Wrong parts replaced because of these scantools!

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  • เผยแพร่เมื่อ 27 มิ.ย. 2022
  • In this video we learn we can't always trust our scantools.
    We compare a Snapon, Autel, Launch and a Hella Gutman to the factory scantool and find out if they are showing us the right scandata.
    The results might suprise you!
    For business inquiries (not for technical questions);
    Diagnosedan@gmail.com
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ความคิดเห็น • 953

  • @SouthMainAuto
    @SouthMainAuto 2 ปีที่แล้ว +165

    And this is why I use Autel!! Woot woot! And yes this means Autel is better Dan! Jk'in I will give you some advice if using Autel on Chrysler EVAP systems. The advice is, don't use it. It displays the wrong switch status data for the NVLD and ESIM systems and will lead you to a faulty PCM. Has been this way for years. Real handy.... 😐

    • @NewLevelAuto
      @NewLevelAuto 2 ปีที่แล้ว +42

      Ahem... let's call this for what it really is. When a scantool manufacturer BUYS their software from the manufacturer of tables of data values they have no interpretation of what may or may not be correct. They simply let an algorithm run and decode the data to be displayed. In this case we see the companies that actually purchased the data tables correctly from the OE versus one who steals it. They do not have a data validation team at Autel so it is easy to conclude that they have once again ripped the oe software for their algorithms and decoding. Great we can get the data, but at the same time a huge reason that all softwares from the OE are becoming less affordable and cloud based. The threat of intellectual property being stolen by dirty companies such as this have a much more negative effect in the long run when they can't steal from a cloud and data becomes unattainable for the average repair shop due to cost increases.

    • @SouthMainAuto
      @SouthMainAuto 2 ปีที่แล้ว +17

      @@NewLevelAuto no comment... 😐

    • @sidgysoho1960
      @sidgysoho1960 2 ปีที่แล้ว +9

      Glad to see you pipe in Mr. " Welcome Back Viewers ".And you do highlight a very important point, we are as consumers and service techs beholden to the whims & foils of state run manufacturers. If you are one who believes gov'mts & CEO's don't conspire then I am laughing at you. In all the little backroom conferences a lot gets decided about who gets what information and how. So it is no surprise to me that vendor " A " will get something different than vendor " B " depending om how much importuning has taken place. Such is the world we now live in.

    • @rimmersbryggeri
      @rimmersbryggeri 2 ปีที่แล้ว +6

      Luckily we dont get that many chryslers in europe. We some times had trade ins when I was in the peugeot dealership (Now parent od chrysler) was a 300c and was the most apalling heap I've ever been under and it wasnt even in bad shape. On secont thoughts maybe the lone 1980's ford E van I once worked on was equally bad and that says alot because I mostly work on VW:s these days.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +11

      @@NewLevelAuto calm down🤣🤣

  • @LAUNCHMalaysia
    @LAUNCHMalaysia 2 ปีที่แล้ว +87

    Sorry to LAUNCH user and Thanks to Dan. We will correct the fault as soon as possible. The issue already report to the software department and it will be update on next update. Thanks for support and we will do our best.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +20

      That's great to hear and don't Worry, most of the time the tool works perfectly!

    • @davidhall3747
      @davidhall3747 ปีที่แล้ว +3

      Launch is my go- to Scan Tool. I like the two year free updates, and the Five year warranty.

    • @iqbalaniff1650
      @iqbalaniff1650 ปีที่แล้ว +7

      I have 6 scan tools and use Launch most times - there’s no scan tool that can do all - you need more then one scanner unfortunately

    • @davidhall3747
      @davidhall3747 ปีที่แล้ว +2

      @@iqbalaniff1650 I like the Verus Pro because the Guided Component Test information is invaluable.
      The Oscilloscope is all I really need the Snap- on Scan Tool for.

    • @SouthMainAuto
      @SouthMainAuto ปีที่แล้ว +1

      I'd like to see that 😂

  • @Michaeltje89
    @Michaeltje89 2 ปีที่แล้ว +23

    You know it's a Dan video when Dan knows it beter then the scantool itself.
    Great video (again)

  • @ScannerDanner
    @ScannerDanner ปีที่แล้ว +17

    What a great intro Dan. Love your humility and willingness to admit a mistake and awesome that it wasn't your fault! I'm here on an autoplay btw :-) Seems google knew I'd like this video

    • @Diagnosedan
      @Diagnosedan  ปีที่แล้ว +8

      Ha ha great to have you here Paul. We all make mistakes and we can learn from them. I bet you never turn an airbag module upside down anymore🤣🤣.

    • @ScannerDanner
      @ScannerDanner ปีที่แล้ว +5

      @@Diagnosedan 🤣🤣 indeed!

