Working with a Narcissist? Let Rebecca Zung And Chris Voss Help You Negotiate With Them!

แชร์
ฝัง
  • เผยแพร่เมื่อ 24 ส.ค. 2024
  • Get FREE access to The Black Swan Group’s book 5 Negotiation Tactics for Dealing with Difficult People here: bit.ly/3duQVyW
    Stop losing and start WINNING. Negotiations can feel intimidating, but our methods make it easy. We rely on emotional intelligence and empathy to get the job done. Explore our content and find the best skills and strategies to ace negotiations. Head to our Website to subscribe to our Newsletter and attend one of our live events. See you there!
    ===============================================================
    Learn More about Rebecca Zung Here: bit.ly/3PhGwXA
    Don’t Miss Out on the Latest Negotiating Insights
    🔔Subscribe ⬇️
    @Blackswanltd1
    ✉️Join our free Newsletter: blog.blackswan...
    About The Black Swan Group
    Founded and led by former lead FBI hostage negotiator Chris Voss, the Black Swan Group has 10+ years of experience working with companies and individuals on taking their negotiation skills to the next level. Chris’ book, Never Split the Difference, is a Wall Street Journal bestseller and has sold over 2 million copies worldwide. Our expert team of coaches discusses everything from silence techniques to influential empathy.
    Connect with The Black Swan Group
    📨 Website: www.blackswanl...
    Instagram: / blackswangroupltd
    Twitter: / blackswangrp
    Facebook: / blackswanltd
    LinkedIn: / the-black-swan-group
    Connect with Chris
    Linkedin: / christophervoss
    Instagram: www.instagram....
    Grab a copy of #ChrisVoss book Never Split the Difference© today. Find it here: amzn.to/3dutw0L
    Thanks for watching!

ความคิดเห็น • 98

  • @flochfitness
    @flochfitness ปีที่แล้ว +53

    For those of you new to the Black Swan group, re-watch this video, and listen to the tone and questions that Chris is asking. You will learn a whole lot about empathy here.

    • @RobertLuciani
      @RobertLuciani 11 หลายเดือนก่อน +7

      lol as I was watching it I was like "I see what you're doing there"

    • @MotoM0nk
      @MotoM0nk 11 หลายเดือนก่อน +7

      He was interrupting too much for my liking esp when it's a zoom call, it doesn't have the smooth flow

    • @jasonpalivino
      @jasonpalivino 11 หลายเดือนก่อน +2

      @flochfitness Yeah, I noticed that too just 5 minutes in. Love it!

    • @jameqev951
      @jameqev951 11 หลายเดือนก่อน +2

      Came here to say, "Wow! That man is a master of what he preaches". Seriously, I'm in awe within the first few minutes, realising just the compound learning opportunity here from both the content and its form.

    • @ac27934
      @ac27934 8 หลายเดือนก่อน

      if empathy is that cheesily performative, is it actually empathy?

  • @1truthplease
    @1truthplease 11 หลายเดือนก่อน +12

    Chris is a master at getting clarity, summarizing and distilling for his listeners. Fabulous.

  • @inilegnam
    @inilegnam 9 หลายเดือนก่อน +7

    I love that Chris effortlessly applies his own techniques--very enlightening to listent to!

  • @stanislavkindiakov6334
    @stanislavkindiakov6334 ปีที่แล้ว +18

    Chris, the way you navigate conversation deserves applause! Followup open-ended questions with summaries and labels, exactly as you describe in the book and training materials!
    Big thanks to Rebecca too

  • @secretlaw2007
    @secretlaw2007 11 หลายเดือนก่อน +8

    It’s startling how many covert, female narcissist there are in the entrepreneur community.

  • @richermorin
    @richermorin 11 หลายเดือนก่อน +8

    ive dealt with narcisist my whole life and the slay method, ive been using it for decades without knowing it. it works every time.

