the video helped 👍
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Thank you so very much!! I searched the internet on this subject and got very confusing information, even telling me the option to restart a Fitbit Charge 2 is not an option. Your video solved my issue!! Thank You again!!!!
absolute legend thank you! had the same fitbit for many years and i wasnt ready to part with it when it was unresponsive this morning. worked a charm!
Glad it helped. You're very welcome 👍
Thank you for posting this video. My watch was not synching. This worked immediately.
Same
Thank you so much! Totally resolved the issue I had with Fitbit not syncing to my phone. : ) Only wish I had found your video sooner. Would have saved me the ridiculous amount of time I spent searching for what you would think would be a very simple thing - how to turn something off!
Thanks! You're very welcome
Big thanks buddy... charged up my fitbit after a few mnths out of the gym... had switched mobiles in the interim... and stated it needed a software update on the device...wouldnt sync...wouldnt even pair let alone update... restarted using your process and was synced and updating in under a minute... so a massive thank you... just saved me a wad of cash buying a replacement
You’re welcome. Glad the video helped 👍
Thank you. That actually worked for me. You can plug into any USB outlet, not necessarily laptop.
THANK YOU!!! Ive been two days trying to get this worked out. nothing on my Fitbit helped, no other TH-cam videos either.
Glad the video helped. Thanks.
Thank you! My Fitbit seemed completely dead and I thought I was going to have to replace it, but this did the trick.
Many, many thanks for this video. Clear, simple to understand and it worked. Unlike some others, you instil confidence.
Jan Kaye - Many thanks for your kind comments and feedback. I appreciate it. I'm glad you were able to restart your Fitbit. Thanks! 😀
Solved my problem. Thank you very much!
Can't understand a word (not your fault) and even if I could you talk way too fast.
Went to the website from the link you gave and my problem was solved.
Thank you very much. Appreciated.
Amazing, thanks! This fixed the heart rate not working, cheers!
Best source for restarting, and easy too.
Thanks. Corrected my crazy display with the first reset.
Hi Donald. Glad the video helped you. Thanks.
It worked! Thank you so much.
Great to hear! You're welcome. Thanks.
Okay my problem isn't that my Fit-bit 2 isn't chargeing/synching it's that I can't get anything to pop up on the screen one day it was working, just fine I had put it on the charger overnight then the next day it wouldn't work it does glitch a bit when I touch the screen but pressing the side button does nothing for me i've had it for about a year tho I wouldn't say it has major water damage but it has gotten a lil wet in the past. Any help suggestions would be appreciated
I tried this and it's still completely dead. Any more suggestions, or is it simply a victim of planned obsolescence and I will have to shell out $$$ for a new one?
You seem to be very knowledgeable, but you don't project your voice when instructing and I could barely understand half of what you said. Luckily, I could get what I needed by watching the video. Thank you.
Brilliant thank you so much
You are very welcome 👍
4 mins of yada yada yada
Thank you very much... you saved the day...:)
Happy to help. Thanks 😃
Very nice idia sir thanks
You're most welcome.
Fantastic you are the best. Now working😘
Great. Thanks 👍
Thanks dear.
You are welcome!
Sir , I haven't used the watch (Fitbit charge 2) for past two years
And I tried your tutorial but I am unable to see a Fitbit logo as our watch does
I had even cleaned the charger and the watch but it just showed low battery level icon , then shows full battery level icon.
But after removing the watch from charger it doesn't work and again shows low battery level icon on charging
Please help me what to do now
Nothing happens to my fitbit charge2. Even after the logo appears.. Remove charger. Still screen not showing anything... Done for many times.. 😢
My fitbit is showing the battery icon. How can I get it off?
my fitbit charger has no restart button all lights flashing in charger
Thank you.
You're welcome!
Thank you. This was really helpful and clear!
Glad it was helpful and clear. Thanks!
What if I can't get any response with action
I have done a reset with the same results just connecting to a usb charger not a laptop. I.e. you don't need a laptop to do this.
Thanks for sharing Christopher Cain 👍
I've tried to restart my fitbit charge2. Had it charging overnight. Still won't start up. Tried plgging it in my laptop still nothing
Didn’t work still have black screen :( I can feel the Fitbit 2 vibrate and it is connected to the phone Bluetooth but still black screen.