    • @salahabdulselam556
      @salahabdulselam556 ปีที่แล้ว +4

      Meeen you guys are awesome 😂😂👌, Eric O. , paul , ivan , keith ,dan all humble pies
      Greetings from Ethiopia
      Great respect✌

    • @azjackal
      @azjackal ปีที่แล้ว

      I tell people, every day Begin a Auto Technician is not a easy road ,u to triple check stuff even your own equipments,love this it's Tru , software bugs always there ,more scan tool is a must ,great video ❤🇯🇲

  • @ggh057y
    @ggh057y 2 ปีที่แล้ว +26

    i watch your videos for training purposes. your approaches are methodical and your ability to share your thoughts is perfect. thank you for another great video.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      That's a great comment, thank you

  • @gutsngorrrr
    @gutsngorrrr 2 ปีที่แล้ว +18

    It's nice to see how quick SnapOn made an update for this fault.
    Great video as ever, it's just amazing how many of the scan tools were wrong, so no surprise you were led down the wrong path

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +2

      And one Day after the video, Launch reached out to me and fixed the software issue!

    • @gutsngorrrr
      @gutsngorrrr 2 ปีที่แล้ว

      @@Diagnosedan I'm really impressed to see manufacturers actually taking notice and making the effort to look after their customers, because there is nothing worse than knowing there's a fault and nothing being done about it

  • @gregjones8501
    @gregjones8501 2 ปีที่แล้ว +25

    This is one of the reasons I keep a different variety of scanners around in my shop! Great video Dan!

    • @mechanoid5739
      @mechanoid5739 2 ปีที่แล้ว +6

      How do you determine which scantool is is giving correct data?

    • @michaelb7071
      @michaelb7071 2 ปีที่แล้ว +3

      @@mechanoid5739 I only use the original manufacturers scantool. Otherwise, you don't really know.

    • @gregjones8501
      @gregjones8501 2 ปีที่แล้ว +3

      @@mechanoid5739 I honestly don’t think that I could spot that the way Dan does.. He’s just a beast on cars and diagnosing these types of problems. I’m nowhere near his abilities when it comes to these types of things. I just work hard and I really enjoy having different tools to scan different makes of vehicles. There’s a feel you get after doing it for so long like snap on is no good on euros, launch is no good on Asian vehicles so you just jump around and find what works. Hope I never run into this problem tho!

    • @dawnrobbins5877
      @dawnrobbins5877 2 ปีที่แล้ว +3

      @@gregjones8501 yes, and don't be surprised when the less expensive scan tool is the one giving you the more accurate information.

    • @lordjaashin
      @lordjaashin 2 ปีที่แล้ว +2

      @@gregjones8501 launch is no good on Asian vehicles? I'm surprised because in my country (india), which is full of Asian car brands, majority of mechanics use launch scan tools and they work really good.

  • @yurbeeinwatched
    @yurbeeinwatched 2 ปีที่แล้ว +5

    I just ran into this 2 weeks ago on a Honda using a Launch scanner. The scanner had banks 1 and 2 backwards. I didn't trust it, so I tried my Snap On. My suspicions were correct.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +2

      Fortunately you have access to multiple scantools!

  • @vee985
    @vee985 2 ปีที่แล้ว +10

    Great job Dan for the software bug discovery.
    This will prevent any more misdiagnoses in the field.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +1

      Snapon and Launch made an update available that takes care of the issue!

  • @pedroneves8288
    @pedroneves8288 2 ปีที่แล้ว +5

    Today it's scan tools with software flaws, a few months ago it was a Bosch engine speed sensor poorly enginnered!... Dan, your job is already hard enough as it is!... I can't imagine your frustation when you get these kind of findings in your shop!

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      You are right Pedro, it can be frustrating at times 😬

  • @kennedysgarage3281
    @kennedysgarage3281 2 ปีที่แล้ว +1

    Fair play for sharing this information Dan, greatly appreciated 🙏

  • @cccspokesmanandcofounder
    @cccspokesmanandcofounder ปีที่แล้ว

    Fantastic, informative video, Dan! You always bring fantastic educational content in a manner that everyone can understand. Good luck with everything you have going on and congratulations on your continued success!

  • @vincentlallo6543
    @vincentlallo6543 2 ปีที่แล้ว +5

    i wish my teachers in school could have explained things like you i would have been a better student

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      You are never to old to learn😁😉

  • @sharg0
    @sharg0 2 ปีที่แล้ว +4

    Great information as usual and with the added bonus of getting to learn how the ad-blue system works! (Where's the second thumbs up?)

  • @HelgiThorisson
    @HelgiThorisson 2 ปีที่แล้ว +1

    Amazing difference. Thanks for posting this video Dan.

  • @UndercoverFerret404
    @UndercoverFerret404 2 ปีที่แล้ว +2

    Never fixed anything on a car and probably never will, but I still watch your videos every time. If Sherlock Holmes had been a mechanic instead..

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      It's appriciated that you watch the video's even when you're not a Technician!

  • @shotgundiagnostics
    @shotgundiagnostics 2 ปีที่แล้ว +3

    Great video and explanation on SCR/DOC/DPF system as well as the info on how you never know which tool brand will work on a given vehicle! Exactly why you can never have just one!