  • @joliebrandc
    @joliebrandc 11 หลายเดือนก่อน +5

    Wow, this video is a real eye-opener! Rebecca Zung and Chris Voss are an incredible duo when it comes to navigating the tricky waters of dealing with narcissists. It's mind-boggling how challenging it can be to identify and work with these personalities, where even a 'thank you' might hide ulterior motives. Chris Voss' expertise in negotiation and Rebecca Zung's insights on narcissistic personalities make this a must-watch. Kudos to Chris for generously sharing his invaluable wisdom and knowledge with us all! 🙌💯

  • @sartajsinghahuja406
    @sartajsinghahuja406 11 หลายเดือนก่อน +2

    5 minutes into the conversation and it’s clear as day that Chris is an amazing interviewer. Makes the interviewee heard, listens actively, seems like - looks like, perfect!

  • @blackswandesigngroup7327
    @blackswandesigngroup7327 ปีที่แล้ว +5

    We finally saw what the real interview should look like. This video should be a tutorial for everyone

  • @Convair_F-106
    @Convair_F-106 ปีที่แล้ว +10

    My parents were a covered narcissists, they were also what would also count as immature adults and they were german. My childhood was, lets call it not fun. Had to unlearn a lot of bad behaviors and beliefs later in life, but I also learned a lot about reading people and relying on my gut feeling that is super helpful now and it helped developed my gaslighting sensor.

    • @69RTR
      @69RTR 11 หลายเดือนก่อน +1

      Same here

    • @NegotiationMastery
      @NegotiationMastery  11 หลายเดือนก่อน +5

      It sounds like you had a challenging childhood. Your ability to learn from your past, develop valuable skills. Keep up the good work!

    • @cdorothy444
      @cdorothy444 10 หลายเดือนก่อน +2

      @@NegotiationMasterythat’s labeling😂

    • @roccodelia8373
      @roccodelia8373 7 หลายเดือนก่อน +1

      ​@@NegotiationMasteryLabeling+paraphrasing lol

  • @nunique_talent
    @nunique_talent 11 หลายเดือนก่อน +6

    Thank you so much. This video actually breaks my heart because the person that I loved for so many years was described in this video. Having a relationship with someone that has this disorder can be one of the most painful, heart wrenching things. For years I knew something wasn’t right and I think she knows herself too but I can finally put a finger on what exactly that behaviour was. The self sabotage part really got me

    • @NegotiationMastery
      @NegotiationMastery  11 หลายเดือนก่อน +4

      It's positive that you now have a better understanding of the behaviors you were dealing with and can begin to make sense of your experiences.

  • @darkinferno6862
    @darkinferno6862 11 หลายเดือนก่อน +4

    Calibrated questions, Encouragers, Paraphrasing, Summaries, Labels, (sometimes tag phrases).. Great application of Negotiation 9; Chris you’re an expert interviewer 💯
    Also what I learned from her and Chris in this video is to Remember (which is part of C.A.V.I.A.A.R) that the other side is not your adversary although they cant help being a narcissist which is REALLY annoying at times which is why i chose to master the Black Swan Method in the first place so I could have a voice just like she mentioned; it’s working out just fine, Thank again 🙏

  • @marieconder85
    @marieconder85 10 หลายเดือนก่อน +2

    Wow, I almost fainted just now when I saw that this show has both of you together talking about narcissism. This is so cool. Thank you both for collaborating on this topic. The world, myself included, needs to hear it.

  • @russneese1004
    @russneese1004 ปีที่แล้ว +5

    Wow!! Chris said… “what I heard you say”

  • @roccodelia8373
    @roccodelia8373 7 หลายเดือนก่อน +1

    This is gold. The only things Chris did were asking open-ended, calibrated questions, labeling and paraphrasing everything Rebecca said. Then 95% of the time he let her talk. It seemed like he used his techniques with no effort at all.

  • @MR0DDB4LL
    @MR0DDB4LL 10 หลายเดือนก่อน +3

    good theory but I'm missing a kind of example on what you can leverage to threaten the narcissistic supply that's more important for them than the supply they're getting out of manipulating you.

  • @glocktown21
    @glocktown21 11 หลายเดือนก่อน +1

    My Father is a really bad Narcissist. Irrational, difficult to deal with, my wife hates him, grandkids don't like him, couldn't hold steady employment, married 4 times and divorced.... and at 78 years old he's still a pain to deal with. Why do I? I guess because he's still my Dad for whatever reason. Although I do keep it at a distance and I know how he ticks. Thanks to all the Podcasts like these, it brings me peace. I thank you!!!!!!!!!!!!! for this.

