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Same two years dead never again fit

did you ever get it sorted?

I agree. This is my second Fitbit to go bad. This one made it 1 year and stopped charging and still have had no success with getting it going again.

Thank you, I had the same issue with my versa 2, second one that fell on me, I bought it from their website, they told me I can not buy extended warranty, bought it July 2022, I hear you, I take it as a customer ripoff

Just happened to mine after being fine 2 days ago. Ordering an apple watch just cause the troubleshooting is so much more helpful if something goes wrong. This is my second fitbit that has quite on me and its time to jump ship.

Terrible product, same with mine

Solution is to move on to a new brand. These guys spend enough on marketing to get new customers buying.

Same issue. I was afraid I left my plugged in too long and fried it. Still not working. I suppose it's trash now.

Did you call customer service girl. It probably was something wrong with the software and only a customer service representative can help with that. Can't do it through a email.

Still waiting for an update regarding my Fitbit Versa black screen issue but I see there are none and Fitbit aka Google is least bothered to solve this issue even after 3 years of waiting. Such a shame.

Yep! I feel you. Same problems with my Fitbit’s

My screen went black a few days ago and nothing brings it back but the alarm still vibrates it!

Had the same f problem

Same!! i buy new charger because I thought my charger is broken but my watch is totally dead like that

I have a sense with the same problem and no solution after tried all the suggestions. Fitbit watch are garbage!!!!!!

same problem here, let me know if fixed.

Which one do you have ?

I'm with you too let's do it!

It worked for me... Thank you!

One of the worst watches ever I buyed. I have the same screen problem .The age of watches is like car batteries when it completes 1 year it's stops working. The bad things about fitbit all types of watches are no service center no spare parts no repair .. pls suggest on every websites and social media so these watches can be withdrawn from market and ppl doesn't waste their money ... very bad insurance we are 2 ppl are facing same problem ..... @fitbit #fitbit #fitbitversa2

Same was working just fine, got it from another person and went to factory reset and then nothing. Black screen was 100% charged and now nothing.

I'm having the same problem right now. I got a fitbit for a college class and nothing is working.

I've lost faith with fitbit, my 3rd Versa has died after just over a year. Will be moving to a more reliable product

Mine is the same

Mine only worked for 4 months💔💔💔

I regret buying this watch. 💔💔

THIS IS FAX

I’ve had 3 Fitbit watches in 4-5 years maybe. $200ish per watch. 👎👎

Is mine exactly the same!!! Shocking

Fitbits are the worst product i have ever had...I have the versa light,and the same thing is happening...So I will not buy a new one..going to some other product...very Sad...the first one only lasted about one year,and the band broke off...

Mine just did the same thing. Complete junk. My Apple Watch never quit on me. I was able to sell it and recoup some money. Now I regret it because this Fitbit versa 2 won’t turn on. Thing with apple is the screens crack easy but at least they still work after. I’ll just invest in better screen protectors. Fitbit your garbage.

Mine did that today and I cleaned the watch connectors real well and screen real well and charger connectors. It randomly started working again and it was froze up completely and no videos that claim to work didn't fix mine.

Mine just started this as well

My wife says "muchas gracias". All other videos were extremely verbose, yours went straight to the issue.

Exactly one year and same thing!!! So frustrated

Fitbit doesn't care community.fitbit.com/t5/Other-Versa-Smartwatches/Read-this-before-buying-any-FitBit-device/m-p/4910131#M254210

Fitbits are just a waste of money

Agree… mine is versa 2…. Is damaged just after 1.5 yr of use…. Such a shame…. No one answers the fitbit customer service number

Same Issue with one of two fitbits we have. Ours are the Versa with only one button.

Did anyone receive any feedback? My versa2 is now completely black and there is no solution.

Having the same problem with mine. Started doing this @18 months after purchasing. All Fitbit does is send me an email offering a discount on my next purchase. Revisiting all troubleshooting videos and surprised soooo many people have this happening.

I think since google bought fitbit they have corrupt the company with their software updates and not caring about older models....my fitbit worked fine before google bought fitbit.

I think the software updates is causing the corruption

Mine lifts up the turn off!!!

Same problem!!

What is the purpose of a WATCH if you cannot “watch” or see the time etc. I had charge, charge 2, charge three and versa 2 and in each of these devices the screen went blank after one year warranty was gone. The only thing that still works is Fitbit flex cause it does not have a watch face. I am done with Fitbit watches!

Glad you posted this! I feel lucky that I have had my Versa since it first came out (2017 or was it 18? 🤦🏻) But now in 2021 I have this issue. The leds flash underneath but from trying the button presses, charging to full and numerous button sequences including the reset I still have the black screen of death 💀. So its an apple 6 or Garmin Fenix for me next 🙂👍

Mine was gone in one month

It worked! I’ve been freaking out until you showed me this. Thank you

I recently developed the same issue, it's frustrating 😭😭