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Thanks for the comment! It's appriciated

  • @robertvincent5678
    @robertvincent5678 2 ปีที่แล้ว +45

    Kinda looks like the other scan tools forgot a decimal point. 5263 ppm instead of 526.3 ppm

    • @hanskoef
      @hanskoef 2 ปีที่แล้ว +2

      I Was thinking that too

    • @dertypda7908
      @dertypda7908 2 ปีที่แล้ว

      Yep saw ot too and checked for a comment about it. Hope Dan replies...

    • @quirinonavarro1857
      @quirinonavarro1857 2 ปีที่แล้ว

      I agree with you, it look that the lecture whit 4 digits need a decimal point as you mentioned. The original scantool shows lectures on 3 digits as same as the Autel… saludos!

    • @JaXXuSinc
      @JaXXuSinc 2 ปีที่แล้ว

      Exactly my thought

    • @wallaceburjins6841
      @wallaceburjins6841 2 ปีที่แล้ว +1

      Well spotted

  • @cjspga17866
    @cjspga17866 2 ปีที่แล้ว +1

    Excellent Dan. As always, your associative thinking and attention to detail is world leading.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Thank you very much, your comment is really appriciated

  • @michaelchristou5127
    @michaelchristou5127 2 ปีที่แล้ว +1

    You are a genius!! Well done Dan!

  • @steveguest8028
    @steveguest8028 2 ปีที่แล้ว +6

    Great video Dan, i have actually experienced this myself, this time i was using the autel maxisys on a transit van and the tool miss identified the cylinder on which the glow plug was faulty

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +1

      Yes i've also seen that before

  • @ehsnils
    @ehsnils 2 ปีที่แล้ว +18

    This is as I see it an effect of an incorrect scaling for the PID in question and I assume that manufacturers of aftermarket scan tools only have a few sources for PID data where most goes back to the vehicle manufacturer. And even at vehicle manufacturers the scaling sometimes gets incorrect. The reason might even go back to a replacement of the sensor late in production where you had sensor A during development but changed to sensor B with a different resolution and then someone forgot to update the PID accordingly.
    It can be even more interesting if the build order for a vehicle lists the wrong part number. A friend of mine had one car with a MAF issue but it was revealed that the build order for that car listed the wrong MAF and the ECU just thought it was a faulty MAF, not the wrong one and did set the check engine light and throw a code about a bad MAF. Replacing the MAF gave the same incorrect MAF again until there was a mechanic able to discover that it was the wrong MAF. I wouldn't be surprised if that happens now and then, something to consider when you end up with a lemon with mystery issues.

    • @urbanjentry222
      @urbanjentry222 2 ปีที่แล้ว +2

      Well explained thankyou

    • @archyxwuff
      @archyxwuff 2 ปีที่แล้ว +3

      In this case most of the tools showed ten times higher numbers, so yes, a simple scaling mistake there. Back in the day there were also some brands of cars that gave fault code tables in base 10 and the aftermarket scan tool gave the codes in base 16, or vice versa. That was a fun time with Windows Calculator to convert between hexadecimal and decimal numbers. This is why I consider the scan tools just translators that translate the language of the control unit to a language that the tech undestands. The translation just isn't always right while it most of the time is.
      The French also have a (weird?) way of using some generally less used SI prefixes, like torque specifications in daNm (da = "times ten") instead of just plain Nm. This may have something to do with the ancient torque specifications being in kgm, as 1 kgm ≈ 1,02 daNm = 10,2 Nm, and I've spotted some obvious scaling mistakes by ten in translated torque specifications of French vehicles in the past, so this has been seen in print as well!

    • @Sennator30
      @Sennator30 2 ปีที่แล้ว +2

      Agreed, it just looks like it's out by a factor of 10

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +1

      It might be an incorrect scaling but still incorrect, Both Snapon and Launch made an update available that takes care of the issue. Most scantool manufacturers buy the software from third parties. Thanks for watching

  • @HamiltonSRink
    @HamiltonSRink 2 ปีที่แล้ว

    Nice work Dan!

  • @markt5426
    @markt5426 2 ปีที่แล้ว +1

    Hi Dan, Thank you for the video clip and very interesting regarding the results and also being totally honest regarding your dilemma.

  • @tomdelaney2480
    @tomdelaney2480 2 ปีที่แล้ว +5

    I really like my Autel--it sure would be nice to have a gas analyzer though-- many, many moons ago I used the gas analyzer to rejet carburetors on cammed engines--before your time sir--great video, thank you for your time.

  • @dalejr82010
    @dalejr82010 2 ปีที่แล้ว +14

    I recently dealt with something similar while working on my BMW 335d - I was getting intermittent check engine lights and the LAUNCH Scan Tool was giving DTCs for DPF pressure issues. Checked the data PIDs and noted that there were seemingly erroneous readings for the exhaust pressure sensor. Replaced it and it stayed exactly the same (It was showing like 120psi). Ended up utilizing ISTA+ which showed the correct data and led me to find a soot clogged differential pressure sensor hose.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Unfortunately that happens sometimes 😬

  • @trevormansfield6740
    @trevormansfield6740 2 ปีที่แล้ว +1

    Another very clear video. Thanks Dan.