  • @DrFatemahAlzubairi
    @DrFatemahAlzubairi ปีที่แล้ว +5

    Thanks for the rich interview. I’ve been following both of you, Chris and Rebecca, just to navigate my way with narcissists. Would love to hear from you Chris on how would you negotiate with a difficult personality like the covert narcissist 🙏

  • @josephlobb2216
    @josephlobb2216 11 หลายเดือนก่อน +6

    I see Chris using the skills every time he interrupts lol. I like how he used the invitation to have Rebecca label using what questions to expound on terms, and how he called out the essence of what's behind what she's saying in a way that summarized her speech and validated her efforts and accomplishments and character.

    • @NegotiationMastery
      @NegotiationMastery  11 หลายเดือนก่อน +2

      It's great that you're noticing and appreciating Chris's communication skills.

    • @josephlobb2216
      @josephlobb2216 11 หลายเดือนก่อน

      @Blackswanltd1 thanks for the validation compliment. Noticed the structure of "it's great" rather than "seems great", which seems like framing and planting seeds of common values and admiration for the traits you wish to see in the other reinforced

  • @charliecampbell6810
    @charliecampbell6810 11 หลายเดือนก่อน +2

    Phenominal. Absolutely. Your knowledge, due to once unfortunate circumstances, were what lead you to help so many more understand how to deal with certain folks and situations. So appreciated on so many levels. Thank You, Both.

  • @gary.richardson
    @gary.richardson 4 หลายเดือนก่อน

    I sure hope to hear a follow up podcast 3 to 4 hours long between these two. If Richard Grannon and Jordan Peterson are included in the podcast that would likely make for a good session.

  • @soulofalionmedia
    @soulofalionmedia ปีที่แล้ว +2

    Thank you so much for posting this material. I've developed a passion for negotiation because of your book. Thank you Chris!

  • @Btj12
    @Btj12 7 หลายเดือนก่อน

    My mother, grandmother and aunties all were covert narcissists. Watching the way they would all operate since I was born was an enlightening experience,
    fortunately I had good support from neighbourhood parents .
    Around the age of eight I learnt how to deal with or trigger a narcissistic injury in any one of them.
    Finding covert narcissist in the world is easy. I worked as a security guard when I was younger developed a keen sense of deescalating rowdy pub goes
    Good times 😂

  • @reboundingfromnarcissistic5386
    @reboundingfromnarcissistic5386 3 หลายเดือนก่อน

    Very powerful story

  • @michaellong9214
    @michaellong9214 11 หลายเดือนก่อน +1

    Wow, she seems like an excellent lawyer.

  • @WGPower_Nonchalant_Cafe
    @WGPower_Nonchalant_Cafe ปีที่แล้ว +4

    Thank you so much for introducing us to this wonderful person! Extremely aggressive editing on this video.. could have been a little softer.. on second thought maybe that's just Chris and excessive levels of caffeine?

    • @jdesert5036
      @jdesert5036 ปีที่แล้ว +2

      It sounds like his audio is sped up, have never heard Chris speak this fast

    • @PedroPeyolo
      @PedroPeyolo 11 หลายเดือนก่อน +3

      Yea i agree, can feel anxiety-inducing... what's the rush? Or maybe it was a rendering/uploading issue

  • @EdwardWongHauPepeluTivrusky-IV
    @EdwardWongHauPepeluTivrusky-IV 4 หลายเดือนก่อน

    I can’t believe these two had an interview!

  • @PedroPeyolo
    @PedroPeyolo 11 หลายเดือนก่อน +3

    Would y'all be against reuploading this video before it ages any further? It's tough to digest when it's sped up.. sounds anxious.. not sure if it was intentionally sped up, however if it can adjusted to the normal speed, that'd be great! Much thanks

    • @PedroPeyolo
      @PedroPeyolo 11 หลายเดือนก่อน +1

      Never mind, i just realized i could reduce it to 75% speed myself thru here, thanks anyway

  • @fullmetalfreedom
    @fullmetalfreedom 11 หลายเดือนก่อน +3

    ... and so how do you negotiate with them? I missed that part?