Hi. Could it be a screen problem? Best to reach out to Fitibit support. This link may help - community.fitbit.com/t5/Community/ct-p/EN#support Thanks.
@@TheTechGuru no, unfortunately I believe in took in too much moisture got into the device. It no longer works. Had to replace with a new fitbit 4. Thank you for the response.
You’re welcome 👍
@@TheTechGuru Doesn't seem like Charge2 is supported anymore. My problem is I replaced a cracked screen and now the Fitbit Charge 2 doesn't reset. I've waited until it was fully recharged and tried pressing the reset button on the side for 5 seconds as well as 15+seconds. I feel one vibration after a couple seconds BUT still just a black screen. From my smartphone I can tell data is being recorded.
great video will give it a try
You're very welcome.
Ive done this and it still doesn't sync to my phone
Hi. The Fitbit website has some useful information on syncing devices - help.fitbit.com/articles/en_US/Help_article/1866 Thanks
This didn't help me, I followed your steps and my Fitbit must be having a fit! The battery icon is stuck on the screen. I phones just had an update and it effected the connection with my Fitbit. I can't get it to work
Hi Linda. May be IOS 13 update where known issues. This link may help you - community.fitbit.com/t5/iOS-App/Syncing-issues-after-updating-to-iOS-13/td-p/3774167. Hope you manage to sort. Thanks.
Thank you!!!!
Sir fit bit charge 2
not charge not on please help me
Very helpful thank you ,this worked. Love you're accent BTW !
Thanks! You're welcome James.
Brilliant!
You're very welcome 👍
It didn't work and I unpaired my device what now
Hi. Sorry to hear that you're having issues. You can try this on the Fitbit site for syncing - help.fitbit.com/articles/en_US/Help_article/1866 or reconnect app community.fitbit.com/t5/Charge-2/My-Charge-2-won-t-reconnect-to-the-app/td-p/1678089. Thanks,
me too
@@TheTechGuru I combined your advice with the advice on the 2nd link you shared and it worked. I restarted the fitbit but that didn't work. I then unpaired the fitbit from my phone and went into the app to pair it again while simultaneously restarting the fitbit following your instructions. It searched for a long time and I pretty much gave up. Then all of a sudden, it found my tracker! And some time afterwards, a code appeared on my Fitbit! There was another very lengthy delay and my Fitbit is synced again for the first time in a very long time! THANK YOU!
For fuck sake took 4 minutes to do a 20 second demo with
How do u reset to new if u wanna give it away
Hi. Thanks for your message. It's not straightforward. Here's a link to the Fitbit site - hopefully this may help - community.fitbit.com/t5/Charge-2/Factory-reset-Charge-2/m-p/1588979
It workes beffore but not anymore..
I let my Charge 2 completely die and now it stuck on Nov 4, how to get back to today
my computer says it is connected but it will not sync?!?!?!?
it is not working, i did the same, i saw the fitbit logo but it didn’t work
Hi. Fitbit have some useful help pages on their website. I sometime use it - help.fitbit.com/?cu=1 Thanks
Yes I know it’s five years later, but it’s not charged-
...and how you reseting on factory default? FACTORY RESET?!
As far as I know, charge 2 does not come with a factory reset. The max one can do is to un-pair it (i.e., remove your tracker from your account under Fitbit app) and pair it back (add the tracker back to your account under app). And I am not sure if this achieves what you want !!!
But also, be aware, there are chances that after un-pairing the tracker may fail to pair back to the app especially if your android is latest and gets updated regularly. This situation needs further troubleshooting as shown under th-cam.com/video/YRWh3d3wrYc/w-d-xo.html
why a laptop?
it didn’t work.
It's not working
Nvm thank uu
Restart not a reset!
Thanks
Audio is bad
In
no help at all,i searched fitbit charge 2 froze,got you and nothing,i tried that and she don't work,by the way a long intro ain't necessary bud
Blah blah blah 😒
Jesus get to the point dude!!!!
I feel sorry for your mother.
Not a necessary comment.
Not able to charge it. Please help
You're very welcome.
did all this, saw logo etc but clock is still 14 minutes slow. Any other ideas?
Hi Kathleen. If you've restarted and the time is not correct, I made a video on how to change the time on a Fitbit - this video may help you - th-cam.com/video/f7Y653fhmdE/w-d-xo.html Hope it helps. Thanks.