  • @slnhmb6191
    @slnhmb6191 ปีที่แล้ว

    I saw many videos of others, But to be honest You teach smoothly and open, I appreciat u! Keep it that Dan!

  • @ValeriosD
    @ValeriosD 2 ปีที่แล้ว +8

    Hello Dan. Diagbox is a very complicated tool. Sometimes it lies too or does not have enough data PIDs. After workin 15 years with PSA it still amazes how complicated it has become with euro 6 engines Nox sensors Adblue readings and many more.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      I fully understand, we get alot of questions on our DDTSB helpdesk about these systems.

  • @zaczac3024
    @zaczac3024 2 ปีที่แล้ว +6

    Great content as usual!
    These (branded) scan tools are expensive and so can make you too trusting!
    Any tools that make extensive use of software/firmware can produce plausible errors

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +1

      Thanks for the comment 👍

  • @richard1835
    @richard1835 2 ปีที่แล้ว

    Another great video by Diagnose Dan. Thank you

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Thank you Richard 👍👍👍👍

  • @solpcb
    @solpcb 2 ปีที่แล้ว

    Another great video.. Thanks for explaining SCR systems in greater detail 👍🏻

  • @randallorr3730
    @randallorr3730 2 ปีที่แล้ว +6

    Good example of being careful about the data you read. Scan tools are helpful but sometimes you can get tricked. Working in a dealership I see a number of the early glitches. I primarily do transmission work and for me the glitchy functions of even the factory scan tools is a way of life. Often there are tests that I need to do the factory scan tool won't work and the Snap-On scanner I have does and vice versa. There are certain models of transmissions the Snap-On scanner is useless for certain functions and I have to use the factory scanner. You illustrate clearly here the need when you see something that is wildly out of spec, try another scanner. In your case maybe the third one would have been the charm. Good video Dan.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Fortunately most of the time my scantools show accurate data😁

  • @matejanosvarga8877
    @matejanosvarga8877 2 ปีที่แล้ว +3

    Thanks Dan for putting this out. I remember one buddy of mine asking me to look up the part number for the "sliding door switch" on a Mk1 Seat Leon since that was the component his china knockoff VAG CAN PRO flagged up as faulty in his convenience module. I know this is a silly example but some people really seem to trust whatever they get to plug into their OBD socket.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +2

      Thanks for the feedback

    • @Subgunman
      @Subgunman 2 ปีที่แล้ว

      Any recommendations for a late production 2006(7) Renault Megan with the 1.6 lt engine. Needing to activate cruise control indicator on dash, dealer refuses to do it since the car did not "come with it". Funny thing is that everything is there on the Privilege high end series. Add the switches on steering wheel and replace air bag that has the cut outs for the switches. Add the power switch on the panel for headlight dipping and it works.
      Would also like to reprogram the wireless remote lock sequence. One press of unlock opens only drivers door while the second press of the same button within 2 seconds unlocks the rest of the doors. Its great when one has the convenience of modern electronics until something goes wrong.
      Maybe its time for a military HUMMVE, plane Jane shaker under he hood THATS multi fuel and very little in the way of electronics to go wrong........

  • @jamesbruno5896
    @jamesbruno5896 2 ปีที่แล้ว +1

    Great job as always Dan thanks for sharing!

  • @WouterB76
    @WouterB76 2 ปีที่แล้ว +1

    If you don't know what to trust, what will you trust?
    Diagnose Dan is still the man!

    • @dawnrobbins5877
      @dawnrobbins5877 2 ปีที่แล้ว

      When you're Dan....you trust yourself! Seriously though, when you KNOW that you know what you're doing, troubleshooting is so much easier.

  • @danialbom5898
    @danialbom5898 2 ปีที่แล้ว +4

    This is an example of one of the frustrating things we are dealing also at franchised dealers business with OEM scan tools.
    It is not common issue but once happens and you realized you are dealing with false data, you start being an IT guy instead of diagnosis guy, downgrading scan tool versions, looking for known hotfix scan tool patches and trying updating the ECU on the vehicle.
    It is not only causing wrong diagnosis judgment and good part replacement but also time spent you cannot charge the car owner or warranty.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +2

      You are right but like you say, fortunately it doesn't happen very often

  • @arthurfricchione8119
    @arthurfricchione8119 2 ปีที่แล้ว +4

    Dan thanks for sharing. I’m not that familiar with Diesel engine emission systems but you not only explained the scan tool anomalies but gave me a heads up on diesel emissions. Thanks Dan and hope all is well Artie 😊

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Thanks for always leaving a nice comment Artie, its really appriciated 👍

  • @seedycanuck1739
    @seedycanuck1739 2 ปีที่แล้ว +1

    As always - excellent video. Used Snap On for years, altho' not on the newer models. Thanks Dan

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Thanks for watching Dale

  • @bobflannagan7262
    @bobflannagan7262 2 ปีที่แล้ว +1

    I love LOVE love this video! Dan, bless you.