  • @ninthfloor33020
    @ninthfloor33020 11 หลายเดือนก่อน +3

    I’ve NEVER heard Chris speak so FAST!!! Did the video editors SPEED UP his voice?

  • @WGPower_Nonchalant_Cafe
    @WGPower_Nonchalant_Cafe ปีที่แล้ว +1

    Thank you so much for introducing us to this wonderful person! Extremely aggressive editing on this video.. could have been a little softer.. on second thought maybe that's just Chris and lots and lots of caffeine..

  • @tilosobelman3114
    @tilosobelman3114 ปีที่แล้ว +2

    This is how I feel like dealing with police officers when we get pulled over. Maybe there’s a partnership there you guys could help fix a massive issue with how police officers are talking to the public during even routine traffic stops.

    • @andrewg2032
      @andrewg2032 ปีที่แล้ว

      How often are you getting pulled over?

    • @WGPower_Nonchalant_Cafe
      @WGPower_Nonchalant_Cafe ปีที่แล้ว +1

      Black swan training say: "sounds like you're getting pulled over a lot.."

    • @tilosobelman3114
      @tilosobelman3114 ปีที่แล้ว

      @@WGPower_Nonchalant_Cafe no more so I see a lot of interventions with police officers and and the public on top of recently getting pulled over

    • @michaelr5606
      @michaelr5606 ปีที่แล้ว +1

      There’s no fixing it so long as there’s qualified immunity and they keep hiring people with personality disorders that don’t give 2 F’s about people’s rights.
      All you can do is try to keep your head down, know your rights, and record all interactions with LE.

    • @WGPower_Nonchalant_Cafe
      @WGPower_Nonchalant_Cafe ปีที่แล้ว

      @@michaelr5606 exactly, they try to weed out the smarter ones when they hire policemen. They just want useful thugs that protect the wealthy.. you either confidently stand your ground and be able to take the punishment or Just give Yes no answers and say "In my opinion, I was driving in a safe manner" if you trigger their underdeveloped limbic system it's game over.. they won't even remember beating you.

  • @Valerie26Blossom
    @Valerie26Blossom 7 หลายเดือนก่อน

    Absolutely phenomenal interview

  • @MotoM0nk
    @MotoM0nk 11 หลายเดือนก่อน +4

    Chris, if i may suggest, for an interview with smooth flow its probably best not to interject (though i find this natural as part of a conversation) as rhis interrupts the flow and may also cause interviewee work harder not to lose the thread of thought.
    From a listener perspective, it was difficult to listen to with many interruptions

  • @michaelcampbell8246
    @michaelcampbell8246 ปีที่แล้ว +1

    Great interview - informative. I hope you can activate your fun-gene.

  • @bryanvincent4927
    @bryanvincent4927 หลายเดือนก่อน

    The easiest leverage is to expose them, because their fake persona is all they live for; life & death.

  • @jujjuj7676
    @jujjuj7676 4 หลายเดือนก่อน +1

    From someone who deals this on a daily basis, she doesnt know what she talkn about. " Did she coin the phrase" she replies with how she heard it.😂 ( translation NO she didnt) it was coined loooong before her friend knew..

  • @cindersmolloy6584
    @cindersmolloy6584 ปีที่แล้ว

    This is so true.

  • @NickLoganart
    @NickLoganart 9 หลายเดือนก่อน

    OK! Kids morning routine. (You’re 1 minute off schedule and the clock is ticking). Your 7 year old refuses to get in the car for school. Not only that, she refuses to get dressed- get ready period ?? Go!

  • @Youknowwhoin2024
    @Youknowwhoin2024 ปีที่แล้ว +2

    Interesting. It seems like most men think that only women can be narcissistic

  • @martinfosterrobbins
    @martinfosterrobbins 6 หลายเดือนก่อน +1

    It seems like the Black Swan Method (rules) apply across the board, narcissist or not.