  • @armyvet92
    @armyvet92 2 ปีที่แล้ว +2

    Awesome video Dan !!
    I have been waiting for you to end up doing a video like this. I have ran into the exact same problems in the past. For me it was the “Last Straw” for my Snap-On and I have been using Autel Pro since then. The factory tools are just way too expensive here in the US.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +1

      Some factory tools are expensive and some are quite affordable.

    • @AT-wl9yq
      @AT-wl9yq 2 ปีที่แล้ว

      @@Diagnosedan I work for Ford. Ours are not expensive. You can use a regular laptop or tablet. Then you buy the software (IDS/FDRS), and to connect the computer to the car we use Bosch VCM's. Overall, the system works fairly well. Its just too bad our cars don't.

  • @PineHollowAutoDiagnostics
    @PineHollowAutoDiagnostics 2 ปีที่แล้ว +21

    Very interesting video Dan! Was the incorrect data only on the downstream sensor, or both upstream and downstream? Can you swap the upstream and downstream Nox sensors to see if the problem follows the sensor? I've seen a similar scanner issue twice where the scanner would swap the live data for the rear ABS sensors... Code was for Left Rear, but speed was missing for Right Rear 😅

    • @rimmersbryggeri
      @rimmersbryggeri 2 ปีที่แล้ว +2

      Even the dealer computer can give you the wrong data. Funnily enough on this exact software. I did my work experience in a peugeot dealership and they frequently had codes for systems that were not even installed on that specific vehicle. For example automatic transmiison codes on manual cars or headlight leveling on cars without headlight leveling.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +8

      This vehicle actually is not equipped with an upstream sensor Ivan, there is a value available for upstream Nox concentration but its an estimated value.
      Some brands do this on cheaper models to cut costs.
      The Nox sensor has got it's own control unit that communicates with the PCM via the Can-network.
      Because of this the Nox sensor is not "directly"connected to the PCM. When the Nox sensor sends its information it also tells the other control units who this information is coming from. So simplified: "Hello i'm the downstream Nox sensor and i'm reading 100 ppm"
      The funny and interesting thing is if you swap the upstream sensor to downstream it will still report on the Can-network as upstream, so this trick doesn't work 😉.
      I don't know if this is the case for all brands but it at least the ones i've worked on.

    • @rimmersbryggeri
      @rimmersbryggeri 2 ปีที่แล้ว

      @@Diagnosedan I don't think there really is any need for upstream nox and that is the reason why there isn't one. Since the nox sensor is diagnosing the preformance of the exhaust and has nothing to do with the mixing regulation it only has to measure the value after the relevant exhaust parts. The estimated upstream value seems like something they put there to show off rather than it having any practical purpose. Didn't VW seal adbblue for life and disable it all together (except under specific conditions) on their american vehicles a few years back.

    • @PineHollowAutoDiagnostics
      @PineHollowAutoDiagnostics 2 ปีที่แล้ว +3

      @@Diagnosedan ah very interesting Dan! Definitely tricky to diagnose a sensor when the scanner is lying and you can't scope the raw signal 😆

    • @mejesse809
      @mejesse809 2 ปีที่แล้ว

      @@Diagnosedan he wouldn't know that

  • @Cees1984
    @Cees1984 ปีที่แล้ว +1

    Thanks Dan !👍 lot of reactions on this topic i see. Personally i think It’s on of the most challenging systems to diagnose. You explained it really well how it works (my opinion even better then my master training at the Ford academy 😬😂) thanks again and keep it up 💪🏻👊🏻

  • @danthecarman8440
    @danthecarman8440 2 ปีที่แล้ว +1

    Great video Dan as always. I just brought the Autel MS909. That was a relief for me after watching your video. Thanks 😊

  • @paulpaquette1961
    @paulpaquette1961 2 ปีที่แล้ว +6

    Nice find, but if you move the decimal place accordingly to the numbers from the factory tool and the Autel, All the tools seem reasonable, looks like a decimal indicator problem with the Launch and Snap-on. Cool! The PIDS are getting the right data from the ECU, but are displaying incorrectly. The trends in the numbers in the testing you did made me think of this!!!

    • @hadley16301
      @hadley16301 2 ปีที่แล้ว +1

      Thinking the same thing....likely software issue not hardware?

    • @Texasknowhow
      @Texasknowhow 2 ปีที่แล้ว +1

      Same. I was going to say the same thing. Lol

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +2

      Both Snapon and Launch made an update available that takes care of the issue 😁

  • @chrisprobert6
    @chrisprobert6 2 ปีที่แล้ว +2

    I realised nearly 30 years ago while learning diagnostics with early eg analysers, or any other digital readout.... If it's unbelievable high... Doubt the decimal point....
    Honours to Dan for owning up to a rare mistake.....😅👍

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      We all make mistakes,it isn't my first and won't be my last!

    • @chrisprobert6
      @chrisprobert6 2 ปีที่แล้ว

      @@Diagnosedan I already knew that....lol
      Will u own up to any more.hahah🤣
      The more we make the more we learn👍

  • @AbbottAutomotive
    @AbbottAutomotive 2 ปีที่แล้ว

    Nice work Dan 👍🏼

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +1

      Thank you very much 👍

  • @robc5955
    @robc5955 2 ปีที่แล้ว +2

    I love modern life, so we have manufacturer approved repairers using approved software to diagnose, but from experience not enough people experienced to understand the data and find the issue, or we have extremely knowledgable non approved repairers using whatever they can get their hands on (at great expense) that may or may not interpret the data from wherever they source it, correctly. Brilliant.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Thanks for watching 😁

  • @twinbmx1
    @twinbmx1 2 ปีที่แล้ว +3

    Autel for the win I’ve never had a problem with them and love them. I’ve heard people say they don’t like them and that they’re garbage. I’ve used multiple Autels and have always been a fan.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +1

      It's a great tool!

    • @truth4reel
      @truth4reel 2 ปีที่แล้ว

      Absolutely great tool. Torque app was my scanner until I got a 906bt about 4 years ago. For $1150.00 it came bundled with an inspection camera.
      This tool will run circles around any Solus or anything snap-on for 10k or less.
      The shear amount of special functions I can do is unbelievable for the price. Best tool for Fords outside of the oem. Looking to upgrade to the ms 919 for the programming abilities amongst other great features. I don't think I'll ever get a snap-on tool. 15-20k for a scanner for what?

  • @josephrosella3042
    @josephrosella3042 2 ปีที่แล้ว +3

    That cool van has a gear stick they are impossible to find here in the US especially in late models.

  • @carlosmaurencig6763
    @carlosmaurencig6763 2 ปีที่แล้ว +1

    Great video, Danny!

  • @robertgregilovich2229
    @robertgregilovich2229 2 ปีที่แล้ว

    Wow! Nice find.Experience is the best teacher.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Thanks for watching Robert

  • @rodmaclean6862
    @rodmaclean6862 2 ปีที่แล้ว +6

    Amazing different, when you are making a judgement call on data, and the information is wrong. I think its hard enough to diagnosis some jobs with out questioning your data. Great video again Dan, as I said before, Dan your the man!!

    • @hubfortech4227
      @hubfortech4227 2 ปีที่แล้ว

      well... at least you have scan tools, wiring diagrams and access to oem parts. Try to diagnose motherboard of the phone: schematics that fell from truck in China, Black market board views made by someone, no access to parts other than scraping them from another phones and immortal chip serialisation and self-erase if you try to read it, not to mention chips that can not be replaced. Fun games:)

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Yes you are right, Diagnosing is difficult enough with accurate data 😉

  • @FoookOff
    @FoookOff 2 ปีที่แล้ว +5

    I had Texa IDC5 say the fault was with the adblue heater and a cheap clone say Nox sensor 2. I checked the feed at the Nox sensor, no feed! The £50 clone was right! The sensor had blown the fuse, I replaced the sensor and BOOM light went out.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Amazing! Was your original Texa up to date?

  • @connector8748
    @connector8748 2 ปีที่แล้ว +1

    The wizard of diagnoses👏👏

  • @cyrexccc
    @cyrexccc ปีที่แล้ว

    I’ve been watching Ivan and paul and others for years. TH-cam just showed me your stuff today when I looked up to fix some things on my new to me Alpina. :) I’m watching all your vids. Love it!! And thank you!!

  • @gary23jag
    @gary23jag 2 ปีที่แล้ว +5

    Was it not just a case of moving the decimal point to the left?

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Both Snapon and Launch made an update available that takes care of the issue

  • @Mrdubomb
    @Mrdubomb 2 ปีที่แล้ว +5

    I think the scanner forgot a decimal place, as you could see on the test drive the numbers went down, not up with the incorrect pids.
    Its not the first time I've been fooled by a snap on scanner, but for all the money they charge us for these tools, maybe they should reimburse you for your misdiagnosis.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      I don't think that's going to happen 🤣

    • @SharpTuskWorld
      @SharpTuskWorld 2 ปีที่แล้ว

      They didn't forget. My guess is that it's parts per 10M and not parts per 1M or whatever the unit is. He needs to look at the scanner specs.

  • @ouarijimmy8858
    @ouarijimmy8858 2 ปีที่แล้ว

    thanks for the information, great video Dan.

  • @MarioDallaRiva
    @MarioDallaRiva 2 ปีที่แล้ว

    Thanks, Dan. Most interesting!

  • @jonathanrees3765
    @jonathanrees3765 2 ปีที่แล้ว +3

    Many many years ago a friend of mine did data capture for Snapon for Holden cars. Data and testing was done against GM/Holden tool and actual cars. Snapon ended up being better than dealer tool because errors in dealer tool were identified and fixed on Snapon. Holden cars were not new releases - GM tool was just not updated/tested very well. But then GM global (dealer) network was using NT4.0 way after it was end of life and totally insecure.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +2

      I know people who still do this work for Snapon, they sometimes call me if they are allowed to use a car in our shop

  • @conjohn760
    @conjohn760 2 ปีที่แล้ว +5

    Actually bought a Autel im608 for key programming but turned out to be my best diagnostic tool launch x431 ain’t worth a toss

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      I have Both and like them borh

  • @Nitrodr1
    @Nitrodr1 2 ปีที่แล้ว +1

    Dan, you correctly prove that scan tools are just that, a tool. With your experience znd training your assisting everyone on how to better use a scanner along with doing better diag's. Thank you!