    • @ifoundthewords
      @ifoundthewords หลายเดือนก่อน

      Exactly. I thought much of what Rebecca said contradicted Chris' book and teachings.

  • @ntcarlson1
    @ntcarlson1 9 หลายเดือนก่อน

    Did someone speed up Chris’ recorded talking sections in this interview?This is not at all his regular cadence or tone. He usually employs his Late Night FM DJ Voice in interviews. Hard to listen to him sped up.

  • @ac27934
    @ac27934 8 หลายเดือนก่อน

    You really said "you really" a lot! Did you coin that phrase? 😂

  • @jdesert5036
    @jdesert5036 ปีที่แล้ว +2

    Chris, your audio sounds like it’s sped up.

    • @Diana-it8mx
      @Diana-it8mx 11 หลายเดือนก่อน +2

      I agree. They both sound like they are sped up...Her movements match video that’s faster then it is supposed to be...I’ve spent so much time listening to Chris talk that it jumped out at me right away. Cadence is off so I was distracted by it. Very interesting content so hopefully I can slow it down somehow?

    • @PedroPeyolo
      @PedroPeyolo 11 หลายเดือนก่อน +1

      Yes quite unfortunate

    • @PedroPeyolo
      @PedroPeyolo 11 หลายเดือนก่อน +2

      @Diana-it8mx yea on youtube you can click on video on adjust speed to 0.75x .. thats what i did for this 1

  • @tanyalachance6
    @tanyalachance6 11 หลายเดือนก่อน +1

    Great information there. Too bad Rebecca was constantly interrupted and couldn’t finish her train of thoughts. Very annoying how Chris finished her sentences. No flow to this interview and made it hard to listen to. The best interviewers are the ones that let their guests speak.

  • @starstern1077
    @starstern1077 11 หลายเดือนก่อน +1

    Everyone was bullied in elementary school.

  • @GirishVenkatachalam
    @GirishVenkatachalam 11 หลายเดือนก่อน +1

    My mother is a narcissist. She is a cruel person. Too darn irritating.😅😅

    • @chrisvoss451
      @chrisvoss451 11 หลายเดือนก่อน

      Every person's mother is a narcissist.

  • @rafaelludicanti2
    @rafaelludicanti2 6 หลายเดือนก่อน

    Too late.

  • @worldtalk2me
    @worldtalk2me 10 หลายเดือนก่อน +1

    🙄 So is she is a phycologist or an attorney?

    • @amaraci
      @amaraci 7 หลายเดือนก่อน +1

      She has defended victims of narcissism, particularly in child custody disputes. Unlike many lawyers who may be unaware of the profound impact this issue can have on their clients and children, she has dedicated herself to understanding the complexities of this terrible disorder. Her approach is two-fold: firstly, to empower the victim, assisting in effective communication with the narcissistic co-parent, as this is often mandated by court orders; and secondly, to negotiate or win in court cases against narcissistic opponents, even in situations where judges themselves may exhibit narcissistic tendencies.

  • @teenoso4069
    @teenoso4069 ปีที่แล้ว +2

    one side of the story - is this an advert?

  • @senecaknowsbest8380
    @senecaknowsbest8380 5 หลายเดือนก่อน

    She never met my mother lol

  • @user-cn5me7rb8l
    @user-cn5me7rb8l 4 หลายเดือนก่อน

    test

  • @MotoM0nk
    @MotoM0nk 11 หลายเดือนก่อน

    On the thumbnail, id prefer to see the guest in front, and host at the back, especially if the guest is woman

  • @ruslankapustin3954
    @ruslankapustin3954 7 หลายเดือนก่อน +1

    Rebecca is bad😅

  • @lorellamessana2346
    @lorellamessana2346 9 หลายเดือนก่อน +1

    Stereotype😂

  • @69RTR
    @69RTR 11 หลายเดือนก่อน +2

    Voss was so annoying in this interview. Interrupting her constantly.

    • @PedroPeyolo
      @PedroPeyolo 11 หลายเดือนก่อน +1

      It might be edited

    • @PedroPeyolo
      @PedroPeyolo 11 หลายเดือนก่อน +1

      They were good justified add-ons... showing understanding