  • @technocris1
    @technocris1 4 หลายเดือนก่อน

    Thanks again Dan ! , just a remark : your hands looks like real mechanic worker ! Congrats!

  • @pesapesic4788
    @pesapesic4788 2 ปีที่แล้ว +4

    Great video Dan as always, keep up the good work. How would you rate those scan tools from best to worst regarding their capabilities and functions? Im thinking of buying Autel or Launch scan tool what would you recommend?

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +2

      With Autel or Launch you can't reallly go wrong Both very capable tools

  • @fir3w4lk3r
    @fir3w4lk3r 2 ปีที่แล้ว +7

    Nice! Did you try generic ODB mode with any of the "lying" tools?

    • @shotgundiagnostics
      @shotgundiagnostics 2 ปีที่แล้ว

      Always a great idea to check OBD generic mode!

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +1

      No brand specific only

  • @TimmyTheTool
    @TimmyTheTool 2 ปีที่แล้ว +1

    Running 2 Autel tools and both have performed very well so far. Nice video Dan

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +1

      Yes we also use multiple Autel scantools in the shop and most of the time they are pretty reliable.

  • @generalgriphineworldboss1811
    @generalgriphineworldboss1811 2 ปีที่แล้ว

    you're the best teacher more audible than anyone

  • @countryb3785
    @countryb3785 2 ปีที่แล้ว +9

    Great video Dan. Thanks.
    Did you report the issue to the customer service/support department, for each scan tool, to let them know of the problem (so hopefully they can fix it in their next software update)?

    • @dannylim3318
      @dannylim3318 2 ปีที่แล้ว +6

      Why? I'm sure each company is subscribed to Dan, and already knows about the problem. 👍

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +6

      I'm in close contact with Snapon and they solved the issue before the video was online. One Day after the release of this video Launch also reached out to me and updated their software

  • @peti14045
    @peti14045 11 หลายเดือนก่อน +3

    I've noticed a thing. The numbers are so similar to each other. Just put a decimal point after the 3rd number and you'll see. In that case that number matches the correct number that Dan managed to read with the factory scan tool. I wonder what was the number on the upstream Nox with the "faulty" scan tools.

    • @alanh4471
      @alanh4471 5 หลายเดือนก่อน

      Interesting. Good eyes...

  • @gadezso
    @gadezso ปีที่แล้ว

    You are pro ....presentation ,narative ,content,whole...

  • @dawnrobbins5877
    @dawnrobbins5877 2 ปีที่แล้ว +1

    Yep, I enjoyed the video! I have two scanners and have experienced similar outcomes.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +1

      Glad i'm not the only one🤣🤣 Thanks for taking the time to leave a comment it's appriciated 👍

  • @gtieddy6065
    @gtieddy6065 2 ปีที่แล้ว +8

    I wonder if you could take a reading as 10x actual figure, being faulty calculation from the software rather than faulty reading. They all looked just about identical if you took the first 3 readings as a value 10x what it is supposed to read?
    Just goes to prove that this job is a constant learning curve.

    • @simonilett998
      @simonilett998 2 ปีที่แล้ว +3

      Yep, this was my interpretation of the values Dan showed too...Divide by 10 and they were pretty close to the correct numbers, but I have a feeling it won't always be that easy with every dodgey data PID🤣👍🇦🇺

    • @kenromaine2387
      @kenromaine2387 2 ปีที่แล้ว +2

      Agree, looks like many of the scan tools are off by 10x of the actual figure. Looks like a few software engineers forgot the decimal point....! ( 1000 should be 100.0 )

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +3

      You are right!

  • @madds6678
    @madds6678 2 ปีที่แล้ว +5

    Had wrong data even with a factory tool showing one of the keyless go sensors for the wrong door handle, very confusing as it showed the lock button working correctly but the unlock didn’t change indicating a faulty handle until you touched the opposite side handle to find that the pid now changed. How many door handles were incorrectly changed & the parts cannon then fired for an ecu god only knows 🤪

  • @geraldvaldez6036
    @geraldvaldez6036 2 ปีที่แล้ว

    Reputation here on name brands is at question but as tech, it really lay a challenge on a chosen profession. Great video DD! Enjoyed!🙏

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +1

      That's great to hear

  • @andresmejia7741
    @andresmejia7741 2 ปีที่แล้ว

    Has happened to me a few times . Not only the wrong data but INCOMPLETE coverage of what they CLAIM they cover . You are a great teacher Dan , Thanks !

  • @Masso1973
    @Masso1973 2 ปีที่แล้ว +6

    Nox nox Who’s there?

  • @barniep
    @barniep 2 ปีที่แล้ว +6

    It looks like, there is something wrong with the multiplication factor in these scantools 😮😮😮

    • @Beyond-Repair
      @Beyond-Repair 2 ปีที่แล้ว +1

      I've had that on a scope before. My scope was reporting 49vdc on a 5v reference circuit.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Thanks for the comment Bjarne

  • @mrgrumpy5116
    @mrgrumpy5116 2 ปีที่แล้ว

    nice to see another of your fine video's thank you

  • @johnhousego9218
    @johnhousego9218 2 ปีที่แล้ว

    VERY well explained thanks Dan.

  • @cra3y
    @cra3y 2 ปีที่แล้ว +5

    It looks like, that 3 scanners missed comma in their values (the last zero should be after comma).
    Try to report this to scanners support contacts :-)

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +1

      Snapon and Launch made an update available that takes care of the issue

    • @cra3y
      @cra3y 2 ปีที่แล้ว

      @@Diagnosedan Very quick reaction from them!
      Kudos for You (and them)

  • @rlgrlg-oh6cc
    @rlgrlg-oh6cc 2 ปีที่แล้ว +5

    The vehicle manufacturer must provide information to the scan tool mfrs on how to access the data and how to interpret it. Possibly the wrong data was provided to three of the companies, then they found the error and fixed it before giving that info to Autel. Seems unlikely that all three companies would have gotten that same data PID wrong by chance.

    • @djosbun
      @djosbun 2 ปีที่แล้ว

      I believe that Launch reverse-engineers other companies’ products in order to make their products.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Most scantool manufacturers buy the software from third parties

  • @kevlec1947
    @kevlec1947 2 ปีที่แล้ว

    Great Video Dan. Keep them coming.

  • @ashercohen4739
    @ashercohen4739 2 ปีที่แล้ว

    I loved the tutorial video of the Pure System thanks Dan

  • @freeride202
    @freeride202 2 ปีที่แล้ว +3

    This happened to me last week. Chased an APPS signal drop out for an hour but in the end it was the scan tool reporting incorrectly. Verified this with two other tools and a Picoscope.
    I too have seen the OE scan tool report the wrong data. Fun times!

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Wow! 😬😬😬😬

  • @davechapman7735
    @davechapman7735 ปีที่แล้ว

    I really enjoy all your work thanks Dan. cheers NZ

  • @SBK74
    @SBK74 2 ปีที่แล้ว +2

    Great video Dan, first I thought you were talking about a knock sensor, but when you came to ppm and particles I got it! :-)

  • @stejac51
    @stejac51 2 ปีที่แล้ว

    an EXCELLENT catch ... well done ..

  • @tubeDude48
    @tubeDude48 ปีที่แล้ว

    I have an Autel...thanks, Dan!

  • @glennfoster7288
    @glennfoster7288 2 ปีที่แล้ว

    Thanks Dan.🤷‍♂️ very important information.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      It is something to keep in mind Glenn!

  • @lupedelacruz4152
    @lupedelacruz4152 6 หลายเดือนก่อน

    More videos like yours Dan and the top four will get them to correct them thank you thank you thank you very much

  • @TheKeenMechanic
    @TheKeenMechanic 2 ปีที่แล้ว

    Another amazing video Dan. Keep it up

  • @dean-does-stuff-81
    @dean-does-stuff-81 2 ปีที่แล้ว

    Right from the intro, I love this vid... Dan, I just love your vids man....

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Thank you very much Dean

  • @aurimas474
    @aurimas474 2 ปีที่แล้ว

    Was looking forward to the bloopers though. :D
    Great video, thanks.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว +2

      It actually went quite good this time so no bloopers 🤣

  • @joseramonherreramendoza9260
    @joseramonherreramendoza9260 2 ปีที่แล้ว +2

    Yes Dan... that was an amazing video indeed... thanks a lot 👋😎👋😎

  • @andrewgray3482
    @andrewgray3482 2 ปีที่แล้ว

    Great video Dan 👌

  • @FORDTECH313
    @FORDTECH313 2 ปีที่แล้ว

    Thank you I will keep an eye out

  • @kan815k
    @kan815k ปีที่แล้ว +1

    Next time I will use 4 scan tools to diagnose my faults. 😂

  • @mikeberry304
    @mikeberry304 ปีที่แล้ว

    Another great video Dan , we just have to have so many diagnostic toys to do our jobs, well done , at least you have a known good testing Part for these now

    • @Diagnosedan
      @Diagnosedan  ปีที่แล้ว

      Thanks for watching Mike

  • @JuanHernandez-ov8wv
    @JuanHernandez-ov8wv 2 ปีที่แล้ว

    Maestro nice to hear from you again. and like always. Great info. I spent many hours tring to get t right scan tool. N i can now say i don't regret getting t autel .. N now thanks to u. i can say it was worth it
    And t right call. Thank you.

    • @Diagnosedan
      @Diagnosedan  2 ปีที่แล้ว

      Thanks for watching!